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GM Premium Hotel

Hanoi and North · Vietnam

41-43 Hang Bong str, Hoan Kiem Dis, 50View location

9.8/10Excellent457 Reviews
Cleanliness10.0/1010.0
Service10.0/1010.0
Comfort9.8/109.8
Condition9.8/109.8
Amenities9.8/109.8
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About GM Premium Hotel

The GM Premium Hotel is conveniently located in Hanoi's historic Old Quarter, Hoan Kiem District, close to many renowned tourist attractions.

A mere two-minute walk from Hoan Kiem Lake and the city's prime commercial, shopping, and entertainment districts, the GM Premium Hotel offers luxurious and cozy rooms with the added benefit of a 100% backup power supply.

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Located in Hanoi (Old Quarter), GM Premium Hotel is within a 10-minute walk of Hoan Kiem Lake and Thang Long Water Puppet Theatre. This luxury hotel is 0.4 mi (0.7 km) from Hoa Lo Prison Museum and 0.6 mi (0.9 km) from Dong Xuan Market.

Make yourself at home in one of the 56 air-conditioned rooms featuring minibars (stocked with some free items) and Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 8:00 AM to 8:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 0108162750
  • Optional fees
    • Airport shuttle fee: VND 577000 per vehicle (one-way, maximum occupancy 3)
    • Early check-in is available for a fee (subject to availability)
    • Credit card charges are subject to a surcharge of 5 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Vietnamese

    English

Nearby attractions

Hang Da Market 0.2 km / 0.1 mi
Hang Gai Street 0.2 km / 0.1 mi
Vietnam National Tuong Theatre 0.2 km / 0.1 mi
St. Joseph's Cathedral of Hanoi 0.3 km / 0.2 mi
Dong Kinh Nghia Thuc Square 0.4 km / 0.3 mi
Hoan Kiem Lake Weekend Walking Street 0.4 km / 0.3 mi
Hoan Kiem Lake 0.5 km / 0.3 mi
Hanoi Old Town Night Market 0.5 km / 0.3 mi
Ha Noi Gallery 0.5 km / 0.3 mi
The Old Quarter Gallery 0.5 km / 0.3 mi
Food Street Tong Duy Tan 0.6 km / 0.3 mi
Train Street 0.6 km / 0.3 mi
Thang Long Water Puppet Theatre 0.6 km / 0.4 mi
Ta Hien Street 0.6 km / 0.4 mi
Central Maternity Hospital 0.7 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2022
  • Total number of rooms: 50
  • Number of floors (main building): 12
  • hotel
  • American ExpressExtra charge
  • JCBExtra charge
  • MasterCardExtra charge
  • VisaExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
Show 42 more facilities & services
  • Transfer serviceExtra charge
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Fireplace
  • Hotel safe
  • Terrace
  • Concierge
  • Sun terrace
  • Gym
  • Luggage room
  • Private pool
  • Electric kettle
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Air conditioning in Restaurant
  • Breakfast room
  • Meeting room
  • Printer
  • Photocopier
  • Business centre
  • Fax
  • Sun loungers
  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Spa centre
  • Breakfast buffet
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Early Check-inExtra charge
  • Identification card at arrivalExtra charge
  • Non-smoking establishmentExtra charge
  • Self check-in
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    GM Premium Hotel

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    GM Premium Hotel

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    GM Premium Hotel

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    GM Premium Hotel

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG

    Photos are not available for this room type.

    GM Premium Hotel

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW KING BEDSUITE • CITY VIEW KING BEDSUI.CV-KG

    Photos are not available for this room type.

    GM Premium Hotel

    SUITE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUM QUEEN BEDSUITE • PREMIUM QUEEN BEDSUI.PI-QN

    Photos are not available for this room type.

    GM Premium Hotel

    SUITE PREMIUM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW QUEEN BEDSUITE • CITY VIEW QUEEN BEDSUI.CV-QN

    Photos are not available for this room type.

    GM Premium Hotel

    SUITE CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW QUEEN BEDDOUBLE • CITY VIEW QUEEN BEDDBL.CV-QN

    Photos are not available for this room type.

    GM Premium Hotel

    DOUBLE CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    GM Premium Hotel

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    GM Premium Hotel

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    GM Premium Hotel

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CONNECTING ROOMFAMILY ROOM • CONNECTING ROOMFAM.CM-1

    Photos are not available for this room type.

    GM Premium Hotel

    FAMILY ROOM CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    GM Premium Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEWSUITE • CITY VIEWSUI.CV

    Photos are not available for this room type.

    GM Premium Hotel

    SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUMSUITE • PREMIUMSUI.PI

    Photos are not available for this room type.

    GM Premium Hotel

    SUITE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE HONEYMOONSUITE • HONEYMOONSUI.HM

    Photos are not available for this room type.

    GM Premium Hotel

    SUITE HONEYMOON

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    HONEYMOON

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.HM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE QUEEN BEDSUITE • EXECUTIVE QUEEN BEDSUI.EJ-QN

    Photos are not available for this room type.

    GM Premium Hotel

    SUITE EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    GM Premium Hotel

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE QUEEN BEDDouble or Twin • DELUXE QUEEN BEDDBT.DX-QN

    Photos are not available for this room type.

    GM Premium Hotel

    Double or Twin DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    GM Premium Hotel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH BALCONYJUNIOR SUITE • WITH BALCONYJSU.BL

    Photos are not available for this room type.

    GM Premium Hotel

    JUNIOR SUITE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    GM Premium Hotel

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    GM Premium Hotel

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH TERRACESUITE • WITH TERRACESUI.TR

    Photos are not available for this room type.

    GM Premium Hotel

    SUITE WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about GM Premium Hotel

9.8
Excellent
457 Reviews
Cleanliness
10.0 /10
Service
10.0 /10
Comfort
9.8 /10
Condition
9.8 /10
Amenities
9.8 /10
100 reviews shown
10/10
Exceptional
20 Jul 2026
kathy
Amazing staff! Fabulous breakfast! Perfect location, beautiful property
Self
10/10
Exceptional
04 Jul 2026
Peter
Great hotel in perfect location for visiting local attractions in the Old Quarter. It truly deserves its 5-star rating. The staff are so kind and professional especially our concierge Leo who gave us outstanding service from the time we checked in to to last minute when we left for the airport. Our family was sad to leave this property as it truly was a fantastic stay in all aspect. Do not hesitate in booking this beautiful hotel, with its incredible staff, you won’t regret it.
Family
10/10
Exceptional
13 Jun 2026
Antony
Room was clean and well maintained.
Would be good to have some more tea bags: black tea and and carton milk in fridge??
Partner
10/10
Exceptional
08 Jun 2026
Josephine
Wonderful stay in this hotel. Excellent location, beautiful room and the breakfast was great
Friends_and_family Family
10/10
Exceptional
06 Jun 2026
Charles
Great service and great breakfast, definitely feels like a treat staying here. Lovely rooftop bar too. Didn't try the spa but the pool was pleasant.
Self
10/10
Exceptional
02 Jun 2026
Joanna
We had a very nice experience staying here. The location was wonderful; rooms were clean; staff were all friendly, knowledgeable, gave great recommendations, and provided us with the best of care. Special shout out to Grace, you are amazing indeed. Thank you for making our stay a wonderful one.
Friends_and_family Family
10/10
Exceptional
26 May 2026
corrina
Grace was just super helpful, efficient and welcoming.

I had great service here.

All the team were friendly.

The hotel is really well cleaned and looked after. The food is nice in the hotel, if you fancy a bite to eat.
Self
10/10
Exceptional
25 May 2026
Michael
Amazing stay. The rooms were really nice, but the staff really made the experience much more
Friends_and_family Friends
10/10
Exceptional
11 May 2026
Gabriel
Very attentive staff and well located for exploring the old quarter
Partner
10/10
Exceptional
11 May 2026
John
Good location, everyone was very nice and accommodating. Would come back flagon of in Hanoi.
Partner
10/10
Exceptional
04 May 2026
leah
The most amazing hotel I've ever stayed at. The staff deserves a raise, especially Holly!!
Friends
10/10
Exceptional
02 May 2026
Jade
Clean room, great staff
10/10
Exceptional
27 Apr 2026
Vivek
Great location in Old Quarter! Roof top bar is very nice. Professional and friendly staff.
Partner
10/10
Exceptional
22 Apr 2026
Dawn
From the moment we got there, staff ran out to make sure our bags were taken care of. They also gave us information as to where the best places to eat were. Not to mention, the Spa there was an amazing experience as well. I’d give them a 20 out of 10 rating!!! I would totally go back there again and highly recommend to anyone.
Family
10/10
Exceptional
21 Apr 2026
Lara
We had such a great stay here. The staff were truly outstanding, so friendly and genuinely helpful throughout our visit. Hope, in particular, really took care of us. We casually mentioned it was our anniversary, and she went out of her way to arrange a thoughtful surprise in our room, which meant a lot.
She also gave us some great restaurant recommendations, and every single one turned out to be amazing. The rooms were spacious, clean, and very comfortable. Breakfast was really good, the omelettes were so good and we loved that the buffet changed some of the hot things up each morning.
The location is perfect close to everything but still nice and quiet. . And the rooftop bar is definitely worth checking out for the views alone. Would absolutely stay here again!
Friends_and_family Family
10/10
Exceptional
21 Apr 2026
C.
Nous avons beaucoup apprécié notre séjour au GM Premium Hotel. Le déjeuner était varié et délicieux mais que dire de l'accueil à notre arrivée. Grace est nettement une excellente ambassadrice pour cet établissement mais aussi pour son pays car elle a été notre premier contact au Vietnam. Elle fera certainement partie de nos coups de coeur durant notre voyage. Merci!
10/10
Exceptional
15 Apr 2026
Allyson
Breakfast was delicious. Rooftop bar was great. Staff was incredible friendly and professional. Room was clean and spacious.
Partner
8/10
Excellent
13 Apr 2026
Patricia
Hotel staff was friendly and hotel manager, Peter was especially helpful. Breakfast menu was expansive with lots of choices.
Partner
10/10
Exceptional
10 Apr 2026
Jordan
I was a bit skeptical of the 5 star reviews at first, but when I got to the hotel, I understood them. The whole hotel looks newer and very nice! It’s in a good location too. The staff was the best! Airport pickup was nice and direct, Louis at the front desk even upgraded our room for us for free! He also texted and let us know if we needed anything, he would help where he could.

The rooms are very nice. The breakfast buffet at the sky lounge was the cherry on top. They had everything you could want!!

Overall, I will definitely be headed back next time I’m in Hanoi!
Partner
10/10
Exceptional
10 Apr 2026
Priyanka
Great staff, everyone was polite, they made our stay wonderful. Peter and the whole team was wonderful. they gave us a beautiful gift when we left. much appreciated. 100% recommend. great location.
10/10
Exceptional
06 Apr 2026
marc
The hotel was amazing and just the perfect all round stay! The staff were the nicest people in the world and Peter was so helpful! If you are staying at n Hanoi I would highly recommend this place and I know I will go back if I’m there again
Partner
10/10
Exceptional
06 Apr 2026
Kamilla
Excellent location in the old quarter.Room is clean and spacious. Breakfast is good.Staff is very friendly,a special shout out to Louis and Nguyen Thom
Self
10/10
Exceptional
31 Mar 2026
Nicholas
The GM Premium Hotel is conveniently located right in the heart of Hanoi's old quarter, although you wouldn't know from inside as the rooms are very quiet. Although the foundations are old, the rooms are very tasteful decorated with all the expected modern touches, and for a very reasonable price compared to similar options nearby. The hotel and it's facilities are great, but the real stand out is the amazing staff who are all consistently friendly, helpful, and accommodating whether it's checking in, having breakfast, or asking for help booking dining or activities. Grace at the front desk was especially helpful and went above and beyond to ensure the stay for our anniversary was as pleasant as possible. Definitely recommend staying at GM Premium if you're going to be spending time exploring Hanoi and the old quarter!
Partner
8/10
Excellent
23 Mar 2026
Daniel
Nice clean hotel, looks recently renovated with a good charm and atmosphere in the central district of old Hanoi.
Self
10/10
Exceptional
15 Mar 2026
Eric
We had a great stay at GM Premium Hotel. The location is A+ and the staff is very warm and welcoming. Breakfast is also very good, with great coffee and lots of options to choose from. Really recommend staying here for a trip to Old Quarter.
Partner
10/10
Exceptional
07 Mar 2026
Tatiana
We had a great stay! The rooms were clean and the staff was very friendly. The hotel is in a fantastic area within walking distance of all the main attractions, with plenty of excellent restaurants nearby.
Friends_and_family Friends
10/10
Exceptional
21 Feb 2026
Sergey
Good location, amazing breakfast, helpful staff
Friends_and_family Family
10/10
Exceptional
16 Feb 2026
Daniel
Very well located hotel, clean, friendly staff, very good buffet breakfast, good amenities …
10/10
Exceptional
16 Feb 2026
Ami
We've stayed at GM Premium Hotel 3 different times for this trip and would definitely stay there again!! Staff is outstanding!! The hotel is fantastic and highly recommend!!
Leisure Partner
10/10
Exceptional
11 Feb 2026
Minesh Kumar
The amazing staff made this stay more memorable….perfect location…definitely recommend.
Leisure Partner
10/10
Exceptional
08 Feb 2026
Yahya
Very clean with friendly staff. Very good breakfast also best location I definitely recommend it.
Leisure Family
10/10
Exceptional
05 Feb 2026
Andrew
Excellent staff, spacious and spotless room. Great location. Room to enhance breakfast quality - cheap juices, pastries/ sweet items for example. But a lovely overall stay.
10/10
Exceptional
01 Feb 2026
Patrick
Very spacious room in the heart of the Old Quarter easy walking distance to all the major attractions. Hotel staff are so very helpful getting tickets organised for water puppets theatre & enquiring about tickets on our behalf. The front desk staff recommended some fabulous street food venues and restaurants & coffee shops - all of them so good.
Leisure Family
10/10
Exceptional
31 Jan 2026
howard
Excellent knowledgeable staff. Good breakfasts included in room rate. Very good location in the old quarter. High value for the money.
Friends_and_family Friends
10/10
Exceptional
30 Jan 2026
Marta
The staff are amazing. So helpful. It truly feels like luxury. Amazing breakfast with lots of options. The location is great, each walking everywhere and the noise cancelling rooms mean true peaceful sleep.
Partner
10/10
Exceptional
29 Jan 2026
howard
The rooms are very modern & well-appointed. Staff were uniformly excellent, extremely attentive and knowledgeable. Breakfasts (included in room rate) offered extensive variety both on the buffet and with cooked foods. House-made yogurt was especially good. Overall a great stay at very fair value.
Friends_and_family Friends
10/10
Exceptional
23 Jan 2026
Paul
Everything, the service, cleanliness, breakfast, staff, were all great!
10/10
Exceptional
15 Jan 2026
Ami
Loved this place!! Grace Nguyen (front desk) was absolutely fantastic!! Very helpful and was really amazing, she made life really easy for me, I can't thank her enough. Would highly recommend staying here!!
Leisure Partner
10/10
Exceptional
09 Jan 2026
Yi-Hsuan
The service was awesome and the breakfast was tasty.
Friends_and_family Friends
10/10
Exceptional
06 Jan 2026
Emily
We had a very nice stay at the hotel. The staff are very helpful and friendly. The lcoation of the hotel is very good for walking around the old town. The rooms were small but clean and had everything you needed. Breakfast was extensive. Pool was very small but we did not use it. I would recommend this hotel.
10/10
Exceptional
05 Jan 2026
KARI
Fantastic establishment, excellent service from Hope/Hua from beginning to end. Lovely room and breakfast buffet providing food for vegetarian which was fantastic.
Highly recommend this Hotel with excellent access to the old town.
Leisure Partner
10/10
Exceptional
25 Dec 2025
davis
Staff was so friendly and accommodating! They’re were constantly making sure we were satisfied.
Leisure Partner
10/10
Exceptional
18 Dec 2025
oksana
Very good service and very friendly and helpful staff
Leisure Family
10/10
Exceptional
27 Nov 2025
Rejean
Exemplary dedication by employees.
Leisure Self
10/10
Exceptional
24 Nov 2025
Albert
Wrapped up our last night in Hanoi at GM Premium after exploring Halong Bay, and my wife and I really enjoyed our stay. The location is top notch, the beds are super comfortable, the breakfast selection is excellent, and most importantly, the staff are incredible. Special shoutout to Hope for going above and beyond to look after us! Highly recommended!
Leisure Partner
10/10
Exceptional
16 Nov 2025
Megan
What a lovely hotel! The team working here are SO kind - they even helped us cross the road when we arrived! We stayed in a few hotels in Hanoi and this was by far the best. The room was spacious and luxurious. Breakfast was great with loads of options. We’re hoping to return next year!
Partner
10/10
Exceptional
03 Nov 2025
Nicole
The breakfast was fresh and had many options. Worth it.
Location was excellent and would recommend this area of Kyoto to stay and certainly this hotel.
Leisure Partner
10/10
Exceptional
03 Nov 2025
Cornelis J
A delightful hotel, tastefully decorated, in a central location. Rooms are comfortable and quiet. The staff is professional, always willing to help, friendly and respectful. Breakfast is copious and varied. Bar and restaurant are pleasant and the food is delicious. It is our second stay in the hotel and we will definitely come back.
Partner
8/10
Excellent
22 Oct 2025
Aarti
Loved the favt that the property was close to shopping, moneu exchange, spa and eateroes.. about a 10 min walk to train street.. staff were helpful and kind.. particularly Anne.. great value for moneu..
Leisure Partner
8/10
Excellent
18 Oct 2025
Fiona

Good location, clean rooms, great staff

Hotel very central for walking. Staff were amazing & a credit to the hotel. Room was very clean & sufficient, advertised as an executive with balcony, however a lot smaller than we thought & the balcony wouldn’t fit a chair & had a terrible outlook (not worth the extra cost). Pool wasn’t great, the sun beds were on a different level & only 4 available. Breakfast was OK. They allowed us to store our luggage FOC for 2 days whilst on a cruise. Overall a good hotel but not 5-star
Friends_and_family Friends
10/10
Exceptional
06 Oct 2025
Timothy
Clean Hotel Excellent staff.
10/10
Exceptional
27 Sep 2025
Anthony
I just completed a three day stay here and I give it the highest recommendation. It has the best location, the best service, and really nice rooms. Once you walk out the lobby of the hotel, you are in the heart of the old quarter with cafes, shops, and restaurants everywhere. It is located in such a vibrant and fun location. I’d like to give special mention to Hope, who was attentive, friendly and considerate. The staff at this hotel are amazing, and easily some of the most professional staff I have ever encountered.
10/10
Exceptional
23 Sep 2025
Sarah
The staff at GM Premium Hotel were incredible! From the moment we checked in, we were welcomed by all staff. Special thanks to Alex from reception and the reception manager who were extremely helpful and friendly.
Leisure Partner
10/10
Exceptional
12 Sep 2025
Peter

Great place in the heart of Hanoi

What an amazing stay we had. We were greeted at the entrance and they immediately made us feel at home. Special thanks to Grace Nguyen, who was extremely helpful with everything. We exchanged WhatsApp numbers and any question we had during our stay, she answered right away. Even before the stay our visas were not approved and Josie was so helpful working with us. We are so thankful to the whole team who were fantastic! Great location and easy to get around to some of Hanoi's hot spots. We also booked a Ha Long Bay tour through the hotel which was awesome.
Partner
10/10
Exceptional
03 Sep 2025
David
Staff were extra friendly and obliging, especially arranging transport on check out on National Day.
Leisure Family
10/10
Exceptional
21 Aug 2025
Jeff
The GM Premium was the perfect place to stay for exploring the old quarter of Hanoi! The staff were super friendly & helpful! I would recommend this hotel if you are wanting to stay in the old quarter. Thank you!
Leisure Partner
10/10
Exceptional
18 Jul 2025
Katrina
What makes this property stand out is the fact that their service was out of this world. No notes. From entering to exiting, they held our luggage even offered a shower. As we left, they gave us free tea to enjoy. They crossed the street with us and made us feel like home all the way through. The facility itself was amazing with plenty of amenities and a generous offering for breakfast every day. The location was excellent as we only had to walk maximum 10 minutes to where we needed to go highly recommend!
Leisure Friends
10/10
Exceptional
09 Jul 2025
Ronnie
Staff were very helpful and friendly. Breakfast spread was fantastic and we’d stay again, next time we visit!
Leisure Family
10/10
Exceptional
06 Jul 2025
Michael
The staff showed amazing hospitality at this hotel. Always very pleasant and willing to help. Breakfast was excellent. The pool was quite small but refreshing. Great location to see the Old Quarter attractions. After spending a few hours out in the chaos of Hanoi, the hotel was welcome relief to come back to. Street noise is completely blocked out. Overall excellent particularly the front staff.
Leisure Family
10/10
Exceptional
06 Jul 2025
Nenita
Very nice hotel and good customer service!
Leisure
10/10
Exceptional
01 Jul 2025
Kayleigh
Truly lovely stay here, we only got a night here but the staff was so accommodating and welcoming, they even updated us to make our stay as best as it could be. We loved it and would def be staying here again when we come back to Hanoi!
Partner
10/10
Exceptional
28 Jun 2025
Dennis
The experience here was next level, everything about this establishment is first class , especially all the staff , they help you with everything and anything including where to go and restaurants to eat at. If you are going to stay in Hanoi - stay here you won’t find better
Leisure Partner
10/10
Exceptional
24 Jun 2025
Vladimir
The hotel is amazing! The beds are comfortable, very clean and surprisingly quiet. The breakfast is the best we had so far, with a lot of options, juices, fruits, hot dishes. Everything you may want.
Leisure Family
10/10
Exceptional
20 Jun 2025
Julia
This hotel was beautiful and the customer service was outstanding. Our host, Grace, was very attentive to our needs. They checked in with us daily. I loved the breakfast buffet, and the rooftop bar had great views. It’s a great location for the Old Quarter and getting picked up for tours. Would stay here again.
Leisure Family
10/10
Exceptional
18 Jun 2025
David
A Hidden Gem with World-Class Service – My Favorite Hotel Anywhere

I rarely write reviews, and even less so with this level of enthusiasm—but the GM Premium Hotel in Hanoi has truly earned it.

I’ve had the privilege of staying in some of the most luxurious hotels around the world—from the Fairmont to the Four Seasons and the Ritz-Carlton. Yet, none have left the mark that this boutique hotel in Hanoi’s Old Quarter has.

The location is vibrant, bustling, and deeply authentic—right in the heart of the Old Quarter. Yes, the area can be a bit chaotic, with its maze of street vendors, cafés, and shops—but that’s part of its charm. And best of all, it’s incredibly walkable, placing you within minutes of everything Hanoi has to offer.

Now, to the heart of my review: the service. This is, hands down, the best service I’ve ever experienced anywhere in the world. From the moment I arrived until the day I left, I felt like I was the only guest in the hotel. Every detail was cared for, every request anticipated.

A very special thank you to Lily—elegant, attentive, and genuinely kind. She went above and beyond every single day, making my stay feel not just comfortable, but truly personal. And she wasn’t alone. The entire staff is simply exceptional. Polished, thoughtful, and gracious in every interaction. Honestly, the Ritz and the Four Seasons could take notes here—this is what five-star service looks like.

The rooms were spotless and comfortable, the location perfect.
Business Self
10/10
Exceptional
18 Jun 2025
Shannon
Great location, staff were amazing, rooms were spacious clean and couldn’t hear outside noise
Would def recommend and if we return to Hanoi will stay there again
5 stars for our stay
Thankyou Gm premium and the staff
Leisure Family
10/10
Exceptional
17 Jun 2025
Gisele
Great service! Ms Lyly Nguyen was our host and she was great! She went above and beyond to make sure we were comfortable and well-taken care of! Overall, great experience, we totally recommend this hotel, you won’t regret it!
Leisure Partner
10/10
Exceptional
17 Jun 2025
Simon
Reception and reservation staff are excellent.
10/10
Exceptional
05 Jun 2025
Jonathan
This is one of the best hotels I've ever been to, staff are amazing, location perfect, just superb
Business_and_leisure Self
10/10
Exceptional
04 Jun 2025
Sharni
Staff and accommodation was fabulous
Leisure Self
10/10
Exceptional
04 Jun 2025
Claire
Amazing stay at GM Hotel. Nothing too much trouble. Felt very safe and comfortable travelling solo. Peter was very helpful with suggestions and anything worse needed at hotel. Thank you
Self
10/10
Exceptional
27 May 2025
Grant
See my previous review. 5 stars
10/10
Exceptional
27 May 2025
Grant
Great hotel in the middle of the old quarter. Staff are so friendly and helpful. Second time staying at this hotel and I wasn't disappointed. 5 stars
Leisure Friends
10/10
Exceptional
22 May 2025
Theonie
The staff was warm and super helpful and the food was excellent, especially the breakfast buffet. Fantastic location and the rooms were spacious and comfortable. Definitely recommend!
Leisure
10/10
Exceptional
17 May 2025
Lisa
We had a fantastic stay at GM Premium, the staff were so lovely and helpful and would book anything for us.
The breakfast buffet is also delicious, rooms were very comfortable.
Leisure Friends
10/10
Exceptional
14 May 2025
Kenneth
Fantastic hotel with excellent staff 10/10
Leisure Partner
10/10
Exceptional
10 May 2025
Adam

Hanoi hotel with rooftop pool

Great hotel. Room with balcony. Lovely swimming pool on roof. Great location.
Partner
10/10
Exceptional
03 May 2025
Verified traveler

Above and beyond end-to-end experience from staff


Above and beyond end-to-end experience from staff. From check-in, to help in booking one day excursion, translation support in dealing with local merchants, spa and restaurant reservations. Rooms were also of a good standard, clean and modern. Many thanks in particular to Peter and Eugene for their assistance!
Friends_and_family Friends
8/10
Excellent
30 Apr 2025
david

Good stay

Overall this was a good stay at this beautiful hotel. We did pass on some direct feedback in regard to some minor issues with the room bathroom which was well received by the hotel manager Alex . Apart from that everything was excellent . Staff were lovely , room was comfortable . Foyer is beautiful
Partner
10/10
Exceptional
22 Apr 2025
Chris

Fantastic staff and lovely hotel

beautiful hotel. The staff are amazing, very slick.
Friends_and_family Family
10/10
Exceptional
17 Apr 2025
Danielle
An absolutely stunning hotel. Located right in the heart of the Old Quarter, with an easy walk to train street, and Hoan Kiem lake, as well as St Josephs Cathedral, it really couldn't get better. The rooms were clean and spacious, breakfast was outstanding, and the rooftop bar has amazing views day and night.

The staff made the stay though. They were all welcoming, kind, incredibly helpful and brilliant with the kids. Eugene welcomed us and kept in touch with us throughout our stay to ensure we were happy. They really couldn't have done more. He was very thoughtful and provided wonderful service.

I thoroughly recommend this hotel, and we'd definitely book again if we come back.
Leisure Family
10/10
Exceptional
07 Apr 2025
Michele Kristine
This
10/10
Exceptional
04 Apr 2025
Denise

Great Gem of a Hotel in the Best Location

GM Premium is a gem in the heart of the Old Quarter. Brilliant service and location. We had two adjoining rooms which were well appointed and great shower pressure and we were on the quiet side of the hotel.
The rooftop bar and restaurant had a nice view.
Thơm - the Front of House Manager was our personal concierge who gave us the best service.she recommended spas, manicures, restaurants and did all the booking for us. Communication was excellent via WhatsApp. Checked were were ok and her high level of care was lovely to experience. Warm welcome from all the staff throughout.
Don’t hesitate to book this amazing hotel which is in the best location to reach all the main sights- we didn’t use a taxi/grab once as we walked everywhere!
Thank you Thơm and her team for a wonderful stay.
Friends_and_family Family
10/10
Exceptional
31 Mar 2025
Theo
Amazing hotel. The staff were quite exceptional, especially Ms Lee who was our personal concierge for our stay! Would highly recommend this hotel for its quality, value for money and attentive service.
Leisure Friends
10/10
Exceptional
30 Mar 2025
Marilyn

Hanoi's best hotel!!!

Staff was excellent from the time we arrived to the time we left. Special thanks to Peter Nguyen who was outstanding and went out of his way to always make sure we had everything we needed including sourcing smaller slippers. We also loved Thom (aka Pineapple). She always had a smile very afternoon when we returned and was so warm and hospitable. The area is right in the heart of shopping and is an easy walk to the Norte Dame. The breakfast was fantastic and had so many choices. The skybar had. amazing views of the city. We would definitely stay here again. Love this hotel. TWO THUMBS UP!
Friends_and_family Family
10/10
Exceptional
30 Mar 2025
Bradley
The hotel was beautiful with a European style lounge bar atmosphere. Restaurant and bar were equally lovely
Leisure Family_with_children
10/10
Exceptional
27 Mar 2025
Molly

Hanoi stay

Loved our location and our hotel staff were absolutely incredible. They gave us invaluable recommendations for local food close by. They also stored our baggage after check out, and got us a taxi to the airport for a price cheaper than the “grab” app. The rooms were clean and the hotel bar was beautiful. Would stay here again in a heartbeat!
Friends_and_family Friends
10/10
Exceptional
27 Mar 2025
Scott

Fabulous hotel!! Amazing staff! Just perfect!

Our stay at GM Premium Hotel was absolutely fantastic! What a beautiful place in a great location. Couldn’t ask for anything more. The staff were so kind and professional. We particularly loved the kindness, thoughtful nature of Hope! She greeted us with such sincere hospitality. We felt so cared for by her. We will highly recommend this gorgeous hotel to our friends.
Partner
10/10
Exceptional
27 Mar 2025
Nataliya
You will feel like a royalty at this hotel. Absolutely stunning services! We even got a gift at the end of our stay. Definitely will be back!
Leisure Family
10/10
Exceptional
26 Mar 2025
Christopher
Lovely hotel and lovely people

Recommend
Business_and_leisure Friends
10/10
Exceptional
19 Mar 2025
Verified traveler
Well located hotel with excellent service, clean rooms and fantastic breakfast
Self
10/10
Exceptional
18 Mar 2025
Martin

Lovely hotel with excellent staff

Everything was so clean. Break was excellent and the staff were very welcoming.
Partner
10/10
Exceptional
17 Mar 2025
Sean
From the 1st minute, Peter and the team were wonderful. The Service was first class, as was the room, property, facilities and buffet breakfast. I cannot recommend enough.
Leisure Family
10/10
Exceptional
17 Mar 2025
Priyesh
This place is incredible! Peter, Minnie, Hope, Lyly looked after us so well for our honeymoon. They checked up on us everyday making sure that we were enjoying our stay and we had everything we needed. If you want a place that will you make you feel at ease then this is definitely one that you should book.

Overall, a lovely place!
Leisure Partner
10/10
Exceptional
03 Mar 2025
Tim
It's a beautiful hotel and the service is exceptionally friendly. We would return to this property if lucky enough to return to Hanoi.
Leisure Family
10/10
Exceptional
01 Mar 2025
Le Minh
Excellent service. Helpful and caring staff. If hotel had usbc and universal power plug, a more powerful hairdryer, then it would be perfect.
Leisure Family
10/10
Exceptional
01 Mar 2025
Verified traveler
Excellent service. Friendly and helpful caring staff, if room has upgraded usbc charger, universal power plugs and more powerful hair dryer, it will be a perfect hotel
Friends_and_family Family
10/10
Exceptional
28 Feb 2025
Gilbert

Amazing

Beautiful hotel and amazing staff. Close walking distance to everything. Would definitely stay again
Partner
10/10
Exceptional
28 Feb 2025
Jennifer
Staff were very friendly and helpful ,nothing was too much trouble. Breakfast spoilt for choice, and meal in restaurant was good. Ideal location for getting around
Partner
10/10
Exceptional
28 Feb 2025
David

Amazing Staff, Amazing Service

Amazing Service. Hotel was exceptional. Vivian and the rest of the team at the hotel we're so helpful and couldn't do enough for us during our stay. When we visit Hanoi in the future, we will without any doubt be staying at the hotel again.
Friends_and_family Family

Location & surroundings

GM Premium Hotel
41-43 Hang Bong str, Hoan Kiem Dis, 50, Hanoi, Vietnam

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GM Premium Hotel

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