Zeus Residence Hotel

Zeus Residence Hotel - ApartHotel

Italy , Sicily
Catania, Via Antonello da Messina, 8, 95021 Aci Castello CT, 8
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100 reviews shown

6/10

Pleasant

14 Dec 2025

Jamie

Room was ok, basic. You get what you pay for. 1 pillow each, thin but we made it work.
Initial staff was a young girl, lovely, nothing seemed too much trouble for her.
When we walked out our room one morning to a homeless man sleeping on the floor, we tried to tell a memeber of staff. Who was sat on his phone and when i said excuse me totally blanked me.
All in all you get what you pay for, close to amenities, good tram and bus access around.

Partner

10/10

Exceptional

18 Aug 2025

Daty

It was nice and clean, friendly, and had everything in your room. It was a close walk to Old Town, and the mall was very close. I totally recommend it.

8/10

Excellent

05 Jun 2025

Michael

The property is extremely central, quiet and well setup

Leisure Partner

6/10

Pleasant

27 May 2025

Stephen

Lack of reception staff when needed at end of the night. No way to enter the room if your phone has died and you can’t remember entry code

Friends_and_family Friends

10/10

Exceptional

13 May 2025

Scott Charles

The fact that the people and the area is so clean it just elevated the experience for me. I felt safe and just really enjoyed capturing it as a photographer.

Leisure Self

10/10

Exceptional

11 May 2025

Thomas

close to train station (10 min walk) and close to old town.
Room was significantly bigger than expected!

Business_and_leisure Self

10/10

Exceptional

14 Sep 2024

Gary

This Aparthotel is close to the train station, and to some nice local restaurants. It was very clean and well appointed.

Leisure Partner

8/10

Excellent

28 Aug 2024

Sarah

All fine thanks.

This offers good value for money if the price is right. Clean, well equipped, good location. We were supposed to receive a free bottle of wine but we didn’t. Despite this I would stay again.

Friends_and_family Family

10/10

Exceptional

15 Aug 2024

Artur

Very close to main city and train station

Leisure Friends

4/10

Poor

02 May 2024

Verified traveler

Apartaments are a bit used, it should be a bit renovated. It was mentioned that extra wine will be at room, but it was not given. Room could be cleaner. Breakfast is acceptable, but for this price offer is better im other hotels. Generally just ok. Too high price for offered value. Please not promise wine in reservation, when you are not giving it for guests.

Business

2/10

Poor

22 Jan 2024

Callum

We didn’t stay at the property. We turned up to be told it was flooded and had to find elsewhere

Leisure Friends

10/10

Exceptional

20 Oct 2023

Isabell Charlotta

Great property and very nice room.

Leisure Family_with_children

8/10

Excellent

04 Aug 2023

Vijayakumar

Good property for short stay, the bed and sofa bed is very good.

Leisure Family_with_children

6/10

Pleasant

14 May 2023

Pavel

Fine location, good service with some negatives

+ good location ten minutes by walk from the central square
+ good breakfast, wide choice
+ clean apartment as well as bathroom, except of dirty ventilator
- we should receive bottle of wine as Gold members: we got nothing
- TV did not work
- we had triple room - a small wardrobe in the small single part of apartment would be highly appreciated

Friends_and_family Friends

10/10

Exceptional

03 Oct 2022

Nadhmi

Highly recommend apartment, few steps to bus and central station.

Leisure Family

10/10

Exceptional

19 Sep 2022

Howard

We were texted the codes beforehand, so we were able to enter the hotel when we arrived late at night. Hotel was immaculate, very clean and tidy. Staff were polite and friendly. Breakfast was really good. Ideally situated in the city centre, only an 18min walk to Old Town

Leisure Friends

10/10

Exceptional

11 Sep 2022

Emma

Very welcoming and modern hotel with accommodating friendly staff. Only a short walk to the main square. Would highly recommend!

Leisure Family

10/10

Exceptional

24 Jul 2022

Katie

Very clean and comfortable. I have stayed here twice now because of its homey feel and accommodating staff.

Leisure Self

8/10

Excellent

12 Jul 2022

AUDREY

Loved the location staff friendly lovely big room personally the bed was to soft but would recommend

Leisure Partner

8/10

Excellent

27 Apr 2022

Kevin

Good hotel very close to the railway station

A good hotel at a good price

Friends_and_family Family

10/10

Exceptional

26 Apr 2022

Miss Stephanie

Good communication from hotel staff. Beautiful modern, well equipped room. Everything you need including safe, fridge, coffee machine & kettle! Very clean and well kept. Short walk from restaurants and cafes.
Lovely cosy breakfast room. Good selection of continental eats with quality produce.
Staff very helpful and attentive.
I recommend this property to anyone taking a break in Krakow.

Leisure Friends

2/10

Poor

18 Apr 2022

Tatiana

We’ve arrived at the property around 5pm just to discover that the check in ends at 3pm and nobody was there. The reception was closed and after trying multiple times to call the hotel numbers (including emergency one) we gave up and were forced to look for another hotel in the area, even tho we are not familiar with the city at all we were fortunate to find one. There was no communication from the hotel prior or since, nobody tried to return my calls, and at the end I got charged full price for the night. Wouldn’t recommend this hotel at all, not worth to try especially if you’re taking a long trip like we did and don’t have a plan b for the night.

Leisure Partner

10/10

Exceptional

04 Apr 2022

Paul

Hotel Rakowicka residence

First class clean comfortable accommodation very nice buffet breakfast with a large good quality selection all well presented and nice relaxed atmosphere. Staff at breakfast where really nice and very helpful.

Friends_and_family Family

10/10

Exceptional

28 Nov 2021

Michael

Wonderful room and very friendly english-speaking staff. Full breakfast buffet was perfect and near gourmet style!

Leisure Family

10/10

Exceptional

17 Sep 2021

Joanne

Really clean and spacious accommodation located just off Lubicsz and an easy straightforward 10 - 15 minute walk from Rynek Glowny, Glowny train station and Galleria Krakow. We finally got to stay here after originally booking for May 2020 and changing dates 3 times due to Covid and I am really pleased that we did. Friendly, helpful staff and an on site breakfast at 35PLN if you don't want to venture out - and great value with lots of local and International choices. Highly recommended staying here

Leisure

10/10

Exceptional

09 Sep 2021

Nicholas

Great location and very nice spacious room. Comfortable

Leisure Family

8/10

Excellent

29 Aug 2021

Szabolcs

Located conveniently close to the old town.

Leisure Family

10/10

Exceptional

07 Dec 2020

Alexandros

Amazing willing to help you. Coozy and clean room.

10/10

Exceptional

09 Mar 2020

Verified traveler

Somewhere to sit in reception , a bar would have been good , but room and beds excellent

Leisure Friends

10/10

Exceptional

04 Mar 2020

Kieran

Nice tidy finish. Tv was difficult to
Operate and froze but room was lovely

Leisure Friends

10/10

Exceptional

03 Mar 2020

Evelyn

Good central location 10 mins walk to the main square
Clean comfortable hotel lovely staff
Would stay there again

Leisure

8/10

Excellent

03 Mar 2020

JorisV

Good location, 5 minute walk from central train & bus station. Very recently renovated hotel.

Leisure Partner

10/10

Exceptional

29 Feb 2020

David

We liked that the property was extremely clean, modern and very quiet. It was a peaceful haven to retire to, after a busy day in the city centre.

Leisure

10/10

Exceptional

27 Feb 2020

Verified traveler

Very big rooms. Clean and daily house keeping was quick and efficient. Good location and free upgrade and free wine for gold members. Only downside was no water was provided

Leisure Self

10/10

Exceptional

04 Feb 2020

Lauren

Fantastic stay! Room was beautiful, comfortable, and spotless. Staff was friendly and very helpful.

Self

10/10

Exceptional

20 Jan 2020

Beautiful apartment within walking distance to the centre. Plenty of lovely eateries nearby, highly recommend Wesola cafe and Blossom for breakfast and Pizza Garden around the corner. Security entry doors and staff on call if required. We had a fabulous stay here and would highly recommend.

Friends_and_family Family

8/10

Excellent

18 Jan 2020

Verified traveler

The room was largely comfortable, I think the carpet needs to be cleaned/replaced in the room we were in. The curtains were not fixed onto the rails properly, not a huge deal but would make the room look nicer if they were fixed.

Leisure Partner

10/10

Exceptional

18 Jan 2020

Verified traveler

New property in a fantastic location for the old Town. Walking distance to a good selection of restaurants. The staff are very efficient and will help organise excursions with hotel pick up and airport transfers as required. Gets 10/10 in my estimation. Don't hesitate to book in here. You won't regret it.

Leisure Partner

10/10

Exceptional

07 Jan 2020

Verified traveler

It was new, quiet and the location was great. There were good restaurants nearby. The staff were friendly and helpful.

Leisure Family

10/10

Exceptional

15 Dec 2019

ALEXANDRU

Amazing stay!

Our stay at this classy apartment was very enjoyable, the apartment was very spacious, modern and very clean. The staff was very friendly and the accommodation was is within walking distance to the shopping centre/old town centre/bus and train station.

Partner

10/10

Exceptional

10 Dec 2019

Robiin

We stayed in the Studio apartment which provided ample room for our 4 night stay. All staff were fantastic and most helpful throughout; particularly liked the small seasonal gift on leaving. Great location as one block from the main station, directly on a tram route, 3 min walk to the shopping centre snd a short distance further and you are in the main square. Would definitely recommend for anyone wanting a great stay in Krakow 👍

Leisure Partner

10/10

Exceptional

10 Dec 2019

Trudie

Great hotel

Lovely hotel in a great location within the city

Friends_and_family Friends

8/10

Excellent

03 Dec 2019

Verified traveler

Excellent communication from the staff. Modern and clean room with everything that was needed. Good location to centre of town

Leisure Partner

10/10

Exceptional

28 Nov 2019

Verified traveler

Fully restored old building in a great area close to Galleria Shopping Centre, The decoration and finishes are superb, but with slightly quirky bathroom layout, the room was massive and gives some impression of the grandeur of the original building. Also excellent cafe just across the road. Highly recommend this apart-hotel for stays in Krakow.

Leisure Family

10/10

Exceptional

26 Nov 2019

Verified traveler

Great property, modern, clean and had everything we needed. It was in a great location and if you have breakfast included then this is cooked freshly for you at a lovely restaurant just down the road

Leisure Partner

10/10

Exceptional

22 Nov 2019

Paul

Fabulous location, a ten
Minute walk from the station, ten minutes walk into the Old Town; on numerous tram routes.
My room was better than most five star Hotels I’ve stayed in, modern bath room, free water and Nespresso coffee.
A wonderful touch was the Fifty PLZ voucher to use in the Novum Brassiere nearby. Overall excellent excellent experience.
Nope...can’t think of anything remotely disappointing.

Leisure Self

10/10

Exceptional

18 Nov 2019

Verified traveler

Great location (it's has a small grocery shop around the corner and plenty of restaurants nearby), friendly and helpful staff - great communication, friendly and helpful, the room and clean and spacious
I really enjoyed my stay and I highly recommend this place to anyone considering booking this place.

Leisure Family

10/10

Exceptional

13 Nov 2019

Sandra

It was comfortable, the staff were fantastic and it was close to public transport. Just be aware the breakfast package is not available until 8.30am, so if you have a morning tour, it is too late.

Leisure Self

10/10

Exceptional

28 Oct 2019

Verified traveler

I throughly enjoyed my stay. Fantastic room, spacious and clean and very comfortable. Perfect distance to town centre. Wonderful staff to help with any questions or assistance.

Leisure Self

8/10

Excellent

27 Oct 2019

Verified traveler

Nice big room, No breakfast at the hotel no bar and none near by. Having to put clean my room card out or your room didn’t get cleaned.

Leisure Partner

10/10

Exceptional

26 Oct 2019

Helen

First visit but not the last!

Our stay at Rakowicka Residence was excellent. The cleanliness and facilities of the apartment were good and the beds in particular were comfortable. The staff on reception were extremely helpful and responded promptly to questions and requests, either when asked in person or by email. The location of the apartments was also ideal, being relatively close to the Old Town and only a short walk to the bus and rail station.
I am delighted to say that our first visit to Krakow was such a positive experience and our choice of accommodation was a major factor. I look forward to visiting again and will definitely book at Rakowicka Residence again if possible.

Partner

10/10

Exceptional

22 Oct 2019

Clive

Great place to stay in the heart of Krakow

Just a couple of nights but the Radwicka Residence fitted the bill perfectly. Close to the train and bus stations and the efficient transport system, trams and buses, were just on the street - perfect.

The staff there are very welcoming and the place is very clean.

Can only give iRadwicka a high score and recommend it to all.

Partner

10/10

Exceptional

15 Oct 2019

Verified traveler

The room was very clean, modern and a quick walk to Old Town. Perfect location, with an excellent café just down the street. The staff were very professional and courteous, went above and beyond to ensure the experience was pleasant. Would 100% recommend, loved my stay!

Leisure Self

10/10

Exceptional

03 Oct 2019

Verified traveler

Excellent spacious rooms. Providing tea and Coffee making facilities.
Very convenient location.
Friendly helpful staff.
Could not fault it.
Fabulous stay.
Thankyou so much

Leisure Family

10/10

Exceptional

29 Sep 2019

Timothy

Great location close to central rail station. Very nice and helpful sst check in. Great room.

8/10

Excellent

28 Sep 2019

Verified traveler

Well apportioned.
Good location.
Staff helpful
Cool and quiet rooms.

Leisure Family

10/10

Exceptional

26 Sep 2019

Robert

Enjoyable 3 day stay in September

I stayed three nights at the Rakowicka Residence. The aparment I had was spacious, clean, modern and well equipped. It faced over the back courtyard and was very quiet. The bed was reasonably comfortable and large.

Check in was easy and the staff very friendly and helpful. Although there is no restaurant on the premises I was given vouchers for breakfast at a near by cafe and the menu there was very varied. It was a pleasant walk in the morning for breakfast.

All in all a very pleasant stay at the Rakowicka, which is a 10 min walk to the main train/bus station and about a 20min walk to the city centre.

Self

10/10

Exceptional

26 Sep 2019

Verified traveler

The property is well design which is cosy and comfortable. It is well maintained. The reception staff is very friendly and helpful.There is an elevator which is a plus point. Last but not least, it is located near to the Central Railway Station.

Leisure Family

10/10

Exceptional

25 Sep 2019

Verified traveler

Close to the train station and within easy walking distance to the centre. Spotlessly clean and fabulous shower. Very secure with touch pad entrance systems to both main entrance and room doors.

Leisure Family

10/10

Exceptional

24 Sep 2019

Traveller

Well designed rooms, posh bathroom, however strange smell at the building entrance

10/10

Exceptional

08 Sep 2019

Verified traveler

Very peaceful property location very good in relation to the shopping centre staff very helpful at all times. The property was very clean. No complaints ten out of ten.keep up the good work.

Leisure Partner

10/10

Exceptional

26 Aug 2019

Verified traveler

The apartments are modern and clean. They are ideally situated for main square approx 15 min walk. Many restaurants, bars, parks, tram stops close by. Staff were extremely friendly and helpful.

Leisure Friends

8/10

Excellent

16 Aug 2019

Steve

The apartment was amazing, nice and new, great location. A mobile phone with wifi and concierge on it which was a great idea as it also gave you discounts at certain places.
Disappointing bits were the room never got cleaned, no bins emptied even with leaving the card on the door it didn't get done. Water dripping from light fittings but was told they couldn't move us but electrician said it was ok ( I don't think so ). We got offered a pick up from the airport but it was twice the cost of a private taxi. So overall a great place to stay just need to sort out cleaning if there for more than a couple of days

Friends_and_family Family

10/10

Exceptional

04 Aug 2019

Verified traveler

Nice location, good facilities, clean and tidy.

Excellent room.

Leisure Partner

8/10

Excellent

26 Jul 2019

Verified traveler

Excellent location. Walking distance to the Old Town centre and a giant mall. Property is a brand new refurbishment. The 3 person (3xbed) room was a little smaller than I expected from the photos. However, the value for money is excellent such that I would stay at Rakowicka Residence again. Staff is also friendly and helpful about any aspect one might need.

Leisure Family_with_children

10/10

Exceptional

15 Jul 2019

Mary Louise

Rakowicka#1

Excellent hotel within walking distance of market square, very quiet clean and tidy and hotel staff extremely pleasant

Partner

10/10

Exceptional

10 Jul 2019

Verified traveler

This is a beautiful hotel. Fab rooms not too far from old town.

Leisure Partner

10/10

Exceptional

04 Jul 2019

panna

Perfect and lovely

Friends

10/10

Exceptional

21 Jun 2019

Verified traveler

Fab shower and bathroom Room spacious modern and clean. Fridge. Complimentary water flavoured tea and nespresso coffee. Fab location just very short walk to the shopping mall and the main square

Leisure

10/10

Exceptional

16 Jun 2019

Verified traveler

The property is conveniently situated near to the train station, trams, buses and taxis are a plenty.
The room was an absolute delight, spotless and ample storage for us. Bathroom facilities very good.
The staff in charge could not have been more helpful.
Confirming travel arrangements, organising taxis if needed,
Providing extra tea and milk, recommendations for breakfast and other meals at local venues. All easy distance from our base. Their English is excellent.
Excellent value all round.
We would definitely return and have no hesitation in recommending them. A lovely stay for us.

Leisure Friends

10/10

Exceptional

14 Jun 2019

Sam

Spacious apartments, very comfy. Quiet apartment block, literally everything you could want at a fantastic price. 10 minute walk from the old town.

One minor drawback was that there was no air conditioning. But this was only an issue because it was 30degrees when we visited. Other than that, an excellent stay. Would highly recommend.

Leisure Partner

10/10

Exceptional

10 Jun 2019

Verified traveler

Very clean and modern Helpful staff great location

Leisure Family

10/10

Exceptional

08 Jun 2019

Lynne

Throughly enjoyable

Family

10/10

Exceptional

06 Jun 2019

Verified traveler

Great new property, super nice owner, reasonably priced. Extremely comfortable beds. Location is also great. I would subtract one star just for the fact that once the chambermaid didn't come when requested. Also, although it was nice and quiet to sleep at night, the walls are pretty thin and in the morning starting at 7am we would often hear alot of hammering and construction noises. Also, right before we left a family with children settled in next door and we could always hear them- very loud. Aside from those two issues, honestly it was fantastic!

Leisure Family

10/10

Exceptional

26 May 2019

Verified traveler

Very good location with spacious room. We got a room with 2 beds and and attached room with another bed. The 2 rooms are separate but do not have doors in between. The windows are big and open for fresh air. The unit has a/c as well and a large TV with cable. The shower is small but has great pressure. The shower does not have a door which makes the bathroom a little wet, but this seems to be the case in every hotel we stayed in Poland. The people are very nice and very helpful. There is a grocery store about a block from the place and many places for breakfast.

Leisure Family

10/10

Exceptional

25 May 2019

Verified traveler

Could not fault these apartments at all.
They are clean and quiet and about ten minutes walk to the centre of Krakow.
Housekeeping is on request, so if you require fresh towels, more tea/coffee or fresh linen the best way to do this is to email Adam the manager on the appartment website, who replies promptly to any queries as the reception is only manned occasionally.
We have sold the appartments to friends who are that impressed they have booked a stay in November.

Leisure

10/10

Exceptional

23 May 2019

Verified traveler

The apartments look newly renovated, they were clean, modern and very comfortable.The staff were very helpful, friendly and professional.All queries before and during our stay were dealt with promptly. It is about 10/15 minutes walking distance to the main square and the centre of old Krakow.The railway station is close by as are tram stops.Not very many restaurants nearby but the ones we found and used were good as are the numerous coffee shops and bakeries.They are also a few small convenience stores nearby and a large shopping mall about 5 minutes walk away. We would recommend this property.

Leisure Friends

10/10

Exceptional

18 May 2019

Verified traveler

Excellent value for money and well located. Very well appointed room and most comfortable

Leisure Partner

10/10

Exceptional

06 May 2019

Cant wait to go back and visit.

1st time visiting Poland. We loved every minute of it. Hotel was beautiful and Adam was lovely he looked after us really well.

Friends

10/10

Exceptional

03 May 2019

Verified traveler

Excellent stay at Radowicka.
Only 15 minutes walk from main square, apartment clean and stoked with water and coffee on arrival.
Adam also arranged transport to and from the Airport and was more than happy to top up towels/water/coffee when asked.
Great break.

Leisure Friends

10/10

Exceptional

27 Apr 2019

Susan

A very Spacious and clean apartment. Less than 10 minutes walk to apartment from Krakow main train station. Not far from the old town(main square) either. Can easily walk to all major attractions. Will recommend to family and friends. Adam at the reception was very nice and helpful.

Leisure Partner

10/10

Exceptional

20 Apr 2019

Verified traveler

Very spacious hotel room with lovely little touches - coffee machine , water. . A perfect base to explore Krakow s Main Market Square around 12 mins walk away .

Leisure Family

10/10

Exceptional

03 Apr 2019

Verified traveler

Lovely accommodation, clean and modern. Adam was in regular contact. Property suited us as we were only staying 2 days however, if we had been staying longer a microwave would have been very useful. Would definately recommend this apartment to family and friends and would stay here again.
Thank you.

Leisure Family

10/10

Exceptional

25 Mar 2019

Faye

Brilliant stay perfect location!

An amazing stay can not fault a single thing about the apartment clean well equipped and great location. Adam was so helpful he was second to none! Would recommend these apartments to anyone.

Partner

10/10

Exceptional

10 Mar 2019

Lesley

Just back from staying at the Rakowicka Apartments, a great place to stay, a short walk from the main square, the Apartment itself was lovely, so comfortable and spacious, would definitely stay there again and recommend it highly.

Leisure Partner

8/10

Excellent

08 Mar 2019

Maxine

Excellent room and location

From start to finish Adam was very helpful and nothing was too much. Airport shuttle booked both ways for us @ £20 each way but well worth it to save any hassle waiting for public transport. Booked level 6 room in order to be quiet as am such a light sleeper. Unfortunately we had a very loud guest in room 603 beside us who had no consideration for other guests. From hearing her conversations + later speaking to Adam found out she was doing late calls (10pm to 11:30pm) to America. I did knock on the wall the 1st night as very tired, she wasn't happy at that! I complained to Adam on a few occassions who spoke to her. She was a tad quieter the last night. Trust me when you have been out walking all day, all you want is a bit of piece back in the apartment. I really did not want to add this negative bit to review as the apartments were fantastic and very clean, plus local to the main square and shopping mall. I would def recommend staying here, well done Adam.

Partner

10/10

Exceptional

08 Mar 2019

Verified traveler

Beatiful new quiet apartment, very close to the center of everything. I will definitely come back.

Friends_and_family Family

10/10

Exceptional

21 Feb 2019

Verified traveler

We had a pleasant stay at Rakowicka Residence. Adam was very helpful and he was always willing to help especially when we had any queries. Transport was organised from and to the airport. Our room was amazing! All things needed to make us feel as home was provided. Cleaned whenever we requested!
Our apartment was even upgraded to a Studio with a kitchenette which came in very handy as we did not always eat out. If ever we visit Krakow again, we will definetly stay here again. I would recommend Rakowicka Residence to everyone we know!

Leisure Partner

10/10

Exceptional

18 Dec 2018

Verified traveler

Very close to the town. Adam was just an amazing host!!!!!

Leisure Friends

10/10

Exceptional

13 Dec 2018

Verified traveler

Adam Rojek, the Manager is very welcoming with his warm and friendly attitude. He is professional, very helpful and quick when you have any question. The manger and all the staff come to you with genuine smile.
The hotel is brand new with high Tech. facilities. For example you only need a pin to enter the building, another pin to enter to room and last pin to open your safe. You have immediate access to high speed WIFI. You have very clean apartment with clean towels and shower. What else you could ask for. I would definitely like to book there again as it is very close to city centre and the old town. Very enjoyable experience. Joseph :-)

Friends_and_family Family

10/10

Exceptional

21 Nov 2018

Richard

This is without doubt an exceptional Apartment Hotel. The quality of the apartment is of the highest standard as is the level of comfortable, the extras provided made it special. The welcome and service from the hotel manager was again exceptional. The location of the property could not be bettered, a short stroll to the heart of the old town. In short, everything was perfect.

Leisure Partner

10/10

Exceptional

18 Jun 2025

madoka

とてもオシャレなホテルで
快適に過ごせました。
キッチンがあったのもよかったです。
駅や繁華街からも徒歩圏内で
便利でした。

Business

8/10

Excellent

17 Jun 2025

Antonio

Potrebbe essere meglio

Punti a favore: la posizione, struttura silenziosa, camera ampia e comoda, colazione abbondante anche se poco varia.
Punti a sfavore: di solito i codici per l’ingresso vengono comunicati via mail in anticipo, invece abbiamo dovuto chiamare dalla reception col cellulare (senza risposta) e poi scrivere su whatsapp, codice inviato non funzionava abbiamo dovuto richiamare e riscrivere più volte per avere il codice nuovo; la prima stanza che ci hanno dato era fredda e sporca (lenzuola), dopo che ci siamo lamentati ce l’hanno cambiata. Anche se abbiamo richiesto le pulizie e il cambio di asciugamani non è stato fatto. La macchina del caffè a colazione per 2 gg ha funzionato parzialmente ed uno non ha funzionato proprio.

Friends_and_family Family

4/10

Poor

10 May 2025

ERIC

Trop de défauts

Le courriel reçu pour accéder à la chambre n'était pas assez précis, car l'accès se faisait sur une cours intérieure, non précisée dans le courriel. Cours intérieure non éclairée la nuit. Personne à la réception pour donner des informations. Le numéro de téléphone laissé à l'accueil sonne dans le vide. Très bonne literie. Chambre très sombre, car uniquement 1 petite fenêtre sur cour intérieure. Je n'ai réussi à allumer la TV que le matin de mon depart; il faut laisser un mode d'emploi. Salle de bain tout en marbre, jolie, mais très dangereuse, quand c'est mouillé par terre, surtout l'interieur sol de douche qui glisse énormément. J'ai failli chuter, et ma femme également. Dans la chambre, il y a des tasses, et des capsultes pour se faire un café... mais pas de machine ?! donc, pas de café. Le plus dérangeant c'est le bruit de la VMC dans la salle de bain, que l'on ne peut pas arrêter et qui fait un bruit énorme. Difficile de dormir, même en fermant la porte qui donne sur la chambre. En conclusion, très déçu pour le rapport qualité/ prix.

Partner

6/10

Pleasant

15 Apr 2024

Alexandre

Poderia ser melhor.

Me hospedei na suite 202. As equipes de trabalho: limpeza, check in, café da manhã foram cordiais e atenciosos com todas minhas reivindicações. A localização do hotel é excelente.
Infelizmente o hotel tem deficiências: apesar de ser uma suite, o quarto é minúsculo e não tem Tv, apenas na sala, que é grande; o banheiro exala um mau cheiro enorme por falta de sifão no box do banheiro; a programação de tv é restrita com poucos canais em Inglês; o café da manhã é muito simples, às 2 maquinas de café e leite estavam quebradas; para você acessar o imóvel é necessário um codigo que você só recebe após o check in, deveria ser enviado antecipadamente durante a reserva.

Partner

4/10

Poor

01 Jul 2023

Marius

Habe mehr erwartet

Kommunikant war sehr anstrengend. Habe über Hotels.com zuerst mit den Hotel kommuniziert, was aber nicht schwach war, weil nur sporadisch eine Antwort kam bis garnicht.. Dann über Telefon, was dann besser funktioniert hat. Die Zimmer waren groß aber nicht schön. Stark abgenutzte Teppiche, es richt staubig, das Sofer und die Vorhänge mit Flecken überseht. Das einzig gute war, dass nach etwas hin und her und Bitten, uns das Hotel eine Frühstück Box gemacht hat, da wir vor 7:00 wieder abreisen mussten.
Besonders enttäuscht bin ich, da wir mit einen VIP Status und kostenfreien upgrade es gebucht hatten. Es sollte auch eine Weinflasche bereitstellen. Nichts davon war da.

Business

8/10

Excellent

24 Jun 2023

Shenghua

離克法科夫車站近步行可到方便出行

唯一缺陷是 Body wash and shampoo 不足，早餐也不錯👌。沒有室內拖鞋可以自己準備。

Friends_and_family Friends

8/10

Excellent

12 Jun 2022

Berit

Greit hotell

Grei beliggenhet i forhold til tog/buss og sentrum.
Rommene var stor og sengene var gode, bortsett fra putene som var veldig \"slapp\".
Dag 3 hang vi ut lappen som viste at vi ville ha rommet rengjort, vi trengte nye håndklær og mer toalettpapir. Når vi kom tilbake til hotellet om ettermiddagen, var ingenting gjort. Det var en stor nedtur, vi gikk tom for toalettpapir og hadde bare skitne håndklær. Det var heller ikke folk i resepsjonen som vi kunne spørre, det var litt tilfeldig når den var åpen.

Friends_and_family Family

10/10

Exceptional

29 Dec 2021

Ana

Excelente lugar

El lugar está muy bonito, las camas cómodas, muy limpio. Me encantó!

Friends_and_family Family

10/10

Exceptional

26 Dec 2021

Verified traveler