dusitD2 Davao

10/10

Exceptional

03 Jun 2026

mergene

This time we didn’t avail the breakfast since we have to leave early to catch our flight back home, nevertheless, I found this hotel so accessible to the airport, the staff is very attentive our stay is always comfortable, waking up with the city view is a bonus!

10/10

Exceptional

02 Jun 2026

mergene

I’ve stayed in Dusit probably 7 years ago, the lobby’s ambiance, the hospitality of the staff excellent. The rooms still in good condition but needs upgrades. A good floor polishing in bathroom is recommended as well as fresh scent to hotel carpets in hallways. Breakfast was excellent my family enjoyed the variety of dishes served.

Friends_and_family Family

2/10

Poor

29 May 2026

Carol jean

I was disappointed with my family’s stay and the lack of clear information during the booking process.

I booked three rooms through Expedia: one suite for my parents, one deluxe room for my sister and her husband, and another deluxe room for my brother, his wife, and their child. The room descriptions indicated that the deluxe rooms could accommodate multiple guests, and during booking the only breakfast options available were “with breakfast” or “without breakfast.”

However, there was no explanation that breakfast was only included for one person in the deluxe room. If this had been clearly stated, I would have gladly paid for the additional breakfasts for my family members. There was also no option during checkout to add breakfast per person or select how many guests would receive breakfast.

My family was surprised and disappointed when they checked in and learned that only one guest per deluxe room could have breakfast included. It was confusing because the suite included breakfast for two people, while the deluxe rooms included breakfast for only one person. This important information should be clearly explained before guests complete their reservation.

The breakfast itself was also quite expensive for what was offered. For a hotel at this price point, I expected better transparency, better value, and a smoother experience for families.

Because of this experience, I would probably choose a different hotel in the future—one that provides clearer booking information, f

Family_with_children

4/10

Poor

26 May 2026

Elizabeth

For being a five star hotel it is outdated. The carpet on the hall way is old and smells. The room was also stuffy. The room smelt bad. We had to moved

10/10

Exceptional

23 May 2026

John

Easy stay

Partner

10/10

Exceptional

20 Apr 2026

Troy

This is a very nice hotel, with a great staff a nice gym, excellent swimming pool, and good restaurant. The beds are comfortable. The concierge in front desk are excellent probably one of the best places in Davao city.

10/10

Exceptional

09 Apr 2026

Vern E

Staff were fantastic

Partner

10/10

Exceptional

06 Apr 2026

Alleen

Great service and very accommodating

10/10

Exceptional

29 Mar 2026

juliet

Breakfast is excellent. Rooms are comfortable

Friends_and_family Friends

8/10

Excellent

28 Mar 2026

Daniel

Checking in was a small problem because I booked 2 rooms. Staff were helpful and sorted out the issue.

Friends_and_family Friends

8/10

Excellent

25 Mar 2026

Oliva

Nil

10/10

Exceptional

12 Mar 2026

Joseph

hospitable staff; clean room; nice amenities

Friends

10/10

Exceptional

12 Mar 2026

Allan

Had a small health issue with my stomach and digestive system and they sent the hotel nurse and some meds. No charge! You don't get that in other countries.

8/10

Excellent

10 Mar 2026

William

It’s very disappointed in the view. The balcony was dirty. Other than that it was a marvelous place to stay.

8/10

Excellent

09 Mar 2026

edwin

Third time stayed in this hotel
Very satisfied customer

6/10

Pleasant

01 Mar 2026

Kapil

Staff was friendly who worked up front ! The cashier at breakfast restaurant maydawe I think that’s what it’s called ! Anyway lady did not provide the 15% Dusit discount ! I spoke to cashier and front desk and neither knew how to simple just credit back the 15% as it’s not difficult and it’s standard ! When you make mistake fix it and do not say I’m night cashier write your info down and I’ll see what I can do ? That’s not a way to handle the situation ! Bathroom also leaked water all over floor from shower ! The pool area is nice and the Thai restaurant are good ! Housekeeping very good !

Partner

10/10

Exceptional

28 Feb 2026

Justin

The rooms were nice and big! The staff was really nice and hospitable and the food and drinks there were more consistently the best we had the entire!

Partner

10/10

Exceptional

27 Feb 2026

John

Everything was amazing, best staff ever.

Partner

2/10

Poor

26 Feb 2026

Brian

From the moment we checked in it went from bad to worse. We had a deluxe king bed city view room reserved for 6 months in advance, after checking in they brought us to a twin bed room with a view of a parking lot for fuel trucks, when we told the belman this was not what we had prepaid for, they moved us to another room with a king bed, but no city view. The balcony seating area was filthy, and the chairs covered in bird poop, the view was the same, only a view of a parking lot with fuel trucks in the back of the hotel. The check in staff seemed perturbed to have to go to the trouble of switching us to another room, but the room they switched us to was still NOT the room that i had paid for and reserved 6 months in advance, but i was told that was all they had avaliable
. Beyond that, the bathroom sink was moldy around the top edge, when calling for additional items such as towels, water, etc, EVERYTIME, they DID NOT BRING WHAT WE HAD ASKED FOR, and had to call
Again for the right item. The check in staff are rude, unhelpful, and not friendly. I have stayed at many hotels, but this is by far the worst i have ever stayed in. I will never stay at this 2 star hotel again and would highly recommend Park Inn Radisson nearby where i have stayed numerous times, and where i will continue to stay on my future travels. I just thought i would try a different hotel for a change, and Iam very sorry for my choice.

Partner

10/10

Exceptional

25 Feb 2026

Tomasz

The staff is extremely helpful and nice not just at check in

Partner

10/10

Exceptional

24 Feb 2026

Vance

Everything was Fantastic!

Partner

10/10

Exceptional

23 Feb 2026

Rolan

Awesome place, everything is good.

10/10

Exceptional

23 Feb 2026

Rolan

Everything is great.

10/10

Exceptional

18 Feb 2026

Jose

Yes, clean room, courteous and accommodating staff, excellent amenities

Family

10/10

Exceptional

12 Feb 2026

Thomas

Spotless, comfortable, fabulous staff

Leisure

8/10

Excellent

11 Feb 2026

Adelia

The staff are all friendly from the front desk, wait staff, bell boy, and the guard. Room is clean and big.

Leisure

10/10

Exceptional

07 Feb 2026

John

Great hotel, must go if you are going to Davao..they gave us the wrong room type but, i didn't mind because the hotel was so nice...

10/10

Exceptional

02 Feb 2026

Criselda C

Friendly staffs are excellent

8/10

Excellent

01 Feb 2026

Harriet

Friendly staff

Leisure Family_with_children

10/10

Exceptional

24 Jan 2026

Ana Marvelyn

Very nice hotel. Has a nice pool and breakfast buffet with an assortment of international foods
The room was spacious. I would highly recommend it

Leisure Self

10/10

Exceptional

05 Jan 2026

Cristina Marie

Overall everything about Dusit Thani and our stay were outstanding. However, we were expecting a welcome gift such a Happy New Year’s cake (like last year) but there was none on our arrival. Regardless, we enjoyed our stay.
Thank you, Dusit!!

Also, the food served on the NYE must be improved. More choices and not all veggies.

Leisure Family

10/10

Exceptional

03 Jan 2026

Stephen

Clean room, staff, and amenities were all great.
My biggest problem was the cost, but I wanted my wife to be pampered.

Leisure Partner

6/10

Pleasant

26 Dec 2025

Ismael Isidro

Kids are in Hidden Charge for breakfast, it should mentioned from beginning of booking that they have extra charge.

10/10

Exceptional

01 Dec 2025

Annalou Gallego-De Los

Service, Cleanliness

10/10

Exceptional

01 Dec 2025

Alvin

The room was modern and super clean. The hospitality was the very best I have ever experienced and I travel a lot

Leisure Self

10/10

Exceptional

29 Nov 2025

Troy

I have been traveling around the Phillipines for 5 weeks now. Have stayed at many hotels in the 3 to 4 star range. The DunsitD2 was by far the best. From the rooms, staff to food offered. I highly recommend!!

Leisure Partner

10/10

Exceptional

28 Nov 2025

Dwight Steven

the room was splendid and prestine. staff were all courteous and helpful. although the breakfast buffet seemed to have been absent of pomelo like there used to be.

Partner

8/10

Excellent

24 Nov 2025

Paul

Very nice hotel - beautifully looked after and nice big clean rooms. Good gym, nice bar, great breakfast. The only reason for 4/5 is the fact that despite being on the coast there are no views. My room looked into an industrial area. Nevertheless, if I was in Davao again I would stay here.

10/10

Exceptional

22 Nov 2025

Warren

Clean, quiet, safe, and very helpful staff !
I highly recommend this Hotel.

Business Partner

10/10

Exceptional

14 Nov 2025

Aimee

Friendly and attentive service. Well-appointed, clean room. All spaces were well-maintained and tidy. Nice pool, though not heated(?). Nice gym; I only used the treadmill, but they had towels and water, and the interior temperature was reasonable. Nice breakfast buffet offerings, with delicious kakanin.

10/10

Exceptional

12 Nov 2025

Josephine

Excellent stay. All the staff were helpful, courteous and professional from the Front desk, housekeeping, bell serv restauant staff. Wil stay again

Leisure Partner

10/10

Exceptional

17 Oct 2025

James

Efficient service and friendly staff.

6/10

Pleasant

16 Oct 2025

Sean

Check in wasn't great - assigned the wrong room with adjoining noisy neighbours. Was corrected but only after showing my booking and them blaming Expedia. Breakfast was good, but wasn't kept supplied. Staff did the basics but nobody went out of their way. Overall, it was fine but nothing special to make me stay again.

Leisure Partner

10/10

Exceptional

03 Oct 2025

Allan

It was good and we had dun staying ..
We will be back. Thanks.
Allan.

Partner

6/10

Pleasant

30 Sep 2025

Shawn

For a four or five star hotel the employees were extremely unhelpful and didn't seem to want to do anything for the guests. My balcony was covered with bird poop and was never clean the entire week I was there. It was completely unusable.

I tried to book the day pass for the beach club that they have at their sister hotel and was told to use the app to book it. At a high end hotel I would expect guest services to handle these things for me. I downloaded the app which then referred me to the front desk to book the beach club for the day pass.

I will never stay at a Dusit property again after the poor service I received here.

Leisure Friends

10/10

Exceptional

27 Sep 2025

Justin

I recently stayed at Dusit D2 Davao and found it to be a pleasant experience. The hotel offers easy parking and is conveniently located, making it a great choice for both business and leisure travelers. I felt safe and secure throughout my stay. However, the dining staff could benefit from being more attentive to guests, particularly when it comes to food and water refills. Overall, it’s a solid option with room for improvement in service.

Business_and_leisure Self

10/10

Exceptional

09 Sep 2025

Rupert

dusitD2 Davao

Ideal location for overnight stay in Davao

Business

10/10

Exceptional

30 Aug 2025

FERNANDO VIDAD

Location

Leisure Family

10/10

Exceptional

29 Aug 2025

Watson

Very nice and friendly staffs.

Leisure Family

2/10

Poor

27 Aug 2025

Maria Teresa

This has been the worst hotel check-in experience I’ve ever had. Our booking confirmation was for three Deluxe King City View rooms with king-size beds, but upon arrival, the agent informed us that each room only had two twin beds instead. Check-in was supposed to be at 2:00 PM, yet only one room was ready at that time. We had to wait another two hours for the second room, and the third wasn’t available until 2 hours and 45 minutes later.

When I raised my concerns, the agent explained that the delay was due to guests checking out late and housekeeping running behind. I asked to speak with the manager and requested a discount as compensation, but the manager never acknowledged or addressed my request.

Leisure Family

10/10

Exceptional

26 Aug 2025

Severin

A great stay

The place was really nice and service was outstanding. Will definitely recommend this place to anyone visiting Davao.

Friends_and_family Family

8/10

Excellent

24 Aug 2025

Justin

I recently stayed at DusitD2 Davao and loved it! The location is safe and peaceful, perfect for relaxation. The staff were friendly and attentive, making me feel right at home. The rooms are clean and comfortable, with great amenities. Highly recommend for a serene getaway in Davao!

Business_and_leisure Partner

2/10

Poor

21 Aug 2025

Monica

I'm sad to say my first stay at this hotel was very disappointing. Upon arrival, the suite I was given smelled terribly like sewage. It was so strong, with no exaggeration, I wanted to throw up when inside the room.

The management moved me to another room, but the corridor smelled moldy very strongly. It seemed unsafe to even breathe in those corridors.

I do want to acknowledge the management and staff were nice and they seemed to be doing their best. But how much can they do for their customers when the building itself is in much need of being cleaned, mold removed and fixing.

During breakfast or dinner times, the staff was very nice and kind. But again, even though the staff were doing their best, the building and rooms themselves are not in their best condition.

There are other hotels in Davao that I heard is in much better condition. I would do more research before booking this hotel when visiting Davao.

Business Self

10/10

Exceptional

18 Aug 2025

Trenton

Comfortable stay in Davao

After an initial disappointment with the room not set up as per my booking, this was quickly resolved and a new room assigned.
Special mention to the front desk staff (Ria and Jie ?).

Business

10/10

Exceptional

12 Aug 2025

Terrance

It was a very nice property in the Philippines. Special thanks to Green for being so professional, sharp and classy.

Leisure

10/10

Exceptional

08 Aug 2025

Christian Louie

Highly rated hotel in the city. The rooms are well maintained and well equipped. The buffet breakfast is very delicious. I would stay here again.

Leisure Partner

10/10

Exceptional

28 Jul 2025

Nenita Castillo

the staff are all attentive, room is clean

Leisure Family

8/10

Excellent

24 Jul 2025

Lawrence David

The hotel had a junk yard of old appliances and mattresses and other non-working items. It was right outside my suite, balcony.

Business Self

10/10

Exceptional

13 Jul 2025

Pocholo

Excellent hotel!

Leisure Self

4/10

Poor

11 Jul 2025

Robespierre

Disappointing Stay – Did Not Meet Expectations

I booked Dusit D2 Davao expecting a modern and spacious hotel experience, based on the photos provided online. Unfortunately, the reality was far from it. The hotel appeared outdated and cramped upon arrival. The pictures made the pool seem large and inviting, but in person, it was quite small and underwhelming.

On a positive note, the check-in process was smooth and the staff were genuinely accommodating. One staff member even escorted us to our room, which reminded me of the service we’ve experienced at luxury hotels like the Four Seasons. That gesture was appreciated.

However, the room itself was a letdown. It felt old and lacked visual appeal. We were told we had a pool view, but it was barely visible unless you leaned far out to the side. The pillows were stained, and I had to call to have them changed — something that should never happen at a hotel of this standard, or maybe this is the standard of this hotel.

There were three of us in the room, yet it was only set up for two — only two towels and two sets of toiletries. I had to request the additional items, which should have been prepared in advance. These details may seem small, but they add up and really impacted the overall experience.

Dusit D2 Davao has potential, especially with its courteous staff, but the facilities and attention to detail need major improvement. Sadly, it did not live up to expectations.

Friends_and_family Family

6/10

Pleasant

05 Jul 2025

Priscille

This is a good hotel located close to some good restaurants. How ever the check in process took a long time and we did not have access to our room for 2 hours past the alloted check in time wven though we were there sitting in the lobby since 9 am. terrinle experience. I will not be back.

Leisure Family

8/10

Excellent

24 Jun 2025

Mary Jule

I would like to express my disappointment regarding the necessity to request and wait housekeeping for my room. Additionally, certain areas around the pool were lacking in adequate seating and tables, which hindered my ability to relax, I also experience a considerable wait for transportation. I hope these issues can be addressed. to enhance the overall guest experience.

Leisure Self

10/10

Exceptional

23 Jun 2025

Christopher Kevin

As always the best hotel in the city

10/10

Exceptional

21 Jun 2025

Vicel

Excellent in everything

Leisure Partner

10/10

Exceptional

21 Jun 2025

ROSALITA

Very clean and comfy bed

10/10

Exceptional

20 Jun 2025

Aizzel

Staff are very friendly and good breakfast. I would definitely booked this hotel again.

Leisure Family

10/10

Exceptional

19 Jun 2025

Amy

Love the place and the staff plus they have the best breakfast buffet. Kudos to the chefs and crews. Had an Amazing time and will be back for sure and let other of my friends knows to definitely come check it out when they visit Davao

Leisure

10/10

Exceptional

14 Jun 2025

Ismael Isidro

Very good

Business_and_leisure Family

10/10

Exceptional

24 May 2025

Breighton

Highly recommend

10/10

Exceptional

16 May 2025

Geraldine

Checked in around midnight due to a delayed flight. It was my first time at Dusit and I was impressed—the room was spacious, the bathroom was large and very clean. Staff were courteous and professional. Only minor issue: the receptionist didn’t mention where breakfast would be served, which would’ve been helpful in such a big hotel. Overall, a pleasant stay and I’d gladly return.

Self

8/10

Excellent

13 May 2025

Fe

Cleanliness of the hotel, friendly staff, breakfast selections very good.
Swimming pool was quite accommodating.

8/10

Excellent

03 May 2025

Maybel Grace

We enjoyed our stay here at Dusit Hotel. There was a bit of a delay with our room due to a mix up with the booking. But the concierge handle it very well. Get our correct room ready ASAP and while waiting she gave us a complimentary drink at one of the restaurants… highly recommended.

Leisure Partner

8/10

Excellent

19 Apr 2025

David

Place need some renovation.lobby stinks.tired looking hallway carpet and place needs a scented air.

Partner

10/10

Exceptional

17 Apr 2025

Ingrid

Amazing experience. Staff was so accommodating and friendly!

Leisure Family

10/10

Exceptional

10 Apr 2025

Jeffrey

People friendly and very helpful..

Leisure Partner

10/10

Exceptional

31 Mar 2025

Vibian

great place, great people, just need more parking spots, also make the entrance to the hotel more noticeable, missed the entrance couple of times

Leisure Family

10/10

Exceptional

25 Mar 2025

Martha

Very beautiful hotel and excellent food and drink

8/10

Excellent

16 Mar 2025

Kam Wah

Staff are friendly and helpful. Rooms are spacious and not that sound proof.

Business_and_leisure Self

10/10

Exceptional

28 Feb 2025

David

Good stay

Business Self

10/10

Exceptional

25 Feb 2025

Stephanie Izah

Good area. Services were great. The staff and breakfast were great

Leisure Partner

6/10

Pleasant

23 Feb 2025

marie antoinette

Just okay

-Front desk was not too efficient and helpful. Had to wait for 15-20 minutes for them to check in a guest before me. The line beside me seemed to have that same amount of wait time.
-Room was okay with a huge bathroom. Sheets were not white and crisp. Bath towels were old.
-Lobby bar staff were friendly, drinks were good
-Tried calling front desk one day and I needed to dial thrice because nobody was picking up
-Overall an average experience and I expected more in terms of service for a Dusit hotel

Business

8/10

Excellent

16 Feb 2025

Elizabeth

Liked space room and public space. Loved spa treatments.
Asked to pay for canned pineapple juice we did not consume.

Leisure

8/10

Excellent

01 Feb 2025

Bernadette

The staff are most courteous and friendly. Bed was comfortable thought the comforters/ duvets were not pristine white. Overall, it’s the best in Davao as I have stayed in various facilities. Would definitely recommend this place

Friends_and_family Friends

10/10

Exceptional

27 Jan 2025

Julita

Staff are very attentive and helpful which exceeds my expectations.

Leisure Partner

10/10

Exceptional

21 Jan 2025

Zechariah

Beautiful property, beautiful clean room.

6/10

Pleasant

15 Jan 2025

Rod

Check in took me 20 mins, I was asked to step aside and didn’t check on me back. Didn’t even offered me places to stay and get refreshments. One of concierge staff is making face as well but had a change of mood with caucasian guests. It’s sad to feel racism and selective treatment in my own country. The place is supposed be “luxury” but I don’t think it’s well maintained; dirty window pane, piles of pigeon manure outside, dirty shower sinks, place is falling apart. We ordered room service food as well, chicken has still blood, mango shake is too sweet, dumpling is too salty. 2,500 breakfast buffet is okay but no worth it, I was expecting more for this price. Stay at this hotel if you can tolerate all of this but we are not coming back. We stayed in a suite and a king bed room. For half of its price, you can stay on a better hotel that is cleaner, better service and food.

Leisure Family

10/10

Exceptional

05 Jan 2025

JONI

Love it!

Leisure Family

10/10

Exceptional

02 Dec 2024

Robyn

The staff were amazing!

10/10

Exceptional

26 Oct 2024

Cristina

Clean and comfortable

8/10

Excellent

14 Sep 2024

Lee

A good mix of Filipino and modern stay

The stay was great overall, but I was hoping that next time what I’ve booked will reflect during onsite check-in.

Friends_and_family Family

2/10

Poor

19 Aug 2024

Adam

My wife and I stayed at the Dusit Davao for 7 days in August, 2024. It was our 2nd visit; we also stayed in August, 2023.

The staff are mostly friendly and seem to smile. That is the extent of the positive experience.

Unfortunately, the majority of it was very disappointing with several significant issues.
1. Many areas are moldy and dirty. Dead cockroaches are common (we saw some in the same place for the entire duration of our stay).
2. The balcony areas were not cleaned well, if at all. There is a significant amount of dirt, bird poop and grime from the air conditioning units & did not appear touched the whole stay.
3. The air conditioner vent leaked so bad that water was pouring into the kitchen area. This occurred twice. The 1st time the engineering staff cleaned it but did nothing to fix it so it was not a surprise it happened again. The 2nd time, following additional prodding, it may have been fixed but we left shortly thereafter so who knows. Judging by the mildew and worn paint near the vent this was not the 1st time it happened.
4. The service is painfully slow for a 4 star property. It was common for a coffee in the lobby lounge to take 20 minutes. Food orders were met with a response noting \"it will take 20-35 mins\" but it was often almost an hour; even for basic menu items.
5. Housekeeping unable to provide clean washcloths daily.
6. Zero concern by staff of how the stay was; never asked & when issues were noted they did not seem to care.

Leisure Partner

8/10

Excellent

09 Aug 2024

Verified traveler

So so

Not good enough

Business

8/10

Excellent

01 Aug 2024

alan

Hotel is good but not as good as it was when I was last here 2 years ago :( I feel that the maintenance of the hotel is not as it should be which i think need be addressed. Otherwise the staff are very kind and attentive :)

Leisure Family

8/10

Excellent

01 Jul 2024

Quenee

It was my first time to visit the hotel, and it's a nice experience,

Leisure Family

4/10

Poor

25 Jun 2024

Rommel

bedsheets have hairs and stains. Towels and bathrobe are old and have stains. Reception area is slow and lounges are noisy like in airport. Glasses and coffee cups needs further washing

Leisure Self

10/10

Exceptional

29 May 2024

David

Once inside the front gate the property is beautiful and clean. The staff is well trained, polite and extremely friendly and helpful. The pool is amazing, the food is good. Not much to see beyond the property walls. Best to get a courtyard room and enjoy the oasis they have created.

Leisure Friends

10/10

Exceptional

10 May 2024

Erminia

both the staff from d2 and lubi plantation are so amazing…. kudos to them for doing a good job.👏

Leisure Family

8/10

Excellent

15 Apr 2024

Jason

Maintenance staff working at night near my room

Leisure

2/10

Poor

11 Apr 2024

Jacob

Unacceptable service for this price point

The service was appalling for an international hotel at this price point, and I would have given zero stars if possible.

Checking in late, I was give a wrong room type. Didn’t complain at checkin as after midnight, but contacted the hotel directly by email following day. Received confirmation of receipt email, but never any response. Receptionist was unaware of issue when I returned and only grudgingly transferred me to the correct room type (no apology or consideration).

Being tired from late travel and check in, I declined room cleaning at 9am but was surprised that room was not attended when returning at 7pm.

Pool closes super early (8pm)

Sitting at pool bar, there were no attendants, and I had to go look for one (2 other couples
were waiving for attention) even thought this was the only part of the pool bar area that had guests.

When attendant finally appeared, he took the order wrong. After returning, he was unaware that a gin-tonic also required tonic (not just gin)

Hotel and room is OK, but service is terrible given the price point. Not coming back

Partner

10/10

Exceptional

17 Jan 2024

Chee

Nice to stay again

Amazing, comfort to stay

Business