Name: Quality Suites Springdale
Address: 1099 Rieff St., Springdale, 72762, US

2/10

Poor

27 Jun 2026

Denise

The elevator smelled like marijuana, the room smelled like a locker room, huge stain on the carpet, rust in the tub, light on one side of the bed did not work, light on the mirror in bathroom did not work, huge tear in the shade. We were in 303.

Family_with_children

2/10

Poor

29 May 2026

Angela

There was a constant beeping sound in the lobby that fortunately we could not hear in our room. We also could not hear the loud and constant rumbling sound that came from the property next door. The room smelled of old cigarette smoke. The bed side lamps had no light bulbs in them and everything on the night stand was unplugged. None of the 3 ice makers in the building were working. The shower curtain was literally hanging on by a thread. The hair dryer did not work because the plug casing was cracked, that could have been an electrocution or fire risk. Makes me wonder if the lamps were also unplugged because they were potentially faulty. We paid over the max. price for this room ($175, while $150 was listed on the room door) because of an event in town (one we were not even in town for) that limited the number of available rooms. The excessive cost made the terrible accommodations even more of a frustration. Do not stay here!

Family_with_children

2/10

Poor

28 May 2026

Melanie

It was awful. My daughter’s track team stayed here. Pee stain on bed comforter, toilet handle fell off, pink stain on carpet and the other bed. We brought in food for them.

People in parking lot playing chess for weed and buzz balls. Horrible!

10/10

Exceptional

03 May 2026

Daniel

Coffee and breakfast was good!

Partner

6/10

Pleasant

15 Mar 2026

Amy

We were originally in a room that was not a suite and had a full size bed instead of a queen. They were able to move us to another room for the second night. The showers in both rooms had low pressure. There was no drain plug in the sink. The staff was polite and accommodating. The bed was comfortable. Location is close to everything you need. Nice to be between Fayetteville and Rogers.

Family

6/10

Pleasant

14 Feb 2026

David

Poor lighting in the room. Third floor ice and vending machines broke.

Business Family

4/10

Poor

27 Oct 2025

HAROLD

The interior property needs to be renovated. Dirty, on the verge of being disgusting.

Business Self

2/10

Poor

26 Oct 2025

Jesse

It was the worse experience ever. We checked and to our room amd it was a nightmare. The room smelled like smoke when there suppose to be no smoking in the hotel rooms, the sheets on the bed had cigarette burn holes in them, the bathroom floor had random hair on it like it hadnt been cleaned, the screen on the window had been cut with a big hole in it, the curtains were dirty and had blood stains on them. This hotel needs a total remodel. After we seen all of this plus more, we chekced out and went to another hotel. Do not stay here!!!!!!!

Friends_and_family Family

6/10

Pleasant

17 Oct 2025

constance

The front desk gave us two keys (3 people) and one key didn’t work. Went downstairs to get another key, couldn’t find anyone at the desk or anywhere else. Liquid soap in the shower was empty. Staying here wasn’t worth the cost.

Leisure Friends

8/10

Excellent

04 Oct 2025

Andrew

Enjoyed our stay however for the price and the brand name I wouldn't expect wallpaper peeling off the walls..

Partner

10/10

Exceptional

14 Sep 2025

jerome

Friendly staff

Leisure Partner

8/10

Excellent

16 Aug 2025

Jim

Several light bulbs were burned out in the room. One bed lamp needs to be repaired or replaced.
Food was good and staff was very nice.

Leisure

8/10

Excellent

11 Aug 2025

Audrey

I have stayed in numerous lodging facilities and this is by far the quietest. The easy parking and quietness were very impressive.

Business Self

10/10

Exceptional

20 Jul 2025

Andrea

Great place

Leisure Family

8/10

Excellent

03 Jul 2025

Eric

Pretty solid

The room was in good condition, but the toilet was somewhat clogged and the microwave had a broken carosel. Otherwise great stay, I highly recommend it!

Partner

6/10

Pleasant

25 Jun 2025

Verified traveler

OK Stay.

I want to first state the staff was wonderful. The check-in was easy and smooth. And breakfast was prepared on time.

However, this hotel has a lot of wear to it. There were holes in the shades and several of the light fixtures did not have lightbulbs.

Several of the amenities were out of order. The business center was not open nor was the hot tub accessible during our stay.

The location is ideal if you are looking for something close.

Business

8/10

Excellent

21 Jun 2025

Jill

The swimming pool was dirty and there were dead bugs around.

Leisure Family

10/10

Exceptional

15 Jun 2025

Verified traveler

The only problem was during the day. The air conditioner was not as cold in the room as we would prefer it in the evenings it got cool and it was great for sleeping and the toilet either in our room or the room next door ran, but it wasn’t loud enough to disturb sleep

Friends_and_family Family

10/10

Exceptional

04 May 2025

Rodrigo

Met my expectations

Met all my expectations. It was close to our sports venue and places to eat…and Walmart!

Friends_and_family Friends

6/10

Pleasant

27 Apr 2025

Roberto

It was \"ok\" and the staff was very nice and helpful. It just feels like the place needs a good remodeling.

Leisure Family

2/10

Poor

27 Apr 2025

Kindall

The first room we were placed in was already being occupied by a different guest. The lady at the front desk confirmed that another party was in fact booked for that room we were originally in. She offered to place us in a different room. Upon entry I could tell that the room was not clean. The bed was poorly made and the desk area was covered with strange residue of shorts as if it had not been cleaned in between guest. In the end, we did not feel comfortable enough to stay there and opted for a cleaner & nicer hotel despite the no refund policy which sucked. DO NOT WASTE YOUR MONEY!!!!

Leisure Partner

8/10

Excellent

14 Apr 2025

Jill

I liked the ease of location. We did not feel like the room was as clean as it could have been. There were hairs on our sheets and that made us question how clean ultimately the whole room was.

Leisure Family

4/10

Poor

07 Apr 2025

Emily

I booked a non smoke room and when it came time to check in and got the key and went to the room walked in and the room smelled like cigarettes and weed bought a spray sent and sprayed the room got rid of some of the smell but in the bathroom had a strong smell and never went away and there were some stains on the towels and top cover of bed.

Business Partner

10/10

Exceptional

23 Mar 2025

Charity

very clean

4/10

Poor

22 Mar 2025

Nicolette

In end they made it right, but the evening clerk assigned us 2 rooms that already had people in them. And before the night was over, 3 other families were assigned our room, which made us feel unsafe. When we checked out, i learned we were not even in the room that was actually originally assigned to us in the first place.

Business_and_leisure Family

6/10

Pleasant

20 Mar 2025

Amy

Was okay … easy access to main freeway and to where I needed to go.

Self

10/10

Exceptional

13 Mar 2025

Jaime

NT

10/10

Exceptional

11 Mar 2025

Josue

Great customer service from the Front Desk lady!

The front desk young lady Jessica service was extremely nice and she was very helpful.

Business

2/10

Poor

10 Mar 2025

Tressie

Very dirty hotel room! We found mouse poop in the pull out couch along with trash and shot glasses under bed. The mattresses looked like they were stained with blood and possibly other fluids. We immediately checked out and asked for a refund. The clerk at the counter was nice and apologetic.

Business Family_with_children

8/10

Excellent

26 Feb 2025

Andy

A clean hotel with a good check in experience. It was very adequate hotel

Business Self

2/10

Poor

24 Feb 2025

Rae

There was visible hair and dirt on the top wrap that felt like a disposable sheet. There were crumbs in the couch. There was mold in the window. So seems that housekeeping is an issue. The front desk staff were all very polite and accommodating.

Self

2/10

Poor

09 Feb 2025

Stacey

Room was dirty and property was as well. Pool was closed.

Leisure Partner

6/10

Pleasant

02 Feb 2025

Kimberly M.

Staff initially took an abnormally long time greeting us when we arrived (I had to tell several times before seeing someone) and gave us a room already occupied (we learned after trying our key card several times), hot tub advertised but out of order, clothes iron did not work, breakfast on Sunday was what little was leftover from Saturday (not pleasant) and pillows are half, instead of full- sized pillows. Definitely will not stay there next time.

Business_and_leisure Family

4/10

Poor

20 Jan 2025

Nick

Room bathroom smelled of strong cigarette smoke in the morning. Lobby bathroom could not be used because there was excrement all over. Pool was dirty, hot tub not working. Floors and elevator were dirty and sticky. Wish I could write a better review.

Leisure Family

8/10

Excellent

07 Jan 2025

Whitney

I love so much about this hotel! The staff are AMAZING! So friendly and helpful! The location is great. The breakfast is really good. The pool was nice. The only issues were the flickering lights in room 125. Other than that we loved our stay. This was our second time staying here and we will stay again.

Leisure Family

6/10

Pleasant

30 Nov 2024

Montgomery

I gave this review extra stars because the staff was so nice. The room was quaint, but half of the lights didn’t work. The toilet wouldn’t flush properly. The tub was stained and the drain was partially clogged. The floors were pretty dirty, especially behind bathroom door. The breakfast was pretty good. Good variety and good food. Staff was over the top friendly and accommodating. It was a good stay for the price for a quick overnight.

Leisure Partner

10/10

Exceptional

21 Nov 2024

WENCESLAO

Confortable, clean, quiet, well equipped, helpful and friendly staff.

Leisure Partner

4/10

Poor

21 Oct 2024

Colleen

Absolutely awful. The hotel carpet thru out was disgusting. We stayed on the 2nd floor and right off the elevator was red stained carpet - the smell was awful! Then in our room, there were 2 stains in our bathtub that looked like throw-up. The beds were old, the light in the bathroom kept flickering like a strobe light. You couldn't even use the bathroom for more than a minute without it giving you a headache.
I would never stay here again!

Friends_and_family Friends

10/10

Exceptional

27 Sep 2024

Shevy

The staff was wonderful and the full reason behind my FIVE STAR review! I wish I had written everyone’s name down to give them a shoutout because they were all wonderful!!

Friends_and_family Family

10/10

Exceptional

23 Sep 2024

Brittany

This place is always clean good check in and it's quite love they have a inside swimming pool

Family

6/10

Pleasant

17 Sep 2024

Glen

Property needs updating

8/10

Excellent

03 Sep 2024

Vikki

Staff were super nice. Housekeeping daily is not so common these days and much appreciated. They need to fix a tread on the stairs at the north end, and the 2nd floor icemaker. They should check on everything in the rooms being in working condition, and the hand-held shower mount was wonky. Also hot water at breakfast was not hot, but the nice lady offered to get me some from the back. If they could keep the coffee and tea service going past 9 and reopen the hot tub, this place would be my first choice to stay again in Springdale!

Business Partner

4/10

Poor

22 Aug 2024

Richard

I needed a room last minute and many area hotels were unavailable, so I booked this one as it was nearby.
When I checked in I realized I had an accessible room and it was a connecting room. Since all I needed was 2 beds to sleep in, I didn't complain to desk when I realized that the door was missing the striker plate on the doorframe as the door seemed to lock anyway. The room appeared clean as did the bed. The shower had considerable mildew in it.
The AC was nowhere close to the temp it was set and did not keep room cool. Also the connecting room door seemed thin and did little to muffle the next room occupants discussion.
If I wasn't so tired when I got there, I would have complained at the desk. As it was i left the next morning, so I wrote it off as a unpleasant experience and will not return.

Family

10/10

Exceptional

13 Aug 2024

Amado

Convenient

6/10

Pleasant

12 Aug 2024

Taylor

This hotel is super average. Not dirty, but not clean. Not old, but not fresh. Don't expect anything more. The front desk attendant was so sound asleep when we arrived (7pm) that I had to climb over the front desk and pound on it with my fist to wake him up. Verbal queries and the ringing phone did nothing to break his slumber. We all thought he might be dead. If you're passing through, Quality Suites will suffice for one night. Beyond that, pay a little more for a better spot.

Leisure Family

6/10

Pleasant

27 Jul 2024

Laura

The front desk guy was rude, he was playing some game on his phone and was in a hurry to get back to it. We checked in around 9 pm and there was food on the elevator floor that was still there the following morning at check out 9am. The breakfast lady was really nice and attentive. She made fresh biscuits for my kids.

Leisure Family_with_children

6/10

Pleasant

22 Jul 2024

Edith

The hotel was not terrible, but it also wasn't amazing. It was a decent stay with adequate accommodations. The lobby waiting area was a bit dirty (crumbs on the floor and seats). There was hardly ever anyone at the front desk, you had to wave them down from the back office. I had a good night's sleep both nights I was there so I can't complain. The price was a little high for what they offer but the area was safe, and the place was decently clean.

Leisure Family

2/10

Poor

10 Jul 2024

Dehlila

.

People spray painting cars in the parking lot, hot tub didnt work, pool is small & very very warm

Partner

2/10

Poor

08 Jul 2024

Dehlila

...

There was a couple in the parking lot parked next to my car. They spray painted their white Dodge Durango black, in the parking lot. Apparently the propertys maintenance man said he could do it.

The pool was very, very warm & the hot tub didn't even work.

Beds were comfortable.

Partner

6/10

Pleasant

28 Jun 2024

William

Door was hard to open and shut

4/10

Poor

27 Jun 2024

Rosa

Not worth the money

The toilet did not always flush properly. The lock on the top of the door was not functional. The bed was not comfortable. Overall the place looked run down. I was on the second floor and there was not supposed to be any smoking but all I smelled was cigarettes.

Self

6/10

Pleasant

25 Jun 2024

Verified traveler

Way Over priced

Hotel is old. Carpets sticky in the hallways. When 1st checked in my room was cool & appeared clean but in daylight the next morning was showing its age. Hot tub closed with caution tape & no way would I let any kids in that pool. Staff was pleasant - breakfast descent just very disappointed for the $$$ will not go back!

Friends_and_family Family

2/10

Poor

22 Jun 2024

karla

We had to leave the property last minute as we found bed bugs in our rooms. We had 12 rooms and last minute had to look for other lodging as this hotel was absolutely not habitable unless you wanted to carry bed bugs home with y ou. Do not stay here

Business

6/10

Pleasant

16 Jun 2024

Douglas

Needs updated and cleanliness was not consistent. The amount of money I paid did not match the quality I would expect.

Leisure Partner

10/10

Exceptional

15 Jun 2024

Bany

Honest Staff

Family

10/10

Exceptional

14 Jun 2024

Daii

Clean hotel

Leisure

10/10

Exceptional

12 Jun 2024

Terrie

Great time

10/10

Exceptional

07 Jun 2024

Kathleen

Joan the breakfast attendant was the most amazing person! Very helpful! Kind! Loving!

Leisure Family_with_children

2/10

Poor

24 May 2024

jimmy

Didn’t like anything. The toilet would not flush. Asked for a plumber, never got a plumber. We cut our trip short and left a day early. Will not stay at another quality inn.

Business_and_leisure Partner

8/10

Excellent

20 May 2024

Donna

Parking lot was almost non existent with the other hotel so close. Everything else was good.

Leisure Family

2/10

Poor

11 May 2024

Hannah

I booked this hotel for my daughter and in the middle of the night when she pulled her sheets back she discovered bed bugs. She would have left but is young and was traveling alone so she didn’t know what to do. The front desk gave her a new room but she slept on the floor because she was too worried about getting into bed again. When she asked the front desk if she could use a washing machine to ensure she wasn’t leaving with any bed bugs, they said it was broken (is that why they have bed bugs? They aren’t able to wash things? Yikes!) When asked if she could have a refund she was told “no” since we booked with a 3rd party. I’m very disappointed with this experience, but probably wouldn’t have written this review if they’d tried to even make this right by letting her wash her things and refunding us.

Self

2/10

Poor

29 Apr 2024

jane b

Dirty towels, carpet and bathroom

Leisure Family

4/10

Poor

21 Apr 2024

Francie

Do not recommend.

There was a funky Oder as soon as soon we walked in, Like an old and musty smell. There were electrical outlets with no cover plates. Lights in the bathroom didn’t work. Broken towel racks. Holes in the sheets. Walls are very thin. It was okay for a one night stay. Just somewhere to lay our heads down. Would not recommend for an extended stay.

Partner

10/10

Exceptional

02 Apr 2024

Penny

It’s really good

10/10

Exceptional

23 Mar 2024

rich

The young man at check in was very kind, and helpful.

Leisure Family_with_children

10/10

Exceptional

17 Mar 2024

Thalia

Couples Get Away trip!

Good location, very clean, comfortable beds and hotel staff was very friendly and courteous! Would stay again.

Partner

10/10

Exceptional

16 Mar 2024

jeffrey

great

Business

10/10

Exceptional

26 Feb 2024

Deborah

I had an early afternoon appointment for scans that I had to be NPO for.
The day manager allowed me a late check out.
This was my second time to stay here.
First was 2021 before surgery.

10/10

Exceptional

24 Feb 2024

Brittany

It's quiet, clean and enjoy the swimming pool. Also good breakfast options nice clean rooms comfortable beds I recommend this motel/ hotel to anyone that may be traveling around this area and needs a place to stay over night

Family

2/10

Poor

10 Feb 2024

Verified traveler

Disappointed!

This place was for a reward night for an office party, and boy I wasted my rewards! Management did nothing about the water people were leaving in and out of the elevators, even after we complained about it being a slipping hazard. There was empty fast food containers in the elevator. The room was not up to par. There was so much ice out front, it was a hazard! And nothing was being done about it. As a business, especially a hotel, they would have been putting salt out. It was so bad someone slid into a post out front. It was a waste of our rewards!

Partner

6/10

Pleasant

27 Jan 2024

Anna

The hotel was average and I’m not saying that in a negative way. I would stay again. Nothing bad, just average. Front desk was great and we did need to switch rooms due to a smoke smell, he didn’t hesitate and got us a new room. Not bad at all for the price.

Partner

10/10

Exceptional

22 Jan 2024

Jennifer

Front Desk Guy should wear a cape! Saved the day.

There was a snafu with the booking and the front desk clerk was more helpful than the booking agent. The room was clean and served its purpose for a fair price.

Business

6/10

Pleasant

19 Jan 2024

Garry

I need to cancel that reservation that was made it said January 17 thru 19 .I made the reservation from January 19 thru the 21

6/10

Pleasant

10 Jan 2024

Jessica

Overall day was pretty good. It was for my birthday we stayed two nights. The pull out bed from the couch was super uncomfortable, and the regular bed was all right. It wasn’t as bad as the pullout, but it was still uncomfortable and like the elevator area was kinda dirty we had found cigarette butts in the elevator.

Friends_and_family Friends

8/10

Excellent

28 Dec 2023

Jerson

Staffing guy said 2 hrs check-in but on the app says 1 hr check-in so i have to another hr. That's what i dislike about it. Other than that my stay in was good.

2/10

Poor

24 Dec 2023

Hiedi

Not a grinch.

The service guy was very nice. Which is the only reason i went ahead and stayed. Plus i had already paid. Going to either ask for refund or something after the holiday is over. I am.not sure how this hotel has a 8/10 in cleanness.

Friends_and_family Family

10/10

Exceptional

20 Dec 2023

Shelly

Staff were kind and friendly, breakfast was fabulous, parking for our RV was easy and accessible. Great stay! Definitely our go-to in NWA

Business_and_leisure Family

10/10

Exceptional

17 Dec 2023

Larry

Room was large and clean and very quiet. Bed was comfortable. Very good breakfast. Would stay again

Leisure Partner

6/10

Pleasant

17 Dec 2023

Tricia

Old and needs a deep cleaning.

Business_and_leisure Family

6/10

Pleasant

27 Nov 2023

Michael

The property was clean the breakfast was good the staff was friendly.

Business_and_leisure Family

10/10

Exceptional

25 Nov 2023

Moselina

The staffs are very kind

Business Family

8/10

Excellent

30 Oct 2023

Tom

Exercise room too small

Business Self

10/10

Exceptional

20 Oct 2023

Carol

Comfortable

Very clean. Easy check in. Will stay again

Friends_and_family Friends

6/10

Pleasant

06 Sep 2023

Bryan

An ok place for a quick overnight stay nothing mor

Was really wanting to use the hot tub. After arrival realized there was caution tape around the hot tub. So not in use. Room air conditioner didn’t work very well. Room was not cold.

Friends_and_family Family

4/10

Poor

02 Sep 2023

Verified traveler

Bad

This place is way past its prime, but you get what you pay for. Floors were dirty, everything looked worn out or damaged. There was a big group crackheads crammed in a room, throwing a loud party at night, could hear them outside and smell weed and cigarettes in the hallways outside their room, and nobody in management seemed to care. Don’t recommend unless you just need a cheap place to crash and don’t care about cleanliness

Self

4/10

Poor

30 Aug 2023

Amanda

Won’t be coming back

The guy at the front desk had zero customer service skills, never greeted us, and watched tv the whole time. Our toilet wouldn’t flush. It had floss holding the chain on, and our bathroom flooded. Also, housekeeping just walked in while my husband and I laid in bed. Super awful experience

Friends_and_family Family

2/10

Poor

27 Aug 2023

Amy

Overpriced for what we got. The toilet seat was broken and we almost fell to the floor, on top of the cabinet drawers had not been cleaned in who knows how long. Sticky soda or something spilled on it with a old key car that wasn’t from when we rented the room. The dresser drawer was broke and wouldn’t close causing a hazard. When all these things were mentioned to the front desk staff we were told they would get ahold of the manager and let them know and we would bd receiving a discount for our stay because all those things were unacceptable. We never received a refund or a phone call or anything. We will NEVER go back and NEVER refer here either. Gross and classless.

Leisure Family_with_children

6/10

Pleasant

13 Aug 2023

Dorothea

TV would not work and told me to call Guest Services but phone was also not working. They did come up and get the TV working. Next morning the shower was a hand held that came to my chest. Made it virtually impossible to do a good job washing my hair so I just wet it down.

Leisure Self

2/10

Poor

12 Aug 2023

SHOHN

Never seen such a filthy property! A broom and vacuum are greatly needed. Yuck!

6/10

Pleasant

07 Aug 2023

bobby

It was pretty standard but acceptable

Leisure Family

10/10

Exceptional

06 Aug 2023

Joshua

The staff was very kind and professional, the room and bed were very comfortable, and really enjoyed their breakfast. The hottub and pool were definitely bonus perks.

Leisure Partner

6/10

Pleasant

04 Aug 2023

Susan

Property isn't in the best of shape.

Leisure

8/10

Excellent

31 Jul 2023

Michelle

Nice and Good location

Would be nice to have full size pillows.

Friends_and_family Family

8/10

Excellent

30 Jul 2023

trent

It was an okay motel. Our assigned room was right next to elevator. Nothing great about the place, just a place to rest.

6/10

Pleasant

23 Jul 2023

Kristie

Everything was excellent. The only issue was the room only had one trash receptacle in the bathroom there was not a trash can in the room itself.

Leisure Friends

10/10

Exceptional

23 Jul 2023

Randall

Came in without a reservation. Staff was friendly efficient and accommodating.

Business_and_leisure Partner

2/10

Poor

20 Jul 2023

chris

Do your self a favor if you love the smell of raw sewage constantly being tried to buy things from people working there. And none existing services, loud music being played all throughout the night -and random people trying to get into your room and half working ac this is the hotel for you. But if you want to have a clean experience FIND A DIFFERENT HOTEL Avoid this place.

Business Family_with_children

6/10

Pleasant

19 Jul 2023

Thelma

Good value, good location

This is an older facility, but it was quiet and comfortable. The breakfast was decent, and some of the staff quite helpful. The negative for us was the cracked tiles and fixtures. You need to get the room cleaned early or not at all. We were on vacation and didn't really want our room cleaned at 8:00 a.m.!

Friends_and_family Friends

4/10

Poor

09 Jul 2023

Anant

Terrible cleaning crew

The room was good. The swimming pool was good but the jacuzzi was not working. We booked the hotel for an indoor pool and jacuzzi. Our worst experience was cleaning crew. Check-out is at 11pm but the cleaning lady kept knocking door since 9am. And she was getting angry for not opening the door and kept knocking every 15 minutes. Kids were tired after playing games and so it was very annoying.

Friends_and_family Family

10/10

Exceptional

05 Jul 2023

William

Great staff, comfortable accommodations, conveniently located.