Name: Solaria Hotel
Address: 22 Bao Khanh Street Hoan Kiem, Hanoi, 100000, VN

10/10

Exceptional

18 Jul 2026

Nikki

Breakfast is very good, staffs are helpful and friendly

10/10

Exceptional

15 Jul 2026

Lara

I had a wonderful stay at Solaria Hotel. The staff was exceptionally friendly, welcoming, and always ready to help, making my experience even more enjoyable.

My favorite part was the breakfast served on the top floor, which offered beautiful views of the city. There was an excellent selection of both hot and cold dishes, delicious à la carte options included in the breakfast, and a great variety of fresh pastries and baked goods.

The hotel's location is outstanding—right in the heart of Hanoi. It's just one block from Hoàn Kiếm Lake, a short walk to the French Quarter, and surrounded by countless restaurants, shops, and spas, making it easy to explore the city on foot.

I also highly recommend the restaurant located beneath the hotel. The food was excellent and definitely worth trying. Overall, Solaria Hotel exceeded my expectations, and I would gladly stay there again.

Family

10/10

Exceptional

14 Jul 2026

Nikki

Excellent staff

Family_with_children

2/10

Poor

06 Jul 2026

Alyssa M.

I was really excited to stay at this property from the pictures and the “roof top” when I first arrived I noticed the property was not matching the description online. The roof top was very small and the kitchen didn’t have a lot of things available. When going into my room I noticed multiple things wrong. The beds were pushed together to make a king bed. Then I noticed there were bugs all over the bed. The sheets were dirty and the room smelled like cigarettes. They did apologize and moved me to a new room. The second room also smelled like cigarettes. I realized it was coming from the vents. I coughed all night long from the smoke smell. The walls are very thin, you can hear everything your neighbor is saying. I would not recommend this hotel at all.

Self

10/10

Exceptional

02 Jul 2026

Robert

The entire staff were absolutely fantastic. Very friendly, honest, and hospitable throughout our entire stay. Our room was fantastic; clean, quiet, and spacious. The breakfast buffet every morning was fantastic, including options for a la carte meals. The selection varied a little from day-to-day but everything was tasty. The team was always super welcoming and positive. They will even offer to pack food to go for you if you have an excursion planned or an early flight at the airport. Laundry and spa services are also available. A bit more expensive than spots on the streets, but still a great bargain compared to home. We would definitely recommend staying here and when we return to Hanoi I would book here again. Grace was super sweet and always smiling and helpful. She knew our names by heart even though our stay was only 3 nights.

Friends_and_family Friends

10/10

Exceptional

27 Jun 2026

Glenn

I feel so lucky to have found such a great hotel with such an amazing staff. The employee named Grace was incredibly helpful and kind. But all the staff was welcoming and helpful. Hotel location was perfect for site seeing and restaurants. The breakfast was the best I have had in my 2 months of travel in Vietnam. We stayed in a family room which was clean, and well appointed No private bedroom though. Will stay here again when I return to Hanoi.

10/10

Exceptional

26 Jun 2026

Thomas

Best hotel I stayed in on my trip. Staff are absolutely excellent and will do anything for you. Food and drinks were amazing. Room was nice and cold in the summer. Very good vegan options. Clean hotel, great location.

Partner

10/10

Exceptional

23 Jun 2026

Jodi

The staff went above and beyond to make us feel welcomed and comfortable. We loved the attached restaurant and rooftop bar. The rooms were very clean and cozy.

Friends

10/10

Exceptional

22 Jun 2026

Marilu

Loved the staff at this hotel. They took the time to get to know us and our plans to provide better services. They asked about allergies and helped organize a day trip to Ha Long Bay!

Family_with_children

10/10

Exceptional

20 Jun 2026

Tiffany H.

The staff went above and beyond! The nicest hotel staff ever. The breakfast buffet was excellent.

Family

10/10

Exceptional

19 Jun 2026

Joo-Ee

Everything about this hotel is top notch. You will not regret booking here. From the excellent location to the amazing staff, I felt like a royalty. The rooms were clean, the breakfast food was fresh and delicious. I can't wait to return again. Thank you for making our trip to Vietnam so pleasant and memorable.

Partner

10/10

Exceptional

18 Jun 2026

Joy

Have travelled the world and this is one of finest ..location in old quarter , awesome spacious bedrooms , fantastic spread for breakfasts and most of all the caring courteous helpful staff , who help whenever asked 😀 couldn't have asked for more . And restaurant Mia's on property is also superb

Partner

10/10

Exceptional

17 Jun 2026

Susan

The staff were very helpful and friendly. The room was very comfortable. We very much enjoyed our stay.

Partner

10/10

Exceptional

10 Jun 2026

Desiree

This was my second time staying at Solaria in Hanoi and I have absolutely no words. Upon my late arrival to Hanoi, the staff were extremely attentive and made sure I was all settled in for my week long stay. Breakfast every morning was a delight with fresh fruits and kind greetings from the staff. I don’t think there was one time where I didn’t see them smiling. Grace and Francis were absolutely incredible. They made me feel so welcomed and gave me recommendations on cafes to visit in the Old Quarter. If you are looking for a place to stay in Hanoi, look no further than Solaria Hotel. I cannot recommend this place enough!!!! 1000/10!!!

Self

10/10

Exceptional

09 Jun 2026

Lina

This is a small hotel chain, but it exceeded our expectations. The location is excellent—centrally located and just a short walk from Hoàn Kiếm Lake. All of the staff were incredibly welcoming, friendly, and accommodating to any requests we had throughout our stay.
The breakfast offered a wide variety of options, and we especially loved that they provided a menu with freshly made items to order. They were also kind enough to allow us to take breakfast back to our room since our kids weren't able to wake up early.
We booked a family suite, and it was very spacious and comfortable for our family of five. Overall, we had a wonderful stay and would happily recommend this hotel to others visiting Hanoi.

Family_with_children

10/10

Exceptional

09 Jun 2026

Christina

I would highly recommend this hotel. The staff here are so kind and accommodating and the location and breakfast is fantastic! Be sure to try the Bunh Cha at breakfast.

The staff really went above and beyond to try and help me after an ATM ate my debit card. Both Ryan and Susan contacted the bank on my behalf and helped me work up a plan on what to do next and even helped me change my ride to my next destination. When I checked out, they handed me a little bag of fruit and a little bag of fruit and coffee. I was touched that they cared so much and worked so hard to try and help me.

You can’t go wrong staying here.

10/10

Exceptional

07 Jun 2026

Nasim

Amazing staff, the location is also great. The food is delicious I highly recommend it.

Self

10/10

Exceptional

30 May 2026

David

Great hotel. Convenient location. Super friendly and welcoming staff. Nice room and shower. Good complementary breakfast.

Partner

10/10

Exceptional

22 May 2026

Vy

We stayed here for two-nights for our honeymoon and it was a lovely. The staff, especially Lilly, was very friendly and helpful!

They added special touches to our room and gave us a honeymoon treat. We also used the spa, it was very relaxing and great value.

Highly recommend Solaria for anyone visiting Hanoi!

Partner

10/10

Exceptional

20 May 2026

Emilie

Reception staff are very polite and accommodating, Good and varied breakfast selection. Courteous and friendly servers. Centrally located.

Partner

10/10

Exceptional

20 May 2026

Caitlin

Best service from the staff that we’ve had in Vietnam

10/10

Exceptional

17 May 2026

Megan

Great hotel, our room was quite small and dark but cosy and perfect for what we needed. The hotel is super well located, and the staff are wonderful. The skybar lived up to our expectations.

Partner

10/10

Exceptional

15 May 2026

Kelley

Location was excellent for French Quarter. The staff was the most impressive aspect of Solaria. They knew us from day one and were kind and helpful. Loved the MIA restaurant! They arranged for airport transport without being asked. The Spa was exceptional. If I go back I would stay there in a heartbeat.

Family

10/10

Exceptional

14 May 2026

Richard

Great staff and breakfast buffet

Self

10/10

Exceptional

12 May 2026

Nadia

I thoroughly enjoyed my time here.

Firstly, everyone who works here is very friendly, approachable and eager to help in anyway. When I arrived the gentlemen at the door ran down to secure my suitcase. They also open the door for you everytime you enter or leave the hotel which is extremely nice of them.

The check-in is pleasant. You are given a welcoming drink, a wet towel to clean your hands and a pastry to refresh.

They escort you to your room and guide you through what is there.

The breakfast was great and you can also order for something else on the menu. The day I left, they gave me a box so I can take away some food to eat at the airport.

The location was perfect. It was a 1 min walk from Ho kiem lake and seconds from Old Quarter. If you do take a Halong bay or Ninh Binh tour, your pickup point is 2 mins walk away.

I would definitely stay here again because of the customer service they provide.

Self

10/10

Exceptional

03 May 2026

Annette

Everything about our stay was spectacular. The rooms were clean and well cared for. The spa service was amazing, the food luxurious, and the customer service incredible. A special thank you to Gracie and Daria for going the extra mile to make our trip enjoyable and memorable. Not only were they so kind, accommodating, and enthusiastic, they recommended great local spots to check out and scheduled our nail appointments. Thank you so much, we'll definitely be back!

Friends_and_family Friends

10/10

Exceptional

02 May 2026

Angelene

Breakfast was nice…
Amenities and staff were amazing…
Will stay here again

Family_with_children

10/10

Exceptional

01 May 2026

Scott

Hotel was very clean and well maintained. Staff were friendly and helpful.

10/10

Exceptional

30 Apr 2026

Taylor

The breakfast was phenomenal. The staff was very friendly and helpful.

10/10

Exceptional

29 Apr 2026

Hung

We're really enjoying our staying at Solaria. The staffs are so friendly, helpful and professional. We even have a welcome gift, snack and drink while waiting to checking in. The receptionist camos out and apologies for taking too long to check us in. They are so nice and verry polite.

Family

10/10

Exceptional

24 Apr 2026

Nigel

Great place to stay, very attentive staff, nothing is too much trouble

Partner

10/10

Exceptional

19 Apr 2026

Alexis

Belle hôtel bien situé et le personnel est très attentionné!

Partner

10/10

Exceptional

19 Apr 2026

Peter

Amazing breakfast so many choices, buffet and à la carte. Staff are all so lovely, friendly & helpful, can’t do enough for you. Great location too close to old quarter, the cathedral and the lake. Would definitely choose to stay here again

Partner

10/10

Exceptional

17 Apr 2026

Mana

The staff were so friendly and helpful. As first time travellers to Vietnam they made it easy to feel comfortable right from the moment we walked in. The doorman even spoke a little Maori, not something we expected to hear so far from home and it really drove home the fact that the staff here go to great lengths to make their guests' stay as comfortable and welcoming as possible.

Our room was clean, the breakfast was fresh and very tasty.

Everything overall was perfect, we loved our stay here.

Thanks so much, we will be right back to Solaria as soon as we can return to Vietnam.

Partner

10/10

Exceptional

16 Apr 2026

Sung Jean

Breakfast was excellent. Staff are incredibly kind and accomodating, looking out for every little detail for you.

10/10

Exceptional

16 Apr 2026

Megan

What a wonderful stay that we had at Solaria. The staff were very attentive and accommodating. The breakfast was delicious! Do yourself a favor and get the Bun Cha for breakfast off the menu. I got this at the recommendation of the staff and it was incredible. My husband and I ended up getting it every morning.

Partner

10/10

Exceptional

14 Apr 2026

ERWIN

Excellent location and excellent, friendly and helpful staff.

10/10

Exceptional

14 Apr 2026

Jennifer

Yes, both were great

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Jace

Friendly staff.

Partner

10/10

Exceptional

10 Apr 2026

Tim

From the get go I can’t begin to say enough good things about the Solaria Hotel. From the moment I walked in I was greeted by the friendliest staff I’ve ever met. Kind, gracious, and smiling. Genuinely smiling and happy to welcome me to the property. A cold glass of juice, a cold towel, and a sweet piece of cake was presented within a minute. Delicious. The room was clean and comfortable. Nothing out of place. I highly recommend the Solaria for your next visit to Hanoi.

Self

10/10

Exceptional

10 Apr 2026

Tejaswini

Solaria was our favorite hotel during our stay in Vietnam. Initially, we were not happy because the two rooms we booked were not on the same floor, however, the manager understood our concerns and upgraded us to adjacent rooms the next day.

The breakfast options are amazing - particularly for vegetarians and vegans. Other than the vast variety of fruit and breads, the a la carte menu with vegan options such as avocado toast and other vegan dishes (grilled tofu pho) are also included in the breakfast, which is never the case in other hotels.

When we couldn't have breakfast at the hotel, they packed tasty sandwiches, fruits, and muffins for us.

The rooms were clean, spacious and the staff was always ready to help us. We are extremely impressed with this hotel's service. When we checked out, the hotel gave us a farewell gift, which was very thoughtful.

Another huge perk is that the hotel is very close to the city center with the hop-on hop-off bus and other attractions near by.

I will definitely recommend my friends to stay at this hotel if they come to Hanoi.

Family_with_children

10/10

Exceptional

09 Apr 2026

Jordan

Our stay at Solaria Hotel Hanoi was absolutely exceptional! While it is a smaller boutique hotel without big-chain amenities, it more than makes up for it with incredible service, character, and quality. It honestly surpasses larger hotels because of it!

From arrival, everything was seamless. The hotel arranged a private airport transfer, and a bellboy came out down the block to greet us and carry our bags. We were welcomed by David, who was amazing. Warm, friendly, and efficient, he made us feel at home right away. During check-in, we were served a refreshing drink and cold towels, and David personally ensured everything was perfect. The honeymoon touches with towel art and rose petals were such a special surprise!

The room was spotless, stylish, and very comfortable, with high-quality amenities and amazing linens.

Daria, the Director of Client Experience, was phenomenal! She greeted us by name at breakfast and recommended a Ninh Binh tour that became a highlight of our trip.

Breakfast each morning was fantastic, and the rooftop bar was another standout with great food and drinks. Alistor provided excellent service!

They also arranged our departure transfer, prepared breakfast to go, and gifted us a coffee drip set, which was a thoughtful touch.

We highly recommend Solaria. Truly unforgettable!

Partner

10/10

Exceptional

08 Apr 2026

Priya

The staff were extremely helpful and courteous. The room and bathroom were clean and the shower water pressure was great. After a long day of outings it felt great to come back to a comfortable bed. The hotel is located very close to the church in the old quarter and everything is walking distance. We also thought the massage at their spa was one of the best ones. And of course the roof top bar made exceptionally affordable cocktails! You can’t beat the price for the comfort in Old Quarter. Thank you Solaria for your hospitality!

Partner

10/10

Exceptional

05 Apr 2026

Athena Rhea

Clean and in the middle of everything! Me and my partner enjoyed our stay here. There was live music and the drinks were good!! Most that stood out though is that the staff were very attentive. Really friendly and knowledgeable. Even recommended a time to when we should leave for the airport. 😄

There was also a mini parting gift which is really sweet. Really recommend!!

Partner

10/10

Exceptional

05 Apr 2026

Loreen

Breakfast was delicious and lots of choices off a menu. Staff were wonderful.

Friends_and_family Friends

10/10

Exceptional

04 Apr 2026

Andreanne

Everything about this hotel is excellent!! The staff is so helpful and welcoming. We needed laundry service ready before the next day and everything was taken cared of and beyond. We would come back and recommend it. It is very well located beside His Hoan Kiem Lake.

10/10

Exceptional

02 Apr 2026

Uchenna

Excellent hotel in a perfect location. Walking distance to areas of interest. Staff were really nice and helpful, and nice rooftop bar to relax. Would definitely come back!

Partner

10/10

Exceptional

01 Apr 2026

Katherine

Wonderful

10/10

Exceptional

31 Mar 2026

Mallory

Staff is very nice and helpful. Location good, lots of shops and restaurant nearby.

Family

10/10

Exceptional

29 Mar 2026

Gary

Great little place to stay. Fantastic breakfast, lovely rooftop bar and within walking distance to most places. Staff are amazing. Highly recommend staying there.

Partner

10/10

Exceptional

28 Mar 2026

Eric Renard

I would highly recommend staying here. The property is well maintained and the rooms are spacious and clean. The staff were very friendly and extremely helpful. Nice buffet breakfast and an amazing roof top bar. Furthermore, the hotel is centrally located in Hanoi, walking distance to the lake, near most tourist sites, and in the heart of the shopping and eating spots. Totally enjoyed my stay. I would definitely stay here again.

Friends

10/10

Exceptional

28 Mar 2026

Alex

Had a great stay at the Solaria Hotel. The staff were standout and were all very polite and attentive to make sure we had the best stay. The bed was comfy, breakfast had a great selection and the location was perfect for exploring the old quarter

Partner

10/10

Exceptional

27 Mar 2026

Gary

A great little hotel in the heart of Hanoi - close to the lake, the French Quarter and some great bars and restaurants. The restaurant in the basement was excellent - so nice, and the rooftop bar was a must every evening - especially at happy hour…..The bar staff were superb - so professional but good fun too.
The rooms were the smallest of the 8 hotels in our 5 week trip but that wasn’t a problem as they are well appointed and spotlessly clean. TV and apps worked better most other places we stayed in. The breakfast was one of the best we experienced in Vietnam and the staff were excellent.
I have to mention the reception ladies who, along with the porters, were outstanding. There must be a great staff training program in this hotel, as they were very professional and nothing seems to be too much for them. Loved this hotel and would highly recommend it.

Partner

10/10

Exceptional

27 Mar 2026

Megan

Truly exceptional stay. Staff at Solaria are amazing and super friendly and helpful. Excellent breakfast, lovely spa and rooftop bar. Nothing to fault.

Friends_and_family Family

10/10

Exceptional

27 Mar 2026

Alain

Had two back to back stay at this gem of a hotel. Amazing location right next to the lake and a couple of minutes from the cathedral. The heart of the old quarter.

Breakfast is awesome ...a mix of continental buffet and made to order Western and Vietnamese dishes. The Vietnamese ones were delicious.

The rooms are modern,clean, large and very well appointed. Shower is great ,bed is luxurious

But the strenght of Solara is the staff. Cheese , Lily and Susan are awesome. They really value the guests and treat them right. Level of service you expect from a 5star hotel.

Only drawback is the noise. Staff did everything to help. But face it of you're going to stay in a very busy district in a town that loves to honk their horns, you will hear it a bit. Same as any other old town hoteli guess. It's the price to pay for location. Quickly got used to it. Staff did their best and even put mein an inner courtyard room which was quieter

Self

10/10

Exceptional

26 Mar 2026

Leon

Great place to stay in Hanoi for location and convenience but be aware the elevator does not service all floors. There’s a flight of stairs to the entrance and one flight for restaurant and two for the rooftop bar. Great helpful staff!

Partner

10/10

Exceptional

26 Mar 2026

Glyn

We have travelled through Vietnam for 8 weeks and this has to be one of the best hotels we have stayed. The staff are exemplary all through the hotel. Special mention to Grace.
Keep up the great work.
Stay here if you are in Hanoi

Partner

10/10

Exceptional

25 Mar 2026

Chiun Yann

Great location and excellent hospitality. The team was very accommodating, even allowing us to freshen up and shower before heading to the train station in the evening after we had checked out. They also kindly prepared packed food for us to take on the train. Highly recommended!

Family_with_children

8/10

Excellent

25 Mar 2026

Julie

The staff are amazing. The hotel is great as long as you go for one of the better rooms. The standard rooms feel a bit lacklustre.

Self

10/10

Exceptional

24 Mar 2026

steve

I really liked this hotel. Great location. The staff is absolutely wonderful. Especially Grace and Cheese. Breakfast is outstanding. I would stay here again.

Partner

10/10

Exceptional

23 Mar 2026

John

This is little Gem in the heart of Hanoi's bustling old quarter that provides a place of tranquilty from the hustle and bustle. The hotel staff worked tirelessly to make you feel welcome, ensuring your time was memorable.
The roof top bar provides fantastic night scapes, with MIA's restaurant below for some delicous cuisne - if your after something simpilar - just outside there is amazing street food. Would definitely come back again.

Partner

10/10

Exceptional

22 Mar 2026

Vivian

The rooms are clean and comfortable. The breakfast buffet was delicious, fancy, and convenient. Staff is always attentive, helpful, and kind. They provided us useful information on areas to shop/eat. They even helped arrange transportation to our next destination (Sapa). The hotel is very close to many shops and restaurants. It’s also very walkable to Old Quarter and the Hanoi Lake Kiem. If you’re there on the weekends, it’s close to the night market that opens during the weekend (very walkable).

Family

10/10

Exceptional

21 Mar 2026

Lori

We loved our stay. The location was so close to the old quarter and easy for us to walk to everything. Our room was clean and comfortable with excellent air conditioning. But the big stand out (besides the great breakfast and beautiful rooftop bar) was the exceptional staff and service. They truly went above and beyond and made us feel so welcome. We will stay here again!!

10/10

Exceptional

20 Mar 2026

frederick

Had massages, laundry, late checkin, breakfasts, and an evening on the rooftop on this stay. Everyone was incredibly friendly and helpful. The quality of everything was extremely high, and i look forward to my next stay. Hopefully lily is there to help take care of your stay and make it unforgettable!

Friends

10/10

Exceptional

20 Mar 2026

Catherine

Spacious room, comfortable bed, lovely staff. I would stay here again.

Partner

10/10

Exceptional

14 Mar 2026

Jimmie

Love the hotel and the staff was so friendly

Friends

10/10

Exceptional

10 Mar 2026

margaret

Our stay was excellent. We were very well looked after from the moment the taxi picked us up from the airport. The location is excellent and Daria greeted us on our arrival to ensure we had a great stay. The staff couldn’t do enough for us. The room was lovely and the breakfast quality was very good. We enjoyed the rooftop bar in the evening where they have a happy hour. I would highly recommend this hotel to anyone staying in Hanoi. We didn’t want to leave .

Family

10/10

Exceptional

09 Mar 2026

Waylon

Exceptional service and care was provided by all staff. Location is perfect too, just 1 block from the lake and within the buzzing old quarter

Partner

10/10

Exceptional

09 Mar 2026

Janessa

Our check in was quick and she was excellent at explaining all the amenities available. She booked us an airport shuttle for the next morning and provided a take away breakfast. Rooms were small but clean. The hotel is older and shows some wear but close to lots of shops and restaurants and the lake. The rooftop bar was fun for a couple of refreshments Good for an overnighter.

Family

8/10

Excellent

09 Mar 2026

Lisa

Staff was amazing!

Family

10/10

Exceptional

05 Mar 2026

Helen Rachel

Lovely staff and hotel room was really nice. Great location and easy walking distance to everything we needed.

10/10

Exceptional

05 Mar 2026

Jack

Room - a little bit dated admittedly, but we slept well and all the amenities were of decent standard. The bed was comfy and we heard no noise from the street. We stayed in room 805 and whoever stays in the room will unfortunately hear the lifts constantly from gussets or visitors going to the rooftop bar.

Spa - me and my wife had a treatment together that was exactly what we needed after 20 hours travelling. Very relaxing and enjoyed the hot stone treatment.

Food - we’re both vegan and the first breakfast we had we found had sufficient options for us, particularly from the ‘western’ style breakfast to order section. Unfortunately on the subsequent days there weren’t as many, and there were three salads all of which contained animals. That being said the food we actually enjoyed was tasty and of good standard, I don’t think anyone following a meat eating lifestyle will struggling here at all.

Bar - the bar had very nice cocktails but the only drawback was slow service. We often found after finishing our drinks we were waiting 10 minutes or going to the bar ourselves

The staff - this is what made this hotel a 5/5 for us. They were kind, attentive, knowledgable and went as far as they could to make our stay as enjoyable as possible. We didn’t stay long enough to get anyone’s names but they were all a pleasure to talk to and work with.

10/10

Exceptional

28 Feb 2026

Panichchaya

Lovely hotel, staffs are very friendly and helpful, very clean and easy to get around. highly recommend, definitely staying here again.

Partner

10/10

Exceptional

19 Feb 2026

John

I have travelled USA/ Britain/ Europe and Asia and Australia but is rare to find staff at a hotel so dedicated as Solaria in Hanoi. All staff are thoughtful and helpful but must thank Grace in particular for helping with a bus booking I made to Sapa. The hotel is well positioned to access the Lake and many of the wonderful sights in Hanoi. The rooms are clean and serviced daily. A rooftop bar sets a pleasant atmosphere for evening relaxation or Mae’s restaurant downstairs offers great value for Vietnamese cuisine.

Partner

10/10

Exceptional

17 Feb 2026

Taylor

Great service

10/10

Exceptional

16 Feb 2026

Michael

The friendly staff, the information about Hanoi, excellent breakfast

Partner

10/10

Exceptional

15 Feb 2026

Santina

Good location and the staff were especially lovely.

Leisure Self

8/10

Excellent

14 Feb 2026

Jalal

Excellent location. Friendly and helpful staff

Leisure Partner

10/10

Exceptional

11 Feb 2026

Michael

Lovely staff great location and very obliging by keeping our luggage when we went on an overnight cruise.
Grace was really helpful

Partner

10/10

Exceptional

08 Feb 2026

Pamela Lynn

Staff were amazing. Rooms were clean and very comfortable. Breakfast was a stand-out! Location is fabulous. I would stay here again and highly recommend!

Leisure Friends

10/10

Exceptional

08 Feb 2026

margaret

We had a wonderful stay at Solaria. Staff were extremely thoughtful and kind, happy to take care of our every request. Our room was spacious and comfortable. Daily housekeeping kept things spotless. Our morning breakfasts were delicious- both buffet and à la carte options available. The rooftop bar had beautiful views and cold beers. Location of the hotel was convenient to restaurants and sites. We walked to all of our destinations. When staying in Hanoi we highly recommend choosing this hotel.

10/10

Exceptional

08 Feb 2026

Abigail

Clean room, small and charming hotel, very nice staff and fab roof top bar!

10/10

Exceptional

07 Feb 2026

TUYEN

Spotless room, excellent service

10/10

Exceptional

07 Feb 2026

Maricon

solaria hotel staff is the definition of hospitality! very wonderful staff and made our stay so easy and wonderful!

Friends_and_family Friends

10/10

Exceptional

03 Feb 2026

ALI.K

Hotel staff was very friendly professional

10/10

Exceptional

01 Feb 2026

Todd

Convenient location and genuinely friendly staff

Leisure Family

10/10

Exceptional

31 Jan 2026

Eric

.

10/10

Exceptional

30 Jan 2026

Mike

Staff and breakfast buffet and rooftop bar were all fantastic

10/10

Exceptional

24 Jan 2026

Tuan Quoc

Attentive and helpful staff. They - everyone - make sure that you are happy with your stay.
Clean room.

Leisure Family

10/10

Exceptional

24 Jan 2026

Rick

Everything was great

Friends_and_family Family

10/10

Exceptional

24 Jan 2026

Michele

Lovely little hotel with amazing service in tje libby and the bar. Michael is wonderful!

Clean safe and verybgood recommendations and help.

10/10

Exceptional

23 Jan 2026

Todd

Amazing staff. Nice room - very clean. Very good food and message.

Leisure Partner

10/10

Exceptional

22 Jan 2026

Adrian

A central location.
Clean, comfortable room.
Excellent staff - helpful and polite.

Partner

10/10

Exceptional

21 Jan 2026

Ashleigh

Perfect location for exploring the old quarter and daily walks around the lake, and also slightly quieter area for some much needed rest from the hustle and bustle.

Staff could not have been more hospitable. Keeping us informed and thinking ahead and treating all guests as VIPs. We were allowed to use our VIP access hotels.com allowances which most hotels we have stayed in never recognise this.
We had a great spa treatment - facial with tumeric at a reasonable price. We also enjoyed the rooftop bar and wish we had gone more as the cocktails were delicious! Breakfast buffet was varied and fresh both Vietnamese and Western options.

Rooms and bed were very comfortable and spacious enough for 3 nights. Shower was great pressure and always got hot water. Only things we thought could be made better was the lighting. Shaving your face or doing your makeup on the bathroom mirror/ vanity mirror was very difficult!

Overall we thoroughly enjoyed our stay and would highly recommend to all. 5 stars!!

Partner

10/10

Exceptional

19 Jan 2026

Robert

Everything was very good. But the staff made it exceptional. Hanoi can be intimidating to a first-time visitor. The staff were always offering helpful tips, direct support, and recommendations.

Leisure Self

10/10

Exceptional

18 Jan 2026

Jane

Loved this hotel so much. Great location and service. Breakfast was incredible. The room was clean and spacious.

10/10

Exceptional

18 Jan 2026

Tyler

The staff were absolutely amazing, especially Lilly. ⭐

Leisure Partner

10/10

Exceptional

16 Jan 2026

Wooi Hoong

The hospitality here has been exceptional. The (hotel) staff are lovely, very attentive and try to accomodate and help wherever possible.

The best things about Solaria:
- very strategically located for a good majority of attractions around the Old Quater. Everything is walkable and nearby.
- The food options for breakfast and that they allow you to pick freshly prepared hot food.

The rooms are a bit dated and do look a bit old, however, it was still decently comfortable.
The one minor annoyance I had was with the toiletries provided here. They give it in those tiny bottles. Would have been easier for use if they had those larger (pump) containers that can be easily refilled. Not a big deal though. The comfort of the beds, cleaniless etc were still very good.

Leisure Partner

10/10

Exceptional

14 Jan 2026

Wendy

Staff service was excellent

Leisure Partner

10/10

Exceptional

12 Jan 2026

William

This was my third stay at Solaria, and once again the level of customer service was exceptional — just as great as my first stay and remarkably consistent over time. The team truly sets this hotel apart.
I would like to sincerely thank Grace, Ryan, Tamila, Lily, Theresa, and Ms. Ling for their attentive, professional, and genuinely caring service throughout our stay. Everyone went above and beyond to ensure that every detail was handled smoothly and thoughtfully.
A very special thank you to Grace, who went truly above and beyond in assisting us with transportation coordination and even arranging delivery of critical ID cards to Ninh Binh after we had already checked out — more than 24 hours later. This level of follow-through and care is a strong testament to Solaria’s outstanding concierge and customer service culture.
It is rare to find a hotel that maintains such high standards of service across multiple stays. Solaria continues to deliver a consistently excellent experience, and I would confidently recommend this hotel to anyone looking for reliability, professionalism, and genuine hospitality in Hanoi.

Leisure Family