JC Residency Madurai

India , Madurai
Madurai, #14, Lady Doak College Road
Show on Google | Map

47 reviews shown

10/10

Exceptional

07 Apr 2025

Gary

The staff was welcoming and constantly paid attention to our needs. The food was excellent: breakfast buffet, dinner in-room, and dining room.

Leisure Partner

10/10

Exceptional

27 Oct 2024

Andrew

No alcohol

10/10

Exceptional

10 Aug 2024

Subhash

Great place and comfortable stay. Service was excellent.
Thanks

Leisure Family

10/10

Exceptional

17 Jun 2024

Senthilkumar

Good

Overall stay was good but there’s a disturbance from roof top and pillow not good, there’s no tissue paper box!

Friends_and_family Family

6/10

Pleasant

02 Jun 2024

Sathiesh

Location was great.
But the restaurant food & service was not good.

Leisure Family

10/10

Exceptional

29 Mar 2024

ANNA

Hotel itself has an old-timey exotic feel to it, but it was a nice short stay we had. The staff was great, and even packed us breakfast in the morning, as we had to leave before the breakfast buffet started.

Leisure Family

10/10

Exceptional

21 Dec 2023

Jitendra

We stayed for 2 nights in this hotel with family including parents.
This is a good hotel. It has lift facility.
Parking is good.
Auto is easily available from right next to the hotel.
There is not much food options available near the property, but hotel restaurant is quite good.
Breakfast options were also quite nice.
Hotel staff was polite and helpful.

Leisure Family_with_children

6/10

Pleasant

04 Oct 2023

VALENTINA

This time - Royal Disappointment

We booked The royal suite -the most expensive room in the JC RESIDENCY but to our surprise there was nothing Royal about it except the massive size of room. Everything else in the room was ordinary,especially the lights in the room were extremely Dim,dull and boring.
Last year in the same hotel, we booked Heritage Room last December, it was amazing, extremely clean, comfortable and well lit.
So, if you want to book a room, either book Deluxe or Heritage types of rooms and nort Royal suite.

Regarding Staff, it was again not so good experience this time compared to last time which was really good.
Staffs now are more worried about the Reviews/rating and kept asking to remember their name and put it in while reviewing.
Overall, disappointing experience at JC.

Friends_and_family Family

8/10

Excellent

12 Sep 2023

Jaikumar

nice room and lobby. Good breakfast.

10/10

Exceptional

04 Sep 2023

Sri Hari

Felt like staying in an historical palace. Artworks are amazing. Spacious room, bathrooms etc. Staff were very courteous and they allowed us to do late check-in and late check-out to accommodate our schedule.

Leisure Family

10/10

Exceptional

24 Jul 2023

Vivek

The hotel is located in an ideal location. All the staff are friendly and helpful especially Mr.Rajesh in the restaurant section.

Leisure

8/10

Excellent

11 Jul 2023

Benedict

Good place to stay! Though the food is below average

Family

6/10

Pleasant

11 Jun 2023

Called for new towels but did not get them. Frequent power trips that affected the aircon in the room. Fridge was not working.

Leisure Family

8/10

Excellent

29 May 2023

Subramanian

Property was good

10/10

Exceptional

05 Jan 2023

Kodandaram

Very nice hotel. Felt like Royal facility. The staff was very friendly and helpful. They made sure the stay was comfortable and pleasant

Leisure Friends

10/10

Exceptional

18 Nov 2022

Rajarajeswary

Very nice clean, very friendly and approachable staff. We had no issues at all.

6/10

Pleasant

16 Oct 2022

Bhuvaneswari

Everything good except the toilet was not clean and dirty on the sides.

Friends_and_family Friends

10/10

Exceptional

08 Jul 2022

Tamilanbu

Property as got good staff food and amenities

Leisure Family_with_children

6/10

Pleasant

05 Mar 2020

Verified traveler

Very disappointed with this hotel. It is very “tired” and shabby. It isn’t near to any of the major sites. The staff were lovely but seemed “flat” with no enthusiasm. I am sorry to write this and do so with reluctance.

Leisure Friends

10/10

Exceptional

26 Feb 2020

samyukta

Excellent stay

The staff was very professional, welcoming and accommodating. We were three guests and all of us were treated well, including amenities to extra bed they were super thoughtful. Breakfast buffet was yum! The interior decor was authentic and well maintained! Loved our stay here and would love to come back sometime :).

Friends_and_family Family

10/10

Exceptional

09 Dec 2019

Verified traveler

Old world luxury

Wonderful, old-world feel to the hotel. Spacious rooms and great service overall, especially from the restaurant staff. Food is great for dinner and breakfast.

Partner

10/10

Exceptional

02 Oct 2019

sujannah

Clean property. Staff are very courteous. Room is sapcious. Overall we had an excellent stay at JC Residency

Friends_and_family Partner

10/10

Exceptional

25 Mar 2019

PaulVandy

Comfortable O'night stay, Thank you.
Good breakfast and good location.
Room size is good.

Leisure Family

4/10

Poor

04 Mar 2019

Verified traveler

The property is really dated, the washrooms were not clean and had a foul smell.

The drainage was not working.

Leisure Family_with_children

6/10

Pleasant

20 Feb 2019

Latha

Very good service and the staff was pleasant
Food was excellent
But the sheets were dirty and stained

10/10

Exceptional

14 Feb 2019

Verified traveler

Excellent service and restaurant food. Attentive staff. Located near enough to the temples and other sights

Leisure

6/10

Pleasant

26 Jan 2019

Verified traveler

Had worn out towels. One room did not have small towel. Air conditioner did not work.

Leisure Partner

10/10

Exceptional

30 Dec 2018

Verified traveler

Overall the hotel was excellent.

6/10

Pleasant

29 Dec 2018

Verified traveler

Very slow service. Had to remind the duty manager 3 times to get additional cot and extra towels.

10/10

Exceptional

27 Dec 2018

Deshpande

Lovely place to stay. Good food. Cooperative staff.

Family

10/10

Exceptional

25 Dec 2018

Verified traveler

We had a great experience st JC residency. The staff was welcoming and

10/10

Exceptional

22 Sep 2018

Virendra

Excellent stay

Excellent stay at JC Residency. Clean, calm, good food and service. I dont think you can get better than this in Madurai. The only downside may be you are little away from the shopping and Temples but its not far from any of these.

2/10

Poor

26 Aug 2018

Ajit

Room was not cleaned when I occupied. Bathroom was not cleaned/serviced after the previous occupancy. There were no towels in the bathroom. Had to call the hotel staff multiple times to have the issue addressed. Shower was water logged due to clogged drain. Bath fittings were falling apart.

I felt robbed as Expedia had charged me for the rooms ahead of time. Terrible hotel!

10/10

Exceptional

01 Jul 2018

Dinesh

As usual good but the cleaning guys love to come and knock the door when guest in room and sleeping. I have stayed there sooo many times and have even complained but this cannot be changed.

8/10

Excellent

30 May 2018

Verified traveler

rich decor- Traditional Chettinad style

All rooms have rich traditional Chettinad decor & ambience. Well maintained.

10/10

Exceptional

19 Apr 2018

Edmond

Awesome Stay

Hi,

Out of gratitude, myself and my wife had a great stay at your lovely hotel. The entire staff inclusive Mr P.Kesavan ( driver for Sathuragiri and Trichy Airport trip); the kitchen , restaurant, front desk staff were awesome. You guys took care of us especially my wife with a smile. Will surely return to this hotel on our next trip and for sure will recommend our friends to stay here.

Value beyond money

Partner

10/10

Exceptional

07 Apr 2018

Verified traveler

Beautiful hotel with wonderfully friendly staff

The hotel is very clean & welcoming.
The facilities are good, the staff are kind & helpful and I had a really great stay here. Quite far out from the city centre, but it wouldn’t put me off staying here again. The pool was great and the breakfast was delicious everyday.

10/10

Exceptional

26 Mar 2018

Rebecca

Perfect place to stay in Madurai

Great stay and wonderful staff!

2/10

Poor

14 Feb 2018

Verified traveler

Useless Hotel - Do not stay !

I am a US Citizen. I traveled to Madurai on temple visit. I stayed t this hotel. The Manager was useless. He does not respect my dad who was sick and in his 70s. All they want is extort money from customers. Hotel is okay for Madurai standards. But the MANAGEMENT is useless. Very Very Disappointing.

10/10

Exceptional

06 Sep 2017

Julie

Nice hotel in suburban Madurai

This hotel is a great place to stay if you want somewhere away from the hustle and bustle of the downtown temple area. The staff is incredibly friendly, the pool is beautiful, and the food is very good. I stayed here with my husband and 2 year old daughter last summer and the staff was amazing. They can assist in pretty much any aspect of your stay, from recommending local attractions to the more mundane task of arranging transportation around the city and to your next destination. I highly recommend this hotel.

2/10

Poor

07 Jan 2017

Vivek

JC residency is under staffed and I have to carry my own luggage while I checked out.

Family

8/10

Excellent

02 Mar 2016

Eela

Madurai darshan

lovely hotel
staff extremely eager to please

Family

8/10

Excellent

19 Apr 2019

aude

Séjour du 10 au 11 avril 2019

Accueil chaleureux
Chambre élégamment décorée style colonial
Déjeuner type continental très pauvre en choix
Piscine un petit peu décevant, manque de zones ombragées pour la détente, petite et l eau était trouble

Family

10/10

Exceptional

26 Jul 2018

cecile

Hôtel agréable et propre

L hôtel est très propre et moderne, Les chambres sont très agreables, il est un peu loin du temple Mais si l on est vehiculé ce n est pas un problème ou facile d y aller en Tuk Tuk pour un faible coût. Un bémol sur le petit déjeuner qui est très indien Et La salle de restaurant qui n est pas des plus accueillante mais cela ne m empêcherai pas d y retourner.

8/10

Excellent

10 Jan 2018

adriano

Hotel un po' decentrato, ma semplice, pulito ed organizzato

Family

8/10

Excellent

16 Apr 2015

Verified traveler

sehr schönes hotel mit seh freundlichem Personal

Ich hatte bezüglich einer Geschäftsreise einen einwöchigen Aufenthalt imJC Residency und bin vollkommen zufrieden mit dem Aufenthalt gewesen. Bereits bem einchecken gab es einen Begrüßungsdrink, das Personal war stets freundlich, hilfsbereit und zuvorkommend und es gab auch keinerlei Beanstandungen was das Hotelzimmer betrifft. Es war sehr sauber, eine gut ausgestattete Minibar und einen zuverlässigen Shutte-Service ist auch vorhanden.
Alles in Allem würde ich dieses Hotel jedem Weiterempfehlen, des sich in Madurai aufhält.

6/10

Pleasant

08 Mar 2015

MARI

ローカルレベルでは高級ホテル

部屋は広く快適でした。バスタブはないが、シャワーのお湯も大丈夫でした。部屋の電気ポットが、お湯が沸いても自動で電源が落ちなくて、取っ手まで熱くなり危険でした。朝食はインド料理がほとんどで、大きいドーサを焼いてくれます。ホテルから手配した車のドライバーが、非常に真面目で時間通りに働いてくれて、とても助かりました。