Name: Americinn Jefferson
Address: 1456 S Ryan Ave, Jefferson, 53549, US

2/10

Poor

18 Jul 2026

shelby

It wasn't like what you see in the picture for breakfast apples or rotten the pancake machine was broken there was stains on the sheets it wasn't a great place to stay yes it was cheap but not the greatest

Friends

10/10

Exceptional

16 Jul 2026

Rebecca

Loved the space in the room the pullout was a great help. The fireplace was a pleasant surprise. I would stay there again.

Friends_and_family Family

6/10

Pleasant

30 Jun 2026

Steve

The staff was very friendly

6/10

Pleasant

29 Jun 2026

Raymond

We only stayed one night. It was okay - No shampoo in the room, beds were okay, but bathroom sink was dirty and there was a strong scent of alcohol in the room. Although Check-out is at 11:00, they were knocking on our door at 9:15, despite yelling a few times that we were still in the room, lady still opened the door and asked if we were checked-out…

Partner

6/10

Pleasant

27 Jun 2026

Mia

Loud music woke us up
Had to go to front desk and ask them to find the room that was playing the loud music
Totally surprised that they couldn't hear it since we were only 2 doors away from the desk

Family

2/10

Poor

15 Jun 2026

Tami

HORRIBLE! WORST hotel I’ve stayed at and I travel a lot! Curtain sheers were shredded. Visible stains on bedspreads but when I removed them, there were stains on the duvet underneath. Linens looked worse than my rags; thin, worn and not white. One had washcloths looked like it had been used to white up mud and then not bleached.
When I opened the bathroom door, there was a very strong urine smell. I asked for bleach at the front desk and had to scrub the bathroom before we could use it. Front desk said he was sorry but didn’t offer to clean it or another room. TERRIBLE experience and the price was inflated for some reason, I paid almost $200 for a subpar motel room.

Family

4/10

Poor

31 May 2026

Kim

Room was clean but chair was quite stained. No towels for the pool when asked for a towel at front desk got a floor mat.

Friends_and_family Family

2/10

Poor

10 May 2026

Molly

Our room was not clean, the tub faucet wasnt attached to the wall, one wall had a large dent, the bedspread had stains, the free lotion had been open and used, but worse of all, the exit door closest to our room was broken and you could get in, but not out! Fire trap?? The desk clerk said it was supposed to have been fixed already. And, no other rooms available. Breakfast was bad and the tables were dirty. We left.

Partner

2/10

Poor

19 Apr 2026

Ryan

Booked a double queen room, when we got there they only had a single king available. When we got to the room and pulled out the pullout couch there was no mattress. I went to the front desk and was told there aren’t mattresses on the pullouts and was given a pillow and a blanket for my daughter to sleep on. Needless to say we all slept in the king. Why would I pay for a double queen room for 3 of us to share a bed. Highly unsatisfied.

Family_with_children

4/10

Poor

05 Apr 2026

Jacob

This property could be ok. It is older. They have done some remodeling but could use some new paint. Clean the hot tub and pool area. The chair in our room had the seat cover basically off. But the biggest thing was the comforter cover looked dirty and stained, but even worse when I took the cover off the comforter had a big pee stain on it. I mean it smelled like it had been washed but cmon, why would you put that on there. They did immediately give me a new one and apologize. The staff was friendly. Breakfast had a lot of things not stocked and the eggs and sausages were cold because the warmer wasn’t turned on or broken. Also they had an awesome conveyor automatic pancake maker but the mix bag was empty. No one seemed to be on top of anything. No towels in the pool area, cream cheese was empty. Bagels were there though. It just seemed not managed well and things were overlooked. I wouldn’t stay here again unless some changes were made. I hate giving negative reviews but the pee stain made me want to puke.

Family

4/10

Poor

28 Mar 2026

Dawn

Bathroom was not clean and our smoke alarm went off and no one came to question it. Staff was too busy on their phone.

Friends_and_family Family

6/10

Pleasant

23 Mar 2026

Burton

Bed sheets in poor condition. Continental breakfast was OK but didn’t have as many choices as a lot of them do.
Price was good so you get what you pay for so fair enough.

Self

8/10

Excellent

13 Mar 2026

Holly

Everything was fine, but apparently the floors were never vacuumed or the bathroom mopped because there was spillage in the bathroom and there was lint and stuff all over the carpet in the room

Friends_and_family Friends

10/10

Exceptional

26 Feb 2026

Devyn

Yes, everything was neat and the staff were very nice.

Self

2/10

Poor

07 Feb 2026

Anibal

Hot tub and pool had slime around the edges, housekeeping did not clean the toilets during stay, sheets were not changed during a 2 week stay.

4/10

Poor

25 Dec 2025

Justin

Staff wasnt very forthcoming or helpful. I had noticed that a few items were left in the room that i was in literally right after checking out. They wouldnt do anything about it. They wouldnt open the door with me to grab the items i had forgotten. I can see if it was how many days later but this was literally 5 mins after. Staff had blazing red eyes as if they were under the influence. Will never go back!

Self

6/10

Pleasant

11 Dec 2025

Mary Beth

The room was a nice size and everything was clean. Sam at front desk was pleasant. However, at breakfast all the eggs were gone, as was all the fruit, mainstays of my breakfast. No elevator was also a problem for us on the second floor. Pool said open until 11 but all lights were off both nights of our stay. Probably wouldn't stay again.

Leisure Friends

6/10

Pleasant

15 Nov 2025

Darren

Hot tub jets didn’t work in the first room they put me in. Breakfast was out of pancakes and i asked the guy to put in more mix and instead he turned the lights out in the breakfast area. Service was not good.

8/10

Excellent

13 Nov 2025

Randy

Clerk was very helpful letting me check in early. Room was very spacious, bed was really comfortable. Pool and hot tub looked well maintained but unfortunately wasnt able to use it due to my time restraints. Breakfast was pretty normal.

Business Self

2/10

Poor

02 Nov 2025

Lisa

Had to ask for a different room as the first room I was assigned hadn’t been cleaned

Leisure Family

2/10

Poor

30 Oct 2025

Terry

Rooms dirty. Blood on sheet. House keeping walked in when we were still sleeping in the morning without knocking

Leisure Family_with_children

2/10

Poor

27 Oct 2025

Daniel

We stayed nine days me and my two sons on a trip we went last year had no problems this year. I never clean our room never changed our beds. Never gave us towels very dirty. Gonna understand a word. They’re saying the people always were very rude. very loud we brought it up to his attention on the manager he laughed. I will never stay there again

Friends_and_family Friends

10/10

Exceptional

18 Oct 2025

ALLEN

Hot tub and pool were good.

Leisure Family_with_children

4/10

Poor

18 Oct 2025

Pamela

Don’t waste your money!

Room was supposed to be non smoking but reeked of smoke. Burn holes in bed spread. Went to the store and bought room spray to try to get rid of odors. Breakfast was very limited and not always ready in time. Looked more like toy food. No fruit options. Stayed for 5 nights and housekeeping came in once. Took towels & trash. Didn’t restock towels or toilet paper. Didn’t change sheets or even make the bed. I had to go to desk and get room supplies multiple times. Most definitely WONT be back!

Business Partner

10/10

Exceptional

17 Oct 2025

Tracy

just now on G Google
Sam has so much hostility towards his guests - it smelled so good in there like dinner time & Sam asked if I would like to try some as he was cooking in back when I checked out today. I felt right at home and his kind words I needed more than he would even know. Definitely a place to stop for a good nights rest and maybe just maybe a taste of goodness that Sam whips up in the back!
I even got a late check out with no issues - what that don't happen often. Loved my stay thank you for all the kindness shown To me all the way from Texas :)

Self

6/10

Pleasant

13 Oct 2025

Melissa

Affordable yes, not very clean. Smells very damp and rooms need a thorough cleaning. Bathroom floor wasn’t properly cleaned before our stay, wet towels picked up excessive amount of dirt and hair off of floor. Shower curtain was moldy and heavily stained. Your location needs to have some training in the housekeeping dept.

Leisure Partner

8/10

Excellent

11 Oct 2025

Courteney

Breakfast was just okay.

Business_and_leisure Family

10/10

Exceptional

05 Oct 2025

Crystal

We had family weekend in Whitewater and we absolutely loved our stay! Staff was so sweet and so kind. Our room was so spacious, we loved our stay and can’t wait to go back

Friends_and_family Family

4/10

Poor

02 Oct 2025

Barbara

Staff rude and not helpful as we sought to change a mistake we had made to our reservation. While they needed to refer us to hotels.com, they did so in a rude and unprofessional matter. When we called back to ask them to hold our room although we wouldn't be using the first night's reservation, they were rude and unhelpful again. And when we arrived to a room they said had been set aside for us since the day before, it was not clean/made up. (This was evidenlty the afternoon manager, a female. The younger muscled male day staff was helpful.)

Partner

10/10

Exceptional

27 Sep 2025

Kayla

We had a wonderful stay! My other half got there before me, they were so helpful get him checked in. We ended up losing our keys to our room, they were so helpful getting us a replacement. Washer and Dryer worked great, nice hot shower, and breakfast was good, pancakes were yummy! Definitely will be back if ever in the area again!

Friends_and_family Family

10/10

Exceptional

21 Sep 2025

Teodora

I haven't seen this kind of service even in a 5 star hotel.
The entire staff was extremely accomodating and welcoming. They went above and beyond to accommodate us as there were a lot of unforseen changes on our part.
They remained flexing and super helpful.
Highly recommend this place!

Leisure Partner

10/10

Exceptional

21 Sep 2025

Amanda

It was easy to get in and settled. Quiet.

Leisure Family_with_children

10/10

Exceptional

18 Sep 2025

Sade

Very clean and respectful

6/10

Pleasant

17 Sep 2025

Roger

It did not seem the people at the hotel cared about the hotel.

Partner

2/10

Poor

14 Sep 2025

Laura

I didn't like anything about this property. The building was old, there were cobwebs everywhere, the hot tub wasn't working and on top of that - I asked for a printed receipt and was told that they don't give receipts! When I insisted, all they did was print a registration form. All of the desk attendants spoke very poor English and spoke to each other in their native language so you had no idea what they were saying - how rude! AmericInn Corp - get rid of this property - it reflects very poorly on what is otherwise a decent budget hotel chain.

Leisure

4/10

Poor

14 Sep 2025

Rebecca

I will not be staying here again

The room smelled bad. I could not pinpoint what kindnof smell it was, not quite musty, not quite old cigarettes, not quite old food... I was able to mask it with the classic trick of making a cup of the inroom coffee.

Unrelated, there was feces on the rim of the toilet and when i went to tell the staff, there was no one at the front desk. Luckily, for my job i travel with rubber gloves and was able to clean it myself safely, but YUCK!

And finally, the breakfast was egregiously bad. No need to go into all the reasons why, but I'll just suggest that a more trickedmout coffee station and a few muffins would be a much better option.

Business Self

2/10

Poor

07 Sep 2025

Dean

Not good

Business Partner

8/10

Excellent

06 Sep 2025

Logan

Would stay again

2/10

Poor

05 Sep 2025

Trevor

-

Leisure Friends

8/10

Excellent

02 Sep 2025

Diane

Beautiful Hotel With Flaws

No elevator, rooms were not ready at 3 pm check in time, pool was not heated.

Friends_and_family Family

4/10

Poor

31 Aug 2025

Jason

The room I had smelled bad. The AC smelled like someone urinated into it. The bed was like sleeping on a concrete slab.
They finally agreed to move me to a different room. Smelled better but bed was still very firm.
Morning breakfast area by the coffee was a mess.

Business Self

8/10

Excellent

28 Aug 2025

Lisa

Smoke alarm issues

Everything was fantastic. The only issue was the smoke alarm that was going off when we got there. They thought they took care of it but at 5a.m. started going off once again for the remainder of the night.

Friends_and_family Family

10/10

Exceptional

21 Aug 2025

Steve

AC unit was a bit musty but filters easily cleaned. Ok.

Leisure Family

8/10

Excellent

17 Aug 2025

Kathy

Room smelt musty and carpet felt damp

Leisure Partner

2/10

Poor

15 Aug 2025

Verified traveler

Room Smell was terrible.

The bed was fine and the food was just ok, but the room smell was the worst I have ever experienced.

Friends_and_family Family

4/10

Poor

11 Aug 2025

Wendell

Good location but I will not be starting here agai

Check in was excellent. Even carried some of our luggage to the room. Room was musty smelling, something was left on the carpet. Dirty underwear found in a drawer. Toilet stool needs a new wax ring as the toilet rocks. Also, the breakfast was not up too what we have normally seen at motels.

Partner

6/10

Pleasant

10 Aug 2025

Carina

Ok

Leisure Family

6/10

Pleasant

10 Aug 2025

Robert

The room had a very musty smell and was stuffy, however it was a nice large size. One of the lights above the bathroom sink kept blinking on and off. Some of the guests were very loud until about midnight.

Leisure Partner

8/10

Excellent

04 Aug 2025

HeatherS

For the price, this hotel was a good value. There was some delayed maintenance, but it was clean, quiet, the staff was pleasant and attentive and it was conveniently-located. The pool and hot tub were clean, as well.

Leisure Family

4/10

Poor

22 Jul 2025

Melissa

The room itself was nice,but the bathroom smelled like pee,carpet was wet.the room was not ready at check in time. The shower fixture was broken. When we explained this to the front desk the first day they said there would a manager on the next day. The next day there was a manager who said there was nothing they could do without speaking to the owner. Owner never contacted us to rectify The issues. Twenty minutes before checkout, our keys stopped working while we were packing the vehicle to leave.

Partner

2/10

Poor

20 Jul 2025

Ron

Unbearably Musty Smell and Dirty Sheets

Stayed in room 108, the room had an unbearable musty smell. Dropped off our luggage and opened the windows, thinking the smell would dissipate while we were at a concert, however, the smell was just as bad when we got back 8 hours later. We were exhausted and decided to tough it out and to get a few hours of sleep before traveling but pulled back the sheets and there was a big yellow stain right in the middle. Also, noticed the chair in the corner had a large stain on one arm rest. Wish we would have taken a closer look at the room or said something about the smell when we first checked in but we were in a rush. Ended up packing and leaving at 1:30am to head home instead of staying in the room. Was very surprised at the condition of this room since the reviews of the hotel paint a different picture.

Partner

8/10

Excellent

13 Jul 2025

Chris

Great property and clean

Leisure Partner

2/10

Poor

09 Jul 2025

Margaret

Please avoid this place. It was dingy and dark. Unfortunately I became ill during my visit. Not on purpose. I had to beg the night attendant to bring me clean sheets. Beg for blankets. Did not get pillows. There are much better hotels in the area. I will not return.

Leisure Family

10/10

Exceptional

06 Jul 2025

YUN

quiet room

4/10

Poor

28 Jun 2025

JaLayne

Building

4/10

Poor

16 Jun 2025

Tracy

Do NOT recommend!!! No elevator to accommodate our son who is disabled in a wheelchair and our rooms were on 2nd floor. Place was dirty and moldy. Rooms smelled like a wet dog. No coffee in lobby in morning. Have to ring a door bell to get desk service. Told us we couldn't have food in pool area, however the staff's children had food. Just not a good experience. What hotel doesnt have an elevator in this day and age?

Leisure Family

6/10

Pleasant

14 Jun 2025

Scott L wilfong

The bed was comfy.

Leisure Partner

4/10

Poor

07 Jun 2025

Steven

There for Special Olympics tournament in Whitewater. Breakfast was sparse and our Athletes needed to be fueled for competition.
Came back on Day1 and found our door propped open with the lock.
Assumed it was housekeeping.
About an hour later we were resting and housekeeping unlocked the door and came right in, no knocking, saw us laying on our beds, propped the door open and continued cleaning.
I noticed another Athletes door had been propped open all afternoon so I went and closed it
People have their personal belongings in their rooms and rely on locked doors to keep them secure.

Family

8/10

Excellent

04 Jun 2025

Bradford

.

6/10

Pleasant

02 Jun 2025

Svetlana

Shower had a damaged tub, curtain rod where it met the was was all damaged and looked terrible, bathroom needed a good painting and could use a new shower stall. Stains all over rug in room walls needed patching and a good painting. We got in the room and the last person who was in room their garbage was left behing and food crumbs and other dirt was on rug. Toilet paper wasn't replaced just a new roll on top of Toilet. Pool area needs a deep cleaning among other areas.

Partner

10/10

Exceptional

27 May 2025

Shaun

It is not near any highway.
If you like fun country roads, this is for you
Clean and great staff

Business Self

6/10

Pleasant

17 May 2025

Matthew

The property was pretty good overall. We swam and had a good breakfast. Beds were pretty comfortable. We were not able to use the internet. They said they were at full capacity and that was why the internet wasn’t working. Honestly, you should have an internet connection that can handle the volume of customers you have. Was disappointed that it was advertised to have internet but we were not able to connect to it.

Leisure Family_with_children

6/10

Pleasant

10 May 2025

Garrett

Didn’t get what we paid for.

In no way was this place bad. One thing really ticked me off though. Looking at rooms for just the two of us. Normal King rooms are sold out. Could have got two queens but for $12 more can get a King Suite with a fireplace. Did we need one no but why not? Don’t need two beds. Then of course the fireplace doesn’t work. Asked why and were told when the hotel changed hands they turned them all off. Well then don’t advertise it as a suite with fireplace! Room had a very weird layout. Looked like it was redone and things removed or rearranged. Pretty poor excuse for a suite. Stayed in much nicer. We’re gonna open the window and just let the night air in but screen was all bent and who knows what would enter while it’s open. Bed was comfy and overall it was a perfectly fine stay. Next time I’d probably pick something the next town over. Jefferson was a nice place just not this hotel til it gets its s**t togethet.

Partner

8/10

Excellent

07 May 2025

Tonya

Nice clean hotel

The hotel was convenient to get to the highway and to the side roads into nearby towns.

The people were very friendly and helpful. The rooms were large and clean. The hotel is showing a little wear and tear (the tub showed minor damage, and the towels and linens looked a bit worn). The pool area was clean and well-maintained (we spent more time at the pool than we planned). The hotel supplied towels in the pool area, but they were on the small side (think between hand towel and bath towel size).

The breakfast was pretty standard ( i.e., coffee, juice, egg discs, sausage, cereal, white bread, white bagels, and generic yogurt). No one in our party liked the egg discs. The coffee was decent (only artificial creamer was available). Half of our party preferred to go to the McDonald's next door to grab breakfast. So there are other options if you do not want what the hotel has to offer.
We would stay there again if we were in the area

Friends_and_family Family

10/10

Exceptional

05 May 2025

Jon

.

Leisure Family

8/10

Excellent

03 May 2025

Verified traveler

TV remote did not work, reported it but the attendant could not fix it

Partner

10/10

Exceptional

15 Apr 2025

SUE

it was clean and quite

Business_and_leisure

8/10

Excellent

23 Mar 2025

Kent

Great stay but could use improved breakfast option

The pool water temperature was warm, which was a total surprise, as other pool water temperatures were cold. The breakfast is a low-scale economical breakfast for the owner, I understand his motive behind his thinking however it will be an incentive for future customers if waffles, quality eggs and bacon were also options along more juices besides orange and apple juice

Friends_and_family Family

10/10

Exceptional

16 Mar 2025

Brian

Well-maintained, clean, and with all the amenities one could ever need! Very friendly and helpful check-in staff, and location has easy access yet has quiet and safe vibe to it. I definitely recommend and will make this place my first choice if and when I am in the area again!

Leisure Self

8/10

Excellent

22 Feb 2025

Daniel

Snow and ice in parking lot not every where but enough and having a bad leg i wish i could have been on the first floor not the second but other than that it was alright

Business_and_leisure Family_with_children

10/10

Exceptional

11 Jan 2025

Jeff

Very nice

Leisure Family

8/10

Excellent

09 Dec 2024

Verified traveler

Average stay. Bed could use a softer topper and sheets that fit well. Otherwise, accommodation was pleasant.

Partner

4/10

Poor

20 Nov 2024

Antoinette

Not the best night's sleep

The room was close to a road where many semi trucks idled all night long. The constant noise of these semis made it difficult to sleep. The heater was stuck at 64 degrees, which felt chilly through the night. There was no remote in the room for the TV, though the front desk had a spare. I was told the remotes are stolen regularly.

Self

8/10

Excellent

17 Nov 2024

Cheryl

We had a nice stay. Our remote for our TV didn’t work very well. Got it replaced and it still didn’t work properly. Bummer. Pool/spa could have been cleaner. We did get fresh towels each day, which was very nice. Making reservations was the hardest. Got taken on my first attempt at a reservation with a third party that lied to me about the cancellation policy. Still waiting for the rest of my $$! Other than a few hiccups, it was nice.

10/10

Exceptional

10 Nov 2024

Debra

Great value. Well kept up.

Leisure Family

10/10

Exceptional

02 Nov 2024

Gary E.

Staff was friendly and helpful, rooms were clean and well kept, swimming pool and spa was clean and I enjoyed it.

Leisure Family

10/10

Exceptional

26 Oct 2024

Dan

In general very good, the sink faucet in the room had the hot and cold hoses hooked up backwards. The pancake machine in the breakfast room ate the pancakes . Very comfortable bed for a good night sleep, and that is what I was there for.

Business

10/10

Exceptional

20 Oct 2024

Jesus

It was good

8/10

Excellent

11 Oct 2024

JAY

Stayed there before. Knew what to expect.

Leisure Partner

2/10

Poor

25 Sep 2024

Josh

From the second we walked in there was an odd order. The hotel room it self instantly smelled like mold. Stains on the carpet and on the night stands. Stains on the ceiling that looked like pee. The bed and sheets under the covers were absolutely disgusting. Upon more looking around the room we found black mold in multiple locations. The carpet pulled up in the corners and there was black mold under the carpet. The walls were damp. Even with the windows open we still struggled to sleep. Very disappointed with our stay here.

Leisure Partner

4/10

Poor

23 Sep 2024

Russell

Our room was DIRTY! Not even nitpicking. It was dirty. Shampoo and conditioner from previous guests left in shower. Hair and nasty all over the bathroom floor. The 1st time use the toilet, i sat on something wet. So clearly not properly cleaned. Our full length mirror has splatter marks all over it. I did check if it was stained and no, it was just not cleaned. The blanket cover on the bed was visibly stained, whether it was actually dirty, i dont know. But thats gross. Over all i didnt feel clean in there because if you miss obvious dirty areas what not so dirty areas are you missing. Also, we recieved a check out text, which asks us to let them know when we'd be leaving. I replied to the text that we would be leaving at 11:15am. At 10:52am (check out is at 11am to begin with) a lady knock and 1 sec later i hear her coming into our room. Not even enough time to cross the room to answer the door. My husband was in the shower so it was hard to hear her little knock. That unacceptable! We needed a cheap place for date night so that why we were there to begin with. We will look elsewhere next time.

Leisure Partner

10/10

Exceptional

16 Sep 2024

Jamie

The room was fine. The sheets did have a stain on them. The bed was very hard

Friends_and_family Family

10/10

Exceptional

16 Sep 2024

Roger

Nice hotel, great staff.

Partner

8/10

Excellent

28 Aug 2024

Robert

Good room with comfortable beds.
good value for the money.

only bad.......no milk for my cereal in the morning!!!

Business Self

8/10

Excellent

25 Aug 2024

Angela

It was a pretty good hotel. The only thing i didn't like was they didn't have much of a breakfast selection and their pancake maker was out of order. The beds were kinda hard also, not very comfortable.

Leisure Family

10/10

Exceptional

25 Aug 2024

Michael

Good stay

Business_and_leisure

6/10

Pleasant

19 Aug 2024

Diane

The location of this property is very good. No towels in the pool area. Limited front desk availability just a note which is not helpful almost 24/7. Luckily when we checked in we had a service rep. Room was very convenient for us. Needed additional towels, no one to ask. If location wasn’t so good the security would have been very questionable.

Leisure Partner

2/10

Poor

11 Aug 2024

Verified traveler

Do not recommend

Stay was terrible, we didn’t sleep at all and we swapped hotels because of poor conditions. The gentleman that checked us in was nice, but when we got to our room upstairs the lights flickered, the room looked unfinished, musty/moldy odor, stains on the sheets and blankets and just overall not very sanitary. Wish we could get a refund for our 2 nights we payed for but only stayed 1 night.

Friends_and_family Family

4/10

Poor

21 Jul 2024

Joseph

The woman at the front desk as incredibly rude from the moment I arrived. Stayed for a week and we immediately upon arrival had had a musty / moldy smell in our room. I called to asked if we could switch rooms if any were available after a few days of trying to air it out. Didn’t hear back, came back to the hotel after work to address the situation and she was brutally rude. We work outside so we have some sweaty, dirty clothes, and she said it wasn’t musty it smelled like BO and it was trashed. Both statements are untrue, as our suitcases were on the floor with nowhere else to put them. I explained to her the difference of BO and Musty / mold smell but she didn’t see the underlying health issue. We did not get our room switched, and had to sleep with the window and the blinds open for fresh ventilation. Other hotel staff was respectful, appreciated their help in the matter. Unfortunately, will not be returning.

6/10

Pleasant

21 Jul 2024

Mark

PROs: The staff was very nice and helpful. The outside building is maintained but the parking stalls need to be repainted. The room was maintained during our stay and cared for.

CONs: The room we stayed in smelled musty. This is a simple fix, as the AC unit probably needs to be coil cleaned to freshen the intake. Door to bathroom needed to be adjusted, it wouldn't latch.

Leisure Family

4/10

Poor

14 Jul 2024

richard

Go somewhere else

Tried to check in hour after check in time and was asked to wait another hour. Basically they didnt have my room that i reserved. Tried to pawn off a different type room to me. When i said no, then offered me same size bed room, but with hot tub, but said hor tub didn't work, but they were lying, just didnt want me to use so they didnt have to clean. Rooms smelled, breakfast very poor, never replenished anything, very cheap people, would never recommend to anyone, price high for poor quality

Friends_and_family Family

10/10

Exceptional

14 Jul 2024

Tiffany

Wonderful staff

10/10

Exceptional

13 Jul 2024

Verified traveler

Convenient, Quiet Stay for Jefferson

The staff was friendly and helpful. The room was clean and located near downtown.

Business

6/10

Pleasant

12 Jul 2024

Brett

Clean,quiet,okay for the cost of stay

The room was clean but had a \"musty\" smell. Very nice thick towels, firm bed but they need better pillows. Place was recently remodeled except for the bathtub, which was obvious.There was no hot water and we notified the lady at the front desk who said she would reset the boiler. We came back after several hours and there was still no hot water. She asked another staff member to reset the boiler. After that we had hot water. They did not apologize.
Breakfast selections were not great and bagel had some mold on it. We went out for breakfast after the first morning.

Partner

6/10

Pleasant

05 Jul 2024

Joan

Needs some improvement

Room was ok. Slight odor in room. Bed was comfortable, a/c was quiet. Shower/ tub nicked up. There were a few yellow stains on the comforter on the bed and discoloration on the lightweight sheet on top of it. At breakfast the pancake “machine” didn’t work, no milk for cereal, coffee not hot and no hotel employee to be found…Just a phone number hand written on a piece of paper on the hotel desk to call if you had a problem. Guess we could have called the number…. but we just wanted to get back on the road.

Partner

10/10

Exceptional

28 Jun 2024

Andrea

Very nice place to stay

2/10

Poor

23 Jun 2024

Monica

At first it’s like walking in to any hotel. We got a room on the second floor. No elevador so we had to take the stairs with all the luggage. Carpet in the stairs and hall way looked dirt. And to make things worse the room smelled extremely horrible!!!!!! The smell was like moldy, ran out of toilet paper the first night. And on the day of check out the guy in the front desk was calling 30 minutes be for checking out asking if we were going to be checking out extremely rude!!!!!!!!

Leisure Family_with_children

10/10

Exceptional

20 Jun 2024

Roxann

Very quiet and clean hotel. Beds were comfortable.

Business_and_leisure Family

10/10

Exceptional

17 Jun 2024

Kyle

Exactly what we needed for a short stay in Jefferson.