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Woodspring Suites Springdale

Fayetteville - AR · United States

4397 Dixie Industrial DriveView location

5.8/10Review score505 Reviews
Cleanliness5.8/105.8
Service6.4/106.4
Comfort5.4/105.4
Condition5.4/105.4
Location8.2/108.2
Neighborhood7.2/107.2
Quality2.0/102.0
Value6.8/106.8
Amenities4.8/104.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Woodspring Suites Springdale

Enjoy a comfortable stay at the Extended Stay America Select Suites - Springdale, conveniently located in Springdale, within a 10-minute drive of the University of Arkansas and Ozark Center Point Place. This hotel offers 121 guestrooms equipped with kitchens, complete with full-sized refrigerators/freezers and stovetops.

Each room features a 34-inch flat-screen TV with cable, complimentary Wi-Fi, a phone, a desk, and a separate sitting area. Hotel amenities include complimentary Wi-Fi, a vending machine, express check-out, laundry facilities, an elevator, and free on-site parking.

Nearby attractions include Murphy Park, the Shiloh Museum of Ozark History, Arvest Ballpark, and the Arts Center of the Ozarks. Beaver Lake is 11. 4 miles and Walmart Headquarters is 16. 3 miles from the hotel. Northwest Arkansas Regional Airport (XNA) is 23. 4 miles away.

Read more about this hotelShow less

With a stay at WoodSpring Suites Springdale, you'll be centrally located in Springdale, within a 15-minute drive of University of Arkansas and Donald W. Reynolds Razorback Stadium. This hotel is 11.4 mi (18.4 km) from Beaver Lake and 11.9 mi (19.2 km) from Fayetteville Downtown Square.

Make yourself at home in one of the 121 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 34-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.

Featured amenities include express check-out, laundry facilities, and an elevator. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply Noise-free rooms not guaranteed Events/parties not allowed LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Parking height restrictions apply.
    • The property is professionally cleaned.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Friday: 9:00 AM - 10:00 PM
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Onsite parties or group events are strictly prohibited
    • Long-term renters welcome
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a smoke detector and window guards
    • This property is professionally cleaned
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 25 per pet, per night
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Housekeeping is available for an additional fee

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Ozark Center Point Place 3.1 km / 2 mi
Murphy Park 4 km / 2.5 mi
Plaza Shopping Center 4.4 km / 2.8 mi
Sunset Square Shopping Center 4.5 km / 2.8 mi
Shiloh Memorial Park 5.1 km / 3.2 mi
Shiloh Museum of Ozark History 5.2 km / 3.2 mi
Arts Center of the Ozarks 5.5 km / 3.4 mi
Arkansas and Missouri Railroad 5.7 km / 3.5 mi
Arvest Ballpark 5.8 km / 3.6 mi
Tyson Foods Headquarters 6.3 km / 3.9 mi
Jones Center 6.6 km / 4.1 mi
Parsons Stadium 7.1 km / 4.4 mi
Bobby Hopper Park 7.2 km / 4.5 mi
Tontitown Winery 8 km / 5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 121
  • hotel
  • Car park
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Lift access
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Woodspring Suites Springdale

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Woodspring Suites Springdale

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Woodspring Suites Springdale

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN BED NON SMOKINGSUITE • QUEEN BED NON SMOKINGSUI.NM-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Woodspring Suites Springdale

    SUITE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDS NON SMOKINGSUITE • TWO DOUBLE BEDS NON SMOKINGSUI.2D-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Woodspring Suites Springdale

    SUITE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Woodspring Suites Springdale

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Woodspring Suites Springdale

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Woodspring Suites Springdale

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Woodspring Suites Springdale

5.8
Review score
505 Reviews
Cleanliness
5.8 /10
Service
6.4 /10
Comfort
5.4 /10
Condition
5.4 /10
Location
8.2 /10
Neighborhood
7.2 /10
Quality
2.0 /10
Value
6.8 /10
Amenities
4.8 /10
100 reviews shown
2/10
Poor
14 Jul 2026
Chester
We showed up at 12:45 am because our concert was postponed. They would not let us check in even though we had already paid and reserved the room. We want our money back.
2/10
Poor
10 Jul 2026
Eleazar
Wasn’t even
2/10
Poor
07 Jul 2026
Dana
Smelt like mold, the bathroom ceiling was dripping water, found clump of hair in bed, staff was not friendly.
Partner
8/10
Excellent
05 Jul 2026
Charles
The room was clean, AC was in good-working order. The parking was convenient. The TV did not function, but I was ok not using it. Overall, an excellent stay.

I did not stay long enough to be able to comment on the dining options or shopping.
Self
2/10
Poor
07 Jun 2026
PAT
The room was soooo filthy we didn't stay....the room had bugs, both dead and alive; it stunk like an ash tray, despite being a \"smoke free room\"; when we asked why the room was so filthy we were told because the facility is an extended stay hotel...not sure what that has to do with proper cleaning but...word to all...DON'T STAY HERE!!!! The front desk told us, \"This is what happens when you stay at a ghetto hotel\". DO NOT STAY HERE!!!!
Friends
10/10
Exceptional
06 Jun 2026
Daniel
Very clean
Pet
4/10
Poor
04 Jun 2026
Tim
the room is poorly maintained...looks like it hasn't been updated in quite a while. molding was missing from sides of counter...water damage was visible on parts of counter...under the stove vent was disgustingly filthy. I had to go to the front desk 2 times because the tv was not working. They finally got me another remote. The lady at the front desk could not understand...or barley understand what i was saying
Friends_and_family Family
10/10
Exceptional
26 May 2026
Keith
Great place for the price. Very close to many food places, and right off the interstate highway.
Self
6/10
Pleasant
23 May 2026
Angela
Si buscas algo para pasar la noche esta bastante bien es limpio y tiene lo basico
Lo unico es que si llegas antes de la hora del chek-in te dicen claramente que debes llegar a la hora que corresponde hacerlo
Me atendió una chica y yo no sabia igles pero pude entenderle perfectamente que no me haría el check-in hasta que se hiciera la hora y eso es entenderle pero hablo muy despotamente pero en la tarde cuando llegue me atendió un muchacho americano y fue mas amable.
Self
4/10
Poor
17 May 2026
Brent
Very bare bones, which was okay. Superficially clean but not well cleaned. Shower was malfunctioning causing potential hot water scalds.
Self
2/10
Poor
12 May 2026
Tina
Front desk check‑in delays —Front desk employee did not have working login credentials to check-in arriving guests. Four families waited approximately 40 minutes while staff attempted to resolve issues. At 6 p.m. on Friday, May 8, the team appeared unprepared for system changes and password resets. Restroom access denial — During extended wait, a family member requested to use a restroom and was told it was unavailable because it was being used as a supply closet. Unclean rooms — Rooms were not properly cleaned. Microwave was visibly dirty. Bugs throughout the room — Bugs and flies throughout the room. The ceiling had smeared, uncleaned insect remains, and dead bugs were found on the floor with no cleaning supplies available to address them.Persistent smoke odor — Smoke was consistently noticeable on both first and second floors despite hotel being designated as non‑smoking. Reported to front desk, but no action was taken. Hotel employees were observed smoking directly outside the front entrance, which may contribute to the odor. Inadequate towel availability — The room was supplied with only one washcloth and two bath towels for two guests, with no hand towels available. The next day, no clean towels were provided unless dirty towels were returned first, which is not acceptable for guest comfort or hygiene. Trash removal issues — Trash was not collected, and no additional trash bags were provided for overflow.
Disability accommodation failure — I did not receive it.
Friends_and_family Family
2/10
Poor
10 May 2026
Kevin
The person at desk couldn't log into the computer when we got there so it was a 45 wait just to begin to check in the line. No one could help her.

We reserved a \"queen suite\" and I was informed at the desk that they don't even know why they advertise that bc they do not even have a queen bed in the building anywhere in any room!

There was diarrhea on the wall in the bathroom. Every wall had stains on them of some kind. It was filthy and smelled bad. I checked out within 2 hours after I finally got checked in. I can never stay at another Choice Hotels place again. Awful. Hotels.com should be aware of where they are booking people. Wow.
Partner
2/10
Poor
05 May 2026
Brandi
There was roaches and fleas. The cleaning was horrible there was hair on the toilet with dry pee. Hair in the shower and what looked like mold in the fridge and cabinets. I was shocked and very disappointed. The staff was rude and unprofessional when I tried to bring it to their attention. Never again will I be back.
Family_with_children
8/10
Excellent
17 Apr 2026
Andrew
Yes
Self
2/10
Poor
09 Apr 2026
IRMA
N/A
Self
2/10
Poor
02 Jan 2026
Donna
The deadbolt to our room didn't work. We called the GM who came to look at it and stared that someone would come the next morning to fix it. She did offer another room but since we were already mived in we declined. We were gone from the room the whole n ext
2/10
Poor
17 Dec 2025
Jazmaine
Nasty
Business Self
2/10
Poor
09 Nov 2025
Dave
There were cockroaches, bed bugs, and a drug baggy.
Self
6/10
Pleasant
04 Nov 2025
Jay
Druggies outside my window at 2 and 4am
2/10
Poor
19 Oct 2025
Matt
Will never stay again
Leisure Family
2/10
Poor
19 Oct 2025
robert
The \"manager\" had a bad attitude, and informed me that even though I had a reservation it didnt matter and that she had overbooked the hotel and they were \"first come, first serve\"
Business Family
4/10
Poor
18 Oct 2025
Sharon
Very sketchy area. and they 100% have roaches and bed bugs
Leisure Self
2/10
Poor
04 Oct 2025
Marylynn
The entire room was dirty from the walls to the bedding. If there had been another hotel with availability in the area, we would have left. We went to the store and bought bedding to sleep on. There was never anyone at the front desk during our whole stay. No coffee pot or any other kitchen utensils, not sure why there is a kitchenette in the room? I paid 189.95 for this room, it is not even a $50 a night room. Absolutely disgusting.
Leisure Family
2/10
Poor
28 Sep 2025
Samantha
They cancelled on me an hour before check in and still charged me $200.
2/10
Poor
27 Sep 2025
JJ
They didn't hold my reservation!
Friends_and_family Family
8/10
Excellent
24 Sep 2025
Patrick
There was a minor issue with the room, but the staff took care of it immediately, the lady we checked in with was absolutely wonderful! Great staff very courteous!!!
Business_and_leisure Family_with_children
2/10
Poor
18 Sep 2025
Kim
Room has bugs….
Business
8/10
Excellent
17 Sep 2025
Annie
The room was outdated but at least it was clean. The lady at the front desk was rude, and it took 25 mins just to get her to come to the desk to check me in. Had to call three times before she finally showed up.
Business Self
8/10
Excellent
14 Sep 2025
Paloma
This place is awsome
Leisure Family
2/10
Poor
08 Sep 2025
Kara

Dingy and Outdated

This place was out dated and stinky. The walls were dingy and the fridge was dirty. It smelled and the bed made weird noises.
Business
2/10
Poor
17 Aug 2025
Tiffany

Awful, just awful

I showed up as a late check-in after calling twice to confirm the process. I stood in the lobby with several others in the same boat and no one came to check us in despite calling as we were told. We all eventually left and had to find alternate lodging at 1 a.m.
Self
4/10
Poor
12 Aug 2025
Estefany
Well first of all there wasn’t any curtains in our room . part of the blinds were missing so we had to put a towel over the blinds , roaches in the bedroom and there was a particular musty smell bed not that comfortable
Business_and_leisure Family_with_children
2/10
Poor
03 Aug 2025
Jorge
Bad enough I don't even feel like explaining the experience
10/10
Exceptional
26 Jul 2025
Shannon
Easy to work with
2/10
Poor
16 Jul 2025
Heather

Roach motel

After after check-in, we walked into our room to find roaches all over the wall and floor. The room smelled very musty and dirty.Went to sit down for a minute on the bed and discovered bedbugs on the bed. Immediately left the hotel without staying. Management refused a refund so we were stuck paying for a room that we didn’t even get to stay in because it was so disgusting.
Business
4/10
Poor
22 Jun 2025
Rosamae
Cabinets needed clean also bathroom door.bathtub might have a hole in it and no stopper to even take a bath. And the room smell bad that was room 222
Business Self
6/10
Pleasant
19 Jun 2025
Maria
They left a machine in here I think they used to help get rid of the smell, bc a previous tenant smoked in here.
Business_and_leisure Family
10/10
Exceptional
10 Jun 2025
Claudio
Good and clean
2/10
Poor
05 Jun 2025
Aldo
Horrible hair all over the room
Business
2/10
Poor
05 Jun 2025
Leonardo
Upon arrival my contractor was turned way as there were no available rooms. Once I found out and tried to go to location, there was no staff on site.
Business Self
2/10
Poor
20 May 2025
Verified traveler
Dirty room and rude staff for check in
Partner
6/10
Pleasant
20 May 2025
Leonard C
The property was just ok. It was in a bad area with a lot of drug use around property. I arrived at 1am and there was no one to let me in the property. After about 20 minutes, someone appeared to help me.
Leisure Self
10/10
Exceptional
17 May 2025
Robert
Alicia at the front desk went above and beyond.
Business Partner
6/10
Pleasant
11 May 2025
Jessica

Just so so

Smoke free room smelled of smoke no matter what we did. Room also smelled funky. Appliances and everything super old and rusted. Floor was sticky/ a film on it

Staff was nice and helpful.
Friends_and_family Family
8/10
Excellent
26 Apr 2025
Yasmin

5-0 or No!

Walked in after 12 midnight due to weather. Waited for the front desk to let us in. When we walked in four police walked in with us. Told the worker once she appeared to let them in and went running up to another floor. Not sure if this is a common incident. The hotel was fairly clean but smelled like mildew and a bit outdated but the price represented what you were offered. A good 6 out of 10 for a short stay.
Partner
10/10
Exceptional
23 Apr 2025
Steve
Old. Not well kept
10/10
Exceptional
20 Apr 2025
Levitique
No comments
2/10
Poor
20 Apr 2025
Blake

Worst stay ever

Worst experience I've ever had staying in a hotel in my entire life. The place looks nothing like the pictures. The bed isnt really a bad. The amount of people up and around till early hours of the night to screaming children and slamming doors. I will never stay at this establishment ever again. The place needs to be condemned
Business
6/10
Pleasant
18 Apr 2025
Joshua
Room smelled of smoke and needs a more comfortable mattress
Business
2/10
Poor
12 Apr 2025
Trevor
Nothing the same compared to the pictures
Business
2/10
Poor
08 Apr 2025
Devon
The room was dirty. There were no dishes as stated & even if it was I wouldn't have used them. There was a terrible odor. Blankets & sheets were dingy pillows dirty & felt itchy when lying down. Blinds were stick & food was all over the walls.
4/10
Poor
09 Mar 2025
Randy

Reservation overbooked and dump hotel

I reserved a room with two beds through Hotels.com several days before arrival. When I arrived, I was told there were no rooms with double beds, then that were no rooms. She said that it was the fault of who my online booking was through. I was never notified ahead of time that this would be the case. A highly frustrating experience. The lady at the desk then found a room to give us, but it had one small bed and no couch or loveseat. The room was a little more than what I had originally booked for, but there weren’t many affordable options around the area the day of arriving.

There’s no way these rooms should be anything over $50-60 a night. I paid just over $100. This property is lousy and quite a dump. There are zero amenities. I was almost surprised there was toilet paper in the room. I would recommend this hotel to no one ever, and I will likely never book through this site again either. The staff were friendly though, and I can’t complain about them.
Friends_and_family Friends
4/10
Poor
09 Mar 2025
daniel
5/10
2/10
Poor
07 Mar 2025
Juliam
Smell smoke and dirty
Family_with_children
10/10
Exceptional
20 Feb 2025
Jakeith

Worth It..

If you’re looking for somewhere to stay for a couple days, that’s not too racy but yet not run down, I would go with this place! It was worth the money spent to me.
Self
2/10
Poor
23 Jan 2025
Samantha

Gross.

Elevator was dirty, the hall and room smelled like pot. The room had roaches, and appeared to be poorly renovated. (Mismatched paint colors, some areas partially painted.) Wouldn’t stay again.
Friends_and_family Family
2/10
Poor
13 Jan 2025
andrew
The first room the tv was not working.Had to move to second room, broken kitchen faucet, toilet lid broken, bathroom door lock broken, shower curtain rail falling out of the wall, wall molding loose in bedroom area,dirty walls with stains. Woke up at 4:30 am three times from loud guests. Twice woke after midnight from drunk hotel guests!Called staff on service phone nothing was done. Second day cable tv was out of service for over 12 hours!
6/10
Pleasant
09 Jan 2025
Bobby
Its a skid row hotel. Mostly dope heads and people fresh out of prison. The rooms look like they use to be nice but years of crackhead abuse makes them look beat. Firts room i stayed in was bug free. Second time i stayed seen 3 little baby roaches over the period i was there. Im single so i stay there but i would not stay if i had a family with me or if i was a woman.
Self
10/10
Exceptional
05 Jan 2025
ariana
Great
2/10
Poor
29 Dec 2024
Lauren
Roaches weee everywhere, there were stains on the wall that looked like blood, I slept in the car….
Leisure Pet
2/10
Poor
28 Dec 2024
Bobby

Never stay here.

Room is ok for 50 bucks but its a place for dope heads and people just out of prison to stay at. Walk down the halls and there is people setting in the hall ways with their dogs. The room above me had a dog dragging wooden toys across the floor most of the night. Once the sun came until about 9 am it was nothing but women yelling at their boyfriends to get out of bed and go to work with the guy yelling back to F off followed by dors smamming then the women yelling down the hallway to F off. If this was new york city or L.A. this would be considered skid row. I would never bring children here. The bed blankets are covered in moth holes and the room is beat up. It looks like it may have been nice at once but over time the crack heads have kind of made it scummy feeling. In the fiture i will pay more than stay here. Do not recommend this place.
Self
2/10
Poor
27 Dec 2024
Misty

Disgusting

We checked in and immediately noticed that the hotel seemed very run down. The halls smelled like old fry grease and sweat. The room was filthy and had roaches (we took photos). The bed was just a cot style spring frame with a mattress on it. We left immediately, and were told we would be refunded. So far they have not followed through with the refund.
Partner
2/10
Poor
17 Dec 2024
Clay
Staff not very welcoming
2/10
Poor
15 Dec 2024
Kristie
No coffee's pot
Leisure Family
8/10
Excellent
15 Dec 2024
Lacey
The staff was good and the room was fine. They have good rates, though it’s in need for some remodeling, for the price and the location and staff I’ll keep coming back.
Leisure Self
10/10
Exceptional
14 Dec 2024
Samuel
Raggedy
Business Self
6/10
Pleasant
12 Dec 2024
Samuel
Dirty
Business Self
10/10
Exceptional
25 Nov 2024
Jesus Alberto
Very nice
Business Pet
4/10
Poor
25 Nov 2024
Dustin
Smell walking in the the lobby. Room stunk. Toilet moved shower knobs moved. Bed was uncomfortable.
4/10
Poor
17 Nov 2024
Verified traveler

Not recommended

Where do I start? Upon arrival it took forever for someone to come and check in…I know people live there but the people above us were very noisy, I felt like they were stomping the whole night. There were 3 of us..and only 2 sets of towels, we asked for some and the lady just said “they were in the dryer” and we still didn’t get any because when we went down no one was there. The pillows smelled, the blankets was like covering up with 2 flat sheets, the beds super uncomfortable…this place needs a lot of updating.
Friends_and_family Family
2/10
Poor
17 Nov 2024
Amie
The building smells like dog urine and smoke. The room was filthy and infested with cockroaches and bed bugs. I witnessed numerous drug deals in the parking lot along with drug use. Do not stay here. This hotel needs to be condemned.
Leisure Family
8/10
Excellent
16 Nov 2024
Stacy
The room looked cleaner in the pictures. They could use a fresh coat of paint to cover up shoe prints on the walls. There was no hand soap or shampoo in the bathroom.
Friends_and_family Family
4/10
Poor
03 Nov 2024
Nance
Just stayed for one night. Front desk was unmanned when I tried to check in. Waited about 10 minutes for service when there were housekeeping people with an ear shot of the front desk. No shampoo or other toiletries, just a small bar of soap. I had reserved non-smoking room and received a smoking room. Holes in the paint throughout the room. Definitely not worth the money.
Leisure Self
2/10
Poor
03 Nov 2024
Christian
The walls wernt even painted lol
6/10
Pleasant
21 Oct 2024
Ryan
WAs it cheaper yes that what you got not clean
2/10
Poor
21 Oct 2024
Michael
We booked three rooms and all three were dirty and smelled horrible.
4/10
Poor
21 Oct 2024
Aaron
I should have read reviews before, the staff was non existent, the hallway was dirty and smelly, the room was not cleaned, makeup on the bathroom counter, the door handle was coming off. The bed was terrible and worn out. I will not be back. I did sleep there and the shower was ok.
Leisure Family
2/10
Poor
19 Oct 2024
Tracy
waited 30 minutes on someone to arrive to desk due to smoking in the parking lot. Uncomfortable and unclean
Business Self
10/10
Exceptional
17 Oct 2024
Carter
Excellent place. Staff was nice and room was cleaned and nice.
4/10
Poor
15 Oct 2024
Michael
This is a tenement not a Hotel. A lot, I mean a lot of people live here and they normally would be homeless.
I think they have a few rooms held back to rent for a weekend when the Razorback's play football. I took it because they were the only hotel not sold out.
Would not stay here again and Expedia should have a disclaimer on the site as a very, very, very last resort.
Leisure Family_with_children
2/10
Poor
09 Oct 2024
James
After arriving at this property, I quickly decided that I could not stay there. Even though my reservation said non refundable, I fully expect this company to refund my money. No where in the description did it include, dirty, smelly rooms with a drug use atmosphere. I did not try and complain with the staff, as I knew there would be nothing they could have done. I had to find another room for the weekend for the safety of myself and daughter.
4/10
Poor
30 Sep 2024
Casey
The place was nasty. Rooms had holes in the wall and the bathroom door was missed up. Tv did not work
Business Family
4/10
Poor
27 Sep 2024
Ryan
Room smelled like cigarettes, found roaches, you get what you pay for....
Business Self
8/10
Excellent
25 Sep 2024
Jerson
It was nice and quiet, and clean.
Business_and_leisure Family_with_children
2/10
Poor
21 Sep 2024
Jason
There was roaches in my room, the area is suspect with doing drugs in elevator and outside. It’s a cheap place but very much suspect of a place for problems
Business Self
2/10
Poor
16 Sep 2024
Mary
We checked in and right back out at this property. Staff was wonderful but the hotel was gross and had an awful smell. People had animals everywhere and every tenant looked homeless.
Leisure Family
2/10
Poor
15 Sep 2024
Louise
Very dirty!
4/10
Poor
11 Sep 2024
LOUIS
Smells
Business Self
2/10
Poor
17 Aug 2024
David
Not the best
Leisure Family
8/10
Excellent
15 Aug 2024
Ashely
Pretty good place overall , got full fridges microwaves sinks and stoves. Pretty clean but some things are run down or broken. Pretty good for the price for the most part but deeply smells of cigarettes all over the whole hotel even though it's a non smoking place.
Business_and_leisure Family_with_children
2/10
Poor
13 Aug 2024
Damon

Now way Never again

How does this even have 3 stars. Absolute the worst hotel I have ever stayed in. It’s was a coin flip to stay in the room or go sleep in my truck.
Business
10/10
Exceptional
03 Aug 2024
cecil
Very nice people
6/10
Pleasant
19 Jul 2024
Meenachi
The location is convenient. It's not very clean and not smells good. The phone inside the room was not working. There is no iron box in the room.
Leisure Family
10/10
Exceptional
18 Jul 2024
Crystal
Loved it!
Leisure
2/10
Poor
01 Jul 2024
Renea
I arrived with 3 children around 11:00 p.m. I was afraid to get out of my vehicle. I did get out there was people whom had been drinking at the entrance door so intoxicated they could not sit up! Bottle of different whiskey all around. Soon another lady walked out to this person and began making out. A couple in the parking lot are arguing LOUDLY!! I walk in the are barking dogs everywhere, pit bulls, other large dogs, but no attendant! There was a metal wall looking thing pulled down in front of where a receptionist should be. By this I was so scared I just left. I would like a refund since I paid in advance. Please and Thank you.
10/10
Exceptional
28 Jun 2024
Chris
Its always an easy process to get checked in, I had no issues.
Leisure Partner
2/10
Poor
26 Jun 2024
Todd
I’m not going to pile on because the hotel does serve the community. That said, it was very bare as far as hotels go. My wife was going to meet me there because she was at a concert and I told her not to get out of her car until I came and got her, because I felt it was unsafe. After going to dinner I told her to just go home after her concert (where our air conditioning had gone out in 90-100 temps) I may be overthinking this, but she might have cried when she got to the room. It looked more like a prison than a hotel room. The lady at the front desk was very personable and kind. She was an all star at that hotel.
Partner
2/10
Poor
26 Jun 2024
Sarah
Roaches
2/10
Poor
24 Jun 2024
Don

Worst Hotel in NWA

By far the worst motel in the area! Overbooked with beds worse than a pull out couch mattress! Walls and ceilings carry sounds 2 rooms over and above. Had to check out the next morning and change to a different hotel because we were literally up allnight from the loud sounds and uncomfortable bed. Paid for three nights with the 100% refundable policy of the motel and requested a refund from the motel for the two nights not stayed. Extended Stay Anerica has a strict no refund policy and will refuse any refund. Even though their listings say otherwise. The rooms and hallways have a strong odor of weed and cigarettes. The floor in the room was sticky and there were burn marks in the bathroom.

The front desk was pleasant and polite, but was working a 24 hour shift. So obvious poor management by overworking their employees. The lighting in the parking lot was almost nonexistent.

Needless to say I will not stay at an Extended Stay again.
Friends_and_family Family
6/10
Pleasant
18 Jun 2024
Jacob
The front desk lady was very nice, only bad experience was the fire alarm being set off at 11 pm
Friends

Location & surroundings

Woodspring Suites Springdale
4397 Dixie Industrial Drive, Springdale, United States

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Woodspring Suites Springdale

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