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Hanoi La Castela Hotel

Hanoi and North · Vietnam

29 Hang Manh, 29View location

9.4/10Excellent169 Reviews
Cleanliness9.4/109.4
Service9.8/109.8
Comfort9.4/109.4
Condition9.0/109.0
Neighborhood9.8/109.8
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hanoi La Castela Hotel

Located in the Old Quarter area, Hanoi La Castela Hotel is the ideal point of departure for your excursions in Hanoi. The city center is merely 0. 5 km away, and the airport can be reached within 40 minutes.

With its convenient location, the property offers easy access to the city's must-see destinations. Hanoi La Castela Hotel offers impeccable service and all the essential amenities to invigorate the weary traveler. This property offers numerous on-site facilities to satisfy even the most discerning guest.

The ambiance of Hanoi La Castela Hotel is reflected in every guestroom. complimentary tea, towels, fireplace, wooden/parqueted flooring, slippers are just some of the facilities that can be found throughout the property. The property's host of recreational offerings ensures you have plenty to do during your stay.

Enjoy a great location and services to match at Hanoi La Castela Hotel

Read more about this hotelShow less

With a stay at Hanoi La Castela Hotel in Hanoi (Old Quarter), you'll be a 4-minute walk from St. Joseph's Cathedral of Hanoi and 6 minutes by foot from Hoan Kiem Lake.

This hotel is 0.3 mi (0.5 km) from Hanoi Old Town Night Market and 0.9 mi (1.5 km) from Hanoi Opera House. Treat yourself to a stay in one of the 16 guestrooms, featuring fireplaces and LED televisions. Complimentary wireless internet access is available to keep you connected.

Conveniences include phones, as well as safes and desks. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Smoking areas

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately VND 70000 per person
    • Airport shuttle fee: VND 448000 per vehicle (one-way)
    • Rollaway bed fee: VND 350000.0 per day
    • Credit card charges are subject to a surcharge of 3 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Vietnamese

    English

    French

Nearby attractions

Hang Gai Street 0.2 km / 0.1 mi
Vietnam National Tuong Theatre 0.3 km / 0.2 mi
Hang Da Market 0.3 km / 0.2 mi
St. Joseph's Cathedral of Hanoi 0.4 km / 0.2 mi
Dong Kinh Nghia Thuc Square 0.4 km / 0.3 mi
Hoan Kiem Lake Weekend Walking Street 0.5 km / 0.3 mi
Hoan Kiem Lake 0.5 km / 0.3 mi
Hanoi Old Town Night Market 0.5 km / 0.3 mi
Ha Noi Gallery 0.5 km / 0.3 mi
The Old Quarter Gallery 0.6 km / 0.3 mi
Food Street Tong Duy Tan 0.6 km / 0.4 mi
Thang Long Water Puppet Theatre 0.6 km / 0.4 mi
Ta Hien Street 0.6 km / 0.4 mi
Hang Ma Street 0.7 km / 0.4 mi
Train Street 0.7 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 12
  • Double rooms: 3
  • Junior suites: 4
  • Executive rooms: 3
  • Family rooms: 2
  • hotel
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
Show 34 more facilities & services
  • Entertainment Area
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wi-fi
  • Local and international calls
  • Car hireExtra charge
  • Transfer service
  • Valet parkingExtra charge
  • Airport Shuttle
  • Room service
  • Laundry service
  • Bicycle hire serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Fireplace
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • NewspapersExtra charge
  • Luggage room
  • Electric kettle
  • Towels and bed linen
  • Non-smoking area
  • Air conditioning in Restaurant
  • Printer
  • Charges for late arrival
  • Identification card at arrival
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE PREMIUM QUEEN BEDSUITE • PREMIUM QUEEN BEDSUI.PI-QN

    Photos are not available for this room type.

    Hanoi La Castela Hotel

    SUITE PREMIUM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUMSUITE • PREMIUMSUI.PI

    Photos are not available for this room type.

    Hanoi La Castela Hotel

    SUITE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVE KING BEDDouble or Twin • EXECUTIVE KING BEDDBT.EJ-KG

    Photos are not available for this room type.

    Hanoi La Castela Hotel

    Double or Twin EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Hanoi La Castela Hotel

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW TWO BEDSSUITE • CITY VIEW TWO BEDSSUI.2B-CV

    Photos are not available for this room type.

    Hanoi La Castela Hotel

    SUITE CITY VIEW TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVEDouble or Twin • EXECUTIVE • 28 m²DBT.EJ
    Double or Twin EXECUTIVEPhoto unavailable5 photos

    Hanoi La Castela Hotel

    Double or Twin EXECUTIVE

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ

    Room amenities

    • Desk
    • Housekeeping
    • Fireplace
    • Cable TV
    • Satellite TV
    • Slippers
    • Bathrobes
    • Toiletries
    • Alarm clock
    • 220V power supply
    • Wake-up service
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Minibar
    • TV
    • Hairdryer
    • Shower: 1

    Facilities with extra charge

    • Extra beds on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG

    Photos are not available for this room type.

    Hanoi La Castela Hotel

    Double or Twin DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CITY VIEWJUNIOR SUITE • CITY VIEWJSU.CV-1

    Photos are not available for this room type.

    Hanoi La Castela Hotel

    JUNIOR SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.CV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ-1

    Photos are not available for this room type.

    Hanoi La Castela Hotel

    Double or Twin EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXE • 1 m²DBT.DX
    Double or Twin DELUXEPhoto unavailable4 photos

    Hanoi La Castela Hotel

    Double or Twin DELUXE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    1 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Room amenities

    • Bathrobes
    • Desk
    • Toiletries
    • Alarm clock
    • 220V power supply
    • Wake-up service
    • Safe
    • Individually adjustable air conditioning
    • Minibar
    • TV
    • Hairdryer
    • Shower: 1
    • Satellite TV
    • Cable TV
    • Fireplace
    • Housekeeping
    • Slippers

    Facilities with extra charge

    • Extra beds on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hanoi La Castela Hotel

9.4
Excellent
169 Reviews
Cleanliness
9.4 /10
Service
9.8 /10
Comfort
9.4 /10
Condition
9.0 /10
Neighborhood
9.8 /10
Amenities
8.8 /10
75 reviews shown
10/10
Exceptional
23 May 2026
Peter
Clean rooms with very good air conditioning and lovely helpful staff
Friends_and_family Family
10/10
Exceptional
12 May 2026
Patrick
V has constructed a fabulous and friendly staff ! Ruby was always cheerful and a joy to work with I had a different hotel double book and V rescued the day . I highly recommend Hanoi La Castela Hotel.Convenient location.
10/10
Exceptional
10 May 2026
Patrick
Rain was helpful and manager V resolved a problem with another hotel booking for me with grace
10/10
Exceptional
15 Jan 2026
Antoinette
The check in process went very smooth. The gentleman at the front desk, was polite, friendly, professional and knowledgeable. He provided recommendations and scheduled our airport transfers on check out day, that was helpful. The hotel was nice and clean. My room was clea, cute and quaint with all amenties. The breakfast was the highlight of my stay! Everything was fresh and made to order, the chef did a great job. Leotus, was very plesant and accomdating. She made our stay very comfortable. I highly recommend this hotel, it's in the center of everything in Hanoi Old Quarter. I felt safe walking throughout the area and didn’t feel pressured to make purchases.
Leisure Friends
10/10
Exceptional
14 Jan 2026
Jennifer
My room was very clean, staff were extremely friendly and helpful during the check in and out. I had a wonderful experience with Leotus, who was an absolute pleasure to speak with. This place is really wonderful.
Leisure Friends
8/10
Excellent
28 Nov 2025
Loc
Clean room . Staff very helpful
Leisure Family
10/10
Exceptional
08 Nov 2025
Lawrance
The room was very cleaned and the staff were very courteous, friendly and helpful.
10/10
Exceptional
01 Nov 2025
Suneil
The staff were incredible and accommodating! The place is extremely well located. And the breakfast service was delish. I would come back :)
Leisure Friends
10/10
Exceptional
16 Oct 2025
Long
Everything was good
Partner
10/10
Exceptional
01 Oct 2025
david
The breakfast was great and fresh. The view was fantastic. Handy umbrella for the rain. Staff very friendly and had great ideas for sightseeing. Room clean and comfortable. Terrific location. Would definitely recommend.
Leisure Self
8/10
Excellent
19 Sep 2025
CECILIO JR

Fair Enough!

Customer Service is excellent and value for money!
Although, breakfast needs improvement but what you paid is what you get. Their daily cleaning policy makes your room feel fresh everyday. I highly recommend this hotel especially to those who wants to be near from most of Hanoi’s landmarks.
Self
8/10
Excellent
05 May 2025
HANAH
Good location in the Old Quarter
Leisure Family
8/10
Excellent
15 Feb 2025
Catherine

Cam on!

Lovely place in the heart of the Old Quarter. 2 small waters supplied every day. Fridge,kettle and coffee. Front desk booked my transportation to my next stop. Great staff. They also do laundry
Self
8/10
Excellent
02 Feb 2025
Elizabeth
This hotel is right in the Old Quarter and very convenient to get around. The staff are very sweet and helpful with good English.
The rooms are as we expected. Beds are firm as normal in SE Asia and rooms are comfortable. I had an issue with the shower flooding the first night and was given soiled towels to mop up the water! Not a great start. Breakfast was adequate with eggs cooked to order- fruit and toast were also available. We had to keep asking for more plates which was strange.
Note that the lift goes up to the 6th floor only, so if you’re on floor 7 or 8 you have to carry suitcases up flights of stairs.
Good value hotel with lovely staff.
Leisure
10/10
Exceptional
05 Jan 2025
Sebastian

Loved the location and room space

Very spacious rooms. Great service. Location is excellent, in the middle of the interesting busy streets of Hanoi. We really liked it here. Breakfast was just ok, though. But apart from that, very recommended.
Friends_and_family Family
10/10
Exceptional
05 Jan 2025
CHAD
Great spot service and staff. No complaints
Leisure Partner
10/10
Exceptional
02 Jan 2025
CHAD
Optimal location in old quarter staff is very helpful with suggestions. We are going back.
Leisure Partner
10/10
Exceptional
05 May 2024
Jocelyn
The location was fantastic in old Hanoi. Ms. Pii was very helpful and gave us recommendations for places to eat and see.
Friends_and_family Friends
10/10
Exceptional
31 Mar 2024
Kevin
Clean rooms, friendly staff and walking distance to tourist destinations
Self
8/10
Excellent
25 Mar 2024
Jennifer
Our room had no window but that made it very nice and quiet for sleeping!!
It’s a great location and cozy
Also Pii at the front desk was so kind and helpful :)
Leisure
6/10
Pleasant
22 Mar 2024
Hu
The hotel staffs were really friendly! Helped me in getting around the places where I want to venture!
Leisure Self
10/10
Exceptional
21 Mar 2024
Jacinta
Great location, lovely staff and all in all great stay will definitely be back :)
Leisure Self
10/10
Exceptional
12 Oct 2023
Elisa
The front desk staff we incredibly helpful and nice. After I mentioned my allergy and that I would just have some fruit for breakfast, one front desk girl went across the street to buy some yogurt so that I would have something to eating in the morning. The staff is the main thing that made this hotel better than the others.
Leisure Partner
10/10
Exceptional
04 Jun 2023
michael

Good value..I'd stay again

Big room with comfy bed and pillows... only downside of being in the large room was the elevator goes to 6 and the room is on 8...front desk is attentive and goes out of their way to be helpful...I highly recommend this hotel
10/10
Exceptional
14 Mar 2023
Michael
I felt a very warm welcome from both Tommy and Maz, throughout my stay they have been very helpful and mindful of my hapiness, the rooms and atmosphere are also very nice with a great location, many food and shops all around,

I would come back!
Leisure Partner
10/10
Exceptional
22 Feb 2023
Aik Tiong
The manager of the property is very friendly and always ready to help. He also knows the nearby area very well e.g. where the local recommended good food is or where to exchange for currency
Leisure Friends
10/10
Exceptional
10 Feb 2023
Laura
Tommy is the best! He goes above and beyond to make you feel welcome and comfortable. We arranged trips and completed a satisfying travel itinerary with his help. The beds are comfortable, and the room is spacious. His friendliness was much appreciated!
Leisure Partner
2/10
Poor
19 Oct 2022
Dean
The night manager gave a house guest the master key to get into their room. The drunk house guest then tried to get into my room at 4am thinking it was their room. Unbelievably the night manager didn't ask what room they were staying in or accompany the gust to the room ! Absolutely astonishing.

Hotel is in any case very grubby. Very run down. The walls are dirty and need to be painted. The bed was the worst I have slept in. Sagging in the middle and lumpy. Clearly the cheapest mattress they could find probably.

Checked into another (cheaper) hotel for the next night which was 10 times better !

Probably the worst hotel experience in 30 years of travel.
Leisure Self
8/10
Excellent
24 Feb 2020
Verified traveler
A stay in Hanoi La Castela Hotel is like a home away from home. We loved how we were made to feel welcome by the manager Tommy and his whole team of service crew carries an excellent attitude and was well confident to attend to our needs and request. They were very warm hearted people and big on small details..we enjoyed our breakfast time as we received food cook to our requests...hot and tasty. They were also very helpful in giving us shopping tips and where to find good food. We are certainly glad to have pick this hotel for our 4 nights stay
Leisure Family
10/10
Exceptional
27 Dec 2019
Verified traveler
The receptionist was very friendly and helpful when we checked in the hotel. The room is big enough for 3 adults too. When we found the bathtub was broken, the receptionist came for us immediately and prepared another room. They don't have hair conditioner as an amenity but other things they have such as toothbrush, hairdryer, shampoo, body wash, bathrobe and minibar.
Friends_and_family Family
10/10
Exceptional
19 Dec 2019
Natalie

Excellent stay

Clean, spacious room. Incredibly kind and solicitous staff who are always looking for ways to make your stay even better. Nice breakfasts. Convenient location in the Old Quarter.

Basically, it’s everything you need for a comfortable stay in Hanoi.
Self
8/10
Excellent
28 Sep 2019
Verified traveler

Good Hotel in the Old Quarter

This hotel has a great location. Right smack in the thick of the Old Quarter. We stayed twice, with an overnight tour to Ha Long bay in the middle. The rooms are a decent size, and the beds are comfortable. The breakfast is great. You can order as much as you would like, and eggs to your liking. There are also some Vietnamese options. In terms of dining options, there are several good restaurants within walking distance (10 to 15 minutes). As for the hotel staff, they are really attentive to your needs. They are friendly and helpful, and speak good English.
Partner
10/10
Exceptional
26 Jul 2019
Jarrod

Five stars doesn't do justice to the service!!!

How many times do you leave a hotel and feel like you're leaving behind your good friends? The La Castela left us feeling like that. From the moment we walked in the door, we were welcomed like family by Tommy, the hotel manager, and the rest of the staff.

The rooms are well apportioned, spotlessly clean, with comfortable beds and wonderful spread of complementary snacks. The rest of the hotel is very well maintained. The breakfast is wonderful, and my entire family enjoyed our morning meals with the hospitality of the staff. The price was very reasonable and the location was excellent.

But it is the staff that sets this hotel apart. They were extremely attentive to our every need, willing to go out of the way to make our stay feel as if we were at home. They took the time to explain the nearby sites, offers guidance, discussed prices, and were very helpful. The entire staff were able to address us by name throughout our stay, and that is just a testament to their dedication to service. Both my wife and mother-in-law speak Vietnamese fluently, but they also appreciated the help and guidance as we were not familiar with Hanoi. They were immediately responsive to any requests, and I cannot simply imagine anything that could have been improved about our stay. If we return to Hanoi, this is where we will always stay.
Family
10/10
Exceptional
27 Jun 2019
maxime

Clean little hotel with very nice staff

Staff was amazing, room was quiet and clean
10/10
Exceptional
23 Jun 2019
Tien
Great little hotel which is excellent value for money. Comfortable beds, good water pressure in showers, and very clean.
We had 3 people staying in 3 separate rooms, which were upgraded to Jnr Suites at no charge due to another party cancellation.
Tommy & his staff working hard to give you an excellent stay. Very courteous and helpful so would highly recommend. Will be back!
Leisure Friends
10/10
Exceptional
09 May 2019
Soon

Excellent Service

Excellent, Tommy and his crew Alice, Ce Ce, Tony and staff were kund and very hospitable.
Partner
10/10
Exceptional
08 Apr 2019
Clymene

Above and Beyond

I stayed at this place with my friend for 3 nights and I have nothing but praises for all aspects of this hotel. The rooms were clean. Location was perfect with most of the tourist and foodie spots in close proximity. Food was great - their spring rolls are a must try! To top it all off, service is awesome. All of the staff were friendly and accommodating. They are always willing to go above and beyond.

I truly had a wonderful stay and would highly recommend this place to anyone visiting Hanoi.
Friends
10/10
Exceptional
01 Feb 2019
Verified traveler

attentive staff

La Castela is a cozy little place with very attentive staff. They have 24-7 frontdesk and travel info service which is super helpful. Rooms are not large but very tidy. Breakfast served by order is also to the perfection.
The only small issue is the traffic in the neighborhood. If you are OK with the crowd of old quarter, La Castela should be a good choice.
Family
10/10
Exceptional
19 Jan 2019
Chuan-Chun

Amazing service!

Wow, I was blown away by the service! Tommy and the rest of the hotel staff exceeded our expectations! They were incredibly helpful and it was by far our best hotel experience in Vietnam. The room was really nice and it is centrally located. I highly recommend this hotel to any future guests.
Partner
10/10
Exceptional
01 Jan 2019
Julie

Amazing amazing amazing

Great little hotel. Rooms are gorgeous, spacious and clean. There is nothing the hotel staff will not do for you. The girls would even make a delicious ginger tea for us when we got back from our outings and bring it to our rooms!
Very gracious and happy people. Even left us sweet messages on our beds and on out breakfast plates! I would not hesitate to recommend this to anyone.
Great location as wel.
Friends
10/10
Exceptional
28 Dec 2018
Leah

Definitely stay here!

Tommy, Kate and the rest of the staff were amazing! The hotel was clean, the food was good and the customer service was way above par! Would highly recommend.
Friends
10/10
Exceptional
06 Dec 2018
George

A hidden Gem in the Heart of Old Hanoi

A hidden Gem in the Heart of Hanoi. My wife and I chose the Hotel’s Limo service ($19) for the 40 minute, no hassle drive in a private van. The Driver was waiting for us with a named placard right outside the arrival gate. When we arrived at the hotel, we were greeted outside, offered complementary drinks and checked in while seated in the waiting room. We arrived late because of the traffic and were unable to make it to the bank to exchange money, so the Hotel manager lent us 500,000 dong ($20) until the next morning. The room was spacious, air-conditioned, strong Wi-Fi and the bathroom included a deep soak tub. The Morning breakfast is cooked to order and we found the Pho beef noodle soup they offered better than most of the restaurants outside. Fresh Coffee was available all day, another plus for us. The staff here is beyond helpful and attentive to anything that we needed. Maps, directions and recommendation were always available. Tour arrangements were offered at less than what we would have paid outside. The Hotel staff made us feel like we were at home at all times. The Hotel itself is located right in the Heart of old Hanoi. Restaurants, shops and coffee houses are just steps away, along with 2 major markets with a less than 15 minute walk. If you’re only staying a few days or longer, I cant recommend this Hotel enough. As soon as you arrive, all worries are put aside and you can enjoy Hanoi for all it has to offer.
Family
10/10
Exceptional
23 Nov 2018
Benjamin
This is a new hotel which has one of the best service I have ever experienced. Very attentive staff and helpful in everything. Thanks for hosting us!
Family
10/10
Exceptional
10 Nov 2018
Verified traveler
great hotel! Clean rooms! Great service. Nice and helpful sfaff :)
10/10
Exceptional
03 Nov 2018
Magic
Staff were so attentive. Knew my name always. Made sure I felt safe and comfortable. Especially Jack who walked me through to the recommended restaurant on my first night cus I felt totally lost. Won’t forget them in a hurry.
10/10
Exceptional
16 Oct 2018
Verified traveler
The hotel is based in the centre of the old quarter and the position could not be better. The side street it is on is bustling, but not too noisy, and even though our room overlooked the street we did not get disturbed.
The hotel is small and very friendly. The staff treated you like family and you could not have felt more at home. They happily helped and made arrangements for you and took personal responsibility for making sure the arrangements were correct. It allowed us to have a completely stress free time whilst we stayed. The cost for the hotel was very reasonable and great value. Of course if you want a 5* hotel with a pool etc then you should go to such a place. But if you want a calm, friendly and lovely stay come here. Breakfast was plentiful and they were happy to adapt as necessary (some of our party had restricted diets). We will come back here when we next visit...so that says it all really.
10/10
Exceptional
24 Sep 2018
Katherine

Perfect stay!

We absolutely loved our stay in Hotel La Castella! The staff were the friendliest, most welcoming people we have met on our trip so far. Tommy Lee and Lee made sure we had everything we needed and we felt very well looked after. The breakfast was fresh and delicious. Our room was beautiful. We were upgraded when we first arrived as we had got to the hotel early! We loved it so much that we came back to stay again after our trip to Halong bay. They even sent us off with some fruit and croissants for the journey. The location couldn’t be better, right next to all the top spots in Hanoi Old Quarter and just a few minutes to the ‘heart of the city’ Lake.
We would highly recommend Hotel La Castella and will be letting our friends and family know how great it is! Thank you to all the staff!
Partner
10/10
Exceptional
23 Jul 2026
YI-CHIEH
早餐好吃,櫃檯女生會說中文喔,而且很可愛,還沒結婚的趕快來
10/10
Exceptional
11 Jul 2026
YOZO
good
8/10
Excellent
21 Mar 2026
Asami
スタッフの方は親切な方が多かったです。
レストルームが臭いました。
立地が良いのですが、夜中でもバイクや工事の音が聞こえて少し寝にくかったです。
朝ごはんも付いていて、日によって少しメニューが違っていて良かったです。
Self
6/10
Pleasant
10 Mar 2026
Vickie
Personalet i receptionen var meget dygtige og var altid klar til at hjælpe med anbefalinger til restauranter og oplevelser.
Især Rain gjorde et et godt indtryk og var altid imødekommende.
Værelset var stort med en dejlig balkon. Værelset var lidt slidt, især badeforhænget kunne trænge til at blive udskiftet, da der var mug på. Værelset var dog pænt og rent og vi fik frisk vand og nye håndklæder hver dag.
Hotellet ligger rigtig godt midt i det gamle kvarter.
Morgenmaden var skuffende. Vi måtte hver dag spørge om der var mere kaffe og fadene var altid halvtomme hvis ikke tomme når vi kom ned ved 9 tiden. Der kan helt sikker forberedes ift. morgenmad og løbende opfyldning af kaffe, vand og frugt.
Overordnet set er dette et rigtig godt budget venligt hotel i midten af det gamle kvarter.
Friends_and_family Friends
8/10
Excellent
17 Jan 2026
Ville
Very nice reception
Partner
6/10
Pleasant
25 Dec 2025
Sven
A fine little hotel with clean, well equipped rooms and friendly staff. However, breakfast and coffee could deserve a little more love 😉
8/10
Excellent
12 Dec 2025
KANA
トランジットで休憩するために予約しました。手荷物預かり、アーリーチェックイン、夜のチェックアウト、タクシーの手配など親切に対応してくれます。エレベーターは6階までしかなく、7,8階は階段のみですが、スタッフの方が荷物を運ぶのを手伝ってくれました。日中は外のクラクションが鳴り響いているので、神経質な方は眠れないかもしれませんが、シャワーを浴びて寝転がるだけでもリフレッシュできます。近くに有名なフォーやブンチャーのお店があるので、観光にもおすすめです。
10/10
Exceptional
28 Nov 2025
Frank
Das Personal hat sofort reagiert und mir eine günstige aber gute SIM karte organisiert.
Sämtliche Fragen von mir hervorragend beantwortet und Ideen gegeben, wie und was man machen kann.
Ebenso war der Tip mit dem Hanoi Cafe gegenüber Gold wert. Grab app Erklärung war auch gut.
4 Sterne für Frühstück weil ich kein Frühstücker bin. Ausreichend auf jedenfall.
Danke an den Aufenthalt.
Leisure Self
10/10
Exceptional
25 Jun 2025
Chia Chi
地點非常方便,走到還劍湖不到五分鐘,到火車街不到十分鐘,周遭機能非常好,到很晚都有得吃,附近就有很多米其林美食,也有街邊小吃,飯店對面就有咖啡伴手禮店,斜對面有一家雜貨店,晚上會聚集很多遊客聊天,很熱鬧。飯店早餐到9:45,這次住的房型是面街四樓三人房,有電梯、有浴缸、乾濕分離,空間很大,最棒是大窗戶,窗簾很遮光,櫃檯和房務人員都很貼心。
Leisure Partner
10/10
Exceptional
31 May 2025
Tri
Alt var godt.
10/10
Exceptional
24 May 2025
AKI
スタッフの気遣いが半端なかった。
高級ホテルより親身、そして頑張ってくれる。
Leisure Self
8/10
Excellent
19 May 2025
Nobuaki
This hotel's accommodation fee is reasonable, but it was good than I expected.
10/10
Exceptional
01 May 2025
??
缺點:飯店沒有洗衣設備,與網站描述有差異
優點:床很舒服,可以寄放行李過夜,飯店櫃檯的服務員很棒很友善
Leisure Family
8/10
Excellent
21 Mar 2025
MIE
スタッフの対応が良かった。
シャワーのお湯が出なくなるので少しずつ使用する方が良い。
10/10
Exceptional
15 Mar 2025
Nobuaki
Thank you!!!
Leisure Self
4/10
Poor
21 Nov 2024
Verified traveler

저렴한 가격과 위치만 좋음. 그 외는 다 별로인 곳

하노이 세번째 출장인데 이번 호텔이 가장 별로였습니다. 싼데는 무조건 이유가 있습니다.

장점
- 위치는 정말 좋습니다.
- 가격이 저렴합니다.
- 좋은 위치에 저렴한 가격대를 찾는 사람에겐 적합합니다.

단점
- 전체적으로 다 너무 낡았습니다!! 단순히 낡은 정도가 아니라 오래되서 간신히 작동하는 정도입니다.
- 청결 상태 좋지 않습니다. 먼지가 너무 많고 눈에 보이는 곳만 대충 청소한 느낌입니다.
- 수압이 진짜 안좋습니다. 특히 윗층으로 가면 더 안좋습니다.
- 아침식사는 부페식이 아니라 주문하면 만들어주는데 한명이 혼자서 하다보니 시간이 좀 걸리고 여러명이 한번에 오면 너무 오래 걸립니다. 7시부터 시작인데 더 늦게 시작한 적도 여러번 있었습니다. 시간 없으면 못먹습니다.
- 한달도 훨씬 전에 예약했고 도착 며칠 전에 확인까지 했는데 방 하나가 준비가 안되어 있었습니다.

저렴한 가격에 좋은 위치를 원하면 갈만합니다. 대신에 청결과 편안함은 포기해야합니다. 엘리베이터는 6층까지만 있습니다. 7층 8층은 걸어서 올라가야합니다.
Business
8/10
Excellent
15 Nov 2024
Verified traveler
ホテルの方は皆さんとても親切でした。
お部屋にはバスタブがありました
バスタオルを新品にされた方が良いかな〜と思いました。
朝食はオーダー制、チキンフォーはとても美味しかったけど、レストランが狭すぎで待たなくてはならず、そこがマイナスでした。
Friends_and_family Family
8/10
Excellent
07 Nov 2024
Alexandra
Très bien situé dans le vieux quartier mais très calme, on entend absolument pas le bruit de la rue. Petit déjeuner correct, personnel très sympathique. Chambre et salle de bain spacieuses et propres mais mériteraient une petite rénovation.
À recommander.
Friends_and_family Family
6/10
Pleasant
23 Mar 2024
Verified traveler

Medium, depends on your preference

The front desk receptionist is pretty nice and professional. Also, the location is great, located in tourist spots. However, the bet sheet, the bath towels, the pillow are covered with dusts.
Business Self
8/10
Excellent
07 Mar 2024
Heinz
The staff was very helpful and found a good solutions for us
Leisure Partner
8/10
Excellent
14 Nov 2023
MASAKO
ホテルスタッフにgrabの使い方を教えてもらいました。バイクの乗り方も懇切丁寧。
スタッフは皆さん親切。
バルコニー付きの部屋は最上階でエレベーターは途中までで2階分は階段で登り降りする必要がありました。
Leisure Self
10/10
Exceptional
25 Mar 2023
Verified traveler

全てが完璧

サービス
Self
10/10
Exceptional
25 Sep 2022
MIN SEONG
관광지 가깝고 직원분들 모두친절합니다
방 가격도 엄청저렴해서 완전만족합니다
Leisure Self
6/10
Pleasant
19 Aug 2022
YONGCHEOL

흐음...

제가 받은 방에 문제가 있었을 수도 있으나 도로쪽을 배정 받아서 많이 시끄러웠어요
욕조를 생각하면 그렇게 비싼 가격은 아닐 수 있으나 욕조가 필요없다면 고민 해봐야할 것 같아요
방이 크긴 크더라구요 ㅎ
Self
10/10
Exceptional
20 Jun 2022
Verified traveler
ナイトマーケット、人気のブンチャー屋、St. Joseph Cathedral、ホアンキエム湖へとどこに行くにも良い立地にあるホテルでした。シャワーのお湯もすぐ出てきて水圧も十分以上でエアコンもよく効き部屋も広くベッドも寝心地が良かったです。
しかし、残念ながらコロナ禍の影響の影があり、ホテル自体はフル営業の状態でなかったです。それがホテルサービスに表れてました。
ともあれ、スタッフは全員が色々親身になって対応してくれました。SIMカードが欲しいと言うと一緒に買いに行ってくれたり、タクシーでなくGurabを呼んでくれたりと。
旧市街を見る限りまだ以前のような観光客には程遠い状況で、ホテル業は苦しいと思いますが負けないでもらいたいです。
Business_and_leisure Self
10/10
Exceptional
01 Feb 2020
Yvonne

Mor - datter tur

Det bedste hotel i Vietnam. Stor hjælpsomhed fra personalet med hjælp til at arrangere ture. Da vi skulle afrejse kl 02:00 a.m var der smurt mappepakke vi kunne tage med i lufthavnen. Vi vil klart anbefale La Castela Hotel
Friends_and_family Family
10/10
Exceptional
13 Jan 2020
Yoonmi
너무 좋았어요 친절하고 한국손님에게는 한국어로 조금이라도 말하려는 노력을 하셨어요!
픽업서비스도 제공되고 좋았습니다:)

조식도 아주 좋았어요!
위치도 좋아서 근처 관광지 구경도 도보로 모두 이동 가능합니다
Friends_and_family Friends
10/10
Exceptional
13 Jan 2020
Seok Kyung

직원들이 너무 친절해요~~

모든 면에서 너무 훌륭한 숙소였습니다. 호안끼엠 호수, 성요셉성당 등 주요 관광지와 맛집이 도보로 다 갈 수 있어요. 호텔은 작지만 방크기는 적당했고 깔끔했어요. 조식도 너무 맛있어서 아침부터 과식을 했네요. 여러 메뉴를 주문할 수 있답니다. 닌빈여행을 위해 체크아웃했는데 큰 캐리어를 호텔에 맡기고 여행한 후 출국하기 직전에 찾았답니다. 추가의 비용은 전혀 없구요. Kate 와 Tony 가 그립네요. 다시 하노이에 간다면 반드시 다시 갈겁니다.
Partner

Location & surroundings

Hanoi La Castela Hotel
29 Hang Manh, 29, Hanoi, Vietnam

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Hanoi La Castela Hotel

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