Mallberry Suites Business Hotel

8/10

Excellent

07 Apr 2026

Michael

Lost wifi several times in room 436. Breakfast ok. Had bacon last day there. Thankfully. Staff amazing. Spouse killed a cockroach. Need to spray for bugs. They lay thousands of eggs you see one roach theres thousands you dont see.

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Anelyn

Love the ambiance, staff are nice.
Except for my check out took me few minutes to clear my room.
Otherwise, I enjoyed stay.
Thank you!

8/10

Excellent

09 Mar 2026

Garry

I would rate this five stars, but I had a poor sleep due to workers in the next room making noise at 5am. Very poor idea.

On the upside, I’ve never seen a better staff. Everyone greeted us with professionalism and courtesy found only in the very best hotels. Great staff.

Partner

10/10

Exceptional

29 Jan 2026

Brett

Malberry Suites is always our first choice in Cagayan!
Thier staff is extremely accommodating!
Always a nice stay!

Friends_and_family Family

8/10

Excellent

06 Jan 2026

Marguerite

Great location.

Self

10/10

Exceptional

09 Nov 2025

MaTeresa C

The staffs are always ready to assist & help. The security are amazing.

6/10

Pleasant

20 Oct 2025

Juditha

Good location need some room amenitiea upgrade

Room is clean,
Food is ok
Location is excellent.
Staff is very friendly and respectful ,greeting w smile feel homey...
But
Tv need upgrade ..No Netflix, tvcable sucks
We watch 1970 movies and thats it no other good channels choices .
Toilet flush need to hold and push til it flushes.
Just 2 hangers in the closet.standard supposed to be have 6/6 w clips and without clips total of 12.
Bed dont have mattress protectors scary for bugs and pillows is super hard.
But were not always in the room

Friends_and_family Family

6/10

Pleasant

18 Oct 2025

Jhai

room's washroom are in bad condition. sinks are clogged. slippery tub. breakfast is good but less variety. staff are friendly.

Partner

8/10

Excellent

10 Oct 2025

Scot

This is a very nice motel. The Wi-Fi here is not great and the television cable system is not great. However, the two restaurants there and the free breakfast in the morning are all good. The rooms were very clean and our stay pleasant.. the service at this hotel is excellent

Friends_and_family Family

4/10

Poor

08 Oct 2025

Joseph

N/A

Business

10/10

Exceptional

01 Oct 2025

Joshua

Love the staff here

8/10

Excellent

29 Sep 2025

james

Good price convenient location

10/10

Exceptional

19 Aug 2025

SHANNON

It is always a pleasurable experience staying here.

Business

10/10

Exceptional

05 Aug 2025

Theoville A

The view behind the hotel was poorly kept.

Leisure Friends

6/10

Pleasant

26 Jul 2025

Boripat

Good affordable stay. Not amazing in detail.

Good room with good bed and pillow. Not amazingly clean. Good location close to cafe, restaurant, super market and shopping mall.

Bad wifi connection. Slow and unstable.

Business

10/10

Exceptional

20 Jun 2025

Mitch

Nice place to stay

Leisure Partner

10/10

Exceptional

17 Jun 2025

Sirois

The service at this hotel couldn’t be better. The customer service is 6 star. I have stayed here for the 3rd or 4th time for about a week each time. The staff are very kind and respond urgently to every request. Get the breakfast with your room it is worth it. If you get tired of the food order an omelette, which is included without cheese. The cheese costs too much. Also the only complaint is laundry expense is too much. I wish they would have removed their face masks, to see their wonderful smiles. They are the best and the price is great!

Business Family

8/10

Excellent

02 Jun 2025

Richard

Was decent hotel

Hotel was decent, gym was closed due to repair. Had a pool but never used. Breakfast was mediocre, not very good. But service and people helping you were very nice and accomidating

Partner

8/10

Excellent

24 May 2025

Antonia

Has easy access to shopping and car parking which is a bonus.
Staff are helpful, polite and friendly.
I found the Internet connection too slow
The gym was not in operation at the time of our stay but overall had an enjoyable stay.

Business_and_leisure Family

10/10

Exceptional

10 Apr 2025

Annarose

The staff went above and beyond to make our stay very comfortable and pleasant. I am also very grateful for their residential room which was very roomy and well-suited for a family of four plus one. I am definitely coming back when I visit CDO again.

6/10

Pleasant

25 Jan 2025

Maria Teresa

The halls doesn't have air conditioning, the breakfast is the same the whole days i stayed, Spa bathrooms are dirty and my room bathroom shower doesn't drain fast enough and the sink. the place needs renovation. at least the staff are courteous and helpful

Leisure Partner

10/10

Exceptional

28 Nov 2024

Jacqueline

Good

6/10

Pleasant

12 Nov 2024

Edsel

Not enough parking space. Hair drier in bathroom not functioning well.

Leisure Partner

10/10

Exceptional

03 Nov 2024

Brett

Mallberry SWEET!

Mallberry Suites is always a “mainstay” for us. The staff is friendly, the food is great! The proximity to many places makes it perfectly “centrally located”. Getting a king size bed is a big deal for us because we like to sleep all three of us together. Great pricing on rooms!

Friends_and_family Family

8/10

Excellent

28 Oct 2024

Grace

Accessibility

Leisure Family

6/10

Pleasant

01 Oct 2024

Bibiano Jr

Small floorway

Business Self

10/10

Exceptional

14 Sep 2024

Verified traveler

Excellent location and pleasant stay

Was here for a medical conference and had the most pleasant stay.

Business

10/10

Exceptional

07 Jul 2024

ROBLE

the best

10/10

Exceptional

05 Jul 2024

Osmanas

Great hotel all malls are so close

Leisure Partner

4/10

Poor

09 Jun 2024

Verified traveler

ok for a quick stay, but not ok for business

The hotel is a bit run down, but i saw that they were updating a few items. If you are on business trip and plan to use their amenities, i do not recommend using their boardrooms, unless you are okay with no windows and lighting is really bad (hope you can change them to white lights, there's no way you can do a board meeting there with all of the lights at yellow. Its not a bedroom. There's also no business center where you can do meetings, you'll have to do it in the lobby, so make sure you have a headset otherwise, work inside your room. Good options for food, but very good location. you are really in the city center and everything is walking distance

Business

10/10

Exceptional

28 May 2024

john

I have stayed at Mallberry many times and I have been amazed that the entire staff is so well trained and how they take care of their customers. Hats off too the management!

Business_and_leisure Partner

10/10

Exceptional

17 Apr 2024

judan

One of best hotel in town

Love this hotel,it was everything i expected.
From the nicest hotel crews to the room and restroom cleanliness.I will stay at this hotel again next year.

Partner

10/10

Exceptional

05 Apr 2024

Reah

Wonderful stay

Leisure Family

8/10

Excellent

24 Mar 2024

marilyn

Front desk agent not friendly upon check in. She just gave me the key and didn't tell me where im going same person upon check out didn't even ask me how's my stay poor service of her

Leisure Partner

4/10

Poor

06 Mar 2024

Verified traveler

The room looks old. The linens look dirty. The bathroom needs renovation.

Friends_and_family Family

4/10

Poor

16 Feb 2024

Mohamed

The please waste good 20 years a go but it needs some refurbishment it is in center of town and walking distance from every thing. We were in town to visit with family and we stayed for a week. I will not recommend it for more than one or two days of you are in town for business. The gym is out of order and the pool is useless and they charge an entry fee for the pool. Breakfast is nothing to write about very limited options and you should be early before it is gone. I'm sorry to say I will not be coming back.

Leisure Family

10/10

Exceptional

27 Dec 2023

john

The staff and security officers are the best!! The restaurant has a poor selection and quality of food.

Business_and_leisure Family_with_children

10/10

Exceptional

07 Dec 2023

john

The absolute best service of any hotel!!

Leisure Partner

8/10

Excellent

03 Dec 2023

Henry

Free bfast buffet

Leisure Partner

6/10

Pleasant

16 Nov 2023

graham

Ok stay

Check in good porter excellent , room fine but pillow to big for my wife and no spare in room . Drainage pipes in wall and a tap had been left on above our room so couldn’t sleep then at 2am reported and tap turned off after 25 more minutes plus they moved us at 2.40am . Great location for the shopping malls and immigration offices . Really wanted a better room but none available on hotels. Com website . Hotel has indoor pool but didn’t realize

Partner

10/10

Exceptional

04 Nov 2023

Scott

The staff was super nice and helpful and walking distance to the malls

Leisure

8/10

Excellent

31 Oct 2023

Douglas

I have stayed here lots of times over the years and it is like a home from home and everyone makes me feel very welcome. The room is good as is the location. The choice of food in the Rosso restaurant is not so good following lockdown so I found somewhere nearby to eat in the evenings. I feel very safe there

Leisure Self

10/10

Exceptional

24 Oct 2023

Earl S L

Reasonable rate and accessible

Reasonable room rate and right by Limketkai center where you can easily get cab rides, good food, and other items from the nearby mall

Business Partner

6/10

Pleasant

25 Sep 2023

Cela Magdalen

Breakfast buffet spread needs to be improved . But location is perfect with nearby dining and shopping options .

Business

10/10

Exceptional

05 Sep 2023

Janice

All the staffs are very accommodating and courteous

Business Friends

8/10

Excellent

12 Jul 2023

Cheryelyn

Convenient

Business_and_leisure Friends

10/10

Exceptional

28 May 2023

Henry

Clean and comfortable

Leisure Family

8/10

Excellent

24 Apr 2023

Douglas

Stayed before and very convenient. Knew what to expect Slightly struggling after lock down and one evening all the restaurants closed at 9.30 pm so unable to get any food . That was a surprise and a little incovenient

Leisure Self

8/10

Excellent

01 Apr 2023

Santos

The staff were very helpful, respectful, and always smiling. They even packed fo me the 2 marang fruits i was to bring back to Manila. Thank you staff! However, I was very disappointed when I had to make a deposit of P150 to get a second card key. I traveled from Dipolog to CDO, stayed in 7 hotels before CDO, and Malberry Suites was the only hotel with such horrible policy. I was occupying a 3-pax room, how could we get along with just 1 card key? Also, this was the only hotel without bidet in the restroom- please install one.

6/10

Pleasant

27 Mar 2023

Kenjie

Staff could be friendlier as some are just kinda rude, also please install a bidet as that should be a staple in the bathroom and also fix the bath tab as there was no stopper.

Leisure Self

6/10

Pleasant

19 Jan 2023

Brenda

No comment

Leisure Family

8/10

Excellent

03 Nov 2022

Christopher

This is nicer hotel in CDO if you’re American you should be comfortable I travel a lot and stayed a week at different hotel locally I wouldn’t recommend the other place but this one is fine for family or business it has a restaurant, bar and cafe nothing extravagant but decent and acceptable by western standards

Leisure Self

10/10

Exceptional

30 Jul 2022

Martin

Great value

This is my go-to hotel in Cagayan de Oro. Within walking distance of 4 malls and many restaurants (and in my case my in-laws as well) so it is perfect for me and my wife. staff is friendly and accommodating. Breakfast is quite good and they are bringing back the buffet. Parts of the hotel still under renovation. I think it's a great value.

Friends_and_family Family

8/10

Excellent

18 Jun 2022

Leila

I like the location of the hotel to shopping center and restaurant.

I am not a fan of additional bed costs plus additional breakfast cost. When you booked for the rooms, breakfast was included yet when you pay for additional person, breakfast should also be included in the deal, but no…you also have to pay for breakfast. It also took a long time for the clerks to checked me in and book the additional room.

Leisure Family

6/10

Pleasant

06 Jun 2022

patrick

Sad the hotel was lacking

The hotel was good air-conditioning was working The Internet not that good and I was sad that the pool was not open considering that Hotel was fully booked and we were all showing our vaccination passes. Wasn’t happy with the breakfast either to be honest

Partner

6/10

Pleasant

06 Jun 2022

Verified traveler

Service is great but room is not so clean. I can smell something inside the room. When we arrived one of the cups still had traces of coffee inside. And when i left something when i checked out noone called me about it, i had to go back after a few hrs and ask about it at the front desk. i realized housekeeping didnt inform frontdesk about whats left behind when someone checks out. I do like the fact thats theres a nice spa in the hotel and its just right across a mall.

Business Partner

10/10

Exceptional

18 May 2022

antone

We had absolutely no problems there. Staff were all outstanding.
Restaurant was good. Very convenient to the mall and church. We enjoyed our stay there.

Leisure Family_with_children

8/10

Excellent

26 Apr 2022

Karl Patrick

Cheap But Nice

The hotel is pretty decent and worth the price. My family enjoyed it except they weren't able to use the pool because it is under maintenance. The front desk and house keeping is hard to reach at night and we have to call many times.

Friends_and_family Family

8/10

Excellent

23 Apr 2022

Emelina

Friendly check in clerk

10/10

Exceptional

24 Feb 2022

ERIC

Convenient location for shopping!

Leisure Family

8/10

Excellent

22 Jan 2022

Jethro Antonio

Very close to Limketkai Center and highly accessible. Comfort rooms do not have bidets and the water is always cold.

Business

10/10

Exceptional

08 Jan 2022

Dione Ray

Lacking Bidet

Amazing Hotel a very proper one, but the lacking thing would be a bidet in thier washroom

Partner

6/10

Pleasant

02 Jan 2022

sarah

No pool for kids and no breakfast buffet

Friends_and_family Family

6/10

Pleasant

12 Dec 2021

Necifaro

all good

Business Family

10/10

Exceptional

06 Dec 2021

Dido John

Very good customer service.

Friends_and_family Family

2/10

Poor

25 Jun 2021

Verified traveler

The property has been closed for over a year. We were not able to stay.

Tried calling and using Expedia app and messaging and Expedia was not very helpful at all.

Leisure Family

10/10

Exceptional

31 Mar 2020

Janice

safe hotel

well I love this hotel iv used it 4 times a year this march I could not go as it closed as of the virus

Partner

6/10

Pleasant

10 Mar 2020

Mitch

Next time in CDO will stay at Luxe or Seda

Over all good service.Ist time i've been to a hotel that charged for using the pool, I let them know my displeasure over the fee. Ordered two carrots cakes from the deli in the lobby, both were dried out and could not eat. Let the counter person know about it,the response was ok sorry sir...Ordered food delivered from the outside they charged 20% fee for ordering outside. This place will nickle and dime you to death.

Friends_and_family Family

6/10

Pleasant

25 Feb 2020

Verified traveler

It was the same as other hotels nothing exception within

Leisure Family

8/10

Excellent

13 Feb 2020

Rehamna

Very good

As always very comfortable beds and foods are decent.

Friends_and_family Family

10/10

Exceptional

09 Feb 2020

Verified traveler

very nice to live in

Business

8/10

Excellent

05 Feb 2020

Nestor

I like the Breakfast buffet & how the Concierge is well informative

Leisure Family

8/10

Excellent

03 Feb 2020

Khing

Good...but then others staff on reception area don’t know the process. I booked here with 3 of us. Then they tell us only 2 are free then the other 1 will charge of our breakfast and towel. Until I talk there supervisor why like that I booked good for 3 then we’ll pay again..with that he promise that we will not pay.

10/10

Exceptional

02 Feb 2020

woodrow

Great!

Its a great hotel, huge rooms, nice people

Self

10/10

Exceptional

27 Jan 2020

vien

the room is very clean,i am satisfied.

Leisure Family

10/10

Exceptional

24 Jan 2020

JAMES

Perfect stay away from home

It was very good. Many hotels in the area but I prefer this one. It has restaurants and very convenient location. I like best the nightly music at the lounge.

Friends_and_family Family

8/10

Excellent

11 Jan 2020

Verified traveler

It offers nice breakfast

Friends_and_family Family

6/10

Pleasant

06 Jan 2020

Verified traveler

Breakfast wasn't good no ice, kept running out of butter, service was poor when asked for more anything if they where out.

Business_and_leisure Partner

10/10

Exceptional

30 Dec 2019

Thomas

Christmas shopping stay

I always like staying here. But it might be time for them to update a few rooms. Service is always good.

Friends_and_family Family

8/10

Excellent

30 Nov 2019

Verified traveler

Rat / mouse in my room
Automated 5:30am wake up time via phone which i did not specify upon check in

Business_and_leisure Self

10/10

Exceptional

29 Nov 2019

Anthony

The best

Been a couple times always find service food and facilities the best i had 4.5 star mallberry thanks guys

Partner

8/10

Excellent

19 Nov 2019

Verified traveler

Accessible and near limketkai mall

Business_and_leisure Partner

10/10

Exceptional

16 Oct 2019

Verified traveler

very good!very good!very good!very good!very good!very good!very good!very good!very good!very good!

Friends_and_family Family_with_children

6/10

Pleasant

14 Oct 2019

Verified traveler

seems old, used , some smell lingering. at 2nd floor band could be heard playing and rowdy customers noise kept waking infant.

Friends_and_family Family

6/10

Pleasant

13 Oct 2019

Verified traveler

7th floor where bfast was serve, a little creepy.

Business

8/10

Excellent

11 Oct 2019

Verified traveler

Good value for money

Good location and clean rooms. Staff are friendly and easily acts on requests!

Family

8/10

Excellent

15 Sep 2019

rogelio

near to shopping malls and restuarant and free parking

Leisure Family

6/10

Pleasant

08 Sep 2019

KEVIN

My stay at Mallberry Business Suites

When I chose the hotel it had a fairly good rating so I was confident that I was checking into a good hotel. Upon arrival the hotel was clean, in a fairly good area however the first thing I had an issue with was parking. They do not have suitable parking spaces so it took a few tries and finally caught someone pulling out. The staff was modestly pleasant and helpful. After check in I got to my room and found it a bit small, but acceptable. When I went to take a shower I initially had no hot water, I called the front desk and they came up and got it going. However, there was not enough water pressure to have a good shower and it was impossible to get the water to stay at a comfortable temperature. When I went to breakfast the food was fairly good, but I think the orange juice was a mix, it tasted a lot like Tang, if anyone remembers that. All in all, if you are not too picky, willing to put with a few issues I would say the hotel is a fair value for the cost. This is the second hotel I have stayed at in Cagayan De Oro and I would rate it second. The first was Seda Centrino, it is about double the price, but worth the extra. Some locals told me Apple Tree Inn there is good and about the same price as Mallberry, I will give it a try on my next visit. Hope this review helps someone.

Friends

8/10

Excellent

06 Sep 2019

Verified traveler

Location and place.

Business Self

8/10

Excellent

05 Sep 2019

Wilfred

Accesibility

Business

10/10

Exceptional

04 Sep 2019

Roger

Staff is so friendly, close to shopping, fine dining and wonderful breakfast.

Friends_and_family Partner

8/10

Excellent

10 Aug 2019

erptabuada

Room is clean, personnel are courteous, food is good

Leisure Family_with_children

8/10

Excellent

29 Jul 2019

Verified traveler

The best things about our stay in the Malberry were firstly, the friendly and helpful staff, including the security, concierge, room cleaning staff and breakfast team. Secondly, the lobby has a great atmosphere in the evening and the facilities and staff in the business centre were excellent for flight check in and printing of boarding passes.
On the other hand the junior suite would need upgrading-especially the floor covering. Also, the wifi was rather slow at times.

Friends_and_family Partner

8/10

Excellent

25 Jul 2019

Verified traveler

quiet place but room seemed a bit musty at first

8/10

Excellent

25 Jul 2019

Verified traveler

Great location. Right across is the Supermarket.
For Catholics, nearest Church is just 10 minutes walk.
Staff needs more training though. I asked a question to the Bellboy. He didn’t know the answer. He said he’ll ask the Front Desk. He never got back to me.

Business_and_leisure

10/10

Exceptional

18 Jul 2019

Verified traveler

Good location. We can walk to many places.The staff is always good to us.

Leisure Partner

6/10

Pleasant

08 Jul 2019

Verified traveler

The shower tub was old even it was in superior no bidet. Dirty bathroom and soap was old as it cracked when opened.

Friends_and_family Family

8/10

Excellent

05 Jul 2019

Bojol

Staffs were slow but friendly. 1 min walk to the malls. Toilet bowl flush its like exactly in a public. I have to use my feet everytime i flush it. No class. In my opinion.

Friends_and_family Family

8/10

Excellent

28 Jun 2019

Jfox

Accessible transportation and very near of all important establishment

Leisure Partner

8/10

Excellent

23 Jun 2019

Verified traveler

It would have been nice if they provide tea since I don't drink coffee.
I appreciated the cordless kettle in the room.
A flat iron would have been nice.

Business_and_leisure Self