Name: Americas Best Value Inn Battle Creek
Address: 4775 Beckley Road, Battle Creek, 49015, US

2/10

Poor

18 Oct 2023

Terri

Staff was very rude. Will never stay at this hotel again

Business Partner

4/10

Poor

28 Aug 2019

Verified traveler

Noel is run down and the furniture was inadequate. There was little or no place to put your belongings. No cheat or dresser. I would not stay there again.

Friends_and_family Family

4/10

Poor

13 Aug 2019

Verified traveler

I stay in motel rooms about a hundred nights a year, almost entirely at my own expense, so I try to keep my cost down to around $50 and am not picky at all. In fact, I have seldom written a negative review of a motel, but I will in this case!

My wife and I visit our son in Battle Creek every summer for a few days. This year we chose America's Best Value because it [allegedly] has a swimming pool and is close to our son's apartment.

I will first list the things I liked about it (it's a short list):
(1) the lighting in the bathroom was very good
(2) the location was very convenient for restaurants, shopping, movies, and (as I've mentioned) our son's residence
So much for the positives.

Now for the negatives:
(1) The swimming pool was under renovation, though it is still pictured on the website
(2) The outside looks quite rundown
(3) The inside of the room was *very* basic, including few surfaces to put things on
(4) No nightstand on one side of the bed
(5) The shallowest motel desk I've ever seen
(6) Poor Wi-fi
(7) Few TV channels and lousy reception
(8) No breakfast
(9) No maid service during our three-day stay!
(10) Many undesirable residents, seemingly long-term, partying and making noise late at night

This place would have been marginally worth staying at for $40 a night (like Rodeway Inn across the road) but at $59 it is a rip-off. We will not stay here again.

Friends_and_family Partner

6/10

Pleasant

22 Jan 2019

Verified traveler

The property was undergoing renovations. I was notified the week before arrival, which was too late to change accomodations. First room had bed bugs. Second room had major issues with bedding. They attempted to change first room with another, bed was disgusting to say the least. Ended up substituting first room with two newly renovated rooms. Finally settled into the newly renovated room, found dirty towel and washrag behind door in bathroom of one of those rooms. Most disturbing weekend ever. Rooms were not cleaned/beds made during stay. Staff was pleasant and he was disgusted when we took him to see rooms he was putting us in.

4/10

Poor

10 Nov 2018

Shawn

Not very happy

First room we checked into was very disgusting and no toilet paper bugs on bathroom floor tub was covered in cigeratte burns, second room he put us in after we complained had a broken uncomfortable bed lights flickering and smoke detector beeping and more cigarette burns on tub and sink and not very clean.

Partner

10/10

Exceptional

16 Oct 2018

Angela

Good location

This hotel was okay . Room was clean and nice tub . Had a Hotub but weren't told at check in so since it was by an employee only sign I assumed it was private . I didn't like the upstairs room and no elavator.hotel was quiet and didn't bother us . The heat needed some instructions. Didn't go to breakfast because it was only waffles

Partner

6/10

Pleasant

03 Oct 2018

Dale

Good deal for the money.

4/10

Poor

23 May 2018

Verified traveler

The room had bed bugs, im actively trying to get a refund.

4/10

Poor

19 Feb 2018

Verified traveler

Poor

The condition of the room was poor. And the towels that were left to be used were gross. They were like sandpaper and all stained up. And there was puke outside the rooms by the walkway. It was huge amounts. Just gross. Not a friendly atmosphere as you check in either.

Family

6/10

Pleasant

16 Dec 2017

Verified traveler

No one was at the front desk. It took them several minutes to show up.

4/10

Poor

14 Dec 2017

Caroline

Close to the highway

Very cold room... heater didn't work
No controller for the tv
Blanket was so thin i would have frozen to death if I didn't have my sleeping bag
Good shower pressure though

4/10

Poor

21 Nov 2017

Verified traveler

Cheap.

You pay cheap, you get cheap. Mildew showers, no cold water. Dirty sinks, everything needs fixed and repainted.. Drug deals outside in the middle of the night, smells like cigarette smoke and pot daily.

2/10

Poor

01 Nov 2017

Verified traveler

America's Worst Value

Uhhhh, wow, this was terrible. In fact I didn't stay here and simply moved up the street without asking for a refund. I would have paid double in order to NOT stay here.

2/10

Poor

29 Sep 2017

Peter

Americas Worst Value Inn?

Ordered a non-smoking room but got a smoking room. They said that Hotels.com had not informed them of the non-smoking request but we do not believe this. We were offered a refund, but that would have left us without a room for the night. Carpet was dirty. Bathtub had cigarette burns and was to filthy to risk a shower. Refrigerator was so loud that we had to turn it off and let our food spoil. Some of the guests appeared to be vagrants.

Partner

2/10

Poor

08 Sep 2017

Verified traveler

CRACK HOUSE

Stay away I wanted to say more but orbitz wont let me \"Drug hotel\"

4/10

Poor

25 Aug 2017

Joan

Did not take our needs into consideration

We requested a 1st floor room as my husband 87 and myself 79 with a bad foot have problems with
stairs. The clerk just didn't seem to care when I told him we needed a room on the 1st floor. I can't
believe that all first floor rooms were full on a Monday. He did not really say they were. It seemed as
though there were a lot of people living there and not just staying there as guests.
The room we stayed in was a non-smoking room, but it smelled smokey. When we checked out and
told the clerk this, he just shrugged his shoulders.

4/10

Poor

22 Jul 2017

Jessie

My stay

The room was small bathroom small just not up to par.

2/10

Poor

03 Jul 2017

Verified traveler

Scary

The hotel was terrible. The bathroom was filthy, there were cigarette Burns on the bedspread. The smell in the room was terrible. We got what we paid for. I wish we had thought to take pictures.

Family

4/10

Poor

11 May 2017

Verified traveler

Cheap Morel

Room was cheap, bed wasn't comfortable, . our room was rate next to highway shoo was loud.... Old tube tv in room,, no phone, water shower didn't work right..

2/10

Poor

30 Apr 2017

Verified traveler

Do not stay. Not even as last resort.

Upon arival I just wanted to shower after a long day of work. No hot water. Let it ran, still no hot water. So instead of a shower, I discovered only the sink had hot water so I filled up a million ice buckets full of sink water and then took a bath in the nasty tub. Black mold around the trim, hairs all over the tub, walls look like they had NEVER been wiped down. They had solid drips of yellow tinted something all over them. Mini fridge was disgusting inside. When we got our room keys, we walked up with all of our luggage just to have neither of them work. So we go all the way back downstairs to get them reactivated. We left to go get food, came back and they were disabled again! Seriously. And no they weren't by any electronics or magnets. At night around 11, the neighbors were yelling and fighting about drugs! And yes it was clear they were saying they walls are paper thin. Kids running up and down the halls and the parents also up yelling and laughing and having a good ol time at 2:30 in the morning. It's a Thursday night. GO TO BED!! Some random person came up beating on our door and I answered and she asked if someone was there (obviously not because she had the wrong room) and said she was just needing her drugs. And just the area in general is not safe and very sketchy. Theres $40 and a sleepless night I'm never getting back. And it's not even like the hotel was full so I'm not sure why they put people in rooms right next to each other instead of spreading them out!

2/10

Poor

01 Apr 2017

Verified traveler

Noticed that several kiids was leaving the hotel for school

2/10

Poor

09 Jan 2017

Stephen

Went to this hotel with my confrontation number, the middle aged man, i think his name was john, was enraged from the start and told me there was no rooms under my name, i got fed up with him yelling and ranting for no reason. It got to the point i had to yell \"settle down\" to him. He then threatened to call the police. Now im a 5 year honerable discharged veteran of the marines and also a registered CPL holder (which I'm glad i didn't have to use this night) they still charged me $44 and i never stayed there. I went across the street to another hotel where the lady was very nice and even mentioned this john guy having anger issues. I would like a full reimbursement of my money, it was not fair to me, nor my partner in the way this man acted above treated us.

Partner

6/10

Pleasant

24 Dec 2016

terry

Exactly waht I wanted

All I wanted was a inexpensive place to stay while on my journey. One of my favorite on the raod restaurants was across the parking lot - Crakerbarrell

Family

2/10

Poor

13 Dec 2016

Verified traveler

Worst hotel ever!!

Nasty, unclean, uncomfortable

4/10

Poor

09 Dec 2016

Matthew

Cheap and sweet for sordid and discreet.

There were only 6 channels viewable on the old style, bulky TV.

Family

2/10

Poor

09 Dec 2016

Damien

Dirty, Disgusting motel room.

Got there and my reservation was cancelled, I called earier in the day and told them I would be there the next day. Got to our room and the door looked like it had been kicked in before. On the inside there were no extra deadbolts, just the lock on the handle.

As soon as we walked in the refrigerator was humming extremely loud and I unplugged it. The microwave above the fridge was disgusting, the outside of it was covered in all kinds of residues.
When it was time to go to sleep the lightswitches did not turn off the lights above the sink. None of them, so I had to untwist the bulbs to turn them off.
Around 11:24 a car right in front of out room started to chirp it's alarm. As if someone was hitting the lock button, just a single chirp. This went on every minute, I timed it. Called the front desk and I could hear them walking around outide, they did nothing. Another half an hour goes by before we decide to go to the front desk and ask for a refund. The worst part wasn't the fact that the person at the front gave me a slight attitude about wanting a refund, he did not even apologize or state anything about the he situation. We went down the street to Red Roof In, which was luxurious compared to this extremely vile location.

2/10

Poor

05 Dec 2016

Verified traveler

Should be cleaner it was dirty and was scared to stay there

6/10

Pleasant

28 Nov 2016

Angela

The heater needs to be fixed it never actually got warm the whole night

Partner

2/10

Poor

13 Oct 2016

Norman

down and dirty

Too many dodgy people/no breakfast/bad internet

2/10

Poor

13 Oct 2016

Deirdre

It was a very bad experience they had bed bug we had to change rooms three time will never go there again

Partner

4/10

Poor

12 Oct 2016

bree

Cleaning needs to be improved

Room was Dusty, shower curtain had mold on it. Sink would barley drain.

2/10

Poor

08 Oct 2016

Verified traveler

Condem it

Have your health inspector check it out a third world facility

2/10

Poor

26 Sep 2016

Verified traveler

It was bad.. I will never stay again. People hang out of their doors smoking pot.. Being very loud all hours of the night.. Front desk clerks all shifts are very rude and unpleasant. I asked for no housekeeping at all and somone went in my room anyway. Just very bad stay all over

Family

2/10

Poor

22 Sep 2016

Penny

Poor Condition/Bad Security

The rate is low for this hotel and there is a reason why!! The property is very old and run down. I didn't have enough hot water for my shower. The towels are old and stained. There were people screaming at each other in the parking lot when i was packing up my car. I did not feel safe. Don't stay here unless you are desperate!!

2/10

Poor

12 Sep 2016

Neener

Don't book here

The room was small and the linens were dirty. I didn't feel safe there. It seemed to be a transient hotel. Stayed long enough to freshen up then went and got a room elsewhere.

2/10

Poor

30 Aug 2016

Verified traveler

Worst hotel ever

This was the worst hotel we have ever see . The room was gross very dirty. Hair in the tub holes in the blanket on the bed .it smelled so bad. We ended up not staying the night.

Partner

2/10

Poor

21 Aug 2016

Verified traveler

horrible

never again

2/10

Poor

06 Aug 2016

Brian

This is a hooke r motel

I would not recommend this place for any reason

2/10

Poor

01 Aug 2016

Richard P.

Terrible

Took me 2 hours to clean room.nothing but a drug den.dont ever go there!

Family

4/10

Poor

18 Jul 2016

Verified traveler

either bad or cheap management

bed sheets really dirty and bathtub is disgusting. if this hotel gets new bed sheets and new bathtubs you would get 5 star rating. oh almost forgot please fix the hot water faucet in room 141 i showered in cold water for 2 days.

4/10

Poor

29 Jun 2016

senior citizen

good location, poorly maintained

facility was austere as expected but poorly maintained not expected Room needed painting, tub needed mold removed

2/10

Poor

19 Jun 2016

linda

Stay away

This hotel room was absolutely gross. We couldn't get the door open to enter until management came to open it. It smelled, the bath was horrendous. Mold Mold Mold. It looked like something the health department should condemn. From a conversation I heard I would wonder if this hotel has rooms that are labeled for hotels.com lower pricing. Another visitor said that they would take the room here because this was better next door. I don't know how anything could be worse than what we had. Blankets had burn holes in them mattress was nasty. The whole room made us feel itchy. Would never stay here again. Guess you get what you pay for.

Family

2/10

Poor

19 Jun 2016

Verified traveler

Worst rooms around

TV didn't work at all, the bathtub felt like you were walking on a water bed, and the hotel was a true \"dive\". You get what you pay for, and I'll never go back there

Family

2/10

Poor

10 May 2016

bobby

America's best value in the hood

Horrible place 2 stay. Volatile in every way....expected to be robbed or vehicle vandalized overnight

Partner

2/10

Poor

19 Mar 2016

Sata

Horrible place!

Surrounded bybdrug dealers in a room with beds falling apart and barely any heat

2/10

Poor

22 Feb 2016

Verified traveler

Poor

Yellow stains on bathroom wall and door.Black mold in tub, long hair in tub and in fridge. Broken lock, loose wall socket! Poor maintence and out dated!!

2/10

Poor

20 Feb 2016

disgusted

Its awful

The room was dirty,toilet was dirty, tv only half worked, no hair dryers as says, staff on Friday was rude! No internet,not even a shower head on shower, have a shimmy under toilet, the breakfast was a complete joke! Wheat bread and stale cereal, had to fix microwave that was dirty,fridge was dirty and i live in a rundown trailer! I've been to better places in a hollar in ky!! Got people bumming every time u walk outside knocking on ur door all hrs, mold in the bathroom absolutely awful worst place ever!!!!!

4/10

Poor

08 Feb 2016

Verified traveler

spend a cpl more $$$$

first the hotel said we canceled our stay then a hour later we get the room and wished it was canceled should have spent a cpl extra $$

2/10

Poor

09 Jan 2016

Terence

Gross and unsafe

Stay away. I'm not a picky woman by any means. we were on our way to Detroit and decided to get a room. We picked it for the price and figured we would probably have to sacrafice something but we didn't know we were putting ourselves in danger. The four didn't lock in the scuzzy hotel. The bed had stains all over it. The shower was slimy, and the toilet seat was filthy. This is a motel where people legit live and have Christmas decorations up. There were random people standing around outside the hotel. Very gross.

Partner

4/10

Poor

04 Dec 2015

Verified traveler

Cheap and Small

The room was very small, could not eat and watch TV at the same time. The bathroom was plenty large but did not have a proper vanity to hold my toiletries while trying to shave and wash up. I did not feel that the cost savings was worth the reduction of the basic necessities.

2/10

Poor

02 Dec 2015

david H.

Needs work

Needs lots of work. Was Motel 6 and sold. I can see why

Family

4/10

Poor

30 Nov 2015

Smokey123456789

Old wore and tired place

The place is old and worn, but for the price the old and worn would be acceptable, but the filthy bathroom was inexcusable...

4/10

Poor

29 Nov 2015

C

A one hour hotel if ever there was one.

On the main shopping strip of Battle Creek. Check in was no problem. The room was at the very rear of the hotel, about 25 feet from eastbound I-94. Upon unpacking, we then noticed the shower/tub. It had not been cleaned, and there was mold at the bottom of the shower curtain. I went to the office for bleach and rags. I was given these, but no apology or offer to clean the bathroom, just to bring it back when I was thru.

2/10

Poor

29 Nov 2015

DINAH

ROOM 126 HAD BED BUGS!!!

The hotel room we stayed in had BED BUGS. ROOM NOT CLEANED AT ALL. HOUSEKEEPING CAME IN AND CHANGED TRASH DID NOT CHANGE THE BED.WHY??NO REASON.

2/10

Poor

26 Nov 2015

Jeff R

SCARY!

Well, the neighborhood was questionable. But the bulletproof glass at the front desk was the deal sealer--along with a shirtless man acting extremely hyper and jittery flashing a few rolls of $20 bills in his hand as he hustled along the upstairs walkway that crosses in front of the windows of the rooms. I'm just happy to still be on planet Earth to write this review.

Family

4/10

Poor

20 Nov 2015

Mo

Close to Casino

Staff was friendly at time of check in but rude when key did not work.

2/10

Poor

04 Nov 2015

Tracey

Horrible dirty hotel

The room was dirty the bathroom had hair on the toilet and there was hair in the tub I went and said something and the man behind the counter gave me cleaning supplies so I could clean it and it was late so I was going to and when I got started it got worse there was urine still on the toilet when I lifted the lid needless to say I went and got my money back and went somewhere else I would sleep in my car or on a bench before I ever would stay there or recommend it to anyone

2/10

Poor

16 Oct 2015

Verified traveler

The room smelled like smoke, the pillows were flat and uncomfortable. The door was hard to get open.

2/10

Poor

28 Sep 2015

Verified traveler

The bed was slopped horribly, woke up with severe back pain.
No door on bathroom.

4/10

Poor

10 Sep 2015

Verified traveler

I wanted cheap, and I got it.

THE TUB WAS DIRTY AND SPOTTED. The TV was old and the remote didn't work properly.

2/10

Poor

07 Sep 2015

Verified traveler

worst stay out

annoying and a regret

6/10

Pleasant

16 Aug 2015

Jeffrey

bed bug infestation

The two rooms I stayed at was infested with bed bugs. Bed bugs attacked me during the first two nights. I had sixty welts across my entire body. The itching sensation was horrible for 4 days. I caught one live bed bug, provided it to the owner, then requested to be moved to another room. After the second night in the second room, I caught another bed bug and provided it to the lobby attendant. I have doubt that the staff really cares.

8/10

Excellent

06 Aug 2015

Verified traveler

Suitable for my purpose!

Quick overnight stay for a concert. Needed a place to park our heads at night and this hotel provided that. Restaurants and food close by, easy access from I-94 and having a pool was a bonus!

Family

2/10

Poor

02 Aug 2015

Andrew

Never Again!!!

Will never stay there again. Yellow water in the shower and not to mention the drug bust while we were there. Cops with dogs going from door to door. Didn't feel safe and the staff acted like it happens all the time.

2/10

Poor

01 Aug 2015

Alan

Long overdue for renovation ... or demolition

The door lock was broken so the deadbolt couldn't be engaged, it smelled, the sink drained poorly, not a single chair, the bathtub was rusty.

2/10

Poor

27 Jul 2015

Verified traveler

We could not stay there.\n

When we arrived, the general atmosphere was negative. People who obviously lived there giving us looks that made us very uncomfortable.
It was poorly maintained, not safe, unclean.
They did not give us our money back either. I would recommend tearing it down.

4/10

Poor

13 Jul 2015

Verified traveler

Skip

Poor repair. Will skip this next trip

Family

8/10

Excellent

30 Jun 2015

Verified traveler

Great continental breakfast

For the price, good value, continental breakfast especially the waffles was excellent

2/10

Poor

29 Jun 2015

Abcz

Bathroom sewage smell

Room was okay for the price that we paid. However, the bathroom was utterly disgusting. There was black mold growing between the tiles. The tub had separated from the floor. The restroom also smelled like sewage!! Would recommend elsewhere.

Family

6/10

Pleasant

23 Jun 2015

Verified traveler

not the best!!!

beds were falling apart, light burned out when u walked in room, no smoke detector.

Family

8/10

Excellent

18 May 2015

francisco f.

Visiting Trip

I stayed a couple of days because I was visiting a friend, and this hotel is pretty good for the money I paid.

4/10

Poor

17 May 2015

David B.

great value

It is a decent clean place with a ton of things to do within a mile. Staff is good and its right off of the hwy.

2/10

Poor

16 May 2015

Verified traveler

cheap if you need a place to stay

the rooms stink, maids didn't do a thing

4/10

Poor

12 May 2015

Joseph

No reason a hotel should be this way.

Attendant was rude. First room had no latch for safety, dead bolt didn't work, no rack to hang my clothes, no waste basket, shower cold nozzle didn't work. Asked for another room it was more of the same but had a latch, rack and the cold nozzle did work. Won't be staying there again.

4/10

Poor

06 May 2015

Peter

Rude staff

Put us on 2nd floor, wouldn't give us btm floor had ex in wheelchair unable to climb stairs wouldn't change rooms or nothing rude staff

Partner