Name: Baymont by Wyndham Battle Creek Downtown
Address: 182 West Van Buren, Battle Creek, 49017, US

2/10

Poor

01 Aug 2026

David

The room was full of bugs. Earwigs, spiders and a centipede in the shower. Under the bed was a strange amount of dirt, dust clumps and bugs. One was a roach or some sort of beetle. The front desk is behind bulletproof glass and when I tried to show them the photos of the bugs I just photographed they walked away and would not talk to us. When I called Expedia the Expedia rep said they would call the hotel and email them.

6/10

Pleasant

31 Jul 2026

Matthew

The “breakfast” was, well, useless Both juice dispensers were out of order and what was there was pathetic. Everything about the building is tired and could use an updating.

8/10

Excellent

30 Jul 2026

David

Nice pool, decent room, terrible landscaping. 2 broken down cars in parking lot. Good breakfast.

4/10

Poor

30 Jul 2026

Tina

All the juice machines were out of order during breakfast. TV was iffy at first and I was told Comcast wld b there next day...I was only staying one day.

4/10

Poor

29 Jul 2026

David

You get what you pay for. The entire facility is outdated and the cleaning was less than spectacular. The entire place absolutely reeked of pot. The pool area was a teenage party well after 11pm on a Thursday night. The concierge was behind bulletin proof glass. However, the room was huge and a great price. Breakfast was mostly edible.

6/10

Pleasant

27 Jul 2026

Robert

O.K.

10/10

Exceptional

26 Jul 2026

Goldie

It was a nice place to stay at

4/10

Poor

21 Jul 2026

David

I booked this at the last minute for a one night stay. Motels are too expensive in Michigan.

Pros: tile floor in rooms (not dated carpet), clean sheets, a pool that looked inviting.

Cons: Hallways and exterior need basic cleaning, talking to cashier behind glass a little surprising, but safety first, I understand. $90 still a bit high for the quality.

Wouldn't stay again.

Self

2/10

Poor

18 Jul 2026

Kimberly

This was one of the worst hotels I’ve ever been to. I am not familiar with Battle Creek so I was trusting this site. Before we were even able to check in, the parking lot was blocked by a car. When I tried to get the occupants attention to move I was greeted with the view of them having “relations.” The female then got out of the car, he drove away, and she got into another vehicle. Looked like prostitution to me.
We reluctantly decided stay since it was already paid for. The check-in desk was covered with bulletproof glass and I had to slip my ID through a slot like a criminal.
The breakfast area was filthy, I took pictures and would love to attach them. Waffle batter all over the counter, crud in the sink, dirty countertop.
The whole experience was disappointing and disgusting. We obviously won’t be back.

Partner

8/10

Excellent

12 Jul 2026

Kerry

The doors are locked at night so it’s a pain have to wait for staff to let you in or out

Partner

6/10

Pleasant

10 Jul 2026

Lori

The hallways spelled…. Animal pee

Family

6/10

Pleasant

06 Jul 2026

Caleb

Needs updated. did not like that the reception area is behind glass, makes it feel like an unsafe neighborhood.

4/10

Poor

05 Jul 2026

Jody

Let’s start with check-in. I walk in and they have a sign to call a number for help that they have stepped out. Finally get in my room and great AC is on and it’s summer but they have it set to 63° and I have kids, but whatever blankets and turned it up. Climb in the bed and it’s hard and you could feel every spring and hear them. Glad they had a last minute room but for $150 a decent bed would pleasant. I would not return solely because of the bed.

Family_with_children

6/10

Pleasant

05 Jul 2026

Vincent

The room was clean but the vanity light worked only sometimes and the shower had very little water pressure. Broken glass in the parking area. We left early morning and returned late at night. They had refreshed the room but did not leave any coffee. When went to front desk and asked for coffee the person asked if the room had a coffee maker (wouldn’t need coffee if no coffee maker).

Partner

2/10

Poor

29 Jun 2026

Alicia

This place has cockroaches- the rooms have ceilings with cracks, paint chips, mismatched paint spots…

Self

8/10

Excellent

29 Jun 2026

William

The room was clean, staff very helpful, plenty of parking, close to downtown activities, Breakfast offered juice, coffee, cereal, waffles, and an assortment of pastries.

One problem was the slow drain in the hand sink.

Self

6/10

Pleasant

28 Jun 2026

Sarah

Pros
-Swimming pool and Jacuzzi were nice
-Continental breakfast included
-Free parking
-Within walking distance to restaurants/welcome center/trail

Cons
-staff were rude to youth
-lack of garbages in areas (piling up)
-no elevator
-bathroom was very small

Notes
Appearance
Room was clean upon arrival and the hotel appeared to be clean. However it is very outdated throughout the entire building and the lighting is very dark. The reception area is enclosed with glass, claiming they just didn't take it down after COVID, but I believe it may be because of the area.

Breakfast
Though it comes with a free contential breakfast there is no variety day to day (if you are a more picky eater). Some options included: apple & orange juice, tea & coffee, bananas, waffles, cereal, bagels, egg patties and sausage patties, donuts and sliced bread

Family_with_children

2/10

Poor

28 Jun 2026

Steven and Theresa

Disgusting cheap, not well taken care of. Some drug dealing was happening, along with prostitution. Very old and run down… not in the best area either. Would not stay there again. Rooms are extremely small, not all the outlets work in the room, so unable to charge electronics.

Family_with_children

2/10

Poor

27 Jun 2026

Susan

The place was dirty and the breakfast was spoiled.

Friends_and_family Family

8/10

Excellent

21 Jun 2026

Elizabeth

The pool was not opened till 11 and no elevators

Family_with_children

8/10

Excellent

19 Jun 2026

Luke

It was clean and nice. Breakfast always pretty good for a hotel ( waffle, sausage,egg, cereal and oatmeal). The room was clean and nice. Although the room has some small broken things . Pointed out and was not charged and didn't effect my stay The pool was nice. The workout room was small. Over all I would recommend.

Self

2/10

Poor

13 Jun 2026

Edward

I checked in that evening, stored my luggage and went out for dinner and was back in my room late. My bedsheets were unchanged from the previous stay. They were stained with feces and other bodily fluids. It was late. I stripped the bed and slept on top of the bedspread.

The next morning I complained to the front desk. There was no other room available so I agreed to leave and let them do a deep cleaning. There was no offer to compensate me for my discomfort and I would have to talk to the manager about it on Monday.

Monday came and I had to get the manager myself. There was no pass down to notify him. Again, no offer to address the situation without prompting. This time another manager has to make the decision.

Tuesday morning, new manager, no contact, no pass down, and no offer for addressing the situation. I ask for resolution and notification of same for when I return that evening so I know the situation before check out the next morning.

No message waiting and when I check out the first manager is there, has to call the second, and only offers a 15% discount on the first night because I used Hotels.com

Self

6/10

Pleasant

12 Jun 2026

rick

No elevator . This was a major disappointment.

Partner

10/10

Exceptional

02 Jun 2026

Sheena

Plenty of parking. Staff was helpful and friendly.

Self

10/10

Exceptional

22 May 2026

Paige

I really enjoyed my stay here! Booked a jacuzzi suite and the executive one is much bigger than the other, along with having a kitchen space and dining area. Pool and jacuzzi were both clean and pool was a nice, warm temperature! Staff was helpful as well. The location is great, lots of places to walk to and explore. Will definitely stay again!

Friends

4/10

Poor

12 May 2026

Mark

I needed help with my Television and the person at the desk refused to come to my room alone because it was after 9:00 and she was alone at the hotel.This is an indictment of the hotel management more than the desk clerk. There should be more than one person working the hotel at night.At least there should be a security guard. What would have happened if I had some type of accident where I needed help.

Self

6/10

Pleasant

11 May 2026

Scott

Biggest issue I had was an almost total lack of the ability to speak English by the person at the front desk at night. I made a reservation for two rooms. It asked for the other travelers’s name for the second room when I made the booking. The gentleman checking me in, could not find the other reservation. He took a screenshot of his computer to show me and on the screenshot was the name of the person that the room was under. He could not grasp that this person was there under my reservation. I made another reservation for a single room while sitting in the lobby. during that time he was able to find the reservation. At that point it was too late and I had three rooms reserved. Now I get to call Expedia and try to get a refund. If you can’t comprehend the English, don’t f’in work at a hotel front desk.

10/10

Exceptional

08 May 2026

Area

Breakfast A+, pool and hot tub was great! Room nice and spacious.

Friends_and_family Family

8/10

Excellent

04 May 2026

Mindy

Clean room jetted tub was amazing

10/10

Exceptional

30 Apr 2026

Sheena

Staff is friendly and helpful

Self

10/10

Exceptional

22 Apr 2026

Sheena

Breakfast was definitely lacking

Self

4/10

Poor

12 Apr 2026

randy

Loud. Pool was not working. Front desk was very inattentive

10/10

Exceptional

09 Apr 2026

Chad

Good...nothing special

10/10

Exceptional

09 Apr 2026

Glenn

A really lovely hotel in a great location.Everything was clean and well kept and the staff were lovely and very helpful and friendly.We would definitely stay here again if we are ever in the area

Partner

2/10

Poor

03 Apr 2026

Eshawn

I wouldn’t waste my money there terrible staffs

Partner

10/10

Exceptional

03 Apr 2026

Carmen

Breakfast mete and my daughter's standards. She loved the pool & jacuzzi. Room was great even took a bath together but couldn't get the tv to work and front desk said they'd send someone, but no one ever came so we went to sleep.

Family_with_children

2/10

Poor

01 Apr 2026

Aiden

I don’t even know where to start with this review. The remote for the tv didn’t work, the shower wouldn’t get hot, and random furniture in our room was broken. When our key card for the pool wouldn’t work. We had to ask 3 times for help being told the same thing each time. the lady finally helped us but seemed very annoyed by it because she had to get up out of her chair and pause her FaceTime call (key cards still didn’t work for her) after finally being let in the man she was on a FaceTime call with came in to sit down and watch us. Nobody else was in there. When we left the room and came back the second day, trash that was not ours was in our room. We had the do not disturb sign on the door so nobody should have been in there. I’ve never wrote a review for anything before but this place was to horrible not to. Would not recommend booking this hotel, go to the Hilton down the road and save yourself from a nightmare of a stay.

Partner

6/10

Pleasant

29 Mar 2026

Terry

Breakfast was OK. They did have a hot tub which we were looking forward to using. However it was under repair. Otherwise the stay was satisfactory.

Family

10/10

Exceptional

28 Mar 2026

Cameron

Clean room

Partner

8/10

Excellent

27 Mar 2026

Keith

Hotel was under construction and not everything was up to par, but overall was clean and decent.

8/10

Excellent

27 Mar 2026

Shobha

Recommended to keep more fresh fruits and yogurts for breakfast.
Room was clean and comfortable.
Parking was good.
Property is in a safe location.

Self

10/10

Exceptional

17 Mar 2026

Sheena

Centrally located. Friendly staff

Self

6/10

Pleasant

13 Mar 2026

Brooke

We booked a whirlpool tub room just for the whirlpool tub it was my husbands and i anniversary. First getaway from our 3 kids in 3 years. The jets in the tub didnt work which was really disappointing. The ice machine also didnt work, the wifi wouldnt connect to any of our devices so we were stuck watching whatever was on tv.

Partner

8/10

Excellent

13 Mar 2026

Jack

It was fine. I needed to be in downtown BC for a very specific reason and would normally never stay downtown. I only needed a clean place to spend the night and itet those requirements.

Self

8/10

Excellent

08 Mar 2026

Michael

Y

2/10

Poor

05 Mar 2026

April

Woman at the counter was rude,the pool and hot tub was shut down,very run down. What appeared to be a drug deal in the hallway and people yelling up and down the hallway all night. In a very sketchy area as well. The pictures are total foolery. Will never stay again.

Friends_and_family Friends

10/10

Exceptional

01 Mar 2026

Allen

The room was enormous, plenty of space, lighting was great, everything was clean and tidy. Check-in was quick and breakfast was great.

Partner

4/10

Poor

20 Feb 2026

Janae

The walls were thin - I did not sleep the whole night due to loud TV, loud noises that were inappropriate from the accompanying room. Called the front desk at 3am due to the neighboring room trying to get in my room from the connecting door. Called at 4am to complain about loud, inappropriate noises - I was alone with a child - and no answer. I will not stay at this location again. I do not recommend this location for family.

Family_with_children

6/10

Pleasant

15 Feb 2026

Messy

Staff was very nice, but I was a little disappointed about the pool and hot tub situation.

Business_and_leisure Self

10/10

Exceptional

15 Feb 2026

Kelly

Room- yes. Sound- heard people in hall and up and down steps all night. Front desk staff- 4. Smell of 420 in halls- yes.

Leisure Partner

6/10

Pleasant

15 Feb 2026

Kelly

Where are the stand by biscuits and gravy? Make the eggs scrambled, add biscuits

Leisure Family

6/10

Pleasant

15 Feb 2026

Molly

The staff was great they always are!! I stay there alot not recently but usually alot. I booked the room a week prior king size, planned a v day date night with my son. Take him swimming etc,...get there i ended up with a handi cap ok ill deal...pool was closed down....ok ill deal, get to my room the microwave didnt work...however checking out my son moved the cord and it then worked lol. All in all it was ok i really wish i could have canceled and was able to get a refund because i ended up getting sick.

2/10

Poor

10 Feb 2026

Breanne

Pool was out of order and I was charged a $300 fee for a toilet tank that was broken upon check in.

8/10

Excellent

09 Feb 2026

Donald

Room was clean. Could have had a table in bathroom for shower supplies. Staff was very courteous.

Friends_and_family Family

2/10

Poor

01 Feb 2026

Jason

Room was great, only issue was water was cold... couldn't even finish washing soap out of my hair in shower before water turned cold... Waited 3 hours before attempting to use the Jaquizy tub, the only reason we where there for the night.. same problem, water was cold before tub was halfway full!!! Staff was great and room was clean!!

8/10

Excellent

01 Feb 2026

Andrea

The hotel is close to the Kellogg Arena. The rooms were clean. Staff was friendly and breakfast choices were good. I would stay here again. The pool is currently closed, but being worked on so check ahead if that's important to you.

Business

8/10

Excellent

01 Feb 2026

Mark

Cool room

Leisure Partner

2/10

Poor

01 Feb 2026

Anne

We had to have our room switched due to water in room entrance. Second day we walked into a nest of ants on our room floor. Staff spook broken englisg, so couldn't understand simple request. Upon arrival we found both Hot Tub an Pool were out of order for the entire week. Very very disappointed.

6/10

Pleasant

28 Jan 2026

Jennifer

When I called before making the reservation asking if pool and hot tub was open was told yes it was open and working to get there and it was closed and supposedly been waiting on a part same thing that happened last year at the same time

Leisure Family_with_children

10/10

Exceptional

28 Jan 2026

Fredericka

Great room and staff

4/10

Poor

25 Jan 2026

Kasondra

I paid for two queen bed and I got 1 full and 1 queen. They didn't seem to care that I paid for 2 queens and had a party of 4 staying in the room. The breakfast was TERRIBLE! The bread was hard before you even had a chance to toast it. The sausages were hard as a rock and the eggs taste terrible. Wasn't many options. Wouldn't even eat the food. The pool was closed without a warning ahead of time. Do not recommend

10/10

Exceptional

15 Jan 2026

Martha

Breakfast was good, parking was convenient; room clean and comfortable. Front desk staff was very pleasant. Arrived in the evening and some guests were smoking out front, so a tad leary walking in but all was good.

Business_and_leisure Self

4/10

Poor

11 Jan 2026

Rodney

Went here for the hot tub and pool, guess what they're broke, tv in room didn't work very well

Leisure Partner

2/10

Poor

11 Jan 2026

Ashley

Room was filthy the bathroom had black mold all around the toilet burn holes in bedding to a non smoking room the bath tub was speckled in black spots the skink handle was broken

Friends_and_family Family

10/10

Exceptional

11 Jan 2026

Christina

Quick check in and clean rooms

Leisure Friends

8/10

Excellent

29 Dec 2025

Derek

Room was clean, door locks a little loose or broken on this room at least. But other than that nice hotel, hot water fast. Didn’t get to try the breakfast, but smelled good! Parking easy, tons of walkable restaurants and bars

Business Self

10/10

Exceptional

14 Dec 2025

Amber

I upgraded to the hotel tub room when I got to the hotel. They were very accommodating. The lady at the desk was VERY friendly and super sweet! The room was okay.. I was not able to use the hot tub because it was really late when we got back to the hotel from the casino (the reason for our trip) and I went to get in the hot tub, I started to fill it up and there was this greenish/brown film on top of the water. I felt the bottom on the tub and it was very slimy and slippery. I just couldn’t get it in. I told the lady in the am when checking out and she gave me my money back for the upgrade which i thought was nice. I would definitely stay here again! Very accommodating and very nice! The customer service was exceptional!

Partner

10/10

Exceptional

05 Dec 2025

Prince

My favorite in that area

Business Self

8/10

Excellent

24 Nov 2025

Marianne

Room was clean and no smell.
Just didn't like how people were out in the parking lot all night partying.

10/10

Exceptional

21 Nov 2025

Rebecca

We stayed overnight at Baymont on Sunday, Nov. 16th. But if we needed a longer stay, we would still stay there. It was clean. It was quiet. The amenities in the room were complete. We appreciated that there was hot and savoury breakfast also, in addition to bread, bagel, waffles, cereal and oatmeal.

They also have a swimming pool which looked good but we didn’t use it because of our short stay. I’d like to suggest that they install some kind of privacy feature there.

Many parking spaces were available.

All of these were for a reasonable price!

Family

10/10

Exceptional

19 Nov 2025

CYLEY

Room was okay and staff was very nice

Leisure Partner

6/10

Pleasant

17 Nov 2025

sidney

Room and staff were great, very clean room, house keeper was very helpful. Needs security around the clock. Kids and grownups running around knocking on doors and running. Toilet was clogged all night front desk never answered phone

10/10

Exceptional

09 Nov 2025

Mellody

Ice Downtown hotel. Room clean and comfortable. Did not use pool this trip. 'Hottib down until furtjer ntice'- that was disappointimg ( was closed last visit also). Breakfast has goos options. Meat, eggs, bread, bagels and waffles.

Friends_and_family Friends

6/10

Pleasant

02 Nov 2025

Alexandria

The room was in decent condition but the main reason we booked here was for the pool/hot tub. They were unavailable the entire stay.

Partner

8/10

Excellent

26 Oct 2025

Laura

Friendly staff, nice large rooms but difficult parking situation. Nice pools and hot tub.

Business_and_leisure Self

8/10

Excellent

22 Oct 2025

Monica

Stayed one night. Room was nice. Walls a bit thin but fine overall.

Business Family

8/10

Excellent

12 Oct 2025

myrie

Unfortunately the hot tub was out of order but the pool was good. Air was cold in the pool area but room was nice

Leisure Family

6/10

Pleasant

12 Oct 2025

Alma

Breakfast was less than I was expecting. The room seemed clean, but the refrigerator made noises all night, and woke me up several times

Self

10/10

Exceptional

10 Oct 2025

Justin

Very friendly

10/10

Exceptional

23 Aug 2025

Shuler

Nice visit.

Business_and_leisure Self

2/10

Poor

23 Aug 2025

Jenna

Worst hotel stay yet.

Sheets were dirty from who stayed before us. Called to see about pool and hours and they failed to mention is was not working u till further notice, we booked with a pool for the kids… also you online check in yet still have to go in and do all the same stuff you just did on your phone, wasting your time.

Friends_and_family Family

10/10

Exceptional

13 Aug 2025

Kankanesh

Clean everywhere everytimes

Business_and_leisure Family

10/10

Exceptional

13 Aug 2025

Kankanesh

Every place in hotel is clean swimming pool is good and safe

Business_and_leisure Family

10/10

Exceptional

13 Aug 2025

Kankanesh

Very clean . Convenient. Safe and quiet this is second visit in one month

Business_and_leisure Family

8/10

Excellent

11 Aug 2025

vanessa

Hoof

6/10

Pleasant

08 Aug 2025

Rickie

Great staff , and cleanliness was good . Hotel could use modern updates .

Business_and_leisure Self

10/10

Exceptional

07 Aug 2025

Juanita

Great stay. Bed was comfortable.

Business_and_leisure Partner

6/10

Pleasant

03 Aug 2025

Jesse

Room 107 has bed bugs, multiple evidences on sheets, skirting, and in between box springs. Spent the night somewhere else. Embarrassed to speak about it to staff because other guests were around and you sometimes get what you pay for with quality and economy. I just want a better experience for myself if I ever stay again and others who stay here.

Business Self

8/10

Excellent

01 Aug 2025

Trevor

Hot tub

Leisure Pet

10/10

Exceptional

30 Jul 2025

Tiffany

Clean quiet safe

Leisure Self

4/10

Poor

25 Jul 2025

jennelle

Hotel was ok. We had a huge gap in the door that someone from the outside could see in towards the bed. We had to cover it by putting the iron against the door. Unfortunately, we also had our vehicle broken into overnight while there. Room itself was spacious. Breakfast was good. Big fridge in the room was a huge plus.

Leisure Partner

8/10

Excellent

25 Jul 2025

Jesse

My expectations are low, and I am easy to please. Experience was good, they try with what they have. They could upgrade their fitness center with reliable/working machines. Breakfast was ok with little variety for low carb options. Rooms are clean to my knowledge and demands, you get what you pay for. Will probably stay again if need be.

Business Self

10/10

Exceptional

22 Jul 2025

Jake

Very nice staff

Leisure Family

8/10

Excellent

19 Jul 2025

Richard

Small but nice hotel in the middle of Battle Creek. It was clean and the service was excellent. My only complaint was the parking space in the front of the hotel was limited due to the size of the lot. This is the second time we have stayed here, and we plan on coming back.

Leisure Family

10/10

Exceptional

19 Jul 2025

Rodney

The property was very clean. The staff was exceptionally friendly and accommodating. Location was excellent for us. Everywhere we needed or wanted to go do was 10-15 minute drive.

Leisure Family_with_children

2/10

Poor

12 Jul 2025

Verified traveler

Bugs!

DO NOT STAY. Bugs! Ran out of food at breakfast before it was over and was told too bad for me. Hot tub not working. Rude front desk girl. Bugs!

6/10

Pleasant

12 Jul 2025

DeWynta

In town for the air show

The bedding was dirty, there were beetles and bugs everywhere. They staff dominated the breakfast area and made it uncomfortable for the guests. House keeping never came and made or changed the beds, or cleaned the room our entire stay. Not the friendliest staff. Won’t return.

Friends_and_family Family

6/10

Pleasant

08 Jul 2025

Cheryl

The bathtub in the room was cracked in the middle, people were running in the hallway and someone knocked on our door...the hotel wasn't easy to locate, the hot tub wasn't open either

Leisure Family_with_children

2/10

Poor

06 Jul 2025

Dennis James

area seemed unsafe

Leisure Family

2/10

Poor

01 Jul 2025

Ron

Did not feel safe around hotel

First of all the place did not have an elevator. There were shady looking people and cars in the parking lot. I told my son as we were leaving, this is either a drug or prostitution joint. Very eerie and creepy place. The hotel staff were very friendly and accommodating at least. Breakfast was pretty standard and decent.

Friends_and_family Family