Hanoi Solis Hotel

10/10

Exceptional

13 Jul 2026

Lauren

We had a wonderful one night stay at this hotel. Our room was clean, comfortable, and very well maintained. The reception team were very welcoming, friendly, and helpful throughout our stay. The hotel is ideally located in the old quarter. We enjoyed our experience so much that we decided to book another stay for when we return to Hanoi at the end of our trip.

Partner

10/10

Exceptional

06 Jul 2026

Jennifer

this hotel is beautiful. one of the nicest places i’ve stayed in Vietnam

Family

8/10

Excellent

20 Jun 2026

Hemant

Very good location with small walking distances to lake , shopping areas, restaurents, cathedral, ATMs
Only partial toiletries (no paste , brush, lotion etc) were provided in the bathroom . bathing gel and shampoo were not great quality. Linens, pillows and towels were good.
Bathroom was small , I suppose understandably as hotel is in somewhat congested old French quarters area.
Staff was super nice , courteous and helping.
BF was good with many options

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

Marisa

Absolutely loved our stay here. Staff were all so helpful and friendly and location was fantastic

Family

10/10

Exceptional

09 Jun 2026

Andrew

All staff were excellent. Special thanks to Happy who looked after us and helped us with connections and suggestions for further travel. The hotel is central and very close to Hoan Kiem lake, water puppet shows, train st etc. Highly recommended.

Family

10/10

Exceptional

07 Jun 2026

Carlos

Nice room, great location, staff was really nice and helpful and the breakfast wat delicious. Would repeat!!!

Partner

10/10

Exceptional

20 May 2026

Florian

Happy was excellent, he was very helpful, excellent service. Hotel newly renovated so the hotel was great. They have great tours at the front desk, really enjoyed all my trips.

8/10

Excellent

16 May 2026

Rod

Staff and breakfast excellent

Pool area wasn’t inviting

Need to have the bar on level 1 open when it is hot.

Partner

10/10

Exceptional

15 May 2026

Glenn

Second time same as the first hotel great staff so helpful again brilliant

Partner

10/10

Exceptional

08 May 2026

amir

The hotel was excellent and I highly recommend it. The service was wonderful, the location was excellent, and the staff were very kind and friendly. The rooms were large, clean, and modern. The food in the dining room was excellent as well. There is no doubt that I will return to this hotel and recommend it to everyone.

Partner

10/10

Exceptional

05 May 2026

DONNA

The staff are incredibly helpful, friendly and professional. Hotel is centrally located and walkable to many highlights in Hanoi

Self

10/10

Exceptional

25 Apr 2026

Kevin

Very nice room, comfortable bed. Multiple pillows, something not seen in Vietnam in my other stays, and important for sleep comfort for my old bones. Breakfast buffet was quite good.

10/10

Exceptional

25 Apr 2026

elaine

Absolutely loved our stay here. The location is the best among all hostels - located between the old quarter and train street, next to grocery store, and still in a relatively quieter part of town for good sleep. Front desk was so friendly, able to accommodate a small mistake in our booking. Breakfast was delicious and able to accommodate my allergies too (the chef himself came out to check on me). Comfortable and clean room and bed. The gym is on the small side, but in a city like Hanoi, what more can you ask for?

Family

10/10

Exceptional

22 Apr 2026

Sergio

Overall a great experience, thank you Mia for making our stop in Hanoi memorable! Would recommend any day!

Friends

10/10

Exceptional

11 Apr 2026

CRAIG

Amazing stay. Clean and friendly. Great location

8/10

Excellent

10 Apr 2026

Devon

The staff at Hotel Solis are all amazing, especially Liz at the front desk and the gentlemen at the entrance. Very helpful and friendly. The location is great as it's close to any food, spas or shops you are looking for to pamper yourself. Airport pickup and dropoff is helpful as well. Rooms are nice but the halls can be quite warm, as the temperature outside is.

There are no room views, just neighbouring buildings that are quite run down. The rooftop bar area is a couple flights of stairs up and could use some coverage from the wind. The pool area was cramped but nice. Complimentary breakfast buffet is a good way to have a bite before going for a Viet breakfast.

Please note the beers/drinks in the mini fridge are not complimentary, but there are no prices listed.

Would definitely stay again, thank you for your hospitality!

10/10

Exceptional

05 Apr 2026

Hano

Everything was great. The staff was especially fantastic.
Only issue is the gym needs a little upgrade

10/10

Exceptional

03 Apr 2026

Rodolfo

Hanoi Solis is a wonderful Boutique hotel in the heart of Hanoi.

The hotel staff is very attentive and do whatever they can to make it a wonderful experience. I highly recommend that you take a walk around the local lake so that you may see the hospitality of the Hanoi people. There are little dancing troupes that will invite you to joy in with their dance.

The room was very nice and had a European styled furnishings. There was a nice connection between Vietnam's historical past and the modern transitions that are being made throughout the country.

There are many little shops in the area with vintage clothing and vinyl records that you will want to explore. Many things to do and see in walking distance.

This is one of the most charming hotels that we have stayed in, in Vietnam.

Partner

8/10

Excellent

30 Mar 2026

Maya

Breakfast was good, had options for vegetarians

Friends

10/10

Exceptional

30 Mar 2026

Thuy

Clean enough and staff is amazing and friendly. It’s a great place to stay by the lake.

10/10

Exceptional

28 Mar 2026

Philip

Stayed on the last couple of days of my Vietnam trip.
This was by far the best hotel I have stayed in.
I was given an upgraded room - It was amazing, the room was exceptionally clean, large and well equipped.
The staff were very friendly and helpful on front desk.
Thank you for the upgrade and the birthday cake! You really did make the weekend amazing.

Friends

6/10

Pleasant

26 Mar 2026

glen

This hotel is best suited for short term visitors on vacation who want a great location in the old quarter. The staff is helpful, the room was clean and the bed super comfy. Short falls are that the facility, rooms and bath are dated. The breakfast is average by the city hotel standards. In short, great for singles/couples wanting a touch down space, but not well suited for those used to 5star accommodations or for business professionals.

10/10

Exceptional

23 Mar 2026

Walter

Great breakfast ca lot of fresh fruits( mango,passion fruit,papaya,watermelon and pastry
Warm food food or cold deli cuts for all Tates.Only one tipe of yogurt (plain and a little too sweet)BF start at 06.30 is nice if you need to leave for day trips or airport

Partner

10/10

Exceptional

19 Mar 2026

R Drayton

Wonderful staff, clean room. No elevator up to sky bar, but food was excellent.

Friends

10/10

Exceptional

19 Mar 2026

Ram

Excellent location! Friendly and helpful staff. Clean room and an elaborate tasty breakfast.

Partner

10/10

Exceptional

13 Mar 2026

jackie

We didn't use the spa

Partner

10/10

Exceptional

12 Mar 2026

Caroline

All of the staff from front desk to bellhop to spa to rooftop bartender were beyond friendly and helpful. The welcome drinks and snacks, plus complimentary upgrade to a room with a view were great surprises. The rooms are nice, nothing special but it does the trick. The spa and rooftop bar were really standouts and a great way to spend additional time in Hanoi.

Partner

10/10

Exceptional

12 Mar 2026

Raymond

Staff super friendly and the hotel is located in a great spot close to everything in the Old Quarter. Rooms were clean and had a decent amount of space. Pool and rooftop bar were a real plus.

10/10

Exceptional

09 Mar 2026

Thach

We had a great stay at the Solis hotel. The breakfast was delicious and the staff was very friendly and courteous. Special thanks to Lise for all her extra help.

8/10

Excellent

09 Mar 2026

Raymond

The rooms were a little small but clean. The rooftop bar was great. The staff was friendly and helpful.

10/10

Exceptional

07 Mar 2026

Zoltan

Very nice boutique hotel in the great location in old town. The staff is professional, friendly and very helpful. Room comfort is excellent

Partner

10/10

Exceptional

05 Mar 2026

Andrew

Extremely helpful staff. Great roof top bar and pool. Breakfast was outstanding. Tremendous Old Quarter location.

Partner

10/10

Exceptional

28 Feb 2026

Kinh Xuyen

Booked two rooms for a two-night stay. The rooms were clean both the location and breakfast were excellent. Very friendly staff! Will stay again when I visit Hanoi.

10/10

Exceptional

28 Feb 2026

Amber

Clean room and amazing staff the location was great as well

Self

10/10

Exceptional

27 Feb 2026

Neil

Great facility and the most wonderful helpful staff.

Partner

10/10

Exceptional

05 Feb 2026

Roderick

Very helpful staff. Cool room. Great breakfast. Central location.

10/10

Exceptional

31 Jan 2026

Howard

We had a wonderful stay at Hanoi Solis Hotel. The staff were amazing and could not have been more helpful. The rooms are spacious, beautifully decorated and the balconies lovely. We would certainly stay here again. Definitely recomended.

8/10

Excellent

22 Jan 2026

Roger

The staff from the front door to reception to breakfast managers were all professionaland friendly, always responsive to requests.
[Including dealing with some noisy guests.]

Friends_and_family Family

10/10

Exceptional

20 Jan 2026

Esperanza E.

The hotel was cute, the staff was very nice and even ga e us a gift. I would come back here anytime

Leisure Family

10/10

Exceptional

14 Jan 2026

Hossein

Great place to stay. Staff are amazing and clean rooms. Great breakfast and close to everything. Enjoyed our stay.

10/10

Exceptional

13 Jan 2026

David

The nicest staff I've ever met at any hotel anywhere. Hotel is in an ideal location. Quiet. Clean. Stylish. Great breakfast and coffee. A really ideal hotel and I would very very highly recommend it.

Leisure Friends

10/10

Exceptional

13 Jan 2026

Monzila

Hospitality is excellent

Leisure Family

10/10

Exceptional

08 Jan 2026

Dominique

This was an excellent hotel for cost and location! We thoroughly enjoyed our stay. Everyone who worked here was extremely nice and helpful, and we even received a parenting ceramic ornament as a gift. I would recommend to anyone who wants to visit the old quarter in Hanoi.

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

Bryan

Nice hotel to stay at. Good location and very friendly staff.

Business_and_leisure Self

10/10

Exceptional

27 Dec 2025

James

Hotel Solis. I booked this hotel based on its excellent reviews on Expedia, and it exceeded my expectations. Shortly after my booking, the staff contacted me and helped me arrange transfer to and from the airport. My room was a suite with a lovely sitting area and an outside balcony. The bed was very comfortable. The staff was friendly and attentive. They have a desk in the lobby to assist their guests with booking local tours and other activities. I did not use it—I generally free-lance when I travel, but I saw many others using it and it is nice to have. They also had spa services, which seemed to be popular, but we did not use those either-our focus was on exploring Hanoi. On check out day, we headed down to the lobby, and as I was signing the credit card receipt, housekeeping called the front desk and told them that we had left a plug adapter in the room, which they brought to us a minute or two later. I have never had a hotel check my room for forgotten items before, and I really appreciated this extra touch.

The hotel also has a nice rooftop pool and an excellent rooftop bar.

On this same trip to Southeast Asia, I stated at other hotels that I booked through the Marriott reservation system and other booking sites. Hotel Solis was my favorite of them all. Highly recommended.

Leisure Family

10/10

Exceptional

25 Dec 2025

Mackenzie

I had a fantastic experience staying here!
The room was spacious, clean, and airy, with modern amenities that made it very comfortable and relaxing.
The staff were exceptionally friendly and helpful – from the front desk to housekeeping, everyone was welcoming and professional.
Breakfast was delicious, with a wide variety of options including both local Vietnamese dishes and Western choices – perfect for any taste.
One of the highlights of my stay was the tour organized by the hotel. Everything was well-planned, the guide was enthusiastic and knowledgeable, and the entire experience was smooth and enjoyable.

Business_and_leisure Self

10/10

Exceptional

25 Dec 2025

Mackenzie

Best hotel in Hanoi. The hotel is truly amazing and service is the best we have ever received from a hotel anywhere in the world.

The team work together to deliver true excellence in everything they do. They really focus on everything possible, even the smallest things to make the stay wonderful.

The location is perfect within the Old Quarter, everything within walking distance but also not in the middle of too much chaos.

We highly recommend staying here if you visit.

Business_and_leisure Partner

10/10

Exceptional

24 Dec 2025

Donal

Everything about the hotel was top notch. Location in the old quarter, spacious rooms very clean and comfortable. Staff was amazing, All reception really helped to make our vacation great

Business Self

10/10

Exceptional

24 Dec 2025

Donal

Great location right in the Old Quarter — just a short walk to Hoan Kiem Lake. Room was clean, quiet, and well-equipped. Loved the rooftop pool and the spa was a nice bonus. Staff were friendly and helpful throughout my stay. Would definitely come back!

Business_and_leisure Partner

10/10

Exceptional

24 Dec 2025

Mackenzie

We stayed at Hanoi Solis Hotel as a family of four, with two kids aged 9 and 13, and it was an absolutely wonderful experience from start to finish.
From the moment we arrived, we were welcomed with warmth and care. A special thank you to Ding, who arranged everything for us—from airport transfers to local tours—making our stay completely stress-free. His attention to detail and kindness made a big difference.
One of the loveliest touches was a handwritten note from the management waiting in our room upon arrival. It made us feel truly valued and set the tone for the rest of our stay.
The room was perfect for our family—clean, stylish, and very comfortable. The staff throughout the hotel were incredibly friendly and always ready to help with a smile.
We also really enjoyed the restaurant, which offered delicious meals that pleased both adults and kids, and the Solis Bar was a fantastic place to relax in the evening with a beautiful view over Hanoi.
If you're visiting Hanoi with family and looking for a hotel that combines comfort, heart, and exceptional service,Hanoi Solis Hotel is the perfect choice. We can’t wait to come back!!

Business_and_leisure Family_with_children

10/10

Exceptional

19 Dec 2025

David

Exceptional service. Above and beyond. Breakfast was very good. Rooms are clean and well set out with nice decor. All in all a win. Would stay again for sure.

Friends_and_family Family

10/10

Exceptional

16 Dec 2025

Zoe

The staff is amazing! Everyone from the bell hop to the front desk, to the bartender, to the supervisors, as well as the cleaners we saw around. They took care of every need. Accommodated every request we had! 10 out of 10 would recommend based on staff alone! Location is perfect for walking / shopping.

The pool is average, the roof top bar has great atmosphere, but you do have to walk up stairs the final two flights, the elevator does not go to the top. Additionally the bathroom is down on level, so as we drink and need the bathroom, we were up and down the stairs several times. It was fine, just something to point out.

Beds were comfy. Room was big enough. Everything was really nice. But honestly that staff is unbelievable! They made the whole stay fabulous!

Leisure Family_with_children

8/10

Excellent

08 Dec 2025

Pegan

Hotel is managed by a young team with a lot of heart. They did their best to make our stay a pleasant and memorable one. I look forward to stay with them again!

10/10

Exceptional

30 Nov 2025

Lynda

The Hotel had a recent change in management and as expected, not everythings were up to speed. The staffs were wonderful and handle these problems with graces, we end up with some very enjoyable stay at the hotel.

Friends_and_family Family

10/10

Exceptional

27 Nov 2025

Stephen

The staff in this hotel are excellent, so kind and friendly and will go out of their way to do anything to make you feel welcome. The location is perfect just a short stroll to the lake or anywhere in the old quarter. It's such a busy place but you fel away from all the hustle and bustle of the street. I would recommend this hotel to everyone and will stay here again on our next trip.

Partner

10/10

Exceptional

27 Nov 2025

thuy

Very friendly, helpful and courteous staff. Location is convenient to explore the old city area.

10/10

Exceptional

20 Nov 2025

Herve

Great upgraded suite , nice and courteous people always eager to help . On the bad note I would have appreciated to be informed prior that the pool was closed for the season , even though it was 28 C degrees outside

Leisure Family

10/10

Exceptional

14 Nov 2025

Jay

The staff was amazing. Ms Kaelyn was so helpful, as were other staff members! The breakfast was delicious!

Leisure Self

10/10

Exceptional

11 Nov 2025

Scott

Friendly staff , convienent for walking to the many shops and eateries..definitely recommend to friends 👌

10/10

Exceptional

02 Nov 2025

Elena

The staff were truly outstanding - so helpful and kind. They did everything they could to ensure we had a great stay and time in Vietnam - helping with activities and ensuring our comfort both inside and outside of the hotel. The location was great and right in the hustle and bustle of the old quarter, yet the rooms were quiet and a great get away.

Leisure Friends

10/10

Exceptional

01 Nov 2025

Benjamin

Amazing staff and clean rooms. The staff showed amazing hospitality and the friendliness and vibrancy of Hanoi and Vietnam. Thank you for an amazing stay!

Business Self

10/10

Exceptional

26 Oct 2025

Sy

I stayed at two different hotels in the Old Quarter, and I prefer this one. The hotel is located near Hoan Kiem Lake, making it very convenient for exploring the walking areas. Despite being in such a central location, I sleep well here and don't hear any traffic noise—which is especially important when staying in the Old Quarter.
The breakfast is good. I particularly enjoy the sweet rice, fresh fruit, and Vietnamese yogurt, which isn't too sweet. They also serve pho, which is a nice touch.

Leisure Partner

10/10

Exceptional

25 Oct 2025

Jorge

We were good luck enough to get an upgrade to a suite
My partner didn’t get it and I understand he was disappointed with it; too small when carrying many suitcases
But any way I ll come back

Business Family

10/10

Exceptional

25 Oct 2025

Paul

My girl friend has some diet issues but she said the food was the best so far in our trip though Vietnam

Partner

10/10

Exceptional

19 Oct 2025

Minesh

We returned to Hotel Solis after our great experiences in the past. On this occasion we stayed in the executive suite and my, it was lovely. As always the staff are truly amazing - friendly, courteous and professional. Special thanks on your occasion to Bella who facilitated a smooth and efficient check in after a tiring journey. The staff speak excellent English and intuitively know what you require. Set in the old quarter you are not far away from all the major must do sightseeing and also the hustle and bustle of city life. I'm an experienced traveller and I recommend to come here.

Leisure Partner

10/10

Exceptional

17 Oct 2025

Minesh

Three hotel is very well located in the heart of the old quarter. Train street, shopping etc are a 5 minute walk from here. The staff at the hotel are amazing- so friendly and helpful. Special thanks to Jenny (Queyn). The beds are comfortable and all very clean. Room has TV. You can leave your luggage here when heading out and exploring other areas and need to travel light safe in the knowledge your luggage will be looked after. Highly recommend.

Leisure Partner

10/10

Exceptional

16 Oct 2025

CORY

Loved this hotel! Boutique vibes and super helpful staff! Clean, comfortable, close to everything. Again, can’t say more about the staff, they were very professional, helpful, and courteous! 100% recommend!

Leisure Family

10/10

Exceptional

14 Oct 2025

Shui

The staff are the highlight of the hotel, very competent and eager to please. We were upgraded to a room with a window without our asking. The room was quiet with good individually-controlled AC, comfortable bedding and fast WiFi. Cable TV reception was spotty. The room and hotel are beautiful, with hardwood and mosaic tile flooring, granite countertops and wood furniture, but the new owners need to update certain things. The tub is raised from its platform and the glass wall surround was so short that we repeatedly flooded the bathroom floor and the space between the tub and wall. The pool deck had splintered wood which needs to be replaced. The staff were very apologetic when I brought up the bathroom issue and went out of their way to compensate me. Breakfast consisted of lots of food options (Asian, Western, made to order and buffet items), with coffee, tea, and juices. Overall , we enjoyed our stay and I am very confident that with minor updates, this hotel will be a great one.

Leisure

10/10

Exceptional

11 Oct 2025

Marina

Great location, service, breakfast. Exceeded my expectations!!!

Friends_and_family Family

8/10

Excellent

29 Sep 2025

Wail

It was poor breakfast for me

Partner

8/10

Excellent

23 Sep 2025

Phillip

Ok

Leisure Self

10/10

Exceptional

20 Sep 2025

Robert

Located a block from the lake, the Hotel Solis is in the most charming neighborhood. The lake is a favorite spot for exercising and picture taking. There is an abundance of restaurants and shopping close by.
The hotel is modern and up to date in both fashion and services. Be sure to have the staff book your airport car. The breakfast is fabulous, with both continental and Asian cuisine. In addition to the buffet that is extensive there is also a chef available for eggs and omelets.
The EXCELLENT bellmen, desk staff and maids make for the BEST place to stay in Hanoi!

10/10

Exceptional

18 Sep 2025

Andreas

Excellent service

Business_and_leisure Self

10/10

Exceptional

18 Sep 2025

Andreas

The customer services were exceptional. They gave us a lot recommendations

10/10

Exceptional

18 Sep 2025

Andreas

Friendly staff

Leisure Partner