Name: Bains Lodge
Address: Old Kimberley Road R 64, 31, Free State, 9301, ZA

8/10

Excellent

31 Jan 2021

GEORGE EDWARD

When we arrived no booking was made at the lodge

Friends_and_family Family

6/10

Pleasant

28 Dec 2020

GEORGE EDWARD

Unit was very dirty with spiderwebs in room bathroom was dirty as well

Friends_and_family Family

2/10

Poor

11 Dec 2020

HARICHAND

Disappointed

Floor seemed dirty, no rugs, single bed only
Too uncomfortable
Very disappointing stay

Friends_and_family Family

6/10

Pleasant

10 Aug 2020

MOHAMMED

It’s only good enough for a one night en route to Johannesburg. Other than that I would not recommend it to anyone for leisure stays. Too much partying and the cabins needs a complete revamp

Business

8/10

Excellent

13 Jan 2020

EW

Nice stopover

Good value but not spectacular. However I am happy with the stay

Friends_and_family Family

10/10

Exceptional

25 Dec 2019

Jacob Willem

Relaxing

Clean and cozy

Self

2/10

Poor

07 Dec 2019

Deirdré

Bainslodge Bloemfontein

We had a few places we could choose from in Bloemfontein but decided on this as the photos were stunning and it is close to get on highway to Kimberley.
It was boiling hot when we arrived, cabin was closed up, no windows open so took almos 5 hours to actually cool down. When we went to the pool it was green and apparently they are still getting it ready for summer??? Really? If I had not paid yet Inwould have left and booked into another place. The photos were misleading.......

Friends_and_family Family

6/10

Pleasant

24 Mar 2019

Verified traveler

Bains lodge is a beautiful setting and great restaurants to choose from. My bed was comfortable. The bathroom was my problem, the shower floor tiles looks about 20 years old and did not look clean at all. Also the roof of the bathroom was full of mould patches.

Leisure Self

6/10

Pleasant

08 Jan 2019

olivia

Ok place

The apartments smell of dampness and smoke, I think they should be very strict with their \"no smoking in rooms policy\" that is if they have one. The braai area outside the apartment was nice and the garden around the apartment clean

Family

4/10

Poor

05 Jan 2019

Verified traveler

Beautiful exterior but interior was rather shocking. Extreme mold on bathroom ceiling, toilet was leaking, a hole in one of the duvet covers and hand prints and smears all over the sliding door glass panel. Decent beds to sleep in for one night but overall would not stay again.

4/10

Poor

04 Jan 2019

Mohammed Z

Bathroom shower floors broken

10/10

Exceptional

23 Nov 2018

Burgert

Great stay

Great stay in a place that feels like a lodge even though you're in the city. Excellent facilities

Family

10/10

Exceptional

20 Oct 2018

Jacob Willem

Value for money

Private, homely feeling.

Friends

2/10

Poor

17 Sep 2018

Verified traveler

Not Happy

Very poor client service, asked for some fresh milk for coffee which took almost 4 hours to arrive. the water system is dangerous, got nasty burns on my back in the shower as it was unable to maintain a steady temperature. I'm sure places like this are required to have thermostatically controlled shower taps so it doesn't happen. will not recommend or stay there again....

10/10

Exceptional

07 Sep 2018

Burgert

Great stay.

Great place with a variety of facilities.

2/10

Poor

15 Aug 2018

Helena

bad and dirty

Bad service

Partner

4/10

Poor

26 Jul 2018

Verified traveler

bad

The total complex is getting very tired and needs refurbishment

4/10

Poor

14 Jun 2018

Kgaogelo

Do not sleep there!

This place is too noisy until 23:00. The noise is coming from people speaking outside and music. In the morning the staff is talking loudly proclaiming n the morning while you're sleeping. The lodges reception is very convincing. You'll get the shock of your life when get to your room. The money charged is a rip off compared to the state of the lodge.

6/10

Pleasant

02 May 2018

Sid

When travelling one needs a two prong plug for charging cellphones - this facility was not available.
There was no hanging place in the bathroom for towels etc

Partner

6/10

Pleasant

16 Mar 2018

Jacob Willem

Cabin 3

I love staying at Bains game lodge especially in the Wooden Cabins, very relax and homely feeling. But Avoid staying in Cabin 3, need a refit example the door is old and there is a massive ant infestation inside. every morning the floor is covered in ants.
It is the only cabin that is like that, the rest is perfect.

10/10

Exceptional

05 Feb 2018

Elize

Bains lodge overnight

Overnight stay only and will make use of this facility again

Family

8/10

Excellent

12 Jan 2018

Kelleigh

Simple and safe

The room was clean and comfortable however there was only 1 bathroom towel for the 2 of us and the patio door did not seal properly

Partner

10/10

Exceptional

08 Jan 2018

Jacob Willem

Great

Family

10/10

Exceptional

08 Jan 2018

Jacob Willem

Money worth

Family

6/10

Pleasant

11 Dec 2017

Verified traveler

Place itself is great, but big disappointment

My first impression of the hotel was very good. Staffs were so friendly and welcomed. I really loved it. So when we found that they gave us a wrong information about the neighboring tourist site, we thought It would be better to inform them so that they can update or correct their information. We got the information from them and took a taxi to go there paying R170, and we found the site was closed. So we had to pay R340 for taxi for nothing. We never accused them, but wanted them to update the information so that they can improve their service.
However, when we told them, both of the staffs who gave us information turned their face, and started to give us their excuses. One of them even confessed she didn't even know the place without hesitation. Other one just said to us \"It was what I was told by the site,\" as if it's none of her business. No apology with sympathy, or promise to update the information.
It was such a disappointment to us, since our first reception was so good....

The site is beautiful, and restaurants are good. But I personally don't want to have that kind of experiences anymore....

Partner

10/10

Exceptional

04 Dec 2017

abel

fantastic

it was a good stay at bains we enjoyed every moment the room was clean every thing was good

Family

10/10

Exceptional

04 Dec 2017

Vusi Elpheus

Cleanliness and comfort

I really liked the place its a clean place and the location was near the place I was attending a conference at,the service was excellent

Partner

10/10

Exceptional

25 Nov 2017

Nkosinathi

Nice enjoy it

Everything was perfect can stay there anytime thanks guy's keep up the work

Partner

4/10

Poor

06 Nov 2017

Sunette

Need urgent attention!

Noisy, people playing loud music till 05h00 and we couldnt rest properly. It was very disturbing. There was also a lot of spiders whoch were found in the towels, toilet and toulet paper roll and curtains. They should treat for spiders.

Family

8/10

Excellent

17 Oct 2017

Andre

Bloemfontein overnight

Just a place to overnight, definitely not 3 stars, very basic (e.g. not even a hairdryer in the room, compared to Road Lodge which is one star for more or less the same price).

Partner

2/10

Poor

15 Jan 2017

Hayden

Never Again

This hotel has bars and what seems to be a night club on its door step, the music went on until early hours of the morning, with someone disrespecting other guest's by honking their car horn for more than an hour, the room TV cables were unsightly and left hanging on the walls, the kettle didn't work. the light from the passage shone through the glass panel door, it was not a pleasant stay.

Partner

8/10

Excellent

12 Jan 2017

Verified traveler

loved the african wood theme. clean bedding...

Partner

10/10

Exceptional

10 Jan 2017

Bongumusa

It was amazing except for the fact that I lost my expensive cologne in the room

2/10

Poor

12 Dec 2016

susan

A run down over rated shack.. Never will I stay or reccoment that place.. No power on arrival.. Parties everywhere.. Pathetic

Family

6/10

Pleasant

08 Dec 2016

Andre

Rustic and noisy Cabins

The cabins is not maintained is noisy , you cant even move around in the cabin without waking the rest of you family

Family

6/10

Pleasant

26 Sep 2016

Gabri

The Picture don't tell the full story.

The location and lay out was fine. The accommodation was not up to standard. Need a lot of work and new curtains and bedding.

Family

6/10

Pleasant

28 Mar 2016

Maja

veeeeeeeeeeeeeeeeery noisy

Partner

2/10

Poor

18 Mar 2015

MAVIS

TREATMENT

I WAS BOOKED IN A SMOKING ROOM WHEREAS I BOOKED FOR A NON SMOKING ROOM. THE VERENDA WAS DIRTY. DUE TO MY SINUS I THEN ASKED TO BE CHANGED TO ANOTHER ROOM.

6/10

Pleasant

05 Dec 2014

Verified traveler

lovely but shower problems

Staff were very helpful, room was lovely and we'll finished. Pity the shower drain was blocked up, so the shower flooded when we used it.

Family

8/10

Excellent

14 Nov 2014

Laura

Nice cheap central stay

Lovely place. Nice and central.

There was a few ups and downs... room was double booked on arrival however the staff were more than accommodating and booked us into a nicer room for the same price with no hassle at all.

On the first night (Thursday) there was a local musician playing in the bar downstairs, where there is a large room for dancing and entertainment and two bars. It was very refreshing to have something lively on the lodge entrance and the rooms are no where near the entertainment area so sleep is not affected.

There was a balcony in every room, although not 5 star it was more than what we were expecting for the price we paid and was lovely for a morning coffee and smoke (though outdoor chairs would have been advisable).

The room was very modern and clean looking. We however had two down-points, as we had moved rooms we had to push the beds together for a double bed. On moving the beds we found 1 pair of mens jocks/underpants... (unfortunately not clean!) and 1 pizza box, contents of which were 1 remaining moldy slice of (ham)? pizza. We were disappointed it wasn't fresh :/. The lift also didnt work on our day of leaving so we had to carry our bads down two flights of stairs.

Apart from the maid obviously cleaning (very nicely) around the beds and not underneath we had a very very pleasant stay and would come back anytime we stay in Bloem.

Thanks for our stay

2/10

Poor

05 Oct 2014

John

Fully Booked

Please re-emberse me for the booking as discussed telephonically with your call centre. When I got to the hotel they were fully booked. The call centre promised to find other accommodation and call me back however I am still waiting for that call.

4/10

Poor

28 Aug 2014

Mark

Bathroom not up to standard

Although this was just a stopover after a long journey. Besides all the building works going on I was very dissatisfied with the cleanliness of the bathroom. Mould on the ceiling and walls, water runs very slowly out of the shower outlet resulting in the shower flooding… ;-( Room was good thou… ;-)

8/10

Excellent

24 Jul 2014

Verified traveler

Awesome beds

It is a great price for what you get is basic would love have hairdryer in the room

8/10

Excellent

25 Jun 2014

SK

Good stay over

Overall the experience was good, but there was a dispute as to whether breakfast was included.
When I booked it was clearly included, but the lodge disputed this and it became a bit uncomfortable till eventually they agreed it was a mistake and they included the breakfast. Thanks to Hannie.

8/10

Excellent

26 Mar 2014

areddy

clean, comfortable, pleasant & affordable stay

What more can I say, the rooms were neat and clean as expected. I had minimal staff interaction but on both occasions they were well mannered and polite. The beds were comfortable, the room itself looked modern. The rates were very reasonable. Bains Lodge far exceeded my expectations.

2/10

Poor

20 Nov 2013

John

Power failure and water failure

They are busy renovating/building and had a power failure, as well as a water shortage during our stay at this hotel and the hotel did not attempt to rectify or apologise for the situation.

2/10

Poor

21 Oct 2013

Verified traveler

No Breakfast

According to booking online breakfast included, was not the case at hotel

4/10

Poor

17 Sep 2013

fay

What Game ?

My Husbands birthday - big mistake I should have read the reviews first !! Most expensive of all our (4 week) Holiday Accomodation and by far the very worst - almost like a Prison Block. I don't think the Staff in the reception would have taken any more notice if I'd have been naked !!!! awful, awful place

6/10

Pleasant

10 Jul 2013

Peter

Bains continues to grow but not improve

Have stayed here in the past when it first opened and thought it was a great value. While the place is obviously doing well and continues to build and grow, it seems the upkeep of the hotel rooms isn't a priority. When we checked in we had to ask for a new room after I couldn't stand the stale smell of the non-smoking room. We got a much nicer room which made us wonder why we didn't get this one in the first place. if you have work at the nearby university, this is a good option, but I can't highly recommend it. I've never tried the restaurants so can't review that element of the establishment. Service was responsive but a little late.

4/10

Poor

23 Apr 2013

Jim

OK if your passing through

This hotel is described as being in a rural location, however it is off a due carriage way on the edge of town.

On arrival the reception staff were quite unfriendly and only gave vague directions to the rooms.

The rooms were very basic, but clean but had no privacy, if the curtains were opened then the large window look straight out onto an open walk way. With the curtains drawn the room is just a small box and feels a bit like a prison cell.

The restaurant tuned out to be the bar, the staff we helpful but the food was poor.

Breakfast, again the staff were helpful but the food was poor.

The swimming pool hasn’t been cleaned for ages, thick with algae, you would not want swim in it in a month of Sunday’s!

All in all it’s OK if you are passing through, but you would not want to stay there for long.