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Nishitetsu Hotel Croom Nagoya

Aichi · Japan

3-4-3 Nishiki Naka-kuView location

9.2/10Excellent1,000 Reviews
Cleanliness9.4/109.4
Service9.0/109.0
Comfort9.0/109.0
Condition9.2/109.2
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Nishitetsu Hotel Croom Nagoya

The Nishitetsu Hotel Croom Nagoya, opened in January 2019, is located in Nagoya's city center. It's a one-minute walk from Hisayaodori Station (Meijo and Sakuradori Subway Lines, exits 4) and a seven-minute taxi ride from Nagoya Station.

The hotel offers a delicious breakfast with a variety of choices, free Wi-Fi, and select high-quality amenities. Sakae and Nishiki, with their numerous restaurants, shops, and entertainment options, are within walking distance.

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A stay at Nishitetsu Hotel Croom Nagoya places you in the heart of Nagoya, a short 5-minute walk from Chubu Electric MIRAI TOWER and within 2 minutes by car from Osu Shopping District.

This hotel is 10.7 mi (17.3 km) from LEGOLAND Japan and 1.7 mi (2.7 km) from Nagoya Castle. Make yourself at home in one of the 242 guestrooms featuring refrigerators and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment.

Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and electric kettles. Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Smoking areas

Check-in and check-out

Check-in from 3:00 PM
Check-in until 5:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply Unicode Support true Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • One child 5 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Parking height restrictions apply.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 1800 per person
    • Self parking fee: JPY 2000 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Hisaya-oodori Park 0.3 km / 0.2 mi
Chubu Electric MIRAI TOWER 0.4 km / 0.2 mi
Sunshine Sakae 0.5 km / 0.3 mi
Oasis 21 0.5 km / 0.3 mi
Mitsukoshi 0.7 km / 0.4 mi
Aichi Prefectural Museum of Art 0.9 km / 0.5 mi
Aichi Arts Center 0.9 km / 0.5 mi
Nagoya City Hall 1.1 km / 0.7 mi
Electricity Museum 1.1 km / 0.7 mi
Matsuzakaya Museum 1.2 km / 0.7 mi
Shirakawa Park 1.3 km / 0.8 mi
Nagoya PARCO 1.3 km / 0.8 mi
Osu Shopping District 1.4 km / 0.9 mi
Shikemichi 1.4 km / 0.9 mi
Aichi Prefectural Gymnasium 1.4 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 242
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Laundry service
  • LaunderetteExtra charge
  • Smoke detector
  • Hotel safeExtra charge
Show 8 more facilities & services
  • Lift access
  • Luggage room
  • Towels and bed linenExtra charge
  • Smoking areaExtra charge
  • Hot tubExtra charge
  • MassageExtra charge
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE COMFORTSINGLE • COMFORTSGL.OM

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Nagoya

    SINGLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 15 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable1 photo

    Nishitetsu Hotel Croom Nagoya

    DOUBLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN INNERTWIN • INNERTWN.IN

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Nagoya

    TWIN INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM-1

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Nagoya

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Nagoya

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Nagoya

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin COMFORT SMOKINGDouble or Twin • COMFORT SMOKINGDBT.OM-JK

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Nagoya

    Double or Twin COMFORT SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    COMFORT SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.OM-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SMOKINGDOUBLE • SMOKINGDBL.JK

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Nagoya

    DOUBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Nagoya

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Nagoya

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM-2

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Nagoya

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Nagoya

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE WITH DOUBLE BEDDOUBLE SINGLE USE • WITH DOUBLE BEDDUS.DB

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Nagoya

    DOUBLE SINGLE USE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CAPACITY 1DOUBLE • CAPACITY 1DBL.C1

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Nagoya

    DOUBLE CAPACITY 1

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CAPACITY 1

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.C1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Nagoya

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST-1

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Nagoya

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE COMFORTDOUBLE SINGLE USE • COMFORTDUS.OM

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Nagoya

    DOUBLE SINGLE USE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Nagoya

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Nagoya

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Nagoya

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM-2

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Nagoya

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORT SMOKINGDOUBLE • COMFORT SMOKINGDBL.OM-JK

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Nagoya

    DOUBLE COMFORT SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN COMFORTTWIN • COMFORTTWN.OM-1

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Nagoya

    TWIN COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.OM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWS NON SMOKINGDOUBLE • WITH VIEWS NON SMOKINGDBL.NM-WV

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Nagoya

    DOUBLE WITH VIEWS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE GUEST ROOMSINGLE • GUEST ROOMSGL.GR

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Nagoya

    SINGLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Nagoya

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin COMFORTDouble or Twin • COMFORTDBT.OM

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Nagoya

    Double or Twin COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Nagoya

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN COMFORT SMOKINGTWIN • COMFORT SMOKINGTWN.OM-JK

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Nagoya

    TWIN COMFORT SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    COMFORT SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.OM-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Nishitetsu Hotel Croom Nagoya

9.2
Excellent
1,000 Reviews
Cleanliness
9.4 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
9.2 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
14 Jun 2026
Yan Xin
Great hotel :)
Friends
10/10
Exceptional
21 May 2026
Elise
Chambre juste parfaite avec toutes les commodités
Partner
10/10
Exceptional
18 May 2026
Nidzy
Thank you for everything, great location
8/10
Excellent
20 Apr 2026
Chun Yu
Very nice property located close to hisayaodori station, just within 1 min walk from the station. Close to Sakae commercial district. Clean and tidy. The room was typically small so we struggled a bit opening our baggages. Coin laundry was perfect the end time for each washing machine was shown in the room TV.
Partner
8/10
Excellent
06 Apr 2026
Adrianna
The room was nothing special but the bath house was amazing. So many amenities to use at the bath house.
Partner
10/10
Exceptional
11 Mar 2026
David
Very nice and clean. Easy check in and out by machine. Close to subway. Would definitely stay again the next time I’m in Nagoya.
Partner
10/10
Exceptional
04 Mar 2026
Allen
The room was huge. I appreciated the public bath as well as easy access to both the subway and the nearby park. The staff was also very helpful.
Self
10/10
Exceptional
15 Feb 2026
Sebastian
My son and his wife had an excellent stay while visiting friends in Nagoya! The staff was super nice and professional, the rooms were clean, modern and comfortable. For anyone visiting Nagoya, it is a perfect, convenient spot with plenty of transportation, dining, and shopping options. We will definitely stay here again when in Nagoya!
Friends_and_family Friends
10/10
Exceptional
17 Jan 2026
Jane
The breakfast selection is great, you can get tasty mini Unagi bowl.
Love the onsen with both indoor and outdoor options and also sauna as well.
Leisure Family
10/10
Exceptional
03 Jan 2026
Veronica Anne Margarita
Best location, clean room, great facilities and kind staff :D
Friends_and_family Family
4/10
Poor
30 Dec 2025
D
I reserved two so-called \"double comfort rooms.\" My understanding of \"comfort\" must not be aligned with that of the hotel management. Each room was very small (even by Japanese business hotel standards). Worse was that there was no real window in either room. Each room simply had a frosted pane of glass that was mainly covered by the sink mirror. The sink is in the bedroom, rather than the bathroom. This means that that room is constantly dark unless the lights are turned on. Moreover, the narrow corridors mean that it is unpleasant to stay in the room during the day as it is impossible to escape the sounds of housekeeping.
Friends_and_family Family
8/10
Excellent
30 Dec 2025
CHEUK TUNG
Room clean, very small but still comfy. Bathtub nice. Parking friendly
Leisure Partner
10/10
Exceptional
23 Dec 2025
Keng Guan
Fantastic 4 nights stay at this hotel! Very modern and well located next to subway station and a konbini just next to it. Love the convenience of being able to view the status of the laundry service from the TV service. Highly recommended!
Partner
10/10
Exceptional
22 Nov 2025
Kwok Yip
friendly and helpful staff. clean room. Luggage service is available
Leisure
10/10
Exceptional
22 Nov 2025
Peggy
Room amenities work well for two in a room. Separate shower and sink. Bed is comfortable. Big soaking bath for guests is great experience.
Leisure Partner
10/10
Exceptional
14 Nov 2025
Lansun Stephanie
No
10/10
Exceptional
10 Nov 2025
Maria Rodeliza B.
My no.1 hotel so far that I have been price is doable. The hotel is modern, clean and quite. It maybe compact but really good. My room was the double comfort without tub. I even have a portable pillow massager! Great after onsen or a long day. I love this hotel every detail was well thought. I am like the onsen just in the top floor. The food is good, staff are great and helpful. Beside it is a 7/11 and a train station undergroind that is just 3 stops away from Nagoya Station. Donki, Oasis 21 and some restaurants arw close about 10 mins walk. I walked about 17 mins to Nagoya Castle. I will recommend this hotel and will be back for sure.
Leisure Self
10/10
Exceptional
01 Nov 2025
Gerry
Nice staff helpful clean room
10/10
Exceptional
01 Nov 2025
Lizzie
The room was clean, comfortable and spacious. A great location and friendly staff. Would stay here again!
Partner
8/10
Excellent
20 Oct 2025
Jimmy
Onsen has no towels service, laundry in english not clear enough so didn't use such as washing and drying time. Otherwise, great choice.
10/10
Exceptional
20 Oct 2025
Yi
Clean and good service
Partner
8/10
Excellent
18 Oct 2025
Frank
The location is good. Clean room!
Leisure Friends
10/10
Exceptional
15 Oct 2025
Diarmuid
Another excellent stay at Nishitetsu Nagoya.

Fourth time I've stayed and will continue to do so when I come from Australia.
Leisure Partner
10/10
Exceptional
14 Oct 2025
Kikumi
Very clean hotel. Staff is very helpful.
Friends_and_family Family
10/10
Exceptional
11 Oct 2025
Mandy
Very clean, convenient, and had a great public bath as well. Staff was always available and friendly.
Leisure Family_with_children
10/10
Exceptional
02 Oct 2025
Marcus
We had a great stay at the Croom hotel. Rooms were small but very clean and comfortable. Staff were amazing and the spa in the hotel was fantastic.
The hotel is in a great location - we loved the park area near the hotel (look for the Eiffel Tower style TV tower) where there were great shops and restaurants.
Of note, several reviews mention that the hotel is in a noisy area but there was no noise issues at all during our stay.
10/10
Exceptional
28 Sep 2025
Edward
Popular attraction and good location to everything
10/10
Exceptional
23 Sep 2025
Dallas
Check in is automated. Staff very helpful. Room was a little small. Room was very clean. Overall nice room ,but just a bit small. Would stay again.
Leisure Family
4/10
Poor
22 Sep 2025
Misuzu
The parking was full. I had to park t another parking which was not easy to access.
10/10
Exceptional
17 Sep 2025
Scott
Enjoyed our stay in Nagoya. The hotel was in a good location close to a major subway stop and allowed us to explore the area easily. The staff was friendly but English is limited so knowing some Japanese helped!
10/10
Exceptional
24 Aug 2025
Dmitrii
Very comfortable—no complaints.
Leisure Family
10/10
Exceptional
11 Aug 2025
Yang
Excellent!!
Leisure Partner
6/10
Pleasant
28 Jul 2025
Kent
Yeah we had bugs in the room. Liked the place, good location, nice hotel,the bugs were a turn-off. Otherwise a good location,
8/10
Excellent
03 Jun 2025
Ying
Nice location, easy transportation and next to a very lively area, tons of dining/shopping options. Room is tiny. Plenty of washer/dryer in the laundry room. The building is right by the street, but we didn’t hear any noise at night. Smart TV in the room is a nice touch, we were able to watch Harry Potter on Netflix, which is not available in the U.S.
Leisure Family
8/10
Excellent
26 May 2025
Kwokshu
very convenient location.
Leisure Partner
8/10
Excellent
26 May 2025
Jack
Room size small
10/10
Exceptional
25 May 2025
Verified traveler

Best stay in Nagoya

This is an amazing hotel.
Really impressed with the hotel condition and service.
I put do not disturb for the whole stay but the hotel hang the fresh towel and water bottles everyday in front of the door.. this is a very nice gesture.
The area is quiet but very convenient, near to Sakae shopping district with walkable around 8’ walk.
Just beside the hotel there’s 7eleven too.
I will be back to this hotel for sure.
Friends_and_family Friends
10/10
Exceptional
21 May 2025
Lucia
Nagoya is not a touristic city and the staff has no information about restaurants, a map with interesting places to go.
I suggest also to have the address in Japanese characters for the taxi.
Leisure Partner
10/10
Exceptional
26 Apr 2025
Paul
We liked the friendly staff and the clean hotel and rooms. The breakfast buffet offered a good selection of Japanese and Western food. The location is close by the subway and a popular restaurant/shopping district.

This was my first time using a public bath, and I found the experience relaxing. The hotel offers 1 large hot water pool indoors and 2 smaller pools outside. The locker room area offers free water and other amenities to make the experience comfortable.
Leisure Partner
10/10
Exceptional
14 Apr 2025
Damien Kin Yip
Amazing location with very friendly and helpful staff.
Leisure
10/10
Exceptional
05 Mar 2025
Kheira
Very clean and friendly. Very central.
Leisure Self
10/10
Exceptional
02 Mar 2025
Vanessa
Alles in allem eine super Unterkunft, sehr nette und aufmerksame Angestellte, sauberes Zimmer und gute Ausstattung
Leisure Partner
6/10
Pleasant
11 Feb 2025
Tanmay
Location was convenient, thats it. The bathroom was dirty n there were hairs in bathrub. Average hotel for average price.
Leisure Family_with_children
10/10
Exceptional
26 Jan 2025
Baluyut Marie
Quiet area but strategically located. Easy to get around and nearest train station is just 2minutes away. Highly recommended and i would definitely stay in this hotel again when in Nagoya
Leisure Family
10/10
Exceptional
21 Nov 2024
Verified traveler

Great Hotel

I usually don't review hotels but Nishitetsu Hotel Croom exceeded my expectations. The property is located conventiently next to Hisayaodori station, with the station entrance on the corner of the block. Front desk staff speak english, making check in easy. I booked a double room non smoking with rainhead shower. The room itself is very spacious by Japan standards, with a great open layout that can easily accomodate 2 people. The toilet and shower are in seperate rooms which I prefer. The power sockets have enough space to fit a travel adaper plug (unlike other hotels I've stayed at) and most of the room lights are controllable via the panel next to the bed. The tv offers on demand (paid) movies, facility information (Laundry status etc), and area information. On arrival, there were bottles of water in the room which I appreciate. The hotel has a public bath which is nice but I didn't end up using. There is a 7 Eleven also conventietly located next door. My only critiques are the floor being a little stained (but otherwise the room was very clean), not much space in front of the toilet, the washing machines frequently being unavailable due to use by other customers (wash/dry cycle takes 2 hours, 4 machines for both genders, 2 for exclusively for female), and the bed side table and bin being a little small. Check out is easy with a self serve machine. I will definitely be staying here again next time I am in Nagoya. Thanks.
Self
10/10
Exceptional
12 Nov 2024
Su
Convenient.
Leisure Friends
10/10
Exceptional
26 Oct 2024
Hiroshi
I have never disappointed Nishitetsu hotels
Leisure Family
10/10
Exceptional
19 Oct 2024
Otto
The hotel staff was very nice. They had good recommendations for food but ended up going with a burger joint nearby. Hotel was clean and the room was good for our trip to Ghibli park.
Leisure Family
10/10
Exceptional
04 Oct 2024
Cathrina
Hotel - clean and comfortable. Near a train station.
Breakfast- not so many protein options
Self
10/10
Exceptional
29 Aug 2024
Diarmuid
Third time I've stayed there.

Always come back here for my holidays from Australia.

Beautiful bath. Highlight
Leisure Self
10/10
Exceptional
24 Aug 2024
Yan-Kai
Clean and cozy, incredibly comfortable and easy.
Business_and_leisure Self
8/10
Excellent
11 Aug 2024
Norihiko
Convenient location, clean but slightly narrow room.
Friends_and_family Family
2/10
Poor
11 Jun 2024
Anthony
It’s inexpensive 3-star, but had good reviews, so we chose it for Nagoya after Tokyo. But it was the worst experience in 30 yrs of staying at more than 100 hotels ww. The front desk was not that helpful or friendly. The rooms were the smallest ever with no room for even one luggage. But it was the inflexibility and attitude of the staff! To make a long story short (because there were a few issues before this already), we found the comforter in our friend’s room to be stained with urine on the inside!! Totally incredible they could miss this when making up room for new guests!! She could smell something the first night, but was really tired and thought it was the toilet. But after coming back from touring the next day, smelled it again and looking more closely, discovered it was the comforter!!! What’s more, other than offering to change the room, basically there was no apologies nor offer of compensation of any kind… And to further illustrate their bad attitude, we didn’t include breakfast with our room, but decided to have breakfast. Unlike other hotels where they will just take your name/room # and charge you at checkout, this place required you to go buy vouchers first. Anyway, after the incident with the comforter, the last thing we wanted was to eat here. So the next day at checkout, I asked if they can at least refund our vouchers. But even after our horrible incident, all they can say was sorry, vouchers nonrefundable! That’s how this hotel treat it’s customers!!
8/10
Excellent
05 Jun 2024
Wai NIng S
Room is small
Friends_and_family Family
10/10
Exceptional
05 Jun 2024
Karly
Great location for Nagoya. Nice room. So close to Nagoya Tower, Central Park and Nagoya Castle. Clean and comfy. Would recommend.
Leisure Partner
8/10
Excellent
03 Jun 2024
Brandy
The room was small, but clean. Great for a short stay. Walking distance to Nagoya Castle.
Leisure Partner
10/10
Exceptional
14 May 2024
Keith
This is one of my favorite hotels because of the location and a trains nearby. You're so close to the underground city, many temples and museums. I will always stay at this hotel every time I'm in Nagoya. Especially with the laundry, bath house on the top floor and a pretty good breakfast buffet.
Leisure Friends
8/10
Excellent
12 May 2024
Cheung
The hotel is great and cozy, but I unfortunately lost my glasses at the public hot bath on April 30. I hope the staff can find them and return them to me for a better stay experience.
8/10
Excellent
27 Apr 2024
chong meng thomas
Location very near to exit 4 of hisaodori central park station on the Sakuraodori sybway line. No escalator, so lugging luggage up stairs not advisible. Hotel is new, staff efficient and polite. Onsen and breadfast is satisfactory. Lots of eateries in central park, 5 mins walk away. Also Don Don Q nearby. Airport bus to Chubu airport less then 10 mins walk. Overall very good stay
Leisure Family
10/10
Exceptional
06 Apr 2024
Kalappu
Very good accommodation if you do not want to be in the central Nagoya. Very convenient to take trains to central Nagoya only 3-4 mins walk. Breakfast buffet is decent too.
8/10
Excellent
26 Mar 2024
Pui Sze
close to metro exit
8/10
Excellent
25 Mar 2024
Sue
The shower was great and room facilities was good, including a massage cushion. Had 2 pillows but they weren’t comfortable.
It was facing a Main Street so there was loud traffic noises in the middle of the night and other guests around my room were extremely noisy, running around, knocking and shouting to each other. And there didn’t seem to have any sound proofing. Luckily the other guests quietened around 10pm or I would’ve complained.
Leisure Friends
8/10
Excellent
08 Mar 2024
Jennifer
The hotel is right off a subway exit which makes it really convenient. Rooms are on the smaller side but quite functional. Lobby often smells like cigarettes because the smoking room is there.
Leisure Partner
10/10
Exceptional
03 Mar 2024
Nicole
Amazing stay at the hotel, service was great, room was super clean and well equiped! The subway station is just 2min from the hotel, and couple convenience stores are steps away! I would love to stay here again!
Partner
8/10
Excellent
02 Mar 2024
Nicola

Well appointed

Nice stay overall. Rooms clean and well appointed. Location great, close to subway, tower, and shopping/eating options. Breakfast also very nice. Only negative was an evacuation due to a faulty alarm. It really wasn't handled very well, so unfortunately cannot give 5/5 overall.
Friends_and_family Family
10/10
Exceptional
09 Feb 2024
Christina
Enjoyed the facilities, everything was clean and comfortable.
Leisure Partner
10/10
Exceptional
01 Feb 2024
Rhonel
It is my second time here and so far so good.
Leisure Partner
8/10
Excellent
17 Dec 2023
Pak Yan
The location of the hotel is super convenient. Tourist spots and shopping centres are within walkable distances. The room was clean and staff were nice. However they don't have parking spaces, we have to park at the parking lot they recommended, which took around 10 mins of walking. Also, the room is a bit small, but acceptable with reasonable price.
Partner
10/10
Exceptional
15 Dec 2023
Annie
We enjoyed the hotels breakfast and public bath. It was located in a very convenient area and had lot of dining options in the evening
Leisure Family_with_children
10/10
Exceptional
10 Dec 2023
Russell
Great location near the Metro station and the entertainment quarter . Plenty of bars and cafes to choose from in the area
Leisure Self
8/10
Excellent
08 Dec 2023
Yin Yi
Nice and convenient hotel
Leisure Family
8/10
Excellent
08 Dec 2023
yin ping
Nice and convenient hotel
Leisure Family
8/10
Excellent
08 Dec 2023
Max
It's the only decent hotel in the area. Thank you Nishitetsu Hotel!
Business Self
10/10
Exceptional
06 Dec 2023
Verified traveler
Very convenient location. Subway station is only a few feet away. Breakfast buffet was great. We loved the onsen.
Partner
10/10
Exceptional
16 Nov 2023
Tiffany
Comfy bed, great location and friendly staff
Leisure Self
8/10
Excellent
16 Nov 2023
Ling Fei
Value for money, close to train station, nice staff and good room size
Leisure Friends
10/10
Exceptional
12 Nov 2023
Sahil
Nice clean hotel, very friendly staff. Good location. I liked the onsen. Very happy. Would stay again
10/10
Exceptional
05 Nov 2023
Lai Chu Esther
時尚簡約的設計,房間乾淨衛生,可選擇不同的浴室類型。前台職員英語流利容易溝通。
Leisure Family
10/10
Exceptional
05 Nov 2023
Cody
Convenient hotel close to everything. A public bath is a plus.
Leisure Partner
8/10
Excellent
03 Nov 2023
Elke
Overall is nice but breakfast should provide more options of food.
Leisure Family
10/10
Exceptional
31 Oct 2023
Pamela Kai Tee
Located at a strategic location. Walking distance to quite a few main streets and attraction. Less than 5 minutes walking distance to train station.
Leisure Self
10/10
Exceptional
30 Oct 2023
Keith
Will definitely stay here again, great property and great staff and always very helpful. Made my trip and better by telling me about certain areas I need to check out
Leisure Self
10/10
Exceptional
23 Oct 2023
Simon
We enjoy staying at Croom Hotel while we were in Nagoya. Perfect location for us since it’s close to metro station and restaurant area. Hotel room is comfortable, filled with amenities. Staffs are friendly and helpful.
Leisure Partner
10/10
Exceptional
19 Oct 2023
Paul
Very well appointed hotel with friendly staff and lovely breakfast.
Leisure Partner
10/10
Exceptional
16 Oct 2023
chong meng thomas
Very nice hotel, good room n service. However location , a little far from could be closer nagoya station
Leisure
10/10
Exceptional
15 Oct 2023
Michael
Nice breakfast and the front desk seemed to be well-staffed. They anticipated all our needs.
Leisure Partner
10/10
Exceptional
07 Oct 2023
hsiang lin franklin
Value for money, good location good value and good facilities
Leisure
10/10
Exceptional
01 Oct 2023
Eng Cher Samantha
First of all, when I stepped into the lobby I was greeted by friendly staff. Then, when I saw my room I’m pleasantly surprised! It is well design and felt cozy. The bed is comfortable and I really like the massage pillow. The onsen on the 14th floor is amazing too! There’s an indoor and outdoor onsen. The place is well maintained and tidy with a modern design. House keeping also provide clean towel even when I didn’t request.
The breakfast got a good selection and the staff are very friendly! I will definitely recommend this hotel. And stay here again when I visit Nagoya!
Leisure Self
10/10
Exceptional
25 Sep 2023
Robert
congrats!
Business_and_leisure Self
8/10
Excellent
16 Sep 2023
Shiu Fung Claudia
Good location.
Leisure Friends
10/10
Exceptional
13 Sep 2023
Htet Wai
Excellent
10/10
Exceptional
05 Sep 2023
Michelle
Very clean and efficient!
Leisure Friends
10/10
Exceptional
01 Sep 2023
Yohji
Very good bang for buck. Very spacious room by Japanese standards.
Leisure Partner
10/10
Exceptional
16 Aug 2023
Rose
Good service
Leisure Family
10/10
Exceptional
06 Aug 2023
Shannon
Very nice front desk staff. Rooms are a bit small which was expected but worked well for two people. Close to subway, Sakae, Nagoya Castle and many places for food and drink nearby. Hotel was quiet and room temperature was great considering the heat wave we were in. Would stay there again.
Leisure Family
10/10
Exceptional
23 Jul 2023
Alexandra
Decent sized room with the sink outside bathroom, which was convenient with 2 people and the bathroom has a lot of space. Conveniently in between main station and Nagoya castle/Dolphin Arena. Quiet in the room and the AC worked well during the height of the summer.
Leisure Partner
8/10
Excellent
15 Jul 2023
Louise
Great location: very close to the subway and walking distance to Nagoya Castle (and the sumo - which was the primary reason we visited Nagoya) - despite the heat!!
Really lovely staff, great room (as usual, very small by Western standards).
The public bath is great (although - as ever Gaijin seem to clear the room - not a hotel problem)
A lovely breakfast choice.
Great staff experience.
10/10
Exceptional
14 Jul 2023
Li
This hotel is convenient located by subway station, only 50 meters away, so many restaurants close by. Also walking distance to downtown Sakae, Nagoya tower, 2 stop away to Osu.
Hotel is super clean and spacious room, very nice and spacious washroom, onsen is awesome on the top floor, with outdoor open space and beautiful landscape, comparable to other Ibsen resort.
Hotel is very new, modem and clean, definitely my recommendation for Nagoya stay.
Leisure Family
10/10
Exceptional
30 Jun 2023
Zed
Amazing hotel room at a great price. Staff are lovely and take care of you.

Keep in mind, if you're visiting from Tokyo and have a \"Welcome Suica\", this will not work on the local lines in Nagoya, so either get a standard Suica, or a new one at Nagoya station to get to the hotel.

It's only about a 3 minute walk to the station from the hotel.

Room was clean, good toilet, shower and the bed was super comfy above all. Also huge compared to Tokyo standards.

Highly recommend it here.
10/10
Exceptional
28 Jun 2023
Michiko Watanabe
雨の日に傘を貸してくれてありがとうございました。
朝食は担当の方達が一生懸命働いておられ
笑顔と心遣いが素晴らしかったです。
Leisure Family

Location & surroundings

Nishitetsu Hotel Croom Nagoya
3-4-3 Nishiki Naka-ku, Nagoya, Japan

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Nishitetsu Hotel Croom Nagoya

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