Name: Halais Hotel
Address: 48 Tran Nhan Tong, P. Nguyen Du, Hanoi, 10000, VN

8/10

Excellent

13 Apr 2025

Minh

Good price quality

Business_and_leisure Self

8/10

Excellent

21 Jan 2025

Peter

Some really loud chickens and a rooster were under my window. The staff was friendly and helpful.

Leisure Family_with_children

4/10

Poor

17 Mar 2024

Jason

Mosquitoes were terrible in the room. There’s holes in the floor of the bedroom. no way to prevent water getting all over the floor in the bathroom as it’s just an open tub and a shower head with a drain on a leveled floor. Don’t be fooled by the lobby and pretty design the actual rooms are quite poor in comparison to other places.

Leisure Friends

10/10

Exceptional

29 Oct 2023

Darren

Very easy check in. We got a room upgraded which was lovely. Check out was very quick. They offered a good breakfast.

Partner

8/10

Excellent

30 Dec 2019

Verified traveler

comfortable hotel 15 min walk from hoan kiem

15 min from the heart of hoan kiem lake, good local eateries near by. Good location and comfortable hotel. It was quiet at night from hanoi standard. The staffs were friendly and helped us book an airport taxi, which was better pricing than grab taxi. free water was a nice add.

Partner

10/10

Exceptional

14 Apr 2019

geoffrey

Excellent hotel, wonderful staff, very clean and great value for your money. I would recommend to anyone. I will certainly stay there again.

Leisure Self

2/10

Poor

12 Mar 2019

S

Floor very dirty. Laundry service is even worse, destroyed 2 pieces of my clothes.

2/10

Poor

10 Feb 2019

Milan

Very bad experience

we stayed there 7 days and booked and pay in advance (the biggest mistakes). We also asked about clean and not noisy room! The place was very noisy (we stay on 5th floor) all night can hear horns of the cars, motorbikes. the worst experience was that another room made a noice during the night till 6 am when we informed reception many times with 0 % help. They call us back if alright but the music and noise was still loud especially base of speakers. We have a small kid and was impossible to sleep. Music from another room started at 10 PM and goes over whole night till 6am (it takes 4 last nights). Unbelievable how staff of the hotel was not able to solve this out. Also hot water in our bathtub was not working, as we paid for it. The mess under the bed - cigarets, empty bottles of water etc (we took a pictures). Very bad cleanliness. Smell of the room (no smoking as we were informed) was very bad (smell of cigarettes), poor breakfast as well.

Family

8/10

Excellent

18 Apr 2025

Mao

施設は古めでしたが、部屋が広く清潔で快適に過ごせました。中心からは少し離れますが、うるさくなく、周りに飲食店もたくさんあったので良かったです。

10/10

Exceptional

09 Nov 2024

takeshi

Hotel was very kind so that we could visit a restaurant which we really difficult to contact from foreign country. Thank you so much.

8/10

Excellent

02 Nov 2024

Mario

Eine gutes Hotel mit ausgezeichnet Personal

10/10

Exceptional

04 Jul 2024

Ryohei

朝食も美味しく、部屋滞在も快適でした🤗

Business Self

8/10

Excellent

13 Jun 2024

RYO

スタッフ対応は親切と交通の便利がいい。

Business

8/10

Excellent

08 Apr 2024

Nadia

Le personnel était aux petits soins!

Business_and_leisure Self

6/10

Pleasant

01 Jan 2024

Giulio Gasparri

Let’s start with the positive:
Staff is friendly and accommodating, and there is at least one receptionists with good English skills.

Breakfast is various but average, nothing exceptional.

Negative:
The structure is quite old and would benefit a deep renovation inside.
The room was quite noisy from the traffic outside and the pillow too thick without other options.

Leisure Partner

8/10

Excellent

18 Jan 2023

Thanh

Sehr guten zentral, Personen freundlichen

Business_and_leisure Friends

8/10

Excellent

21 Dec 2019

CHANYOUNG

굿