Name: Super 8 By Wyndham Williamsburg
Address: 30 West Highway 92, Williamsburg, 40769, US

2/10

Poor

18 Jul 2026

Flor

It’s dirty, and the hallway lights don’t work. It’s scary walking through them at night to get to your room.

Business

2/10

Poor

10 Jul 2026

Susan

Worst place I've ever stayed, pictures on site looking nothing like our room, even the lobby was different. (stock pics?)
We entered the room and drops off bags and left. I never checked out the bathroom. Big mistake...
Ceiling practically falling down, huge paint flakes, where I assumed painted over a lot of times. This was Kentucky so lots of humidity, but issues not addressed.

Looked like new floor was in the install recently, but so dirty.
Bathtub rusted and visible mold on tiles, layers of chalk.
Breakfast was a joke. One dry cereal, one kind of juice, said apple, but was a watered down orange, I think! Then a waffle station, waffles only.
Garabage cans overflowing.
List goes on and on.

Hope this helps others.

Partner

2/10

Poor

09 Jul 2026

Sai Akshith

Horrible experience. Not well maintained and no cleanliness. Roaches everywhere

Friends

2/10

Poor

07 Jul 2026

Dorothy

Lesson learned. You get what you pay for. Pool closed. Ice machine broken and leaking. Room was bare minimum. Bathroom tub was dirty. Green bed cover had visible stains. Only 2 towels and 1 washcloth for a two night stay and 2 adults. Room door did not have a safety latch and you could see the daylight around the door when it was closed. If we could have gotten a room at another hotel, we would have. They were booked.

Friends

4/10

Poor

03 Jul 2026

Lester

Add leaky toilets, blood on the edge of the sink, dried blood, one roll of bathroom tissue, the pillows sucked.

Partner

4/10

Poor

28 Jun 2026

Jennifer

The place was not clean, smelled horrible, there was mold on the ceiling , our tub did not drain, it filled faster with the water coming outta the faucet than that of the shower head, also shower controls were backwards, hot was cold cold was hot. The bed had very large discolored stains! Spiders were abundant & the breakfast consisted of dry cereal & a broken waffle maker .. it was not worth $75. We should have slept in our jeep.

Partner

2/10

Poor

25 Jun 2026

Dylan

I had to change rooms three times. All three times the bedsheets were obviously used and very dirty. Two of the room’s bathrooms had dirty towels with pubes everywhere. One of the rooms over top of the shower looked like it’s had a massive water leak issue from the room above where Drywall was falling in the tub with black mold everywhere. I have stayed in a lot of hotels across the US and this was by far the worst I have ever encountered.

Business

10/10

Exceptional

24 Jun 2026

Rodney

My stay was amazing and my room was really clean! Thank you

Self

2/10

Poor

21 Jun 2026

Stefanie

There was nothing good about this property calling a roach motel is giving it credit. It was disgusting. The staff was unhelpful and we ended up having to drive 200 miles back to this location to look for a cell phone that my Life360 showed was here but yet nobody had an office key or a key to the laundry facility when the phone showed that it was here. By far this place needs help and new management and also a good cleaning.

Family_with_children

8/10

Excellent

21 Jun 2026

Joanie

It was a pretty nice place to stay at

Partner

6/10

Pleasant

17 Jun 2026

Chris

Property was run down, needs updated, room was okay, it wasnt the cleanest. It was cheap if thats a selling point.

Family

2/10

Poor

14 Jun 2026

Tracy

Nice staff

Family_with_children

4/10

Poor

14 Jun 2026

James

Shower water backed in tub, general cleanness was very poor, no cleaning during our stay so no clean towels for 2nd day

Partner

2/10

Poor

12 Jun 2026

mustafa

I’m a truck driver I stop like 1am to relax and they charge me extra money for the room online was 65$ and he charged me 90$ the room 101 was the shower really really dirty and smells bad not good customer service

Self

2/10

Poor

11 Jun 2026

Mark

I booked this for my technicians, they were on an overnight business trip, it was so bad they refused to stay.

Business

2/10

Poor

10 Jun 2026

Stephanie

Do not stay here. It was absolutely disgusting. No one can reach the manager about a refund, even Expedia and Super 8 corporate. Covered in bugs, cobwebs and filth. Rooms are NOTHING LIKE THE PICTURES. Pool was unusable, building was extremely poorly maintained. Smelled like sewage.

Family_with_children

2/10

Poor

09 Jun 2026

Dan

The worst hotel i have ever stayed at broken lock on my door overall cleanliness and aperance was disgusting

Partner

2/10

Poor

06 Jun 2026

Brittani

Room was really dirty. Sheets stained. Smelled of cigarettes with burn holes on the bedding. Pool is not functioning right now. Very misleading rooms do not look like the pictures. Also water would not drain after taking a shower. The outside of the property is also very dirty and covered in bird poop. Front desk was friendly and moved us to another room, that was not as bad.

Family_with_children

2/10

Poor

02 Jun 2026

sarah

It got us through the night okay.
It served it's purpose.
The staff was wonderful and gave us a different room upon request with no additional charges, however, the reason for the request was due to backed up plumbing in the toilet and sink on the lower level.
Our 2nd room was located on the upper level.
After we examined it, we realized it had a couple small holes in the wall, and a broken air conditioner.
Later on we realized I'm also had exposed wires on the cord lamp behind the desk.
I was worried for my dog's safety if he were to come in contact with them. Thankfully, that didn't happen.
Also, I recommend bringing your own shampoo, conditioner, soap, lotion, etc.. there wasn't anything more than a 2oz bottle of shampoo in the room.

Pet

2/10

Poor

01 Jun 2026

Aleksandra

This place is NOT for solo travelers for sure. Bugs. Felt very unsafe. Very sketchy parking lot. My dog was barking whole night. We basically didn’t slept. Left at 5 am running from the place.

Pet

8/10

Excellent

25 May 2026

Courtney

Front desk girl was incredibly kind and helpful. Rooms were decent. It's a budget room, you get what you pay for

Partner

4/10

Poor

23 May 2026

Trish

Cobwebs all over ceiling and walls. Some kind of liquid on the floor that is bubbled up and dried, reddish brown. Sink drained slowly, bathroom smells like sewer. At least this time the owner didn't peek in the windows!

Self

2/10

Poor

19 May 2026

Alfred

Bathroom was in terrible condition. The drain in the bathtub would not drain the water missing parts on the bathtub. Caulking nasty already up and walls. A piece. A roll of toilet paper Stella put in a whole roll toilet paper in the bathroom. Paid way too much money. No access to the swimming pool no breakfast.

Friends

6/10

Pleasant

12 May 2026

Sara

The last visitors soap was still in the shower (thought that was kind of gross) and no toilet paper was left in the room. Staff was fine to deal with. I guess you get what you pay for!

Friends_and_family Friends

4/10

Poor

10 May 2026

carrie

There was dirty underwear in the bed!! Dirty floors. Just not clean.

Partner

2/10

Poor

04 May 2026

Oluwafemi

very dirty place and the indian lady was very disrespectful and dishonest. Do not book this hotel or else you will regret it

Self

2/10

Poor

04 May 2026

Antoinette

This hotel is an accident waiting to happen. The 1st room i was assigned was not clean and i had to go back to office to request another room. The 2nd room was clean and went downhill from there. First the bathtub backed up and would not release the water. The second guest had to shower in standing water which is disgusting. They finally called a plumber but the tub remained stopped up. Second, the hot water faucet would not turn off. I had to allow the tub to fill while I walked back to the office again, to turn off the water. The reason I had to walk to the office is because the phone in the room was not connected. If I needed to call 911 , too bad. The fire detector had no batteries it was only a shell of what a fire detector is made for. The staff was 50/50. The female staff was very cordial but the male staff was arrogant . Even told me I can check out the room , which I would have if it wasn't for the huge number of college graduations during this time and there was no room available anywhere. I requested the adequate amount of wash clothes and towels for 2 people in the room. I eventually went to Walmart and purchased towels and wash clothes to bath in. This hotel has inhumane conditions that are not adequate for human beings. Never will consider this hotel chain ever!!!

Family

2/10

Poor

03 May 2026

Dacoda

Room shower was cracked and missing parts . Floor was cracked . Door didn’t seal correctly. Have to use translator apps to communicate with staff about major issues . Pool was closed due to out of season , that’s no one’s fault . Breakfast is available for those who drink expired milk and cereal. Walked into breakfast area both mornings less than an hour into breakfast time and they were out of everything except the expired milk and raisin brand. Tried to talk to staff about the expired milk and they shrug shoulders. Parking was lit and no one messed with the car so that’s good

Partner

2/10

Poor

30 Apr 2026

Greg

This place was misrepresented on the internet.
Not renovated in 2026.
Filthy, amenities broken or non existent .
Woman at desk called 911 when we complained about the uninhabitable rooms.
Called heath department in Whitley county to file a complaint.
Worst hotel EVER!
Didn't stay at all it was so bad.
A disgrace to Expedia.
I only got half my money back because of corrupt hotel management.

Family

2/10

Poor

29 Apr 2026

Mark

The parking was okay the AC was okay the room was terrible the bathroom faucet was leaking so you couldn't really take a shower I probably won't stay there again 😭

Family

2/10

Poor

28 Apr 2026

Joshua

The bed was dirty, pillow cases were not clean and smelled terrible, bath tub was dirty. Did not have toilet paper, no towels only 2 hand towels one of which had rat feces on it. The microwave did not have a turn table and was filthy. When I asked for the bed to be changed they handed me the linens and had to change it my self. it was a terrible place to stay. The pictures on the website were very deceiving to say the least.

2/10

Poor

26 Apr 2026

Aga

My room was not cleaned properly. The bed sheet and pillow covers were clearly used, and instead of a proper blanket, the hotel provided a bed scarf. The pillows were not only insufficient in number but also smelled unpleasant. The fridge still had two half‑drunk beverages left by previous guests, and the room intercom was not even connected.

When I went to the front desk to report these issues, the staff member was rude and dismissive. She told me to clean the fridge myself and claimed that no other rooms were available, even though rooms 117,119 & 121 were visibly empty. Later, when I returned to request a blanket and additional pillows, she again behaved unprofessionally and said they had no extra pillows. Her attitude was intimidating and disrespectful.

She also made an inappropriate comment, saying that because I booked through a third‑party app and “paid less,” I should not expect good service. When I asked to speak with the manager, she claimed to be the owner, gave the name “VINI,” and stated that she did not care if I filed a complaint.

I was traveling with child, and due to the lack of basic bedding, I had to purchase a blanket from Walmart. I have stayed at many Super 8 locations before and have never experienced anything like this. Her behavior and the poor condition of the room ruined my stay and caused significant stress for me and my family.

I strongly request that the appropriate authorities review this incident, take action regarding the staff & refund me

Family_with_children

10/10

Exceptional

19 Apr 2026

Soban

Great

2/10

Poor

19 Apr 2026

Hasaan

not the place to stay unless u have no money

Self

4/10

Poor

11 Apr 2026

Robert

Sheets were either dirty or stained. First had the smoke alarm pulled from the wall and beeping. The lady at the front desk said to pull the battery to stop the beeping and the maintenence man wiuld fix it in the morning. There was NO battery in it. I went back to the front office. She told me to put a wet wash cloth on it 😳. I had to ask 4 times for a new room. Got one, and the sheets were dirty. Only stay here if fire isnt important to to you and you're really tired.

Self

2/10

Poor

30 Mar 2026

Traci

Sketchy parking lot. Very dirty breezeways. Very dirty bathroom. Used towel in bathroom. Only a 1/4 roll of toilet paper. Was scared to sleep under covers. No frig. Do better.
Lady at the counter was super nice.

Friends

6/10

Pleasant

30 Mar 2026

shaft

The plumbing was bad took forever for things to drain.wr had to go to the store to get things to make in the microwave for breakfast because they hardly ever had anything some days nothing at all

Partner

4/10

Poor

28 Mar 2026

Jean

There was a hole in the wall that looked like someone tried to patch it.
The toilet didn’t flush well with a plunger next to the toilet just in case.
The tub floor was stained, the toilet bowl was stained.
The sink did not drain well.
The bed spread had what looked like paint splattered and the corner of the spread was torn.
The experience was very disappointing.

2/10

Poor

21 Mar 2026

Cathy

Parking was, great nobody would go there

2/10

Poor

19 Mar 2026

Michael

Parking was easy. Attendant that checks in very pleasant we checked in fairly late. We were tired. We got to the room toilet paper was pretty much empty no sparrow rolls no spare anything in the room one trashcan for the room which includes the bathroom at the front door refrigerator had half drink Coke that look like it’s been in there for months you turned it over and it was hard for your freezer and ice on it but refrigerator didn’t seem cold at all. We didn’t notice in the morning when we got up, but there were Kleenexes all up and down the side of the bed between the wall and the bed toward the bathroom. Looks like somebody had a bad cold or something. It sounded like water running all night. Not in our room, but the one next to us seemed to be the case when we ran into the person in the next morning, he said he couldn’t stop it. Bathroom and a hotel is very old. Probably should not be serving the public I walked down probably a couple hundred feet to get the toilet paper and it was cold outside snowing and icy. The phone was disconnected. I had trouble getting it. Reconnected to call the front desk. The only thingI worked really well was the heater. Around the soap container it looked like it had mold in the shower. We went to breakfast the next morning there was none. There was an empty pancake dispenser. Nothing to drink. The lady on the desk was Mohr watching her TV show and taking care no bread no drinks nothing Wyndham needs to dump this one. A waste of money.

Friends_and_family Family

10/10

Exceptional

10 Mar 2026

Ann

Parking was perfect

2/10

Poor

06 Mar 2026

Bruce

Microwave didn't work, they didn't have one in the lobby or kitchen. Room was dirty. The place was smelly. Breakfast was coffee and a waffle or raisen bran. No juice or tea .I WILL NEVER STAY AT SUPER 8 AGAIN!!!!

Pet

2/10

Poor

06 Mar 2026

Muhammad

I Booked the non-smoking room but was provided a smoking stinky and dirty room. The sink and the bathtub both were clogged. No amenities at all, the staff mentioned they don't have anything to provide.

Self

2/10

Poor

03 Mar 2026

Theresa

Stayed here over night for a funeral, got in late and had kids with me. The bathroom had pipes broke with the water constantly running (not just a drip). There was food left in refrigerator. Bathroom shower wasn’t clean. The floor was so dirty the kids feet were black.

Friends_and_family Family

6/10

Pleasant

28 Feb 2026

Danecia

Out DATED/ SLOW HOT WATER

Friends_and_family Friends

2/10

Poor

25 Feb 2026

Jeremy

Well let's start by saying I read some reviews and knew what I was getting myself into. Upon Entry the smell of cigarettes and the neighbor coughing up a lung told me I was in the right place. With her tv on full blast all night it was not a good nights sleep. Obviously I wasn't in town long enough to want to move, between the lighter I found in my bed and the burn holes in the sheets along with stains and hair I knew I wasn't going to touch the bed with any skin. But hey I don't expect much for a cheap room. Long story short I do not recommend this place at all!!! spend the extra money and make a decision based on is this room safe? Can I enjoy walking around barefoot?

Self

4/10

Poor

24 Feb 2026

Kevin

If you are simply looking for somewhere really cheap to stay this is your place. The sheets were very stained and I'm not entirely convinced that they were not just left on the bed after the last people had the room. There was no smoke alarm as it had been disconnected. The paint in the bathroom ceiling was falling off and there was mold around the bathtub with an excessive amount of caulk around different things. Everything was rusted in the bathroom. We literally had just the end of a roll of toilet paper. The breakfast had no cups. They were out. The waffle mix appeared to be watered down as it just didn't cook right and looked much thinner than I'm used to seeing. The staff was friendly and the room was cheap for one night but you certainly know you're staying in a cheaper Motel.

4/10

Poor

23 Feb 2026

Lester

The room was not clean ,it stunk,and the room before that did not have any heat,and the tv dud not work. Not pleased at all with our stay there.

Partner

4/10

Poor

20 Feb 2026

David

Room and bed was great but the property is pretty run down.

Partner

4/10

Poor

15 Feb 2026

Tom

Room smelled, bathroom was disgusting. Ceiling over the bathtub looked like it was about to fall in, so we didn’t take a shower

Friends_and_family Family

2/10

Poor

14 Feb 2026

John

Nasty! Nasty! Nasty!

2/10

Poor

08 Feb 2026

William

Yes, it was very terrible. It was a nightmare.They changed me to 3 different rooms the first one had stuff laying in the tub from the ceiling that fell down the second one they told me to check out the beds were not made. The third one they told me to try looked okay at first, but then there was no heat. Only a little bit of warm air i went to the car and got a blanket and bought a electric heating pad. I have this all in pictures, it's just a nightmare. I still can't believe it had happened. The one room I went back into someone had walked in on me. Thought it was the wrong room, said he was sorry and now the door did not even lock. I used expedia, that is probably why I was getting bad rooms because there were many other rooms available, and they told me there was none.
Yes, it was a nightmare. I don't know why they have to do people like that.

Leisure Self

2/10

Poor

05 Feb 2026

James

The room was dirty and had not been kept up refreshed. floor behind toilet dirty Shower was not usable dirty. someone had kicked a hole in the wall by the door. Entry door had large gaps around it that let light and cold in. The neighbors argued and were loud during the night. cannot believe Wyndom it’s name on this one.There also has no breakfast only coffee.

Leisure Family

2/10

Poor

26 Jan 2026

Len

The room was freezing tried to wait on it to heat up but it was still blowing out cold air went to the office to complain the guy at the front desk put me and my family in another room that the heating system still did the same thing I was so upset and frustrated so I didn't go back down we made do with the blankets we already had to sleep under them to stay warm but soon as sun light hit we were gone

Friends_and_family Family

4/10

Poor

19 Jan 2026

Greg

34 outside heat wasn't on when we got there. we reserved the room two days ahead of time. Dirt came out of the faucet in the bath tub when first turned on,only one trash.can The blanket on the bed was real thin. No coffee pot in room the ceiling was flaking

Leisure Partner

2/10

Poor

14 Jan 2026

Bhavishya Reddy

There were no towels, no soaps, no comforters

2/10

Poor

10 Jan 2026

Brittany

The rooms are neglected and I had to walk on foot to find a suitable room. All these bathrooms need to be updated. Some bathrooms have poles and others dont.

This smell i can explain roams free in the stairwell.

Someone needs to audit this location. Some rooms dont have numbers on the doors.

2/10

Poor

09 Jan 2026

Muralidhar Reddy

Restrooms are not good at all.

Friends

2/10

Poor

08 Jan 2026

Saundra

Please avoid at all costs. The first room we were given the tub was all dirty. When we went to tell the staff they didn't seem to care. We were then given another room that was dirty, the sheets were not clean and one had blood on the comforter.

Friends_and_family Family

8/10

Excellent

08 Jan 2026

Robert

Everything was clean, but it really need some updates to make it more appealing! There was no tissues, the bathroom really needed renovated. It just needed freshened up. But it was nice and clean and staff seemed real nice

Partner

10/10

Exceptional

30 Dec 2025

Melissa

Clean room, friendly- helpful staff

Partner

4/10

Poor

16 Dec 2025

Peter

Room isn't clean. Hair on bed. Pillows smell like body odor

2/10

Poor

13 Dec 2025

Megan

Absolutely disgusting conditions, questionable stains on the beds, the whole place smelled like menthol cigarettes, gross things on the walls. Thank god we only had to stay the night.

6/10

Pleasant

09 Dec 2025

Ruth

The staff was okay except when the tv didn’t work I stopped back to the office about getting it fixed. I was told they would send someone up soon. Came back and I was told no one came. I called three times twice being hung up on and the third they answered it. Told me they would send someone up. Never seen anyone. Now that’s what you call service then try to charge me for misc. I will never go back.

Friends_and_family Family

4/10

Poor

08 Dec 2025

Babatunde

The management should ensure the rooms and vicinity are clean. The place is dirty and the room (I stayed) very dusty

Business Self

2/10

Poor

07 Dec 2025

Md.Sohel

Honestly, I’m really disappointed with this Super 8. The little stay was a mess.

First off, the front desk staff were terrible especially the Indian lady working there. She was rude, dismissive, and acted like she didn’t care at all. We didn’t feel welcomed or helped in any way.

They put us in Room 100, and the second we walked in, the smell hit us. It was nasty and never went away. On top of that, it was freezing outside (about 2°C), but the heater in the room was so loud it kept making noise all night. Sleeping was basically impossible.

What made it worse was the bedding situation. The pillows were tiny like baby pillows and there was no real blanket. Just a thin cover that felt like a bedsheet. In that cold weather, that’s not okay. We asked for proper pillows and blankets in the middle of the night, and they just said they didn’t have any. No effort to find a solution, no apology, nothing.

When we complained about the smell, the noisy heater, and the lack of bedding, the staff literally told us to “refund the money,” even though we booked the room a week in advance. That’s not customer service that’s them telling you they don’t care.

Because of all this, we had to leave and change hotels in the middle of the night. That should tell you everything.

I wouldn’t recommend this place to anyone. Clean rooms and basic bedding are the bare minimum, and they couldn’t even manage that — plus the staff attitude was just awful.

4/10

Poor

07 Dec 2025

nomso

property not maintained.

Business Self

2/10

Poor

06 Dec 2025

Joni

The room was neglected in that the door to the room has about a 2inch gap at the floor to the door. Allowing for gosh knows what critters to enter. The mattress was covered in plastic for who knows what reason. With the plastic on, the fitted sheet would not stay on. I don't even want to discuss the noise the plastic makes when you move. The bathroom area was in much needed repair, cleaning and more.

Leisure Partner

8/10

Excellent

04 Dec 2025

Victor

At first, I was given a horrible room. I’m not sure if the guy knew about it and intentionally did it or he didn’t know. I called and complained and the room was changed. The heater wasn’t good enough in both old and new room and I had to sleep with a jacket. The new room was better than the old room and also given the price hence my 3 out of 5 star.

Business

8/10

Excellent

30 Nov 2025

Susan

Price was right room was clean. Many choices to eat. Staff was pleasant.

Leisure Family

2/10

Poor

29 Nov 2025

George

No glasses in the room; the bathroom remodel was a disaster of atrocious workmanship, poor housekeeping, we had to wait 10 minutes for someone to even show up at the desk when we arrived at 5PM.

For breakfast there was a sign in the \"breakfast room\" that coffee (1 luke warm thermos) was in the lobby(?!?) There was a waffle machine and nothing else; no bread, muffins or pastry nor any juices.
The bed was lumpy and the sheets were scratchy.
Wyndham should get rid of that franchise location immediately
Apparantly any significant upgrade to this 1960s S-8 was confined to the lobby.

Leisure Family

2/10

Poor

28 Nov 2025

Brian

Only two flat pillows for a king room. Sheets had cigarette burns.

8/10

Excellent

27 Nov 2025

Karen

Check in staff was great. The room was clean enough but not great.

Leisure Partner

2/10

Poor

27 Nov 2025

James

Super 8 was the worst hotel I’ve ever stayed at. We were only there for 8 hours but it was the worst 8 hours of my life. It was dirty, it smelled, shower wouldn’t turn off, dead bugs, and just overall awful.

Business

4/10

Poor

02 Nov 2025

Lam

I do understand and agree that this is a budgeting hotel and I paid very little amount for the stay. However, the location is not clean at all, I saw bugs, hairs and dirty towels, etc.

Business_and_leisure Partner

4/10

Poor

01 Nov 2025

Robert

I don't know. Wasn't going to try.

Leisure Self

4/10

Poor

27 Oct 2025

Ijeoma

The room was the worst experience I’ve had. In hotels. The bed covers had small rips and the bed didn’t look made. The bathroom tub had water floating up with the hair of the next rooms’s occupant. When it was time to take a bath, the water was filling up the bathtub as I was taking a bath. It was so messy. The occupants of the other rooms had a beer party right in front of my door and sleeping was near impossible. Lastly the heater did not work and I had to wear layers of my clothes to sleep. I don’t think I will be a repeat customer.

Business Self

10/10

Exceptional

25 Oct 2025

Kim

Great

6/10

Pleasant

25 Oct 2025

Tracy

Love the Mint..

Leisure Partner

4/10

Poor

23 Oct 2025

Douglas

Did eat breakfast. Room not real clean.

Leisure Self

2/10

Poor

22 Oct 2025

Mohammad

There was no breakfast
The room was terrible

2/10

Poor

21 Oct 2025

Judy

Worse hotel ever. There was noise coming from two rooms until 2 am and no management to tell them to quiet down. Very loud. Only half roll toilet paper.

Leisure

2/10

Poor

20 Oct 2025

Richard

Don’t do it! I know the price looks appealing.
Negatives
1. Room was covered with spiders. Spider webs in every corner.
2. Room was dirty.
3. Key card would not work, had to return to office to get fixed.
4. One 1/4 roll of toilet paper in room. Had to go to office to get more tp
5. Only 1 bath size towel in the room for 4 people. Had to go ask office for more.

Positives
1. Front desk personnel seemed nice

10/10

Exceptional

20 Oct 2025

Susie

Both visits were spectacular ...

Friends_and_family Family

6/10

Pleasant

19 Oct 2025

Joelle

Room furnishings were updated but the bathroom and fridge were moldy and disgusting. The exterior was dirty with random socks and trash in hallways and staircases. The “breakfast” was packets of oatmeal. The replaced our towels one morning and not the next. Cable didn’t work on television. There were shady people lurking around (guy sitting in his car each night near the dumpster).

Partner

2/10

Poor

19 Oct 2025

Michele

There were no parking spaces available near our room and we had to park on the other side of the hotel. We asked for first floor room and got a second floor room that smelled like smoke throughout. The microwave and TV did not work. The outlet in the bathroom did not work. We ask staff for extra towels but never received any. No breakfast items including coffee tea or juice.
This is by far the worst Super 8 I have ever stayed in.

Friends_and_family Family

8/10

Excellent

17 Oct 2025

Anthony

The room was cleaned, smelled nice, and was all around a pleasant stay. The hotel is a bit older and you can see the wear in certain areas, but nothing Ihaven't seen before.
The man at the service desk was polite and showed me how to get to my room. It was a great stay!

Self

2/10

Poor

27 Sep 2025

Urbano

Really bad smells...bathroom..poor breakfast for price they charhe

Business Self

2/10

Poor

26 Sep 2025

Aaron

Stains on the couch, bathroom was disgusting (didn't even want to take a shower) thin sheets and blanket...very small pillows..no ice machine...broken fridge, poorly maintained

Leisure Friends

8/10

Excellent

24 Sep 2025

John

Would stay here again.

Our stay was for just one night, to break up a long drive. The location near a major highway was very convenient. The staff was friendly and helpful, and the bed was comfortable.

Partner

10/10

Exceptional

24 Sep 2025

Jordan

Ok

Business_and_leisure

2/10

Poor

15 Sep 2025

Jason

The rooms were not clean. At all. The sheets had ‘stains’ on them. The covers had burn holes in them. The bath tubs were not cleaned……Hair, bugs and stains. The towels were moist. We didn’t even bother going to the breakfast after the status of the rooms.

Friends_and_family Family

2/10

Poor

04 Sep 2025

George

Williamsburg disaster

The room was dirty. Bugs were everywhere. Water pressure at sink was almost non-existent. Extremely difficult to turn on shower. Tub was so slippery that it was difficult to stand up without falling. No ice available. No shampoo. The main light switch did not work. I will never stay at another Super 8.

Self

8/10

Excellent

23 Nov 2024

Kent

Good

Business Self

2/10

Poor

01 Nov 2024

JOHN

Without question the filthiest motel I’ve ever stayed in. The first room I was given, the bathroom stunk of sewage so bad I had to keep the door shut. The room was dusty. The blanket had several cigarette burns in it. The mattress was so old the top half of it was concave. The second room I had there was a dirty washcloth on the towel rack in the shower. The blanket was so filthy I stripped it off the bed and took it to the front desk and demanded a new one. The towels & washcloths were so dingy I went to Walmart and bought my own. This place is a health hazard!

Business Self

2/10

Poor

18 Oct 2024

Paola

Should be condemned. No one was staying there. We had to leave and stay elsewhere. The bedding was gross, smelled, bathroom and sink area was not cleaned well. The towels weren’t even folded properly. Dead roach! And the whole outer property is falling apart. Lobby was smelly and the carpet was ripped and not clean… the worst I’ve ever been to. Can’t even say their empty parking lot was nice.

Leisure Family

10/10

Exceptional

08 Oct 2024

Charlena

That it was clean, convenient, and quiet. Im from Toledo, Ohio and come here to Williamsburg to see my mom in the nursing home and this hotel was also affordable.

Self

2/10

Poor

26 Sep 2024

James

Noisy no one at desk. No phone. No refund for cacelled day because of all problems

2/10

Poor

25 Sep 2024

Carlos

Do not stay here

Cleanliness is terrible. Floors dirty. Bathroom with mildew and very dirty. Towels were not appropriate, like they were not laundered. Beds had bed bugs and I ended up with a lot of bites. Smells bad.

Self

8/10

Excellent

24 Sep 2024

Destiny

The staff was super friendly and helpful. The area is close to a lot of nature spots and has a Walmart nearby

Leisure Partner

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