Name: The OneFive Osaka Namba Kuromon
Address: 1-20-6 Nippombashi, Chuo-ku, Osaka, 174, Osaka, 542-0073, JP

6/10

Pleasant

30 Jul 2026

Carolyn

Beware for Family with kids, don’t buy the breakfast buffet. It only includes adult but not the kids. Expedia itinerary shows free breakfast but Hotel policy shows the breakfast is free only for adult. Very disappointed travelling with 2 kids, I pay extra for their breakfast for the first day, but we end up going outside for next few days because it’s not worth it, not a lot of options, same variance for 4 days.

6/10

Pleasant

21 Jul 2026

Arys

Le seul inconvénient : Il y a que 2 machines pour laver et sécher les vêtements.

Family_with_children

10/10

Exceptional

13 Jul 2026

Cherry

Excellent location close to Dotonbori and public transportation. Perfect for families with kids. The room was clean, the staff were friendly, and everything we needed was nearby. We really enjoyed our stay and would recommend this hotel.

Family_with_children

10/10

Exceptional

10 Jul 2026

Valli

I recommended the hotel. It’s walkable and hotel service was excellent.

Family_with_children

6/10

Pleasant

06 Jul 2026

Caryn

Staff was unhelpful.

Friends

8/10

Excellent

02 Jul 2026

laila

Ac,helpful staff,and big thanks for helping me to courier my medications that I left in your hotel.

Family_with_children

8/10

Excellent

30 Jun 2026

Anjelika

The hotel’s location was outstanding—just a short walk to Kuromon Market, Dotonbori, countless restaurants, shopping, and other popular attractions. The train station was also right next door, making it incredibly convenient to get anywhere. We honestly couldn’t have asked for a better location. The room was quite small, but otherwise we were very happy with our stay. Our only real disappointment was the breakfast hours. Breakfast ended at 9:30 a.m., which is far too early for a hotel catering mainly to tourists on vacation. Most hotels serve breakfast until at least 10:00 or 10:30, and 11:00 would be even better. After long days of sightseeing, having to wake up so early just to have breakfast wasn’t enjoyable. Aside from that, we were very pleased with the hotel and would stay again.

Family_with_children

10/10

Exceptional

23 Jun 2026

Nymfa

exceptional

Friends

10/10

Exceptional

22 Jun 2026

Cory

Great location. Room size was decent considering the usual tiny rooms in Japan. Had space to store suitcases. Air conditioning kept the room very comfortable. Would stay again.

Family_with_children

10/10

Exceptional

19 Jun 2026

Rayvant

Very convenient location, walking distance from Dotonburi and subway stations. Nice amenities including a rooftop. A bit busy in the lobby and outside as it seemed like large groups were in and out and there was a bus zone but overall was nice.

Partner

8/10

Excellent

18 Jun 2026

Usman

Good location, price is very reasonable. Breakfast was ok. Staff was very friendly and helpful. Rooms are clean but not as clean as other hotels in Japan. Washroom has lower ceiling so hard to move around. Luggage storage is available at no cost which is great. You only get one key card per room, for us it was ok. Overall good value for money.

Family_with_children

6/10

Pleasant

18 Jun 2026

Loure

I just like the staff are very helpful but we dont like the room we got.

Family_with_children

10/10

Exceptional

14 Jun 2026

Troy

Grest hotel and close to many attractions

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

James

Rooms a little small but everything else was perfect

Partner

10/10

Exceptional

07 Jun 2026

Feng Lan

Very clean and close to everything.

Family_with_children

10/10

Exceptional

24 May 2026

Johnny

Very clean

Partner

8/10

Excellent

23 May 2026

Kimberly

Location is close to trains and in a great walkable neighbourhood. Although close to busy areas, this location is quiet and facilities clean.

Friends_and_family Family

6/10

Pleasant

22 May 2026

Biljana

Great location

Family_with_children

4/10

Poor

01 Apr 2026

Aurora

The bed sheets had blood stains on them like dried up blood that didn’t come out, the room was extremely small & I stayed at a different location the same company it was not like that. Don’t even get me started on the staff and how terrible dealing with them was. You have zero control over the AC unit completely so if they have the entire building hot so will you’re room same thing with cold. The towels were tiny and they aren’t helpful when asking for more. The entire experience from top to bottom terrible.

Family_with_children

2/10

Poor

30 Mar 2026

Manoj

Staff

10/10

Exceptional

23 Mar 2026

Thida

Very good customer service and breakfast..
Staff are very friendly and warmly welcome

Family_with_children

10/10

Exceptional

23 Mar 2026

Khan

Right opposite Kumon market and walking distance to Dotonbori. Nice interior decoration.

Friends_and_family Family

4/10

Poor

23 Mar 2026

Cesar

The room was extremely small and looked old, the bathroom was tiny and overall the facilitiy looked old

Family_with_children

10/10

Exceptional

20 Mar 2026

Grecia

This hotel was the perfect place to stay with kids! The location was super convenient—just a short walk to the train station, which made getting around so easy. The area felt safe and family-friendly, and everything we needed was close by. The rooms were comfortable, clean, and spacious enough for our family. Overall, it made our trip stress-free and enjoyable. Highly recommend for anyone traveling with kids!

Family_with_children

6/10

Pleasant

20 Mar 2026

Josee

The rooms were very small. Difficult to move around. A room for 4 persons had only 2 twin beds- should not be advertised for 4. Would be suitable for 2 people only.

Family_with_children

10/10

Exceptional

16 Mar 2026

Sophie

Great location next to the market and if your children are into Godzilla, fantastic store next door!
We did not take the breakfast option, but possibility to go to the roof top after breakfast service to see the view.
Very good location close to all the shopping and food experience in Osaka.

Family_with_children

10/10

Exceptional

23 Feb 2026

Anthea

Great location, great amenities, lovely staff. Would stay again.

2/10

Poor

14 Feb 2026

Faith

I thought this hotel had decent reviews. The front desk staff is not helpful at all! I purchased breakfast for our stay when I booked the hotel (me and my 2 children) when I arrived they said I only get breakfast for 1 person and I had to purchase 2 more breakfasts for my children. My reservation on Expedia stated breakfast included! I did register 3 people when I booked the room. I don’t recommend this hotel or booking through Expedia. I’m not sure whose error this was Expedia or the hotel but I was not happy when I checked in.

Leisure Family

8/10

Excellent

11 Jan 2026

Long

Convenient.

8/10

Excellent

26 Dec 2025

deenadayaalan

Staff were very friendly and breakfast was good for kids. Carpet is bit old but for the price it is a good stay with amenities/shopping/food.

Leisure Family_with_children

10/10

Exceptional

25 Nov 2025

FERRIS MERANDA

I stayed when this was The B Namba Kuromon. they switched owners the day after I left. Everything was wonderful, especially the staff. They helped me navigate retrieving a lost suitcase that had been forwarded to the wrong location. My only issue was there was quite a bit of mold in the air conditioning unit. Luckily, I visited at the end of October, and I was able to cool the room down by opening the window. Breakfast was amazing, and the location was perfect.

Leisure Self

10/10

Exceptional

20 Oct 2025

Scott

Rooftop terrace and viewpoint, comfortable rooms, nice bathroom and shower facilities.

Leisure Family_with_children

10/10

Exceptional

19 Oct 2025

Victor

Everything is fairly close 10 min walk in every direction you can find train stations as well as many food spots and shoes to buy souvenirs. Multiple Connivence stores like 7eleven are close ny as well.

Leisure Friends

8/10

Excellent

12 Oct 2025

Joanna

The room in general is clean however, there are small details such as the carpet is not thoroughly clean, you could see accumulated dust in the hair dryer.

Hotel is relatively small and have limited space so don’t expect that they are able to accommodate to store your luggage even for one day if you have plans travelling to other areas. If you have many luggages, best option is to arrange for transportation to another hotel in advance.

Leisure Family_with_children

8/10

Excellent

09 Oct 2025

Nicole

Area was awesome! The room was spacious. Exactly what we needed for 3 days.

Leisure Friends

10/10

Exceptional

05 Oct 2025

Dixon

Wonderful location right across from the Kuromon market within minutes to the nearest train station. Helpful staff, and clean rooms – we had a great stay.

Leisure Family_with_children

10/10

Exceptional

04 Oct 2025

isiah

Very clean

Friends_and_family Family

10/10

Exceptional

28 Sep 2025

Darin

The hotel is within easy walking distance of a lot of different places, including Kuromon Market, Denden Town, and Dotonbori. It's nice and quiet at night, though the mornings are pretty crowded in the lobby. Very clean rooms, though I found the elevated bathrooms and changes in elevation very awkward, hitting my head several times -- but that has more to do with me being 6'10\".

Leisure Self

10/10

Exceptional

26 Sep 2025

Wesley

Great place, central to everything.

Leisure Family

10/10

Exceptional

24 Sep 2025

Linda

Easy to find from namba station. Great shopping arcade nearby. Close to namba station and metro. Great breakfast Room a bit small. Had to open window as aircon was too warm - this was okay but let in street smells of cooking etc.

Leisure Partner

2/10

Poor

18 Sep 2025

Jun

The location is the only positive aspect of this hotel. It is right in the middle of a central tourist area, close to Nippombashi Station, Kuromon Market, Dotonbori, and Nipponbashi. Unfortunately, everything else about the hotel is a disappointment and feels more like a rundown motel than a proper hotel.
The moment you step inside, you are hit with a strong chemical, almost peppery smell. The elevator ride up does not get any better. The carpet is dingy and ripped, there is no air conditioning, and the space feels muggy.
The room itself was even worse. The first thing I noticed was a strong, musty fishy odor. The layout makes the space feel extremely cramped, with almost no room to move around. The closet is just a tiny sliver, and the only desk doubles as a makeup table, dining space, and storage area for cups, a refrigerator, and a safe. Between the beds, there is not even a real nightstand, only a small cut-out box. The lighting is controlled by odd push buttons, both by the bed and near the front door, which feel outdated and inconvenient.
The bathroom is the strangest and most problematic part. You have to step up to enter and then step down, which feels unsafe. Inside, the space is cramped with a miniature sink, a toilet squeezed in, and a tiny bathtub you literally have to climb into. It feels like a makeshift setup, almost like a mobile home bathroom, and a slip or fall seems very likely.
Overall, despite the great location, this hotel was a terrible experience.

Leisure Partner

10/10

Exceptional

18 Sep 2025

Melvin

Hotel location is central

Leisure Friends

10/10

Exceptional

13 Sep 2025

AV

Perfect place to stay in Osaka, close to every attraction. Friendly staff. Very clean. Room big enough. Recommended

Leisure Partner

8/10

Excellent

29 Aug 2025

Michelle

Clean room, comfy beds. Small room and small bathroom but not unusual for Japanese cities. Hair dryer, kettle (but no tea or coffee but coffee was available at reception).
Can only check in after 3 but did leave our bags safely. Great location 2 min walk from the subway and 5 min to Dotonbori

Partner

10/10

Exceptional

29 Aug 2025

Kam Hing

Exceed expectations

Leisure Family

6/10

Pleasant

27 Aug 2025

Andrea

Great location to walk to many areas.

10/10

Exceptional

27 Aug 2025

Shawn

It was really convenient and near shopping and train station.The staffs were super friendly and helpful .Highly recommended.

8/10

Excellent

21 Aug 2025

Lars

Fresh stay

Good value for money. 15min walk to transport hub. Really good roof top terras but unfortunatelly w/o bar!?

Business

10/10

Exceptional

16 Aug 2025

Einat

Would have come again

Very comfortable room and beds. Very nice and helpful staff. An excellent location

Friends_and_family Family

10/10

Exceptional

16 Aug 2025

David

Great place!

6/10

Pleasant

09 Aug 2025

Yuji

Convenient location to area attractions. Breakfast didn't have much selections especially no Japanese breakfast.

Leisure Family

10/10

Exceptional

05 Aug 2025

Ka Yin

Decent Hotel

Nice hotel and beautiful view at roof top. Breakfast is normal one but fit my family. 1 minute walk from Namba Walk exit. Generally it’s a decent hotel

Friends_and_family Family

10/10

Exceptional

03 Aug 2025

Rogerio

Squishy room.

Leisure Family

8/10

Excellent

03 Aug 2025

Rogerio

The bed is comfortable, but it is squishy.

Leisure Family

10/10

Exceptional

27 Jul 2025

Svetla

Excellent location within walking distance of famous attractions, lots of dining and shopping options. Spacious room with nice beds, clean bathroom. Delicious breakfast with lots of options and great panoramic views of the city. Check-out is at 11:00, which is great that you have the option of sleeping in later and having a later breakfast on a day off.

Leisure Family

6/10

Pleasant

22 Jul 2025

Jordan

Fixed AC temps

The stay was okay, we were placed in a room at the very end of the hall and were without internet service for two days before they were able to figure it out. That was an inconvenience but the worst part about the stay had to be the locked thermostats, in the middle of summer the temperature was well above 90 degrees, for the majority of our stay the ac was locked preventing it from going below 75 degrees. It made being in the room uncomfortable and sleeping only possible without the use of the bedding.

Partner

6/10

Pleasant

21 Jul 2025

Kevin

The room is small and I can barely fit 2 large and 2 small luggage. I suggest renovating the room and make use of smart furnitures i.e. floating shelves/tables and double deck bunk beds.

Leisure Family_with_children

10/10

Exceptional

20 Jul 2025

Mimi

24hours coffee and cold water offer at the lobby. Some personal amenities can take back to your room. However, i dont like the ice water area as i saw some people put their plastic bottle to fill it up so their salvour will be in touch of the drinkijg machine which i personally find a bit lacknof hygiene.

Leisure Family

10/10

Exceptional

08 Jul 2025

Rhea

Great location

4/10

Poor

24 Jun 2025

TRINH

The hotel did not provide a bottle and a room telephone which was really inconvenient, if I wanted to ask anything I need go to the elevator to use the public phone or go to the receptionist to request. Breakfast buffet is not variety, few items. I had to take my family to Kuromon market for breakfast.
There are only 2 machines in the laundry room, they’re always busy.
The hotel is located in good locations, take 10mins to Dontobori, 2 mins to Kuromon market.

Leisure Family_with_children

10/10

Exceptional

22 Jun 2025

Mary

Japan is a dream

Leisure

8/10

Excellent

22 Jun 2025

Brian

Comfortable stay in Namba

Nice place to stay in Namba area of Osaka. Namba Station in 10 min walk, lots of bars restaurants and shops in the area Kumoron Market is across the street. The room est comfortable and clean. Breakfast was decent but not a large selection. The hotel offers free coffee and snacks in the lobby but the run out fast.

Partner

8/10

Excellent

19 Jun 2025

Debbie

Good, convenient location. Property clean & tidy. Unusual bathroom, was like a pod and had to step up to it.

Leisure Partner

10/10

Exceptional

17 Jun 2025

Steve

Great location next to Kuromon market and easy walking distance to Namba & Shinsaibashi. Fast internet and great breakfast at reasonable price 1100 children 1650 adults with great selection. Room was small but clean, nice bathroom and shower

Leisure Family

8/10

Excellent

16 Jun 2025

Nicole

The room was very nice and clean. We were told we could not use air conditioning so it was uncomfortable. The rooftop lounge was nice but you aren’t allowed to take drinks up there so that was disappointing. Location was good

Business_and_leisure Family

10/10

Exceptional

16 Jun 2025

Jillian Marjori

Great hotel, enough for what we needed during our stay. Only downside is the hotel is quite a bit of a walk from the main subway station, and the hotel seemed full of group tourists so the lobby would be extremely packed every morning and elevators were a pain to wait for. Otherwise great area, tons of shopping, restaurants, and bars along the strip. Beside it is a 24/7 Lawson which is a huge plus as well. Staff can be a bit nicer but hey, didn’t bother us too much.

Leisure Partner

10/10

Exceptional

14 Jun 2025

Monica

Well located off a busy street and very close to subway and train to USJ.

Leisure Family

6/10

Pleasant

09 Jun 2025

Aina

Location is great. Cleanliness could improve.

Leisure

10/10

Exceptional

06 Jun 2025

Mariella

5 min walk to Dotonbori. Nice hotel, with laundry, safe. 💯 recommended

Leisure Family_with_children

10/10

Exceptional

06 Jun 2025

Marcela

Great location and easy to get to all the attractions.

Leisure

10/10

Exceptional

06 Jun 2025

Chris

The room was cozy and the breakfast was delicious!

Leisure Self

10/10

Exceptional

05 Jun 2025

Alberto

Amazing. Thank you Hotel b Namba Kuromon

10/10

Exceptional

31 May 2025

Melody

Great location, walking distance to Kuromon Market, Dotonbori, and public transport. Very convenient for exploring the area

Leisure Family

10/10

Exceptional

30 May 2025

Susan

Great location if you’re wanting to be central to everything near Dotonbori

Leisure Family

10/10

Exceptional

28 May 2025

Estrella

So easy to get around anywhere with walking distance.

Leisure Family_with_children

8/10

Excellent

23 May 2025

Ann Margaret

Had an excellent stay, though the rooms are quite small. Thank you.

Leisure Family_with_children

8/10

Excellent

22 May 2025

noel

We had a wonderful experience during our stay.

Leisure Family

10/10

Exceptional

21 May 2025

Verified traveler

Convenient & Clean

Convenient location for travel around Osaka but the room is smaller than the photos - hard to store luggage and small entryway. Restroom, tub, and sink areas were nice and clean but overall space is limited. Customer service was good but not that friendly.

Friends_and_family Family

8/10

Excellent

14 May 2025

Yesenia

Good hotel but it was hot in the room and couldn’t adjust the temperature. Only could open the window

4/10

Poor

14 May 2025

Fumiyo

The location was convenient, but unfortunately quite noisy. While the staff were generally kind and helpful, they weren’t able to assist us with ordering a taxi due to hotel policy, which was a bit frustrating. The biggest issue, however, was the condition of the room. The carpet was heavily stained, and the entire room smelled like an old vacuum. Even after using room deodorant, the odor remained very unpleasant. Sadly, I would not choose to stay here again.

Leisure Friends

10/10

Exceptional

01 May 2025

Jimmy Dale

Friendly staff

Leisure Family

8/10

Excellent

30 Apr 2025

Grazyna

The hotel was extremely busy and whilst the staff were helpful and efficient when approached they seemed under more pressure then at any other of the hotels i stayed at in Japan.
The room was small as expected but what I didn’t expect was that 11 year old was treated as a child which meant for this hotel she was not allocated any bed at all and hence for a family of 4 we had a room with 3 beds!
The bathroom on the other hand was very spacious, including a real separate wet-room and with all the toiletries provided (as expected).
The hotel has a roof top terrace which is great for views but you are not allowed to drink or eat at the terrace.
Breakfast restaurant is on 15floor with great views over Osaka.
Very close walking distance to train station and just outside Kuromon market. Great location if rather busy and noisy.
Overall, reasonable value for money.

10/10

Exceptional

28 Apr 2025

Coa

Excellent Location. Go elsewhere for breakfast

This was my third and fourth stay at the hotel, and I have to say, the location remains excellent. It's conveniently situated with easy access to a rapid train that takes you directly to the airport, which is a major plus. The hotel itself is clean and well-maintained, making it my first choice in Osaka despite a recent disappointing experience.

On this visit, I decided to try the breakfast for the first time. While the choices were acceptable, they weren't great. However, the real issue came after breakfast. I found myself queuing for 35 minutes for the lift just to get back to my room, and the staff did nothing to assist us during this frustrating wait. Guests were becoming increasingly agitated, and we were not allowed to use the stairs, which only added to the chaos.

To make matters worse, I called the front desk twice from my mobile for assistance, but both times I was hung up on without any help being provided.

Additionally, I noticed that the hotel switched to central air conditioning in April. I found the room temperature too hot despite the spring weather and had to open the window. Unfortunately, being on a low floor in such a busy location meant it got quite noisy. However, when I returned from Kyoto and stayed on the 13th floor, there was no noise issue even with the window open.

It's disappointing to experience such service, especially in a hotel I have enjoyed in the past. I hope they can improve their handling of guest concerns in the future.

Friends_and_family Family

10/10

Exceptional

28 Apr 2025

Erica

Really close to all the amazing food and close to public transit. You can’t go wrong with the location! Room was clean and we were very comfortable.

Leisure Partner

8/10

Excellent

20 Apr 2025

Richard

Close to food and markets. Very centrally located!

Leisure Family_with_children

10/10

Exceptional

07 Apr 2025

Heidi

I loved the breakfast!!!!

Leisure

10/10

Exceptional

05 Apr 2025

Maggie

Very good location! 1 minute walk to Kuromon and 7 minutes to dontonburi. They had great amenities and staff was very accommodating

Leisure Family

10/10

Exceptional

04 Apr 2025

gautam

Amazing location and very friendly staff. Rooms were small but this isn’t luxury. Bathrooms are very small. But recommend for location

Leisure

10/10

Exceptional

03 Apr 2025

Heidi

I chose this hotel based off the breakfast reviews and I was extremely impressed! Very clean and the rooftop had a see thru floor to see all the way to the street-I should've started my trip on the rooftop before spending so much money on other unimpressed areas!
This hotel as in between a few train stations too.

Leisure Family

8/10

Excellent

30 Mar 2025

Alex

Hotel is in a great location, across from the fish market, and other main areas like Dotonbori river walk. The staff were very friendly and accommodating during my stay. My only criticisms of the hotel were the lack of breakfast choices, although these were changed daily during my stay and the noise of other guests in surrounding rooms was very noisy and disturbing from a sleep perspective as the walls were quite thin or offered poor soundproofing.

Leisure Self

8/10

Excellent

28 Mar 2025

CYNTHIA

Great location. Just room was a little too warm and cannot be adjusted

8/10

Excellent

10 Mar 2025

Barbara

Everything about this property was nice - including the breakfast on the 15th floor. Our std.single room was a bit cramped, couldn't open 2 suitcases unless I put them on the bed. I liked the proximity to the covered marketplace and shopping. It rained while I was there so I got to use their umbrellas too. It was easy to navigate to Dotombori St for more dining options. The place was very quiet.

Leisure Family

10/10

Exceptional

09 Mar 2025

Lauren

Very convenient location for accessing downtown Osaka, with Namba walk and Osaka metro being an easy walk from the hotel. Front desk was always helpful with any requests.

Leisure Family

8/10

Excellent

03 Mar 2025

yung sup

Conveniently located near the market. Lots of eateries near the hotel.

Leisure Family

10/10

Exceptional

26 Feb 2025

Diego

Its in a fantastic location with super clean rooms and great amenities

Leisure Family

6/10

Pleasant

20 Feb 2025

Anthony

Near to the market

Business_and_leisure Partner

10/10

Exceptional

15 Feb 2025

PABLO

This hotel is clean and modern. Location was great, close to Dotonbori area restaurants and shops. The staff was very friendly and the amenities and snacks in the lobby were great. We enjoyed the breakfast buffet too! Everything was delicious.

Leisure Friends

10/10

Exceptional

06 Feb 2025

larissa ophella

Room size was just right for us. The view from the rooftop was amazing.

Leisure Family_with_children

10/10

Exceptional

26 Jan 2025

HOCHEOL

만족합니다.^^

깔끔하고 좋았어요 짐 보관 서비스도 좋았구요. 불편한점이 없었어요 만족해요

Business

10/10

Exceptional

12 Jan 2025

peachhill

Amazing stay

I had an absolutely amazing stay with my family at the b namba-kuromon. From the moment we arrived, we were warmly welcomed by the incredibly kind and professional staff, whose dedication to hospitality truly reflected the essence of Japanese culture and spirit. Their attentiveness and willingness to go above and beyond made our stay unforgettable.

The room condition exceeded our expectations and was notably superior to other hotels in the area. It was immaculately clean, thoughtfully designed, and offered a perfect balance of comfort and modern amenities. Every detail seemed carefully curated to ensure a relaxing and enjoyable experience.

The hotel’s location is another highlight, conveniently situated near key attractions yet maintaining a peaceful and serene atmosphere. It provided us with the perfect base to explore the vibrant city while offering a quiet retreat at the end of the day.

I wholeheartedly recommend the b namba-kuromon to anyone visiting Osaka. It is a place where exceptional service, comfort, and cultural immersion seamlessly come together to create an extraordinary experience. I am already looking forward to our next stay!

Friends_and_family Family