Name: Extended Stay America Fayetteville Springdale
Address: 5000 Luvene Ave, Springdale, 72762, US

8/10

Excellent

26 Jul 2026

Randy

Property was not groomed at all , flower beds needed weeds removed and the placed needed mowing . Kids running up and down the hall half the night. Other than that bed was comfy and room was clean and ill stay there again, good deal for the money!

8/10

Excellent

14 Jul 2026

Jennifer

We only stayed one night, but it was nice. Easy.

Friends

2/10

Poor

06 Jul 2026

Laurah

The first room I was given smelled like dirty feet and dog. I was told at first nothing they could do. Finally got another room but my daughter saw a small roach in the hallway and lady said it was an ant as if my kid didn't know the difference. I later killed a med roach in the room and the attendant gave me attitude and said it wasn't invested. If there is a baby size and med size then there is a colony and you have an issue. I left the hotel and stayed with family.

Family_with_children

6/10

Pleasant

02 Jul 2026

Shawn

We got there a little after checking and we tried to get into the building for like 20 minutes before anybody came down to let us in and check us in. We had to call corporate and they called someone to let us in because nobody was answering the doorbell onsite

Partner

8/10

Excellent

01 Jul 2026

Teresa

The elevator went out other need that it was great

Family

2/10

Poor

16 Jun 2026

Audrey

When my family got there late, they got told that they are already full eventhough i already paid for the room already, and now they do not even message back or do a refund back. Horrible service

Family

2/10

Poor

11 Jun 2026

Samantha

We arrived at 10:00 p.m. where the doors were locked and had to call through an after hours phone for them to unlock the doors and check us in. The neighborhood was unsafe and we noticed illegal activity going on in the parking lot as we were gathering our belongings to take to our room with our 2-year-old son present. Front desk gave us our keys and an extra blanket but coming to our room the room keys did not work and we had to go back to front desk and call from the phone because the front desk was closed. While waiting in the hallway, we smelled a mixture of alcohol and vomit and the carpet was excessively stained and there was excessive foot traffic and too many dogs. The front desk associate tried our room keys again and they did not work so he went to a room across the hall and moved us to that room. But it was in that room that we noticed that the safety lock did not latch and our room smelled of vomit and the deadbolt to the room did not bolt. It felt completely unsafe, got very little sleep from all the activity going on in the parking lot during all hours of the night as well as vehicles shining bright lights into our room, with the shades shut. We requested a refund and it was not given to us because we stayed in the room for the whole night, however we only stayed for 10 hours and we did not get settled into our room until after midnight and we checked out at 8:30 a.m. and the front desk lobby was not even open. Will never stay here again! Not worth the price!

Friends_and_family Family

6/10

Pleasant

17 May 2026

John

Dirty, to basic

Partner

2/10

Poor

31 Mar 2026

Kevin

Didn’t have the room I booked. Gave two separate rooms for me and my guest. Property had a weird odor.

Friends_and_family Family

6/10

Pleasant

19 Mar 2026

Tanisha

Property is close to the convention center. When I first walked into the building it smelled like weed. My room was on the first floor. The bathroom toilet had black rings that I could visibly see when walking into the room. I don’t know if it was because I was on the first floor or not but there were ants (not a lot but one is too many in my opinion).

Self

6/10

Pleasant

22 Jan 2026

Amberli

They could atleast have coffee and a shampoo

Self

4/10

Poor

06 Dec 2025

Curtis

No tv couldn't make Internet or service connection, no one at the front desk, dogs barking.. no I wouldn’t stay there again

Self

2/10

Poor

10 Nov 2025

Michael

No was there to check me in. I called the number on the phone and no one answered. I had to book another hotel. I would like a full refund.

2/10

Poor

26 Oct 2025

KEITH

Gentleman up front was very pleasant. Roach on floor. Weird smell and constant noise during the night.

Leisure Self

4/10

Poor

22 Oct 2025

DIANNA

Bed was clean and that's about it. Bed skirt ripped.The laminate floor was filthy. Walked barefooted and feet were dirty after just a few steps. Wore socks and they were nasty after the second day (only had one spare pair). The side panels of the fridge doors were dirty. We wouldn't touch them bare handed. Room was on highway side. There are two windows side-by-side and back-to-back (total of four). You can't fully close either side, so the highway noise was pretty bad. Luckily, had an extra blanket to stuff in the window. The a/c was so loud we could barely hear the TV. There are ZERO amenities: no shampoo/conditioner (did have one bar of soap), one half-used toilet paper roll (always take our own), no hand towels (only 2 bath and 2 washcloths which I used one to wipe the remote and door handles, etc., with warm, soapy water). I'm no \"Howie Mandel\", but ick, didn't want to take any chances. No hair dryer. There is a kitchen area, but FYI, absolutely NOTHING is supplied! There are empty ice trays (which makes sense), but no ice machines in the building. Pets are allowed. When trying to check in, a dog barked the entire time I was in line, and it echoed down the hall. Other times, more dogs joined in. BTW, I love dogs, just not those that bark constantly in a hotel. Unfortunately, the weekend we had to be in town was the same time the Razorbacks played A&M, and it was parent/student visit weekend. Prices were jacked up everywhere! This hotel was $200 per night Worth $80???

Leisure Partner

6/10

Pleasant

19 Oct 2025

Amanda

The bed was not comfortable. The bathroom was dirty

2/10

Poor

30 Sep 2025

John

The room stunk of BO. The hallways stunk terrible. Hallway carpets covered in stains. everything smelled terrible. Would never stay there again. No ice in the building. No vending machines. No hand towels. No soap for the kitchen sink, only 1 tiny bar of soap as the only amenity of the entire place.

Business

2/10

Poor

05 Sep 2025

Stephen

This place was disgusting! There was a smell when I got in that I assumed was someone cooking, but when I got to my floor I knew it was just the place. It was so bad I couldn’t sleep, I ended up booking a room at a holiday inn express and trying to get a refund that they apparently denied. If you get the opportunity to stay here, DO NOT take it. Sleep in your car if you have to.

Business Self

10/10

Exceptional

04 Sep 2025

Ernie

Very nice

Business

8/10

Excellent

19 Aug 2025

Andres

Awesome

Leisure Partner

8/10

Excellent

13 Aug 2025

Maria

Everyone was friendly and helpful. Ice machine was down but they did have ice trays in the rooms so that was a plus.

Leisure Partner

4/10

Poor

06 Aug 2025

Mark

N/A

Leisure

10/10

Exceptional

01 Aug 2025

Asher

Great for a week long stay.

Business_and_leisure

10/10

Exceptional

28 Jul 2025

Verified traveler

It was great had fun

Partner

10/10

Exceptional

24 Jul 2025

Saity

Quiet although close to Interstate.

Business_and_leisure Family

10/10

Exceptional

17 Jul 2025

CRYSTAL

Good place

Business_and_leisure Self

10/10

Exceptional

16 Jul 2025

Ernie

Very good

Business

2/10

Poor

06 Jul 2025

Carmen

People smoking in and out the room was stained and dirty just stink overall the stairs and hallway was dirty and smelt bad ppl just in and out constantly

Leisure Family_with_children

10/10

Exceptional

05 Jul 2025

Joshua

The manager was really nice and very welcoming I will definitely come back again.

Business_and_leisure Self

6/10

Pleasant

22 Jun 2025

Kevin

No comment

Friends_and_family Family

10/10

Exceptional

16 Jun 2025

Aaron

Good property for sure some rooms seem to be a tad bit outdated but overall good property would likely come back here again

Leisure Partner

10/10

Exceptional

04 Jun 2025

Aaron

Joyh

6/10

Pleasant

31 May 2025

Edward

No pool, ice machines etc. for ten to twenty dollars a night more you can have a newer, nicer hotel within walking distance of this one. The staff are kind but they cannot fix the fact that this place feels run down and old. The smoking in front of the main entrance is also a turn off and there’s always someone there smoking

Leisure Self

4/10

Poor

10 May 2025

Dawnielle

Just to sleep for one night was fine, but the kitchen was dirty, the lobby elevator was dirty, the parking wasn't the best. Wouldn't stay again unless it was the absolute last option

Leisure Family

10/10

Exceptional

08 May 2025

Caitlin

Stayed for about a week and absolutely loved it. Room was super clean and very spacious. The staff was nothing but wonderful, and the manager Scott was so so nice and so helpful for us!
I would absolutely recommend this place for anyone looking to stay in NWA for a bit, it’s a decent range from almost everything and even being by the interstate it’s so quiet. I can’t wait to come back here!

Business_and_leisure Partner

2/10

Poor

26 Apr 2025

Joy

Bed bugs!!!!!!!

No one was there to check us in after ten p m. We left after two hours due to finding bed bugs and aroach in our bed. Manager just apologized and told us to get a refund from hotels.com.

Partner

10/10

Exceptional

26 Apr 2025

Verified traveler

It was the best

Partner

10/10

Exceptional

09 Apr 2025

Yda Vanessa

desk personell was awesome. Kudos to christopher

4/10

Poor

24 Mar 2025

Ailjen

I don’t like the service there

10/10

Exceptional

01 Jan 2025

Debbie

Update carpets. Nice stay. Very comfortable

Leisure Self

4/10

Poor

13 Dec 2024

Ana

They curtains were stained the sheets where stained the bed is sooo soo hard ! but it was clean other than that staff was very nice !

Business Family_with_children

6/10

Pleasant

22 Nov 2024

Kimberly

The hotel is very outdated. It had a lingering smell and our window wouldn't close completely. The carpet was filthy and at about 11:00 p.m. the front desk was closed completely.

Friends_and_family Family

4/10

Poor

17 Nov 2024

Richard

Hotel had no ice, no access to coffee, limited supply of linens, zero kitchen items in the kitchen, overall rundown appearance and limited or no access to hotel staff.
Would never stay there again.

Leisure Family

2/10

Poor

16 Nov 2024

Ross

Very terrible

Had a room book the hotel wouldn’t accept the hotel card when it already had charged me on my end had to call hotel .com to try to get me check in after I drove 3 hours to get here it took hotel . Com 2 and a half hours later to get me a room at another hotel I’m very glad they did after but I miss my event that I had drove three hours for just to have to get up and drive three hours back was a waste of my trip lost my tickets to event and waste of gas very upset.

4/10

Poor

10 Nov 2024

Verified traveler

Not so great

The room was on the side near the highway and we continued to hear cars all night. The room was “ok” however the hot water was not HOT at all. It was like warm but more on the colder side. The floor was dirty and not as clean as it should have been.

Friends_and_family Family

4/10

Poor

03 Nov 2024

Maria

When we arrived, there was no one to check us in, needed to wait about 10min. I would guess it was the maintenance person said, she's outside, i went outdide to see if i could give someone, ni one around. When she finally walked in, no apology, nor good customer service. The room was not that clean, tub, no kleenex, or ameneties. Was not very happy for the price we paid, we expected at least these things. Will not return.

Business Partner

4/10

Poor

23 Oct 2024

Verified traveler

Pretty dirty and I believe many people are living here

It was a little scary for my daughter and I since the front desk closes early opens late and is locked up
We left at 9 am and the desk wasn’t open to check out or get a receipt

Friends_and_family Family

2/10

Poor

20 Oct 2024

Julie

Horrible.

Horrible! Nothing like pictures. Smells and you feel uncomfortable with how filthy the whole hotel is. Nothing positive.

Friends_and_family Family

6/10

Pleasant

06 Oct 2024

Josh

Bugs and so odor.

Leisure

8/10

Excellent

25 Sep 2024

Lynn

Room was clean and orderly. It did need another nightstand. There was only one.

Partner

2/10

Poor

22 Sep 2024

Victoria

Had to take out own trash. Tv didnt work. No linen. No staff.

Friends

6/10

Pleasant

18 Sep 2024

Josh

Floors in room were yuck, always damp. Cockroach sighting didn’t help.

Leisure Partner

2/10

Poor

17 Sep 2024

Frank

This property smells awful. The hallways stink, the rooms smell to a mix of cigarette smoke and dirtiness. Even though I stayed at a non smoking room. I will never stay at any hotel of this same hotel chain. It was a last minute booking. Never again

6/10

Pleasant

17 Sep 2024

Mark

For the money it’s not a bad place to stay. But they need to invest in some ice machines. There were none on the premises.

Friends_and_family Family

6/10

Pleasant

11 Sep 2024

Jorge

Not much to add

4/10

Poor

01 Aug 2024

Donald

Seemed like a very shady area.

4/10

Poor

06 Jul 2024

Naomi

The strangest check-in the lobby was closed and had to call on the lobby phone to check in. A nighttime attendant came down and took my id and went and prepared two room keys. The room was alright but the bathroom smelled like stale cigarettes even though the listing said non-smoking room alright but paint was peeling off the bathroom door. Property was not listed up well at night seemed very dark. Ok for 1/2 night stay (we checked in at 11:30) but was sure ready to leave in AM.

Leisure Family_with_children

6/10

Pleasant

16 Jun 2024

Joyce A

Joyce and Derrick's review

Dirty carpet, could not get extra towels. Was there for a Baseball tournament so there were no rooms left at any hotel. I would not stay here again at any of them!!!

Friends_and_family Family

2/10

Poor

25 May 2024

Jordan

Stay away unless your not scared

Avoid at all costs.... dirty dirty dirty. Suspicious stuff on walls the drains were gross the door doesnt latch shut we had to push the fridge in front of it. Not at all happy. False advertisement

4/10

Poor

23 May 2024

John

Totally out of date. Needs desperate updates! Area seems sketchy.

Leisure Family

10/10

Exceptional

03 May 2024

Douglas

Great Day

For an older building, it was in remarkable shape. Rooms clean and i was suprised by having a kitchenette. Little noisy but it was iff I49.... overall i am satisfied and will probably use again end of month

Friends_and_family Family

10/10

Exceptional

01 May 2024

Kayla

Awesome

I was there for a getaway trip by myself and it was amazing. Bring your own kitchen stuff, but otherwise it was an amazing vacation. Front staff was so welcoming and amazing.

Self

4/10

Poor

16 Apr 2024

Gary

They allow kids to run around alllll night… and I mean all night, through the halls and in the rooms. I’ll never stay there again

Friends_and_family Family

6/10

Pleasant

14 Apr 2024

Cherlyn

This place has NO amenities.
Theres no ice machine for guests. Front desk simply said “there are ice trays in your freezer, which was not helpful in our situation.
There’s a bar of soap in the bathroom, that’s it (besides TP), not even tissues.
There’s no coffee pot, no blow dryer, and nothing in the kitchenette (silverware, cups, etc.).
You cannot reach the front desk after 9pm unless it’s a maintenance emergency.

We stay at hotels quite often. This place was C.H.E.A.P. (You get what you pay for), but Will never stay at one of these again. I don’t like Super 8’s either but that would’ve been much better than here.

You’ve been warned.

Leisure Family

2/10

Poor

07 Apr 2024

Verified traveler

Baseball people don't stay here!!

Obvious guests were smoking inside. Lots of seemingly transient people loitering around. Room was \"clean\" but old.

Friends_and_family Family

2/10

Poor

18 Mar 2024

Amanda

Cockroaches, blood on floor, no staff on site, filthy everything, loud adults running up and down halls, door didnt lock well. Terrible experience. Will NEVER stay at an Extended Stay ever again!!!!!!!

Leisure Family_with_children

10/10

Exceptional

09 Mar 2024

Florine

Is really good

8/10

Excellent

08 Mar 2024

Gemma

The person checking us in was so kind! The stay was good. Had a family emergency and it held us through the tough times. The only complaint I have was the door seems a little wobbly when closing it but other than that it was

Friends_and_family Family

6/10

Pleasant

03 Mar 2024

Veralynn

It was an average place to stay. A little hard to find. The entry to the hotel/parking lot was on a side street. No signs on the main street saying turn here.

Leisure Family

10/10

Exceptional

26 Feb 2024

Margaret

The building and room smelled like cigarette smoke. Even though No Smoking in the rooms was agreed to, emphasized and enforced, our bathroom reeked like an ashtray. The room was basically clean but the bathroom was not. I wiped down and scrubbed the toilet myself. No major problems and the staff was friendly and helpful.

Leisure Family

2/10

Poor

03 Feb 2024

JENNIFER

We didnt get past the check in desk. The lady trying to help was very nice, but we booked 1 night at this location through travelocity and the computer system changed to where they cannot do only one night. Our reservation was Cancelled without notification to us unfortunately

4/10

Poor

19 Dec 2023

Stephen

They could no get my card verified so we did not get to stay

4/10

Poor

05 Nov 2023

Christopher

The pictures are misleading because there is no breakfast. I did see one review that specifically said they had breakfast and there is a picture of breakfast on expedia. The first check-in lady was great but when we couldnt access the side door we were greeting with a lady who didnt appear to ha e any motivation to try and solve the problem or even apologize. When she came out of the office she actually just looked at us and didnt say anything. There wasnt really a cleab place that you went in there. Overall i had a bed to sleep in and could see my car but i will never stay here or an extended stay again.

Leisure Family_with_children

4/10

Poor

23 Oct 2023

Cary

The room and entire floor smelled of smoke and bad food. It felt very unsafe in the parking lot with several people gathered in the corner where there were no lights. There was no remote for the TV, shampoo, hair dryer. Only a bar of soap. It was just a bad overall experience. Price was increased because of football game that made it even worse.

Leisure Family

2/10

Poor

22 Oct 2023

Verified traveler

Worst Ever

Always had good experiences with extended stays until this one. Firstly, no front desk attendant on arrival. Elevator was out of service. Stairwell had trash and reeked. Hallway was filthy. The room was poorly stocked. Carpet stained, rusty appliances, room smelled and beds were much smaller than advertised.

Friends_and_family Family

4/10

Poor

02 Oct 2023

Lauren

Desk area smelled like smoke, there is no breakfast as advertised. Hallways and elevator floors are filthy. Furniture in room was worn and torn. Bed sheets were scratchy. Room was heavily cleaned with bleach (probably not diluted) our eyes, throat, and nose burned. Floor was sticky. Desk attendant was friendly and helpful. Housekeeper was friendly.Dirty folded towel in bathroom. Property has potential to be better.

Business

2/10

Poor

27 Aug 2023

Carol

Poor, Unsafe

Hotel was secluded in a very dark area with freeway right on back side. Initial thought was that this place is unsafe…. Several men hanging out in dark parking lot with very suspicious man and lady standing at entrance smoking. Entering the hotel the lobby was dim lit and front desk had meter gate closed down over it. No one to check us in. The couple we passed outside came in lobby and told us office was closed even though sign said 10pm and it was only a little after 9pm. They said we have to call for attendant so we did several times and no answer. This place we found out later ( it’s not listed as such) is a permanent residents facility and not just extended stay. I would say this place, by far is the worst hotel we have ever been in. Not safe, not clean, no lighting, sketchy people hanging in parking lot and no check in staff…. Not to mention the metal gate needed for checkin desk. We left and found another hotel for the night. Next day Called and spoke with Melanie who is front desk and she apologized and processed a refund. We use hotels.com regularly and I think this residential hotel is way beneath their quality and their pics of this hotel are not even close to what it actually looks like.

Partner

2/10

Poor

16 Jun 2023

Shavieka

Terrible customer service. Establishment spelledin

I didn’t get to check in or stay. Office was closed I will dispute this charge on my card as well if I don’t get a refund

Friends_and_family Family

4/10

Poor

19 May 2023

Kelsey

I didn’t feel it was very clean, the bed had stains on it and the bathroom was gross, bathtub was falling apart and the little kitchen in there looked gross. Didn’t feel it was clean like it should have been.

Leisure Friends

2/10

Poor

17 May 2023

Jaime

This place was not clean, sketchy people hanging outside and the managers keep very strange hours. Will not be back.

Business Self

4/10

Poor

23 Apr 2023

Jess

Damn sure not worth $100!

Chevy up on that ISR on the third on the third floor. It looks like it nobody’s been there for ages. It’s right next to the freeway so Kansai right next to the freeway. It didn’t dawn on me when I entered into it because it was later in the evening, and I came from a different angle, not a place I would go back to again

Business

4/10

Poor

20 Apr 2023

Cherlyn

There was miscommunication between Expedia & the hotel (Expedia showed rooms available, hotel did not). We lucked out on one that clerk said a/c may not work, however we booked a room w/2 beds & clerk & manager made it seem like they do not even offer that.
Hallways & room had a funky smell. There's no toiletries at all. No coffee pot in the room. Bed was hard. Wifi either didn't exist or wasn't working.
Worst part was the confrontation between the manager and the clerk checking me in. Manager berated the clerk during my checkin. She did later apologize. We will never stay at an Extended Stay again.

Leisure Family

2/10

Poor

15 Apr 2023

Lisa

You could do better

Check in was fine, the hotel was dirty. Loud music and no quiet policy enforced. No lights on in the parking lot or front entrance. Left at 7:30am and no one at front desk and front desk was closed with a metal divider. Really want my money back!

2/10

Poor

03 Apr 2023

Sean

You get what you pay for. The place is a dump and caters to long term residents. Noise at all house and dogs in next room barking all night. We were in a bind but now I know to never stay in an extended stay property.

Leisure Family

2/10

Poor

12 Mar 2023

Smith

It was horrible,we had to wait 15 for someone to check us in ,I believe the beds got bed bugs,we couldn’t sleep at all,kept itching our selfs,plus loud noise..I don’t recommend anyone going there 👎👎👎

Family_with_children

4/10

Poor

25 Nov 2022

Donald

We arrived late at the property and the lobby was closed. The attendant did come down after 15 minutes and was very polite she apologized because she did not have a number to reach us since we made our reservation through Expedia but there was only one room available instead of two. She said if I reached out to Expedia they would refund my money but she could not. Emailed Expedia trying to get money back and had no response. Mold in the bathroom broken light switch covers rust on the outside of the refrigerator. Large odor of marijuana in the hallways.

Leisure Friends

2/10

Poor

03 Oct 2022

Jody

Springdale Ark

This was the dirtiest, shabbiest, most disgusting hotel I’ve ever seen. The first indication was a plunger in the bathroom. What hotel keeps a plunger in the bathroom?!?! If I would have had ANY other alternative I would not have stayed there this weekend. I will NEVER stay at ANY Extended Stay Hotel again. Robbing people blind at over $260 a night.

Partner

8/10

Excellent

02 Oct 2022

Mark

Overnight stay

It was just a quick trip in and out of town. This place was fine for what I needed.

Friends_and_family Family

2/10

Poor

19 Sep 2022

Verified traveler

Go somewhere else

Got there at 10:20 pm. Lobby reeked of marijuana with no staff to be found. Sign on window said check-in hours had changed and they close at 10:00 pm. No warning of this change. Had to find new accommodations on a very busy weekend with very little available. Parking lot had lots of people milling around, hanging out.

Friends_and_family Family

4/10

Poor

24 May 2022

Charlotte

Floor so dirty I had to wash my feet and wear shoes on way to and before getting into bed. No ice. Shower was good. Ac worked well. Liked the soap. TV so basic not worth turning on.

Leisure Partner

4/10

Poor

17 May 2022

Verified traveler

What a dump!!!!!

For nearly $300 per nite the hotel was a dump! The rooms were not ready, there were cigarette burns everywhere, no ice machines, unbelievable!!! The front desk employees, however, were extremely accommodating and gracious! Will not stay here again!!!!

Friends_and_family Family

4/10

Poor

02 May 2022

Brittany

The room keys wouldn’t work so someone had to walk every guest to their room and open with a master key. Our room wouldn’t lock at all and would open even without a key but the hotel was sold out so we just took our stuff back to the car during the concert and brought it back in after. The whole floor smelled like weed and our toilet wouldn’t flush. We prepaid for a king but when we got there she said they couldn’t accommodate it.

Leisure Family

2/10

Poor

26 Apr 2022

Daron

Literally the worse hotel I've been in. Very unsafe, very run down, fixtures falling off creating health issues, cleanliness was ridiculous, hardly any staff. No ability to print electronic keys, so rooms were unsecure as management was advised to just open doors for guests each time of ingress. They didn't have time to review or insure who was in what room, nor did they ask. Anyone could have walked into any room at any time..no questions asked. When management was about about fixing the room key system, they were told the technician was off for the weekend. UNBELIEVABLE... Guaranteed social media will have a field day with this absolute lack of care, concern, health safety, etc....

Business_and_leisure Family

2/10

Poor

25 Apr 2022

Cortney

Dirty, smelled horrible inside the property. Would not stay again.

Leisure Family

4/10

Poor

11 Apr 2022

Verified traveler

The entire Hotel Stunk of weed. Advertisement stated complimentary breakfast which was just granola bars, and muffins. Didn't have an ice machine. Overall felt like we were in a dungeon

Friends_and_family Family

10/10

Exceptional

03 Mar 2022

Jessica

Excellent !!

The staff is amazing and hardworking , the cleaning ladies are the best !!!

Partner

6/10

Pleasant

25 Feb 2022

Lori

We checked in, got to our room and the air conditioning wouldn’t work. The heat did, but it was like the air was locked out. The bathroom reeked of cigarette smoke. Ask for another room, it was on the interstate side of the building so it was loud. The pillows were horrible, and the bed was very hard.

Leisure Partner

8/10

Excellent

16 Jan 2022

Julie

Did not feel safe. Mold around toilet base. Extremely noisy so close to the highway.

Leisure Family

2/10

Poor

04 Jan 2022

Maria

Not a good experience, we wasted money and move to a different, almost same price with better quality

Business_and_leisure Partner

6/10

Pleasant

02 Dec 2021

Verified traveler

Being in my car got police called out\nAllen sucks.

2 night stay-check in we were a little late but was easy and quick. The lady at the front desk friendly and helpful. Then we parked in the back side closest to where our room was. The stairwell smelled so horrible, so disgustingly gross like Rotten food, pet urine and feces. The stench was incredibly thick in the air. Made it up the stairs and in the hallway the smell marijuana replaced the smell from stairwell. Our room was reasonably clean except the bathroom floor. Bed wasn't the best, could feel the springs.Air conditioner was a little loud and heat smelled.Next day the stairwell was still yucky. The hallway still smelled of weed. The TV remotes batteries were dead but front desk couldn't help. No tv. I have insomnia. Went down to my car to smoke , I was down there long time.Allen came out,circled my car, looking in back window, didn't ask if I was okay.I got out and asked if he needed something. I informed him I had a room gave my info.He didn't like my questioning his looking in my back window because he got angry asked if I wanted him to cancel my reservation. Our last night I told him. He said he was cancelling my reservation & went inside and called the police. I waited in the lobby for them. Police ran my ID and asked if he had reason to evict and said if I could be calm. Yeah He called the police on me because he didn't like my questioning him peeking in my back windows but not checking to see if I was okay. He hoped I had warrants -I don't. All this at 4:30am. Bad

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