Name: Residence Inn Springdale
Address: 1740 S 48th St, Springdale, 72762, US

8/10

Excellent

07 Jun 2026

Daniela

The room was very clean, useful amenities. The breakfast was great

Family

8/10

Excellent

19 Apr 2026

Seth

We got the 2 bedroom suite which was perfect for a family traveling. The continental breakfast is not much, but available. Location is good, just a short drive from some really great food in the area.

Family_with_children

8/10

Excellent

05 Mar 2026

Mark

Very nice people

4/10

Poor

28 Feb 2026

Joe

Elevator was broken, no phone in room, wallpaper in bath peeling off, no towel bars, no info in room regarding wi-fi or any info on breakfast times

Partner

10/10

Exceptional

28 Feb 2026

Lesley

It was quiet and clean. The breakfast was very good. It’s not the newest hotel, but well worth the price and in a great location. Cleaning staff were excellent

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Kevin

Clean room and easy check in.

Leisure Self

10/10

Exceptional

08 Feb 2026

Patricia

Clean and spacious room. Conveniently located.

8/10

Excellent

05 Dec 2025

Sarah

Clean room

8/10

Excellent

01 Nov 2025

Sarah

The staff were friendly. The breakfast wasn’t too bad, there were options to choose from. The air conditioning was very loud. Our TV in the bedroom wouldn’t work, they came to fix it and it broke again. I’m sure they would’ve come back but it was already late when it didn’t work again. The hallways and elevator were not cleaned and there were strange smells. Overall it was decent and felt safe.

Friends_and_family Family

10/10

Exceptional

17 Oct 2025

Kevin

yes

Leisure Family

10/10

Exceptional

12 Sep 2025

Henson

Just what we wanted plus a little extra.

Leisure Partner

10/10

Exceptional

05 Sep 2025

Dario

Very nice hotel. Rooms are nice and clean, very comfortable.

Friends_and_family Family

8/10

Excellent

10 Aug 2025

Erica

This hotel was nice. The bed was comfortable, but not cozy. I was able to sleep but didn’t get good rest. The breakfast options were ok. Nothing great, but it served its purpose.

Friends_and_family Family

8/10

Excellent

23 Jun 2025

Stephanie

Good sized room. Didnt like the lack of lighting. Seemed a bit dark.

Business_and_leisure Family_with_children

10/10

Exceptional

10 May 2025

Verified traveler

Great Family stay option

Easy check in. Great breakfast options and clean room. Would return

Friends_and_family Family

8/10

Excellent

14 Apr 2025

Marx

Coffee maker was dirty and had grounds/filter in it. Pool was closed and wasn't told beforehand or when I checked in. Piles of sticks around property that need to be hauled off. Staff was great and the breakfast is good.

Business Self

10/10

Exceptional

18 Mar 2025

Troy

Great stay

Leisure Self

10/10

Exceptional

02 Jan 2025

Verified traveler

Great place

Great family suite. Beds were extremely comfortable. Toilets are very low with no grab bar to help elderly up.

Friends_and_family Family

8/10

Excellent

29 Nov 2024

Stefanie

The room was nice. It didn’t cool well so it was hard to sleep.

Friends_and_family Family

8/10

Excellent

17 Nov 2024

Scott

It fit our needs

Leisure Family

8/10

Excellent

03 Nov 2024

Stephanie

Razorback Weekend Stay

Hotel was great! We came down to Fayetteville for a Razorback game and just needed a place to stay for the night and this place didn’t disappoint. It was about 10-15 min drive to the stadium, the room was clean the only down side is the air conditioner wouldn’t stay on long enough to cool the room down. We kept hearing a clicking noise between the bathroom and the living room area through out the stay but nothing that was a big deal…. Besides that the check in and checkout process was very simple and the free breakfast wasn’t bad. I would definitely come back if we come for another weekend stay!!

Partner

10/10

Exceptional

16 Sep 2024

John

The front desk clerk was amazing.

Leisure Family

6/10

Pleasant

09 Aug 2024

Shannon

The property was not well taken care of. It looked like repairs were started but finished or just never started. I wasn’t impressed with the staff. We called to get extra linen for the pull out sofa bed and were told we could come pick them up. Just not impressed.

Leisure Family_with_children

8/10

Excellent

21 Jul 2024

Jami

Our stay and rooms were fine, however, we booked through hotels.com and there were problems we needed to address. We booked 3 rooms with king beds and 2 of the rooms did not have king beds. Also we paid $1,235.31 when we booked the rooms and our receipts from the hotel were $955.68 so we are trying to find out why the difference. The hotel was fine, our booking not so much. You are trying to get ahold of the hotel to resolve, so, we will see.

Friends_and_family Friends

10/10

Exceptional

31 May 2024

Delia

The gal who checked us in was very sweet!

10/10

Exceptional

19 Apr 2024

Verified traveler

All good except for wawky toilet.

Self

10/10

Exceptional

07 Apr 2024

Jackie

Front staff was very helpful at check in

8/10

Excellent

02 Mar 2024

Derrick

Good place

8/10

Excellent

19 Feb 2024

Kathryn

Pool is closed indefinitely. Aside from that, we were very pleased with our stay. Rooms were clean, and fhey had the 2 bedroom, 2 gull bathroom suite options.

Leisure Family

4/10

Poor

16 Jan 2024

Stephen

Water stains everywhere in room, bathtub took over an hour to drain after shower, one remote for three TVs, breakfast was lacking, coffee was worse.

Business_and_leisure Family_with_children

6/10

Pleasant

29 Dec 2023

Dana

There were homeless people everywhere. Bad area!

Leisure Self

10/10

Exceptional

01 Dec 2023

Linda

Great property. Clean, helpful staff. Dog friendly. Would have been happier if Dog fee was less than $75.

10/10

Exceptional

12 Nov 2023

Misti

Great stay

Great stay! No issues with anything. Breakfast was typical, fitness center was great for out treadmill use. Pretty clean and comfortable room.

Partner

4/10

Poor

11 Sep 2023

DeAnn

Our bathroom sink was cracked and broken, the drain was black ringed and disgusting. The only coffee was decaf and the front desk had no coffee but we were told it would be available in the breakfast area from 7am-10am. What about the early risers that want coffee at 6? A frozen ice cream cone was $5 dollars!!! Are you kidding me?!

6/10

Pleasant

05 Sep 2023

Evan

Our room smelled extremely musky/moldy. Facility needs major updating. Parking was very difficult. The staff was very friendly and accommodating.

Business Family_with_children

10/10

Exceptional

08 Aug 2023

Richard

Good location to get events. Good pricing on room accommodation. Nice breakfast. Clean rooms.

Leisure Partner

8/10

Excellent

23 Jul 2023

Steve

Mike at the front desk was awesome ! However after our first night we could not get the AC to cool our room down, we called the front desk repeatedly but couldn't get anyone to pick up and went down there and no one was there. I know places are having trouble getting help. Our room was really warm so we thought we would go to the indoor pool but all the windows were open all around the pool , it was awful so we decided the pool wouldn't be any better. The room was wonderful other than the AC.

Friends_and_family Family

8/10

Excellent

05 Jul 2023

Angela

Basketball court outside our window, really?

Everything was great, room, service, breakfast, except we were woken up two nights in a row with people playing basketball at 10pm and midnight. Very frustrating. It would have been perfect if not for that.

Partner

2/10

Poor

24 Jun 2023

Will

My room was on the 2nd floor and faced the basketball court as well as the sitting area.

It was extremely noisy and when I asked the front about the noise they were very unhelpful.

Leisure Self

10/10

Exceptional

27 Apr 2023

Barbara

Great atay

Clean room great hospitality very friendly .Will diffently aray there again

Partner

6/10

Pleasant

17 Apr 2023

Verified traveler

Employees were very courteous but the hallways and the rooms smell bad. Needs deep cleaning!

Business

10/10

Exceptional

11 Apr 2023

Lee

Great customer service!

Leisure Family

8/10

Excellent

25 Jul 2022

KellyLavern

It was conveniently located and easy to find. There was no ice bucket in our room and the kitchen area was poorly lighted, very dark. Our bathroom floor had not been mopped previous to our stay. The beds were comfortable though and it was an overall pleasant stay.

Leisure Family

10/10

Exceptional

22 Jun 2022

Charlotte

Great for Family Fun

The front desk staff was so friendly and accommodating. The extras such as basketball, mini golf, and the outdoor patio were definitely enjoyed by our family.

Friends_and_family Family

10/10

Exceptional

02 May 2022

Brenda

Clean, comfortable rooms, and good location

Leisure Family

8/10

Excellent

20 Feb 2022

Clara

I liked the room as a whole it was nice. I reserved a king bed but actually got a queen.

Leisure Partner

10/10

Exceptional

13 Jan 2022

Anna

Room was clean and roomy. We brought our little 4 lb dog she was also very comfortable.

Leisure Pet

2/10

Poor

01 Jan 2022

Tamara

Disappointing

Disappointing

Friends_and_family Family

10/10

Exceptional

13 Dec 2021

Audrey

GREAT CUSTOMER SERVICE

The room was very nice and clean. We stayed 3 days. The staff was very sweet. The kitchen area was stocked with everything you would need. We really enjoyed our stay here.

Friends_and_family Family

8/10

Excellent

05 Dec 2021

James

The rooms were nice but the property is showing its age.

Leisure Family

10/10

Exceptional

01 Dec 2021

Kacy

Service w/ a Smile!

Our stay was amazing! The staff was great and very accommodating. Facility was clean and very nicely updated. We had several rooms booked. We were able to cook our food and eat thanksgiving dinner together in the lobby. Some rooms even have ovens for baking. Residence Inn is now our favorite hotel in NWA. We will definitely stay again.

Friends_and_family Family

10/10

Exceptional

20 Aug 2021

Nora

Our stay was nice and the first time in Springdale...our child goes to the University of Arkansas so will be making that trek for the next four years!

Friends_and_family Family

8/10

Excellent

03 Jul 2021

samuel

Not bad

Air conditioning was extremely loud
Nice room and staff

Friends_and_family Family

10/10

Exceptional

30 Jun 2021

Karen

It was great

Friends_and_family Family

10/10

Exceptional

27 Jun 2021

Verified traveler

This hotel was really nice and clean. I loved the indoor pool and basketball court. However, the staff was limited. No one stayed at the front desk, which made it hard to get in contact with someone.

Leisure Family_with_children

6/10

Pleasant

21 Jun 2021

Murray

Recruiting trip.

Somewhat disappointed. Since we were late checking, we were assigned a handicap room. Didn’t even ask if that was okay, just assigned it to us. Once in the room and realized what had happened, I returned to the front desk highly upset. I’ll give the night manager credit, he made it right as best he could. The guy was top notch. Considering he was dealing with broken AC’s, broken ice machines & short staff, he kept his cool. The guy needs to be commended. Still disappointed in Marriott for letting their properties falter, but I am seeing that across the travel industry as the business rebounds. They are just not ready. Really a shame.

Friends_and_family Family

2/10

Poor

19 Jun 2021

Verified traveler

I didn’t get to experience this hotel much as I checked out right after checking in due to the window not locking. This wouldn’t be a huge issue if I wasn’t on the ground floor. I notified the front desk and checked out. They were nice enough to refund me.

Leisure Family_with_children

10/10

Exceptional

03 Jun 2021

Verified traveler

Everything was great. Super friendly staff and very clean

Leisure Self

4/10

Poor

01 Jun 2021

Verified traveler

I called and asked could I get a room with just a shower and the person I talked said yes we got some available and I’ll put you down for one I got there he said we have none available and if you want I’ll cancel your reservation who wants to find another hotel at the last minute also I told them the shower wasn’t draining good all I was told was ok

Leisure Family

2/10

Poor

01 Jun 2021

Sonia

Bad stay

Well I pay for queen size bed but the room you guys put me my family was a full size bed which is VERY UNCOMFORTABLE and We can’t even hang up Sunday dresses the bathroom got only 2 rolls of toilet paper Which is VERY BAD for a $148 per night!!!!!!Last couple’s weeks I stay at comfort suites in Rogers and many other hotels I’ve never seen a broken hanger rail or a 2 pieces of toilet paper and EXACTLY DIFFERENT ROOM FROM WHAT I PAY FOR.I KNOW you you guys set the room for me because I’m a MARSHALLESE but you guys know what business is not about where your customers from it is ALL ABOUT THEIR MONEY THAT THEY SPENT FOR your company!!you guys SHOULD DO BETTER THAN THAT.

Friends_and_family Family

2/10

Poor

25 May 2021

Verified traveler

The room that was pictured on Expedia was not available anywhere in the hotel. In the picture on Expedia, there was a short hallway with a bedroom that had two beds in it. In the picture, in the main room, there was also a fold-out couch. In the hotel, there was only a fold-out couch and a bedroom with ONE bed in it. I went back to the desk and they assured me that there were no rooms like that anywhere in the hotel. For that matter, I am looking at the picture of the kitchen table right next to where I am typing this review. In the picture, the table has four chairs. In the hotel, this table had only two chairs. It all felt like bait and switch, but I don't know if it was Expedia or the hotel who did that.

Business_and_leisure Family

10/10

Exceptional

24 May 2021

Verified traveler

Very Clean rooms. Staff very friendly and helpful. I highly recommend!!!

Business_and_leisure Family

10/10

Exceptional

19 May 2021

Verified traveler

Nice quiet spot. Walking distance to dining options. Food delivery options as well. Staff was super helpful and polite. Breakfast was still under COVID restrictions so pre-packaged food, but no worries. Waffle House across the street. Doordash etc. available as well. Nice bid bbq/fire pit area and little golf and basketball area for kiddos. Indoor pool you can reserve for your party (during COVID). Will definitely stay here again. Also pet friendly

Leisure Family

8/10

Excellent

28 Apr 2021

Russell

Nice hotel, good price. Good service. Would recommend.

Business

8/10

Excellent

19 Apr 2021

Verified traveler

Cleanliness. Room was a good size for my family and me.

Friends_and_family Family

10/10

Exceptional

04 Feb 2021

Kevin

I felt the price was amazing for what we received. The room wa nice and clean. Had free cable with a nice big bed and shower

Leisure Partner

10/10

Exceptional

24 Dec 2020

julie

Very convenient, and spacious for our group of five.

Leisure Family_with_children

6/10

Pleasant

29 Nov 2020

Verified traveler

It was ok, could have gotten same quality for less at a different hotel.

10/10

Exceptional

23 Jun 2020

Rowena

will definitely stay again!!

Stayed for 3 nights. Arrived 6am from a long drive from California and the front desk gentleman (I forgot his name as I was deliriously tired) waived our first night!! That was awesome of him!! Everyone was so friendly and helpful. Due to the pandemic, no breakfast buffet but just a grab and go breakfast selection ( yogurt, pastries, fruits, cereals, juices and coffee). Indoor Pool seems nice and warm but didn’t have to swim in it, kitchen was great for what I used it for... we were visiting our daughter who’s attending school at university of Arkansas. Our 2 sons were with us and they slept on a sofa bed. The 1 bedroom suite is spacious but wished they have a suite that has 2 rooms with 2 bathrooms.

Friends_and_family Family

10/10

Exceptional

24 Apr 2020

Verified traveler

Very comfortable and unique and staff was friendly

Friends_and_family Family

4/10

Poor

01 Jan 2020

Verified traveler

Entire floor under renovation

We've stayed at this location many times over the past decade and it was our favorite until this trip. The entire hotel was under renovation. No carpet anywhere except the room. Check-in counter covered in dust which you breathed as soon as you stepped in anywhere in the hotel. Had to step over construction materials left in the hallways (very unsafe in event of emergency). No breakfast except 3 boxes of donuts. No online pre-notification of the construction and the price was not significantly discounted from normal. In the room, no light bulb oven stovetop, no light in microwave, refrigerator leaked water onto the slick floor when ice maker was turned on (by me), studio bedroom door would not latch, had to move eating table as the fold out sofa bed would hit the table, AC mechanical closet unlocked in room (unsafe for children), a small hole in the room's ceiling remained where the prior light fixture had been removed and, finally, red blinking light on phone returned even after the clerk turned it off shortly after our arrival.

I took several pictures of the many issues but I won't post them. I'd gladly share them with Hotels.com customer service.
This hotel should have planned to renovate sections at a time, not removing all carpet at once, leaving sticky floors or only carpet padding. Guests should not have to step over stacks of construction debris and dodge rolls of carpet, cans of carpet glue, discarded drinks/food and other materials

Friends_and_family Family

8/10

Excellent

05 Dec 2019

Verified traveler

Ok stay

Remodeling underway everywhere, except room. Exterior entrance/exit to our area of hotel was very crowded with materials, tools, etc. narrow pathway only. Outside door had cord which we put inside entrance hallway but door did not still lock. I finally got through to the office and the exterior door finally got locked.

Partner

6/10

Pleasant

03 Dec 2019

deanna

It was in the middle of a renovation. Furniture in the hallway and many rooms were unavailable

Friends_and_family Family

8/10

Excellent

27 Nov 2019

Verified traveler

Kitchen, bed and almost everythng in the room. Basketball court and pool.

Business_and_leisure Family_with_children

6/10

Pleasant

06 Oct 2019

Eric

not bad

Hotel was great, the customers on the floor above us kept us awake until about 4am running and jumping around. The hotel needs thicker pillows.

Friends_and_family Family

10/10

Exceptional

28 Sep 2019

Verified traveler

Everyone was very nice & professional. Room was very nice & clean. Only thing could have more parking.

Leisure Partner

8/10

Excellent

07 Sep 2019

William R

Had two issues when we checked in--temp of room and phone not working and they took care of them right a way.

Friends_and_family Family

10/10

Exceptional

03 Sep 2019

HOLLI

great stay

Was very impressed with the room, nice and clean, large - with all the kitchen needs

Partner

10/10

Exceptional

03 Sep 2019

Marion

Great way to dpend the weekend

Clean, large accommodations, with all the amenities provided if you choose to use them. Excellent location, close to an intersection of a major highwsy and bypass.

Friends_and_family Family

10/10

Exceptional

16 Jul 2019

Verified traveler

The staff were friendly and so very helpful during our stay! Clean facilities and the room had plenty of space for myself, my three children and my mother! We had a wonderful experience and will definitely stay here again the next time we visit Northwest Arkansas!

Leisure Family_with_children

10/10

Exceptional

17 Jun 2019

Beau

Great Stay

We stayed in the 2 bedroom suite with a teenager and a teenager and 2 eleven year olds. We had plenty of room and the sofa bed was roomy for the 2 younger children. The hotel is very clean and staff was very helpful, even arriving almost at midnight. Breakfast has plenty of choices for adults and children. Would definitely stay again!

Family

8/10

Excellent

28 May 2019

Verified traveler

The service was very friendly. The room was very clean and spacious.

Business_and_leisure Family

8/10

Excellent

25 Mar 2019

Reynolds R

All went pretty well. An RI is usually a very good choice. In our suite, some of the living room furniture was marred and tired. The house keeping missed us one day. And the hallway carpet near us (and overall look there) needed updating.

Family

6/10

Pleasant

04 Mar 2019

Verified traveler

I enjoyed the fact this property does have a kitchen in the rooms with a full size fridge. That was great for drinks and snacks. The part I didn't like was while we where there they closed the spa down. They said it wasn't heating; when we told the staff it was. He then told us he would call maintenance and come in and tell us if it could be used. He never did we waited in the pool area and then I went to ask. He then told me that due to issues such as chemicals and heating they where not letting anyone in it and someone would be there Monday to look at it. I was disappointed but left the area. Later that night there was people in the spa and when we asked about it. I was told that nothing was wrong with the spa and that as long as it was warm people could use it. I was left under the impression the first guys had no idea what he was talking about. For as much as we pay for 2 nights the amenities such as pool and spa is a big deal.

Business Family

8/10

Excellent

01 Mar 2019

Kristi

Basketball goal & putting green were great. Breakfast was good.

Leisure Family

10/10

Exceptional

12 Nov 2018

Bruce

This hotel was clean, the staff was friendly, the breakfast was one of the better \"hotel continental\" breakfasts I've had (replenished frequently, clean, and good selection of food and drink items), and the location is very convenient to I-49.

10/10

Exceptional

27 Oct 2018

Verified traveler

A++!

Very nice place with exceptionally friendly people. Highly recommend!

Friends

10/10

Exceptional

21 Oct 2018

Verified traveler

Great hotel! Will definitely stay here again on our yearly visit.

6/10

Pleasant

15 Oct 2018

jaideep

The rooms were fairly small and there was a lot of light coming through the windows and below the door.. great location though

Family

8/10

Excellent

25 Aug 2018

Jerry

Nice hotel in a clean area easy to get too. Pool was clean

10/10

Exceptional

13 Aug 2018

Piper

Nice and clean hotel. Great experience

8/10

Excellent

05 Aug 2018

Jerry

Nice room only thing is it has a small bathroom counter.

10/10

Exceptional

30 Jul 2018

Verified traveler

Clean, Comfortable, and Convenient

We went to Fayetteville to visit U of Arkansas. The hotel is about a 15 minute drive to the campus and to Fayetteville downtown square, so it's very convenient. We reserved a two bedroom and two bathroom suite. Each bedroom has a double bed plus a sofa bed in the living room. It was spacious for 5 of us. I do wish they have a king size bed to make it a little more comfortable. The room is clean, but it can us some minor updates such the carpet.

Breakfast is conventional and no complaint there. We used the gym with the treadmills, and there is a small basketball court in the courtyard, which was great for our kids.

Family

8/10

Excellent

02 Jul 2018

Verified traveler

Not bad

The hotel was close to our event and our party of 5 found the 2br suite to be plenty of room. The room featured a kitchenette with full oven but no pans to bake on. The sofa sleeper upholstery looked dingy and was not very comfortable. The actual beds were quite comfortable. Everything was clean but some areas are showing age. I would stay again but the hotel did not stand out as exceptional.

10/10

Exceptional

24 May 2018

Verified traveler

Nice stay in Springdale

Clean, comfortable, and lots of amenities.

Family

8/10

Excellent

14 May 2018

Jo-Ann

Very nice hotel

In room coffee: comfortable beds. Enjoyed our stay

8/10

Excellent

09 Apr 2018

Verified traveler

Great

Great place and feels very homey. I like the fact that it has kitchen appliances so you can buy your own groceries and cook. Don’t have to eat out all the time. I would highly recommend it to anyone.

10/10

Exceptional

03 Apr 2018

Verified traveler

It was the absolute best. Joe was so helpful and nice

10/10

Exceptional

02 Apr 2018

Verified traveler

Pleased

It was great. The kids loved the pool and basketball goal. Room was extremely nice. We had plenty of room. There are six of us and most times it is pretty crowded. This 2 bedroom suite was so nice. I also highly recomment the Marketplace Grill next door!

Family

8/10

Excellent

31 Mar 2018

Joshua

Dated but spacious.

The hotel is well ran but is dated for a Marriott. The room was spacious and had a full kitchen. The hotel was very comfortable and quiet and close to the interstate. The room has mismatch everything as if they were taking the working items and decor from rooms to keep from updating. That was my only complaint. I would stay again as the room felt like a good value for all it had.

Family