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8.4/10Excellent470 Reviews
Cleanliness9.0/10 9.0
Service8.6/10 8.6
Comfort8.2/10 8.2
Condition8.4/10 8.4
Neighborhood8.6/10 8.6
Amenities8.4/10 8.4
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Plaza Inn Express
Conveniently connected to the Plaza Cristal Shopping Center in Tapachula, Plaza Inn Express offers 37 air-conditioned rooms with modern amenities. Enjoy free Wi-Fi, flat-screen TVs with cable, and private bathrooms with rainfall showerheads. The hotel features a restaurant, bar/lounge, business center, and complimentary airport shuttle.
Nearby attractions include Bicentennial Park and the Archaeological Museum of Soconusco. Tapachula International Airport (TAP) is approximately 9. 9 miles away.
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With a stay at Plaza Inn Express in Tapachula, you'll be connected to a shopping center, just steps from Plaza Cristal Shopping Center and a 2-minute drive from Bicentennial Park.
This hotel is 1.7 mi (2.7 km) from Miguel Hidalgo Central Park and 1.9 mi (3.1 km) from Archaeological Museum of Soconusco. Make yourself at home in one of the 37 air-conditioned rooms featuring flat-screen televisions.
Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
1:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Private host property
Pets not allowed
Service animals not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- No pets and no service animals are allowed at this property.
-
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
-
Minimal age
18
-
Optional fees
- Fee for full breakfast: approximately MXN 95 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Plaza Cristal Shopping Center
0.1 km / 0.1 mi
Centro Comercial AlaÏa Tapachula
0.4 km / 0.2 mi
Bicentennial Park
2.1 km / 1.3 mi
Miguel Hidalgo Central Park
2.1 km / 1.3 mi
Archaeological Museum of Soconusco
2.1 km / 1.3 mi
Plaza Galerias
2.7 km / 1.7 mi
Plaza Paseo Las Hortensias
2.8 km / 1.7 mi
Casino Vegas Tapachula
4 km / 2.5 mi
Izapa Ruins
4.8 km / 3 mi
Izapa Archeological Zone
13.3 km / 8.3 mi
Chiapas Port
26.7 km / 16.6 mi
Malacatan Castle
28.9 km / 17.9 mi
Volcán Tacaná Biosphere Reserve
34.1 km / 21.2 mi
La Encrucijada Biosphere Reserve
36.1 km / 22.5 mi
Casa Grande
38.6 km / 24 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 37
- Number of floors (main building): 2
- Single rooms: 22
- Double rooms: 15
- hotel
- American Express
- MasterCard
- Visa
- Wheelchair-accessible
- Car park
- Key Collection
- 24-hour reception
Show 32 more facilities & services
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wi-fi
- Local and international calls
- Transfer serviceExtra charge
- Airport ShuttleExtra charge
- Room service
- Laundry service
- LaunderetteExtra charge
- 24-hour security
- Bellboy service
- Hotel safe
- Currency exchange facilities
- Newspapers
- Luggage room
- Clothes dryer
- Bar
- Restaurant
- Meeting room
- PrinterExtra charge
- PhotocopierExtra charge
- Business centre
- TV lounge
- Hairdressing salon
- Breakfast buffet
- LGTBIQ friendly
- Early Check-inExtra charge
- Early departureExtra charge
- Identification card at arrival
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaza Inn Express
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaza Inn Express
QUADRUPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDSQUA.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaza Inn Express
QUADRUPLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room WITH VIEWSRoom • WITH VIEWSROO.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaza Inn Express
Room WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaza Inn Express
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaza Inn Express
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaza Inn Express
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE DELUXESINGLE • DELUXESGL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaza Inn Express
SINGLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SGL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaza Inn Express
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Plaza Inn Express
100
reviews shown
Jefferson
Todo bien en la habitación
Monica
Las habitaciones estaban limpias y en buen estado, solo el aire acondicionado huele mal.
Jaime
Los enchufes estan desgastado el de la mesita de noche no tenia power para poder cargar mi aparatos electrónicos, no había suficiente papel de baño
Vicky
La secretaria es demasida prepotente y ni atención buena tienen
Julio
Great staff and clean, but structural issues and poor AC made for a tough stay
I really wanted to give this place a higher rating because the staff here is absolutely wonderful—very attentive, welcoming, and quick to help. On top of that, the hotel looks clean and well-maintained, and the bed was perfectly okay for a decent night's sleep.
Unfortunately, the building itself and the room amenities fell short. The biggest issue was the AC unit in our room, which was not working properly and struggled to keep the space at a comfortable temperature. Additionally, be prepared for some walking: there is no elevator, and the hallways are incredibly long to get to your room, which is a major hassle if you have heavy luggage. Lastly, the room was missing basic comforts, as there were not that many toiletries available.
It’s a clean property with great people, but the lack of an elevator, a weak AC, and bare-minimum amenities made it hard to fully enjoy the stay.
I really wanted to give this place a higher rating because the staff here is absolutely wonderful—very attentive, welcoming, and quick to help. On top of that, the hotel looks clean and well-maintained, and the bed was perfectly okay for a decent night's sleep.
Unfortunately, the building itself and the room amenities fell short. The biggest issue was the AC unit in our room, which was not working properly and struggled to keep the space at a comfortable temperature. Additionally, be prepared for some walking: there is no elevator, and the hallways are incredibly long to get to your room, which is a major hassle if you have heavy luggage. Lastly, the room was missing basic comforts, as there were not that many toiletries available.
It’s a clean property with great people, but the lack of an elevator, a weak AC, and bare-minimum amenities made it hard to fully enjoy the stay.
Antonio
nice place to stay.
Jose
Muy limpio muy amables buen ambiente 👌
Leydi
.
Jennyfer
The staff was very rude
Artemio
Si quieren el shuttle que anuncian para ahorrarse el taxi, ni se ilucionen. Este hotel no prevee ese servicio por esa razon le doy una estrella solamente.
Carlos
They give a room very far from the main door I have walk a long train and stairs to get to the room!!! The electricity was goin on and off
Alexander
Satisfecho
Excelente, lo básicamente necesario, buen atención y limpieza
Miriam
The cleanses
Arnaldo
Close to restaurants and supermarket
Javier
Incumplimiento del servicio incluido
Mi primer mañana fue desepcionante pues mi paquete incluye desayuno en servicio de 7 a 9:30am, resulta que asistí al restaurante a las 7 y 7:10am y estaba cerrado.... tome la decisión de desayunar en Vips lugar mas cercano. Posteriormente solicito al Gerente la reposicion del gasto o pago de mi factura y de forma intransigente y prepotente no acepto resarcir el daño.
Ramiro
Nice place
Angelica
Great location! Clean, but needs some updates. Quiet.
Ana Silvia
Excelente lugar a mi familia le agradó mucho. ..
Ruediger
It’s outdated for the prices
Leah
It’s a good place to stay.. probably a 2 star hotel.. their breakfast is not the best.. very simple.
John
Eee
Luis
Todo el personal muy atentos, buen servicio
Hugo Leonel
Excelente hotel
Alicia
Close to the mall, many areas to eat
Fanny
Excelente atención y servicio. Gracia a todo el personas del hotel.
Josue
Todo bien
Jimmie
DONE
Oscar
Dont like this service
Paul
Friendly welcoming and helpful staff, clean and safe :-)
Leenchid
It's a good hotel to stay. Breakfast is good (mexican breakfast). There are restaurants nearby, bank, supermarket, shops...
Alina
Overall the place needs updating, wasn't very clean, couldn't get extra towels
arturo
Nice kitchen staff
Ruediger
Great experience!
JUAN
Good place to stay, good service.
dianevaldez
the staff was excellent!!!. they were very nice and helpfull
Sarah
Nice place
Excellent
Harvey
Very good value for money. It is close to supermarkets and some food options. As we were visiting during Coved 19 we did not do very much else.
Verified traveler
Super friendly staff. Very affordable room. Comfortable bed. Not a neighborhood to walk around though. Close to Gautemala-Mexican border and Tapachula airport.
Verified traveler
Private parking is not available, since one has to leave his/her car in an open area
Verified traveler
Exelente servicio y limpieza en la propiedad... recomendable
Verified traveler
At check in, counter staff was rude and unprofessional
Miguel
This people treat you like a possible delinquent.
Ray
Good location, hotel was okay. Nothing really stood out and expensive for what you actually get in return. Average hotel and nothing spectacular but considering the hotels in the area, probably better than most.
AG
I made a reservation for 2 people, in the picture of my reservation the room shows 2 full beds. But when we got there, the front desk guy told us that they had a room with only 1 bed, and it wasn't a King or a Queen size.
Front desk said that this was all they hay, so basically he said take it or leave it, as we had no other option, we had to take the room.
But not happy with this
Front desk said that this was all they hay, so basically he said take it or leave it, as we had no other option, we had to take the room.
But not happy with this
Verified traveler
I liked that costumer service was really nice and the location of the hotel it’s very close to the airport but I like the most that they have shuttle to the airport
Verified traveler
It does not have elevator and can’t set the temperature of the air conditioner
CValero
The rooms were not very clean bathroom was moldy hot water not very hot view was horrible staff was very nice and helpful
Verified traveler
Nice place to stay for a good price. Staff was friendly and the hotel was clean.
Godwin
Outstanding pleasantly surprised!
Outstanding experience especially the breakfast menu, service and quality! Room was clean and fresh! Customer service excellent! Gracias This comment is made by the most hard critique and picky! GH
Verified traveler
Cleanness and comfortable room , pretty good service
Victo.Marroquin
Good and convenient location breakfast superve my espectative
Lee
Nice facility. There is no escalator and all rooms are on the second floor, so it is not wheelchair accesible.
Daniel
The rooms are very confortable, the personal services are very nice
luis
My experience
Hotrl is nice, staff is nice, location is really good but beds are just too hard
Luis
Did not feel welcomed
No elevator, an employee took me to the room and made an inventory of the number of towels as making it clear that I will be charge if one was missing.
Upon my departure I was ask to remained in the lobby until they check out the condition of the room.
This feedback is intended for the hotel to improve the friendliness of the staff.
Every time I made eye contact with the people at the front desk they did not smile.
Upon my departure I was ask to remained in the lobby until they check out the condition of the room.
This feedback is intended for the hotel to improve the friendliness of the staff.
Every time I made eye contact with the people at the front desk they did not smile.
Greg
Overall a great place in a good area of town. Would def. stay there again.
Brett
place was very neat and clean. the bed was too hard for me, but everything else was perfect. Wi-Fi was spotty, but when it worked it had great speed
Yasmina
Buen hotel
Recomiendo
Limpio y silencioso
Recomiendo
Limpio y silencioso
Jose Eleazar
Solo no me agrado que dijeran que faltó una toalla y me la cobraron aunque yo deje todas la toallas en el baño
Eliseo
Muy bien ubicado y excelente atención, desde recepción hasta el botones
Carmina
Muy comodo
luz deyanira
Todo muy bien y plazas comerciales cerca
Adriana Jocelyn Alfaro
Habitación limpia, algunos aires acondicionado enfrían más que otros.
Personal amable en general, aunque a veces se contradicen un poco con los costos y condiciones generales.
Es un hotel bastante céntrico y bien conectado.
Personal amable en general, aunque a veces se contradicen un poco con los costos y condiciones generales.
Es un hotel bastante céntrico y bien conectado.
Alejandro
El aire acondicionado es viejo y hace un poco de ruido. Todo lo demás está perfecto
Carmina
Agradable lugar
Marcela
Buena ubicación
Muy atentos
Limpio!
Muy atentos
Limpio!
Ma Felix Silvia
Todo muy bien.
Abisai
Excelente
Abisai
Excelente
Jaime
Todo muy bien !!!
Hugo
La comodidad, la limpieza y el personal amable
Diana Monsetrrat
, limpieza excelente, colchones confortables.
Ma Felix Silvia
Habitación impecable, trato amable, servicios disponibles
luis
Es cómodo
Ezequiel
Excelente
Marlon
Personal amable
Ma Felix Silvia
Todo muy bien, todos muy amables, todo limpio y tranquilo. Muchas gracias
Ma Felix Silvia
Limpia tranquila
Norma
Todo
Cesar
Habitacion comoda y limpia. Excelente con el personal del hotel. Recomendado
Elias gamaliel
Todo perfecto y la atención de diez
Ma Felix Silvia
HABITACION LIMPIA, BUEN SERVICIO
David
Amables
Carlos Martín
Todo dentro de lo aceptable sin llegar a la excelencia, la habitación mantiene un ligero olor a humedad
Félix armando
No pude ingresar a mi reservación ya que no fue completada
Ana Laura
gracias
Luis Felipe
Buen hotel.
Yajdiel
El único detalle que encontre es que su desayuno es repetido todos los dias, y el horario de desayuno únicamente lo tienen hasta las 9.30 a.m.
Jesus Ivan
Habitación limpia | Personal | Aire acondicionado | Tiendas cercanas
Ma Felix Silvia
Muy buen hotel, muy limpio, cómodo, centro comerciales muy cerca, plaza cristal, Liverpool, Chedraui, bodega.
Muy recomendado.
Muy recomendado.
Sergio
Súper!
Ma Felix Silvia
Todo muy bien
JOAQUIN
Todo está bien solo el dato de que en las habitaciones hace mucho calor y es indispensable el aire acondicionado, el cual es ya muy viejo y hace muchísimo ruido. Tanto que no deja dormir y tarda mucho en enfriar
Esmeralda
Excelente servicio, el lugar es muy bueno
Ma Felix Silvia
Todo muy bien, excelente atención
Yara Guadalupe
Todo excelente,como siempre la mejor opcion para descansar y desayuno delicioso✨️
Yara Guadalupe
Excelente estancia
Yara Guadalupe
Estancia limpia y tranquila excelente hotel lara descansar✨️
Adriana J. Alfaro
En general el servicio y limpieza es excelente, lo único que no me gustó mucho fue que no se podía regular bien el aire acondicionado...siempre estaba muy frío
Hugo
Gracias por excelente servicio
Excelente ubicación
Location & surroundings
Plaza Inn Express
4ª Ave. Sur No. 157, 1, Tapachula, Mexico
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Plaza Inn Express
22 hotel photos
