Name: Americas Best Value Inn West Monroe
Address: 310 Thomas Road, Louisiana, 71291, US

4/10

Poor

02 Aug 2026

Serenity Rachel

Very busy location, rooms are old, staff were great. We stay couple hours and left, was to noisy for my husband.

4/10

Poor

02 Aug 2026

Jennifer

The front desk clerk was kind, but the property wasn’t well lit or marked. There were a number of people loitering around outside giving the area an unsafe feeling. The room was dirty-dirt and bugs on the carpet, dirt and hair inside the sheets.

6/10

Pleasant

27 Jul 2026

Damian

Little more attention could have been done in the room. Bed sheets and comforter had cigarette burn holes in them. Spider webs in the ice machine and had a foul smell initially.AC worked well and parking was good

2/10

Poor

26 Jul 2026

Kriatina

When I showed up to check in the girl at the front desk said they were sold out and didn’t have a room. I let her know I had already paid for the room and showed her my confirmation through the window and she said to call for a refund as she didn’t have anything.

2/10

Poor

24 Jul 2026

Zachary

Air conditioning was horrible

2/10

Poor

23 Jul 2026

Wynnie

The parking lot wasn't well kept, overgrown shrubs, dark, stairs were broken and uneven, the bathroom had no shower curtain, television didn't work, called the front desk, was told that maintenance man was gone for the night,

2/10

Poor

19 Jul 2026

Dean

Wall plugs are a fire hazard. Bugs on the pillows, sketchy people hanging around in the parking lot, tub was so slick I had to hang on to the handicap bar the whole time while taking a shower, outside noise was bearable overnight but still uncalled for.

Self

4/10

Poor

13 Jul 2026

Tamarra

Property is very old, musty smelling and dirty!! My daughter said the room gave her the creeps.. I couldn’t sleep in there. I asked for a refund and left as soon as I checked in!!

Family_with_children

2/10

Poor

06 Jul 2026

Taisha

Room in nasty condition, staff rude and unkind, named Kay i believe she is a family member of the owners. Housekeeping never cleaned my room the whole stay. People hanging outside, very unsafe I do not recommend!

Self

2/10

Poor

05 Jul 2026

Elvra

This is a dump. Do not book this motel unless you are a construction, or other laborer, etc.. Not fit for normal family travelers. BEWARE!!!!!

2/10

Poor

01 Jul 2026

Jonathan

It says on thing free breakfast but I get up at 7:45 and then they said that breakfast closes at 7:30 and they're out of everything don't go stay there sorry ladies and gentlemen

4/10

Poor

28 Jun 2026

Ashley

There not enough parking I had to park in a handicap parking spot and surprised I didn’t get a ticket….

Self

8/10

Excellent

26 Jun 2026

Muhammad

Great location and friendly staff. Cleaning staff was great about asking if we needed anything.

The only negative is hotel is older and could use a facelift but nothing that should keep anyone from considering especially just for its location.

Friends

2/10

Poor

25 Jun 2026

Pedro

Stayed before, but this time never did , staff booked me a smoking room after I had reserved a non smoking room. An place was booked up.

2/10

Poor

22 Jun 2026

Colby

I did not like any of it. The door to the motel room looked like it had been kicked in from a drug raid about 50 times. One of their walls was just plywood. There was gouges all in the bathroom where it looked like someone just had a knife and started carbon things in the wall we had to hold the wire to even be able to use the microwave and it was all the way around horrible horrible stay

Family_with_children

6/10

Pleasant

21 Jun 2026

chad

Conveniently located on main drag

Self

2/10

Poor

19 Jun 2026

Ticzey

Worst stay ever! Room where filthy, wholes in the door, parking lot was full of junkies and everything was unkept

Friends_and_family Family

2/10

Poor

19 Jun 2026

Tina

I booked 2 rms the my room with my mom 1 bed the sheet had a blood spot housekeeping was off. Driving from Destin we were tired so I changed the sheets. The 2nd rm the AC didn't work and the tub didn't drain my daughter and her 3 kids 1 is 6wks old baby. They were not in the room in hour and she told me their bedding was dirty as well, so they decided to drive on home. I need a refund for 1 and discount for the other.

Friends_and_family Family

2/10

Poor

18 Jun 2026

Pedro

Reserved a non smoking, was the given a smoking, I showed them my reservation which was right but they said the error was the booking app. So I was out of a room case they didn’t have any more available. So had to go elsewhere for a room ford the might.

Self

2/10

Poor

16 Jun 2026

Roderick

Room amenities are false, lots of torn up furniture in room

Self

10/10

Exceptional

15 Jun 2026

Valarie

It was a nice toom for an overnight stay. The staff was very polite and courteous.

Partner

6/10

Pleasant

12 Jun 2026

Emanual

Nice clean remodel bathrooms that's with good about it

Self

2/10

Poor

06 Jun 2026

Kevonte

Nasty

Self

10/10

Exceptional

05 Jun 2026

Christina

I rate is 10 out of 10

2/10

Poor

31 May 2026

Deanna

Bugs everywhere in our room. Would not stay here again.

Family_with_children

6/10

Pleasant

29 May 2026

Teena

Room smelled ok. All bed covers had cigarette burns on them. Opened draws to separate clean and dirty clothes, something unknown spilt in drawer. Refrigerator worked well. Toilet would not refill without manual manipulation.

Friends

10/10

Exceptional

10 May 2026

Debbie

The room was very clean and quiet

Partner

6/10

Pleasant

09 May 2026

Beatrice

I hurt both my legs on an iron piece of bed rail that is protruding out at the foot of the bed about 6 inches long 2inches wide beside the air condit

2/10

Poor

08 May 2026

kiersten

When i first got there the front desk girl ignored me for 15 min… not even a greeting i guess she was tryna help someone in the phone? I dont know but legit let me stand there 15 min with no acknowledgment. After finally getting off the phone the room we had was dirty. A group of giant dead roaches greeted us. Minimal toiletries. Non smoking room had burn holes in the bedding. Sheets had hair strands on them. Bathroom was dirty. Ceiling was popped up and open. Ended up leaving this location upon check in.

Family_with_children

8/10

Excellent

07 May 2026

Memory

The front desk lady was very accommodating to our needs, a few minor issues, the blankets are thin so bring extra… the air conditioner worked well! Would stay again…

Family

4/10

Poor

05 May 2026

William

If you want a cheap room just for a night's sleep and don't mind a poorly maintained hotel, this may be for you. Many construction vehicles were parked in the lot making a convenient place to park hard to find. I will say, the sheets, pillowcases, lavatory and tub were clean. But...there was minimal daily room service, I don't think the floors, especially along the base boards had been vacuumed in months, if not years, no stopper for the lavatory, the one for the tub was laying on the side, the faucet for the lavatory was loose, the refrigerator was rusty, the air conditioner was missing parts to direct the air (but it worked), some lights or light bulbs didn't work, the hair drier plug looked like it got run over by a train and was inop, and electrical plugs were loose. It appears the owner had no pride or sense of care in the property, which means to me that only profit was the goal. I'll go elsewhere next time.

Self

4/10

Poor

20 Apr 2026

Kim

Smells weird. And the smell stays in your cloths.

Self

2/10

Poor

12 Apr 2026

Michelle

Nasty, stinks, towels dingy, sink cracked up, remote did not work, lights did not work, comforter and sheets have cigarette holes in them, cards did not work both times I tried to enter the room. I felt unsafe just a horrible experience!! Washed my hands touched the bed and hair was on my hands just gross

Family

2/10

Poor

03 Apr 2026

KAI

Dirty room, broken facilities

Business

8/10

Excellent

23 Mar 2026

Pedro

The place looks shady but it’s a good area, restaurants next door, never had issues here.

Self

10/10

Exceptional

05 Mar 2026

Lori

My daughter and I stayed here for nights. The room was very clean, the beds were very comfortable and we felt very safe. The staff was very nice and helpful. We eould definitely stay here again.

Friends_and_family Family

4/10

Poor

04 Mar 2026

LaTonya

The room conditions are poor. There are cigarette burns in the blankets, the room doors aren't floor length approximately half an inch off the ground. The toilet sets do not fit the toilet. The outside of the property is unkept and the guest just hang out outside of the property. The towels are stained, not full sized and the rooms have a smell.

2/10

Poor

04 Mar 2026

Tony

This place was absolutely terrible, I couldn’t even stay in the room thru the night because the person next door was smoking so much it smelled so bad in my room I had to stay in my truck. Sheets had stains on them shower was nasty carpet look like somebody rubbed dirt into the carpet. And just all around horrible like I said I stayed in my truck vs the room

Self

4/10

Poor

02 Mar 2026

Robert

Only room left in town at 9 pm. Rough property, but better than sleeping in the car.

Partner

10/10

Exceptional

26 Feb 2026

Renee

Staff was great room standards,of course

4/10

Poor

06 Feb 2026

Jason

The room smelled like cigarettes the blanket or what they are calling a blanket looked more like window curtains the door had a large Crack underneath it large enough for rodents to get into the room

Business Self

8/10

Excellent

23 Dec 2025

Pedro

No issues stayed there before, clean secure parking lot

Friends_and_family Family

2/10

Poor

30 Oct 2025

Ima

Had to ask for towels,toilet tissue. Trash was not emptied by staff. We emptied trash ourselves. They only had one small trash can in the room. No breakfast. Shower head was lower than most people. Room was very small. Tried to call desk from the room and it was always busy

Friends_and_family Family

2/10

Poor

25 Oct 2025

Teisha

The room was clean. But the TV and lights jeot cutting off as if there was a shortage. Another lasy cane in to comolain abt the same thing in her room. The linen carried an old smell, i carry lysol everywhere so i took care of that. I had an ironing board but no iron. The door had a big whole at the bottom so i oht towels on the floor to majd sure nothing came in.

Self

2/10

Poor

07 Sep 2025

Jonathon

Nasty, dirty, unsafe, nasty.

Leisure Family_with_children

6/10

Pleasant

11 Aug 2025

Eric

It waa too close to the road.

Leisure Self

6/10

Pleasant

01 Aug 2025

Harold

Property is a bit run down

Leisure Partner

2/10

Poor

30 Jul 2025

beth

Room reaked of cigarettes bugs in the room
Trash all-over

2/10

Poor

28 Jul 2025

Isiah

the environment was horrible, no AC, linen was awful

Business Family

6/10

Pleasant

19 Jul 2025

Wendy

Had a family of 10 needed 3 rooms all three room smelled of sewage and there was burnt cheets on the bed over all just a night stay to rest

Friends_and_family Family

10/10

Exceptional

01 Jun 2025

Shasta

Decent

Friends_and_family Family

2/10

Poor

24 May 2025

sujai

Bad smell. AC was not Maintained well

Leisure Family

2/10

Poor

04 May 2025

Verified traveler

Sheets had burn holes in them, hair dryer was an electical hazard, dead bolt didn't lock, our car was hit in the parking lot, door did not seal fully, room was not very clea. i will not be back to this hotel.

2/10

Poor

28 Apr 2025

Cynthia

Not like the picture asked for non smoking room put me in a smoking room cards didn’t work door looks like it was kicked in and didn’t want to close

Business_and_leisure Family_with_children

2/10

Poor

20 Apr 2025

Judd

Didn't stay here

8/10

Excellent

11 Apr 2025

Johnnye

The plug ins need to be replaced in every room that I stayed in. The ceiling tiles need to be repaired. Some of the rooms have a bad smell. The mattresses need to be turned and or replaced. Some of the bed frames need to be repaired. The chairs need to be cleaned. You can smell cigarette smoke coming through the wall on some of the rooms. The doors need the strip at the bottom replaced. The air conditioner vents are mostly all broken off.

Leisure Self

6/10

Pleasant

08 Apr 2025

demtrick

I liked my stay . I was supposed to get queen room and got double bed. The heat and or unit didn’t work real well. Beds were clean but there still a little trash on floor when I checked in. I didn’t like the bed spreads. The staff was very friendly.

Leisure Self

6/10

Pleasant

31 Mar 2025

Tamika

The location is very good. Supercenter Walmart right across the street. Everything you need from food, to shopping is in walking distance. Staff is very courteous and prompt…

Business_and_leisure Family

4/10

Poor

23 Mar 2025

Cody

Bed was lopsided

Self

10/10

Exceptional

24 Feb 2025

Steven

Everything was good except for the roach on the counter

Partner

8/10

Excellent

22 Feb 2025

Johnnye

There were two towels a rug a hand towel and two washcloths. After I used most of that I specifically asked for the same thing. I got a towel a rug a hand towel and a washcloth. The bathtub had a chip in it. The ceiling tiles were coming loose and the door had a two and a half inches where the door seal was broken and cold air came in. Some of the plug -ins did not work and the coffee maker spilled water everywhere. It only made a half a pot of coffee. The tv went off every three or four hours on its own. There was no blanket or quilt on the bed and only two pillows. It had what looked like a table cloth or something similar on it. The microwave locked itself every time it was used.

Self

10/10

Exceptional

19 Feb 2025

Tamika

Staff was very helpful and polite. They met every need. Rooms are affordable!!!

Leisure Pet

2/10

Poor

08 Sep 2024

Verified traveler

Walk into my room to find poop in the toilet!!!

8/10

Excellent

21 Jul 2024

Piper

Nothing fancy, but cost effective for a comfortable night when traveling

Leisure

2/10

Poor

13 Jul 2024

Tynesha

HORRIBLE EXPERIENCE!

My stay here was horrible! There were roaches all on the wall, as well as dead roaches in every room. The Wi-Fi did not work, the bed sinked in when you sit down or lay down. The sink was a little messed up, the shower curtain was dirty , the bedsheets had holes in them as well as weird stains !

Business

4/10

Poor

30 Jun 2024

Christina

They need new beds

Leisure Family

4/10

Poor

07 May 2024

Najarian

It was nats flying around.. The floor had never been vacuumed.. Bed shams cover metal slacks which I cut my leg on.. Ceiling towels look like people. Have been hiding things in them.. They are dirty with spider webs over the bed

Leisure Partner

4/10

Poor

17 Mar 2024

Concepcion

The outside of the hotel looked bad. The covers on the bed was dirty

Leisure Family_with_children

4/10

Poor

15 Feb 2024

Annie

Absolutely disappointing.

I know that this was not a 5 star hotel, but I didn't expect the Americas Best Value Inn in West Monroe, LA to be in such rundown condition. The bottom of the door had 2 spots in which you could see daylight easily. That really made me uncomfortable. The handle on the commode nearly fell off several times (it sort of dangled) and you had to flush carefully or the water would keep running, and the faucet in the sink wobbled when you turned the water on and off. The thing that bothers me most was the open space to the outside on the bottom of the door. I detest insects, and was concerned that something would crawl through the holes and into the room. I stuffed 2 small towels into the opening at the bottom of the door to deter any varmints. I only took pics of the door because it was the worst part to me, qnd the pics are showing that you can see daylight at either end of the bottom of the door, and the last picture shows the outside of the door and the kick plate at the bottom is about to fall off. This was my first and last visit at an American Best Value Inn.

Self

2/10

Poor

14 Dec 2023

jeremiah

Had bed beg

10/10

Exceptional

17 Nov 2023

Kevin

Comfort

Just what we was looking for

Business

8/10

Excellent

15 Oct 2023

Terry

Would stay again

It was clean , quiet and good overall

Self

6/10

Pleasant

22 Sep 2023

Edward

Older Motel

Leisure Partner

2/10

Poor

09 Sep 2023

Verified traveler

Very dissatisfied

I was charged by hotels.com for the room I booked on September 7th for September 7th to September 8th 2023. I arrived 30 something minutes late. And then the other 30 minutes the clerk what took explaining to me why she had to cancel my reservation and charged me $90 for the room and told me that because it was after midnight that it their system immediately rolls over to the next day which means officially when I paid for the room and had to pay $90 for it I paid for September 8th through September 9th however that's not how they made it they made it as I checked in on September 7th and I had to check out on September 8th and gave me until 12:00 to do so at 12:00 they not beating on my door woke me up and in commits to telling me that do I want them to help me move my things out into the rain and I'm not even awake so I asked him can I just book the room again because there's no way you know I I wouldn't even awake I've been traveling with my sister who has stage 4 cancer.. so I was super tired. that said I asked her how come since the system rolled it over to the next day meaning that since I was 30 something minutes late that I was checking in actually on the 8th of September and checking out on the 9th but that's not what my receipt showed it showed check in on the 7th check out on 8th okay then I give them my credit card to go ahead and recheck me for for the 8th again and this time the receipt come back showing that it was like $170 not only that I was charged 3 times!

Self

2/10

Poor

04 Jul 2023

Verified traveler

terrible!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Friends_and_family Family

8/10

Excellent

19 Jun 2023

Verified traveler

Would stay again

Room was decent, staff was friendly, conviently located. Didn’t like the Mexicans sitting outside blasting their music during the night.

Friends_and_family Family

4/10

Poor

25 May 2023

Elfa

No breakfast even though advertised on the website, on grounds, and Expedia.

4/10

Poor

10 May 2023

Freemanb

Shower head at about 5 ft., low water pressure,faucet in sink about to fall off, vent in bathroom disgusting,wall outlets did'nt work,light at bed was dim, no cover on remote so batteries kept falling out, carpets need a good cleaning. No breakfast anymore \"because of covid\".

Business_and_leisure Self

6/10

Pleasant

06 Mar 2023

Brian

Next to busy highway. Door didn't seal tight so it was loud.

Leisure Family

6/10

Pleasant

04 Mar 2023

Denise

Wifi very slow

Place smelled like a skunk (suppose to be a smokefree room)

Leisure Self

2/10

Poor

07 Jan 2023

Chris

No breakfast not safe no locks privacy concerns with holes in ceiling and plugs were concerning

2/10

Poor

11 Dec 2022

Christina

Room 133...no coffee pot, called desk and said she could t bring one but i could come get it, ac barely worked, the cover to ac was falling off, bathrrom floor dirty, holes in bathroom walls. But was cheap and great location. No breakfast or coffee in lobby as advertisemnet stated breakfast.

Leisure Family_with_children

6/10

Pleasant

11 Nov 2022

Erin

Don't waste your money

The bed is very uncomfortable. The police were there knocking on my door looking for someone, not me.

Partner

6/10

Pleasant

11 Jul 2022

Kristina

Unsafe area. It was very hot and pool was closed. Centrally located.

Leisure Family

6/10

Pleasant

31 May 2022

Danny

It was what I expected. Budget

2/10

Poor

08 May 2022

Chad

It is close to alot of resteraunts and stores.
Old run down rooms and smells.
Poor water pressure in the shower.
No coffee or anything in the morning.

Leisure Partner

10/10

Exceptional

10 Feb 2022

Abby

Everything was great

Leisure Self

2/10

Poor

13 Jul 2021

Adriana

The pool IS NOT available. The pictures online are very misleading. I DID NOT have a remote

2/10

Poor

04 Jul 2021

Verified traveler

This was the nastiest place ever ,loud thumping music half the night, dead bugs all in the room,dogs barking ,just plain ole nasty,NEVER RECOMMEND STAYING HERE

Leisure Family_with_children

4/10

Poor

15 Jun 2021

Verified traveler

I woke up to a roach crawling on me. Patrons nextdoor sitting outside room and smoking weed. I could smell it in my room. Totally did not feel safe. Definitely NEVER going back again.

Leisure Self

2/10

Poor

13 Jun 2021

Raena

Go Elsewhere

Check in was fine, when i went to my room, the door was open and there were no towels. I didnt have time to stop at the front desk amd say anything due to a time crunch on needimg to get to a baseball game. I stopped at the front desk that night to ask for towels, the attendant asked me to come back in 30 or 45 minutes, it was close to midnight, because housekeeping wasnt there and she had to track towels down. I get to my room and there is a bag of towels tied on the knob. Pretty sure there were at least 2 drug deals going down out in the parking lot, people playing music really loud at about 12:30 am, right below our rooms.

Friends_and_family Friends

2/10

Poor

01 Jun 2021

Carla F.

dirty room

the room was very dirty and it smelled like marijuana looked nothing like the pictures on VRBO ended up not staying at the hotel checked in and then checked out!!! I would not recommend anyone stay here!

6/10

Pleasant

31 May 2021

Verified traveler

Room was musty smelling and door did not seal well. Parking not easily accessible with drive thru right next to parking in rear. Pool not open for Memorial Day weekend,

Leisure Family

2/10

Poor

31 May 2021

Rebecca

Dirty skunk rooms

First the pictures on the website and reality do not match up. This place looked terrible. I asked for two non smoking rooms, one room smelled like a skunk and the other room was for smokers had a do not disturb sign on the door a
The girl running the front desk told us just to knock on the door and see if anyone was in there. We turned our keys and left. I’m still waiting to here back from hotels.com if they will refund my money.

Friends_and_family Family

2/10

Poor

17 May 2021

William

Don’t stay here

The room was smelly and hot. A non smoking room that smells like cigarettes is pretty pointless!

Friends_and_family Family

2/10

Poor

16 May 2021

Verified traveler

DIRTY AND SKETCHY

This was the most disgusting, dirty room I have ever walked into. First thing I noticed was something wet and sticky looking on the bed spread. I Immediately went and turned the keys in and left. Waste of money since I paid online and can't get a refund.

Friends_and_family Family

2/10

Poor

21 Apr 2021

Verified traveler

Do not stay here!

The rooms were not clean at all! People partying all night and running around being loud.

Business

2/10

Poor

19 Apr 2021

Verified traveler

Anticipating a good day on this past sunday, we came to Monroe for a baptism of a terminally ill kid. The hotel from the get go, upon driving up, was in poor condition and upkeep on the outside to the inside of the hotel. I must say whoever used photoshop to show the so called beauty of this address did a really good job.
The pictures really do it some good. Besides having to deal with constant drug activity, the straw that broke the camel's back was around 8 pm when all hell broke out with a parking lot fight. What we found out was that this hotel allowed over age adults bring 13 and 14 year old girls to the hotel to party. We know this for a fact because the young girls were located next to our room. There was vomit on the second floor where no one could walk without avoiding it. The family fight that broke out. Also being in law enforcement, the illegal constant drug activity....lets just say... this is not a family oriented place. You get what you pay for, when you are limited on hotels in the area because of occurring events. To finalize the check out receptionist was nice..but her father, grandmother or whoever it was that spoke with a tractemotomy was a 10/10 on rudeness when it came to the next morning for trying to check out and reporting what all happened the night before.

Business_and_leisure Family_with_children

2/10

Poor

18 Apr 2021

Verified traveler

Not fit for human occupancy. Gross nasty and awful.

Leisure Partner

10/10

Exceptional

15 Mar 2021

Verified traveler

Property was clean and affordable. Staff wad freindly and polite.