Name: Hampton Inn Battle Creek
Address: 1150 Riverside Drive, Battle Creek, 49017, US

4/10

Poor

20 Jul 2026

karen

did not have to much on the buffet. then when we went to eat, almost all of eggs were gone, so decided to wait to eat. room was ok bed very comfortable. then when we arrived, they charged us for the room, we had already paid for it thru expedia.

6/10

Pleasant

20 Jul 2026

CHARLES

THE HOTEL WAS GOING UNDER RENOVATION. WE HAD TO CHANGE ROOMS ONCE, ICE MACHINE DID NOT WORK AND WAS ONLY ONE AND IT WAS ON MAIN FLOOR.
ELEVATOR QUIT FIST NIGHT WAS NOT YET REPAIRED WHEN WE LEFT. NO MAINTENANCE PERSON ON SITE OR AVAILABLE. SEEN VERY CRIPPLED PEOPLE HAVING TO USE STAIRS

Partner

4/10

Poor

04 Jul 2026

Derek

No pool, ice machines, or refrigerators in working order. Not very clean! Don’t recommend.

Family_with_children

6/10

Pleasant

28 Jun 2026

Rebecca

The hotel is clear on the property that they are undergoing renovations but I only knew that from reading reviews. So, I was expecting a mix of old and renovated.
We personally were not impacted much by the “old stuff” but every time we went by the front desk others staying there were complaining. Some rooms did not have fridges as expected, all ice machines were broke, complaining about the conditions of carpets, bathrooms, and a guy mentioned moldy smell in his room, the pool closed at some point, and the elevator went out for a couple hours. We had a bathroom door that had gaps when it closed, the tub looked pretty worn, a hook came off the wall, and there were some noises that sounded like old pipes. We were there for baseball so the ice machines being out weren’t ideal.
We experienced many positives - friendly staff attempting to handle what they could that was within their control (renovations were planned by the larger company), a decent breakfast with waffle makers, something hot, bakery items, and cereal, coffee that was actually better than many other hotels, comfortable beds, clean room with a fridge and microwave, great water pressure that stayed hot, and located in a great spot near many stores and food choices.
So, if staying here and there are certain amenities you prioritize, I would call the hotel and discuss things to be sure they can meet your needs as they go through their renovations.

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

Monica

We needed a refrigerator and it didn’t have one

Family_with_children

4/10

Poor

25 Jun 2026

anthony

i paid for 2 nights for my birthday. when we arrived i felt like we got what we paid for. pool. small gym area breakfast buffet that was actually pretty good and a nice variety. however, the place is rated 7/10 for a reason. our toilet hardly flushed, you would have to hold it down for a while and sometimes that didn’t even work. while the room itself was pretty clean. the bathtub wasn’t the cleanest. there was also a leak in the ceiling in the hallway right outside that was not being fixed, made a huge puddle on carpet. was really gross to have to walk in to go to breakfast. and just when i thought i got what i paid for and was pretty okay with the circumstances, we got locked out of our room. we just got back from the casino it was about 1am. we at first thought it was the cards so we went to the front desk and couldn’t get help for about 20 minutes and then someone finally came. she swapped out our cards and then disappeared again. the cards didn't work we couldn’t find her for another 10 minutes. she then didn’t know what to do and had to call her boss. turns out the battery was dead in the door so she had to change them. all in all we were locked out for about 45 minutes. would not recommend.

Partner

6/10

Pleasant

21 Jun 2026

Barbara

The rooms were clean but the breakfast while I was there was not great at all. Limited amounts of food, sometimes only a few cold items and a waffle maker. We went out, left the hotel, to get something to eat. They really need to do better with their breakfast.

Friends_and_family Friends

4/10

Poor

14 Jun 2026

Samson

Very old bed, washroom has unpleasant moldy smell.

Self

8/10

Excellent

12 Jun 2026

William

The breakfast was good. The staff was nice.

Partner

6/10

Pleasant

12 Jun 2026

Greg

Basic

Partner

8/10

Excellent

05 Jun 2026

Robert

Property is undergoing reservations so there is a little disruption but considering that I would stay here again room was clean that was comfortable I did not have any issues, breakfast was pretty good for a buffet breakfast.

Self

8/10

Excellent

04 Jun 2026

Pamela

Staff super helpful. Enjoyed the pool. Our toilet ran continuously all night and we did not have a refrigerator.

Family

2/10

Poor

30 May 2026

Jayne

Bathroom was stinky. Couldn't use shower.

Family

6/10

Pleasant

28 May 2026

Anna

Overall stay ok. The toilet seat could use updating, but overall room was comfortable.

Friends_and_family Family

4/10

Poor

22 May 2026

Jim

Our stay overall was terrible.
1) our room was on the first floor which was under renovations. We were NOT informed of this nor were we offered another room on a higher floor which at checkout was informed that higher floors were already remodeled. Our room had a damaged door, no refrigerator,all lights did not work, A/C was faulty. All because we weren’t given or advised of first first floor remodeling. The desk staff admitted being a new employee who was not familiar with the area considering we asked for restaurant suggestions, stores and gas recommendations. As a result of this inferior
Service, I asked for a credit, points etc on which I was told that because this reservation was third party, she couldn’t help us. And finally, breakfast was just okay and this employee was not helpful due to not understanding English. I feel these issues should be handled by management/ownership.

Partner

2/10

Poor

22 May 2026

adeline

Did not stay $100 night for us. when I got there it was another $145 for our dog ridiculous

6/10

Pleasant

22 May 2026

Mary

Hotel was doing renovations. Key didn’t work at times, ice machine broken, front door didn’t always work was told to just pry them open. Great breakfast! Not the quality stay I’m used to when staying in a Hilton hotel.

Friends

4/10

Poor

16 May 2026

Tracy

The front desk clerk was rude and very not helpful. I wouldn’t stay there again. Plus, the maid didn’t clean well.

10/10

Exceptional

10 May 2026

Jessica

The breakfast was amazing. There was no fridge in the room

10/10

Exceptional

26 Apr 2026

Lawrence

The check in was very smooth. It was noted that there were renovations going on. It apologize for any inconvenience that it may cause. It was fine. The rooms were very nice and comfortable. Also very clean. The lotion, shower gel, shampoo, and conditioner pumps were great. It was a very convenient location off of the expressway. The breakfast was also nice in the morning. Overall the state was very nice and I would recommend this particular hotel to others for sure.

Friends_and_family Family

10/10

Exceptional

23 Apr 2026

Mamie

Room clean, staff was great

Business

10/10

Exceptional

14 Apr 2026

Curtis

Clean room and friendly staff.

Self

10/10

Exceptional

06 Apr 2026

Lynn

Unser construction but best as could be with circumstances.

8/10

Excellent

31 Mar 2026

Julie

Nice stop off interstate 94. Clean and comfortable

Self

2/10

Poor

16 Mar 2026

Tyler

No notice was provided prior to arrival of heavy construction ongoing with the property.

Staff was exceptionally rude on the phone prior to arrival and during the stay.

Upon entering the room the surfaces were covered in drywall dust from the construction. There was paint and plaster on the floor. Old food that had not been cleaned behind the night stands.

The bathtub/shower drain did not flow, so as you took a shower the tub would fill quit quickly. Went to ask about having it looked at and waited for over 30-minutes to have someone finally come to the desk and say they could not help with the issue and would need to talk to someone else.

The mattress in the room did not have a protector on it so it was the bare mattress with a sheet over it which seemed unsanitary.

The construction activities going on left construction materials and tools throughout the main lobby and hallways to the elevators. During the day access to the elevator and pool were essentially blocked off by the workers. While traveling through the hallway it was necessary to step over the materials and tools to make it anywhere and made getting through with kids difficult.

While using the pool the workers were staring into the pool room from the hallway which was uncomfortable while children were swimming. The pool room had some broken tiles and sharp edges around it.

I am generally understanding about construction activities but this was extremely mismanaged and unprofessional.

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

Erika

The hotel is under renovations but the staff was excellent, attentive and explained the situation. We slept very well. They have a very nice included breakfast buffet. And excellent coffee. Thank you!

8/10

Excellent

18 Feb 2026

Kim

Room was ok. Food was available. Needs were met.

6/10

Pleasant

20 Jan 2026

Robert

Room was outdated…
Elevator broken…
Room got doublebooked…
Another person tried to come into the room in the middle of the night.

6/10

Pleasant

16 Jan 2026

Gunell

Nice staff

6/10

Pleasant

16 Jan 2026

Gunell

Nice staff

6/10

Pleasant

16 Jan 2026

Mamie

Very nice staff

8/10

Excellent

10 Jan 2026

Shannon

We attempted to check in early due to my daughter having a gymnastics meet same day and wanted her to stretch after driving 4hrs. Our room wasn’t done and they put us somewhere else to accommodate. We were very appreciative of this. The staff were nice as well.

Leisure Family

8/10

Excellent

17 Dec 2025

Thomas

Check in was perfect, friendly front desk person, professional, competent

Leisure Self

6/10

Pleasant

08 Dec 2025

Stacey

Great staff. Room was ok. Elevator out.

Leisure Pet

4/10

Poor

29 Nov 2025

Helen

Old and under construction. In hindsight, I could have stayed at a brand new hotel for 30 percent less with a working pool and extra amenities. Breakfast was horrible.

Friends_and_family Family

8/10

Excellent

26 Nov 2025

Laura

nice staff

Business Self

10/10

Exceptional

08 Nov 2025

Anita

Clean

Leisure Family

4/10

Poor

29 Oct 2025

Rhonda

The elevators were broken the pool was out of order. Hotel needs repair.

Leisure Family

4/10

Poor

24 Oct 2025

Richard

Below Hampton Inn expectations. Disappointed

Leisure

6/10

Pleasant

21 Oct 2025

Todd

This Hampton is definitely showing its age.

Partner

4/10

Poor

20 Oct 2025

Peter

We were told that our reservation for a King Bed shouldn’t have been booked through hotels.com because they didn’t have any available. Instead we were given two queen size beds. Also on the third floor where we had to use the stairs with someone who has breathing challenges. Their elevator was broken. I feel like we should have been compensated for this.

Partner

2/10

Poor

17 Oct 2025

rodney

UNK

Friends_and_family Family

2/10

Poor

15 Oct 2025

Norma

Dirty towel in middle of floor on arrival, I was told to bring it down. Ewwwwww!

Business

2/10

Poor

12 Oct 2025

Julie

Nasty place!!

Leisure Partner

10/10

Exceptional

12 Oct 2025

Ryan

Clean, comfy beds, good breakfast

4/10

Poor

08 Oct 2025

Brandon

good service, bad room

the staff was absolutely wonderful, especially the gentleman on maintenance that i’d spoken too. but in terms of condition of the room that we stayed in, it was bad. there was an infestation of stink bugs by the ac unit, the tv was broken, the door to our room did not close all the way, the lock on said door was also ripped off entirely, the bathroom door did not lock, and the state of the shower itself was not good.

Partner

6/10

Pleasant

06 Oct 2025

Robert

Hotel was average, could use a refreshment soon. Breakfast was good. Hotel elevator was down, but the hotel gave us a first floor room which definitely helped us.

6/10

Pleasant

05 Oct 2025

Manuel

Pool was closed.
Breakfast was just OK. They need sausage to go with the scrambled eggs.

Friends_and_family Family

10/10

Exceptional

05 Oct 2025

Lamar

Great staff

6/10

Pleasant

02 Oct 2025

Tanesha

The front desk staff were friendly , but the pool was closed and out of order probably my fault should’ve called ahead to see and the elevator was down. The room was dusty but it was fairly clean just had to wipe it down a little . Guest quiet and so it was relaxing and didn’t seem to be a busy hotel which was nice .

Leisure

4/10

Poor

28 Sep 2025

Jon

There pool was broke and the TVs are blue. Other then it was ok breakfast was nice service wasn't bad it just needs to be up dated

2/10

Poor

28 Sep 2025

Jessica

The hotel was one of the worst experiences I have ever had. There was a horrible smell in the entire hotel. It was very dirty. You could see dirt piles on the floors like it hadn't been vacuumed in a long time. The pool was closed, but we were not informed of this until after we checked in. The elevator stopped working several times. The staff was very rude and acted like it was an inconvenience if you even said hello to them. We had booked 2 nights and checked out first thing in the morning after the first night of being there.

Friends_and_family Family

10/10

Exceptional

26 Sep 2025

Todd

very clean and quiet place with a good breakfest

Business_and_leisure Self

2/10

Poor

21 Sep 2025

Dean

Unhappy customers

We went online to reserve our room. We said first floor. Im handicap and have a hard time walking and have a hard time with stairs. The elevator was broken and hotel put us on the second floor.
We stayed for five days and only gave us clean towels once. Didn’t clean our room and take our trash.
Asked for a discount they said we would have to get a hold of hotel.com

Partner

8/10

Excellent

20 Sep 2025

Joyce

Location

Leisure Partner

2/10

Poor

15 Sep 2025

Alina Jo

This hotel was terrible. Didn’t even stay for more than 5 minutes. The front desk staff was rude and not interested in accommodating any needs. The first floor was under construction and there was no elevator working to get to the 2nd and 3rd floors where the rooms were available. The room itself smelled like mildew and stale cigarettes! Would never stay here. Terrible experience.

Leisure Family

8/10

Excellent

14 Sep 2025

Donald

Anniversary

50th Anniversary

Partner

10/10

Exceptional

01 Sep 2025

Glen

Hotel was great other than they were renovating at the time and no elevator or pool. But when my husband had a stroke our 2nd day there, they reimbursed me for my third night cause i had to check out to be with him. Very appreciative.

Partner

4/10

Poor

26 Aug 2025

Patrick

S

Friends_and_family Family

6/10

Pleasant

24 Aug 2025

Robert

Reserved a room with two queen beds and the beds were about full size not queen size. Saturday morning at 7:30am they had no waffle mix or eggs. The swimming pool was closed but we were not aware of that until check in. Our room door did not close on it's own you had to push it or pull it.

Business Family

2/10

Poor

24 Aug 2025

Lora

Very overpriced hotel for what you get. There was construction going on, stairs seemed dirty, tub in room was clogging, room smelled old and had unpleasant air quality that resembled cigarette smoke trapped in the walls from many years ago.

Leisure Family

2/10

Poor

13 Aug 2025

Richard

Na

6/10

Pleasant

12 Aug 2025

Lloyd

3 stories—elevators broke, pool out of order. Entire building smells old and dirty.

4/10

Poor

10 Aug 2025

Joshua

FIND SOMEWHERE ELSE

Elevator out of order.
Pool out of order.
Old TV without just cable channels. No steaming to log into.
Tv color messed up.
Stains on the comforter and shower curtain.
Dead bugs in the corner.
Mini fridge frozen up but not cold.
Breakfast served until 10 but out of hot food by 9.

Partner

2/10

Poor

10 Aug 2025

Shaun

Terrible

I paid $170 for a run down hotel with pool construction. Needs upgrades. The furniture was stained up. I heard 2 Jamaican employees arguing about how the hotel needs renovating lol. Don’t book this place! It’s not a Hampton quality hotel, and the breakfast sucks

Partner

10/10

Exceptional

06 Aug 2025

Valarie

Nice room , not good breakfast

Leisure

6/10

Pleasant

04 Aug 2025

James

Major renovations are underway. The property should be closed until the work is completed

4/10

Poor

03 Aug 2025

Verified traveler

Poor overall condition

The pool was closed. The elevator was broken. The oven was broken so no hot breakfast items other than waffles. The place is a general mess.

Friends_and_family Family

6/10

Pleasant

03 Aug 2025

James

Everything was fine the motel was under construction and the breakfast layout was just ok nothing fancy and the pool was closed

Business_and_leisure Family

4/10

Poor

27 Jul 2025

Melissa

Disappointing

The lobby and the room itself was clean. The receptionist was friendly and gave us extra pillows and a blanket for the sofa bed. However, the entire reason we booked the hotel was so the kids could swim. Upon check-in, we learned that the pool was under renovations as well as the elevator. My mother was with us and she does not manage stairs well, however, we made it work. Breakfast was mediocre. No hot breakfast available, except make it yourself waffles, but there was no syrup out until someone asked for it and even then, it was over 20 minutes before that was brought out. Overall, a huge disappointment for $150 stay.

Friends_and_family Family

2/10

Poor

27 Jul 2025

Alana

No pool, no elevator, mildew and bad odor. Staff not totally knowledgeable. No hot breakfast.

6/10

Pleasant

23 Jul 2025

Verified traveler

Ladydi

Elevator does not work. No refrigerator in the room, thank heaven I grabbed a small cooler to take with me. It rained, TV went out, Internet went out. Key cards stopped working several times.

Partner

8/10

Excellent

20 Jul 2025

Theresa

Everything offered by Expedia was not available to us. One instance, Full Breakfast! Hotel was in process of remodeling.
Our room was very nice.

Leisure Partner

2/10

Poor

19 Jul 2025

Jose

Elevator out of service, no real breakfast, dirty and unclean

Leisure Partner

2/10

Poor

18 Jul 2025

Barbara

No elevator, no pool, very limited breakfast…all things advertised. You should be embarrassed

Leisure Family

2/10

Poor

14 Jul 2025

Paul

Very dirty and old. Pool and everything was closed

4/10

Poor

13 Jul 2025

Barbara

A Poor Experience

Floors were very dirty; toilet paper holders were broken; not all lamps had bulbs; Window did not close and made a/c work overtime; door did not latch securely unless slammed shut; construction dust and debris was poorly cleaned up in hallway; “breakfast” was meager and hot serving dish never seemed to be filled; no tissue available in hotel.

Partner

6/10

Pleasant

06 Jul 2025

Sara

The whole hotel is under renovation. No pool and the elevators do not work. They report they’ve tried to tell Expedia many times but they won’t change their listing information.

The breakfast was Spunkmeyer muffins, runny waffle mix, yogurt, bagels, oranges and apples. The beverage choices were milk or OJ.

Kind of a let down for a great planned weekend!

Leisure Family_with_children

4/10

Poor

02 Jul 2025

Matthew

The hotel was under construction, which is clearly needed. My room was dark, damp and worn out. The place needs an upgrade. The elevator was not working and the normal breakfast was not available. Not the worst stay I have had, but definitely not the best.

Business Self

2/10

Poor

01 Jul 2025

José Alonso

Pook not working

The main reason to chose this hotel was the pool and it was closed on Sunday. The filters were not working and the mantainence people couldn´t fix it. I would like to get a refund, please.

Friends_and_family Family

2/10

Poor

29 Jun 2025

DEBRA

Outdated, needs to remodel the whole building will never stay here again. Room old furniture, bathroom tub dirty, dark carpet, smoke detector missing.

10/10

Exceptional

17 Jun 2025

Donathon

It was nice

Business

4/10

Poor

08 Jun 2025

Don

Not sure this property is up to Hampton Inn standards.
Dripping tub faucet, no amenities to purchase (Tylenol or ibuprofen). Was awaken by demo tile job of unit directly accross hall that had no door on it.

Friends_and_family Friends

4/10

Poor

29 Apr 2025

Alexis Danielle

Dirty. Mold and left over hair in showers. Comforter had spots on it. Kind of gross.

4/10

Poor

19 Apr 2025

Gongpeng

Dirty

6/10

Pleasant

07 Apr 2025

Frank

Hotel needs a bit of TLC. Needs updated rooms and TV’S.

Business_and_leisure Partner

10/10

Exceptional

06 Apr 2025

Alyson

Easy walk to several dining options. Pet friendly. Cheerful reception. American flag in terrible shape. Not important to everyone, but it is way past retirement.

Leisure Pet

10/10

Exceptional

05 Apr 2025

Alexander

Everything was good

Business

2/10

Poor

31 Mar 2025

Verified traveler

Take photos of the room before leaving

Arrived at this hotel at 2am in the morning. Left the hotel at before 7am for business. It’s only for small 5 hours. Our credit card was charged $250 dollars for alleging us stolen pillows and beddings. We called the hotel why we are charged at first they said we are smoking in the room and then changed the story and said we stole pillows and beddings. We never gotten any results for the complaint we made.

Business

4/10

Poor

25 Mar 2025

margaret

Outdated and worn decor
Dark hallways
Unmarked elevator
Slow shower drain
Ill fitting sheets
Front desk was the plus to this place
I have stayed in many Hampton hotels but their standards have certainly gone downhill
My previous stay in New Jersey was about the same
So disappointed

Leisure Self

4/10

Poor

23 Mar 2025

Keith

Broken bed,no lights,etc

Didn’t list the pool was closed on hotels.com. Light in the bathroom barely worked and couldn’t see anything. Right side of bed sat lower than the left side. Security door on the side of the building wasn’t locked,so anyone could walk in.

Partner

8/10

Excellent

23 Mar 2025

Cindi

Hotel very noisy at night

Leisure Family

6/10

Pleasant

09 Mar 2025

shirley

Very dated building needs a major remodel our room did not have a toilet paper holder you could see where there used to be one. Room was clean for the most part just old bathroom fixtures that need attention.

Leisure Family

10/10

Exceptional

06 Mar 2025

Lydia

It was a great stay

4/10

Poor

02 Mar 2025

Stephen

Road noise from I94 was terrible all night long. The hotel only had a dozen guest cars in the lot so they could have put us in a room on the backside of the building, not the front side nearest the freeway.

Partner

8/10

Excellent

01 Mar 2025

Gary

Easy access

Leisure Partner

8/10

Excellent

16 Feb 2025

Carrie

Everything was wonderful until I was in the shower and there wasn’t any shampoo or shower gel both bottles were empty. Other than that the stay was nice

Partner

8/10

Excellent

27 Jan 2025

Billie

Hotel was conveniently located near shopping and restaurants. The pool was closed for repairs, but was not told about the repairs when I made my reservation. Our room was missing the curtains on the window, so I had to hang a blanket on the window.

Leisure Partner

8/10

Excellent

28 Dec 2024

Verified traveler

It was ok.

It was ok. It would have been nice to know that they were renovating, which is very much needed. The elevator sounded sketchy and it was just very outdated. The bed and sheets were very uncomfortable. The highway is right next to the hotel and it was so loud and hard to sleep. I can see they are investing into the renovation, and I would be curious to see how it is after. The staff was very friendly.

Partner

4/10

Poor

24 Dec 2024

Dawn

It is my mistake that I based my reservation of this property on the overall rating of the facility without researching the individual reviews, which were all in all accurate. The hotel is dark throughout (paint and furnishings) and sorely in need of maintenance and repairs. It could have been more thoroughly cleaned, as the t.v. and mirror were overlooked and had smudges on them. However, the beds and bathroom were clean and the water was hot, so it sufficed for a one night stay. There was a strange, intermediate noise that we could not place that was rather loud and annoying. Our room also faced the expressway so there was noise from that, but it wasn't intolerable. The clerk at check-in was not the most personable and made us feel like we were putting her out, so I refrained from asking any questions about breakfast or anything else for that matter. I will echo numerous other reviews in saying that it was mediocre at best-i.e. it could have been better, it could have been worse-but definitely NOT what you would expect from a Hilton chain.

Leisure Family