Extended Stay America Los Angeles Monrovia

United States , Los Angeles - CA
LOS ANGELES, 930 S 5th Ave
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100 reviews shown

8/10

Excellent

24 Mar 2026

Lorena

Big rooms with stove and fridge. I asked for a pan to make eggs on the last day before we checked out and we were able to make breakfast. I just wished they would have told me it was Available when I first checked in.

Family_with_children

2/10

Poor

05 Mar 2026

Jeannette

Dirty small breakfast was not good just granola bars

6/10

Pleasant

03 Mar 2026

Orlando

Ac was perfect but building is what u pay for

Partner

10/10

Exceptional

27 Feb 2026

Hunter

Cool!

2/10

Poor

23 Feb 2026

Regina

This was a horrible experience. We had roaches in our bathroom, people smoking cigarettes and marijuana outside our window. After we seen the huge roaches (yes more than one) in the bathroom we packed up and left immediately. Horrible, nasty and disgusting.

Partner

4/10

Poor

22 Feb 2026

DeAnna

The neglect to upkeep this establishment is extremely noticeable and quite gross considering the photos presented online versus what you actually experience after check in. I stayed in a non smoking section and yet my room had a strong stale odor mixed with lingering cigarette smell. I took photos of the damages preexisting to my stay and the dust/ stains on the lamp shades, bed frame, sofa, ceiling, and the worst of it was the tub and toilet. Truly an appalling experience again considering what is being sold online. Front desk staff was nice but not very helpful and was not present when checking out despite waiting for awhile for assistance.

Family

6/10

Pleasant

22 Feb 2026

Marvin

There was no breakfast when I went by this morning nor any one in the office to ask why . This was around 7:15 am .

Family_with_children

8/10

Excellent

19 Feb 2026

Brandon

Staff was nice and polite

10/10

Exceptional

18 Feb 2026

Alexis

Great cuStomer service

Partner

4/10

Poor

17 Feb 2026

Max

Barely feel like a 2 star hotel. Romm smells and feel old. There was small old kitchenette with no utensils, no pans, plates, kettle in the cabinets. Nothing even no coffee maker. The tub was painted and was peeling, not in good shape, break fast room like small 5X5 sqft including coffee, hot water, instant oat, small muffins, small 37g Nutri bar, nothing else, no bread, no butter no nothing. Location was good and accessible to shopping nearby.

Family

4/10

Poor

15 Feb 2026

Mayra

Room had a nasty smell, the elevator was dirty the hotel needs maintenance and a good cleaning

4/10

Poor

15 Feb 2026

Ambartsum

Rooms not clean dirty shower, homeless people at the lobby entrance. No I would never stay there again.

Leisure Partner

4/10

Poor

12 Feb 2026

Raymond Tzuyee

The hallway was filled with a strong cooking odor, which made the environment unpleasant. There was also a strange smell that seemed to come from a dirty floor, suggesting that the area had not been properly cleaned.

In addition, the breakfast service was disappointing. The coffee quality was poor, and the only food option provided was a simple cupcake, which did not meet basic expectations for a satisfying breakfast.

Business Family

2/10

Poor

10 Feb 2026

Steve

Hotel was absolutely filthy. I purchased a garbage sack to put all my clothes in just in case I got bed bugs from this place. Riding the elevator gave me a contact high from the smell of marijuana.

Will never stay at an Extended Stay again.

Business

10/10

Exceptional

01 Feb 2026

William C

Clean room at good price. I would come back and stay again.

Friends_and_family Family

2/10

Poor

15 Jan 2026

Linda

The staff was nice. The room was dirty. There was no shampoo or any toiletries. When I got into bed, the were long black hairs on the sheets. I felt icky and crawly all night. Staff tries, but the hotel is just tacky and cheap. The bathtub was patched and dirty and the water handle for shower just kinda spun.

Partner

2/10

Poor

13 Jan 2026

Tobias

Keys didn't work, place is filthy, rooms in poor repair, said served breakfast with was cold tasteless coffee and chemical filled stale breakfast bars. Shampoo only on request no other amenities. o

Business

8/10

Excellent

12 Jan 2026

MICHAEL

Property needs some refreshing. Breakfast was disappointing.

Family

2/10

Poor

11 Jan 2026

Deon

The staff were terrible!! Not professional at all I had to wait for 10 minutes for someone to come help me … the room wasn’t as clean as expected and the bed had some metal springs coming out the bed !! The breakfast bar area wasn’t prepared at all coffee wasn’t ready either the hotel experience wasn’t good at all I wouldn’t recommend coming back !!

Business_and_leisure Partner

4/10

Poor

11 Jan 2026

Erin

Room was not in good condition. Wifi didnt work. Tub and shower needs to be replaced . Sink faucet handle was not attached (was basically placed on top) could not use the sink. Microwave needs to be replaced. the

2/10

Poor

10 Jan 2026

Sandra

I travel a lot. This hotel was just awful. Checked in to our room. Bathroom had cleaning supplies, rubber gloves, dirty towels. Checked into the SECOND room, shower didn’t work, rude staff, dirty cleaning rags hanging from the shower rod. You can’t make this stuff up. I was incredulous. Never again.

Leisure Partner

8/10

Excellent

08 Jan 2026

Sara

Clean room restful sleep

Business_and_leisure

6/10

Pleasant

08 Jan 2026

Michael

Building is not code compliance this codes. Kitchen and sinkk are old and faucey dripps all night

Partner

10/10

Exceptional

06 Jan 2026

rosa I

Clean room clean towels and alot of near by restaurants.beautiful spot

4/10

Poor

02 Jan 2026

Sherry

No dishes, cutlery making the kitchen a waste.

4/10

Poor

02 Jan 2026

Nathalie

The only reason I give it 2 stars is because the staff was amazing. Everyone was super friendly and kind, but the rooms were not completely clean and the first room was leaking from the ceiling in two different spots. We were thankfully moved to a different room, but it was a smaller bed and so the last night there was very uncomfortable. Also there was a dead roach in the kitchen cabinet. Another issue was that they let homeless people come in to get their “free breakfast” which was just coffee and wrapped muffins and granola bars.

Business_and_leisure Family

2/10

Poor

02 Jan 2026

Vincent

Filthy and unsafe.

Self

6/10

Pleasant

30 Dec 2025

Richard

Staff was okay. There were no bowls in the building. Staff said they would have to order new ones. Did not appear to be prepared to support having the kitchen actually used to prepare food.

Leisure Partner

6/10

Pleasant

23 Dec 2025

Marco

It fine

4/10

Poor

19 Dec 2025

Raymund Ocampo

The staff are nice but the room and the whole place felt neglected. It smells and

8/10

Excellent

16 Dec 2025

Marco

Your room is okay. I was hoping for a better price. I was hoping for a discount since I've been here for a while since I lost everything in the Altadena fire.

6/10

Pleasant

14 Dec 2025

ROXANA

It had roaches

10/10

Exceptional

12 Dec 2025

David

This hotel was a five minute walk to the Arcadia metro station. The metro is 1.75 to Union Station (plus $2 to buy a tap card) and then $12.75 to get the Flyaway bus from Union Station to LAX.

8/10

Excellent

10 Dec 2025

Kiran Kumar

Clean room

Business Self

2/10

Poor

10 Dec 2025

Yolanda

The room felt neglected and old. Even worse, the hallways and ice room smelled like someone had urinated in them. It was very uncomfortable and we had to go elsewhere.

Friends_and_family Family

8/10

Excellent

02 Dec 2025

Marco

Your rooms are okay, they are clean, the good part is that they have a larger refrigerator and the two burner stove.
I was hoping for the price to be a bit better since I lost everything in the Altadena fire

Self

2/10

Poor

30 Nov 2025

luisa

No front desk when we came to check in had to wait 10 mins
The hotel was so old but covered up with new paint
The shower was horrible and the hair dyer was broken and smoke coming out … called the front desk and no one picked up
The breakfast was only some breakfast bar..
never ever come back or book with this hotel chain ..

Leisure Family

8/10

Excellent

18 Nov 2025

Deborah

Yes

8/10

Excellent

18 Nov 2025

Deborah

Yes

6/10

Pleasant

09 Nov 2025

David

Breakfast is coffee and oatmeal packs. This is a place where people live. The staff was very helpful in trying to accommodate our needs.

Partner

6/10

Pleasant

09 Nov 2025

Joseph

Update

6/10

Pleasant

09 Nov 2025

Joseph

Needs updating.including Tv

Leisure Self

2/10

Poor

27 Oct 2025

Adrian Martin

Smelled like fish, felt dirty and cheap

Family

10/10

Exceptional

19 Oct 2025

michelle

Really nice

Friends_and_family Family

10/10

Exceptional

14 Oct 2025

Victoria

Staff was am4.

Leisure Partner

10/10

Exceptional

14 Oct 2025

Marvin

Perfect

Self

8/10

Excellent

13 Oct 2025

Vanessa

A/C worked perfectly. Shower was a little dirty with soap scum but had hot water. Elevator was a little slow. Staff was kind and helpful.

Leisure Friends

6/10

Pleasant

05 Oct 2025

PATRICIA

Walking distance to a lot of restaurants

Leisure Partner

4/10

Poor

01 Oct 2025

Joseph

Some of the technology needs to be updated

10/10

Exceptional

26 Sep 2025

Elizabeth

Great room cleanliness, great customer service.

Friends_and_family Family

2/10

Poor

23 Sep 2025

Jeff

Bad place

Bad smell, stained bedding and carpets, curtains in need of replacing, water bubble in ceiling above the bed, refrigerator and the Ac were loud when running, mold in the bathrooms, mattress stained, holes and tears in couch. TV was old could only watch their cable instead of stream your services on a smart tv. Had to check out any dishes or appliances you wanted to use. No shampoo or lotion but they did have some small bars of soap available. I would never stay here again.

Partner

6/10

Pleasant

21 Sep 2025

Jose

👍

Business Self

10/10

Exceptional

19 Sep 2025

Irma

No complaints everything was good

Partner

10/10

Exceptional

17 Sep 2025

Michelle

Great stay

Nice hotel and friendly staff

Self

4/10

Poor

15 Sep 2025

Cindy

Dust bunnies on the side of the bed, bathroom smells like marijuana, Checked in pretty late and just wanted to shower and sleep however, you have to request shampoo from th

10/10

Exceptional

10 Sep 2025

Michelle

Amazing staff and very friendly

Friends_and_family Family

10/10

Exceptional

08 Sep 2025

Diana E

The room was clean and the people in the front were very nice. The room was a little out dated but still clean. They should have a water station for guests to drink water.

Leisure Family

8/10

Excellent

08 Sep 2025

Yuliana

Good!

2/10

Poor

07 Sep 2025

Verified traveler

Avoid this hotel!!

I’ve stayed at different extended stay hotels and this one was the worse by far! I booked 3 rooms and 1 smelled of cigarette smoke! Even though it said non-smoking and residents would be penalized for smoking! Elevator only went up but not down-we were on 3rd floor. One room towels were dirty!! The hallway smelled of trash because the door where bins were kept stayed open. When we closed it, our bathroom which was next to the trash, started to smell!!!
The “breakfast “ was coffee, nutrigrain bars, muffins(not the good kind) and oatmeal packs!!

Friends_and_family Family

4/10

Poor

31 Aug 2025

Yves robert

Customer service was good
The hallway to the room smells
There where bugs in my room (crickets).I need to cook, but there where no utensils available.

Leisure Family

2/10

Poor

17 Aug 2025

Kristie

A give this place a zero waste of my money

It smelled like wet dog. The hallways was hot and musty. The rooms could have been better. Customer service was horrible. Try calling be towels and fit rooms to get cleaned even that was a no. They told us we had to bring our towels down for them to wash and once they where clean we would get them back and house keeping is every 2 weeks. Our rooms had wholes on the head board. The bathroom tubs had chipped paint all over the bottom

Friends_and_family Family

4/10

Poor

17 Aug 2025

Israel

The room smelled terrible and was dirty.

8/10

Excellent

27 Jul 2025

Pablo

Staff and area are great. This is an aging property that needs some serious remodeling and new furniture. The top sheet on our bed had a hole in it from wear. The tub had some stains and it didn't look clean.

Leisure Partner

10/10

Exceptional

27 Jul 2025

Shawnya

Short but Nice

Our stay was short but we really enjoyed our room and all it offered 😊

Partner

10/10

Exceptional

25 Jul 2025

Martin

Good parking nice safe area

4/10

Poor

21 Jul 2025

Mary Jane

There was only 1 trash can in the room & it was in the kitchen. The stair well smelled like urine. The elevator didn’t work for a day. We were on the 2nd floor & my husband was on crutches. The website there was breakfast. It was muffins, granola bars, instant oatmeal & coffee. The rooms were old & tired. Looked like they haven’t been updated since the 70’s.

Leisure

8/10

Excellent

16 Jul 2025

Tyrone

Nice and spacioius!

Leisure Family

4/10

Poor

15 Jul 2025

Debbie

Needs fresh paint and new carpets, carpet was highly stained and dirty

Leisure Partner

2/10

Poor

06 Jul 2025

Tiffany

The absolute worse mold is the shower horrible pull out bed

Family_with_children

10/10

Exceptional

23 Jun 2025

Ollie

Home Away From Home

I have nothing but Praise for Extended Stay on 5th St in Monrovia CA and this will be My Go To when I am in the area in need of a Motel , Extended Stay is a Much Better Motel than the El Rancho Motel in Pasadena And Or Motel 6 and Better Prices Actually Better All Around

Self

8/10

Excellent

23 Jun 2025

Nija

The young lady representative with the short hair was exceptionally helpful and polite. She offered extra time if needed to check out even though we did not need it. The location did not have pool or Jacuzzi which was unfortunate, we would have indulged, but that was not why we were there. The restaurant are in quick proximity which we loved. The vending machine was pricy, a bag of chips was $4.05. The rooms are a bit older and shower had paint peeling and the shower head sprayed weird but the sleep was good and comfy and the water was long lasting hot. I would stay there again.

Business_and_leisure Pet

4/10

Poor

21 Jun 2025

Meelad

I was very dissatisfied with my stay. This was the only hotel that had availability and the AC was not working. Along with that, there was a funky smell as he walked into the room. I tried asking the front to see if there was any other room available and they told me no and the best they can do is offer a 15% discount. That still does not justify the condition I am in from how I slept. Then they wanted to charge me a late checkout.

6/10

Pleasant

19 Jun 2025

Nerio

Quit

Business_and_leisure

10/10

Exceptional

16 Jun 2025

Lana

Great location for us, comfortable room. We stayed a few nights - the kitchen was perfect for cooking a couple of meals. At the beginning of our stay there was a booking error and we didn't get the right room; employee Heidi went above and beyond to make sure we got moved to the right room the next night. Kudos to her for great customer service.

Leisure Partner

2/10

Poor

16 Jun 2025

Albert

Where should I begin the girl who was at the front desk that evening seemed less interested in me as a I with her. She was Kurt and seemed as if I was wasting her time. Considering I really only stayed the one night she didn't offer let us prorate you stay as a dorm or gesture of good faith and communion. That's how you

Friends_and_family Family

8/10

Excellent

13 Jun 2025

Gabrielle

Older and a little run down. Like the bathroom should be redone. It had an \"older\" smell when walking in. However, everything was clean. The fridge was clean and cold. Had a stove, idk if it worked. The microwave was the smallest microwave I've ever seen, but it worked. For a weekend stay, it fulfilled our needs. Staff was friendly, gave us an extra towel, soap, and shampoo. Check in/out was easy. Oh only downside, don't take the stairs, it smelled like urine.

Friends_and_family Friends

10/10

Exceptional

10 Jun 2025

De neen

Business_and_leisure Partner

10/10

Exceptional

07 Jun 2025

Marvine

Nice and safe area. Staff were very friendly. When we first arrived the room given to us had a not so cold air conditioner but as soon as told the front desk they changed our room. Very easy. Great place to stay and will definitely be back.

Partner

4/10

Poor

26 May 2025

Carmen

Cleanliness big issue

Business Self

6/10

Pleasant

08 May 2025

mohamed

it was ok

8/10

Excellent

05 May 2025

A N

Staff was generally courteous. Room was clean to start with, but by the time I finished my two weeks stay, it definitely needed room service (their policy is no free room service for stays upto two weeks - so you have to remove your trash too). You have to ask for utensils and dishes at the front desk if you intend to cook. In my room the fridge was leaking and it didn't get fixed till I left.

Business

8/10

Excellent

03 May 2025

Tracey

Clean and the front desk personnel were kind and courteous.

Leisure Family

2/10

Poor

03 May 2025

sofyan

The worst I ever stayed in . Rooms dirty , no shampoo, towels old . Never again

Business Self

10/10

Exceptional

30 Apr 2025

aldo

Nice and quiet, with placesto eat and shop near by.

Leisure Friends

2/10

Poor

22 Apr 2025

Amanda

Shocked and disgusted

We paid $700 for four nights. There were cockroaches. The room key would not work. We had to replace it several times throughout our four night stay. There was rarely an attendent there to assist us. Kitchen sink was clogged. Wet stains in hallway. We took our own trash out. When my husband tried to rebook because he is working on fire clean up and is having a hard time finding hotels in the area, they stated they wouldn't book to us because of an odor in the room, but wouldnt specify what kind of odor. I have never been told I was unable to restay at a hotel in my life. I am shocked and beyond upset.

Friends_and_family Family

2/10

Poor

20 Apr 2025

Inge

The halls smell like something died. The bathroom has mold around the tub. There was food in the kitchen sink. Maid needs to be more thorough in cleaning. So im sure sheets weren't even changed. Elevator is slow as hell and loud. No ice machines. Coffee wasn't fresh. And breakfast didn't exist. False advertisement.

Leisure Partner

10/10

Exceptional

17 Apr 2025

Verified traveler

Friendly, enjoyable, comfortable & relaxing

This place is absolutely wonderful. I enjoyed myself very much!! I brought my animals because we're having to come back to Glendale CA to help take care of my sister while she gets better from being pretty sick and in the hospital. My animals loved the place. One of my cats was constantly looking out the window watching everyone and my other cat loved laying in the bed as well as my dog who loved the whole room. Everyone from the staff to other guests of the hotel were always so friendly and helpful. And I had some of the best nights sleep I've ever had in a hotel here. I truly enjoyed my stay and would recommend anyone to try this hotel. It's absolutely wonderful. I'll definitely go back there to stay again and I am going to recommend it to everyone I know. Thank you and can't wait to go to you again!!!!!

Friends_and_family Family

6/10

Pleasant

31 Mar 2025

Verified traveler

The hotel was rather dirty and not in the best condition.

Friends_and_family Family

4/10

Poor

23 Mar 2025

Oday

Fish Smile everywhere in Hotel .
Bad Smile inside the Hotel Room.

Business_and_leisure Self

6/10

Pleasant

20 Mar 2025

Verified traveler

few things dirty

Friends_and_family Family

4/10

Poor

18 Mar 2025

Mikael

Building had a strong small of cigarettes.
Toilet was broken on the first room and they had no maintenance staff to fix it.
Got transferred to another room the following day, which had bugs in the kitchen (small roaches).
Very disappointed

Business_and_leisure Pet

10/10

Exceptional

15 Mar 2025

Annette

Clean, professional, friendly! Great stay!

10/10

Exceptional

14 Mar 2025

Fanny

I am Wyndham members please credit the points to my account # 221302733H under my name Fanny Tsun thanks

Friends_and_family Family

2/10

Poor

10 Mar 2025

Quinatzin

A few things about this location is that the images on their page are misleading. The rooms aren't as clean as what is displayed on their website. The shower seems old and falling apart, the fridge is very outdated and runs loud all night no mater what. They keys to the room don't always work.

On more then one occasion I was unable to enter my room do to my room keys not working. The first night my room keys looked me out of my room which I had to get them activated again. On the second night I had two room keys with me this time and those two locked me out of my room also.

The elevator seems run down, the whole hotel smells of smoke, even though they are a none smoking hotel.

I would not recommend this place.

Leisure Self

2/10

Poor

08 Mar 2025

billie

Do not stay here

Check in time was 3 we got there at 430 was told it wasn’t ready had to wait until 5 got our room then went to go eat came back card key didn’t work there was a sign saying be back in 45 mins now we can’t get into our room finally got it fixed the person didn’t say sorry nothing just good luck. There was trash in drawers and a hair tie in the food out bed showing it wasn’t cleaned. We will not stay at an extended stay again

Business

2/10

Poor

03 Mar 2025

Diane

Monrovia Extended Stay

The hotel reeked of pot, my room, the hallways, the lobby all smelled like pot. The tub had peeling paint all over it, disgusting. The closet had no door, carpet was filthy. No ice machine in the hotel. Very disappointed.

Friends_and_family Family

8/10

Excellent

26 Feb 2025

AARON

The lady at the front desk was professional and night

2/10

Poor

20 Feb 2025

Valentin

Not my choice of hotel to stay. I’m not budget limited but had no choice after driving 4 hours to attend a seminar the next day coz I was bumped out of the double tree next door.

Business Partner

8/10

Excellent

16 Feb 2025

Kristen

Nice clean rooms, quiet and I liked the hardwood floors. The hallways smell like a certain green leaf plant and it's a very pervasive smell throughout the hotel.

Leisure Pet

6/10

Pleasant

04 Feb 2025

Mauriene

Internet didn’t work because she assigned the wrong room number. Key cards didn’t work. It took 3 tries to get it to work.