AI
All Inclusive
Meals and selected drinks/services may be included.
Show prices in
Choose a currency for your trip.
Popular currencies
More currencies
More crypto
No currencies found. Try a name or currency code.
Find your next stay
One Tapachula
Chiapas · Mexico
9A. Avenida Sur Prolongación N382 Colonia. TeofiloView location
9.2/10Excellent526 Reviews
Cleanliness9.4/10 9.4
Service9.2/10 9.2
Comfort8.8/10 8.8
Condition9.2/10 9.2
Neighborhood9.0/10 9.0
Amenities9.0/10 9.0
See all ratings- Sustainability certification
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About One Tapachula
All guests staying at this property may take advantage of the Wi-Fi connection on public areas at One Tapachula. One Tapachula provides 24-hour reception. All guests staying at this property are welcomed at the environmentally-friendly property.
Show less
With a stay at One Tapachula in Tapachula, you'll be a 2-minute walk from Plaza Galerias and 13 minutes by foot from Plaza Paseo Las Hortensias. This hotel is 1.6 mi (2.5 km) from Centro Comercial AlaÏa Tapachula and 2.1 mi (3.3 km) from Plaza Cristal Shopping Center.
Stay in one of 126 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
11:00 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Green Key (Foundation for Environmental Education)
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Important information
-
You need to know
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
-
Minimal age
18
-
Spoken Language
English
Spanish
Nearby attractions
Plaza Galerias
0.2 km / 0.1 mi
Plaza Paseo Las Hortensias
1.1 km / 0.7 mi
Casino Vegas Tapachula
2.1 km / 1.3 mi
Centro Comercial AlaÏa Tapachula
2.2 km / 1.4 mi
Izapa Ruins
2.8 km / 1.7 mi
Plaza Cristal Shopping Center
3.1 km / 1.9 mi
Bicentennial Park
4.4 km / 2.7 mi
Miguel Hidalgo Central Park
5.2 km / 3.2 mi
Archaeological Museum of Soconusco
5.6 km / 3.5 mi
Izapa Archeological Zone
14.3 km / 8.9 mi
Chiapas Port
27 km / 16.8 mi
Malacatan Castle
29.9 km / 18.6 mi
Volcán Tacaná Biosphere Reserve
35.1 km / 21.8 mi
La Encrucijada Biosphere Reserve
39.2 km / 24.3 mi
Casa Grande
39.6 km / 24.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Lift access
- Luggage room
- Clothes dryer
- Green Key (FEE)
- Breakfast
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Room SUPERIOR QUEEN BEDRoom • SUPERIOR QUEEN BED • 1 BedroomROO.QN-SU
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOne Tapachula
Room SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.QN-SU
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIORTWN.SU-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOne Tapachula
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOne Tapachula
DOUBLE SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIOR • 1 BedroomTWN.SU
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 4 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOne Tapachula
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 4 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about One Tapachula
100
reviews shown
Luis
Always amazing !!
Tyler
An overall great experience! We only had a little bit of confusion with the AC, but we figured it out with the amazing workers there!
Marvin
Todo bien
Carlos
Excellent place to stay in tapachula
Bruce
Excelente lugar para ir a descansar en tu visita a tapachula desayuno excelente los lugares para ir de compras quedan muy cerca
Alma
Amazing experience and great staff
MARVIN
falta la maquina de hielo unicamente
Jorge
Todo muy bien
FRANCISCO
El aire acondicionado funcionaba muy bien
Andres
Tienen un sensor en la habitación de movimiento que controla a luz de la habitación y cuando me estaba bañando se apagó la luz y agua por falta de movimiento
Olga
Great stay overall! The room was clean and comfortable, staff were friendly and helpful, and the location was perfect. Would definitely stay here again.
Wagner
Na
Gregory
great all around property
Luis Enrique
Exellent staff very profesional !
Luis Enrique
Exellent staff very profesional !
Luis
The place looks brand new. The room was cleaned and bed was comfortable
Juan Carlos
Buen lugar si vas por trabajo, desayuno incluido de calidad. Habitaciones chicas pero confortables.
Michael
Great stay, comfortable room and wonderful staff.
Pat
Lovely
YILIAN
I loved this property
Josue
Lugar seguro y serca de todo
Javier
JAVIER, Guatemala
Parking and breakfast are verygood. It is good to know it has dinner service.
Luz
Pretty good price for a really comfort and clean space to rest.
Veronica
Definitely would recommend!! I was looking for a safe and clean hotel and found One Tapachula. If you’re unsure of where to stay this is your option!! :)
Jackalia
I like everything and the lady that work at the front desk was very kind and helpful
Elizabeth
I never check in. The hotel dont have an elevator, no AC
Gabriela
Small place pricy for the quality overall
Ezequiel
Tank’s
flor
I don't like the breakfast
Carlos
Property is excellent,good customer Service
Olga
I’ve stayed at this property several times & I don’t have anything to complain about. I like the 24 hour security in the parking lot. The staff is very pleasant and the bed very comfortable.
Santiago Gonzalez
It is a very nice hotel, I will stay there next time.
Malcolm
Nice Hotel; But Dangerous WiFi Requirement
It is a nice hotel with a good buffet breakfast. However, to sign up for Wi-Fi, you must give the hotel access to all of your contacts' information. Not good! Most hotels just have Wi-Fi and a password. Secondly, the bathrooms are tiny, not much they can do about it now; but they are uncomfortably small.
Carlos
It was convenient
CARLOS
Very modern
Very nice and modern, just in front of a shopping center
OLAF
Nice
Leticia
The customer service was amazing, specially one employee in particular Kimberli, she deserves a raise for going above and beyond!! Definitely will be going back
Leticia
Service has made amazing everyone is so polite and helpful. Always ready to help.! we will definitely be staying here again
Malcolm
Good breakfast
Nice clean hotel, with a hot breakfast.
Don
.
hr
Missing a small fridge in rooms cause hot wether
Herbert
A good place to sleep in when on business or just passing by Tapachula. The hotel is new so amenities are in great condition.
Angel
No hay tiendas de conveniencia cercanas
Franklin
Marvelous
Great place to stay really clean and Cousy I have some issues with the AC sensor but over all works for good
Patricio
A lot of people hanging out by lobby area and outside hotel … not good
Tamara
A night at Tapachula One
One night, close to shopping and restaurants, clean. No coffee in room. But was available in lobby 24 hrs. A bit pricey for basic comforts
Adelbert
My room was nice and I liked very much the way the bathrooms are designed
Eric
Juan 3,16
Juan Pablo
Excellent hotel and staff. Definitely will recommend and return
Verified traveler
a los que compramos es expedia, nos tratan con indeferencia, atienden mejor a los que compran su habitacion en el hotel
Sergio R
Buena opción de estadia, faltó confort al dormir
El personal del hotel muy amable, atentos y con disposición de ayudar. Solicite habitación con dos camas dobles, pero las camas tienen la dimensión mas estrecha que hubiera yo conocido anteriormente, confortable para un solo adulto, poco confortable para dormir en pareja.
Verified traveler
Rooms are clean, but small. Breakfast was very unimpressive - I was expecting the true Mexican, which tends to be delicious
Verified traveler
Excelente
david
Tapachula DD, NL
Nice new Hotel, Probably the most economical nice place to stay in town.
Verified traveler
This is a very nice hotel, friendly staff, nice accommodations, and economical. The breakfast is excellent. Have stayed here a number of times as well as other One hotels. Will recommend them.
Nancy
Excelente servicio y muy limpio y su personal super amable
Verified traveler
Excelente ubicación, hotel práctico con excelente limpieza y buen servicio.
Cómodo descanso !
Cómodo descanso !
Edgar
It's a excellent property, safe and cleaning. It's fabulous
Miguel
xc
Great experience! Great service!
Carlos
Great experience, good price for the service and convenient area for shops and eating
Verified traveler
Excellent option, clean and convenient location and very quite, all staff very attentive
Alejandro
Excellent service, Nice Hotel, I recomend You!!!
It's a place to enjoy with family and work, I'm satisfied!!
It's a place to enjoy with family and work, I'm satisfied!!
Rony
Deben mejorar lavado de toallas y ropa de cama. Tenía manchas de suciedad. Por lo demás todo bien!
Raúl Estuardo
Todo bien con la habitación
Juan Manuel
Buena habitación
Llave de lavabo floja y sin presión
Llave de lavabo floja y sin presión
tofi
Muy amable el personal limpia la habitación y estacionamiento
José Maximiliano
m
Guadalupe
Hotel con muy buena ubicación, buen servicios, desayuno incluido, personal muy atento.
Luis
La reservación fue muy sencilla y siempre cuentan con disponibilidad, la ubicación es buena tienes una plaza a unos cuantos metros salir y hacer alguna compra si lo necesitas y por la noche encuentras variedad de lugares para comer y comida de buen sabor, ojo no son restaurantes pero si te quitan el hambre, ademas la zona es segura y puedes salir caminando
Zuray
La comida es muy muy mala estaba
José Francisco
Buen lugar para tu estancia
Omar
Mala atencion en el front desk!
angel ivan
Muy cómodo y limpio
Jesus
No te dan solución a precios en la recepción, no dan solución a dudas
Ronald
Desayuno bien
Samuel
Todo bien con el hotel
Alexander
Lugar limpio, buen precio y ubicación
Aixa
Bien
JAIRO
Excelente
Edgar
.
Edgar
..
Salvador
Estuvo muy agradable
JOSE
Habitación excelente, trato excelente por parte del oersonal
Daniel
Muy buen servicio y atención
Ulises
X
Felix
Excelente
Luis
Habitación bien ordenada
Mauricio
Es un buen hotel, el único detalle es que la mayoría de la ciudad queda un poco retirado, aunque enfrente hay una plaza al solo cruzar la calle, pero mínimo hay que caminar 1 km para ir a un OXXO.
Las instalaciones son muy limpias, el personal 10/10 y el desayuno es variado y muy rico. Una recomendación, si son de ver películas o al menos deciden estar 1 día para descansar, lleven su lap, por qué la TV no deja conectar celulares y no tiene la opciones para poner Youtube. En general le doy 8.5/10 al hotel.
Las instalaciones son muy limpias, el personal 10/10 y el desayuno es variado y muy rico. Una recomendación, si son de ver películas o al menos deciden estar 1 día para descansar, lleven su lap, por qué la TV no deja conectar celulares y no tiene la opciones para poner Youtube. En general le doy 8.5/10 al hotel.
Rodrigo
Excelente servicio del personal, las habitaciones pequeñas, pero muy cómodas y muy cuidada, las instalaciones
Jose David
La atención y el lugar excelente
Sergio
Muy bueno
Ernesto
Tiene un estacionamiento cerrado y amplio, con vigilancia, te puedes quedar seguro
Tania
Habitación limpia. Personal amable. Buena ubicación
Josue mizraim
Buen
Daniel
Demasiado bien
Christian Manuel
Había un olor raro en la habitación cuando me la entregaron, el personal siempre se portó muy amable y nos atendió muy bien.
Roberto
Muy bonito hotel
Antonio
Privacidad
Jose
Todo bien ,
Diego Marconi
Bien
Location & surroundings
One Tapachula
9A. Avenida Sur Prolongación N382 Colonia. Teofilo, Tapachula, Mexico
Hotels Nearby
Compare other stays close to this hotel. Choose travel dates to check availability.
Show 6 more nearby hotels
One Tapachula
69 hotel photos
