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Hanoi Exclusive Hotel

Hanoi and North · Vietnam

Hang Dieu, 40 10 1View location

9.4/10Excellent120 Reviews
Cleanliness9.4/109.4
Service9.8/109.8
Comfort9.2/109.2
Condition9.0/109.0
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hanoi Exclusive Hotel

Located in Hanoi's Old Quarter, the Hanoi Exclusive Hotel is a short walk from Hoan Kiem Lake and the Hanoi Old Town Night Market. This hotel offers convenient amenities such as complimentary Wi-Fi, concierge services, and a 24-hour front desk.

Guests can enjoy a meal at the on-site restaurant, 24-hour room service, or the daily buffet breakfast (available for a fee). The 30 air-conditioned rooms feature Smart TVs with cable programming, laptop-compatible safes, and desks. Bathrooms include rainfall showerheads and complimentary toiletries.

The hotel also provides dry cleaning/laundry services and a roundtrip airport shuttle (surcharge applies). Nearby attractions include St. Joseph's Cathedral and the Thang Long Water Puppet Theatre.

Read more about this hotelShow less

Located in Hanoi (Old Quarter), Hanoi Exclusive Hotel is within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. This hotel is 0.4 mi (0.6 km) from St. Joseph's Cathedral of Hanoi and 1 mi (1.7 km) from Hanoi Opera House.

Make yourself at home in one of the 30 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately VND 230000 for adults and VND 150000 for children
    • Airport shuttle fee: VND 840000 per vehicle (roundtrip)
    • Airport shuttle fee per child: VND 420000 (roundtrip), (from 3 to 17 years old)
    • Extended parking fee: VND 350000 per day
    • Credit card charges are subject to a surcharge of 3 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Vietnamese

    English

    Chinese (Mandarin)

    French

Nearby attractions

Vietnam National Tuong Theatre 0.2 km / 0.1 mi
Hang Da Market 0.3 km / 0.2 mi
Train Street 0.4 km / 0.2 mi
Hang Gai Street 0.4 km / 0.3 mi
Hang Ma Street 0.4 km / 0.3 mi
Food Street Tong Duy Tan 0.5 km / 0.3 mi
Hanoi Old Town Night Market 0.5 km / 0.3 mi
Dong Kinh Nghia Thuc Square 0.6 km / 0.4 mi
St. Joseph's Cathedral of Hanoi 0.6 km / 0.4 mi
Hoan Kiem Lake Weekend Walking Street 0.6 km / 0.4 mi
Ta Hien Street 0.6 km / 0.4 mi
Ha Noi Gallery 0.7 km / 0.4 mi
Bach Ma Temple 0.7 km / 0.4 mi
The Old Quarter Gallery 0.7 km / 0.4 mi
Hoan Kiem Lake 0.7 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2019
  • Total number of rooms: 30
  • Number of floors (main building): 10
  • Twin rooms: 4
  • Suites: 3
  • Triple rooms: 3
  • Quadruple rooms: 3
  • Superior rooms: 4
  • Family rooms: 4
  • hotel
  • JCB
  • MasterCard
Show 42 more facilities & services
  • VisaExtra charge
  • Visa ElectrónExtra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Transfer serviceExtra charge
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • Bicycle hire serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Terrace
  • Luggage room
  • BBQ facilities
  • Electric kettle: 1
  • Towels and bed linen
  • Café
  • Restaurant: 1
  • Non-smoking area
  • Smoking area
  • Air conditioning in Restaurant
  • Breakfast room
  • PrinterExtra charge
  • Business centre
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Hot breakfast
  • Breakfast a la carteExtra charge
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Hanoi Exclusive Hotel

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Hanoi Exclusive Hotel

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE HONEYMOONSUITE • HONEYMOONSUI.HM

    Photos are not available for this room type.

    Hanoi Exclusive Hotel

    SUITE HONEYMOON

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    HONEYMOON

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.HM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    Hanoi Exclusive Hotel

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Hanoi Exclusive Hotel

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Hanoi Exclusive Hotel

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Hanoi Exclusive Hotel

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hanoi Exclusive Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CONNECTING ROOMRoom • CONNECTING ROOMROO.CM

    Photos are not available for this room type.

    Hanoi Exclusive Hotel

    Room CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    Hanoi Exclusive Hotel

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Hanoi Exclusive Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVE CITY VIEWRoom • EXECUTIVE CITY VIEWROO.CV-EJ

    Photos are not available for this room type.

    Hanoi Exclusive Hotel

    Room EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE CITY VIEWDOUBLE • EXECUTIVE CITY VIEWDBL.CV-EJ

    Photos are not available for this room type.

    Hanoi Exclusive Hotel

    DOUBLE EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Hanoi Exclusive Hotel

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Hanoi Exclusive Hotel

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room HONEYMOONRoom • HONEYMOONROO.HM

    Photos are not available for this room type.

    Hanoi Exclusive Hotel

    Room HONEYMOON

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    HONEYMOON

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.HM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE WITH BALCONYDouble or Twin • DELUXE WITH BALCONYDBT.BL-DX

    Photos are not available for this room type.

    Hanoi Exclusive Hotel

    Double or Twin DELUXE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.BL-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CONNECTING ROOMSUITE • CONNECTING ROOMSUI.CM

    Photos are not available for this room type.

    Hanoi Exclusive Hotel

    SUITE CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE QUEEN BEDDouble or Twin • DELUXE QUEEN BEDDBT.DX-QN

    Photos are not available for this room type.

    Hanoi Exclusive Hotel

    Double or Twin DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR QUEEN BEDDouble or Twin • SUPERIOR QUEEN BEDDBT.QN-SU

    Photos are not available for this room type.

    Hanoi Exclusive Hotel

    Double or Twin SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Hanoi Exclusive Hotel

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hanoi Exclusive Hotel

9.4
Excellent
120 Reviews
Cleanliness
9.4 /10
Service
9.8 /10
Comfort
9.2 /10
Condition
9.0 /10
Amenities
9.0 /10
50 reviews shown
10/10
Exceptional
26 Apr 2026
Miranda
The best hotel in old quarter. We love our stay.
8/10
Excellent
27 Mar 2026
Mimi
The staff was great and friendly. Location was great.
10/10
Exceptional
25 Dec 2025
Michael
Great place, service excellent and very friendly.
Family
10/10
Exceptional
18 Dec 2025
Ethel
We had the opportunity to stay in Hanoi at the end of November, and we stayed at the Hanoi exclusive hotel. We booked the executive room with the City view. The location of this hotel is ideal. It has many stores and restaurants around. The room size was perfect for our needs and we had a balcony where we could enjoy the view of the neighborhood. The room had basic amenities such as water, coffee, toothbrush, toothpaste, body, wash, and shampoo. Exactly what we needed. The staff was very hospitable and professional. The receptionist, Lien, was very kind and very helpful. I recommend this hotel fully. Thank you
Leisure Partner
10/10
Exceptional
12 Dec 2025
Dennis J
Excellent location! Staff were very friendly and helpful. Ms Lien provided spot on recommendations and efficient booking of tours and transportation. Rooms were clean, comfortable, and the breakfast buffet was outstanding. Would highly recommend this hotel.
Leisure Family
10/10
Exceptional
04 Dec 2025
Samuel
Great location, service, all the staff are very friendly if I was in Hanoi again I wouldn’t hesitate to stay in the future
Leisure Partner
10/10
Exceptional
01 Dec 2025
Arun
Excellent service
Friends_and_family Family
8/10
Excellent
13 Oct 2025
Aditya
The location is superb. Right at the market and its very convenient.
Friends_and_family Family
10/10
Exceptional
24 Sep 2025
Davina
Lien and Binh were excellent! Lien made our stay very comfortable and assisted with tours and local attractions. She made our stay memorable.
Leisure Family
10/10
Exceptional
11 Aug 2025
Gina
Slow internet Facility needs a lot of improvement
Leisure Family
10/10
Exceptional
07 Aug 2025
Verified traveler

Convenient location and attentive service

Good breakfast options that is freshly prepared, comfortable beds enough hangers and hooks around the room, good internet access and most of all attentive service .

Convenient location with a lot of food options within walking distance . Will come back to stay after Sapa trip !
Friends_and_family Family
10/10
Exceptional
05 May 2025
Kristina
I chose a room with an interior window because I knew I would not be spending much time in it, if you are going to be in the room, you may want to choose one with a view. The location is perfect for exploring the old quarter and accessing excursions. The property is very clean and the staff is friendly and open to providing any assistance you may need.
10/10
Exceptional
02 May 2025
Taylor
Really nice staff & location is awesome.
8/10
Excellent
22 Apr 2025
Josephine

Good size and great location

Good size room, really friendly staff and nice breakfast. The bathroom was small and some mould. Great location walking distance everywhere. We didnt end up using the balcony as the air quality was very poor
Partner
10/10
Exceptional
02 Mar 2025
Mariano
Awesome experience in Hanoi, the hotel is super well located, amazing staff, delicious breakfast. Will be back.
Leisure Family
10/10
Exceptional
16 Feb 2025
Martin
Great location in the old town part of Hanoi. Excellent value and really friendly staff. Rooms on the road side are noisy but the double glazing stops the noise, I slept well
10/10
Exceptional
10 Feb 2025
Oscar
The hotel was in a very good location, walking distance to wherever you wanted to go and see all attractions. If I were to go back this would definitely be the place to stay
Leisure Family
10/10
Exceptional
08 Feb 2025
Andrew
Everyone here was amazingly nice and courteous. I arrived very late at night and they were very accommodating to my needs. The breakfast was filling and quick. Great location in the center of the action but my room was quiet enough so I had no trouble sleeping. Thanks!
Leisure Self
10/10
Exceptional
30 Jan 2025
Meghan
This hotel is right in the middle of everything. Train Street is only a two minute walk, restaurants, and anything else you want.
10/10
Exceptional
29 Jan 2025
Suzanne
Located in the heart of Old Quarter Hanoi. We were in walking distance to everything we wanted to explore. The staff were very kind and helpful with booking rides and tours for us. Breakfast option available as well, good selection. We booked the suite with the patio overlooking the city. Great views!
Leisure Partner
10/10
Exceptional
05 Jan 2025
Kareena
Great location. Very close walking distance to train street, the lake and night markets with a huge range of places to eat and drink. The staff were very friendly and helpful. Special shout out to Binh and the lady at the desk whose name I have sadly forgotten but who speaks excellent English.
Leisure Family
8/10
Excellent
31 Dec 2024
Saad
Nice hotel i little bit expensive for what it is but great, the guy at the reception is very kind
Leisure Self
8/10
Excellent
30 Dec 2024
Clara

Good Location!

It was a lovely stay at the hotel. Location is superb, right at the heart of old quarter. We walked to everywhere and no need to take Grab. The front desk staff is very helpful and friendly. Breakfast is delicious. We enjoyed the stay!
Friends_and_family Family
8/10
Excellent
30 Dec 2024
Verified traveler

Lovely helpful staff, great breakfast

The staff (especially Binh) were so lovely and helpful with anything that we needed. The breakfast was delicious, fresh fruit and a hot menu with lots of variety. While beds were comfortable, the room and bathroom was a little dated/tired with some brown (mould?) spots in the corners of the shower and bathroom. Location was perfect though, so close to train street and good food everywhere nearby!
Partner
8/10
Excellent
15 Dec 2024
Wing Kit
Nice staff, super friendly and helpful
Leisure Family_with_children
10/10
Exceptional
09 Dec 2024
Douglas
Great and accomodating staff !
10/10
Exceptional
07 Dec 2024
Janice Doreen
The staff go above and beyond! It is a very convenient location, close to everything. The bed and pillows were comfy. We would definitely stay here again. We had breakfast every morning here. You could order off of the menu and there was a buffet of toast and lots of fresh fruit. Very clean.
Leisure
10/10
Exceptional
21 Nov 2024
Ana Belen
Bun, staff of the hotel is friendly; courteous and very helpful. The hotel is centrally located and close to shopping; railroad. Almost everything is walkable. The bathroom needs some cleaning especially the tile grouts. Otherwise, acceptable for the price we paid.
Leisure Family
2/10
Poor
10 Sep 2024
Patricia Eugenia Alvarez de
We could no go due to incompetent Batik staff member at Kuala Lumpur airport. I have asked for refund to Expedia without success. Hotel is not willing to refund me for the failed trip.
10/10
Exceptional
25 Aug 2024
arun
The hotel is located in a very convenient location. There are some awesome authentic Vietnamese restaurants within 5 minutes from the hotel and there is a Starbucks just round the corner. But the standout thing was the service. Everyone speaks decent English and is super polite.
10/10
Exceptional
21 Jul 2024
Andrew
This was a great central place to stay and explore Hanoi Old Quarter. Super friendly and helpful service with a 24/7 concierge desk. Would definitely stay at again.
10/10
Exceptional
13 Jul 2024
Brad

Great location, cold A/C and nice people.

The people were very helpful and spoke good English.

The hotel was perfectly located in the center of everything in Old City.

If you are traveling to other destinations, I would handle your own transportation because going through them was a challenge because they use the third party that was absolutely horrible. I would handle those logistics personally the next time. Going to Ninh Binh should have taken two hours, and it took us four hours because the transportation company dropped us off at three separate locations and made us move into different vehicles with different people. We were told it was going to be direct.
8/10
Excellent
28 May 2024
TREVOR
Good location for night life
8/10
Excellent
09 Jul 2023
Zainab

Perfect location

We stayed as a family of 4 and we like the hotel in terms of location,it was the best and the service was always with a smile and always there to help.The rooms were spacious with good bed size.Nothing fancy and luxurious but basic amenities with an excellent location.
Friends_and_family Family
10/10
Exceptional
10 Jun 2023
Lim
hotel located at nice spot, easy to move around, hotel room are specious and clean, hotel staff are friendly and helpful.
hotel manager Mr. Michael hake is super helpful and able to help you arrange local tour (Group) or dedicated private tour as well.
Leisure Self
10/10
Exceptional
10 Jun 2023
Lim
the hotel located at nice spot and easy to move around from there, friendly and helpful staff, the hotel manager Mr. Michael Hake super helpful and you can ask him anything that you want to know about Hanoi, also he will be able to help you arrange local tour (Group) with suggestion or private customize local tour.
Leisure Self
10/10
Exceptional
16 May 2023
Tat
Staff very helpful.
Leisure Family
10/10
Exceptional
05 Apr 2023
Lucie
Very well located in the center of old quarter of Hanoi. The room was spacious with balcony and hotel very clean. All the staff is friendly and ready to help when needed. The owners : Mia showed us how to do Nems (Spring rolls) and Michael is always ready to help. He is a very good driver with is moto. There is a good variety for breakfast. What a team !
Leisure Partner
10/10
Exceptional
31 Mar 2023
Min Hyun
The location is great just next to Old quarter, the room are nice and modern. But above everything is the kindness of the persons at the reception. They were helping us for anything we need at anytime 24/24.
Definitely great value for money and all our family can recommend this hotel.
Leisure Partner
10/10
Exceptional
31 Mar 2023
Min Hyun
Stayed in Exclusive Hotel in Hotel. The room clean. New hotel and facilities are in order. Breakfast delicious, local and western. Beside main road and 10 mins walk to Hoan Kiem Lake. Plenty of eateries and will not go hungry. Along the street activities, you just immerse the local way of life. The hotel owner is fantastic, welcoming and obliging.
Leisure Partner
10/10
Exceptional
26 Mar 2023
Mike
the best staff and service .Our room was very clean and well facilities all what you need. Bathroom was spacious and comfortable. The hotel is very convenient for shopping and eating many restaurants closed by. Break was great with lot of fresh fruits and Pho and many choices to ordered . We booked trips to Halong by Hanoi Exclusive hotel as recommended by the hotel manager Zoom was very delicated and helped us us during my husband’s headache . He looked great after during our stay here. I really appreciated about him and can’t say thanks enough to him and his staff. Thank you for your excellent hospitality .we will be back to Hanoi Exclusive hotel for sure.
Business_and_leisure Friends
10/10
Exceptional
25 Mar 2023
Johnson
very nice hotel clean brand new room.our room was very clean with spacious bathroom very comfortable. Friendly and the best staff who arranged the trips to Ha Long Bay food tour and Sapa trip for us which were excellent. The best hotel’s location very closed to restaurants and the Hoàn Kiem lake and great service .We really enjoyed staying here and will definitely come back soon. Thank you Michael hotel manager and your staff’s hospitality.
Leisure Family
4/10
Poor
18 Mar 2023
Annabelle
The toilet spray is used extensively throughout the entire room even on the bedsheet and pillow cases. The bedsheet and pillow cases were also sticky and filled with mark stains.
The shampoo smell like pesticide. The overall smell of the place is just too intense and really unpleasant.
Leisure Partner
10/10
Exceptional
13 Mar 2023
Renee
It was very pleasant!
Leisure Self
10/10
Exceptional
17 Feb 2023
Tyler
It was clean and the staff was very nice and helpful.
Leisure Self
10/10
Exceptional
15 Feb 2023
Tyler
The rooms were very nice and clean and the staff was always very nice and helpful.
Leisure Self
10/10
Exceptional
29 Jan 2023
jerry
Great family run hotel. I checked in after midnight and William was waiting for me at the door. Room was spacious and clean. Breakfast was made to order and very good. Great location in old town Hanoi. They make arrangements for any and all excursions.
I really liked this hotel.
Leisure Self
8/10
Excellent
02 May 2022
Seoh Lay

Worth the stay

Good location.
Friends_and_family Friends
10/10
Exceptional
27 Apr 2022
joseph
Good location clean and easy access to restaurants
Leisure Partner
10/10
Exceptional
04 Mar 2020
Tom
Hotel’s location is very convenient for shopping and eating in Old Quarter.The staff are super helpful and will go out of their way to help with info on sites and activities and travel advice. They organized a foot tour for us during our stay, which was excellent.
Business_and_leisure Friends

Location & surroundings

Hanoi Exclusive Hotel
Hang Dieu, 40 10 1, Hanoi, Vietnam

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Hanoi Exclusive Hotel

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