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Heritage Ham Long Hotel And Spa

Hanoi and North · Vietnam

42-44a Ham Long StreetView location

9.8/10Excellent116 Reviews
Cleanliness10.0/1010.0
Service9.8/109.8
Comfort9.0/109.0
Condition9.8/109.8
Amenities9.6/109.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Heritage Ham Long Hotel And Spa

A stay at Heritage Ham Long Hotel & Spa places you in the heart of Hanoi, within a 15-minute walk of Hoan Kiem Lake and Hanoi Opera House. This luxury hotel is 1. 1 mi (1. 8 km) from Hanoi Old Town Night Market and 0. 9 mi (1.

5 km) from St. Joseph's Cathedral of Hanoi. Treat yourself with massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a reception hall.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hanoi? This hotel has 550 square feet (51 square meters) of space consisting of a conference center and meeting rooms.

A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours). Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe.

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Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM. Make yourself at home in one of the 100 guestrooms featuring minibars and Smart televisions.

Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and coffee/tea makers.

A stay at Heritage Ham Long Hotel & Spa places you in the heart of Hanoi, within a 15-minute walk of Hoan Kiem Lake and Hanoi Opera House.

This luxury hotel is 1.1 mi (1.8 km) from Hanoi Old Town Night Market and 0.9 mi (1.5 km) from St. Joseph's Cathedral of Hanoi. Make yourself at home in one of the 100 guestrooms featuring minibars and Smart televisions.

Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hanoi?

This hotel has 550 square feet (51 square meters) of space consisting of a conference center and meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).

Popular amenities

Swimming Pool
Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Non-smoking
Business facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Private host property Pets not allowed Service animals not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A damage deposit of VND 1 will be collected before check-in.

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from January to December.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Mobile payment options include: Apple Pay and Samsung Pay
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: VND 630000 per vehicle (maximum occupancy 3)
    • Nearby parking fee: VND 200000 per day (98 ft away)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: VND 800000 per night
    • Credit card charges are subject to a surcharge of 3 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Vietnamese

    Japanese

    English

    Chinese (Mandarin)

    French

Nearby attractions

Hom Market 0.3 km / 0.2 mi
Vietnam Women's Museum 0.5 km / 0.3 mi
Embassy of Laos 0.5 km / 0.3 mi
Trang Tien Plaza 0.6 km / 0.4 mi
Thong Nhat Park 0.7 km / 0.5 mi
Hoan Kiem Lake 0.8 km / 0.5 mi
Center International Trade Fair Hanoi I.C.E 0.8 km / 0.5 mi
Hoa Lo Prison Museum 0.8 km / 0.5 mi
Embassy of Cuba 0.9 km / 0.6 mi
Lý Thái Tổ Monument 1 km / 0.6 mi
Vincom Center 1.1 km / 0.7 mi
Hanoi Opera House 1.1 km / 0.7 mi
Hanoi Municipal Party Committee 1.1 km / 0.7 mi
Central Maternity Hospital 1.1 km / 0.7 mi
Vietnam Revolution Museum 1.2 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2025
  • Total number of rooms: 100
  • Number of floors (main building): 12
  • hotel
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Local and international callsExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
Show 8 more facilities & services
  • Laundry serviceExtra charge
  • 24-hour security
  • Smoke detector
  • Lift access
  • Concierge
  • Electric kettle: 1
  • Restaurant: 1
  • Breakfast room
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE ROOM WITHOUT WINDOWDOUBLE • ROOM WITHOUT WINDOWDBL.NW-1

    Photos are not available for this room type.

    Heritage Ham Long Hotel And Spa

    DOUBLE ROOM WITHOUT WINDOW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ROOM WITHOUT WINDOW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NW-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Heritage Ham Long Hotel And Spa

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Heritage Ham Long Hotel And Spa

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE PREMIUMDOUBLE • DELUXE PREMIUMDBL.DX-PI

    Photos are not available for this room type.

    Heritage Ham Long Hotel And Spa

    DOUBLE DELUXE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Heritage Ham Long Hotel And Spa

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEWDBL.CV-DX

    Photos are not available for this room type.

    Heritage Ham Long Hotel And Spa

    DOUBLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Heritage Ham Long Hotel And Spa

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE CITY VIEWTWIN • DELUXE CITY VIEWTWN.CV-DX

    Photos are not available for this room type.

    Heritage Ham Long Hotel And Spa

    TWIN DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Heritage Ham Long Hotel And Spa

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIER KING BEDDOUBLE • PREMIER KING BEDDBL.KG-PE

    Photos are not available for this room type.

    Heritage Ham Long Hotel And Spa

    DOUBLE PREMIER KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Heritage Ham Long Hotel And Spa

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIERTWIN • PREMIERTWN.PE

    Photos are not available for this room type.

    Heritage Ham Long Hotel And Spa

    TWIN PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1

    Photos are not available for this room type.

    Heritage Ham Long Hotel And Spa

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Heritage Ham Long Hotel And Spa

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CONNECTING ROOMFAMILY ROOM • CONNECTING ROOMFAM.CM

    Photos are not available for this room type.

    Heritage Ham Long Hotel And Spa

    FAMILY ROOM CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Heritage Ham Long Hotel And Spa

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE PREMIUMTWIN • DELUXE PREMIUMTWN.DX-PI

    Photos are not available for this room type.

    Heritage Ham Long Hotel And Spa

    TWIN DELUXE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Heritage Ham Long Hotel And Spa

9.8
Excellent
116 Reviews
Cleanliness
10.0 /10
Service
9.8 /10
Comfort
9.0 /10
Condition
9.8 /10
Amenities
9.6 /10
50 reviews shown
10/10
Exceptional
22 Jul 2026
Kwan Sin
Staff is very friendly and made us feel really welcomed. Room is clean and nicely equipped. The pool is great for kids! Breakfast buffet is very nice as well with great variety of food and drinks. Definitely will stay again.
Family_with_children
10/10
Exceptional
18 Jul 2026
S S
Very comfy beds, excellent staff, great breakfast, great size room for 3 people.

Only drawback is that mezzanine floor room that was allocated to us didn’t have a proper window. They showed us alternative rooms but they were too tiny for 3 of us. So the staff tried their best I must admit. We decided to stay on the same floor due to the size of the room. Also we were out most of the time so it didn’t really matter.
Quan the front office manager, Bobby, Drake they were all very very helpful. Excellent service from all staff. Very welcoming indeed
10/10
Exceptional
16 Jul 2026
Ronen
It was a great hotel we definitely going to come back here again
Friends_and_family Family
4/10
Poor
10 Jul 2026
Kshitish
Check in experience was really bad
10/10
Exceptional
04 Jul 2026
Muditha
The staff were very nice and helpful, especially the manager Henry Nguyen. Overall, would highly recommend the hotel as its fantastic in every aspect.
Family_with_children
10/10
Exceptional
30 Jun 2026
Jareny
Very clean rooms and facilities. The staff was friendly and very helpful as well. This was heaven on Earth
Family_with_children
10/10
Exceptional
02 Jun 2026
Matt
This was the first lodging on our SE Asia trip, and the breakfast spoiled us for the rest of our tour: so varied and delicious! We stayed in a family suite that had two rooms in one, one with a king bed and one with two twins, which is a genius idea. The rooftop pool and bar was a great place to unwind after sightseeing, and the restaurant had a delicious dinner with amazing views if Hanoi.
Family
10/10
Exceptional
28 May 2026
Lauren
Fantastic, especially in terms of value for money. Great design, a heavenly bed with very fine bedding and big smart TV. Walkable to French quarter and old quarter too.
Partner
10/10
Exceptional
26 May 2026
Andrea
Loved this hotel. Luxurious, modern and clean room. Rooftop hotel bar and pool, as well as a restaurant and spa in the hotel. Staff are very helpful and kind. Had an amazing spa treatment. Location is great as many restaurants and shops close by. Staff helped arrange transpiration to the airport.
Self
8/10
Excellent
22 May 2026
Maggie
Decor and design 10/10, located across from a florist in a quieter yet walkable part of town. Lovely staff went above and beyond and provided a breakfast bag for an early checkout! Rooftop pool was an oasis.

The room was cute, but had to dock a star for slow water draining in the shower and a white light that would flash now and then in the room overnight. Unsure how soundproof the room was due to a noise complaint for walking and using a shower. Also the key was for power, AC as well as room entry.

Newer building.
10/10
Exceptional
18 May 2026
Talat
Great location
Extremely helpful and polite staff
Great food
Well priced
Lovely pool and bar/ restaurant on 10th floor
Partner
10/10
Exceptional
12 May 2026
Chun Sing
Room was clean, booked a deluxe room however there was no window. Breakfast was nice and good selection.
10/10
Exceptional
30 Apr 2026
Marta
Staff of the hotel very nice, great location.
Partner
8/10
Excellent
22 Apr 2026
Beth
The staff are wonderful! Love the spa had a great Vietnamese massage there with Bon!
The breakfast is great tons of option to choose! The room is very clean, though is very small for us.
Shot out to Ryan at the lobby and Quan( butter), pretty helpful, nice and kind!
Family
10/10
Exceptional
19 Apr 2026
Gary
Great hotel and location just outside of the old town. Great pool and bar area. The bar man made great cocktails! All of the staff were ultra friendly and helpful. Special mention to Ruby and Lisa in the restaurant, but everyone was so nice. Great breakfast!
Had a massage at the spa, which was also great. Can’t fault the hotel. Would definitely stay again and I highly recommend staying here. Thank you.
Partner
10/10
Exceptional
14 Apr 2026
elizabeth
Lovely hotel in excellent location. Rooms very well equipped and decorated, spotlessly clean. Rooftop pool and bar/restaurant a positive, a lovely escape from the intense heat of the city. Breakfast excellent standard.
Friends_and_family Family
10/10
Exceptional
12 Apr 2026
Kenneth
Modern , well styled hotel which is well maintained. Had Heritage room which was spacious and spotlessly clean. Friendly welcome From staff who are keen to help.
Lovely breakfast buffet. Pool area is small but lovely area to relax and cool down
Partner
10/10
Exceptional
30 Mar 2026
Gemma
Amazing stay, staff couldn’t do enough to help, all so friendly
Partner
6/10
Pleasant
30 Mar 2026
Verified traveler
Hotel property has ventilation problem, small area for so called 5star property, property fits with 3star hotel category.

Staff was good, Breakfast good
Family_with_children
10/10
Exceptional
27 Mar 2026
Timothy
I was skeptical of the location when coming from the airport. But it is walking distance from the Old Quarter, St Joseph’s and train street. The hotel was incredible. Luxurious on a smaller scale. Staff was incredibly friendly. The place was clean and the breakfast buffet was very good. All around an amazing place. Louisa was extremely hospitable and welcoming!
Friends
10/10
Exceptional
27 Mar 2026
Natasha
I unfortunately only stayed at this hotel for one night, but it was truly an amazing experience. The staff were exceptional and warm, attentive, and genuinely welcoming. They went above and beyond to make my stay comfortable, which did not go unnoticed.

The buffet was also outstanding, with a great variety of delicious options to choose from. Everything was fresh, well-prepared, and exceeded my expectations.

I would absolutely stay here again and highly recommend this hotel to anyone looking for excellent service and a memorable stay.
10/10
Exceptional
19 Mar 2026
David
Great location to walk around. Room was very clean. All staffs were nice and helpful
Family
10/10
Exceptional
14 Mar 2026
william
I had an amazing stay at this hotel. The rooms are luxurious and very comfortable, and the staff are super cool and welcoming. A special shout out to Chun, who was always very helpful and made the stay even better. The restaurant and room service are top notch, and everything I ordered was excellent. The breakfast here was incredible as well. Overall, it’s a fantastic place to stay and I would definitely come back.
Self
10/10
Exceptional
13 Mar 2026
Alfonso
Excellent staff. Swimming pool water temperature maintained at a warm level.
Family
10/10
Exceptional
04 Mar 2026
Bridget
Yes
10/10
Exceptional
20 Feb 2026
Nancy
Everything was so wonderful about our stay! The staff was so attentive in all the best ways and the breakfast was so good. The rooms where clean and comfortable!
Friends
10/10
Exceptional
14 Feb 2026
Kaitlin
The staff were AMAZING! Loved them so much, so kind and helpful and friendly, they were a pleasure to talk to!

We were only staying 1 night so we booked a room with no window as it was mostly for sleeping, but they have created this cool \"fake window\" with a light that looks like daylight and a cool green wall!

The hotel was beautiful, great amenities, great breakfast buffet, clean and very cool rooftop pool!

Will 100% be staying here next time I come to Hanoi!
Leisure Family
10/10
Exceptional
07 Feb 2026
Ivan
The staff was stellar, very helpful and went out of their way to help us have a comfortable stay.
Leisure Partner
10/10
Exceptional
05 Feb 2026
Thanh Tam
All was great
Leisure Partner
10/10
Exceptional
01 Feb 2026
Tiffany
Staff was amazing and the hotel was great
Leisure Self
10/10
Exceptional
28 Jan 2026
Man
I had a wonderful stay at Heritage Hamlong Hotel and couldn’t be happier with the experience. Every single staff member was incredibly accommodating and attentive, making the stay feel comfortable and stress-free from start to finish.
The bellboys were always prompt and helpful, the reception team was warm, professional, and efficient, and housekeeping did an excellent job keeping the room spotless. A thoughtful touch that really stood out was how they kindly provided an air purifier in the room upon request.
Breakfast was delicious with a great variety, and the bar at the Sora Restaurant deserves a special mention for its great ambiance and excellent service—perfect for relaxing in the evening. The spa services were also excellent and very relaxing, adding an extra layer of comfort to the stay. Laundry service was fast, convenient, and handled with care, which was especially appreciated.
Overall, the hospitality here is outstanding. You can really feel that the entire team cares about guest comfort. I would absolutely recommend Heritage Hamlong Hotel and Spa and would love to stay here again.
Leisure Partner
8/10
Excellent
01 Jan 2026
Han
Very generous staffs. Hotel is nice and clean. Politely and welcoming. Excellent breakfast with soft music. Every single item is deluxe. We love it ! 👍🎄Thank you!
10/10
Exceptional
28 Dec 2025
MATTHEW
Beautiful place and wonderful staff
10/10
Exceptional
06 Dec 2025
Man Keun
I had a wonderful sta
10/10
Exceptional
19 Nov 2025
Ying Pooi
Room was clean and staff were very courteous. Good breakfast selection
Leisure
10/10
Exceptional
18 Nov 2025
Dylan
Great hotel. Friendly staff nice rooms
Business_and_leisure Partner
10/10
Exceptional
08 Nov 2025
Anh
Staff
10/10
Exceptional
04 Nov 2025
Leanna
The team was professional, attentive, and incredibly warm they arranged a smooth $25 USD airport pickup and greeting me with smiles, a welcome drink, and seamless check-in. The hotel is immaculate; new, modern, and tastefully designed. My room was spacious and featured the most comfortable bed I’ve ever slept in.

Breakfast was outstanding: a mix of traditional Vietnamese and international dishes, including pho, dumplings, oxtail, stewed beef, fried chicken, tropical fruits, vegan options, and fresh pastries. I’m from the Caribbean, live in Italy, and travel often ,this breakfast is a true 10/10.

The rooftop pool and bar are stunning, with skyline views and the best staff, very thoughtful, friendly, and professional. My favorite drink, the Long Bein Glow cocktail, was beautifully presented. Truly five-star hospitality with heart I’d return in a heartbeat
Leisure Friends
10/10
Exceptional
19 Jul 2026
Loris
Service au top, hôtel très bien situé, des chambres confortables. Un séjour parfait !
Partner
10/10
Exceptional
14 Jul 2026
BRACOU
Tres bel hotel. Personnel tres sympathique et competent. Je recommande
Partner
10/10
Exceptional
26 Jun 2026
Andrea
Hotellet var rent og stille. Personalet var hyggelige og behjelpelige med alt. Bassenget var deilig og avslappende.
Friends_and_family Friends
10/10
Exceptional
22 Jun 2026
Ryutaro
送迎や困った時のヘルプ、細部まで気が配られておりスタッフの対応がとても素晴らしいと思います。食事も十分な種類でハノイ旅行のサポートにピッタリです。ルームクリーンも程度が良く、毎日気持ちよく過ごすことができました。
ホテル周辺も落ち着いていて安心して帰ってくることができます。
予算に問題がなければ、オススメのホテルです。
Partner
10/10
Exceptional
01 Jun 2026
JUI-WEN
位置很好,客房乾淨,員工都非常的友善 !早餐種類樣式多&新鮮好吃,整體CP值很高, 會再推薦朋友來
Friends_and_family Friends
10/10
Exceptional
25 May 2026
Shimon
I highly recommend this hotel to anyone seeking an exceptional stay. From the moment of arrival, the establishment delivers an unparalleled hospitality experience, seamlessly blending sophisticated elegance with supreme comfort.
The accommodations are meticulously designed, offering pristine cleanliness, refined decor, and state-of-the-art amenities. Furthermore, the staff demonstrates an extraordinary level of professionalism and attentiveness, ensuring every guest's need is met with grace and efficiency. Whether you are traveling for leisure or business, this hotel provides a tranquil oasis and a truly memorable experience. It is, without a doubt, a premier choice.
Partner
10/10
Exceptional
24 May 2026
Eric
Perfect........ ..............
10/10
Exceptional
12 May 2026
simone
Fantastic
10/10
Exceptional
11 May 2026
Eric
.
10/10
Exceptional
20 Apr 2026
georges
Très belle hôtel . Le personnel est toujours avenant et très agréable. Dommage que la Piscine était fermée pour maintenance. Super Spa.
Nous reviendrons avec plaisir.
Friends_and_family Family
10/10
Exceptional
11 Apr 2026
Hok kit
We had a truly fantastic and romantic stay at the Heritage Ham Long Hotel & Spa. The hotel is brand new, incredibly stylish and very clean – you can really feel that the details have been thought of. The rooms were comfortable with good beds and beautiful decor.

The cleaning staff were very nice, and the hotel was generally really clean throughout our stay. The staff were extremely friendly and helpful, and they really made a difference to the experience. An added bonus was the lovely little pool area – perfect for relaxing after a day in the city, service top notch up here.

The fitness area was excellent with exercise equipment, but without heavy weights. The location is good, close to the center but still quiet. The breakfast was also really nice with a good selection.

All in all, a really positive experience, and a perfect place for a romantic getaway. We would definitely recommend it!
Partner
10/10
Exceptional
03 Apr 2026
Thais
A única coisa estranha é não ter janela no nosso quarto
Partner

Location & surroundings

Heritage Ham Long Hotel And Spa
42-44a Ham Long Street, Hanoi, Vietnam

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Heritage Ham Long Hotel And Spa

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