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De Luxe Hotel

Cagayan De Oro · Philippines

Capt. Vicente Roa StreetView location

6.6/10Good36 Reviews
Cleanliness6.4/106.4
Service6.6/106.6
Comfort7.0/107.0
Condition6.0/106.0
Neighborhood6.0/106.0
Amenities4.6/104.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About De Luxe Hotel

Located in Cagayan De Oro City Center, De Luxe Hotel is a perfect starting point from which to explore Cagayan De Oro. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers.

To be found at the hotel are 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, Wi-Fi in public areas. Guestrooms are fitted with all the amenities you need for a good night's sleep.

In some of the rooms, guests can find television LCD/plasma screen, mirror, towels, internet access – wireless, internet access – wireless (complimentary). The hotel offers various recreational opportunities. Discover all Cagayan De Oro has to offer by making De Luxe Hotel your base.

Read more about this hotelShow less

With a stay at De Luxe Hotel in Cagayan de Oro, you'll be in a shopping district, just a 3-minute walk from Xavier University – Ateneo de Cagayan and 8 minutes by foot from Museo de Oro.

This hotel is 0.8 mi (1.4 km) from Limketkai Center and 0.9 mi (1.4 km) from Centrio Mall. Make yourself at home in one of the 105 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and complimentary bottled water, as well as phones with free local calls. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately PHP 180 for adults and PHP 180 for children
    • Self parking fee: PHP 500 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Filipino

    English

Nearby attractions

Xavier University – Ateneo de Cagayan 0.2 km / 0.1 mi
Museo de Oro 0.6 km / 0.4 mi
Centrio Mall 0.9 km / 0.6 mi
Plaza Divisoria 1.1 km / 0.7 mi
Don Gregorio Pelaez Sports Complex 1.1 km / 0.7 mi
City Museum of Cagayan de Oro and Heritage Studies Center 1.1 km / 0.7 mi
SM CDO Downtown Premier 1.2 km / 0.7 mi
Limketkai Center 1.2 km / 0.7 mi
Gaston Park 1.2 km / 0.8 mi
St Augustine Cathedral 1.2 km / 0.8 mi
Vicente de Lara Park 1.2 km / 0.8 mi
Macahambus Hill Cave 1.4 km / 0.8 mi
Gaisano City Mall 1.4 km / 0.9 mi
Kagay-an Resort 5.3 km / 3.3 mi
SM City Cagayan de Oro 5.4 km / 3.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 105
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Bellboy serviceExtra charge
  • Hotel safeExtra charge
Show 11 more facilities & services
  • Lift accessExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Banquet hall
  • Meeting room
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE EXECUTIVE QUEEN BEDDOUBLE • EXECUTIVE QUEEN BEDDBL.EJ-QN

    Photos are not available for this room type.

    De Luxe Hotel

    DOUBLE EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    De Luxe Hotel

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    De Luxe Hotel

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVETWIN • EXECUTIVETWN.EJ

    Photos are not available for this room type.

    De Luxe Hotel

    TWIN EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    De Luxe Hotel

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about De Luxe Hotel

6.6
Good
36 Reviews
Cleanliness
6.4 /10
Service
6.6 /10
Comfort
7.0 /10
Condition
6.0 /10
Neighborhood
6.0 /10
Amenities
4.6 /10
20 reviews shown
4/10
Poor
22 Aug 2025
james
The room smelled of mold and didn't even have a window, which was odd... The back ofthe door had mold on thrm and in between the beds smelled like a urine filled toilet. The staff were friendly and the shower actually had hot water and is the only reason i didnt give it a one!
Leisure Family_with_children
4/10
Poor
18 Jan 2025
Scott
Not a fan of this hotel
6/10
Pleasant
25 Dec 2024
Michael
In the middle of downtown CDO
Leisure
4/10
Poor
01 Jun 2024
Matthew
This hotel is dirty and old. The moment we walk inside, i can smell the uncleanliness of this property.
Leisure Family_with_children
6/10
Pleasant
13 Jun 2022
Mitchell
The room has no window.
Friends_and_family Family
4/10
Poor
14 Dec 2019
Gretch
No hot shower , no bottle water Provided in the room, Staff are not helpful.
Business_and_leisure Partner
6/10
Pleasant
07 Nov 2019
Chris

not for everyone

a small stain on a bedsheet which was probably there before,made the receptionist charge me circa the price of one more night. also i had rat sized cockroaches in my shower. ice cold shower. tv doesnt work.bad wifi.good breakfast
Partner
8/10
Excellent
21 Jun 2019
Verified traveler
Not like, the very limited parking area
Friends_and_family Family
6/10
Pleasant
15 Apr 2019
Verified traveler

De Luxe is ok.

The service was okay but not comparable to 5 star-rated hotels amd the rate is reasonably priced.
Partner
2/10
Poor
03 Jan 2019
Verified traveler
Hotel over all ok, nr 1. no hot water at all the time, 2. problem order food from restaurant during Christmas and New Year, (close early or not open at all ) 3. the worst part rats in room after complains thy install traps in room, 4. Elevator not working most of the time
Friends_and_family Partner
10/10
Exceptional
07 Nov 2018
Verified traveler
Accessible and near to everything like foods and other places.
10/10
Exceptional
29 Jul 2018
DRE
A nice hotel around a lot of stores and not to far from the malls and I would recommend them to everyone !!!
8/10
Excellent
09 Jul 2018
JEANETTE
It was a good stay. Clean room.
8/10
Excellent
26 May 2018
Verified traveler

nice hotel... food is good..

hotel is clean..we were surpirsed with their food servings for a cheaper price its already more tyan enough... staff so far were okay.. accomodating.I recommend this hotel..
4/10
Poor
08 Apr 2018
ic

Not nice

Humid.. the aircondition is not functioning well. The room was not cleaned. When we came back in the evening on our second day, the room was still the same. Cleaning was not done, though was informed the front desk. There's a mice roaming around the corner of the room. Lastly, the room is not sound proof. At 10pm we can still hear noises coming from the other rooms, lika dragging of charirs, children running and banging of doors. On the positive side, the location is good.
4/10
Poor
14 Mar 2018
Chris

One night

Just one night all that was needed. I’m used to a motel with hot water and water you can drink.
2/10
Poor
02 Mar 2018
Verified traveler

They couldn’t find my reservation want to charge m

They try to charge me twice they were very unhelpful when I want to find something to be delivered to the room I thought the front desk clerk was rude would not recommend this to anybody
4/10
Poor
04 Jan 2018
Jennalyn

Bad, bad and old

The hotel's location is an overcrowded area. Parking lot is an unkept & unpaved space through a narrow alley--insufficient spaces for guests. Room has no fridge, has extremely weak A/C unit. Mosquitoes are temporary roommates. Understaffed facility. Customer service representative is uninterested. Lobby is noisy. I would not recommend this hotel to anyone.
Family
10/10
Exceptional
28 Dec 2017
andres

Walk in booking seems better

Why no free breakfast / Why an inferior room was provided / Why front desk do not know who will issue official receipt /
8/10
Excellent
07 Jul 2019
Verified traveler
シャワーの蛇口が3つあり、お湯の出し方がわからなかった
Friends_and_family Family

Location & surroundings

De Luxe Hotel
Capt. Vicente Roa Street, Cagayan De Oro, Philippines

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De Luxe Hotel

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