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Protea Hotel Bloemfontein Willow Lake

Free State · South Africa

HENRY, 101View location

8.6/10Excellent148 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.4/108.4
Condition8.6/108.6
Location9.0/109.0
Neighborhood8.4/108.4
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Protea Hotel Bloemfontein Willow Lake

Enjoy recreational opportunities such as an outdoor pool, a terrace, and a garden at this Victorian hotel. Amenities include complimentary wired and wireless internet access, wedding services, and discounted access to a nearby fitness facility. An area shuttle is available (surcharge).

Dine at the 101 Restaurant, a poolside venue with a bar/lounge and garden views, or enjoy room service during limited hours. Buffet breakfast is served daily (fee applies).

The hotel offers a 24-hour business center, limo/town car service, a conference center, and meeting rooms totaling 1378 square feet (128 square meters). Roundtrip airport shuttle service is available (surcharge). The 94 air-conditioned guest rooms feature flat-screen televisions, laptop-compatible safes, and desks. Bathrooms include showers, complimentary toiletries, and hair dryers.

Nearby attractions include Mimosa Mall (0. 5 mi), Mega World (0. 6 mi), and Vodacom Park (0. 7 mi).

Read more about this hotelShow less

With a stay at Protea Hotel by Marriott Bloemfontein Willow Lake in Bloemfontein (Willows), you'll be within a 5-minute drive of Mimosa Mall and Supreme Court of Appeal. This hotel is 1.1 mi (1.7 km) from University of the Free State and 1.1 mi (1.8 km) from Free State Stadium.

Make yourself at home in one of the 94 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access is available. Partially open bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Bloemfontein? This hotel has 1378 square feet (128 square meters) of space consisting of a conference center and a meeting room.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Noise-free rooms not guaranteed Professional property host/manager Property does not require health documentation at check-in Pets not allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately ZAR 250 per person
    • Airport shuttle fee: ZAR 250 per person (one-way)
    • Airport shuttle fee per child: ZAR 200.00 (one-way), (up to 12 years old)
    • Late check-out fee: ZAR 500 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Xhosa

    Afrikaans

    English

Nearby attractions

Mimosa Mall 1 km / 0.6 mi
Ster-Kinekor Mimosa 1 km / 0.6 mi
Mega World 1.2 km / 0.8 mi
Bloemfontein City Hall 1.4 km / 0.9 mi
Goodyear Park 1.4 km / 0.9 mi
Hertzog Square 1.5 km / 0.9 mi
Supreme Court of Appeal 1.6 km / 1 mi
National Museum Bloemfontein 1.6 km / 1 mi
Freshford House Museum 1.6 km / 1 mi
Free State Stadium 1.7 km / 1 mi
Central University of Technology 1.8 km / 1.1 mi
University of the Free State 1.8 km / 1.1 mi
Orchid House 2.8 km / 1.7 mi
Oliewne Art Gallery 2.8 km / 1.7 mi
Forsyth 3.2 km / 2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2009
  • Total number of rooms: 94
  • Number of floors (main building): 1
  • Number of floors (annexe): 1
  • Single rooms: 45
  • Double rooms: 47
  • Accessible rooms: 2
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
Show 70 more facilities & services
  • City centre
  • Bus/Train station
  • Airport
  • Golf course
  • Entertainment Area
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Air conditioning in public areas
  • FireplaceExtra charge
  • Smoke detector
  • Hotel safeExtra charge
  • Currency exchange facilities
  • ShopExtra charge
  • Garden
  • Terrace
  • Bicycle storage
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • Entertainment programme for children
  • SaunaExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • À la carte lunch
  • Set menu lunch
  • Buffet dinner
  • À la carte dinner
  • Set menu dinner
  • Special dietary options
  • Non-smoking establishment
  • Table tennis
  • Fitness
  • Mini golfExtra charge
  • GolfExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Protea Hotel Bloemfontein Willow Lake

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GUEST ROOMTWIN • GUEST ROOMTWN.GR

    Photos are not available for this room type.

    Protea Hotel Bloemfontein Willow Lake

    TWIN GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Protea Hotel Bloemfontein Willow Lake

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 25 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable10 photos

    Protea Hotel Bloemfontein Willow Lake

    DOUBLE KING SIZE BED

    Room photos

    10 photos

    Room overview

    Smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Individually adjustable heating
    • Balcony
    • Terrace
    • Turndown service
    • Extra beds on demand
    • Toiletries
    • Desk
    • Housekeeping
    • Electric Kettle
    • Safe
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Ironing set
    • Washing machine
    • Tea and coffee making facilities
    • Internet access
    • Radio
    • TV
    • Direct dial telephone
    • Bathroom
    • Shower
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Protea Hotel Bloemfontein Willow Lake

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Protea Hotel Bloemfontein Willow Lake

8.6
Excellent
148 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.6 /10
Location
9.0 /10
Neighborhood
8.4 /10
Amenities
8.4 /10
50 reviews shown
10/10
Exceptional
24 Jan 2026
Tim
Excellent room, charming staff, clean and good service.
Leisure Partner
10/10
Exceptional
17 Aug 2025
Jacobus
We enjoyed our second stay here. Thats why we came back
Leisure Family
8/10
Excellent
28 May 2025
Tsietsi
Staff made us feel comfortable and safe
10/10
Exceptional
20 Jan 2025
Johann

I will definately go stay there again

Friendly staff , clean all over the place with the best breakfast
Partner
10/10
Exceptional
06 Jan 2025
Alan

Comfortable overnight stay

Very pleasant overnight stop - food in the restaurant was delicious and the service was excellent, I found the staff very attentive and considerate.
Beds very comfortable.
Friends_and_family Family
8/10
Excellent
28 Nov 2024
Musawenkosi

Closer to amenities and convenient

It was once again a pleasant stay and good value for money since it was within a walking distance of two major shopping malls and a park for entertainment
Business
8/10
Excellent
09 Nov 2024
FILIMAO
Good location.
6/10
Pleasant
05 Feb 2024
Sonya
It use to be a nice place. Had a cable along the doors of the rooms with cameras for security plus two officers down the stairs.
Leisure Partner
10/10
Exceptional
18 Dec 2023
Ursula

Excellent service and friendly staff

The staff were incredibly friendly and went out of their way to ensure I had everything I needed. Great welcome from management and superb service.
Business
10/10
Exceptional
19 Aug 2023
Adriaan
Just what I needed. Thanks
10/10
Exceptional
22 May 2023
Patricia Shirley

Good value for money

Lovely, comfortable, friendly
Business
8/10
Excellent
31 Jan 2023
Brian
Nice pleasant hotel. Stayed there for the cricket so location was good. Food was excellent in the restaurant
Partner
10/10
Exceptional
13 Dec 2022
Deborah

Excellent hospitality

Exceptional service from the team at this hotel made our see stay really special. It is hard for an hotel chain to make a visit feel personal but from check-in to bar and dinner and breakfast, service was professional, friendly and welcoming. Well done to the whole team. Special mention for Selereko who was outstanding.
Partner
2/10
Poor
17 Jul 2022
Mark
Room was tiny and stuffy. The shower was 0.5 meters from the bed. You could hear everything going on around and above. The water, both shower and sink, smelled of salt and fish. I felt disgusting after showering. The staff was all very friendly and helpful, but the room was horrid. I have stayed at dozens of Marriotts and never experienced something so ridiculous.
Leisure Partner
6/10
Pleasant
30 Nov 2021
Rusten
There was a lot of small gaps in service. My table being cleared while I was getting food then I lost the table and there were non left, I was standing with my food and nowhere to eat it. Trying to print documents which took over two hours, many small things Marriot hotels should have sorted.
Self
6/10
Pleasant
23 Oct 2021
david
The pictures did it more justice than the stay .. dated and not good finishes with what was updated
Business_and_leisure
10/10
Exceptional
19 Oct 2021
Verified traveler

Nice stay

Central and nice place. Very comfortable and great staff.
Self
10/10
Exceptional
26 Sep 2021
Mattheus
Aangenaam en vriendelike diens met ontvangs. Kamer was silwerskoon.
Self
8/10
Excellent
03 May 2021
Retha
Friendly service and great rooms.
Partner
10/10
Exceptional
11 Apr 2021
Verified traveler

Absolutely the best

Great stay. Neat and comfortable rooms.
Partner
8/10
Excellent
27 Sep 2020
Verified traveler

Comfortability

The stay would have been excellent if it wasn't for the noise levels.
Friends_and_family Family
8/10
Excellent
28 Dec 2019
Verified traveler
Warm welcome from check in staff. All staff personable and bedroom design and layout exceptional.
Leisure Partner
10/10
Exceptional
22 Dec 2019
Travel
Lovely. Everything was wonderful.
Friends_and_family Friends
10/10
Exceptional
13 Sep 2019
Leanne

Rugby outing

Went to watch a rugby match. Stayed one night. Excellent service. Pillows a bit hard which gave me a stiff neck the next day. Otherwise no complaints
Family
10/10
Exceptional
06 May 2019
Johan Andries

Friendly service

Exceptionally froendly staff madd the stay a pleasure.
Partner
6/10
Pleasant
25 Feb 2019
Shaneen

Small room

Wasn't bad at all just that the room didn't seem like a room for a couple. It was way to small more of a single person room.
Partner
10/10
Exceptional
30 Dec 2018
Adelle
Fantastic people , so friendly and helpful.
Great place to stay with all the amenities you could wish for .
Partner
10/10
Exceptional
16 Dec 2018
PATRICIA

No complaints.

Used hotel as a stopover on our way to the Eastern Cape. We had no complaints. Room, bedding and bathroom were clean. Service was very good as was the food.
Family
10/10
Exceptional
06 Dec 2018
DANIEL

Amazing Stay

An amazing Stay
8/10
Excellent
11 Sep 2018
lionel

Two night stay

It was very good thank you
Partner
8/10
Excellent
29 Apr 2018
D

Quiet central location

Nice, quiet hotel in a good central location moments away from the waterfront. The shower is in the bedroom rather than in the bathroom with only a curtain for privacy, which may not be ideal for some.
10/10
Exceptional
05 Feb 2018
Morne

great

Had a great time at a great hotel with great sevice
Partner
8/10
Excellent
20 Jan 2018
Bruce A

Zootifullly positioned

Pleasant staff. Nicely positioned next to Bloemfontein Zoo. Entrance side of hotelpretty ordinary and wouldn’t walk anywhere.
Family
6/10
Pleasant
04 Jan 2018
Kgosi and Kgalalelo

Good please for a night stopover

Room too crowded
Family
10/10
Exceptional
30 Nov 2017
Maureen

Good hotel great room

Nice hotel good rooms looks new. Next to the big Hole!
Partner
10/10
Exceptional
14 Oct 2017
Thabang

Macufe Spot

It was a perfect location for what we came for.
Partner
8/10
Excellent
05 Jun 2017
Verified traveler
Noise by other residence during the night was not accpetable
Family
10/10
Exceptional
31 May 2017
Eric

Awesome

it was excellent
8/10
Excellent
24 Apr 2017
JOHANNA

Stay over Weekend-

Very friendly staff at reception-very efficient and helpfull- Thanks -we felt very much at home-from driving into the property-gatekeeper -big smile- thanks
Partner
10/10
Exceptional
13 Apr 2017
Patrick

Amazing experience; very friendly staff!

From the security gate, to the bar staff, to the front desk and management, every member of the team that work at this hotel will make you feel at home! Outstanding service and support throughout our stay made it so much more enjoyable to visit Bloemfontein. Definitely reccomending to everyone planning on staying in Bloemfontein! 5 stars!!!!
8/10
Excellent
06 Apr 2017
Sanjith

Protea Marriot Willowlake Value for Money

The room was clean and service excellent! The chef went out of her way to make me a lovely vegetarian curry delivered to my room since I was too lazy to stroll out to the eating area. The complimentary fruit plate was also an answer to a lazing Sunday in my room! Thank you for going out of your way - management needs to take a bow, especially Bianca!
10/10
Exceptional
04 Jan 2017
Anton

Modern hotel in centre of Bloemfontein with views

Lovely, new, clean and modern. Staff brilliant and friendly. Basically hotel borders on Zoo with views of wildlife while still in centre of Bloemfontein. Unique
Room clean, linen crisp, food great - I can definitely recommend
8/10
Excellent
03 Jan 2017
Verified traveler

Convenient hotel with friednly staff

The hotel is conveniently positioned and the staff were exceptionally friendly.
Partner
8/10
Excellent
06 Dec 2016
Bernadette

Friendly ,clean,great location

My stay was awesome. Friendly staff and the perfect location. The staff was extremely accomodating
Family
8/10
Excellent
25 Nov 2016
DR D

Good business stay

Pleasant two night stay. Staff are courteous and helpful. Buffet breakfast at 185 was good if U hungry type.
8/10
Excellent
18 Nov 2016
Ruth

Ok, not exceptional and not great value

The hotel is ok, the rooms were suitably clean and beds comfortable but nothing exceptional, especially considering the price. No fridges in any of the rooms, the clear glass shower is right next to the bed which provides no privacy and the reddish lighting above it does not create the most romantic or flattering of images - though two friends also stayed at the hotel and one of the 3 rooms actually had a shower curtain so no consistency there! I asked the question and was told it is standard for a 'modern design' yet have stayed at several newer hotels which were much better designed. Basin is also in the main room next to the bed so the only 'facility' that has any privacy is the tiny toilet! We stayed for two nights and I do not think any couples travelling together would enjoy a stay for longer than that as the rooms are quite small and poorly designed. The decor is fine though whoever painted the rooms could not colour within the lines, 'wardrobe space' was awkward and the zoo is quite sad and run down which, as an animal lover, was heartbreaking to see. It does not come close to the standard of any other hotels of a similar price range I have stayed at (in SA and abroad) and I would not recommend it as there are better places in
Bloemfontein around the same price range.
8/10
Excellent
11 Nov 2016
Roland

Brilliant location and bed

Great location in the heart of bloemfontein. The hotel is a gem with a zoo on its door step. Could see zebras and buck from my room window! The bed is especially good, most comfortable I have ever slept in.
8/10
Excellent
06 Nov 2016
Frenando

Disappointing

We enjoy our stay. But we were very disappointed with the TV channels. What was said to be the channels were not. The TV viewing quality was very poor as well.
Partner
8/10
Excellent
12 Sep 2016
Maria

Great stay

N/A
Family
8/10
Excellent
20 Apr 2016
Verified traveler
My stay was fabulous.
Family

Location & surroundings

Protea Hotel Bloemfontein Willow Lake
HENRY, 101, Bloemfontein, South Africa

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Protea Hotel Bloemfontein Willow Lake

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