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Residence Inn By Marriott Monroe

Monroe - LA · United States

4960 Millhaven RoadView location

8.0/10Excellent422 Reviews
Cleanliness8.2/108.2
Service8.6/108.6
Comfort8.6/108.6
Condition7.8/107.8
Location9.4/109.4
Neighborhood8.4/108.4
Quality8.8/108.8
Value7.6/107.6
Amenities7.2/107.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn By Marriott Monroe

Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area. Guests can get around on the complimentary shuttle, which operates within 5 miles.

Grab a bite from the snack bar/deli serving guests of Residence Inn by Marriott Monroe. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM. Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk.

A roundtrip airport shuttle is complimentary during limited hours. Make yourself at home in one of the 66 guestrooms, featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.

Conveniences include desks and microwaves, and housekeeping is provided on request. Distances are displayed to the nearest 0.

Read more about this hotelShow less

With a stay at Residence Inn by Marriott Monroe in Monroe, you'll be near the airport, just steps from Pecanland Mall and a 2-minute drive from Chennault Aviation & Military Museum.

This hotel is 2.4 mi (3.8 km) from Northeast Louisiana Delta African American Heritage Museum and 3 mi (4.9 km) from University of Louisiana at Monroe. Make yourself at home in one of the 66 guestrooms, featuring kitchenettes with refrigerators and stovetops.

Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided on request. Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The seasonal pool will be open from April to November.
    • Pool access available from 10:00 AM to 10:00 PM.
    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • A car is not required for transportation to and from this property.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 75.00 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Pecanland Mall 0.2 km / 0.1 mi
Chennault Aviation & Military Museum 1.6 km / 1 mi
Northeast Louisiana Delta African American Heritage Museum 3.8 km / 2.4 mi
University of Louisiana at Monroe 4.9 km / 3 mi
Fant-Ewing Coliseum 5.4 km / 3.3 mi
Heard Tennis Stadium 5.5 km / 3.4 mi
JPS Field at Malone Stadium 5.5 km / 3.4 mi
Monroe Civic Center 6.3 km / 3.9 mi
River Market 7.1 km / 4.4 mi
Masur Museum of Art 7.3 km / 4.6 mi
Strauss Theatre Center 7.6 km / 4.7 mi
Louisiana Purchase Gardens and Zoo 7.8 km / 4.8 mi
Antique Alley 8.3 km / 5.2 mi
Forsythe Park 9.2 km / 5.7 mi
Biedenharn Museum & Gardens 9.3 km / 5.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 66
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Valet parking
  • Airport Shuttle
  • Laundry service
  • Multilingual staff
Show 20 more facilities & services
  • Hotel safe
  • Lift access
  • Shop
  • Newspapers
  • Clothes dryer
  • Grill/BBQ
  • Conference room
  • Business centre
  • Outdoor freshwater pool
  • TV lounge
  • Hairdressing salon
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Picnic
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
  • Tennis
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BEDSTU.H6-KG

    Photos are not available for this room type.

    Residence Inn By Marriott Monroe

    STUDIO Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 2 Bedrooms • 82 m²SUI.2D
    SUITE TWO DOUBLE BEDSPhoto unavailable6 photos

    Residence Inn By Marriott Monroe

    SUITE TWO DOUBLE BEDS

    Room photos

    6 photos

    Room overview

    Smoking room
    Room size
    82 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Room amenities

    • Bathroom
    • Centrally regulated air conditioning
    • Wheelchair-accessible

    Facilities with extra charge

    • Kitchenette
    • Hairdryer
    • TV
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Wi-fi
    • Extra beds on demand
    • Toiletries
    • Desk
    • Cable TV
    • Dishwasher
    • Fireplace

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible Two Double bedsSUITE • Accessible Two Double bedsSUI.H6-2D

    Photos are not available for this room type.

    Residence Inn By Marriott Monroe

    SUITE Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Residence Inn By Marriott Monroe

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-1

    Photos are not available for this room type.

    Residence Inn By Marriott Monroe

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 45 m²SUI.QN
    SUITE QUEEN SIZE BEDPhoto unavailable7 photos

    Residence Inn By Marriott Monroe

    SUITE QUEEN SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Room amenities

    • Bathroom
    • Wheelchair-accessible
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Toiletries
    • Extra beds on demand
    • Wi-fi
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Kitchenette
    • Dishwasher
    • Cable TV
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Residence Inn By Marriott Monroe

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn By Marriott Monroe

8.0
Excellent
422 Reviews
Cleanliness
8.2 /10
Service
8.6 /10
Comfort
8.6 /10
Condition
7.8 /10
Location
9.4 /10
Neighborhood
8.4 /10
Quality
8.8 /10
Value
7.6 /10
Amenities
7.2 /10
100 reviews shown
10/10
Exceptional
08 Jul 2026
Keysha
Wonderful stay! Clean rooms, great staff and great location! Will be back!
4/10
Poor
10 May 2026
Robert
The property was not clean in common or rooms.
Partner
10/10
Exceptional
02 Apr 2026
Patrice
We really enjoyed the room. It was amazing. The only complaint was that the iron didn’t work. Other than that, everything was great and the staff was very friendly!!
Partner
8/10
Excellent
19 Mar 2026
Jeffrey
Ok
Friends_and_family Family
10/10
Exceptional
04 Jan 2026
Myrlita
The rooms were clean but the heat had no been turned on. It took about 12 hours to get warm.
Friends_and_family Family
10/10
Exceptional
30 Dec 2025
Rogelio
Good room, friendly staff. We stayed in the room with two bedrooms and a fold out couch. Breakfast was served.
6/10
Pleasant
08 Dec 2025
Lisa
The facilities were aged. Needs a real good cleaning
Partner
10/10
Exceptional
10 Oct 2025
Robert
Great
10/10
Exceptional
04 Oct 2025
Teria
The room was clean. I have no complaints.
Friends_and_family Family
10/10
Exceptional
21 Sep 2025
Alexis
I felt safe being a solo traveler and enjoyed my stay. The staff was very nice and friendly and helpful
Leisure
10/10
Exceptional
07 Sep 2025
Jennifer
Staff was so kind and helpful. Room was well equipped and very spacious!
Leisure Family
10/10
Exceptional
29 Jun 2025
Brenda
This is a great hotel!! One of our favorites! The rooms are so spacious and the beds are soooooo comfortable!!!! The pool is phenomenal!!!!
Friends_and_family Family
4/10
Poor
31 Mar 2025
Fabian
Room was dirty , there was hair on the bed and in the bath.
6/10
Pleasant
22 Mar 2025
Jacob
x
Leisure Family
6/10
Pleasant
17 Mar 2025
Sherene

Disappointed

We arrived at 2:30 in the afternoon. I inquired if we could check in and the young lady told me the room( 2 bedrooms suite)wasn’t ready told me to try back in an hour. We went back around 5pm, different young lady tell me that they have been having trouble with all of the 2 bedroom suite and the would have to put us in separate rooms ( My husband, bound son17, goddaughter 9, and grandson 3 and myself. We agreed to this, my husband and son in one room, myself and the other 2 in another room. Next morning I get a call from the front desk that the 2 bedroom suite is ready or we can stay where we are. We chose to stay where we were. 10 minutes late I received another call and was told I had to go to the 2 bedroom suite or I would be charged for the rooms that we were in.
So it’s ok for me to be ok when you all don’t get it right but now I gotta repack, move and unpack again. I was very disappointed with this treatment.
Friends_and_family Family
10/10
Exceptional
21 Feb 2025
Lisa
The room was very spacious. The lady who checked us in was very professional and very nice. That was the 2nd time we stayed at that location. I highly recommend them.
Business Partner
10/10
Exceptional
09 Feb 2025
Darrell
The night clerk Victoria was awesome. We had an issue with the room and she fixed it immediately. She was great.
Self
8/10
Excellent
03 Feb 2025
Rebeca
Safe and quite
Leisure Pet
10/10
Exceptional
31 Jan 2025
Jerry
Nice clean room
2/10
Poor
27 Jan 2025
Christian
Understaffed and rude
Leisure Self
10/10
Exceptional
07 Jan 2025
Monalisa
Great stay
2/10
Poor
07 Dec 2024
Justin

Not as advertised

Rude front desk clerk. Building looks terrible. Place smells like weed and moisture. Appliances in the units look like it’s cleaned with the mop. No fireplace in the room as advertised.
Friends_and_family Family
10/10
Exceptional
20 Nov 2024
angelita
Lots of space. 2 bathroom 2 bedroom suite
Leisure Friends
6/10
Pleasant
17 Nov 2024
Lindsay
Just thought for the price of our stay it would have been a little cleaner and nicer kept
Leisure Family_with_children
10/10
Exceptional
08 Nov 2024
Vivian
Very polite my stay was beautiful very relaxing
4/10
Poor
20 Oct 2024
April
It was an older property that needed renovations.
10/10
Exceptional
11 Oct 2024
Roberto
Staff was great and very welcoming. The rooms, could use a little bit of maintenance.
Business Self
10/10
Exceptional
26 Sep 2024
Darrell
Everything
10/10
Exceptional
15 Sep 2024
Shenitha
The hotel was very clean and beautiful. Very quiet and the staff was great.
Friends_and_family Family
8/10
Excellent
08 Sep 2024
Sabrina
Easy access to everything. Friendly staff
8/10
Excellent
04 Sep 2024
Regina
Great place
Leisure Family_with_children
10/10
Exceptional
26 Aug 2024
Momi
x
Leisure Family
6/10
Pleasant
15 Aug 2024
Verified traveler

Great staff and location

Front desk staff was EXCELLENT! Very welcoming and friendly. Room needed some major updates/repairs (or at least the room we had)
Friends_and_family Family
8/10
Excellent
07 Aug 2024
Beata

Comfortable overnight stop

Check in process was pleasant, even though the room was not available, we did receive a well equipped other room option. Staff was pleasant, the room is comfortable, but we did bring the bathroom ceiling mold to the attention of staff.
Partner
2/10
Poor
06 Aug 2024
Kathryn
Horrible experience. Amount issues were: 1st room was dirty upon arrival including hair in the sink. The rooms sliding closet door was loose, couch cushions had stab marks and smoke detector was ripped out of the ceiling. They were going to fix and clean things but did nothing after 12 hours so switched rooms next room was dirty including a chewed on bottle cap in the fold out bed and Bobby pin in Kleenex box, plastic that lines the carpet was misaligned and sharp. Property and both rooms were worn down. Had motel vibes. Front entry was nice, staff was friendly. Broken bottles in the parking lot, sketchy people playing basketball late at night in the dark some wearing ski masks. Secure door was propped open with a large rock and there was a hair in my eggs. It was too late to switch hotels but for my stay the following week I switched and I will never return to this location.
Leisure Family
10/10
Exceptional
16 Jul 2024
Phillip
Nice place
Business Self
10/10
Exceptional
15 Jul 2024
Jennifer
The front desk clerk Jessica was a wonderful person with great spirit
Leisure Family
8/10
Excellent
07 Jul 2024
Akayma
Nice place. You can bring your own food to cook. The room has a kitchen with pots, pans & dishes to use. I only gave it 4 stars because the pool was disgusting. The water was green. You couldn’t see the bottom. I was disappointed because my kids love to swim and we couldn’t. They put a Maintenance sign on the pool after I asked if it would get cleaned. And I can not forget about Ms. Patricia in the kitchen!!! She did a great job with the food. Friday night she did nachos, baked potatoes and baked chicken breast! Soooo delicious!!! We will book again when we return that way!
Leisure Family_with_children
8/10
Excellent
17 Jun 2024
Donte
It was very close to the airport so it was convenient
Business
6/10
Pleasant
26 May 2024
DAhn

Clean room, but staff lacking

It all started when we got there to check in and there was no one at the front desk. We stood and waited for over 10 min, even tried calling the hotel from my phone to try and get someone to come to front desk, and there was no answer. After another 5 min of waiting someone finally came and check us in. No apologizing, not acknowledging the long wait time, nothing. The hotel isn’t horrible, it needs fresh coats of paint in the walls, and lots of repairs. The room itself was nice, clean, and very comfortable, but probably wouldn’t stay here again.
Friends_and_family Family
6/10
Pleasant
25 May 2024
Clint
Dirty broke down pool, no basketball goals on the basketball court.
Leisure Family_with_children
4/10
Poor
15 Apr 2024
DANNY

ABSOLUTELY DISAPPOINTED! Don’t waste your money!

BEWARE! VERY DISAPPOINTED. Not worth the ridiculous cost they charged. #1 No shower curtain #2 No bedding for pull out couch/bed #3 No remote control for second tv in other bedroom #4 trash left behind from previous guests. Not a nice place at all for a Marriott. NEVER staying here again.
Friends_and_family Family
4/10
Poor
07 Apr 2024
Brent
Pool was open, but hadn't been cleaned and was not usable. Room carpet was soaking wet outside of the bathroom. Had coffee supplies, but no coffee maker. No sheets or pillows for the sofa bed. Very bad
and disappointing experience.
Leisure Family
10/10
Exceptional
19 Feb 2024
Eric

Mr

I really enjoyed my experience and would love to stay there again!
Partner
6/10
Pleasant
18 Feb 2024
Sandra
Facility needs upgrades. Exudes shabbiness. Carpets and walkways need cleaning and/or replacement. The room was adequate, at best, but felt dingy
Friends_and_family Family
6/10
Pleasant
14 Jan 2024
Joseph
The rooms doors had marks on them looks like from the baggage cart, the doors need to be painted. The carpet is worn and should be replaced, hallway and room, there's a train that goes by all hours of the night.
Leisure Partner
10/10
Exceptional
09 Jan 2024
TreMayne
Awesome except the smoke smell
Leisure Family_with_children
10/10
Exceptional
20 Nov 2023
Rodger
Overall it is a great place to stay, but could use some updating
Leisure Family
10/10
Exceptional
16 Nov 2023
sandra
It was very relaxing and comforting. I enjoy coming to this hotel every year.

I like to give a shout out to Danielle, who was a great help

Thanks for making my stay awesome
Friends_and_family Family
10/10
Exceptional
25 Oct 2023
Phyllis Nichole
Great
Business_and_leisure Self
8/10
Excellent
11 Oct 2023
Mary
Did not know that they would charge me to park in their parking lot. Was charged $5.00 to park. UNBELIEVABLE!
10/10
Exceptional
03 Oct 2023
Sherene

Good Times

My husband loves Monroe. We always have a great time. And this is a great hotel. It's in a prime location there's lots of restaurants around and plenty of shopping.
The bed is comfortable but those pillows are awful.
Partner
6/10
Pleasant
06 Sep 2023
Goutam

Cheap motel cheap stay

Real dirty motel ! Carpets are so dirty ! Old no money was invested . For one night stay was okay . Large room with kitchen ( we didn’t need ) .
Partner
10/10
Exceptional
03 Sep 2023
Dick
Yy
Leisure Family
10/10
Exceptional
20 Aug 2023
Momi
x
Leisure Family
6/10
Pleasant
13 Aug 2023
Christy
Problems with checking in. Couldn’t find reservation hrs after reserving.
Friends_and_family Family
2/10
Poor
24 Jul 2023
Kilya

Do not recommend

The front desk refused to clean my room daily during my 3 day stay, dispute the fact that I was only booked for 3 nights. She said I could only get my room cleaned and refreshed every 3rd day. I explained I would only be there 3 days , so she explained I would get no housekeeping services. I do not recommend this hotel. It was pricey for no reason. The service sucked .
Business
10/10
Exceptional
16 Jul 2023
FREDERICKA
Nice hotel.
Leisure Family
4/10
Poor
10 Jul 2023
Jarrod
The facilities are dated and when we got to our room there was a bug on our bed and a bug on our curtains. We looked under the mattresses and didn’t see any bed bugs so we let it be. Then we went to the pool where the hot tub is just a giant dangerous hole. There were a group of people drinking next to the pool. Then one of the guys that had been drinking a while got in the pool, stood in the corner for about 2-4 minutes and then hopped out. If you’re going to get in the pool just to pee in it then go inside. Got my kids and went to give them a shower. When we got to the room the shower had no hot water. So if you’re looking for a dingy hotel with a cold shower, it’ll be right up your alley.
Leisure Family_with_children
10/10
Exceptional
10 Jul 2023
Akirah
Very wonderful stay
Leisure Family
10/10
Exceptional
27 Jun 2023
Deborah
This was my first time staying at Residence Inn and it was very nice. I have no complaints. My brother said the breakfast choices were great. I would definitely stay there again.
Leisure Family
10/10
Exceptional
29 May 2023
Carmen
I really loved this place. Very nice staff and management were excellent. The rooms is just like an apartment. Very clean rooms and quiet. Would definitely stay here again
Leisure Family
4/10
Poor
27 May 2023
Laketa
Paid $200 for a single and grandson cldnt go swimming nor play his Xbox, room was infested with nets and no body wash available in shower , only good thing was the bed slept comfortable!!! Wouldn’t dare recommend this stay to anyone especially when it’s reunion and wedding time!!! Hotels located by AppleBee’s in Monroe,La will forever be getting my coins for here on out!!! I hate I didn’t book with them earlier
Leisure
10/10
Exceptional
12 May 2023
Dawn
Nice hotel, clean and quiet no issues, we had two suites they accommodated us by putting them side by side for family. free breakfast was a good spread for our kids, local mall is next door for easy shopping within walking distance
Leisure
2/10
Poor
18 Apr 2023
Allison
We spent $300 for one night and the room was dirty . There was a spell that I could not put my finger on. I will never stay there again.
Business_and_leisure Family_with_children
10/10
Exceptional
03 Apr 2023
Danny
Clean. Nice amenities. Great breakfast.
Friends_and_family Family
8/10
Excellent
24 Mar 2023
Alayna
Overall great property. I would have appreciated the staff being a little more accommodating to the late check out request, being that I spoke and confirmed before arriving. Cleaning staff was wonderful. I would definitely book again.
Leisure Friends
8/10
Excellent
13 Mar 2023
Sharon
Rooms located on the floor being remodeled should be closed off to guests.
Leisure Family
6/10
Pleasant
12 Mar 2023
Chelsie
This is my 3rd time coming here. Great price for the rooms.
Leisure Partner
10/10
Exceptional
05 Mar 2023
James
Great place
Business Self
6/10
Pleasant
01 Mar 2023
Will

Not A Happy Camper

I realize the establishment is currently under going “ Renovations” nevertheless, “Hot Water” is imperative. The trains ran constantly however, “No Horns”. That’s Great!! The Breakfast was outstanding. I was prepared to return this weekend until the Hot Water issues. Some vibrations from the Trains passing by.
Partner
2/10
Poor
27 Feb 2023
Alexus
Loved the cleanliness. However I Got up to leave my room at 6am. There was 6 people just layed out on the floor, against the walls and blocked the hallway.
Leisure Family
10/10
Exceptional
17 Feb 2023
Clyde
The staff was very nice and helpful
Leisure Family_with_children
8/10
Excellent
23 Jan 2023
Ioannis
Convenient to appointments.

Near railroad tracks and trains.
Business Family
10/10
Exceptional
12 Nov 2022
Charisse
Spacious rooms
Leisure Family
8/10
Excellent
31 Oct 2022
Deborah
Excellent location, great price, convenient.
Leisure Family
10/10
Exceptional
25 Jun 2022
Yvette
This location is perfect, really close on and off the highway. There are also an abundant amount of places to eat and shop.
Business_and_leisure Family_with_children
10/10
Exceptional
26 May 2022
Bernadette

Highly recommended, I WILL be back!

Breakfast was the best! Judy provided all the wonderful breakfast items and was helpful. She was super quick to refill any of the supplies too. The manager was extremely friendly, helpful and hospitable.
Friends_and_family Friends
6/10
Pleasant
11 Apr 2022
Mary
There were several rooms that appeared to be throwing bachelor or birthday parties. The room above us and across from us were noisy after 9/10pm. The rooms weren’t very clean. The carpeting felt sticky and the bathrooms need a deep cleaning. I had to buy items to mop and clean counter tops.
Business Family_with_children
8/10
Excellent
07 Mar 2022
Anthony
Convenient to the local mall
Business Friends
10/10
Exceptional
31 Jan 2022
Shemeka
Everything was beautiful! Nice and clean hotel.
Leisure Friends
10/10
Exceptional
21 Dec 2021
Larissa

Worth it

Great place to stay. Clean comfy and safe.
Self
8/10
Excellent
06 Dec 2021
Migel
It was nice
Leisure Family
4/10
Poor
29 Nov 2021
Matthew
It is an old property and we could have accepted the condition of our room due to that but the room was so dirty and had leftover trash.
Leisure Family_with_children
4/10
Poor
29 Nov 2021
John
I hosted Thanksgivings for my family and we discovered that the dishwasher did not work and the maintenance technician was unable to repair it. The street noise was very loud. It was not a pleasant stay.
Leisure Family_with_children
10/10
Exceptional
14 Aug 2021
Verified traveler
The noise was very loud and train is right next to hotel. We paid for a king size bed and when we arrived we were told there were no more and we would have to get a queen size bed.
Leisure Family
10/10
Exceptional
07 Aug 2021
Verified traveler
It was very clean and my favorite part quiet
Business_and_leisure Partner
4/10
Poor
25 Jul 2021
Verified traveler
Room smelled very bad, everything was musty and damp:, floors, bedding, etc. breakfast buffet not good. Staff was great.
Leisure Family
4/10
Poor
19 Jul 2021
Verified traveler
First of all i had to clean the room i was assigned to hair was on the floor in the bathroom along with used soap. The carpet had not been vacuum there where no tiles in the room and the front desk rep that was on duty would not except my money when i checked in
Business_and_leisure Family
8/10
Excellent
14 Jul 2021
Verified traveler
Stayed to rest with large group, comfortable for families
Leisure Family
4/10
Poor
07 Jul 2021
Verified traveler
What I like was hotel located near interstate and mall. What I didn't like was the hotel was inhospitable and filthy.
Leisure Self
6/10
Pleasant
05 Jul 2021
Verified traveler
I was disappointed because it advertised Breakfast. There was NONE. The water NEVER got hot. Not even warm which was a problem not to be able to take a shower.
Business
6/10
Pleasant
19 Jun 2021
Verified traveler
Pool wasn’t open, it was green! Stated there was breakfast on website. No breakfast.. Had to change rooms bc when I heckled into room it had not been cleaned.
Business Family
4/10
Poor
29 May 2021
Verified traveler
Upon check- in I was told they were sold out and that they did not see my reservation although I had already booked and prepaid online, I was then told to leave and they would call me in 30 to 45 minutes to try to figure it out, once I finally received a room key walking by the pool was disgusting filled with nasty water, the facility is a bit run down and hallways could be better kept, however the rooms were very spacious and comfortable, the fire alarm went off around 4am and we were not notified as what was going on
Family
8/10
Excellent
27 May 2021
Verified traveler
There was make-up on one of the pillows, but I bring my own sheets and stuff. Other than that, everything was great.
Leisure Partner
2/10
Poor
24 May 2021
Verified traveler
Hotel needs updating. The room smelled like smoke and we found black and mild and blunt on sofa bed. The room smelt like smoke and dogs.
Leisure Family_with_children
4/10
Poor
24 May 2021
Verified traveler
My brother’s bridal party stayed here and overall the stay was pleasing, however while getting dressed in my room, a member of manag
2/10
Poor
04 May 2021
Verified traveler
Room had a dirty glass left in the sink from the previous guests. The door retractor was missing and replaced with a piece of plywood. No breakfast available. Went to get food from the little shop and the person at the front desk advised not to eat it as most was expired and the frozen meals had been thawed out and refrozen.
Leisure Family
2/10
Poor
01 May 2021
Verified traveler
Dirty. Stinky. Noisy. Bad beds. Bad pillows. No cups. No coffee. Hot fridge. A/C not working. Cigarette buts on balcony. No breakfast. No room service. Impossible to sleep. No food in vending areas. Hot.
Business Family_with_children
2/10
Poor
26 Apr 2021
Verified traveler
My family and I were booked at Residence Inn. When we arrived we were told we were moved down the road to the Courtyard Marriott. Poor customer service in my opinion for no notification. TV in room at courtyard did not work. This is the second time there have been issues at a Residence inn and I will never book again.
Leisure Family

Location & surroundings

Residence Inn By Marriott Monroe
4960 Millhaven Road, Monroe, United States

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Residence Inn By Marriott Monroe

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