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Accommodation only. Meals are usually not included.
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8.4/10Excellent433 Reviews
Cleanliness8.8/10 8.8
Service8.6/10 8.6
Comfort8.8/10 8.8
Condition8.4/10 8.4
Location10.0/10 10.0
Neighborhood8.4/10 8.4
Amenities8.4/10 8.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Loma Real
This charming establishment is located on a hill above the city, and thus offering a spectacular view.
Located strategically no more than 7 minutes from the city centre, 45 minutes from the Tacana Volcano and approximately 30 minutes from the airport, the Playa Linda and Puerto Chiapas, this hotel enjoys an ideal location for any kind of travel. The residence provides comfortable accommodation and a pleasant ambience.
It combines traditional hospitality with over 40 years of experience to offer guests unparalleled service. Facilities available to visitors include two tennis courts and a pool.
Sport enthusiast can take advantage of the on-site gym, while corporate travellers are invited to make use of the convention centre, which is currently the largest and best appointed in town.
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In the heart of Tapachula, Hotel Loma Real is within a 5-minute drive of Bicentennial Park and Plaza Cristal Shopping Center. This hotel is 1.4 mi (2.3 km) from Miguel Hidalgo Central Park and 5 mi (8 km) from Izapa Ruins.
Make yourself at home in one of the 95 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access is available. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary bottled water, as well as phones with free local calls.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 6 meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
No elevators
Parking height restrictions apply
Noise-free rooms not guaranteed
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 15
Pet max weight (per pet) in lb is 33
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Parking height restrictions apply.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
- This property accepts credit cards and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
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Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately MXN 270 for adults and MXN 133 for children
- Pet deposit: MXN 500 per day
- Pet fee: MXN 500 per accommodation, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Archaeological Museum of Soconusco
2 km / 1.2 mi
Miguel Hidalgo Central Park
2.2 km / 1.4 mi
Bicentennial Park
2.4 km / 1.5 mi
Plaza Cristal Shopping Center
3.5 km / 2.2 mi
Centro Comercial AlaÏa Tapachula
3.6 km / 2.2 mi
Plaza Galerias
6 km / 3.7 mi
Plaza Paseo Las Hortensias
6.7 km / 4.2 mi
Casino Vegas Tapachula
7.4 km / 4.6 mi
Izapa Ruins
8 km / 5 mi
Izapa Archeological Zone
13.4 km / 8.3 mi
Malacatan Castle
28.9 km / 18 mi
Chiapas Port
30.3 km / 18.8 mi
Volcán Tacaná Biosphere Reserve
34.2 km / 21.2 mi
Casa Grande
38.7 km / 24.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1964
- Total number of rooms: 96
- Number of floors (main building): 2
- Number of floors (annexe): 3
- Single rooms: 16
- Double rooms: 58
- Junior suites: 8
- Suites: 3
- Bungalows: 10
- hotel
- American Express
- MasterCard
Show 52 more facilities & services
- Visa
- City centre
- Beach
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wi-fi
- Secure parking
- Room service
- Laundry service
- Launderette
- 24-hour security
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Garden
- Terrace
- Gym
- Luggage room
- Clothes dryer
- Café
- Bar
- Restaurant
- Non-smoking area
- Smoking area
- Banquet hallExtra charge
- Air conditioning in Restaurant
- Breakfast room
- Conference room
- Meeting room: 6
- ProjectorExtra charge
- Printer
- PhotocopierExtra charge
- Business centre
- Audio-visual equipment rentalExtra charge
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 1
- Children’s swimming area: 1
- Nightclub
- MassageExtra charge
- Breakfast buffet
- Breakfast served to the tableExtra charge
- Breakfast a la carteExtra charge
- À la carte lunch
- BrunchExtra charge
- À la carte dinner
- Tennis
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLoma Real
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE TWO QUEEN BEDSDOUBLE • DELUXE TWO QUEEN BEDSDBL.2Q-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLoma Real
DOUBLE DELUXE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE POOL VIEWJUNIOR SUITE • POOL VIEWJSU.VP
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLoma Real
JUNIOR SUITE POOL VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Room code: JSU.VP
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLoma Real
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLoma Real
SUITE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLoma Real
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLoma Real
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 15 m²DBL.ST
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 2–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Living room
- Wheelchair-accessible
- Minibar
- Wi-fi
- Bathroom
- Shower
- Cable TV
- TV
Show all 9 amenities
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLoma Real
DOUBLE STANDARD
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 2–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Living room
- Wheelchair-accessible
- Minibar
- Wi-fi
- Bathroom
- Shower
- Cable TV
- TV
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLoma Real
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLoma Real
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE GARDEN VIEWDOUBLE • DELUXE GARDEN VIEWDBL.DX-GV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLoma Real
DOUBLE DELUXE GARDEN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-GV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDSQUA.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLoma Real
QUADRUPLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE WITH TERRACEJUNIOR SUITE • WITH TERRACEJSU.TR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLoma Real
JUNIOR SUITE WITH TERRACE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Room code: JSU.TR
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 15 m²SGL.ST
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Shower
- TV
- Wi-fi
- Wheelchair-accessible
- Living room
- Individually adjustable air conditioning
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLoma Real
SINGLE STANDARD
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Room amenities
- Bathroom
- Shower
- TV
- Wi-fi
- Wheelchair-accessible
- Living room
- Individually adjustable air conditioning
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLoma Real
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLoma Real
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE LUXURYDOUBLE • LUXURYDBL.LX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLoma Real
DOUBLE LUXURY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.LX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Loma Real
100
reviews shown
Vinicio
Calidad precio muy bueno.
Pedro
Very nice
James
This place shouls
James
This hotel is declining rapidly. They treat guests with less respect than what their star rating is. Their ‘protocols’ exceed common sense. We stayed 4 night and had to change rooms twice and I didn’t complain. They issued breakfast vouchers and placed dates on them. When we went to use them they said those were the wrong dates. They gave us the cards!! They wrote the wrong dates and wanted us to pay for a simple misunderstanding.
Diane
This was a really nice hotel, however, as we were sitting at the pool (the only white people), the server was bringing food and drinks to everyone poolside but would not even LOOK at us, or acknowledge that we were there. We had to walk inside to order a drink to take back to the pool. The front desk woman told us she would call a taxi for the airport in the morning, but then seemed put out when we came and asked her if she could help us with that. Bedding was comfortable, room was nice, pool was nice but the guy at the pool ruined it for us.
Milo
Good place to stay
David
The room we were initially given was very poorly maintained with a leaky AC, a broken door lock, the safe locked openal and the iron literally taped back together. After changing rooms at 2am due to the AC leaking on a bed things improved but these issues were not surprising to the hotel and still were not addressed.
James
This was a great low key spot. Great restaurant on site, friendly staff!
Ramiro
Staff was horrible but just the front desk they want to over charge for everything nothing that I booked was correct from the room to the food but they made it seem as it was my fault for booking online wiould definitely not be staying here again
Nancy Monzon
I live the view to Tacaná, and the marimba on Sundays! 😍😍
Schneider
Todos estas perfecto
Roman
I like the service and hospitality.
Amanda
This is an excellent place to stay. All the staff are friendly and helpful. Room is very nice and comfortable. On-site restaurant and bar are great!. I would definitely come back.
Robyn
Beautiful grounds; friendly staff
Jennifer
Loma Real is the best hotel in Tapachula. Always clean and the staff is very accommodating.
Elsa
The staff there was friendly. The rooms were big and clean. The food at the restaurant was very good and reasonable prices. The landscaping can be improved. The gardens around looked unkept.
I will definitely stay again at this place
I will definitely stay again at this place
Ana
It was great! A lot of space, nice room and great service
Alma
Rooms are not like pics, they have no small fridge, bathroom toilet water tank takes long to fill
Victor
Hotel, lacks any useful appliances, like small fridge, ac outlets, beds are old, spring mattress can be felt, wifi does not work , shower drain clogged , toilet hidden in the shower room hotels is far from center of the city and far from main roads, price of 5 star hotel when it should be rated at 2.5 stars
Ernesto
Siempre que viajo a chiapas me hospedo en ese hotel, me gusta mucho!
Mauro
Staff very professional! Cleanest quiet
Mauro
Cleanliness, staff very polite and careening
Jimmie
Everyone was very professional.
Jeana
Rude, dirty, small, nothing comfortable (bed pillow towels etc). Would not recommend!
Jeana
This was probably the worst overall experience I've ever had anywhere in the world (I travel a lot). From waiting 2 hours for room after check in time, mold in the shower, bedbugs, REALLY loud neighbors all night (they weren't so loud as there was NO sound barrier). Hard beds, rough towels, only liquid hand soap. Not sure how this is had 4 star rating, even for Mexico (or remote again) this place was a huge disappointment.
Juana Rueda
Toallas en mal estado
Estuardo
Buen hotel en la ciudad
Patricia
It's very clean, quiet, safe and the staff is friendly and helpful.
HUGO
Great place to stay in Tapachula.
Andrea
Muy lindo hotel
Veron
Above and Beyond
This was the second time I have stayed there. Their service is excellent, they were very accommodating to us and our dog. The restaurant is excellent and I definitely would recommend staying there whenever you are in the area. Great place to stay I will definitely be back. Hopefully next time for longer than one night.
mark
Other than the veteran guy who helps you with your bags at check in, the staff are somewhat emotionally removed.
The front desk is too mechanical.
I like the facility, location and that they allow dogs. $25/dog/night is about double what I payat most hotels in Mexico, US, and Central America.
The water pressure sucks, the water is not hot, and the lighting in bathroom is poor
The front desk is too mechanical.
I like the facility, location and that they allow dogs. $25/dog/night is about double what I payat most hotels in Mexico, US, and Central America.
The water pressure sucks, the water is not hot, and the lighting in bathroom is poor
mark
It's a beautiful setting. They allow dogs(for a fee). Rooms are clean and comfortable.
Shower has poor pressure. Water is warm, not hot
Shower has poor pressure. Water is warm, not hot
John
Out of town, beautiful landscaping
Rose M
Upon arrival, we were given a room that smelled like mold , asked for another room. The toilet didn't work properly, so , next day we were moved to yet another room. Pool is in terrible shape. Just very out dated, its time for a few upgrades. Curtains stained in every room we were put in. Restaurant on site is very expensive . Will definitely stay somewhere else next visit.
Yosvel
Excellent staff but rooms is very old, needs to remodeling
Martha Fabiola Maribel
Hotel beautiful, some details though
Very good, pool was kind if dirty, service slow, there wasn’t any kind of store!!! Not even to get some water!!! Room was beautiful though, rest if the hotel amazing!!!
Antonio
I liked that we say iguanas and squirrels.
I disliked that the entrance looks like a river bed, that the staff is incredibly unfriendly, that the drapes were months-lenght dirty, that the amenities were disappointing and that out of the 5 star hotel, I may have gotten 2
I disliked that the entrance looks like a river bed, that the staff is incredibly unfriendly, that the drapes were months-lenght dirty, that the amenities were disappointing and that out of the 5 star hotel, I may have gotten 2
alberto
GREAT!!!!
Verified traveler
My stay was excellent. The staff was super friendly and nice. The room was great and very clean. The restaurant could use a
Mario
Nice staff. Good in house restaurant food. A nice place to stay while in Tapachula.
Mark
Oasis
Truly an oasis in an otherwise hot and not so forgiving climate. They are a very nice hotel at a good price and they allow my dogs.
Verified traveler
I love that it is dog friendly. And the grounds are huge. Great for the pup
Federico
Tapachula
It was a really nice stay. I highly recommend it.
Verified traveler
Excellent place and attention from staff; towels could be better
Marek
Good deal!
Exelent location with beautiful view
Verified traveler
Hotel Loma Real overlooks the city. It’s very quiet, pleasant, clean, and everyone is very friendly and helpful.
Verified traveler
We loved our stay at Loma Real. It was quite a surprise how lovely the hotel is because the pictures really don't do it justice. The rooms are spacious and have air conditioning, the pool is large and has a shallow and deep end, perfect for swimming laps. The restaurant is delicious albeit a tad pricey, but you can get coffee for next to nothing. There are always guards at the car entrance and the staff is very friendly.
Juan Luis
Love this place
The hotel is amazing and very confortable. The only drawback was that our room was a little bit noisy, as we could hear everything the neighbors did. The restaurant is I would appreciate a logo on their menu for vegetarian options, as they did had a little leaf next to some dishes but they were for “healthy food”
Verified traveler
Beautiful place, friendly staff, clean rooms. Filling up space now so that it contains 50 characters and can therefore be submitted. Perhaps my concise words of praise were insufficient. Thank you.
Verified traveler
Their staff was incredibly helpful and nice, great breakfast.
They are terrible at cleaning rooms daily, we noticed our bathroom wasn’t taken care of for 2 days, they only took out the trash, replaced toilet paper and done! Overall every day, they basically made the bed, took out trash and restocked toiletries. THAT’S IT! Towels need to be replaced ASAP, not joking when I say they feel like sandpaper, have stains and are falling apart!
Also, you can hear everything... so not a quiet night sleep
It’s a real shame, because like mentioned above... their front desk, security and waitstaff are all AMAZING. It’s just not enough to come back and stay again, will consider going for breakfast!
They are terrible at cleaning rooms daily, we noticed our bathroom wasn’t taken care of for 2 days, they only took out the trash, replaced toilet paper and done! Overall every day, they basically made the bed, took out trash and restocked toiletries. THAT’S IT! Towels need to be replaced ASAP, not joking when I say they feel like sandpaper, have stains and are falling apart!
Also, you can hear everything... so not a quiet night sleep
It’s a real shame, because like mentioned above... their front desk, security and waitstaff are all AMAZING. It’s just not enough to come back and stay again, will consider going for breakfast!
Verified traveler
I spent Saturday to Sunday at the hotel. That night, they had a party within hotel property, that went on ALL night and into the morning. EXTREME noise. Very annoying. I visited the hotel to rest and relax, but was not able to.
Other than that, very clean and nice.
Other than that, very clean and nice.
Miguel
Customer service on the front desk
Intisar
Very good experience.
It’s a great experience. Beautiful location and friendly staff.
Verified traveler
Very good place to stay, for the price I paid for. If you need internet, go elsewhere :-)
Christian
One of the best hotels in Tapachula, the amenities and the food is great
JanetM
I could not sleep. You can here every step and every conversations of people walking during the night. Too noise at 1am, 2am 4am 5am 6am ...
The worse, I left on purpose a sweater in the closet. A day later a called asking for it. They said, nothing was found, nothing. I do not recommend this hotel.
The worse, I left on purpose a sweater in the closet. A day later a called asking for it. They said, nothing was found, nothing. I do not recommend this hotel.
Jeanie
Rooms were clean and comfortable. I had an earlier flight when I arrived to Tapachula, they allowed me to check in early. Friendly staff!
A
Great service, helpful staff. Next time I’ll be sure to brush up on my Spanish before I go but they we’re so great working with us on the comunica barrier. The rooms are nice. Great pool. The hotel restaurant is amazing!!
B
Have stayed here many times. Very nice hotel. We appreciate the friendliness of the staff and their willingness to always make sure that we have everything we need to help us in any way they can.
carlos
They change yoour reservation
They did change our room, we asked for a two beds room, and they changed it for one bed only.
Verified traveler
Good place to stay friendly staff
Verified traveler
Nice hotel near to down town
I liked all clean and my family enjoyed tomuch special thw swiming pool
Thitisady
LOMA REAL
Great comfortable room and the food was phenomenal. One of the best Sunday brunches I've ever experienced at a hotel. The price was more than affordable and outstanding. I recommend this place over any others in Chiapas!
Robert
Wished things could have gone differently
Well, I had a nightmare of a time with Loma Real. I had booked my room, and then had a last second change in my business itinerary where everything was pushed back a day. I had very poor internet at the time, and limited VOIP phone (no cell or landline). I contacted the hotel five times, and never once got a person who could speak English enough to help me. I ended up eating the cost of one night and canceled the other. I was and am very, very disappointed as I was looking forward to using Loma Real as a nice break from the business trip and ended up at the Holiday Inn Express instead, where they could understand what I needed. And yes, I do get that this was in Mexico... I am just saying that the language barrier cost be a night and them a customer.
Kate
Highly recommended!
Great hotel... Comfy beds, big pool, clean rooms, delicious food, friendly staff, nice views and gardens.
Highly recommended! I've stayed there twice and it's been a great experience.
Highly recommended! I've stayed there twice and it's been a great experience.
pablo
Good hotel away from the city
The hotel is good nice rooms and bathroom freindly staff and very good breakfast buffet
Verified traveler
Nice hotel to have a very pleasant stay
For leisure or business the hotel is a very good destination. If for business be prepared to have time and patience if you need to do administrative work (printing, scanner, etc.); this will never easy work.
Pablo
Nice hotel outskirts of tapachula
Very comfortabal hotel near but outside Tapachula.
Excelente breakfast buffet.
Very good staff always tryimg to please you.
Keep up the good work.
Excelente breakfast buffet.
Very good staff always tryimg to please you.
Keep up the good work.
Jeff
Nice Place To Stay
There weren't a lot of extra amenities here, but the room was comfortable and we had a restful, quite night. It's off the beaten path a bit, so there wasn't a lot to do near the hotel.
Verified traveler
Everything was great. This was my second stay here.
OB Guatemala
Great experiencia, The hotel is very confortable, The rooms are great! the view from The restaurant is awesome. The staff is friendly
Verified traveler
Good value.
Staff was very friendly. Restaurant food was excellent. Some parts of the hotel are a bit run-down, but other areas look refurbished.
Pablo
Good Hotel
necesito place to sta y Good rooms everything World necesito staff
Verified traveler
Theodore Best in Tapachula
Very Good staff excelente breakfast buffet
necesito viernes ofrece the city
necesito viernes ofrece the city
Yecenia (Andrea)
above average
Pretty good hotel decent pool very good breakfast buffet but we did get double charged for our first night
Ronney J
Great Hotel
Nice hotel! Great deal for the price.
Fernando
El aire acondicionado no funcionaba bien. Lo tuvieron que arreglar dos veces en el mismo dia
Juan Francisco
Bien
ALFREDO
muy buen servicio todo excelente, solo faltaria que el lenu fuera mas extenso
Agustin
El check in una pesadilla, solo una persona en el mostrador, lentísimo y poco capacitado, 30 minutos tardamos esperando, pongan otra persona !
REYNA
Servicio y atención excelente
JOEL ROBERTO
Buen lugar y excelente comida
Eduardo
Muy bueno para ir en familia, el desayuno es excelente mucha variedad y sabores muy buenos, fui un domingo desconozco si todos los dias es igual el desayuno.
Beverly
Buena experiencia
Carlos Miguel
Si todo muy bueno
Brenda
Muy buen hotel, nos dieron. El bufet incluido en el precio de la habitación. Buen ambiente
HUGO
ESTÁ BIEN UBICADO EXCELENTE LUGAR MUY BUEN HOTEL LO ÚNICO QUE TIENEN QUE HACER ES DARLE MANTENIMIENTO UN POQUITO MÁS A LOS CLIMAS O CAMBIARLOS POR NUEVOS YA QUE HAY EN ALGUNOS QUE YA ESTÁN UN POQUITO FUERA DE DEL AÑO DE AHÍ TODO LO DEMÁS ES EXCELENTE ME GUSTARÍA QUE CAMBIARAN LOS CLIMAS POR PONER UNOS NUEVOS EL BUFFET ES EXCELENTE LA ATENCIÓN DEL PERSONAL DE LA RECEPCIÓN HASTA EL GUARDIA DE SEGURIDAD TODO EL PERSONAL ESTÁ EXCELENTE EL GIMNASIO DEBERÍAN DE PONERLE UN POQUITO DE ATENCIÓN PARA QUE DEJEN EL CONTROL DEL CLIMA AHÍ O DEJEN UNA PERSONA ENCARGADA PARA ENCENDER Y APAGAR EL CLIMA CADA VEZ QUE SE USA EL GIMNASIO DE AHÍ TODO LO MÁS ESTÁ EXCELENTE
HUGO
ACTIVIDADES QUE REALIZAN LOS MENORES POR PARTE DE LOS PADRES QUE SERÍA NADAR EN ALBERCA Y SI TIENES RAQUETA DE TENIS PUEDES JUGAR TENIS ACTIVIDADES POR PARTE DEL PERSONAL NO VI QUE REALIZARON
Vinicio
Todo muy bien
DULCE
La habitacion muy limpia y el personal en todo momento fue amable y resolvieron mis dudas
El servicio en restaurante completo y variado.
El servicio en restaurante completo y variado.
jose
Todo bien
luis
Nice
Mirna Rocio
Buena atención con amabilidad
EMILIO
El hotel con sus mas de 55 años sigue muy organico, muy funcional y muyyyy recomendable por siempee
Julio Cesar
La comodidad del lugar
Carlos Darwin
Muy bonito hotel
Maria Ibbeth
Si
flow
Excelente
flow
Muy bonita la instalacion
Location & surroundings
Loma Real
Carretera Costera 200 KM 244, Tapachula, Mexico
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Loma Real
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