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HomeTowne Studios Eugene - Springfield

Eugene - OR · United States

520 Harlow RdView location

5.6/10Review score1,007 Reviews
Cleanliness5.4/105.4
Service6.6/106.6
Comfort5.4/105.4
Condition5.0/105.0
Amenities5.0/105.0
See all ratings
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About HomeTowne Studios Eugene - Springfield

There are a total of 127 accomodation units at HomeTowne Studios Eugene - Springfield. In addition, Wi-Fi access is offered at the establishment's common spaces. The reception desk is not open throughout the day. Common areas are suitable for wheelchair-disabled people.

Clients arriving by car may leave their vehicle at the accommodation's parking spaces. Some services of HomeTowne Studios Eugene - Springfield may be payable.

Read more about this hotelShow less

With a stay at HomeTowne Studios By Red Roof Eugene - Springfield in Springfield, you'll be a 5-minute drive from University of Oregon and 6 minutes from Autzen Stadium. This hotel is 4.2 mi (6.8 km) from Matthew Knight Arena and 0.8 mi (1.3 km) from McKenzie River.

Make yourself at home in one of the 127 guestrooms, featuring kitchenettes with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves, as well as phones with free local calls.

Featured amenities include laundry facilities, an elevator, and a vending machine. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open daily from 7 AM - 11:00 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property does not provide dishware in the rooms. Cookware, dishware, and utensils are available for a surcharge or guests may bring their own. This property allows guests 18 or over to check in with valid military ID.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • For any deposits paid in cash or check refund will be mailed within 14 days after departure, pending satisfactory room inspection.
    • This property’s full housekeeping service is provided every 14 days. Partial service, consisting of bed sheets exchange and trash removal, is provided every 7 days. Additional housekeeping is available for the listed fee amount per requested service.
  • Minimal age
    21
  • Optional fees
    • Housekeeping fee: USD 10 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

McKenzie River 1.2 km / 0.8 mi
The Shoppes at Gateway 1.8 km / 1.1 mi
PeaceHealth Sacred Heart Medical Center at Riverbend 1.8 km / 1.1 mi
Cinemark Eugene Springfield 17 1.9 km / 1.2 mi
Willamalane Park Swim Center 3.6 km / 2.2 mi
Springfield Museum 3.7 km / 2.3 mi
Eugene Health Center 3.7 km / 2.3 mi
Richard E. Wildish Community Theater 3.8 km / 2.3 mi
Willamette River 3.8 km / 2.4 mi
Oakway Center 3.8 km / 2.4 mi
Volunteers In Medicine Clinic 4.1 km / 2.5 mi
University of Oregon 4.1 km / 2.5 mi
Booth Kelly Trailhead 4.1 km / 2.5 mi
Alton Baker Park 4.2 km / 2.6 mi
PK Park 4.4 km / 2.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 127
  • hotel
  • Wheelchair-accessible
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Smoke detector
  • Hotel safe
  • Lift accessExtra charge
Show 5 more facilities & services
  • Towels and bed linenExtra charge
  • Smoking areaExtra charge
  • Deposit on arrivalExtra charge
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO ONE BEDSTUDIO • ONE BED • 1 Bedroom • 25 m²STU.1B-1
    STUDIO ONE BEDPhoto unavailable1 photo

    HomeTowne Studios Eugene - Springfield

    STUDIO ONE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.1B-1

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO NON SMOKINGSTUDIO • NON SMOKINGSTU.NM

    Photos are not available for this room type.

    HomeTowne Studios Eugene - Springfield

    STUDIO NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO DOUBLE BEDS NON SMOKINGSTUDIO • TWO DOUBLE BEDS NON SMOKINGSTU.2D-NM

    Photos are not available for this room type.

    HomeTowne Studios Eugene - Springfield

    STUDIO TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q

    Photos are not available for this room type.

    HomeTowne Studios Eugene - Springfield

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN

    Photos are not available for this room type.

    HomeTowne Studios Eugene - Springfield

    STUDIO Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO DOUBLE BEDSSTUDIO • TWO DOUBLE BEDSSTU.2D

    Photos are not available for this room type.

    HomeTowne Studios Eugene - Springfield

    STUDIO TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    HomeTowne Studios Eugene - Springfield

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 1 Bedroom • 25 m²STU.H6-6
    STUDIO AccessiblePhoto unavailable1 photo

    HomeTowne Studios Eugene - Springfield

    STUDIO Accessible

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-6

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDS NON SMOKINGSTUDIO • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 25 m²STU.2Q-NM
    STUDIO TWO QUEEN BEDS NON SMOKINGPhoto unavailable1 photo

    HomeTowne Studios Eugene - Springfield

    STUDIO TWO QUEEN BEDS NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-NM

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN BED NON SMOKINGSTUDIO • QUEEN BED NON SMOKING • 1 Bedroom • 25 m²STU.NM-QN
    STUDIO QUEEN BED NON SMOKINGPhoto unavailable1 photo

    HomeTowne Studios Eugene - Springfield

    STUDIO QUEEN BED NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.NM-QN

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO BEDSSTUDIO • TWO BEDS • 1 Bedroom • 25 m²STU.2B-1
    STUDIO TWO BEDSPhoto unavailable1 photo

    HomeTowne Studios Eugene - Springfield

    STUDIO TWO BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2B-1

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    HomeTowne Studios Eugene - Springfield

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO BEDSSTUDIO • TWO BEDSSTU.2B

    Photos are not available for this room type.

    HomeTowne Studios Eugene - Springfield

    STUDIO TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about HomeTowne Studios Eugene - Springfield

5.6
Review score
1,007 Reviews
Cleanliness
5.4 /10
Service
6.6 /10
Comfort
5.4 /10
Condition
5.0 /10
Amenities
5.0 /10
100 reviews shown
4/10
Poor
03 Aug 2026
Angelique Michelle
To be honest it wasn’t a good stay. I had problems with my door key from the first day didn’t fix until day 6 of my 9 day stay. Some of the staff was rude. The night lady was nice. To have to turn towels in before you can get another weird! Also weird about giving toilet paper. Will not be returning.
2/10
Poor
31 Jul 2026
Drew
I would not stay here if you have high standards or even medium standards.
8/10
Excellent
26 Jul 2026
Jon
**Great Stay for Concerts at Autzen Stadium!**

I stayed here for the Zach Bryan show, and the location made getting to and from the concert incredibly easy. Because of the event, the property was very busy, but everything ran smoothly. There are plenty of great food options close by, which was super convenient.

The room itself was an ample size and came well-equipped with a full-size fridge, stovetop, kitchen sink, and a microwave. The AC worked perfectly and kept the room ice cold, and the TV had a solid channel selection, including Showtime and ESPN. The bed and linens were perfectly clean, and the mattress was fairly firm. Despite how busy it was, the room stayed fairly quiet. My only complaints were that the elevator was very slow to open and no hair dryer.

Overall, I would definitely stay here again for the proximity to Autzen Stadium!
8/10
Excellent
26 Jul 2026
Lela
Room was clean, no issues.
6/10
Pleasant
26 Jul 2026
Phoebe
The location and price is ideal for short term stays or if you’re just needing somewhere to sleep on your trip. The building and rooms are not very clean and the room smelled of marijuana. For our 1 night stay, it was convenient and worked as we only needed it to sleep but if you value more comfort in your place of stay, I would recommend finding elsewhere.
4/10
Poor
26 Jul 2026
Steven
If you’re okay with a dirty room this is the place for you.
4/10
Poor
26 Jul 2026
Jonathan
Just a step above a roach motel.
6/10
Pleasant
25 Jul 2026
Jose
OK
10/10
Exceptional
25 Jul 2026
Wayne
I had a great stay here. Everything was great and it was very convenient for me. I would definitely stay here again!!!
6/10
Pleasant
21 Jul 2026
Rob
This was my 2nd time staying here this summer. Last time ai stayed 11 days. This time was 4 days. Great location close to retail stores and restaurants. There is plenty of parking and the room was spacious and clean. The wifi didn’t connect to our room; however. I reported the issue to the front desk twice; got no service for 4 days. The key card lock on our room was iffy; it took several swipes to work. Still, the room was worth the price, and the neighborhood is safe and quiet. The kitchenette is great, but if you’re staying longer than a couple nights pack drinking glasses, bowls, and eating utensils. The Hometown Suites offers good value overall.
Friends_and_family Family
2/10
Poor
20 Jul 2026
Brendon
Let’s see, what can I say about this motel? We got here around 10:00pm. We checked in and found our room, had to wake up a 1 year old baby and carry a bunch of stuff upstairs. The numbering of rooms of this building is bizarre. The room smells so strong of weed there was no way we could stay in it especially with a baby. We get a new room and my husband decides to check it out first before we pack the baby and her things in. He opens the door to the new room and is greeted by a dog and a lady yelling he has the wrong room. Another call to the lobby, the lady on duty swears that room is empty. Get a third room. Third room is a smoking room but at this point it is after 11:00pm. The room is dirty and the toilet is clogged, we cannot flush it and the baby is now screaming. We decide to not try and get a new room and just deal with the situation the best we can. I try to get the baby to sleep by going into the bathroom which should be the darkest part of the room…Except… someone has used glow in the dark paint to splatter obscenities all over the wall and shower. Gave me the creeps…Couldn’t stay in there.
Baby is screaming and we don’t want to be those people so my husband takes her for a drive. He gets back at 12:45 and tries to sneak the sleeping kid back into the room and a car alarm goes off…. Scaring her back awake. Car alarms went off all night.

Yes, we read it was a two star but the baby had an appointment at an office a block a way so we chanced it for convenience.
Family_with_children
8/10
Excellent
18 Jul 2026
David
Clean room, great office staff
Great place to stay!!!
2/10
Poor
18 Jul 2026
Emmanuel
Showed up at 12:10 am. And was met at the door to the lobby and told that my reservation had been cancelled so to an audit. I was told that I could also not rent a nother room because there computer was down.
I am still waiting for my refund
Friends_and_family Friends
8/10
Excellent
15 Jul 2026
Larissa
It was quiet. Staff was friendly and helpful. Room was clean and comfortable.
Family
2/10
Poor
13 Jul 2026
Graeme
Rooms are run down
4/10
Poor
12 Jul 2026
kevin
Needs professional maintenance and update. Police action when we arrived. Disappointing, Reed Roof!
Partner
2/10
Poor
09 Jul 2026
Amit
Floor was too sticky and bad toilet
Family_with_children
8/10
Excellent
05 Jul 2026
Geno
I have stayed here multiple times in the last 3 years...the staff is wonderful...the location is terrific...the room rates are second to none. I will continue staying here.
Self
6/10
Pleasant
03 Jul 2026
Lindsey
We were in town during an expensive weekend due to a local sporting event. This was one of the cheapest places we could find to stay ( about $160 per night when other places were at least double). It had a kitchenette with zero items in it, so bring your own pots, pans, dishes, etc if you expect to use it. The beds are a thin metal frame and have mattresses with springs. Not uncomfortable but also not comfortable. The pillows and bedding were not bad. Lastly, we only had two towels for a room with 4 people. I guess we got about what we expected so no big surprises.
Friends
2/10
Poor
03 Jul 2026
Carrie
Fridge didn't work told staff she told maintenance guy no one came to switch it out key entry was not working properly and elevator was dirty
Partner
2/10
Poor
01 Jul 2026
DONALD
This was one of the worst hotel experinces in my life. It's sad that (out of three Red Roof locations) the only one that was good was near the Nashville Airport, in Nashville, TN.

The room in Springfield-Eugene, OR, was terrible. It smelled of cigarette smoke and urine. The lamp shades were nicotene yellow and broken. There were marks and holes and GOD KNOWS WHAT red substance dripping from one of the wall outlets! The door jam was all beat up and someone had tried to jimmy it open with a crowbar. There were burn marks (obviously from cigarettes or crack pipes) in the restroom and near the bed.

I didn't have the opportunity to go elsewhere because there was an event at Autzen Stadium and all local hotels were full, so I kept the room.
4/10
Poor
29 Jun 2026
Peter
They cancelled ALL the reservations the day of arrival and some people were turned away. Capitalism cash grab at its worst. I had to take out my own trash and the staff seemed annoyed when I asked where the dumpster was. The room felt dingy and uncomfortable, which meant I spent most of my time out of it. Would not stay here again.
Self
4/10
Poor
29 Jun 2026
Taylor
If you’re thinking about staying here, don’t. This was one of the only options left for an event in Eugene so we risked it. In hindsight, I would have rather paid double to stay elsewhere. The rooms are outdated, dingy, and not clean. There were cob webs in the corners and I didn’t want to walk around without shoes. There was also dog poop all over outside in the grass.
Friends_and_family Family
4/10
Poor
29 Jun 2026
Amy
Our stay was honestly very disappointing.

The front desk staff were kind and did what they could, but many of the issues are the responsibility of the owner.

When we arrived, the AC cover was broken and lying on the floor. My husband reattached it and plugged it in, but it made an awful noise and didn’t work. The filter was also filthy. With four people in the room, it became very stuffy. The only window had no screen, so opening it meant bugs flying in, and the bright exterior lights lit up the room all night.

Cleanliness was a major concern. The floors were sticky, the table hadn’t been wiped, the kitchen counter still had crumbs and lettuce from the previous guests, and under the beds was full of dust, crumbs, and other debris.

The bathroom fan didn’t work, and the toilet seat was broken. We were uncomfortable enough with the cleanliness that we didn’t even use the shower.

The beds were comfortable, but that’s about the only positive. There were no extra blankets, no safe, and our key cards repeatedly stopped working.

We spoke with the front desk after checking in, but the motel was fully booked due to Banana Ball. They did offer a discount, which we appreciated, but it didn’t make up for the condition of the room.

I would not recommend this motel, especially for families. The owners need to invest in proper maintenance and housekeeping.

You are also responsible to remove all garbage before check out and bring it down to the motel dumpster. I was shocked by this!
Family_with_children
2/10
Poor
29 Jun 2026
Jonathan
We reserved a two queen room and we were given a two double/full room. And told there were no other rooms available. They also told us that the beds were queens, and that we were wrong. Nope, we measured them - they were doubles. Also, the toilet in our room wouldn’t flush. All this after checking in at 10pm with 2 tired kids. Eventually, they gave us a different room, but that room also did not have queen beds. The air conditioner smelt like nasty dirty feet when it was running, there were ants in the bathroom, stains on the towels and sheets, a burn mark in the duvet, and the bathroom door wouldn’t stay closed or locked. Overall, probably the most disappointing place we have stayed at. We ended up leaving early and driving 10 hours home in the middle of the night instead of spending another night there. No resolution or compensation was offered for any of these issues.
Family_with_children
2/10
Poor
29 Jun 2026
Don
smell of chemicals
bed was worn out
gap under outside door large enough for noise and outside pollution and small rodents to come in
required to signed no refund agreement before seeing room
expedia not really helpfull
checked out without using the room
Please look elsewhere for a room
6/10
Pleasant
28 Jun 2026
Emily
Our room was not clean. The bed linens were stained and had dirt on them. The fridge was leaking water but was so cold it froze our items. And there was no toilet paper in the room. Online it says check in ends at 11pm. I checked in at 10pm and then tried to go back to the office to get toilet paper and the employee was gone. She was checking me and another guest out simultaneously as if she was trying to rush us out.
I signed a waiver for no smoking and no pets but the room and office both smelled like smoke and I witnessed another guest taking a pet into a room.
Family_with_children
6/10
Pleasant
27 Jun 2026
Kristin
We had to delay our check in by two hours because the dryer broke and bedding was not ready. This impacted our dinner plans with friends. The room smelled of stale smoke even though a non-smoking room. The fridge was so loud we had to turn in white noise at night to sleep. No dishes, no hairdryer, no iron. There were holes in the blackout curtains. It’s needs a paint job and some aesthetic maintenance. For the price, we got what we paid for. Luckily we literally only slept there. It was a quiet complex.
Partner
4/10
Poor
26 Jun 2026
Alma
Rooms are outdated and the lingering smell of cigarette smoke is strong. The floors were dirty and the bed uncomfortable.
Family_with_children
2/10
Poor
26 Jun 2026
Colleen
I hate to write a negative review but people should know. The room smelled so heavily of cigarette smoke that my eyes were watering. My clothes smelled like cigarette smoke after I left the room and I don't smoke. There was a bug crawling under the bed to the fridge. There was a dead bug on my bed. The floor was sticky. There was duct tape on the air conditioner. I was afraid to take a shower but did. The shower was nice. I left the room after a five hour stay and asked to refund my other days and they told me to call the manager. I had to call her three times and she said a refund would not be possible. Lesson learned.
Self
4/10
Poor
24 Jun 2026
Isaura
It’s a run down building needs a lot of work, room was dirty and they still have the nerve to ask for a 100.00 deposit. They are under staff the lady that checked me in is also the lady cleaning the rooms . Not recommended!!!!
Family_with_children
4/10
Poor
23 Jun 2026
Michelle
We stayed here for one night as a stop on our trip to Washington. Unfortunately, the experience was disappointing. The front desk employee appeared very overwhelmed due to understaffing, which I can understand, but she repeatedly complained about her long hours and mentioned several times that she \"didn't care if she got fired.\" She also explained that there was only one housekeeper available.

When we entered our room, there was a strong unpleasant odor, and we had to leave the door open for a while to air it out. The room itself was just okay. There was a missing picture from the wall, and the shower tile had some dirt or black buildup that made us uncomfortable enough to wear flip-flops while showering.

I understand that staffing issues happen, and I feel for the employees, but overall the property felt poorly maintained and not very clean. Even for a simple overnight stop, this isn't a place I would choose to stay again.
Friends_and_family Family
2/10
Poor
22 Jun 2026
Madeleine
We made a reservation many months in advance. When we arrived at 5 pm to check in, we were told that our room would not be available for several hours due to a laundry issue. We were able to find a room elsewhere.
Partner
4/10
Poor
22 Jun 2026
Anne
The staff was fine during check in, but they were not in the office when we went to check out in the morning. Neither of our room keys worked, but it didn't keep us from getting in the room because the door was not fully closed upon our arrival. We had to ask for a roll of toilet paper since there was none in the room. There were no glasses or cups for water. A sign on the office door stated that if there was no one in the office please use the phone down the hall to check out, but the phone was dead. We are not sure what the deal was with this \"hotel\" but we were not surprised at all that the parking lot was mostly empty.
Partner
2/10
Poor
22 Jun 2026
Amy
Terrible experience dirty room was told my reservation had been canceled 10 minutes to 11pm then they found a room for us because maintenance had cleared the room.
We were tired and grateful to at least have a place to sleep but WOW never had such a bad experience
Family
2/10
Poor
20 Jun 2026
Soheila
Not clean at all
Self
2/10
Poor
20 Jun 2026
Sherry
Be aware!! They canceled our reservation that was booked through Expedia. No help given by either company. Stranded in a city with no place to stay.
Partner
8/10
Excellent
19 Jun 2026
Mark
2star place. Don’t let your cell phone touch your key card. I had to get rekeyed twice
Self
2/10
Poor
18 Jun 2026
Melanie
I will never stay here again. The service, cleanliness, price, and amenities were all terrible.
Friends_and_family Family
4/10
Poor
18 Jun 2026
Carla
The best thing I can say about this hotel is that it was clean and the staff was genuinely helpful. The employees did the best they could with the condition of the property, and they were always pleasant when we needed assistance.

Unfortunately, the room smelled strongly of smoke, and the biggest issue was the room keys. Each key would typically work only once. Every time we left the room, we had to stop by the front desk and have new keys made just to get back in. Over a two-day stay, we went through at least six sets of keys. It became frustrating very quickly.

The beds were also quite lumpy and not particularly comfortable, although they were adequate for a couple nights of sleep.

The one positive from a value standpoint was the price, which was relatively reasonable for University of Oregon graduation weekend when most hotels were charging significantly higher rates.

Overall, the staff deserves credit, but the property itself is in need of attention. It worked as a place to sleep during a busy graduation weekend, but I'm not sure we would choose to stay here again.
Partner
10/10
Exceptional
18 Jun 2026
Bailey
Great stay
2/10
Poor
18 Jun 2026
Tanisha
This is the worst place I had ever stayed in my life ohh my god it is disturbing to see how you paid for a good night rest and could not get it .the room we hat was dirty the linens they're not fresh there is flies or nitz or fruit flies whatever names work for those little things floating around. The stove wasn't in no condition to use and dont get me started on the outside corridors need to be power washed .it nasty.yea I know the question why we didn't move we tried to couldn't get no other available stays elsewhere asto the event we went for and the commute to the event .but yea now we learned next time we will book our hotel a month in advance so we get what we want
Family
2/10
Poor
17 Jun 2026
carole
They don’t clean the rooms. No Kleenex. The key card didn’t work 3 times.
Self
4/10
Poor
17 Jun 2026
Kathie
Outdated- dirty and TONS of unhoused people living in the parking lot and loitering 24/7. Unsafe!!
4/10
Poor
16 Jun 2026
Nina
Room is very small queen size bed was not a queen more
Like a double on a queen frame. Key cards didn’t work and took 20 minutes to get into the room. Tv had no signal for 2 days and management kept telling us they would call the cable company. No in room coffee or coffee pot. Two night stay we left after one. Would not stay there again
Partner
2/10
Poor
16 Jun 2026
Roger
Bathroom, floors and beds were filthy. Toilet was leaking and shower was too. The smell of cigarette smoke was everywhere in the room. The outside was dirty and very noisy. People smoking weed. It was the worst hotel I’ve ever stayed at. Never again.
Friends_and_family Family
4/10
Poor
14 Jun 2026
John
This is an old motel that has NOT been maintained. It looks and feels rundown. The room smelled like it had been cleaned with a chemical from a crime scene cleanup crew. I would keep looking especially for what they charged for the night.
Friends
8/10
Excellent
12 Jun 2026
Donald
Great Room for the price, we had a comfortable stay!!
Partner
4/10
Poor
11 Jun 2026
Jose L
You get what you pay for. Room was not well maintained and smelled like it was a smoking room. The shower stall had a repaired hole and the furniture was missing handles not that we used them. Absolutely no amenities with your stay. The bed was comfortable enough but that was it. The room I got might have been a long stay room. Glad we only stayed for a night. I don't think I will be staying there again.
Family
4/10
Poor
10 Jun 2026
Laurie
When we first arrived, the desk agent was yelling at someone else for parking by the office while the parking lot was being painted.

We waited our turn (nearly 1/2 and hour behind 2 others, ) and got checked in. We went up to the first room and I nearly passed out from the STRONG cigarette smoke smell! I started having an asthma attack, and immediately returned to the office to see about a different room.

I had to wait another 10-15 minutes behind someone else to get help. She reluctantly moved us, and we unpacked in a different room that didn't reek of cigarette smoke. However, the beds were rock hard, the phone in the room had no service, the bathroom light worked less than 50% of the time after being off, and there were holes in the walls. The dresser drawers wouldn't stay closed for long, and the refrigerator kept things SUPER icy!

There were only 2 sets of towels for 3 adults, no coffee or tea options, and the bar soap had a funny smell. The rooms are barely big enough to walk around in.

The few pluses include cable TV, (though the TV was rather small for a room that size, ) working microwave and fridge, softer water from the shower, the nicer comforter and sheets, and the seat in the walk in shower.

We reported the bathroom light problem to the office staff but nothing happened to fix the issue during our stay and the on site manager hid in her back office 90% of the time we spent in the office.

I hurt 1 of my hips in the bed the 1st night, and run out of room
Friends_and_family Family
10/10
Exceptional
09 Jun 2026
Vadim
Super
Self
2/10
Poor
07 Jun 2026
Bruce Justis
Door locks wore out, door doesn't close. Corporate books stays but Springfield said they were full when it was obviously not. The only thing good was the bed. I would not stay again. Corporate should investigate.
Partner
8/10
Excellent
05 Jun 2026
Paul
clean, efficient and well placed
Business
6/10
Pleasant
05 Jun 2026
Kris
Wi-fi was terrible. Also the usb chargers in the room did not work.
Family
8/10
Excellent
02 Jun 2026
Jeffrey
Good location near Gateway Mall area, and public transit directly in front of hotel. Table and more space than normal hotel room. No problem checking in, and polite help.
Self
8/10
Excellent
31 May 2026
Lenar
It's a nice place. There's a refrigerator and a stove in the room. There's a large parking lot.


The electronic keys are very bad; they stop working every day and have to be replaced.
The common corridors are very dirty!
Self
6/10
Pleasant
29 May 2026
Sheri
They do have great prices
Partner
2/10
Poor
26 May 2026
erik
They hold your deposit for over 2 weeks now. Typically 2-5 days in the past but now it is more than 5 business days.
10/10
Exceptional
25 May 2026
Brandon
Great service 👏
Nice staff 👍
6/10
Pleasant
22 May 2026
Larry
One night on the cheap.
Not recommended
Self
6/10
Pleasant
16 May 2026
ting
The hotel is pretty good overall
Partner
8/10
Excellent
15 May 2026
Rick
No ice
Partner
10/10
Exceptional
15 May 2026
Diego
Apartamento limpio y aún buen precio
Partner
10/10
Exceptional
13 May 2026
Jeffrey
This is the best value location in Eugene-Springfield area with full amenities. I see some less than 5star reviews but I experienced professionalism with check-in, and extending. Suite and property was clean ans as advertised with good location near shops, restaurants as well as public transit stop out front.
Self
8/10
Excellent
10 May 2026
Dalton
Was very quiet and clean rooms.
Didn't like that fridge was warm
Self
10/10
Exceptional
09 May 2026
Stephen
Clean quiet safe
8/10
Excellent
05 May 2026
Heather
Was a great stay for the most part , until my whole deposit was taken and I was blacklisted because my toddler sat on the bed with sandy pants.
Lame
Family_with_children
10/10
Exceptional
03 May 2026
Sheri
I didn't like the fact that my key wouldn't work i had to go to the office multiple times
Partner
4/10
Poor
28 Apr 2026
Nina
For $165 per night this place is simply not worth it. Smelly room - like vomit smell from the sink covered with scent. Rooms were okay clean, but the floor behind bathroom door had food. We stayed two nights and the room was not even made the next day! Really disappointed
Partner
8/10
Excellent
26 Apr 2026
Randy
Just there for the ducks spring game
Self
6/10
Pleasant
26 Apr 2026
Cynthia
Room smelled of smoke, couldn’t tell if it was cooking smoke or cigarette smoke. Room very clean but pretty dated
Self
6/10
Pleasant
26 Apr 2026
Bradley
Had stove, microwave, fridge. Did not have any pots, pans or silverware.
Self
2/10
Poor
24 Apr 2026
Jonathan
Everything was dirty. Hard to believe they have cleaners. Room floor was covered in hair. Toilet was not clean despite having a paper saying it was clean.
Self
10/10
Exceptional
23 Apr 2026
Dusty
Plenty of parking, had kitchen, but no dishes
Self
10/10
Exceptional
20 Apr 2026
Anastasia
The kitchen was not equipped but I knew this when I booked. There is a thrift store close by.
Self
6/10
Pleasant
18 Apr 2026
Stilianos
Acceptable conditions for the low price you pay. Did not expect much and I did not get much other than a decent night's sleep on a solo road trip.
Self
10/10
Exceptional
15 Apr 2026
castella
Everything good hoping to get my deposit back soon still haven't received it yet
Partner
8/10
Excellent
12 Apr 2026
marshall
Ok
Self
10/10
Exceptional
10 Apr 2026
Sheri
Yes
Partner
10/10
Exceptional
10 Apr 2026
Sheri
Yes
Partner
10/10
Exceptional
08 Apr 2026
Solomon
It’s a place to stay. What can I say? Reasonably affordable pricing with no down payment or incidentals. The staff is reasonable. Be kind and they’ll be kind too. They’ll let you checkout a little later if you speak with them. If you don’t, what do you expect?
Self
8/10
Excellent
04 Apr 2026
rogelio
Really nice room for the price!
Self
2/10
Poor
01 Apr 2026
Raenell
I’d rather not say!
6/10
Pleasant
30 Mar 2026
Amanda
Towels were very rough and I had an allergic reaction to the detergent/cleaner used on them
Self
8/10
Excellent
29 Mar 2026
Laura
Granddaughter was in shower it did not have a working fan. I was woke up around 8am. She had closed the curtain and had not flooded the floor.Apparently her shower was flooding the 2 floors below.
10/10
Exceptional
24 Mar 2026
Sheri
Yes and yes
Partner
6/10
Pleasant
23 Mar 2026
Kathleen
WE stayed 5 days and only received one small bath towel and one small hand towel wit no exceptance or change of towels
There is a kitchen but no way to boil water or make coffee
Partner
2/10
Poor
20 Mar 2026
Michael
I had a heart attack and in the process a tv remote broke the window let me pay 2 days later to stay a 5th night then kicked me out for the window that happened 2 days prior from my heart attack that they called 911 for me just crazy id like a refund this is crazy
Partner
10/10
Exceptional
12 Mar 2026
erik
Very accommodating.
10/10
Exceptional
11 Mar 2026
Stephen
Yes
Self
10/10
Exceptional
07 Mar 2026
John
Heat was a little different. First fan then heat. Just had to get used to it.
Self
10/10
Exceptional
03 Mar 2026
crystil
friendly staff
8/10
Excellent
28 Feb 2026
Staci
Clean room, friendly staff
10/10
Exceptional
26 Feb 2026
Courtney
Clean room, friendly staff members.
Partner
2/10
Poor
19 Feb 2026
Michelle
It’s actually disgusting and unsafe. The guest room I checked into smelled of cigarettes. I tried opening the window but there was no screen and found cigarette butts in the window track. I asked to move rooms after my daughter and I saw two homeless people going into the room below us and a man wouldn’t stop playing his iPhone loudly while smoking underneath our window . I asked to move rooms and was let into another room that also smelled of cigarettes. By this time it was too late and unsafe to move myself and my daughter to another hotel. Not to mentioned I had already paid for two nights via Expedia and the manager of the hotel said there was no hope of a refund. We suffered through the night with wet towels over our faces and awake with burning in our chests. We got the hell out of there at daybreak and wasted the second night. Would never stay here again. This is a hotel for homeless people. They deserve one too, but it shouldn’t be marketed as pet free and smoke free!!!!!!! The other homeless couple checking in had a cat with them and the manager was fine with that.
Family_with_children
8/10
Excellent
18 Feb 2026
Andrew
Way better than it was!
2/10
Poor
12 Feb 2026
Michael
All bad kids up tell like 3am couldn't get sleep strait horrible
Business Partner
4/10
Poor
20 Jan 2026
Marilyn
Microwave was not working, bathroom sink plunger was broken, toilet seat cover not working. No cups for water , didnt know the room didnt come with some cups
Business
10/10
Exceptional
10 Jan 2026
Jackie
Amazing
Business_and_leisure Family_with_children
10/10
Exceptional
10 Jan 2026
Jackie
Amazing
Business_and_leisure Family_with_children

Location & surroundings

HomeTowne Studios Eugene - Springfield
520 Harlow Rd, Springfield, United States

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HomeTowne Studios Eugene - Springfield

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