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8.2/10Excellent112 Reviews
Cleanliness8.6/10 8.6
Service8.6/10 8.6
Comfort8.4/10 8.4
Condition8.0/10 8.0
Location8.6/10 8.6
Neighborhood8.2/10 8.2
Amenities8.4/10 8.4
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Fortune Pandiyan
Located in Maduri the Fortune Pandiyan places guests amidst the most vibrant culturally-rich area of Tamil Nadu. Sitting on the banks of the river Vaigai, Madurai is the second largest city on the state and is a developing industrial hub.
Just 2 km from the city centre, guests can explore the delights that lie hidden amidst this captivating city. Set amidst 1. 2 hectares of gardens, the hotel embodies the spirit of Madurai with sophisticated elegance and timeless beauty.
Guests will be greeted by beautifully-appointed guest rooms with rich décor and understated luxury. In the midst of the beautifully landscaped gardens, guests can enjoy a refreshing swim in the pool or simply relax and unwind with a drink from the pool bar.
For the ultimate in grandeur and serenity, look no further.
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With a stay at Fortune Pandiyan Hotel, Madurai - Member ITC Hotels' Group in Madurai, you'll be in the business district, within a 10-minute drive of Meenakshi Amman Temple and Madurai Government Museum.
This spa hotel is 1.6 mi (2.5 km) from Milan'em Mall and 1.6 mi (2.5 km) from Gandhi Museum - Madurai. Make yourself at home in one of the 57 air-conditioned rooms featuring minibars and Smart televisions.
Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
10:00 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Christmas Eve (December 24) Gala Dinner per adult: INR 1000
- Christmas Day (December 25) Gala Dinner per adult: INR 1000
- New Year's Eve (December 31) Gala Dinner per adult: INR 2750
- New Year's Day (January 1) Gala Dinner per adult: INR 1000
We have included all charges provided to us by the property.
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You need to know
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
-
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately INR 550 for adults and INR 550 for children
- Rollaway bed fee: INR 1344 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Hindi
English
Nearby attractions
Madurai Government Museum
1.3 km / 0.8 mi
Goripalayam Mosque
2 km / 1.2 mi
Milan'em Mall
2.2 km / 1.4 mi
Pudhu Mandapam
3.2 km / 2 mi
Vaigai River
3.4 km / 2.1 mi
Meenakshi Amman Temple
3.4 km / 2.1 mi
ISKCON Madurai, Sri Sri Radha Mathurapati Temple
3.6 km / 2.3 mi
St. Mary's Cathedral Church
3.8 km / 2.4 mi
South Veli Street
3.8 km / 2.4 mi
Thirumalai Nayak Palace
3.8 km / 2.4 mi
Town Hall Road
3.9 km / 2.4 mi
Vandiyur Mariamman Teppakulam
4.2 km / 2.6 mi
Koodal Azhagar Temple
4.5 km / 2.8 mi
Kazimar Big Mosque and Maqbara
4.5 km / 2.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 57
- hotel
- American Express
- EC
- JCB
- Diners Club
- MasterCard
- Visa
- Airport
- Wheelchair-accessible
- 24-hour reception
- Check-in hour
Show 47 more facilities & services
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Local and international calls
- Car hireExtra charge
- Valet parkingExtra charge
- Airport ShuttleExtra charge
- Room service
- Laundry service
- Multilingual staff
- 24-hour securityExtra charge
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Lift access
- Shop
- Garden
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- BBQ facilities
- Towels and bed linenExtra charge
- Café
- Bar
- Restaurant
- Smoking areaExtra charge
- Banquet hall
- Conference room
- Business centre
- Outdoor freshwater pool: 1
- Children playgroundExtra charge
- TV lounge
- SaunaExtra charge
- MassageExtra charge
- Spa centreExtra charge
- Breakfast
- À la carte lunch
- Set menu lunch
- À la carte dinner
- Set menu dinner
- Identification card at arrival
- Non-smoking establishmentExtra charge
- Minimum check-in age: 18
- FitnessExtra charge
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Fortune Pandiyan
50
reviews shown
Vimala Krishnaveni
wonderful staff
vinny
Breakfast items were way too salty
Balasundaram
Historic hotel. Very clean and neat hotel and room. Super friendly and professional staff. Food was great. Parking was convinient.
Deva Prabhu
Excellent in all aspects
VIJAYALAKSHMI
Overall a very pleasant stay and the hotel staff were very polite and friendly
Sathian
Clean, Comfortable, and Welcoming
Had a wonderful stay! The staff were warm and helpful, the room was spotless and comfortable, and the food was excellent. Great service all around—highly recommend this hotel and would love to come back.
Sudipto
Food is poor . Services needs improvement . Overrated . Vis a vis price charged , property and services needs improvement . Not maintained
Rajnish
Hotel needs lots of Improvement
The curtains were torn, there was broken mug for tea in the Room and that was very disappointing.
Deva Prabhu
Excellence top notch for ambience and hospitality
george
Hotel located in a quiet neighborhood and the property is is well maintained. There are plenty of parking spaces and lots of shrubs and trees in the property
Vinod
Good hotel located at race course with nice dining options. Breakfast buffet has good selection. Good hospitality staff.
SUNEEL Kumar
A decent hotel but a bit pricey
satya
Great service and good overall experience
Kathirvel
Overall a great experience
Abhi
Good hotel
Edgard
Very nice staff. Breakfast was good. The room was clean and comfortable. I recommend this hotel.
Verified traveler
Great stay
Santhanam
We stayed for 3 nights at the hotel. The room was neat and good with all the amenities one would associate with an international class hotel. Breakfast spread was excellent, catering to Indian and western palates. Staff were courteous and professional and genuinely tried to assist. Overall, an excellent stay. Highly recommended.
rahul
Sad Condition
the location is good but not ITC standard. Food quality needs drastic improvements. Resturant hygiene bad ..THERE WAS A FLY IN THE RASAM SERVED ! they tried justifying it that it was waiter fault !
ITC needs to AUDIT the processes and place
ITC needs to AUDIT the processes and place
NIrupam
Great staff, average property
Property needs improvement - from linen to other amenities
Staff was excellent though
Staff was excellent though
Aarthi
The hand wash was mounted near the shower panel and shower gel was mounted on the washbasin in the bathroom. Ideally it should be other way round.
Shower near swimming pool was not working.
Shower near swimming pool was not working.
Gaurav
Excellent stay, courteous staff.
vaidehi
Great location with excellent service
Excellent property and staff, greeting guests in Tamil. Specifically Sabitha, Raja and Mr. Gopal. Awesome pool. Great amenities. Non skid mat and grab bar are nice touches in the bathroom. Overall a nice experience. Jasmine flowers and welcome drink were nice surprises
Verified traveler
Fortunately Nice :-)
Curteous, well mannered and eager to assist is how I would describe the staff. The property is nice re done in 2015 (as per the information shared with me), however the maintenance of the room (where we stayed) was a bit disappointing. The led tube light was not functioning, the drainage of the tub was blocked. However this should not negate the overall stay which was nice and pleasant.
The breakfast spread was nice and so was the service, The wifi was excellent
The breakfast spread was nice and so was the service, The wifi was excellent
MANOJ
Could have been better
Needs to give more attention to Guest requests and comforts especially Front office. What is the point in giving the room adjoining the Elevator which is undergoing complete overhaul when the guest has requested for a quieter room. However F&B services were better and barman RENGARAJAN stands out for extremely courteous and prompt service.
Suneet
Very popular hotel. Well located
Alex Selvanayagam
Very friendly and positive staff like Tripathi and Kalimuthu made the stay very friendly.
Karthik
Great little secret in Madurai
Everything is clean and excellent service. Amazing food as well.
Verified traveler
The property was fine for a couple of nights we were there. You can tell this hotel used to be the best hotel in the city but it has been surpassed by more modern hotels. It feels a little dated.
Verified traveler
We had a comfortable stay. Hotel was clean and well equipped. Staff at front desk and restaurant (buffet) were friendly and helpful, especially the two elderly staff at the restaurant. The breakfast menu was tasty and had good variety.
Verified traveler
I liked the staff who were friendly and helpful. The staff in the dining room were very good. The chef was excellent. There was a strong smell of nicotine and cigarettes in the bedroom. This was not good.
Pat
simply the best
Regular visitor, they never cease to amaze me !
Kind, friendly staff, lovely rooms, very good buffets, but above all a lovely atmosphere.
Can’t praise them enough!
Kind, friendly staff, lovely rooms, very good buffets, but above all a lovely atmosphere.
Can’t praise them enough!
VIJAYALAKSHMI
Not keeping up with the ITC fortune standards. Lunch service was not good. Miscommunication between the reception and kitchen staff
Pat
Really can’t recommend enough
I run out of superlatives to describe Pandiyan. Simply the best hotel I have ever stayed in, and I have stayed in dozens.
Friendly, comfortable, clean, lovely rooms, excellent buffets, lovely staff. Relaxing and very green in the bio sense.
Friendly, comfortable, clean, lovely rooms, excellent buffets, lovely staff. Relaxing and very green in the bio sense.
Verified traveler
very courteous staff. great experience.
will surely stay again when i visit madurai.
will surely stay again when i visit madurai.
krishna
Best hotel in Madurai with amazing customer servic
Very clean hotel in a great location. Breakfast buffet had paruthi pal which was the highlight. Amazing food selection.
Pat
If you want the best this is it!
I have lost count of the number of times I’ve stayed here, I would never go anywhere else. Staff make this hotel, kind, unobtrusive- really care about helping. Lovely room, restaurant is great, buffets cater for every taste. Excellent Wi-fi. More than 5 *star!,
Raymon
Experience the real India, crowded, smelly and fab
The hotel is one of the best in the Madurai area but this is small city India and standards are different. The staff are all exceptionally friendly and very willing to help. Unfortunately we stayed at a 5 star hotel before we went there and that is tough competition for any 3 star. It is good value and the food was really good for vegetarians and vegans. Don't be put off, Madurai and its fantastic Temple are a must see when you come to Tamil Nadu.
GVN
Well maintained ITC Hotel
Very Good hotel for Business and also for family staying
Raja
This is one of the best restaurants one can stay in Madurai. In the last 6 years I have stayed multiple times whenever I come to India and each time my experience has been better than the previous stay. The staff is very humble, attentive, cordial and go above and beyond in servicing the customers. The food here is one of the best (Continental and Tamil style breakfast), so many varieties in the buffet (breakfast, lunch and dinner) and all are enticing and loves the food. You will definitely enjoy the stay!!!
VALATHARASU
Very good staffs
Your staffs ensured our stay a very good one.
The best during our stay in Tamil Nadu for our one week stay
The best during our stay in Tamil Nadu for our one week stay
Dinesh
Was Good.. doesn’t have pool if you need it.
Judith
Helpful
Everyone was very helpful but I reserved 2 rooms with 2 beds for 4 ladies and they only had one so they put in a cot in the second room. The chef at the restaurant went out of his way to make ala carte dishes to suit my tastes.
Anand
I was not informed at the time of booking on Expedia that breakfast was not included in the tariff. This was told to me while checking in. There was also a flier in the room which said that breakfast is included for all guests. Room and bathroom are neat and well maintained. Staff is curteous and enthusiastic. Buffet breakfast and dinner have a good spread and food is good. Wi-fi did not work well and we had difficulty in downloading videos received in whatsapp.
Pat
Yet another superb stay
I stay here regularly, it is always first class, excellent, friendly and caring staff. Rooms are good, well maintained and always very clean. I am a massive fan!
Verified traveler
Never in this hotel
1. NO Wifi.
2. Except house keeping, the entire hotel is just terrible.
2. Except house keeping, the entire hotel is just terrible.
Verified traveler
We regularly stay here
Gopalans
Close to all important places and yet on a quiet s
Nice experience. Friendly and helpful staff. Good food
Verified traveler
OK place for a one night stay
Need to have proper concierge, Madurai is a tourist town, there were no maps, everyone of the staff has different opinions of the temple timings, very chaotic, no hot water in the morning, a cold shower...
Highly recommend to have a dedicated knowledgeable concierge with proper recommendations.
Highly recommend to have a dedicated knowledgeable concierge with proper recommendations.
Location & surroundings
Fortune Pandiyan
Race Course, Tamilnadu, Madurai, India
Hotels Nearby
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Fortune Pandiyan
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