Name: B&b Hotel Roma San Lorenzo-Termini
Address: Via Sabelli, 177, Rome, 00185, IT

8/10

Excellent

01 Aug 2026

Lauren

Great location, Tram stop round the corner, reception staff super friendly and helpful, access to room was easy after hours too with a door code. Liked the ability to buy snacks, water, and drinks at the reception without having to go to supermarket. Room was basic, but fine and AC was great for the heat. Only issue I had was the cleaning staff not observing the do not disturb sign, and knocking on the door, trying to enter, and waking me up on a couple of occasions. Other than that everything was good.

8/10

Excellent

01 Jun 2026

Jaime

Rooms are so clean and comfortable. However, the amenities were bare minimum. There's only a hand and body wash combination bottle in the bathroom and 2 paper cups.
Staffs are very helpful and friendly, and the breakfast was good.
However, I did not like the neighborhood, since it was filled with graffiti and trash all around. Also, everything was closed on Sunday.

Friends_and_family Family

6/10

Pleasant

28 May 2026

Jane

Helpful reception staff, basic but good breakfast, very clean room, comfy bed, good air conditioning and we had a lovely quiet room at the back of the hotel.

30 min walk south of Termini station away from Central area, fine if you are happy to walk, and buses were local. But, felt like a sketchy area after dark, with lots of homeless to be walked past around the station area.

The reception is not staffed overnight which means no support for any issues that arise. No issues for 3 nights but on the 4th night we had room neighbours who partied loudly from 2-5am, so worth considering impact of no option for support.

Partner

10/10

Exceptional

06 May 2026

Enrique

Close to everything

6/10

Pleasant

22 Apr 2026

Rodny

Staff was very nice. Hotel is small but it was clean

6/10

Pleasant

11 Apr 2026

Egla

Overall nice but cleaning needs improvement.

Partner

8/10

Excellent

08 Apr 2026

Nooshin

Very clean rooms, kind staff, the best breakfast!

10/10

Exceptional

18 Mar 2026

Anita

The room was large and very clean. Lots of restaurants and shopping in area. 20 minute walk to Roma Termini. We only stayed 1 night before our early morning flight home.

Family

8/10

Excellent

16 Mar 2026

Ana

Room Was wide and mostly clean. Some bits of the walls were dirty. The breakfast was good as well. Location it’s not the best as it’s located in a very noisy and far area at night. The staff was very helpful.

Self

10/10

Exceptional

01 Dec 2025

Mousumi

Highly recommended.

The B&B Hotel Roma San Lorenzo Termini was an excellent choice for our Rome vacation, offering comfort and unbeatable public transport access at a great price point. Breakfast was amazing. Stuff were very kind and helpful.

6/10

Pleasant

16 Oct 2025

Daniel

Stayed here for one night at the end of the trip. We thought it was closer to Ternini train startion but it was about a 25-minute walk through treacherous and pedestrian-unfriendly roads. The room itself was fine and clean. The bed and pillows weren't the most comfortable. The room felt a little stifling but the thermostat was locked and the windows barely opened to let in fresh air. Wouldn't stay again.

Leisure Partner

10/10

Exceptional

10 Sep 2025

Rajivkumar

Nice hotel in Rome close to the station.

Hotel is not too far from Rome station. About a 10 Euro taxi ride. Clean hotel and rooms. The lanes around are filled with graffiti and very intimidating. The front desk staff was very nice and friendly. Room was very well kept.

Friends_and_family Family

8/10

Excellent

27 Aug 2025

Verified traveler

Breakfast was lovely.
Close to a team stop for access to city. 20 mins by tram to city centre
Area around wasn't the nicest for a single woman. Lots of graffiti but hotel itself was great

Friends_and_family Friends

10/10

Exceptional

17 Jul 2025

FRANCISCO JESUS

.

10/10

Exceptional

08 Jul 2025

Mark

Great! Thank you.

Self

2/10

Poor

02 Jul 2025

Melinda

It is far from t

10/10

Exceptional

27 Jun 2025

earl

Excellent Service

I dont do a lot of reviews, but the service here was great. We especially appreciated how helpful Princess was to us.

Partner

10/10

Exceptional

19 May 2025

Marwan

Excellent

10/10

Exceptional

18 May 2025

Sophia

the staff were so kind and the property was in a great location for walking, comfy room and a comfy stay. would highly recommend for solo travelers!

Leisure Self

8/10

Excellent

14 May 2025

Troy

We would stay again. No complaints.

4/10

Poor

26 Apr 2025

Chandramohan

Front office staff needs training on hospitality!

Leisure Family

10/10

Exceptional

17 Apr 2025

Richard

The customer service from the start was wonderful. Great communication. Friendly. Answered all our questions clearly. Additionally, the hotel is clean and quiet. The staff clearly takes pride in providing solid value.

Leisure Partner

10/10

Exceptional

07 Dec 2024

Gari

Overall great place to stay, especially if you're on a budget and want to stay within Rome – so would definitely come back. The area is quite dodgy, lots of graffiti, and I wouldn't recommend walking towards the train station as it feels more like Naples than Rome. Still, there's a good transport connection, supermarkets and pizzerias in the area. There is an off-street parking outside, which could be quite busy, so you might need to wait until you get a space. To pay for parking you can use Easypark app, just don't forget to put a note on the windscreen mentioning that you paid with the app. There's also a parking garage nearby. You can also find a few free parking spaces, but after seeing broken glass from a car window, you'd probably change your mind about parking there.
The room was quite comfy, breakfast options were pretty basic. There is a kettle downstairs in the communal area with some cups and cutlery.

Leisure Family

10/10

Exceptional

21 Aug 2024

Cornel

Awesome hotel, easy checkin, great location, and a great deal

Leisure Friends

8/10

Excellent

11 May 2024

Eunice

I stayed here because I wanted to be close to the train and that was a little silly because it’s a 30 min walk.

10/10

Exceptional

25 Jan 2024

Verified traveler

Great hotel

Nice hotel. Good rooms. Lovely bathrooms. All very clean. Handy to have a fridge. Staff are great. Very helpful.

Self

10/10

Exceptional

08 Dec 2023

Peter

Graffiti were everywhere but it looks safe enough during day time.

Leisure Self

10/10

Exceptional

14 Oct 2023

Lin

The hotel was very clean and safe. I had a great night staying there.

8/10

Excellent

05 Jun 2023

Mackenzie

Nice Stay

Nice little hotel in Rome! Unfortunately, the bed and pillows were really uncomfortable but everything else was awesome!

Partner

10/10

Exceptional

27 May 2023

Verified traveler

Gem in disguise

The staff at this hotel was amazingly friendly and helpful (Salvatore!). The area looks a little sketchy but it’s actually a vibrant and fun area filled with university students ie:Great affordable bars and restaurants. The hotel seems a bit like an upscale hostel at first, rooms small, but the beds, linens, luggage storage were some of the best on our entire trip!

Friends_and_family Family

10/10

Exceptional

08 May 2023

Austin

Friendly staff

Leisure Friends

10/10

Exceptional

29 Apr 2023

Claudia

I love this hotel

8/10

Excellent

24 Apr 2023

Rebekah

Great staff, in a quiet and clean hotel. Loved the fridge in the room for cool drinks while the weather heated up. The microwave and communal facilities were lovely too. The main stations are a bit too far to walk with suitcases and we didn't feel safe on public transport. But easy enough to walk about and get an uber.

Leisure Partner

10/10

Exceptional

14 Apr 2023

Luisa

Overall really good

Leisure Friends

10/10

Exceptional

21 Mar 2023

Abril

Property was very clean, and the staff was super helpful. During the time I stayed I also enjoyed their continental breakfast, which was not only delicious but also low cost. Definitely recommend for solo travelers.

Leisure Self

10/10

Exceptional

03 Feb 2023

Christopher

I enjoyed the cleanliness and the focus on sustainability. The room was comfortable, the staff was very friendly, and the breakfast was fantastic.

Leisure Self

10/10

Exceptional

24 Jan 2023

Bahman

It is comfortable and have a good sleep

Leisure Self

10/10

Exceptional

12 Jan 2023

Waqas

The Rome Hotel Sanz Lorenzo Termini is reachable by both main rail station Rome Termini or Tirburtino. From Rome Station you can use take a bus either 492 or 72 which takes you to the main road (5mins walk to hotel) or Metro from Rome Termini to Policlinico Station and then catch a tram 3L/19 which stops 2mins from hotel. It is walkable 15-20mins but if you have luggage or if it's late at night best to use public transport which is cheap €1.50 for a single journey. Location of hotel may not be central and scenic (lots of graffiti in the surrounding area, can't fault the hotel for this).

Staff are welcoming and speak good English. The room is as shown on the pictures. It is modern with a smart TV and mini bar (fridge) which you can stock up. I would say the small double bed could benefit from an additional pillow option.

Breakfast is in the form of a continental buffet style and staff once again ensure everything is prepared and stocked up alongside ensuring the breakfast room is clean. There are microwaves available to use in the hotel alongside being able to purchase food and hot drinks throughout the day which is a nice touch, this is something which is often neglected by at other hotels as they are keen for you to use their restaurant.

If you are looking for a bed & breakfast hotel with modern simplistic looks, I would highly recommend B&B Hotels group. I really enjoyed my stay and I will use once again in the future.

Leisure Self

8/10

Excellent

02 Dec 2022

Emma

First trip to Rome

Having not stayed in Rome before, walking down the graffiti clad streets (taxi driver dropped us at the wrong end of the street) at night to the Hotel was somewhat intimidating. However on arrival the the Hotel it was like an Oasis; bright, clean and friendly staff.

Although it took about an hour or so to walk into the City Centre each morning, we didn't mind this as it gave us an opportunity to see parts of the City we would not have seen had we stayed Centrally. The area of San Lorenzo which we learned was a student area came slightly alive at night and we found a couple of really nice bars / restaurants. So much better than the Touristy places n the Centre. I think we should have done some research before our trip and perhaps the above would not have been a surprise. Having said all that, it was a great few days. I'd recommend it if you don't mind walking although I'm sure with a bit of effort, public transport to the Centre could be found.

Partner

10/10

Exceptional

31 Oct 2022

Punam

Great B&B with all the amenities you wanted. Walkable distance from the main train station with lots of restaurnts nearby

Business_and_leisure Friends

10/10

Exceptional

19 Oct 2022

Adrian

All employees are extremely friendly and helpful in every way. Hotel and room are very clean and convenient. Breakfast is not expensive and is very good. Shower is rather small but it seems to be the norm in Italy. Bathroom is very good size and extremely clean. All amenities in hotel and room are excellent. Loved this hotel and would look forward to stay in other B&B hotels when I travel again.

Leisure Family

10/10

Exceptional

05 Oct 2022

Muteb M.

Good

Leisure Friends

10/10

Exceptional

10 Sep 2022

Alison J

Na

Business_and_leisure Self

10/10

Exceptional

07 Sep 2022

Jan

It was all very good - good quality, very reasonably priced, and a very good location for the event I was participating in nearby. One problem is that there is no good direct transport to either of the two big train stations - not something the hotel can do much about, but it was a factor for me.

Business_and_leisure Self

2/10

Poor

30 Aug 2022

Ermelinda

I had credit card fraud. I called the hotel immediately as soon as I saw the transaction (less than 5 minutes). The lady at the front desk, Catrina told me to contact Expedia to help me and refund me. I called Expedia and they were more than willing to help, they just needed approval from the hotel. The hotel manager Daniele would not approve of the cancellation. I called the hotel back, to understand Why they couldn’t help, and Catrina was extremely rude. I was told that whoever shows up for the room, and shows the booking confirmation will be given the room. I told her that whoever shows up is not me, as I am not even in Rome and someone who stole my card. She told me it was okay anyways, they just need the booking number. This is frightening, to know they let anyone into their hotel, knowing it is not the person for the booking. They were not helpful, and very very rude and mean to be honest. I hope that if this happens to them one day, the person on the other end is more than willing to help them. Do not stay here!!!!!!!!! You don’t know who they allow into their hotel!!!

Leisure Self

10/10

Exceptional

30 Jul 2022

Jack

Incredible place

Experience was amazing, the desk staff were very helpful. The hotel is located about 45 mins - an hour away walk from the centre of Rome, which is not a problem if you like to take in the authentic and less touristy Roman sights. The room was clean, the bed was comfortable and the aircon was a lifesaver. I was really impressed.

Self

10/10

Exceptional

25 Jul 2022

Joslyn

Clean and conveniently located hotel. New and updated rooms. A great place to stay if you’re stopping through Rome!

Leisure Self

10/10

Exceptional

15 Jul 2022

John

The hotel is very well run and the staff at every level are excellent - friendly, interested, and accommodating. The hotel is in the university quarter. It’s was great walking out late, listening to the hum of young people as they gathered in cafes and bars

Business Self

10/10

Exceptional

04 Jun 2022

Manuka

Great location!

Leisure Partner

10/10

Exceptional

30 Apr 2022

Fudong

Great place with nice breakfast.

Leisure Partner

8/10

Excellent

23 Apr 2022

Em

The property is close to the academic institutions and universities of Rome. The property itself is very simple. Rooms are clean (no mold in my very new bathroom) and small (with the bed at the entry). I did not find any osterias or trattorias in the near vicinity. The public transportation is limited in that area, with a few buses and a tram, and they require at least a 15-minute walk to get to the stations.

Business Self

10/10

Exceptional

19 Apr 2022

Verified traveler

Great hotel and location

Large room and bathroom, very clean and everything as expected. Check in and out was simple and staff were friendly. Solid location for a visit to Rome.

Friends_and_family Family

10/10

Exceptional

24 Oct 2021

Frances

Everything was great. The location, cleanliness and service staff. Daniele was very attentive with us since before arriving answering all our questions. Also the other staff were very helpful and friendly. Thanks

Leisure Partner

10/10

Exceptional

13 Oct 2021

Veronica

This B&B is apparently newer for the group and you can tell! The rooms were more spacious than I've seen in other similar hotels in Italy and I appreciated the daily breakfast as well as the snack options available for purchase. The room fridge also came in handy as well as a communal toaster oven/microwave for leftovers. The location is a bit off the beaten path, but it connects with some tram lines. It was clean, staff extremely courteous and helpful, and for a solo female traveler, I always felt safe!

Leisure Self

8/10

Excellent

04 Sep 2020

Mike_V

Although I'm satisfied with the services, single rooms are advertised as 14m2 however they are actually around 10m2 according to their own floor plans.
Minor things as no towels on the second day after cleaning, and no cleaning on day 4 aren't the biggest issues either.
Comfy bed and shower, a bit off the beaten track, but grabbing public transport or and electric scooter makes your life much easier when in Rome.

Leisure Self

8/10

Excellent

27 Aug 2020

Verified traveler

Updated, Clean, Cool — 20 min walk to center

It’s a comfortable, low key place. Somewhere between a hotel and a hostel. It’s on the edge of the cool San Lorenzo neighborhood, but unfortunately a little far from public transportation (not a unique thing for Rome though). Overall, it is clean, large and updated rooms, and generally helpful staff.

Self

10/10

Exceptional

20 Jun 2020

Amber

The hotel was very clean, and very convenient to the rails. We would definitely stay again!

Leisure Partner

10/10

Exceptional

14 Feb 2020

Verified traveler

Second stay, just as great as the first

Second time staying in this hotel. Stayed in a single room this time. Loved my second stay as much as the first. Really comfy beds, amazingly fast wifi as long as you use the connect code from the TV, not the generic one. The hotel staff are all very nice and helpful, the area is quiet and walkable, many nice restaurants around the corner and down the street, a 24hr grocery chain about 2 mins away, okay breakfast, clean rooms, and very good value for money. Would stay again for sure.

Self

10/10

Exceptional

14 Feb 2020

Verified traveler

Very good value for money

Very comfortable hotel. The wifi was great. You need to turn on the TV to get the code and it changes often so you might need to update to a new code a few times a day. But it is a very high quality connection. If you try to use the generic wifi login via the webpage, that is not as good. The room is very comfortable, the beds are comfy, the area is a 25 min walk from Termini station but it is quiet, with some nice restaurants in the area. The breakfast is okay. The staff are very nice and accommodating. Would definitely stay again. Especially because it is very good value for money.

Self

10/10

Exceptional

13 Feb 2020

Verified traveler

nearly 24/7 reception was good, nothing was bad. I really like staying there

Leisure Family

10/10

Exceptional

09 Feb 2020

Snjezana

Perfect

Very friendly place, I can absolutely recommend

Friends_and_family Family

10/10

Exceptional

02 Feb 2020

Dylan

Very clean, friendly staff, felt very high-class and safe. Easy to get to, but out of the way enough to avoid main traffic. Large, spacious rooms with ample ammenities - will definitely stay again! Highly recommend for anyone staying in Rome.

Leisure Self

10/10

Exceptional

01 Feb 2020

Verified traveler

The staff were amazing and the most helpful people you could ask for. If you’re a non Italian speaking I would 100% recommended staying here. The room was nice and well worth the price.

Leisure Friends

10/10

Exceptional

28 Jan 2020

RobertPorfir

Clean , good&professional staff,using of English language is very ok.Near to tram transport station,using 3 and 19 trams,in 10-15 minutes acces all important station .Near to metro station Mazoni,from that point acces to Vatican area.Pizza and trattoria restaurants near.It is like a pearl hide...

Leisure Family

10/10

Exceptional

21 Jan 2020

Verified traveler

Super clean ,friendly employees ,super super good breakfast. I will stay there again

Business Family

8/10

Excellent

20 Jan 2020

Verified traveler

Overall I enjoyed my experience at this hotel.

Room: The room was spacious, well lit, clean and comfortable! I stayed in a double room which was supplied with two bath towels, two hand towels and a bath mat towel. The bathroom came equipped with a hose to make the toilet like a bidet. Bathroom lighting was great for doing makeup. The SmartTv was excellent when I used it. The room was comfortably warm, window curtains did a good job keeping the cold out in addition to the heating.

Storage: The clothing storage was sufficient for me, carry on bag of clothes, it was a single rack closet unit ikea style. There was also a fridge under it.

Outlets: One outlet by the phone with two USB outlet ports and regular ports in addition to non USB outlet ports on both sides of the bed. Also an outlet in the bathroom near the vanity and hair dryer (dryer had a concentrator). Only downside that I could find was that the outlets only worked when the room lights were on- not sure if I just didn’t understand or if my room was off or if that’s how it works. Be sure to check and ask unless you like sleeping with a night light on.

Location: my room was on the 0 floor so I could hear everything outside! Not a bad thing if you enjoy hearing people chatting, walking by, cars, etc. The hotel itself is located on a quaint street about a 25min walk from Termini station. Take the 71 nearby to Trevi, Spanish Steps, Pantheon and Termini (then Metro B to Colosseo). 19 tram to Vatican museum.

Leisure Self

10/10

Exceptional

18 Jan 2020

Verified traveler

Nice & clean hotel. Looks new. The staff was lovely. Breakfast was good & despite other negative reviews I personally thought it was worth the 7 euros.
The location might not be ideal if you want to be in the \"centre-centre\", but the tram stop Reti is just a minute away from the hotel. The location also offers the advantage of being nearby local restaurants with real local prices & real local food (as opposed to tourist areas).
I would stay there again.

Leisure Partner

8/10

Excellent

16 Jan 2020

Verified traveler

Nice and clean room, efficient and friendly staff.quick chek in and chek Out 12:00 its realy comfortable.I recommend it but only one problem for car parking,so if any one with car bear it on .

Friends_and_family Family

10/10

Exceptional

12 Jan 2020

Matthew

Incredible value. Modern and sophisticated.

Such an amazing value! Beautiful hotel and the price was fantastic. I was very satisfied with my stay. The hotel room was completely clean, beds were comfortable and not too firm. The bathroom was super modern.

Friends_and_family Family

10/10

Exceptional

07 Jan 2020

Verified traveler

LIKES: Locality- excellent for my specific needs/ transport used tram 3 and bus 71. Staff were welcoming and informative of Rome and surroundings. ALL staff polite and supportive of needs. Desk staff both day and night available and approachable. Products available very good.
Suggestions: Room was perfect, but needs drawers for clothes, my room had space for this. Had to keep tops and underwear in suitcase on floor. Also a rack of hooks for coats and day bags near door would be good.

Friends_and_family Family

10/10

Exceptional

27 Dec 2019

F

The staff very very responsive, polite, and friendly. The place provides a great value, but it's about a 25 minute walk from the Rome train station.

The rooms are very new and very clean. Although, I thought the foam mattress was too soft.

The breakfast was pretty good, but I didn't like the eggs which were made from a liquid.

Leisure Partner

10/10

Exceptional

25 Nov 2019

Gayathiry

5 star hotel m!

It was amazing! Clean and comfortable rooms.

Partner

8/10

Excellent

11 Nov 2019

Thomas

Great place don’t stay in a garden room!

They put me in a garden room bad because noise in the mornings and when it’s raining you must go outside to use the microwave!

Self

10/10

Exceptional

10 Nov 2019

Verified traveler

San Lorenzo stay

Great hotel in San Lorenzo. We specifically wanted to stay in this neighbourhood but it is further out from the main city/attractions. Around 20 euro in a taxi but there are trams and metro stops near by. Area is very casual - with lots of bars and restaurants that aren’t too pricey.

Hotel was new, service was brilliant and would highly recommend. Beds were comfortable and area felt safe.Great value for money.

Partner

10/10

Exceptional

18 Oct 2019

Thomas

Cream of the crop! 10 out of 10 top of the line!

Font desk was the most helpful and friendly every! 10 of 10 in every way great stay will go there next time in Rome!

Self

8/10

Excellent

08 Jul 2026

daniele

Buona soluzione per pernottare a Roma
Personale molto gentile e disponibile
Camera semplice e funzionale
Bagno pulito e di dimensioni adeguate
Parcheggio a pagamento in strada
L'unico neo negativo è il letto rumoroso che cigola ad ogni movimento

Self

10/10

Exceptional

13 May 2026

Giuseppina Aurora

Ottimo hotel, ottima location, buona colazione Tranquillo, pulito, camere spaziose e personale gentilissimo. Ci tornerò.

Self

8/10

Excellent

02 May 2026

Teresa

Sehr nettes Personal, das bei Fragen gerne geholfen hat | kleiner „Mini-Markt“ im Hotel, bei dem man Getränke, Snacks, Ladekabel, etc. kaufen kann | Frühstücksangebot war gut und ausreichend | Lage und öffentliche Anbindung des Hotels war sehr gut | Zimmer war insgesamt gut ausgestattet, leider allerdings etwas hellhörig und die Sauberkeit könnte besser sein

Friends

6/10

Pleasant

30 Apr 2026

Selin

In der Nacht kamen laute Wassergeräusche und die Toilette hat bisschen gerochen. Auch kein kostenfreies Wasser, Tee und Kaffe im Zimmer. Ein bisschen enttäuschend.

8/10

Excellent

25 Apr 2026

Marlen

Das Zimmer war gemütlich, praktisch und sauber. Das Personal sehr freundlich und hilfsbereit.
Einzig die Person, welche für das auffüllen des Frühstückbuffets zuständig war, stand nur rum und musste von den Gästen auf Fehlendes aufmerksam gemacht werden. Die Auswahl des Buffets war toll und es gab einen super Kaffee.
Das Hotel liegt im Studentenviertel, vom Hotel geht man ca. 20 Min bis zum Bahnhof Termini.

Vielen Dank ich würde jederzeit wieder kommen.

Friends

8/10

Excellent

12 Mar 2026

Nicola

Ok

8/10

Excellent

19 Jan 2026

ALDO

Stanza abbastanza comoda, bagno pulito, personale gentile e disponibile

10/10

Exceptional

14 Nov 2025

david Alexandre

Globalement l’hôtel et très bien !! La chambre est propre le personnel plustot cool !’
De la gare Termini compter 15min de marche . La quartier ne paie pas de mine mais a l’air plutôt tranquille.

Leisure Partner

10/10

Exceptional

13 Oct 2025

Hagos A

Veldig bra hotell, god service og bra pris. Beliggenheten er også utmerket. Anbefales sterkt.

Friends_and_family Friends

8/10

Excellent

03 Sep 2025

N'guessan

Bon hébergement mais dans un quartier pas sécurisé.

Leisure Self

10/10

Exceptional

17 Aug 2025

MAURO

O básico bem feito!!

Hotel excelente!! Quarto limpo, cheiroso e confortável!

Partner

8/10

Excellent

08 Jul 2025

Evelyn

Café da manhã muito bom!

Friends_and_family Family

4/10

Poor

15 Jun 2025

Adrien

A EVITER

J'ai réservé cet hôtel dans le TGV vers Rome. Avec une connexion internet instable, j'ai dû m'y reprendre à plusieurs fois avant d'arriver à valider la réservation.

Or en rentrant à Paris, je me suis aperçu qu'il y avait eu deux réservations avec deux paiements. Expedia a sa part de responsabilité, car je n'ai pas eu de mail de confirmation, ni de la 1ere réservation ce qui m'aurait alertée, ni de la 2eme d'ailleurs.

Mais à mon arrivée à l'hôtel, la personne à l'accueil ne m'a pas prévenu qu'il y avait deux réservations à mon nom et ne s'est pas étonnée que je prenne qu'une seule chambre. Ce qui est étrange voire malhonnête. On peut imaginer qu'elle avait compris le problème, mais ne voulait surtout pas évoquer le sujet. Ce qui est pris est pris.

Comme le confirme ma demande de remboursement faite auprès d'Expedia quelques jours plus tard refus de l'hôtel de faire un geste !

D'où ma recommandation : fuyez cet hôtel qui a une relation client désastreuse !

Adrien

10/10

Exceptional

06 Jun 2025

Patricia

Chambres impeccables et B&B bien situé !

10/10

Exceptional

05 Jun 2025

Marco

Todo muy bien solo la ubicación de la zona no es muy “turística”

Partner

10/10

Exceptional

31 May 2025

amaury

Muito bem localizado

Partner

10/10

Exceptional

21 May 2025

Miguel Angel

Excelente

Business Family

10/10

Exceptional

10 May 2025

Kaita

The staff were very friendly and the room was very clean.
I was able to watch YouTube on the TV.
If you walk from Termini Station, it takes about 30 minutes even on the shortest route if you are dragging a suitcase.

Leisure Family

10/10

Exceptional

02 May 2025

Benedetto

Struttura molto pulita, personale disponibile, colazione ottima (a buffet) e con ampia scelta, inclusa la frutta fresca. Unico \"problema\", se così possiamo definirlo, la distanza relativamente elevata da Termini. Per il resto tutto ok.

Leisure Partner

8/10

Excellent

24 Dec 2024

Eduardo L S

Vale a pena

Excelente hotel, espaço muito bom para um casal. Só tivemos um problema no último dia no banheiro (o ralo do chuveiro entupiu).

Partner

10/10

Exceptional

03 Dec 2024

Ana