Name: Red Roof Inn Monroe
Address: 927 Martin Luther King Jr Drive, Monroe, 71203, US

2/10

Poor

28 Jun 2026

Denise

I had made reservations at this Red Roof Inn. I was called the same day as I was to check in and told this location had a plumbing issue and I had to go to a different Red Roof Inn 4 miles away from the one I originally booked. When I checked in to this new location the A/C did not work in the room and it was over 90 degrees. I went to the front desk to tell them and a man from the front desk came and got it to cycle on, but it went off a couple minutes after he left. We waited for it to cycle on again, which it did, for only a couple minutes so I went back to the front desk and told him I wanted another room. He said they would get maintenance to come look at it and if they come in 15-20 minutes, then he would get us another room. Well, they did not come so they finally did put us in another room where the A/C unit was working. The elevator did not work and the breakfast was awful. I don't think I will be staying in a Red Roof Inn again.

6/10

Pleasant

18 May 2026

Jeffrey

Very old property needs to be updated. Sink would take forever to drain

Self

8/10

Excellent

12 May 2026

Jimmy

If you have a large vehicle, make sure you check where to park to avoid difficulty

10/10

Exceptional

04 May 2026

daniel

.

10/10

Exceptional

03 May 2026

Barbara

The room was huge! It was very clean and I was excited to see that it didn't have carpet. The bed was very comfortable with good sheets, pillows and a very nice comforter. The jetted tub was a pleasant surprise and very much enjoyed! Will definitely stay here again.

Family

8/10

Excellent

03 May 2026

Guadalupe

Room was clean and employees were very polite and respectful

Business

2/10

Poor

03 May 2026

Sheri

We never made it to the room. I pulled up and left my nephew and mother in the van and ran into the office to check in. When I came out there were 3 men looking into the windows of the van. They walked off when I came out and got in. Then a 4th man came of walked by and looked into the windows as well. We did not feel comfortable so I turned the keys in and left.

Friends_and_family Family

6/10

Pleasant

22 Apr 2026

robin

Not good area for walking dogs. Room was good, clean

Pet

6/10

Pleasant

12 Apr 2026

Delvina

The air condition was extremly cold.

Partner

8/10

Excellent

22 Mar 2026

Stephen

The staff were excellent. The place was very busy but they took the time to provide individual attention. Rooms are clean and very reasonable.

Self

10/10

Exceptional

14 Mar 2026

Telyameka

The workers were very helpful and friendly. When i open the room door the freshest hit me. The ac was on and working very well. When ever i go back they will be the first ones i will check in with.

Partner

10/10

Exceptional

20 Feb 2026

Ladeirda

Love the stay will be back

10/10

Exceptional

16 Feb 2026

Chris

Nice place but parking was difficult and too expensive for the quality

Business Self

8/10

Excellent

17 Jan 2026

Donald

Clean Room

10/10

Exceptional

02 Jan 2026

Nancy

Good

10/10

Exceptional

02 Jan 2026

Brenda

Well the heat work too cold for the AC

Self

8/10

Excellent

31 Dec 2025

Dara

Everything was actually nice for the price, I would stay again. One thing I can say is the smell of the non-smoking rooms.

Business Self

8/10

Excellent

04 Dec 2025

christian

Everything was great but the tub was weird had some type of stain on the side other than that it was amazing

10/10

Exceptional

21 Oct 2025

Jaunell

Homecoming

Great weekend stay. Need more hot water for late check ins

Self

4/10

Poor

13 Oct 2025

Ashley

While the room itself was clean, the customer service from the front desk rep needs work. My husband and I found cigarette stains in the bathroom, the room reeked of cigarettes, and the TV was not working. The room was supposed to be smoke-free. Not only did we not get an apology, but the front desk worker kept making excuses and was rude/accusatory. He fixed the TV, but that was pretty much it. We only stayed because we were tired from traveling all day, and it was too late at night to find a different hotel or inn. We would've let it slide and understood the circumstances if we were AT LEAST given an apology. Unfortunately, I am unable to overlook that rep's behavior. I would've given the staff and service 1 star, but the cleaning ladies were at least very nice, so I gave it two stars.

Leisure Partner

10/10

Exceptional

02 Oct 2025

Dale

very clean, comfortable room. check-in was no problem. the only problem was that I couldn't get the TV to work, but I was actually to tired to watch TV anyway. Pleasant stay!

Business

10/10

Exceptional

14 Sep 2025

Michelle

Clean comfortable beds and rooms

Friends_and_family Family

8/10

Excellent

10 Sep 2025

Tanner

Shockingly good experience

I was shocked when I got into my room and found out that I had an actual jacuzzi tub that worked along with the room being cleaner than most of the hotels that cost $100+ a night. Staff was very basic, didn’t go out of their way for anything but also didn’t do anything wrong. I would highly recommend giving this place a chance especially at the price associated with it.

Business Self

10/10

Exceptional

07 Sep 2025

Breann

A sweet woman on staff checked us in and shared her good humor with us! The room was nice and clean, we felt safe throughout our stay. Not too much traffic noise. We found the beds to be quite comfortable and were able to get a good nights sleep here! Shower had decent water pressure and water got warm quickly. I would recommend booking if you're looking for a nice place that is still affordable!

Leisure

10/10

Exceptional

23 Aug 2025

Jeffrey

Great

Staff was amazing, room was clean and everything worked did not have any issues, not sure what some of the negative reviews were about, but like I said, I have no issues… but just know there are no restaurants nearby. We don’t have a vehicle.

Self

10/10

Exceptional

22 Aug 2025

Lacey

Great over night stay.

Stayed over night here. Room was clean and beds were good.

Friends_and_family Family

8/10

Excellent

16 Aug 2025

Allison

Room was pretty clean, AC was great, no weird hotel smell. Bathroom was a little small and the door was broken but not the end of the world. In a loud location, but not bad with earplugs/loud AC

Business_and_leisure Family

10/10

Exceptional

15 Aug 2025

Brenda

The property well kept and I love staying the staff is very friendly

Leisure Self

10/10

Exceptional

10 Aug 2025

mark

Great value hotel

Room was clean and everything worked. Bed was comfortable and room had a fridge and microwave. Would definitely stay here again

Self

4/10

Poor

08 Aug 2025

Pedro

Overall place was decent, to a point.

Privacy was not good at all they had wooden blinds a you can see thru the cracks. Bed was hard as hell no support lumpy, very hard nigh considering I had to drive 14 hours the next day.

Friends_and_family Family

2/10

Poor

07 Aug 2025

Joe

This was a very poorly operated place: the WiFi barely worked at times and it smelled so musty.

Self

10/10

Exceptional

06 Aug 2025

Brenda

A Wonderful Night

I love the bed very comfortable

Self

8/10

Excellent

03 Aug 2025

Bob

It worked for me and my dog.

Leisure Pet

2/10

Poor

21 Jul 2025

Michael

Rude management.

10/10

Exceptional

19 Jul 2025

Llewllyn

Attention to details.

6/10

Pleasant

09 Jul 2025

Jessica

The property was okay.

Leisure Family

10/10

Exceptional

08 Jul 2025

MonTia

It was actually a great place to stay and very quiet!

Leisure Self

10/10

Exceptional

06 Jul 2025

TIFFANY J

Clean & friendly

Very nice staff. Rooms were spotlessly clean! I had read some bad reviews, but was not at all what I read. I will definitely stay there again. Only thumbs down…no breakfast was available! Bummer!!!

Friends_and_family Family

4/10

Poor

26 Jun 2025

Margaret

Just a ratty place. AC was cold however and they did allow my two dogs for a fee. Not a good area to walk them however. They also started calling me before arrival and telling me they were going to charge my card if I didn't show up...I was on the way there. Ugh!

Leisure Pet

6/10

Pleasant

24 Jun 2025

Chantal

The room smell marijuana. Also it needs renovations in the bathroom.

Friends_and_family Family

4/10

Poor

22 Jun 2025

Verified traveler

They obviously do not know how to clean properly

I don’t think the corners of the rooms and bathrooms have actually been cleaned in months or even years and they just get away with it. All along the sides of the beds and in every corner is built up dirt.

Friends_and_family Family

8/10

Excellent

18 Jun 2025

Alexa

While I was a bit disappointed by the uncleanliness of the tub and the fridge, the comfortable bed and well-kept sink area made up for it. To be fair, it’s not a bad night’s stay for the price. Solid pick!

Leisure Friends

8/10

Excellent

09 Jun 2025

Randi

The staff was excellent. The check in was easy. But just be careful. I felt a little uneasy getting my stuff out of the car. Alot of people just hanging around. Coming in and out that wasnt staying there. Or it didnt look like it .Just felt a little off.

2/10

Poor

06 Jun 2025

Rj

The room did not have a fridge and the bathroom leaked into the lower floor causing unhappy guests. The girl at the front counter said their was nothing she could do then hung up.

Business

2/10

Poor

06 Jun 2025

maria

The microwave didnt work ... room had bad smell even it was a non smoking

Leisure Family_with_children

10/10

Exceptional

03 Jun 2025

Lisa

It was nice, clean and the ac worked great!

Leisure Family

2/10

Poor

03 Jun 2025

Judd

I do not believe the 5 star reviews for this property are legitimate. The owner seems to have a process of getting friends to post reviews to create an online image of the property being new or clean. The property is very old and it shows. Do not be fooled by the newer bedspreads. The rooms smell of heavy solvents masking a former smoking hotel. Fixtures, switches, ac, walls, and ceiling are all old. We checked in, took one look at the room, and checked out. Property owner insisted that we pay for one night. I was left with the feeling of a bait and switch.

Leisure Family

10/10

Exceptional

03 Jun 2025

Brenda

I love the location and the room was very spacious and beautiful bed very comfortable

Leisure Self

8/10

Excellent

28 May 2025

Keith

Clean room.

Partner

10/10

Exceptional

27 May 2025

Brenda

Celebrate my birthday with friends

Self

4/10

Poor

20 May 2025

Virginia

Don’t stay here. Very sketchy

8/10

Excellent

18 May 2025

Anna

It was a nice stay.

Leisure Partner

10/10

Exceptional

15 May 2025

Brenda

Convenient

Leisure Self

8/10

Excellent

12 May 2025

Tanweer

Room were clean. They ran out of breakfast items by 8.

Leisure Family_with_children

6/10

Pleasant

10 May 2025

Alba

I was expecting a good service but I didn’t. They canceled my reservation. The staff was veré rude. They were very hard to handle a situation. I think they need to work on customer service. The room was clean but no coffee pot and hard to get connections for my phone.

Friends_and_family Family

2/10

Poor

06 May 2025

Aaron

Worst experience.

Business Family_with_children

4/10

Poor

04 May 2025

Stephanie

Our room was very dusty and unclean.

Business_and_leisure Family

2/10

Poor

04 May 2025

Amanda

Electricity went out in our building only, walls so thin we (including daughter) woke up to noises of sexual acts next door. Beds sank in, caused back pain, can see that mold in the bathroom is just covered with layers of paint, old smell. Front office refused to provide managers number. Worse experience ever !

Leisure Family_with_children

2/10

Poor

03 May 2025

Angelique

It was too scary I never went

2/10

Poor

29 Apr 2025

Laura

Dishonest Management... DO NOT STAY HERE

It was comfortable enough to sleep in, until @ 1:30am the guest nextdoor began banging furniture, singing, speaking, & playing music, all VERY loudly. It woke me up, was startling, sounded like it was in my own room, & went on for 3HRS. 4:30am I alerted the night mgr, who threatened the drunk/high guest w/ calling the cops. I asked if I could switch rms, since I had to travel later in the morning. He said there were no other rms. The guest didn’t get quiet. At 4:45am I packed my things & asked the night mgr for a refund. He said he couldn’t, but the day-mgr could & I shouldn’t have difficulty getting a refund. I left, & went to a rest stop about ½hr down the hwy & took a 2hr nap in the backseat of my cramped sedan to avoid falling asleep @ the wheel. I PREFERRED TO SLEEP ON THE SIDE OF THE HWY IN A SMALL BACKSEAT THAN AT RED ROOF INN IN MONROE. Despite many attempts to receive a refund & being told by the night mgr a refund would be possible, mgmt has denied the refund at least 3 separate times, with different stories each time: The stay was non-refundable. She’s not authorized to give the refund & can’t reach her boss. After being put on hold for a while, she blames it on Hotels.com. “They be lyin’.” She stated that it was not the hotel mgmt denying the refund, but instead the Hotels.com rep was incentivized to not provide a refund. But, when pressed, she denied it on the grounds that no one else had complained about the disorderly guest, despite the night mgr's involvement

Business

6/10

Pleasant

26 Apr 2025

Charles

The property was not quiet. Had to notify front desk about noisy neighbor at 3am.

Business Self

10/10

Exceptional

21 Apr 2025

Kimberly

Great stay

Leisure Partner

10/10

Exceptional

13 Apr 2025

Robert

Great for our one night stay.

Leisure Family

10/10

Exceptional

02 Apr 2025

Robyn

Loved it

8/10

Excellent

02 Apr 2025

Jean

The jacuzzi tube was great and our room was very clean.The front desk is dated and upgrades are needed.

Business Family

2/10

Poor

28 Mar 2025

Camille

Bad part of town, do not stay there alone, also do not try to bring a trailer into the parking lot.

10/10

Exceptional

24 Mar 2025

Nayeli

Good staff

2/10

Poor

23 Mar 2025

Alicia

Run away FAST

The door didn’t open and the tv did not work.

Business

4/10

Poor

21 Mar 2025

Dennis

Bed was comfortable staff not very nice

10/10

Exceptional

21 Mar 2025

christina

Quick trip

The hotel was dated but clean and the staff was friendly. It was quiet and I slept well.

Friends_and_family Family

10/10

Exceptional

18 Mar 2025

myquita

Best hotel i have stayed in

Business Family_with_children

2/10

Poor

10 Mar 2025

Verified traveler

Choose Better

Told immediately upon checking in that I would have to change rooms the next day; I asked why since my room was prepaid, because I came late (11:30 pm). The first rooms (108) air/heat unit had the sound of a machine in a factory, very loud and disruptive to sleep. I moved to second room (201) on 2nd day that I hoped to be better but was far worse. The air/heat unit was much quieter but smelled like dog each time the blower was on. The door had a half inch gap at the bottom that had light, air and and sound coming through. I was provided a towel to remedy the gap. Old spring mattress. All of the furniture was chipped, cracked or damaged. The mini fridge was dirty with hair and old stains and rusted. The headboard had visible adult sized hand prints. The wall closest to the bed had blood splatter. The phone was not working, the clock was not plugged in. These were remedied. All of the metal lamps were rusted. The jet tub had a trail of burn marks. There were two badly repaired holes in the bathroom door. There was dark grout or paint on the wall and base boards making it difficult to distinguish from dirt. The water knob in the shower was not fitted on. While in the shower the water was increasingly hot, on my attempt to adjust to cold, it was getting hotter, burning me. I had to call front desk share the issue and they said \"what do you want me to do?\" Fix the WATER. Send someone up. The person they sent did fix the issue. Dust on the dryer.

Self

10/10

Exceptional

07 Mar 2025

danetta

My rooms right beside each other

Leisure Family

8/10

Excellent

07 Feb 2025

Juan

Good service at the office

Business Partner

8/10

Excellent

04 Feb 2025

Alain

Good value.

I arrived late in the evening and left early in the morning. The staff was great, the bed was comfortable and the place was clean and quiet. A good value for a quick overnight.

Business

2/10

Poor

02 Feb 2025

Amee

DON'T STAY HERE

Will not be staying again. There was standing water in the tub. Told the office, their excuse was that the people upstairs overfilled their tub and it drained into ours.... seriously. We asked for a partial refund and they would do nothing. They said that they had checked the room. If they had they would have seen the STANDING WATER IN THE TUB.
Then the next morning we found someone else's debit card in the bed, meaning they didn't change the sheets. The area was sketchy and the doors didn't lock properly.

Friends_and_family Family

10/10

Exceptional

10 Jan 2025

Joshua

You get what you pay for

Leisure Self

2/10

Poor

06 Jan 2025

Ericka

They used stolen target carts to grab and clean linen. Photos definitely did not accurately describe the room.

Business Partner

10/10

Exceptional

15 Dec 2024

Larissa

Clean room, clean bathroom, overall very good !!!

Business_and_leisure Partner

2/10

Poor

12 Dec 2024

Tyler

It’s 3 am tv are blasting people keep slamming doors people are yell and nobody on the property cares point blank straight trashy ass place

4/10

Poor

08 Dec 2024

Marquis

Terrible service. Bed felt like it had bed bugs the front desk was rude and unprofessional

Partner

10/10

Exceptional

03 Dec 2024

Phoenicia

I enjoyed my stay here. It was reasonably priced and the staff were pleasant and really nice

6/10

Pleasant

01 Dec 2024

Gary

Very friendly and nice operators, easy and efficient checkin, clean property, great jetted tub, older but nice, sketchy activity in adjacent room. Good rate!

8/10

Excellent

29 Nov 2024

Nita

Not bad overall for not knowing where to stay

Leisure

10/10

Exceptional

27 Nov 2024

thomas

Clean and cool room

4/10

Poor

27 Nov 2024

Amanda

The room wasn’t bad, but when my 11 yo daughter and I walked upstairs to our room I immediately smelt drugs and the smell was so bad we could smell it in our room. I didn’t complain because we were there for a concert and I had just driven 4 hrs and was tired.

Leisure Family_with_children

10/10

Exceptional

26 Nov 2024

Dane

Excellent choice when you're on a budget

This was a choice made on price and I would do it again in a heartbeat. It's an older property, but the room was clean, the bed comfy, the shower was good and the jetted tub even worked! Also, the room was huge by modern standards, and included TV, microwave, refrigerator and coffee maker. A very pleasant stay.

Self

8/10

Excellent

18 Nov 2024

Kevin W

Budget friendly

Good stay for the money… would stay again .

Partner

4/10

Poor

16 Nov 2024

Alan

Oh Deary me

Red Roof Inn management should inspect this hotel. I have travelled throughout Africa and can only say this place would rate in the bottom 50% of the places I have stayed at!

On the surface it was clean, I spilt water in the floor and tried to clean it with one of the towels. See photo 1. It was very dirty

The neighbors ( okay mostly construction workers who needed relaxation) played loud R&B music until I asked them to stop playing it so loudly. Love R&B by the way. They did turn it down, and we became friends.

Couple of people hanging out to catch a ride, looked hungry. Shared our pizza with them.

I think the best discovery was the bag of weed I found in the bathroom. I guess the management left it so I would get some sleep. Photo 2.

Realizing after, Munro has a pretty high crime rate, maybe not the place fir us tourist travelers to stay.

Our bad.

Friends_and_family Friends

10/10

Exceptional

13 Nov 2024

Leonard

It was like a nice getaway from home & I love the jet tub, and the comfort of the room. I would love to go back & enjoy a nice night or maybe a nice week again

Leisure Family_with_children

10/10

Exceptional

12 Nov 2024

Craig

Not bad

Business Self

8/10

Excellent

03 Nov 2024

david

There is nothing to say about the room. The only issue was to hear the noise from the freeway and train whistle

Leisure Partner

10/10

Exceptional

31 Oct 2024

Gary

Nice staff, good location to highway, very reasonable rates

Leisure Self

8/10

Excellent

10 Oct 2024

Richard

Much better than others for the price

Business Self

10/10

Exceptional

07 Oct 2024

Verified traveler

Clean rooms, helpful staff.

Rooms are clean and front desk staff very helpful. Overall stay was good. Nothing fancy, but completely acceptable if you need a clean place to crash.

Business

10/10

Exceptional

06 Oct 2024

Susan

The man checking me is was so very cordial and helpful.

8/10

Excellent

04 Oct 2024

Sharon

This is an older motel that has been refurbished, and they did a nice job. Our room was spacious and well furnished (albeit a little worn), and the bed was super comfortable. As typical at a budget hotel, the towels and sheets are thin, but there was a fridge, microwave, desk, etc., which was all we needed for a one-night stay. The landscaping was lovely, and Jay Deep, the front desk clerk, was friendly, helpful, and efficient. The area around the hotel was a step above some of the areas of other Red Roof Inns that we've stayed in. Pets stay free! is a definite plus.

Leisure Pet

6/10

Pleasant

16 Sep 2024

Jen

clean but needs maintenance

Just a one night stay in 2 rooms on our trip home. The rooms were fairly clean. One room had black mold in the shower. Reported to desk but nothing was done.
The other room had a faulty desk drawer and chair. When I sat at the desk to eat dinner, the drawer fell off the track and landed on my foot. The chair was broken. You could only sit on the edge because the back was not fully secure. I reported this at check out and the clerk just nodded their head and offered no apology. He looked at me as if I had broken them.

Business

2/10

Poor

09 Sep 2024

Gary

The bathroom was filthy. The walls had visible dirt on them. We didn’t have enough towels. The tub had cigarette burn mark's.

Leisure Family

8/10

Excellent

28 Aug 2024

Mo

A nice room. Only issue is staff cleans rooms starting at 7am and will literally walk into your room if you dont have the DND sign hanging on your door. Pretty annoying they clean so early.

Leisure Self