Red Planet Cagayan de Oro

6/10

Pleasant

24 Apr 2026

Tony

AC is efficient and shop’s nearby. Some features need to be fix!

Business

2/10

Poor

20 Apr 2026

Genalyn

We had a very disappointing experience during our stay at this hotel. The noise at night was unbearable, making it very difficult for us to sleep. We were expecting a restful stay, but unfortunately, we barely got any rest due to the constant disturbance.

In addition, the staff were not very accommodating or attentive to our concerns, which made the situation even more frustrating. We hoped for better service and hospitality… Sorry, just being truthful😇

Family

10/10

Exceptional

26 Mar 2026

Marie Joy

Good

Self

10/10

Exceptional

21 Mar 2026

Tiffany

Very clean rooms and bathrooms with friendly staff.

8/10

Excellent

08 Mar 2026

Carlo

pleasant stay

8/10

Excellent

26 Feb 2026

Alberto

Always a pleasure to return to this property. This time we were given one of the renovated rooms which now includes a desk and chair. A good addition. The big pluses remain the same...courteous and prompt service, clean, modern and air conditioned rooms, strong wifi, excellent location for shopping, dining and doing business in the centre of town. For those accustomed to spacious rooms, you will find these accommodations small but it is difficult to find other properties who can beat their rates. Looking forward to the next time.

Family

10/10

Exceptional

28 Jan 2026

Neil

Everything,

Friends_and_family Family

8/10

Excellent

15 Jan 2026

brigida

Room clean and cool only its to the minimum of personal necessities.

4/10

Poor

14 Jan 2026

Georsadd

Centrally located hotel, just a short walk to SM. Unfortunately, the air conditioning was not working properly and we had to ask staff to operate it for us. The twin room was quite small, with no chair or table, essentially just the beds and limited space for carry-on luggage.

Friends_and_family Family

6/10

Pleasant

09 Jan 2026

Richard

This staff was courteous. The air conditioning was not cold in the bedroom
The toilet seat in the bathroom had a crack in it. And it could pinch or cut somebody's behind.

Self

6/10

Pleasant

03 Jan 2026

Aivie lee

Blow dryer not working. Shower drainage is very slow.

Leisure Family_with_children

8/10

Excellent

02 Jan 2026

Marguerite

Comfortable.

Self

8/10

Excellent

18 Dec 2025

Clifford

Always a pleasure to return to this property. Staff were oustanding as usual. Only one elevator working so some wait to go up and down. New lobby area great. Room met all expectations...air con worked well and hot water in the bathroom. See you again in February.

Leisure

8/10

Excellent

11 Nov 2025

John Paul

Just beside the SM mall

Business Self

6/10

Pleasant

05 Nov 2025

Irin

The room it’s not bad ,the bathroom my concern shower glass not clean , bleach your showers room and brush every corner .. no hand towel, no wash cloths .. towels didn’t clean .. I’m the hotel Inspector of Hotel North Carolina .

Leisure Partner

8/10

Excellent

01 Nov 2025

David

The room had a single queen sized bed and was smaller than I was expecting, but we were only there to rest and sleep so it was fine. It was clean and had nice hot water for showers. The mall is directly next door so that was a big plus. The restaurant Circa 1850, located right in front, had very good food also.

Leisure Partner

8/10

Excellent

14 Oct 2025

Dwight

The rooms are pretty plane nothing great about them

Business

8/10

Excellent

22 Sep 2025

Darren

Hotel undergoing renovations

Partner

4/10

Poor

14 Sep 2025

William

Not great

the place was under renovation when I stayed there. the rooms are very small. first room the AC was not working. they switched our room. sencond roomthe door wouldn't lock. parking is very limited, many things within walking distance. the breakfast provided is from the restaurant outside the hotel. It's a very limited menu and the service at the restaurant is the worst. 40 minutes waiting for a breakfast that was never delivered.We left after 40 minutes of waiting. I would not stay here again. there are many other hotels in CDO in the same price range.

Partner

10/10

Exceptional

08 Aug 2025

Clifford

Always a pleasure to return to this property, with its friendly and efficient staff. Its location cannof be beaten, \"sandwiched\" between the 2 entrances to SM Mall, a few steps from Limketkai Mall and easy walkable to Ayala Centrio Mall. Rooms are compact, just fine for those who will be out shopping or other activities and use the room just for sleeping. As usual we parked in the hotel garage and either walked or taxied to places around town, thereby avoiding traffic and issues finding parking.

Leisure Family

10/10

Exceptional

08 Aug 2025

Jack

Close to malls

10/10

Exceptional

15 Jul 2025

Sulaiman

Nice hotel close to sm mall and Robinson walk2 minutes.

10/10

Exceptional

13 Jul 2025

Anne

In the heart of Cagayan de Oro, with the main mall and restaurant that opens early for breakfast directly outside hotel lobby. The convenience of this location, along with warm welcomes within the hotel and reception and drivers always waiting outside to offer transportation that can be arranged by hotel, with two preteen children, this place met our expectations for a visit.

Leisure Family

8/10

Excellent

09 Jul 2025

Charisse

property is close proximity, to shopping center and restaurants. conceirge and customer service/guards are accomodating.

Leisure Family

8/10

Excellent

05 Jul 2025

Osmanas

Great simple hotel room for good sleep

Leisure Partner

10/10

Exceptional

21 Jun 2025

Brian

They held our luggage until our flight which made it better for us to visit the area.

Leisure Family

6/10

Pleasant

20 Jun 2025

Charisse

the hotel was just few steps to the mall, covenient to groceries and shopping center.

Family_with_children

10/10

Exceptional

14 Jun 2025

Roland

Downtow

8/10

Excellent

05 Jun 2025

Roland

best location

Business_and_leisure Family_with_children

6/10

Pleasant

04 Jun 2025

Roland

i like the locaion

8/10

Excellent

01 Jun 2025

JUDIANNE

It served its purpose

Leisure Self

6/10

Pleasant

31 May 2025

Nigel

Staff were friendly, room small but leak in bathroom and grey smelly towels was not good. Clean towels and no leak would have been a reasonably good stay and very good value for money

Leisure Friends

8/10

Excellent

13 May 2025

Jonald

Convenient

Business_and_leisure Self

10/10

Exceptional

21 Apr 2025

Alan Cesar

Literally attached and next to main entrance to SM Cagayan. So convenient.

10/10

Exceptional

19 Apr 2025

Nanette Jude

Cleanliness

10/10

Exceptional

16 Apr 2025

Steven

Very well managed and was a great value for what we were charged. The location is excellent also, and the restaurant Circa Eatery 1850 beside the hotel, was fabulous.

Business Partner

6/10

Pleasant

07 Apr 2025

Carlos

Very small rooms. Not even a chair or stool can comfortably fit. Practically only one dining option on the property (a cafe that is a bit expensive) so if you're up at 5 am and looking for coffee, tough luck. Only sundries in the room all-in one shampoo; not even soap inside the shower; no coffee or water. Which explains the low -- and great -- price, I suppose.

But great location (surrounded by a big mall!), which is perfect for a night or two. Also great parking options.

Business Self

8/10

Excellent

25 Mar 2025

Myca

Convenient

2/10

Poor

06 Mar 2025

Xiang

Room noise

6/10

Pleasant

22 Feb 2025

marigold

Convenient location. Mall is practically less than a minute walk. Noisy if your room is next to street.

Practically rooms are not noise insulated. You can hear the baby crying in the next room, street hawkers outside.

Water pressure is not strong. Shower practically a trickle-depending on time of day.

Very attentive and helpful staff.

Business_and_leisure Self

10/10

Exceptional

02 Feb 2025

Amarlito

Place was a good stay for a night

2/10

Poor

26 Jan 2025

Lorenz adrian

The toilet was flooded from the leak in the videt

Friends_and_family Friends

8/10

Excellent

09 Jan 2025

Clifford

A pleasant return stay, due in part to the excellent, friendly and courteous staff. Water in the shower was hot and strong...so perhaps this issue is now fixed. Slow drainage was easily fixed by housekeeping. Grey towels were replaced by new white ones the aecond day. Looking forward to returning in a couple of months.

Leisure Partner

10/10

Exceptional

18 Dec 2024

Emory

Good customer service

Leisure Partner

8/10

Excellent

07 Nov 2024

Clifford

Once again, we were happy to return to this property, and were welcomed by a friendly and courteous staff. For us, its the best value and the most convenient for short stays in the downtown area, directly located a step away from both SM Premier and Limketkai shoppimg malls. The rooms are small, so anybody looking for more spacious accommodation might prefer to look elsewhwre but upu cznt beat the price, in our estimation. The Pancake House next door is open for nreakfast from 6AM. and indoor parlkng on the 2nd floor of the hotel is available.We will be back again soon! thanks for a great stay.

Leisure Partner

6/10

Pleasant

26 Oct 2024

Edna

Location is very central

I love the location of the hotel being very central. Been here many times but this time was a letdown. The linens are worn and tired, desperately needing replacement. I showed photos of the torn towels and moldy pillows to the staff at reception who are very apologetic.

Friends_and_family Family

8/10

Excellent

05 Oct 2024

Victor

Shower drains to slow

2/10

Poor

07 Sep 2024

Dana

Arrived to blacked out lobby .. could. It check
Dusty highway right outside front door. Noisy traffic rolling maniacally all over. No free breakfast included. Room looks like a frige with a bed. YOU GET WHAT YOU PAY FOR!

Leisure Family

10/10

Exceptional

21 Aug 2024

Paul

The staff were very friendly and very accommodating when I arrived early for my check in. I would definitely recommend this hotel to many of my friends and family traveling to Cagayan de oro.

Leisure Family

8/10

Excellent

28 Jul 2024

sveinung

Nice hotel

Good experience

Partner

10/10

Exceptional

16 Jul 2024

Mherlie

Good

8/10

Excellent

11 Jul 2024

Ella

The latest of many stays at this property which remains my favorite place to stay in CDO, for its location, price, parking facility, and staff. One new addition in the lobby: a free water filling station. This time: there was plenty of hot water in the shower, and the air conditioning was easily adjusted for personal comfort. We mentioned to counter staff that the faucet in the bathroom was faulty. We look forward to returning in 2 months.

Leisure Family

8/10

Excellent

10 May 2024

Clifford

Always a pleasure to return to this property, especially because of the courteous and friendly staff.If you are going to CDO for shopping and just want to walk to the downtown malls and stay somewhere convenient at a reasonable price, there is little beat Red Planet. Air conditioning in the room was super cold and we couldn't adjust the temperature so turned it off at night. Other than that it was a great stay. Will go back again soon

Leisure Partner

8/10

Excellent

03 May 2024

Edna

Next to the mall

Location is very central, next to one of the biggest mall in the city. Staff are helpful and friendly. The housekeeping staff are excellent.

Partner

10/10

Exceptional

01 May 2024

James

The staff was friendly and accomodating. I appreciated their kindness and consideration and attention to detail.

Business_and_leisure Partner

8/10

Excellent

23 Apr 2024

Samuel

Close to the mall and restaurants

Leisure Self

8/10

Excellent

07 Apr 2024

Jose

The staff went above and beyond to transfer me to another room because the AC stopped working.

2/10

Poor

01 Apr 2024

Roy

We had a three day reservation and checked out after the first night!!!!

i have traveled extensively and been in hotels, inns, B & B's and hostels all over not just Asia, but all over the world. This was one of the worst, if not the worst, property I have ever stayed in!!!!

I stayed here years ago and while the facility needed an upgrade then, the staff was so accommodating that it was still a reasonable choice. That is far from true now!

The peeling paint/plaster on the walls, A/C unit that sounds like Chicago in the dead of winter and filthy rooms are worsened by an \"I don't care\" attitude.

We checked out early and the desk clerk didn't even ask why!!! Other couples did the same and yet no one, that I know of, was asked.

The owner needs to decide if they want a successful business to be proud of, or a flop house!

It's just a nightmare, now.

Leisure Partner

10/10

Exceptional

01 Apr 2024

Aislinn

My family and I had an amazing stay. Close and walk in distance to everything, rooms are cozy and clean. We will always come back here.

Friends_and_family Family

2/10

Poor

31 Mar 2024

John

Room was dirty, checked out early as I refused to stay there. Water dripped constantly. Toilet ran constantly. Towels were yellow from stains

Leisure Family

6/10

Pleasant

28 Mar 2024

Aisa

Free water is Very far from My room.

10/10

Exceptional

05 Mar 2024

Clifford

Always a pleasure to return once again to this property. The staff and it's location are excellent: housekeeping was prompt to fulfill requests, and the guard in the garage made sure we had parking despite the fact the hotel was full. Comments I made on previous stays regarding condition of towels and temperature of water seemed to hzve been heeded as both were now fine. The shower stall in our bathroom did not drain easily and we reported this to the front desk. We look forward to our be next stay here.

Leisure Family

8/10

Excellent

17 Jan 2024

Verified traveler

Great Staff, Great Location but needs a refresh!

Excellent hotel staff all-throughout. Rooms are right-sized for the price and location is hard to beat. Rooms need a re-fresh however, and sheets/beddings and towels badly need replacement. Mold and seeping moist-in-walls and its associated smells will also have to be treated.

Business Self

8/10

Excellent

11 Jan 2024

Clifford

The most convenient location in downtown CDO for shopping and dining. And if you're a foreigner and need to visit the Bureau of Immigration you are a few steps away. Staff are always super pleasant and friendly, so it's always a pleasure to go back. There are a couple of areas you need to know about this most recent visit, however. The water was never more than lukewarm ( refreshing for me!) And the a/c was noisy (used ear plugs at night). All in all for the good value and location it's hard to beat. Will go back again

Leisure Partner

6/10

Pleasant

09 Nov 2023

Clifford

This is an additional review to multiple stays over recent years. This property is ideal for those going to CDO for shopping and other business in the city center. The biggest asset is the excellent staff, who always provide friendly and attentive service. Sadly, the same issues continue in the area of the property's condition: towels are still gray, possibly due to improper laundering and eventual buildup of dirt. Air-conditioning units are noisy, and wall controls do not operate efficiently. Additionally, during this stay, no hot water was available, due to a boiler requiring repair. And in our room, the safe was unusable, We strongly recommend management make regular room inspections a priority and, if they have not already done so, make representations to the owners to improve the property's physical condition. With its great location and excellent staff, this hotel deserves to be successful. We continue to support Red Planet CDO through booking there, however the above issues may give some guests cause for not staying there again. Wishing you well in your endeavors.

Leisure Family

10/10

Exceptional

28 Oct 2023

Shane

Good restaurant , close to malls and excellent customer service .

Business_and_leisure Partner

8/10

Excellent

14 Oct 2023

Doug

The hotel could provide water to the room for the price of the rooms

10/10

Exceptional

30 Sep 2023

Marcheryl

Staff very nice and approachable

Leisure Family

10/10

Exceptional

18 Sep 2023

Marcheryl

Very nice please, staff very accomodating

10/10

Exceptional

27 May 2023

Emory

Nice place to stay and the price was good

Leisure Partner

4/10

Poor

18 Apr 2023

Eric

Disappointing property, hard to locate front entry, dirty, broken toilet seat and shower head, no bar soap or hand or face towels; noisy halls, no desk or chairs, crowded with only room enough for the bed

Leisure Partner

8/10

Excellent

27 Mar 2023

Ronald

need some deep cleaning to clear black molds

Location is great, easy access to the mall, groceries. Very accessible to ride going to the airport. The staffs are so amazing. The only negative is the black molds at the bathroom walls and ceilings. That needed to the deep cleaned.

Business

8/10

Excellent

10 Mar 2023

David

My red plant experience

I do not complain much so this is just to help in future yes my stay was good. I stayed red planet Manila I think maybe it is new building so cleaner in bathroom. I noticed maybe due to age but a lot of mold and mildew on bathroom. Maybe most people did not realize there is a exhaust fan to help. And internet always dropping off even I am in the room some what annoying to me this is just my opinion. The price is good booking online and I need to be on a budget. This does not mean I will not stay at a red planet because I do like the price and is nice hotel and at a good budget. As I travel back to my place in US I will be staying back in Manila on my way back. This is not to be negative comment I hope just something to help your company grow in the future. When I travel back to Philippines I will stay at red planet because it does fit my budget and I always feel safe doing so.

Self

8/10

Excellent

24 Jan 2023

Enrique

Shower drain slow and the shower area will fill of water all sober the CR

Leisure Family

6/10

Pleasant

22 Dec 2022

Clifford

A fan and repeat customer: always enjoy the friendly and attentive staff. Security officer helpful in providing parking space. Over time, housekeeping checks and general maintenance have deteriorated. Our bathroom: leaking faucet, sink not draining properly, no soap in dispensers, shower caddy removed. Towels grey in color through improper washing. Hope management can resolve and institute appropriate abd regular checks to assure customer satisfaction. This property remains a place to stay due to its location.

Leisure Partner

2/10

Poor

16 Nov 2022

Clayton

the hotel was very cheap and the room did not have anything but a bed

Business_and_leisure Self

8/10

Excellent

31 Oct 2022

Edna

Convenient location

This is a no-frills accommodation next to a shopping mall. Very handy to restaurants and transport. The room provides bare essentials but clean.

I arrived just before 5am and couldn't be checked in until 2pm. Waiting in the lobby was extremely uncomfortable in the 30-degree-Centigrade heat as there was only a single electric fan for the whole area. I had to go to the nearby Jollibee diner for an unplanned early breakfast to pass away time until the mall opened at 10am.

I didn't enjoy waiting in the hot uncomfortable lobby for hours before getting checked-in but the location is best for dining and shopping.

If only the lobby is made more pleasant by cooling it sufficiently, it would have been a better experience for me. I stayed for two nights and used it base to visit nearby places of interests.

I have stayed both in Seda Centrio and the Luxe Hotel in my previous visits and this is my first in Red Planet.

For comfort and customer service, Red Planet lags way behind. You get what you pay for. Luxe was fully booked so I have chosen Red Planet only for its location.

For a good and enjoyable experience, stay with the best - either Luxe and Ceda Sentrio.

Partner

6/10

Pleasant

18 Oct 2022

Armando

The hotel staff are courteous and helpful. The hotel is close to commercials areas like dinning, shopping and transportations. The hotel needs major updating.

Leisure Self

8/10

Excellent

23 Sep 2022

Shane

I like the location, walking distance to 3 malls. The hotel room looked rather old. Price was very reasonable and overall it was a vey good value.

Leisure Partner

6/10

Pleasant

22 Aug 2022

Timothy

The room was extremely small, no desk or chairs, No place for your luggage or even a rack to set it on. You get what you pay for I guess. The restaurant downstairs was nice but the service very slow, you could tell the workers there wanted to be somewhere else. Having the SM mall right next door made the stay ok. If our looking to save money this is the place, they do provide free wifi in your room. If you want a nice view and big room look elsewhere

Business_and_leisure Self

8/10

Excellent

18 Aug 2022

Shane

Restaurant is nice...

Leisure Partner

6/10

Pleasant

23 Jun 2022

Clifford

First the good stuff: nice to come back again to this property so conveniently close to all shopping malls. (Regular customer before COVID!). We also could park in the hotel garage: a huge plus! Check-in was a little challenging: only one elevator working and seemed preprogrammed to go up and down floors 4 times before we were able to reach reception ground level. Reception clerk informed us that credit card machines weren't working but since I had prepaid (I had to point this out) it wasn't an issue but certainly would be for other guests. The main point: the property is in need of renovations/repairs. Shower head and lights not working properly, air conditioner noisier than before, towels now dark grey. But on leaving we were greeted by name by another clerk who remembered us as regular guests. Much appreciated! Will still continue to book this property (for above reasons) but urge owners to ensure proper maintenance and initiate budget for rehab.

Leisure Partner

4/10

Poor

29 May 2022

Robert Oliver

Red Planet Hotel Not Great.

The room was moldy and smelling of mold, with poor ventalation, non opening window. Black mold in bathroom in all the corners. Sheets and towels were brown not fresh. The safe did not work but they did replace it. The only good thing was the location next to the Mall and the restaurant Circa food & service was very good.

Partner

6/10

Pleasant

12 Apr 2022

William

Hotel Maintenance

Hotel is not well-maintained. Needs repainting specifically the ceiling of the bathroom. I preferred this hotel because its very covenient for transportation and beside SM mall.

Business

8/10

Excellent

08 Apr 2022

Jose

It's a budget friendly hotel. You get what you paid for. It's sufficient for a few days stay.

Leisure Self

10/10

Exceptional

31 Mar 2022

Enrique

Great place to stay for the price

Leisure Family

8/10

Excellent

06 Mar 2022

HHWM

Nice hotel

Nice hotel, nearby malls, clean and nice staff. Good food nearby Circa

Partner

6/10

Pleasant

27 Feb 2022

Hazel Ann

Lousy Front Desk experience

Unlike other hotels I booked on online which only ask for my “I.D” and “Vaccination Card” upon check in, here at “Red Planet” has the worst “front desk experience”..Its a “30minute” waiting time and they dont even have a “notification” in their system that you already booked online..Its the customer’s effort to look for the “booking details” or any proof the you already booked & paid online😞😞

Self

2/10

Poor

09 Dec 2021

Richard

Of all Red Planet. I think not worth it.

Filthy. Aircon unit smelly and not working well.
Floor smelly like algae, oily and streak marks of water on the floor. Moulds on shower head. Towel is very very old

Business Partner

6/10

Pleasant

12 Nov 2021

RIAMAE

I LIKE THE PLACE,ACCESSIBLE SA LAHAT BUT THE BAD THING IS NO TELEPHONE,YOU CANT ORDER FOOD FROM THEM GOOD THING FOOD PANDA IS EVERYWHERE THX TO FOOD PANDA.

Business_and_leisure Partner

10/10

Exceptional

25 Aug 2021

Carluz Jay

Clean

Business Self

10/10

Exceptional

18 Apr 2020

Verified traveler

The good wifi,,and the staff friendly and helpful

Friends_and_family Family

8/10

Excellent

02 Mar 2020

Verified traveler

Staff were courteous and friendly. Red planet just need to fix some stuff:

1. One elevator is not working
2. Room Door knob is very hard to open from the inside
3. Broken body wash dispenser
4. Water in shower is too slow. You need to position your seld near the tiles while taking a bath
5. Busted TV converter. Though maintenance was quick in fixing it when we reported it.

Business_and_leisure Partner

8/10

Excellent

06 Feb 2020

Verified traveler

has parkingspace

Business Family

10/10

Exceptional

04 Feb 2020

Thomas

Woth a stay

Conected to the mall. Has a great restaurant in front. Wi fi works great. Best shower i have ever had in the Philippines. the room is a little small but the price is so nice. Was going to just try this hotel for 1 night but stayed for 4 i will stay here again as it is very convenient. just outside the hotel also has airport shuttle services every hour at a reasonable price

Partner

8/10

Excellent

28 Jan 2020

Verified traveler

I like Ref Planet in general except the very limited parking soace. The rest is very good!

Friends_and_family Family_with_children

10/10

Exceptional

26 Jan 2020

Gimel lunie

Hard to find anything negative about this hotel. 5 star all the way

Friends_and_family Family

6/10

Pleasant

25 Jan 2020

Verified traveler

So tiny room. Room doors are so loud when you close it

Leisure Self

2/10

Poor

21 Jan 2020

Verified traveler

Worst hostess!

The place is so small for a family and very expensive for that kind of accommodation. The bathroom was untidy. There was a cockroach on the kitchen sink. The closets were broken. We told the host Andrea that we were going to check out at 11am but she did not come on time. The television was put on top of the dining table and the volume is not working. Above all she promised to deposit to our account the 1,000 deposit fee and she didn't.

Friends_and_family Family

6/10

Pleasant

19 Jan 2020

Phillip

Just ok, but at least they had a warm shower

Room smelled of mildew, rooms are small and very little parking available

Partner