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Bokai Garden Hotel
Los Angeles - CA · United States
3633 Rosemead BlvdView location
6.0/10Good1,001 Reviews
Cleanliness5.6/10 5.6
Service6.0/10 6.0
Comfort5.8/10 5.8
Condition5.2/10 5.2
Neighborhood6.4/10 6.4
Amenities5.4/10 5.4
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Bokai Garden Hotel
Located in Rosemead's business district, the Bokai Garden Hotel offers convenient access to the California Institute of Technology and Citadel Outlets, both within a 15-minute drive. This hotel features 100 air-conditioned rooms equipped with flat-screen televisions, complimentary Wi-Fi, and satellite programming.
Guests can enjoy on-site dining at the restaurant and utilize amenities such as a 24-hour front desk, luggage storage, an elevator, and free self-parking. Each room includes a private bathroom with a shower/tub combination and a hairdryer, along with conveniences like a phone, an electric kettle, and blackout drapes.
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Located in Rosemead, Bokai Garden Hotel is in the business district, within a 15-minute drive of Citadel Outlets and Commerce Casino. This hotel is 6.4 mi (10.3 km) from The Huntington Library, Art Museum, and Botanical Gardens and 7.1 mi (11.4 km) from California Institute of Technology.
Make yourself at home in one of the 100 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as electric kettles and blackout drapes/curtains.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Entertainment
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100 per stay
We have included all charges provided to us by the property.
-
Special Instructions
An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
21
-
Spoken Language
English
Spanish
Nearby attractions
Whittier Narrows Recreation Area
3.6 km / 2.2 mi
San Gabriel Mission
4.6 km / 2.9 mi
The Shops at Santa Anita
8.5 km / 5.3 mi
California State University, Los Angeles
8.6 km / 5.3 mi
Pico Rivera Sports Arena
8.9 km / 5.5 mi
Los Angeles County Arboretum & Botanic Garden
8.9 km / 5.5 mi
Rio Hondo College
9 km / 5.6 mi
626 Night Market
9.3 km / 5.8 mi
Rose Hills Memorial Park & Mortuary
9.9 km / 6.1 mi
Santa Anita Park
10.2 km / 6.4 mi
The Huntington Library, Art Museum, and Botanical Gardens
10.3 km / 6.4 mi
California Institute of Technology
11.4 km / 7.1 mi
Angeles National Forest
12.7 km / 7.9 mi
LAC+USC Medical Center
13.2 km / 8.2 mi
Keck Hospital of USC
13.4 km / 8.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 100
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Airport ShuttleExtra charge
- Room serviceExtra charge
- Laundry serviceExtra charge
- 24-hour securityExtra charge
Show 13 more facilities & services
- Bellboy serviceExtra charge
- Smoke detector
- Lift access
- GardenExtra charge
- Concierge
- Luggage roomExtra charge
- Towels and bed linenExtra charge
- Restaurant
- TV lounge
- Hot tubExtra charge
- Breakfast
- Non-smoking establishment
- Minimum check-in age: 21
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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QUADRUPLE DELUXE QUEEN BEDQUADRUPLE • DELUXE QUEEN BEDQUA.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBokai Garden Hotel
QUADRUPLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN DELUXE TWO QUEEN BEDSTWIN • DELUXE TWO QUEEN BEDSTWN.2Q-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBokai Garden Hotel
TWIN DELUXE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: TWN.2Q-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBokai Garden Hotel
Double or Twin WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBokai Garden Hotel
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin COMFORTDouble or Twin • COMFORTDBT.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBokai Garden Hotel
Double or Twin COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: DBT.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBokai Garden Hotel
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBokai Garden Hotel
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBokai Garden Hotel
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBokai Garden Hotel
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBokai Garden Hotel
Double or Twin DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE COMFORTDOUBLE • COMFORTDBL.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBokai Garden Hotel
DOUBLE COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: DBL.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE TWO QUEEN BEDSDOUBLE • DELUXE TWO QUEEN BEDSDBL.2Q-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBokai Garden Hotel
DOUBLE DELUXE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBokai Garden Hotel
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBokai Garden Hotel
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBokai Garden Hotel
Double or Twin DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE COMFORTSINGLE • COMFORTSGL.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBokai Garden Hotel
SINGLE COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: SGL.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBokai Garden Hotel
DOUBLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE DELUXE WITH BALCONYQUADRUPLE • DELUXE WITH BALCONYQUA.BL-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBokai Garden Hotel
QUADRUPLE DELUXE WITH BALCONY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: QUA.BL-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Bokai Garden Hotel
100
reviews shown
Michael
Invaded by homeless people, people urinating on the property. Trash build-up, people living/renting on the property. Does not look anything like shown on line. DO NOT Stay Here!!! RATS!!!!!
Leyva
Clean
Leyva
Clean
Leyva
Clean
Leyva
Clean
Leyva
Clean
Leyva
Clean
Beverly
Needs a lot of upgrades. Poorly maintained. Hot tub dirty and full of bacteria. Elevator never works. Trash and filth through out the property everywhere. Stairwells very dirty. Ice machine broke too.
Michael
Clean spacious rooms, comfy beds, wide screen TV's with cable, mini fridge and microwave, a/c , friendly staff, free parking....
Michael
The room was spacious & clean, a/c was good , hot shower, bed was comfortable , with clean sheets & bedding, large tv, with cable, mini fridge & microwave, ample parking, friendly staff...
Tongfei
Nothing
douglas
Place is filthy, noisy disgusting you name it.
Noemi
was room clean, bathroom was big, but tub needed a scrub. ac was cold af, which i love! smart tv i like
Owen
Good air conditioning nice staff clean room
Juliansyah
Good and clean
Junye
The room smell so weird
Juliansyah
Good
Jose
While the front desk and staff were friendly and welcoming, the overall property needs significant improvement. Trash bins throughout the property were overflowing, which gave a poor first impression. The environment also felt a bit sketchy, with some questionable individuals around the premises.
The room itself was surprisingly clean, but the bedding appeared to be washed in-house and had visible stains, which was concerning. The pool area was in very poor condition—the jacuzzi in particular looked neglected and uninviting. Additionally, the elevator needs serious repairs, especially for older guests who may have difficulty reaching rooms on higher floors like the third floor.” “I should have read the reviews beforehand—that’s on me. Overall, despite the issues, it was quiet at night and I was able to sleep well.”
The room itself was surprisingly clean, but the bedding appeared to be washed in-house and had visible stains, which was concerning. The pool area was in very poor condition—the jacuzzi in particular looked neglected and uninviting. Additionally, the elevator needs serious repairs, especially for older guests who may have difficulty reaching rooms on higher floors like the third floor.” “I should have read the reviews beforehand—that’s on me. Overall, despite the issues, it was quiet at night and I was able to sleep well.”
Juliansyah
In side room very clean and nice👍👍👍
Paul
Good
Paul
Good
Christina
Yes
Ling
The ice machine was broken with 95 degrees outside and only 1 elevator which is not working.
Paul
Great customer service
David J
Everything about this hotel is great. My room was up to date, clean, spacious and comfortable.
First impression was a bit confusing since the lobby is in a different area, but as soon as I met the receptionist it made it better. He was friendly and very professional, always talking to me with a smile, which I appreciated a lot.
I would totally stay here if when I come back to the area.
First impression was a bit confusing since the lobby is in a different area, but as soon as I met the receptionist it made it better. He was friendly and very professional, always talking to me with a smile, which I appreciated a lot.
I would totally stay here if when I come back to the area.
Myint
Yes
Ana
Very good place , it’s nice , clean
Andrew
good little spot for the price i payed
Valerie
Great service
Stella
Heavy lacking on housekeeping (even find cockroach) and the equipments (such as fire alarm and refrigerator) are visibly broken
nina
Nice
Esmeralda
The room was nice provided soap and conditioner and shampoo it was great area has great things across the street also the check in was smooth and great customer service thank you we appreciate the amazing stay I loved the cleanliness of the place I hardly never do reviews because I don’t like a lot of places
Otha
The place outside was disgusting . The rooms had no closets, the balcony over looks a ran down and filthy property.
Modesta
The hallway full of trash… They first gave us a room with no sheets. Then another room with dirty towels and sheets. It was a horrible experience.
Mike
The room was very dirty. From stains on the sheets, hair in the towels, and the floor was ridiculous. Do not stay here.
Steven
It was dirty, and smelled bad and very noisy. But the staff did refund all my money.
William
I had:
1. Brand new shower
2. Brand New toilet
3. Brand New mattess and bed sheets
4. Brand New flooring
5. freshly painted
6. New towels
Oh, Did I mention they are renovating? So if you can put up with scuffed public hallways, walls, and outside concrete until they power wash, and paint the outside, this place is therefore really a hidden gem (inside the rooms). Highly recommend
1. Brand new shower
2. Brand New toilet
3. Brand New mattess and bed sheets
4. Brand New flooring
5. freshly painted
6. New towels
Oh, Did I mention they are renovating? So if you can put up with scuffed public hallways, walls, and outside concrete until they power wash, and paint the outside, this place is therefore really a hidden gem (inside the rooms). Highly recommend
Francisco
We had a very disappointing experience during our stay at this hotel. The hotel shares a parking lot with nearby apartments, but this was never disclosed to us at check-in or during booking. There were no warning signs, notices, or clear markings indicating that part of the parking area belonged to the apartments.
As hotel guests, we parked there believing it was hotel parking. Unfortunately, our car tires were damaged as a result, and we were forced to replace two tires at our own expense, which caused significant inconvenience and unexpected cost during our trip.
This situation could have been easily avoided if the hotel had provided clear communication or proper signage. Guests should not be put at risk due to unclear parking arrangements. I hope management addresses this issue to prevent other guests from experiencing the same problem.
As hotel guests, we parked there believing it was hotel parking. Unfortunately, our car tires were damaged as a result, and we were forced to replace two tires at our own expense, which caused significant inconvenience and unexpected cost during our trip.
This situation could have been easily avoided if the hotel had provided clear communication or proper signage. Guests should not be put at risk due to unclear parking arrangements. I hope management addresses this issue to prevent other guests from experiencing the same problem.
Worawat
Good Receptionist
Josefina
They would not issue refund when I canceled my stay
Catherine Fisher
🙂
Emiyah
They gave me a room that had stains on the sheets that appeared to be blood, the previous guest left a lot of trash and tissue in the toilet and all over the shower and bathroom floor. It was disgusting and even though my room was changed, I wish I had requested a refund.
Catherine Fisher
Nice
Cynthia
Yes
Raymond
Kwk3kek
viviana
room was up to date with
Anish
would not recommand this hotel anymore to anyone.
Also we canceled a room and they still charged us telloing that the manager is not available.
Also we canceled a room and they still charged us telloing that the manager is not available.
Cynthia
I like staying here because it’s convenient and cost-effective
Marishka
Good air conditioning in the room, overall cleanliness is great, the building looks questionable on the outside but the rooms have all been remodeled or are currently being remodeled. The staff is nice for the most part. Parking lot is huge and it’s free to park there. Overall good bang for your buck. That’s why I stay here.
Aurora B
Very affordable, registration service is great.
Marlon
Love the staff
Always a pleasure
Always a pleasure
Leyva
Nice
Marlon
Nice property with great staff . Always satisfied with the service .
Catherine Fisher
Always great
Verified traveler
DIRTBAG HOTEL!!!!!!
Dirtiest hotel I’ve ever seen stains on blankets ants in bathroom and dirty outside as well!!!!
Edmund
Walls were thin. I could hear loud banging door sounds from next door and middle of the night adult bed sounds from the room next door. Not a place for those that want peace and quiet.
Monica
The staff was very nice but the room had problems. For one, the TV did not work, the microwave didnt want to work, the comforters had stains, the shower was dirty & had a wad of hair in it, the towels were dingy looking & one of them had hair on it. I will never stay there again
Anthony
Horrible
They gave me a hard time about the deposit but it wasn’t in their initial description and they only provided one towel when I had reserved the rooom for two and they didn’t have change to break a $20 so that I can purchase something to drink and the tv didn’t work at all
John
Room was alright in it self
Eva
It was a good stay
Anthony
Renovated retro modern
Adrianette
Dirty, tv did not work
Cindi
Smelt pot/weed in our room all night long my son was coughing so badly he has asthma had to use his inhaler. Was hole in wall patched by duct tape so pot was coming in through it. Men were working next door all day on other units while we tried to relax by pool. No shade or umbrellas.Hot tub was broken. Never in 3 days gave us fresh towels when we asked only 1 towel available. Never cleaned or made our beds whole time we were there or cleaned our rooms when we left. Had to ask for more toliet paper.
Diego
Friendly staff and super easy check in/out. Renovated rooms are beautiful, only complaint is to check fridges and microwaves. They werent clean.
Gagandeep
20 mins late shouting on face 👎
Bianca
My husband and I like to go to the hotel. It’s really nice.
Julius
Neat and tidy room. Another chair and a coffee maker would have been nice.
Verified traveler
Hotel under renovation
This property is updating its amenities, my room is not renovated yet
So
Let me give the negatives
No lamp, no tv remote, no chair, hole on bathroom door, no fridge, very low pressure in shower
Next day
I saw two first floor rooms have new mattress, new fridge, ...etc
I am sure in the near future, it will be a better stay
So
Let me give the negatives
No lamp, no tv remote, no chair, hole on bathroom door, no fridge, very low pressure in shower
Next day
I saw two first floor rooms have new mattress, new fridge, ...etc
I am sure in the near future, it will be a better stay
Pedro
Good service
L
The room was just remodeled, things were new. However, they did not clean the room after the previous customers check out. They desk, the cabinet, and other surfaces of the room were EXTREMELY oily and greasy.
Michael
Friendly and polite staff
Amanda
The rooms are beautiful, they are being remodeled. But the property areas such as the elevator is very dirty and old. The manager is really simpatic, but the desk person was not that much... We can see they are working on improving , so I beleive it will be soon a good plave to stay, but I would say it is average.
Tven
Bokai hotel is bad
Shower no curtain, water from shower splash everywhere, toilet paper hanger broken, elevator so dirty and old, rooms TV just use a regular antenna no channel is clear to watch. This hotel is really messed up.need a lot of work and remodel.
Elvis
Pretty enjoyable stay
Indalecio
Good
William
massive remodeling underway, so outside in horrible though inside room is great. stairs, outside hallways, and public areas including parking is way below average. the public hallways are just plain horrible. Great surprise is inside the room is wonderful - new floor, new bathroom, new bed and bedding. Bad inside is no working phone and most wall power sockets do not work. People are friendly.
Wayne
A surprisingly good motel
We expected a typical motel stay, what we got was a great room, excellent service with nothing too much trouble.
Love location
We will return
Love location
We will return
Verified traveler
Love you guys
Terri
Horrible
Jocelyn
DO NOT STAY HERE !!!
there was multiple hair pieces in the sheets . Went to another room smelt like fresh paint and fan did not work to make it safe ! And they would not give us a refund !! Stay CLEAR from here
there was multiple hair pieces in the sheets . Went to another room smelt like fresh paint and fan did not work to make it safe ! And they would not give us a refund !! Stay CLEAR from here
Mahedi
Other guests were watching tv so loudly passed midnight, couldn’t sleep for that besides other guests were smoking in the stairs, it was pretty smelly, all the furnitures were very old and bathroom wasn’t clean enough either!
Marla
Very friendly staff but the room was dirty
Stains on booth the beds and the floors was very dirty
Stains on booth the beds and the floors was very dirty
Joshua
For the price, a place to sleep and move along
A little dingy bed covers harsh lighting no bueno
wael
Tv doesn’t work
Sandra
It’s not what’s advertised on the pictures. Not clean, not safe, but above all super dirty
Rosalia
Safely on the door lock
Jeremy
Not clean
Sally
Towel &hair
They refuse give new towel if u arrived at night and see ur towel dirty they will said no service for towel and wait until morning. And alot hair on the bed. Of course they didnt change it.
Leonel
Awesome service
Very nice staff! Accommodating and helpful.
Melanie
Overall, the stay was good. The room was affordable and clean. Beds and pillows comfortable. I would definately book again.
Check in took longer than expected. The man at the front desk was an older gentleman which may have been why but I'm a patient person. He was very respectful, friendly and helpful.
Only local channels were available, which would have been fine if it was smart TV and we could have connected to our Netflix or Hulu accounts.
I think it would be a great hotel if the TVs were upgraded and there was a mini fridge in the room.
Check in took longer than expected. The man at the front desk was an older gentleman which may have been why but I'm a patient person. He was very respectful, friendly and helpful.
Only local channels were available, which would have been fine if it was smart TV and we could have connected to our Netflix or Hulu accounts.
I think it would be a great hotel if the TVs were upgraded and there was a mini fridge in the room.
Rosangela
Si basic
Duane
Looks nothing like the pictures
This place is in bad shape. The beds were actually comfortable and it’s quiet with friendly staff. The pros end there. It’s in rough shape. They gave two towels that could only fit a child and one hand rag. Pics online show lamps that are missing amongst other things. Seems like the photos were taken 10 years ago and nothing was updated or done since then. The smoke alarm was removed from the wall. The toilet leaked and made a horrible noise when flushed. The first room they gave me was still dirty with sheets and towels on the floor. This room they wanted to move me from but had no others to move to. The area is nice so not sure why this building is in such bad shape
ZULMA I
The room its ok
need maintenance the elevator and the patio but for 1 night its ok
need maintenance the elevator and the patio but for 1 night its ok
Hieu
Just OK
Indalecio
Nice Place safe quiet will stay here again.
Richard
Great location. The room was old and tired. They did a great job trying to keep it updated, but the walls had lots of age marks. The price was right though. Thank you!
Garrett
Nice renovations and good value
The hotel is doing major renovations on the rooms. My room had recently been done and was pretty nice. The shower was a nice and large walk-in. The finish work was comparable to what I have seen in major hotel chain rooms. Had a refrigerator, nice TV, and a working desk chair for working on my computer. The window was double paned. There were a couple things. The construction folks got the hot and cold water lines mixed up. I told the front desk. They welcomed the comment and would speak to them. The door has some large gaps that let air and noise in. Not horrible. The TV only had over the air channels. The hotel had a very large, nice, pool area. All in all I was pleasantly surprised for the price paid and would go back if the need arose.
Irma
I didn’t liked it
Roberto
Just a good place to stay the night
Ashley
.
Location & surroundings
Bokai Garden Hotel
3633 Rosemead Blvd, Rosemead, United States
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Bokai Garden Hotel
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