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Splendid Star Grand Hotel
Hanoi and North · Vietnam
14 Tho Xuong, An Trieu, Hoan Kiem, 14View location
8.8/10Excellent1,000 Reviews
Cleanliness8.8/10 8.8
Service9.4/10 9.4
Comfort8.8/10 8.8
Condition8.4/10 8.4
Location9.2/10 9.2
Neighborhood9.4/10 9.4
Quality10.0/10 10.0
Value9.6/10 9.6
Amenities8.0/10 8.0
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Splendid Star Grand Hotel
This 3 star hotel is located in the city centre of Hanoi and was established in 2010. It is close to the Hoan Kiem Lake and the nearest station is Hanoi Train station. The Hotel has a coffee shop.
All 32 rooms are equipped with minibar, hairdryer, safe, trouser press, ironing set and air conditioning.
Show less
With a stay at Splendid Star Grand Hotel & Spa, you'll be centrally located in Hanoi, steps from St. Joseph's Cathedral of Hanoi and 7 minutes by foot from Hoan Kiem Lake.
This spa hotel is 0.5 mi (0.8 km) from Hanoi Old Town Night Market and 0.7 mi (1.1 km) from Dong Xuan Market. Make yourself at home in one of the 28 individually decorated guestrooms, featuring minibars and LCD televisions. Your room comes with a pillowtop bed.
Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Featured amenities include complimentary wired internet access, express check-in, and dry cleaning/laundry services.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Check-in and check-out
Check-in from
2:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
16
Hotel policies
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
16
-
Optional fees
- Fee for buffet breakfast: approximately USD 4 for adults and USD 3 for children
- Airport shuttle fee: USD 18 per vehicle (one-way)
- Secured self parking fee: USD 300000 per day
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 350000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Vietnamese
English
French
Nearby attractions
St. Joseph's Cathedral of Hanoi
0.1 km / 0.1 mi
Hang Da Market
0.4 km / 0.2 mi
Vietnam National Tuong Theatre
0.4 km / 0.2 mi
Hang Gai Street
0.4 km / 0.3 mi
Hoa Lo Prison Museum
0.5 km / 0.3 mi
Hoan Kiem Lake
0.5 km / 0.3 mi
Hoan Kiem Lake Weekend Walking Street
0.6 km / 0.4 mi
Dong Kinh Nghia Thuc Square
0.7 km / 0.4 mi
Embassy of Cuba
0.7 km / 0.4 mi
Food Street Tong Duy Tan
0.8 km / 0.5 mi
Trang Tien Plaza
0.8 km / 0.5 mi
Hanoi Old Town Night Market
0.8 km / 0.5 mi
Ha Noi Gallery
0.8 km / 0.5 mi
Thang Long Water Puppet Theatre
0.8 km / 0.5 mi
The Old Quarter Gallery
0.9 km / 0.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2010
- Total number of rooms: 28
- Number of floors (main building)
- Single rooms: 5
- Double rooms: 15
- Junior suites: 5
- Suites: 5
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
Show 38 more facilities & services
- Visa
- Bus/Train station
- Airport
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Car hire
- Transfer serviceExtra charge
- Airport Shuttle
- Room service
- Laundry service
- Medical service
- Bicycle hire service
- Babysitting service
- 24-hour securityExtra charge
- Bellboy serviceExtra charge
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Lift access
- Concierge
- Luggage room
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- Bar
- Restaurant
- Smoking areaExtra charge
- Air conditioning in Restaurant
- Business centre
- MassageExtra charge
- Hairdressing salonExtra charge
- Spa centreExtra charge
- Breakfast
- Continental breakfast
- Non-smoking establishment
- FitnessExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
CB
Continental Breakfast
This meal plan may be available depending on the selected room/rate.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE CITY VIEW TWO DOUBLE BEDSSUITE • CITY VIEW TWO DOUBLE BEDSSUI.2D-CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySplendid Star Grand Hotel
SUITE CITY VIEW TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D-CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySplendid Star Grand Hotel
Double or Twin TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE CITY VIEW KING BEDJUNIOR SUITE • CITY VIEW KING BEDJSU.CV-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySplendid Star Grand Hotel
JUNIOR SUITE CITY VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.CV-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN DELUXETWIN • DELUXETWN.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySplendid Star Grand Hotel
TWIN DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySplendid Star Grand Hotel
JUNIOR SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE CITY VIEWSUITE • CITY VIEWSUI.CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySplendid Star Grand Hotel
SUITE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin HONEYMOONDouble or Twin • HONEYMOONDBT.HM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- HONEYMOON
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySplendid Star Grand Hotel
Double or Twin HONEYMOON
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- HONEYMOON
Adult and child limits apply within the room's total guest limit.
Room code: DBT.HM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySplendid Star Grand Hotel
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM TWO QUEEN BEDSFAMILY ROOM • TWO QUEEN BEDSFAM.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySplendid Star Grand Hotel
FAMILY ROOM TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE CITY VIEW TWO BEDSSUITE • CITY VIEW TWO BEDSSUI.2B-CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySplendid Star Grand Hotel
SUITE CITY VIEW TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2B-CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySplendid Star Grand Hotel
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySplendid Star Grand Hotel
Double or Twin WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySplendid Star Grand Hotel
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySplendid Star Grand Hotel
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySplendid Star Grand Hotel
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySplendid Star Grand Hotel
SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySplendid Star Grand Hotel
DOUBLE SUPERIOR WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room HONEYMOONRoom • HONEYMOONROO.HM-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- HONEYMOON
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySplendid Star Grand Hotel
Room HONEYMOON
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- HONEYMOON
Adult and child limits apply within the room's total guest limit.
Room code: ROO.HM-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE CITY VIEW KING BEDSUITE • CITY VIEW KING BEDSUI.CV-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySplendid Star Grand Hotel
SUITE CITY VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.CV-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM CITY VIEW TWO QUEEN BEDSFAMILY ROOM • CITY VIEW TWO QUEEN BEDSFAM.2Q-CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- CITY VIEW TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySplendid Star Grand Hotel
FAMILY ROOM CITY VIEW TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- CITY VIEW TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.2Q-CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySplendid Star Grand Hotel
DOUBLE SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIORTWN.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySplendid Star Grand Hotel
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
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- STANDARD
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JUNIOR SUITE STANDARD
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- STANDARD
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Room code: JSU.ST
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SUITE CITY VIEW TWO QUEEN BEDSSUITE • CITY VIEW TWO QUEEN BEDSSUI.2Q-CV
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- CITY VIEW TWO QUEEN BEDS
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SUITE CITY VIEW TWO QUEEN BEDS
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Room code: SUI.2Q-CV
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Double or Twin SUPERIOR QUEEN BEDDouble or Twin • SUPERIOR QUEEN BEDDBT.QN-SU
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Double or Twin SUPERIOR QUEEN BED
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Room code: DBT.QN-SU
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DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN
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DOUBLE DELUXE QUEEN BED
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Double or Twin QUEEN SIZE BEDDouble or Twin • QUEEN SIZE BEDDBT.QN
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SUITE CITY VIEW QUEEN BEDSUITE • CITY VIEW QUEEN BEDSUI.CV-QN
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- CITY VIEW QUEEN BED
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SUITE CITY VIEW QUEEN BED
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- CITY VIEW QUEEN BED
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Room code: SUI.CV-QN
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DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-2
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- SUPERIOR
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DOUBLE SUPERIOR
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Room code: DBL.SU-2
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
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- DOUBLE
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- KING SIZE BED
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DOUBLE KING SIZE BED
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- DOUBLE
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- KING SIZE BED
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Room code: DBL.KG
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Guest reviews
What other guests saying about Splendid Star Grand Hotel
100
reviews shown
Brad
Great location to everything in old quarter region
Melissa
I didn't realise the hotel location is so close to St Joseph Cathedral. But we can't hear the crowd's noise, which is a good point. The room, it is what you are paying for; it has everything you need, just in a smaller size. The room is clean, but on the last night, we found some ants outside the door. Once we mentioned this, the staff helped spray some insect spray.
Breakfast has plenty of options, Vietnamese style (hot bowl of pho and some congee), bread and jams, and cereals.
Staff really helpful and friendly. I had to take a shower after check-out because my flight was late at 11 pm, they let me use one of the rooms to shower. I really appreciate the gesture.
Breakfast has plenty of options, Vietnamese style (hot bowl of pho and some congee), bread and jams, and cereals.
Staff really helpful and friendly. I had to take a shower after check-out because my flight was late at 11 pm, they let me use one of the rooms to shower. I really appreciate the gesture.
Michael
The photos online made the rooms look very nice and comfortable. The rooms we got were not even close to the photos online. The people were very nice, but the rooms were small, old and very plain! Very disappointing!
SANDRA
The staff were attentive and helpful.
Premises clean.
Good breakfast.
Premises clean.
Good breakfast.
Ngoc Lap
Didn’t use it
Uy
Didn’t use the spa. Many shops near by. Good location very central but noisy
Gordon
Room good location good but helpful friendly staff made it better especially Lily who made. the scrumptious breakfasts. Highly recommend this stay in the old quarter
Ginger
I did not stay there. In fact I would like my money back. When I checked in, there were three very aggressively friendly men who were very creepy. They asked personal questions. They gave me the room near reception. There was no inside lock and they said it was safe. I did not feel safe. I thought about it and decided not to stay.
Mary
Room clean and roomy. Winding marble stairs to access room were tricky for elderly guests
Chayapat
Nice staff good service
Stephanie
We had a great experience at Splendid Holiday in Hanoi. The staff consisting of Harry, Emma, Lily, Anna, Mina, and Jon went out of their way to help us and make us feel comfortable and welcome. They are very knowledgeable and hospitable towards our questions and needs. The location is central and gives walkable access to significant Hanoi landmarks. Our room was spacious and comfortable. The breakfast was yummy.
Rooney
I enjoy to stay in this hotel with excellent service and lovely staff, highly recommended.
I will book to stay again if I travel back to Hanoi AAAAA+
I will book to stay again if I travel back to Hanoi AAAAA+
Sonya
Thank you to the wonderful staff who made every aspect of our trip go smoothly. Thank you to Brian, Jacky, Emma, Angela and the entire staff.
We had a room with two king beds and it was a great set up for four adults.
The location was fantastic, especially at Christmas because of proximity to St. Joseph's and all of their special public events.
We booked tours and the hotel is in the free pick-up zone for tour operators, which was very convenient.
We had a room with two king beds and it was a great set up for four adults.
The location was fantastic, especially at Christmas because of proximity to St. Joseph's and all of their special public events.
We booked tours and the hotel is in the free pick-up zone for tour operators, which was very convenient.
Emilie
We stayed over NYE and had an excellent time. This hotel is in the right spot if you’re looking for an authentic experience in Hanoi. The second you step out the front door there’s cafes, spas, bars, and tiny hole in the wall restaurants that serve up quick and delicious bites! Not to mention you’re a short walk from the lake and other really cool spots. I will mention there is very noisy traffic and music outside, especially when the church is in service. If you are sensitive to noise this is not the place for you. But if you can look past that, it was truly a terrific place to stay!
A special thank you to the staff for your kindness and hospitality to our family!
A special thank you to the staff for your kindness and hospitality to our family!
Viet
Great staff and services. Amazing location.
Tai-fu
The staff was super friendly and helpful. They helped arrange taxis, took our bags to the pick up spot and waited till we got on board. always willing to answer any questions day and night. Also great breakfast buffett.
John
Highly recommend this hotel and staff and breakfast, and just to hop it off they gave me a parting gift of tea and goodies, way above and beyond at this hotel
Nuntinee
Jacky manager very helpful and breakfast service manager and crew members was efficient and helpful to my family
thank you again for your service
thank you again for your service
Nuntinee
Best service and Jacky help me the trip haloing bay and Ninh Binh excellent also the room very good and big we many thanks to Jacky who support our family everything what ever we need, the hotel central location in olquarter near hoan Kiem lake by walking everywhere we would like recommendations.
lisa
The staff were very attentive and friendly particularily Mr Harry and Kimmie. The location was great and easy access to main attractions
Thomas
The staff was so welcoming and friendly. Big shout out to John, Kimmie, Brian, Peter and the wonderful manager Mr. Harry. My room was comfortable and quiet. The hotel is on a small street away from the hustle and bustle of Hanoi, so when you get to your room after a busy day of sightseeing, you feel right at home. The spa with massage treatments is an added plus. Had a great foot massage after a long day of walking. Breakfast buffet is great with good variety of food. Next time I come to Hanoi, you can find me at the Splendid
William
All great
Joel
Staff are amazing.
Terri
This is my second time staying with the hotel. It is also the only hotel in Hanoi that I wish to stay at. The staff is excellent, and so friendly. The bed was amazing, and the breakfast is great!
Douglas Francois, Jean
Well situated hotel not far from the old quarter, customer service is impeccable, very nice and helpful staff 24 hours a day
Zachary
Staff was very friendly and helpful. They did thier best to meet all my needs. Cleaning staff was very friendly and did a wonderful job keeping my room clean and well stocked.
Brad
Noises and did not get room as advertised.
James
Brian at the front desk was so helpful. You could not find a more helpful person in Vietnam.
Shirish
Excellent hotel,They have everything you name it. Testy breakfast, nice fitness facilities. Room is very high tech nice bathroom. I gave this hotel 10 out of 10 score.
Nguyen
Khách sạn ngay trung tâm phố cổ Hà Nội. Gần nhà thờ lớn, bờ hồ và kem Tràng Tiền. Nhân viên Harry, Rose, Brian rất thân thiện và nhiệt tình.
Rafael
The hotel was very convenient and highly accessible to the Old Quarter of Hanoi. It is located off a side street away from the busy street that made it more pleasant to stay in. The rooms were comfortable and had plenty of space and served traditional cuisines for breakfast that we were able to try and enjoy. They were also very helpful with coordinating the transportation to and from the airport and gave us recommendations of places and restaurants to visit.
Jenimar
It was a nice stay.
Kenneth
In general, we had a great experience at The Splendid Grand Hotel. The rooms, particularly the bathroom was a bit dated with 2nd rate painting facelift painting. The Front Desk staff were all very friendly and helpful, in particular Kimmie who had great knowledge with the day tours. The breakfast buffet was excellent with very good variety with fresh fruit, and a mix of western and Vietnamese options.
Now for the more serious problem. My daughters brand new pearl earrings were stolen from her unlocked backpack in her locked room. After turning her room upside down and looking in every crack or hole in the room, we reported the theft to the Manager who immediately stated that in 25 years, he has never seen staff steal from guests. Unfortunately, my daughter discovered the theft as she was packing for our Check out, meaning that calling Police was not a probable option. The hotel manager simply said sorry and hoped that we find it when we got home. Needless to say, we did not find them. My daughter was excited with her purchase and did not want to wear it whilst in Vietnam and wanted to save it for a special occasion when she got back home so she knew that when it was missing, that it had been stolen The hotel's handling was akin to sweeping it under a rug .
Now for the more serious problem. My daughters brand new pearl earrings were stolen from her unlocked backpack in her locked room. After turning her room upside down and looking in every crack or hole in the room, we reported the theft to the Manager who immediately stated that in 25 years, he has never seen staff steal from guests. Unfortunately, my daughter discovered the theft as she was packing for our Check out, meaning that calling Police was not a probable option. The hotel manager simply said sorry and hoped that we find it when we got home. Needless to say, we did not find them. My daughter was excited with her purchase and did not want to wear it whilst in Vietnam and wanted to save it for a special occasion when she got back home so she knew that when it was missing, that it had been stolen The hotel's handling was akin to sweeping it under a rug .
Cam
Ok
It was old but ok. The only bad thing was the toilet leaked and was not given enough towels
Verified traveler
Terrible place
Staff was friendly but either unable to help or unavailable.
Minal
Cute little hotel in old quarter - note it is not 4 star standard more like a 3 star hotel however the staff were amazingly helpful and friendly and made our stay very special.
We were after big rooms and good location and that is exactly what we got so we were very happy.
Even booking tours with the hotel was easy, reliable and reasonably priced.
We were after big rooms and good location and that is exactly what we got so we were very happy.
Even booking tours with the hotel was easy, reliable and reasonably priced.
Stephen
A little pushy
On arrival a little overwhelmed as tired from travelling but hotel staff very insisting on trying to sell me tours.
I know they may of meant well but was tired and just wanted to go to room to relax but they kept on with the hard sell.
I know they may of meant well but was tired and just wanted to go to room to relax but they kept on with the hard sell.
narayan
The people at Splendid is what makes it a special place. Customer service was five star and could be compared to some of the top end hotels of the world. In fact, better than most five stars hotels that I have stayed in like the JW Marriott and Taj. Fantastic location in the old quarter. The rooms are nice and roomy but the bathroom was not as nice one would get in a four star hotel. Overall package and the price point makes it a very compelling choice
Lisa
The staff were very helpful from booking through to our departure. They made our stay very comfortable. The hotel was located close to everything and spa services were convenient and easily accessible. Brian was a great help throughout!
Aiden
Mr Dong was brilliant when arriving and checking out. Stagg very helpful!
Gidion
The hotel is tucked in a small alley.
This hotel is rated 4 star hotel on the website but in my opinion it should be rated as 3 stars.
This hotel is rated 4 star hotel on the website but in my opinion it should be rated as 3 stars.
Cristiano
Amazing hotel, nice people (everyone!) great position Brian and kimmie were super !
Will be back again!
Will be back again!
Kerri
Okay fantastic Hotel convenient location staff very helpful and knowledgeable and very helpful when my sister was sick with medication
Kerri
Fantastic hotel, Mr Dong booked our Ha Giang loop tour for us and it was absolutely incredible. He went out of his way to make our trip memorable, he is a great asset to this hotel.
Hai
Nice, clean, and friendly staff. Very good value for the price.
Ken
Everything was great.
Sharon
All good
Donald
This hotel was an amazing start to our trip to Vietnam. The hotel was in an excellent location, near to the St. Joseph Cathedral and only a short walk from the old quarter. Really big rooms, clean and wonderful staff. Good selection at breakfast with food cooked to order. Best thing was the staff. They were so nice and super helpful. Mr Dong helped us not only during our stay in Hanoi but helped book our trip to Halong Bay and even our onwards travel from the city!
Dong
A beautiful hotel, located near St Joseph's Cathedral in the heart of Hanoi. Vibrant street life all around and just a short walk to the central lake and many markets.
The staff are wonderful - Kimmie, Rose and all the rest. They could not be more organised, friendly, helpful.
Our room was very comfortable with a great view. The cleaners popped in every day, always spotlessly clean.
And the restaurant breakfast was the best in Hanoi. Just delicious, great variety and beautifully presented.
It goes without saying that we will be staying here again.
Mr Ding were really nice and professional and organized the rip to Ninh Binh and Halong Bay with resonable price and good qualities
The staff are wonderful - Kimmie, Rose and all the rest. They could not be more organised, friendly, helpful.
Our room was very comfortable with a great view. The cleaners popped in every day, always spotlessly clean.
And the restaurant breakfast was the best in Hanoi. Just delicious, great variety and beautifully presented.
It goes without saying that we will be staying here again.
Mr Ding were really nice and professional and organized the rip to Ninh Binh and Halong Bay with resonable price and good qualities
Vinay
Great hotel where the rooms are superb and staff are welcome and helpful
john
Right in the middle of the old quarter
ANGELA
Great location and staff wonderful. Great place to stay in hanoi
ANGELA
Great location
ANGELA
Great location and very friendly staff. Recommend to all
Manuela
This property is just steps away from St-Joseph’s Cathedral, close to many sights and great dining options. The hotel is very clean, the satff is incredibly friendly and focused on catering to their customers’ needs. The breakfast buffet was delicious. This place is a hidden gem in Hanoi.
Andrew
Excellent service from James and Rose and Kevin and the rest of the staff. Always greeted with a smile and helped us with recommendations for food and activities
Danielle
The hotel is in the small alley, taxi is not able to go in. You will need to walk around 5 minutes. Take note if you have many luggages or in the raining day. It could be an hassle 😅
Otherwise, the location is convenient, we just behind the Church, plenty of food choices 😍
Otherwise, the location is convenient, we just behind the Church, plenty of food choices 😍
Dion
Great location for getting around Hanoi. Close to a lot of sights to see. Plus Harry was fantastic for helping us book our walking food tour.
Jennifer
Great location, room was dusty so had to wipe it down. But service was great overall.
Wuon Yee Ellen
Convenient street food and restaurant
Andrew
Great central location, very helpful and attentive staff, and overall, good value for money
nuraldi
Mr.Harry was helpful and amazing, we had the best experience in the this hotel. Many thanks to Mr. Harry
And hope to see you again.
This place is highly recommended
And hope to see you again.
This place is highly recommended
Jahan
I enjoy creature comforts while traveling. Many of which this hotel had: \"turbo\" air conditioner, comfortable beds, clean towels, hot shower, friendly and helpful staff. The lack of an elevator for a 6 level hotel made things a bit dicey for a BIG American Guy like myself. But, let me be clear this \"budget hotel\" meets expectations. No more, no less. They do a good job and you'll get a good night's rest.
Aref
AVOID THIS HOTEL
The service provided by Dong and Harry were magnificent BUT the rooms we got were not what was advertised, they were run down, across the road and part of another hotel, no lift and the rooms were in the 6th and 3rd floor with very steep and narrow stairs.
Also, we had belongings STOLEN from our room by the hotel staff but nothing was done about this other than waiving airport pickup and drop off fees which weren’t even a quarter the price of the stolen goods. Don’t stay here, your belongings are not safe.
The service provided by Dong and Harry were magnificent BUT the rooms we got were not what was advertised, they were run down, across the road and part of another hotel, no lift and the rooms were in the 6th and 3rd floor with very steep and narrow stairs.
Also, we had belongings STOLEN from our room by the hotel staff but nothing was done about this other than waiving airport pickup and drop off fees which weren’t even a quarter the price of the stolen goods. Don’t stay here, your belongings are not safe.
Michael
Excellent location. Being very near the cathedral made it easy to find amongst the maze of narrow streets in the old town.
The staff were all lovely and couldn’t have been more
helpful.
The staff were all lovely and couldn’t have been more
helpful.
Rebecca
Great hotel in Hanoi
Stayed in this hotel for one night on the way back from ha long bay and it was a great place to stay when visiting the city. Set back off the main road makes it a lot quieter than some of the other hotels in the city. The staff were super friendly and helpful providing us with everything we needed. They even booked us a very cheap transfer to the airport which made it a lot easier when grab can be a bit hit and miss from the airport. With a really good breakfast included too this hotel was a great price and just as good as the one we stayed in the other night we were in Hanoi which was double the price.
cliff
Harry was a bit pushy on the halong boat trip Demanded we pay in american dollars which we did with travel card then did his own conversion to dong which added more to the trip.Blue Daimond was not the luxury boat that Harry and the brochure made it out to be, with overpriced drinks and overcrowded buffet.
Lee
The Hotel was convenient, close to everything we needed. The staff were very friendly and helpful. Lovely breakfast, would highly recommend this hotel xx
Manisha
We had a nice stay at Splendid Star. The staff is exceptional and helped a lot with booking an overnight bus to Sa Pa and to the airport. They were able to throughly explain our options for transportation and book the right one for us. Location is convenient to many points of interest and there’s great food/coffee all around. Note, since it’s a narrow street, cars cannot come directly to the hotel, but that was not a problem as the pickup person from any of the excursions / bus came to get us on foot and we walked to the vehicle. Other than that it’s a pretty standard 3/3.5 star hotel.
leah
Nice location and staff. Not so much the room or property.
Verified traveler
Front staff were nice, but the rooms were old and beds dirty. There were shoe prints on the bed linen and mold on the shampoo bottle and shower head. They switched us rooms, which was a little cleaner, but not by much. Witnessed the hotel cleaners on their phones and eating more than cleaning.
WESLEY
Room is smells
Kimberly
Good location in old town but looks nothing like photos. They pulled a bait and switch when we arrived they said they upgraded us to their other property and we walked 15 minutes with our luggage at 10 pm to a completely different hotel. Breakfast was supposed to be included but there was no breakfast at the “upgraded” hotel. Would not recommend this hotel.
Prompak
its a good hotel ,most things were just as i expected , good breakfast and very polite stuff .
emanuele romano
hotel was ok, clean nd staff friendly, room was extremely small and bathroom even smaller.
Dickson
Hotel located in the French Quarters in Hanoi. Hotel location far away from main road. Narrow alley street. The hotel and room I had booked was not even the same as shown on Expedia. Hotel owners own several hotels all in the same area.
Rooms are dirty, old, and not what I had expected from my booking.
Rooms are dirty, old, and not what I had expected from my booking.
Nikki
Super convenient location, right by the cathedral and walking distance to all the major shopping streets. Exceptional service as well, staffs are all very helpful and friendly. Would definitely recommend
Nga
This was not a good stay. It was a very small “mini” hotel in the French Quarters. The coffee and breakfast was not good & this is Vietnam where they’re famous for their hot breakfasts. Will NOT stay here again nor will I refer anyone here. Poor customer service all around.
Clement
Everything was great. Staff are very friendly
Sherry
We were disappointed in the room the first night, but then we were upgrade to a larger room with a balcony.
The breakfast buffet was delicious. Service was excellent.
The breakfast buffet was delicious. Service was excellent.
Johanna
Overall great stay!
Sammy
Very nice staff, quiet clean room! Great location! Receptionists Mr. Dong, Ms. Rose and masseuse Hana were all incredible! Continental breakfast was great too!
Charlotte
Great hotel, good value for money, comfy beds and close to amenities and friendly staff
Raquel
Centrally located hotel with super fabulous staff.
Steve
Basick hotel down a lane way,church next door and a wake up with bells at 430am every day the water presher is low in shower but staff are good and lockation is convenient. Brecfast is ok. Rooms are basick but ok for a3.5 star. Thank ypu to all the staff as they are grate.
Enkhtamir
Very good location and friendly staff. Nice breakfast.
Ricardo
I. The center of the French quarters
Very helpful and wonderful staff
Liliana
The staff is excellent, everyone helped us, specially Brian and Ding. We spent two nights but we'll come back.
They organized a tour to Sapa for us and they were helpful in every aspect
They organized a tour to Sapa for us and they were helpful in every aspect
Quynh Tran
The room was nice and the staff were helpful and friendly.
The hotel is located in a small alley, so if you arrive in a 4-wheeled vehicle, you'll be dropped off on the main road and then walk (~2-3 minutes) to the hotel.
My room was facing St. Joseph Cathedral, so I could hear the bells ring throughout the day and at night. It personally didn't bother me too much, but could be a distraction to others.
Overall, I enjoyed my stay at Splendid Star Grand Hotel & Spa.
The hotel is located in a small alley, so if you arrive in a 4-wheeled vehicle, you'll be dropped off on the main road and then walk (~2-3 minutes) to the hotel.
My room was facing St. Joseph Cathedral, so I could hear the bells ring throughout the day and at night. It personally didn't bother me too much, but could be a distraction to others.
Overall, I enjoyed my stay at Splendid Star Grand Hotel & Spa.
bin Roslan
Probably the most convenient hotel in the old quarter. Love the stay, the staff and the breakfast spread. Would definitely stay at splendid again in the future! (hopefully next time I'd get a building with an elevator). Love you guys and see you all very soon!
Bradley
Great Location
Are very friendly and accommodating. For Southeast Asia the rooms are very very large. A great place to stay in a great location.
Ahmir
Very helpful, efficient and courteous. Ding and the staff caters to all our needs during our stay. Thank you!
Jane
The breakfast buffet was a delight, the food fresh and tasty. A good variety from fresh fruits, egg omelet, bacon, pork balls, mixed vegetables Vietnamese style and delicious plus ordered chicken or beef soup. Superb coffee Vietnamese style.
Verified traveler
Nice hotel in good old town location
Although hotel room was adequate for our stay as we weren't in the room that long & didn't require much; the photos on the booking looked a lot different to what we had. Hotel staff were lovely & attentive. Location makes it walking distance to most old town sights.
Emily
We love Splendid Star, we came back twice in one trip! Mr Harry and his team are all super friendly and helpful. A highly recommended place to stay in Old Quarter.
Lauren
Really appreciated that the wifi was good since I had to work during my stay! Very nice staff!
Demi
Dirty hotel
The hotel markets itself as a 4 star hotel but it’s really a 2-3 star hotel. It is so old and dirty. The bathroom was absolutely disgusting and I had to wear shower shoes. The room had a werid smell. The pictures of the hotel does not look like the room at all. NOT EVEN CLOSE. the carpet was old and smelly. They had some stains on the wall. My faucet would leak when I would turn it on. The shower head was broken.
I asked for half refund but they wouldn’t allow it. We finally got a new room the next day and it was BARELY BETTER.
I WOULD NOT RECOMMEND AT ALL.
I asked for half refund but they wouldn’t allow it. We finally got a new room the next day and it was BARELY BETTER.
I WOULD NOT RECOMMEND AT ALL.
Verified traveler
Staff were great. Breakfast had a good tasty selection. Went of the recommended Ha Long Bay boat trip which was well worth it. Wifi access intermittent in the room but hey, you don’t go to Vietnam to surf the web. You can do that at home. Overall, for the price, friendliness, location, this place is excellent value for money.
Mr Fenil
Nice location with very friendly staff. The room was a bit dusty and the church nearby was very noisy due to the bells ringing regularly. It’s a good place to stay for a short visit.
Andrew
Terrific staff were very welcoming and helpful. The room was very nice, and overall experience was great value.
Location & surroundings
Splendid Star Grand Hotel
14 Tho Xuong, An Trieu, Hoan Kiem, 14, Hanoi, Vietnam
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Splendid Star Grand Hotel
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