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Trusty Nagoya

Aichi · Japan

Nishiki,Naka-ku, Nagoya, Aichi Prefecture, 2-11-32View location

9.0/10Excellent1,000 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.0/109.0
Condition8.8/108.8
Neighborhood8.8/108.8
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Trusty Nagoya

Located in Nagoya Station / Downtown, Hotel Trusty Nagoya is a perfect starting point from which to explore Nagoya. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers.

All the necessary facilities, including free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage, car park, are at hand. Guestrooms are fitted with all the amenities you need for a good night's sleep.

In some of the rooms, guests can find internet access – wireless, non smoking rooms, air conditioning, heating, desk. The hotel offers various recreational opportunities. For reliable service and professional staff, Hotel Trusty Nagoya caters to your needs.

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Hotel Trusty Nagoya Shirakawa is centrally located in Nagoya, a 4-minute walk from Nagoya City Science Museum and 8 minutes by foot from Osu Shopping District. This hotel is 1.2 mi (2 km) from Oasis 21 and 2 mi (3.3 km) from Nagoya Castle.

Make yourself at home in one of the 105 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

Conveniences include phones, as well as desks and electric kettles. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Smoking areas

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply Unicode Support true LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Parking height restrictions apply.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Breakfast is not included in the breakfast rates for children 0-12 years old. Breakfast for children is available by advance reservation only. Guests must be at least age 20 to stay in a smoking room.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Self parking fee: JPY 1500 per night
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Electricity Museum 0.3 km / 0.2 mi
Shirakawa Park 0.3 km / 0.2 mi
Nagoya City Science Museum 0.3 km / 0.2 mi
Nagoya City Art Museum 0.4 km / 0.3 mi
Ecopal Nagoya 0.6 km / 0.4 mi
Osu Shopping District 0.6 km / 0.4 mi
Sunshine Sakae 0.8 km / 0.5 mi
Mitsukoshi 0.8 km / 0.5 mi
Nagoya PARCO 0.9 km / 0.6 mi
Matsuzakaya Museum 0.9 km / 0.6 mi
Osu Kannon Temple 1.2 km / 0.7 mi
Oasis 21 1.3 km / 0.8 mi
Chubu Electric MIRAI TOWER 1.3 km / 0.8 mi
Aichi Prefectural Museum of Art 1.4 km / 0.8 mi
Aichi Arts Center 1.4 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 245
  • hotel
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Trusty Nagoya

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SEMIDOUBLESINGLE • SEMIDOUBLESGL.SD

    Photos are not available for this room type.

    Trusty Nagoya

    SINGLE SEMIDOUBLE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SEMIDOUBLE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE TWO BEDSQUADRUPLE • DELUXE TWO BEDSQUA.2B-DX

    Photos are not available for this room type.

    Trusty Nagoya

    QUADRUPLE DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Trusty Nagoya

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Trusty Nagoya

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Trusty Nagoya

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Trusty Nagoya

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Trusty Nagoya

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Trusty Nagoya

9.0
Excellent
1,000 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
8.8 /10
Neighborhood
8.8 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
25 May 2026
Samantha
friendly staff, clean hotel, and a great atmosphere! close to a lot of nice shops and restaurants. i ❤️ nagoya
Family
10/10
Exceptional
17 May 2026
Akiko
大人2人と小学生1人でツインルームに泊まりましたが、ベッドも部屋も充分な広さでした。
Friends_and_family Family
10/10
Exceptional
16 May 2026
Lisa
Nice large rooms and very friendly staff. Walkable area with a station not too far away.
Friends_and_family Friends
4/10
Poor
16 May 2026
Chin Huat
reception staff poorly trained. Gave me wrong room keys and i had to go up and down
Friends_and_family Friends
10/10
Exceptional
14 Apr 2026
Robert
The hotel has a very good location near one of the larger tourist spots and within reasonable walking distance to the subway. The rooms are efficient.
Self
10/10
Exceptional
06 Apr 2026
Laura
Clean and spacious room. Very generous breakfast provided. The staff was friendly and promptly addressed our request for an extra blanket and coffee pods. Close to public transit. Would stay here again.
Family_with_children
6/10
Pleasant
28 Mar 2026
Sandra
This hotel is a bit rough around the edges. I have allergies and they were not able to provide an allergy free room to a reasonable standard. The hypoallergenic pillows were limited and had to be reserved in advance and were hard as a rock. They said the room was smoke free but you could smell smoke in the headboard and curtains. The carpet was nasty. My allergies flared up and I had an asthma attack. The bathroom was a tiny elevated cubicle. Functional but tiny. The staff were kind and helpful. There was a drying line in the bathtub. They did not allow for early check in without a fee, even though they said the room was ready. But they kindly allowed me to leave my luggage and brought my luggage to my room. There was no lobby to speak of, no coffee maker in the room or free coffee at the front desk. There’s no gym or workout room. Minimal amenities. The elevator doesn’t go to the ground floor. Instead you had to request that they reverse the escalator. It was functional but I would never stay there again.
Self
8/10
Excellent
23 Mar 2026
kazutoshi
部屋も綺麗で、受付も対応が良かった
Friends_and_family Friends
10/10
Exceptional
22 Mar 2026
Chi Kin
Excellent Hotel for transiting or for visiting the city. Conveniently located close to main shopping precincts and famous sites. The rooms was quite spacious with all the general room amenities available. The only comment is the room is abit dark even with all the lights on but that could be personal preference. They have great staff that’s caring to their customers needs. We left and the escalator was switched on to go up as the lobby is located on the second floor after the escalator but when we left with our luggage rather with me carrying 2 large luggage down the stairs there front desk staff had ran out and helped switched the escalator to go down which was really thoughtful. Thank you Hotel trusty for making our first night in town all the more comfortable. we will be back next time we visit.
Partner
8/10
Excellent
21 Mar 2026
Mun Lyn
The room at Hotel Trusty Nagoya Shirakawa was very spacious for Japanese standards. Definitely a solid stay. I made the mistake of booking smoking room because it was the only deluxe double room left at the time of booking. Super convenient with the subway nearby and a convenience store basically on every corner. Good location for exploring Nagoya, soaking in the city vibes. Close walking distance to the science museum, local restaurants and shops. Would have preferred toiletries amenities such as bath towel, facial wash, liquid cleanser, face cream instead of what was provided. Most hotels have them near the lobby area for the convenience of the guests. There a microwave at every floor but there is no general lounge or dining area for guests to use.
Partner
6/10
Pleasant
20 Mar 2026
Kin Ho Kenneth
A convenient option for anyone looking for a short stay. Price is reasonable but dont expect the room to be spacious. The property is relatively suitable for business travelers who wont be staying for a few nights
Family_with_children
8/10
Excellent
17 Mar 2026
Chu Hui
Clean room.
10/10
Exceptional
12 Mar 2026
Melvin
Great staff and service, clean facilities.
10/10
Exceptional
02 Mar 2026
Truc
Great stay! Peaceful and clean.
Friends_and_family Family
8/10
Excellent
22 Feb 2026
Charlie
The room small and dated. The location is not quite accessible.
10/10
Exceptional
11 Jan 2026
Lysa
Clean room. Friendly staff, quiet building
Leisure Family_with_children
10/10
Exceptional
11 Jan 2026
AHREUM
-호텔 위치: 후시미역과 가깝고 주점 많은 거리와는 떨어져 있어서 안심, 쾌적합니다. 사카에역에서도 걸어다닐 수 있고 파르코 백화점 근처 야바초역 넘어서까지도 도보 가능해서 좋았어요! 도보를 좋아해서 선택한 호텔이었는데 일본 대중교통요금이 비싸서 지하철 1정거장도 210엔, 버스도 210엔이라 도보로 많이 다닐 분들이라면 추천합니다.
-서비스
8/10
Excellent
30 Dec 2025
CHEUK TUNG
Big room, a bit dark, other nice
Leisure Partner
10/10
Exceptional
28 Dec 2025
Mao Chen
Staff service was very good
Leisure Partner
10/10
Exceptional
18 Dec 2025
Irene
Very nice hotel
10/10
Exceptional
14 Dec 2025
KUM KEE
후시미역 도보 5~6분 정도로 나고야역에 전철로 가기 편하고 사카에가 도보 10분, 오스는 도보 15분 정도라 도심을 두루두루 다니기 좋았어요.
에코 플랜도 침구 정도만 안 바뀌고 쓰레기나 잠옷 욕실은 깔끔하게 유지되어서 3박 하기에 충분했고, 무엇보다 프론트 직원분들이 모두 친절하셨습니다. 체크아웃 하는 날 에스컬레이터 수리가 있었는데 직원분들이 양해 구하시고 짐 내리는데 도움이 필요하면 알려달라고 여러번 확인하러 오시기도 했고, 키 맡길 때나 짐 보관할 때도 친절하게 응대해주셔서 기분 좋게 지냈습니다.
Friends_and_family Friends
10/10
Exceptional
12 Dec 2025
Winnie
Excellent hotel! Services, location, clean room 5 stars! Definitely will come back again when I visit Nagoya again!
Family
10/10
Exceptional
03 Dec 2025
Joshua
Large room. Very clean. Wonderful staff.
Business_and_leisure Partner
8/10
Excellent
03 Dec 2025
CHI
Staff were super helpful
10/10
Exceptional
03 Dec 2025
Midori
We have enjoyed quiets nights in this hotel for 3 nights. once we find our ways, it was dead convenient to walk to Sakae. It was clean and staff were friendly and efficient.
Leisure Partner
8/10
Excellent
04 Nov 2025
Michael
Excellent service!
Friends_and_family Family
8/10
Excellent
04 Nov 2025
Mark
Bento box was good, staff was helpful
Leisure Partner
10/10
Exceptional
04 Nov 2025
Michelle
Clean room nice staff
Friends_and_family Family
10/10
Exceptional
01 Nov 2025
VICTOR
I didn't have breakfast
Self
10/10
Exceptional
27 Oct 2025
Hong
Very clean
Staff friendly
10/10
Exceptional
11 Oct 2025
YUAN
位置離地鐵步行10分鐘以內,房間舒適且空間算是寬敞,接待人員親切有禮且溝通無礙,值得推薦!
Friends_and_family Family
6/10
Pleasant
06 Oct 2025
Chung Keung
Same problem elevator 1st to 2nd floor not available
Family_with_children
6/10
Pleasant
06 Oct 2025
Chung Keung
No elevator from 1st floor to 2nd floor
2/10
Poor
01 Oct 2025
Changhyun
They took away our breakfast coupons
Friends_and_family Family
6/10
Pleasant
30 Sep 2025
Ming hsuan
早餐是提供冷便當,告知不吃蝦但仍不能調整。連兩天都吃炸蝦飯糰,口味也不怎麼樣,我們一家三人都吃一點點就不想吃了。
房間感覺也是舊舊暗暗的。好處就是會提供小孩備品跟12點退房。
Friends_and_family Family
10/10
Exceptional
21 Sep 2025
DASHENG
Very friendly staff, addressed my problem quickly. This hotel is close to several local attractions, if you can walk. Recommend to whom visiting Nagoya.
Family
10/10
Exceptional
27 Aug 2025
Pik Kwan
It was a great stay! We loved it!
Leisure Family_with_children
10/10
Exceptional
25 Aug 2025
Mohammad
okay
10/10
Exceptional
20 Aug 2025
Verified traveler

6nights stay


overall was very good
all staffs were very polite
we enjoyed our stays
Friends_and_family Family
10/10
Exceptional
12 Jul 2025
luis miguel
Gran ubicacion , para poder agarrar transporte, muchos restaurantes alrededor , recomendados
Leisure Family
8/10
Excellent
14 Jun 2025
Niko
Great location near train station. Staff were helpful and friendly. They spoke good English. The room was clean, and facilities were well-maintained.
Leisure Partner
10/10
Exceptional
20 May 2025
Gail
My toom was large and well designed with doors that opened fo
10/10
Exceptional
04 May 2025
Hali

Nice location and room

Room service does SO MUCH cleaning every day, more than enough towels and toiletries to go around. I love how close the hotel is to stations and places of interest. Nice space, I do just wish there were more washing machines. One bad thing is there isn't much to watch on the TV, I wish it had netflix or streaming. Would go again!!! 🍀 ✨
Partner
10/10
Exceptional
16 Apr 2025
Andre
Of all the hotels I stayed at in Japan, Hotel Trusty in Nagoya had an incredibly good value for the price I paid. It was one of the more affordable hotels from my itinerary, but the room itself was quite spacious (especially considering the sizes that many Japanese hotels are), the location was very central as it was only a couple stops away from Nagoya station itself, and I had an abundance of food options all around me.
Leisure Partner
10/10
Exceptional
11 Apr 2025
Gnana
Great hotel and great hospitality by the staff. It is walkable from the nearest station. Clean and neat hotel
Leisure Family_with_children
10/10
Exceptional
03 Apr 2025
Charie
Amazing facilities. We’ve tried 4 different hotels around the same price range in during our trip and this is the best one.
Leisure Family_with_children
10/10
Exceptional
27 Feb 2025
Freya
Outstanding value
Leisure Partner
8/10
Excellent
09 Dec 2024
Verified traveler

만족한 숙박이었음

시설의 청결함과 직원의 친절도 등에서는 매우 만족스러웠습니다. 객실 또한 적당히 넓었으며 시내에 위치해있다는 점도 매우 좋습니다. 그러나 도시락 조식과 실내 조명에서늨 살짝 아쉬웠습니다. 물론 도시락의 맛, 품질은 좋았지만 식당이용이 별개라는 점이 아쉬웠습니다. 실내 조명 또한 조금 어두운 편이었습니다. 그럼에도 불구하고 만족스럽고 편안한 숙박이었음은 자신있게 말할 수 있습니다.
Friends_and_family Family
10/10
Exceptional
25 Nov 2024
WENDY
The hotel was close to transit with lots of restaurants nearby. Staffs were really friendly and were very helpful during our stay, especially when we were having trouble figuring out our luggage transfer forms. They were able to make the process much easier. Rooms were clean and beds were comfortable.
Leisure Friends
10/10
Exceptional
02 Nov 2024
Man Hin
Spacious room and detail-minded room keeping staff
Leisure Family_with_children
10/10
Exceptional
20 Oct 2024
Andrew
The hotel was in a great location but still in a quiet area with many dining options nearby and shopping not too far away
10/10
Exceptional
12 Oct 2024
Verified traveler

Excellent 1-night stay!

Hotel was amazing! They stored our bags when we went to Legoland for the day. Very convenient and staff was fantastic.
Friends_and_family Family
8/10
Excellent
10 Sep 2024
Nicole
Quiet place to stay. Rooms were clean and spacious.
Leisure Family
8/10
Excellent
28 Aug 2024
Verified traveler

Poor Illumination in room

the room is too dark, need to improve illumination system
Friends_and_family Family
10/10
Exceptional
20 Aug 2024
CHUN HUNG
nice hotel , and parking for 24hrs just 1500yen. Close to shopping areas.
Leisure Family_with_children
8/10
Excellent
02 Aug 2024
Wai Yin
There are a few really good ramen restaurants nearby. Check Google Map for details.
Leisure Family
4/10
Poor
25 Jun 2024
Oi Ting Candy
Service and staff attitude as a whole is fine, because we did not have any chance to get in touch with them except at the time we checked in.

But one point being worth mentioning is that the hotel staff would switch the one-way escalator (which is all the way going up) to cater the need of ONE Japanese customer and disregard the need of other hotel users (including us, who were at that time coming back and had to use the escalator to go up to the hotel lobby). It is very interesting and let us experience how “welcoming” the Nagoya people are.
Leisure Family
10/10
Exceptional
20 Jun 2024
Jessie
The staff at the front desk was super helpful and friendly, and they speak good English. The hotel property is rather small, and does not have a proper lobby. The check in desk/reception is located on the 2nd floor. There is an escalator going up to the reception, however they just have stairs for coming down to the ground floor. It would be a big hassle if you need to carry your luggage down when you are departing the hotel. The staff can help you bring the luggage down if they are are available.
The room is clean and reasonably spacious for two people.
Leisure Partner
10/10
Exceptional
13 Jun 2024
Genesius

Large room for Nagoya city

Room (deluxe twin with balcony) is large, so makes it comfortable. Beds are huge. Only problems are no escalator to get down (use stairs), no alerts on whether the 2 washer/dryers are in use (and only 2).
Partner
10/10
Exceptional
13 Jun 2024
Verified traveler
I gave 5 stars for this hotel will definitely stay again. Thank you for the good service.
Friends_and_family Family
10/10
Exceptional
08 Jun 2024
Pililani

Beautiful, comfortable and worth it!

Beautiful hotel! Very spacious and comfortable room. Staff were extremely attentive and helpful. We loved everything about this hotel and would definitely stay here again.
Business Family
8/10
Excellent
15 May 2024
Ka wai

酒店十分鍋心

房間十分整潔, 闊落,寧靜,另外酒店職員十分鍋心,退房時立即替我們調較扶手電梯向下,免致我們拿着行李行一層樓梯,我們下次再來名古屋必會再次訂
Friends_and_family Family
10/10
Exceptional
10 May 2024
Cassandra
The staff at the front could speak English pretty well, but their customer service and helpfulness without seeming like we were stressing them out or bothering them was incredible. We went our luggage ahead of us to Kyoto and the gentleman helped me fill out the form and was very kind. They seemed genuinely nice and like they wanted to help. Not the fake overly niceness of some receptionists. The aircon in the room actually worked and it worked very quickly. The room was clean and large for the price and type of hotel. The linens were clean and soft. The only thing is that it isn't around a lot of shopping, but that's just one stop away on the metro. This was a great hotel to stay at for the price. If you want breakfast though, you have to ask for it when you're making your reservation or contact them 2 days ahead of time. There is a Family Mart literally next door, so that wasn't a problem for us. The only thing I didn't like was that there was no coffee in the room; only roasted tea and matcha.
Leisure Family
10/10
Exceptional
12 Apr 2024
Verified traveler

物有所值的酒店

酒店附近過幾條街有好多食肆
地理位置方便
隔離有便利店
自駕遊的話要保證是小型車,便可以泊在酒店停車場內,價錢合理且方便。
酒店附帶早餐便當很好,雖然每天款式差不多,但味道很好。
總括來說,價廉物美,值得推薦。
Friends_and_family Family
10/10
Exceptional
14 Mar 2024
SOOWHAN
Very exceptional service. Loved the stay, professional staffs, clean and relaxing property, and close to the museum and park.
Business Friends
10/10
Exceptional
12 Mar 2024
Oscar
It was in a really good location.
Business_and_leisure Family_with_children
8/10
Excellent
28 Dec 2023
Manickam
Great experience overall.

Complimentary water wasn't provided only 1 day out of 3 nights stay. Not impressed....
Leisure Family
10/10
Exceptional
15 Dec 2023
Verified traveler

The best non-luxury place to stay in Japan

This hotel had everything we needed for a comfortable night's stay in Nagoya without the cost of a high-end luxury hotel. The room was clean and quiet, and dark, so we could sleep longer. Enough space to open and sort through luggage. Recommended!
Friends_and_family Friends
10/10
Exceptional
07 Dec 2023
Soh Imm
Very friendly and polite staff. Hotel is within walking distance to the train station that connects to everywhere. There is a lot of dining options in the area as well. Hotel is clean and very spacious.
Leisure Partner
10/10
Exceptional
01 Dec 2023
Cheng
Great combination of service, location and price. Would stay here again.
Leisure Family_with_children
10/10
Exceptional
06 Oct 2023
Andrew
Check in easy, staff very friendly. Quiet location, not a far walk from Fushimi station. Convenience stores very close by. Room & hotel very clean. Many restaurants close by. Highly recommend
Leisure Partner
10/10
Exceptional
19 Sep 2023
LIOR
Very nice stuff, a bit far from metro station
Leisure Self
8/10
Excellent
18 Sep 2023
Chui ying
Hotel room a bit small, but you can find everything you need. It would be better to have ventilation in washroom. Hotel is near to metro station, around 7-10 min walk. There are convenient stores near hotel.
Leisure Partner
8/10
Excellent
12 Sep 2023
King Hang
A lot of parking space near by, very quiet, 24 hours convince store next door.
Leisure Family_with_children
8/10
Excellent
28 Jul 2023
Stephen
Feeling confortable and the room is so clear. Staff was quite helpful.
Business_and_leisure Friends
10/10
Exceptional
22 Jul 2023
Verified traveler
前台服務非常好 房間很大很舒適
Friends_and_family Family
10/10
Exceptional
22 Jul 2023
Laura
The staff were very helpful. We checked in early but they took our luggage up to the room when it was ready. The room and hotel were clean. Room was spacious.
Leisure Partner
2/10
Poor
22 Jun 2023
HOI KIT

Really bad experience

The room is terrible
I found a used tooth brush on the mattress
No one off use slippers were provided
It claims there is car park slot but in fact I need to pay the outside parking slot
Overall speaking I strongly recommend travellers not to go there
Friends_and_family Family
10/10
Exceptional
29 Apr 2023
Lauren
Hotel staff are really freindly and accomidating.
Business Self
8/10
Excellent
25 Feb 2023
Jonathan
Checkin and checkout were easy. Room was big (for Japan). Was easy to from Nagoya Station (2 subway stops and 5 minute walk).
Leisure Partner
10/10
Exceptional
11 Sep 2022
Akira
Two beds size were enough space for us. Their location was close to the shopping. We can recommend to our family and friends.
Business_and_leisure Partner
8/10
Excellent
31 Jul 2022
Maya K
The hotel is located near a subway station near Sakae, with a couple of convenient stores nearby. Compact, comfortable, clean, and quiet room. Breakfast bento (I purchased the breakfast option during booking) was to be picked up at the Front Desk each morning. The bento was exactly the same each day. One thing that's surprisingly missing from room amenities: coffee. None available within the hotel, so my morning coffee had to be purchased from a vending machine.
Leisure Partner
10/10
Exceptional
23 Jun 2022
Rachael
Everything was great, service was warm
Leisure
10/10
Exceptional
31 May 2022
Chukwuemeka
If you in Nagoya you most stay at trusty excellence is beautiful
10/10
Exceptional
07 May 2022
Ichiji
It’s very good with this price.
Leisure Self
10/10
Exceptional
21 Apr 2022
Chukwuemeka
Excellence
10/10
Exceptional
19 Apr 2022
Chukwuemeka
All elements of excellence
8/10
Excellent
20 Mar 2022
Alfonso
It’s a very convenient and pleasant hotel in a very centric and enjoyable part of Nagoya.
Leisure Partner
8/10
Excellent
30 Dec 2019
Verified traveler
Good location, near to a really happening part of town. There are many eateries and bars within a 10 minute walking distance.
Leisure Family
8/10
Excellent
20 Oct 2019
Sanlly

Nice hotel

We travelled here as a family. The hotel is in a convenient area close to many eateries, Oasis 21 and museums. Room was clean and spacious. Small niggles - slippers not very comfy and no English tea!
Family
10/10
Exceptional
23 Sep 2019
Verified traveler
The hotel location is perfect. You can walk around for a lot of nice local restaurant and Nagoya's food. It very nearby to convenient store and walk just 5 mins from hotel to subway. The staffs and room also wonderful that very helpful and friendly staffs and room looks new renovated and size is pretty good.
Leisure Family
4/10
Poor
30 Jul 2019
Verified traveler
It was much smaller than advertised and the hallways were not air conditioned. Three choices for breakfast of which only one was a proper breakfast but the same every day. And it cost $16 per day. Water pressure was dismal and the bathroom tiny.
Leisure Family
10/10
Exceptional
18 May 2019
Verified traveler
I've stayed in a fair few business hotels over the years, and this one was roomier, more pleasant and modern than all of them. I thoroughly enjoyed my stay.
Leisure Partner
10/10
Exceptional
15 May 2019
Julie

A stay in Nagoya

Great smallish hotel. Excellent service and very clean comfortable rooms. Adequate breakfast. Great location
Friends
8/10
Excellent
09 May 2019
Verified traveler
The facility was very clean and centrally located.
Leisure Family
10/10
Exceptional
24 Apr 2019
Aung
The best hotel during my Japan trip. I like the room. All are new and modernised furniture.
Business_and_leisure Self
10/10
Exceptional
08 Apr 2019
KerrieG
Friendly, helpful staff. Near 7/11 store, Science Museum.
Very clean comfortable king bed with 2 seats. Good size new room. Staff gave us directions to see Cherry Blossoms lit up in the evening - beautiful sight! Close to train station.
Leisure Family
10/10
Exceptional
08 Mar 2019
Pui Che David
Value for money, the bed is extremely comfortable
Family
10/10
Exceptional
08 Jun 2026
NOBUMASA
非常に費用対効果の高いホテルでしたが、私が宿泊した日が最終営業日で、閉鎖になるとのこと
Self
10/10
Exceptional
03 Jun 2026
ちゃ
とても楽しい旅になりました

Location & surroundings

Trusty Nagoya
Nishiki,Naka-ku, Nagoya, Aichi Prefecture, 2-11-32, Nagoya, Japan

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