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Hotel Du Lac Signature

Hanoi and North · Vietnam

21 23 25 Cua Dong Street Hoan Kiem WardView location

10.0/10Excellent673 Reviews
Cleanliness10.0/1010.0
Service10.0/1010.0
Comfort9.4/109.4
Condition10.0/1010.0
Amenities9.8/109.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Du Lac Signature

A stay at HOTEL du LAC SIGNATURE places you in the heart of Hanoi, within a 15-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. This luxury hotel is 0.5 mi (0.9 km) from St. Joseph's Cathedral of Hanoi and 1 mi (1.7 km) from West Lake.

Make yourself at home in one of the 80 guestrooms featuring minibars and Smart televisions. Your memory foam bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have bidets and slippers.

Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Hanoi? This hotel has 538 square feet (50 square meters) of space consisting of conference space and meeting rooms.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Smoking areas
Childcare
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 1:30 PM
Check-out until 12:00 PM
Minimum check-in age 15

Hotel policies

Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    15
  • Optional fees
    • Valet parking fee: VND 250000 per day
    • Nearby parking fee: VND 250000 per night(164 ft away; open 24 hours)
    • Rollaway bed fee: VND 1200000.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Vietnamese

    English

    Chinese (Mandarin)

Nearby attractions

Hang Ma Street 0.3 km / 0.2 mi
Vietnam National Tuong Theatre 0.4 km / 0.3 mi
Train Street 0.5 km / 0.3 mi
Hang Da Market 0.6 km / 0.4 mi
Hanoi Old Town Night Market 0.6 km / 0.4 mi
Food Street Tong Duy Tan 0.6 km / 0.4 mi
Bach Ma Temple 0.6 km / 0.4 mi
Dong Xuan Market 0.6 km / 0.4 mi
Hang Gai Street 0.7 km / 0.4 mi
Ta Hien Street 0.7 km / 0.5 mi
Hang Dau Water Tower 0.7 km / 0.5 mi
Hoan Kiem Lake Weekend Walking Street 0.8 km / 0.5 mi
Dong Kinh Nghia Thuc Square 0.8 km / 0.5 mi
Quan Chuong Gate 0.8 km / 0.5 mi
Hoan Kiem Lake 0.9 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin EXECUTIVE CITY VIEWDouble or Twin • EXECUTIVE CITY VIEWDBT.CV-EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Du Lac Signature

    Double or Twin EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSICDouble or Twin • CLASSICDBT.AS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Du Lac Signature

    Double or Twin CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CONNECTING ROOMDOUBLE • CONNECTING ROOMDBL.CM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Du Lac Signature

    DOUBLE CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSIC DOUBLE BEDDouble or Twin • CLASSIC DOUBLE BEDDBT.AS-DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Du Lac Signature

    Double or Twin CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSIC KING BEDDouble or Twin • CLASSIC KING BEDDBT.AS-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Du Lac Signature

    Double or Twin CLASSIC KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PRESTIGESUITE • PRESTIGESUI.PT

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PRESTIGE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Du Lac Signature

    SUITE PRESTIGE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PRESTIGE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH TERRACE WITH VIEWSSUITE • WITH TERRACE WITH VIEWSSUI.TR-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH TERRACE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Du Lac Signature

    SUITE WITH TERRACE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH TERRACE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.TR-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CONNECTING ROOMQUADRUPLE • CONNECTING ROOMQUA.CM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Du Lac Signature

    QUADRUPLE CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Du Lac Signature

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CONNECTING ROOMTWIN • CONNECTING ROOMTWN.CM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Du Lac Signature

    TWIN CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH BALCONY WITH VIEWSSUITE • WITH BALCONY WITH VIEWSSUI.BL-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH BALCONY WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Du Lac Signature

    SUITE WITH BALCONY WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH BALCONY WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BL-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW KING BEDSUITE • CITY VIEW KING BEDSUI.CV-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Du Lac Signature

    SUITE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Du Lac Signature

    Double or Twin DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEWSUITE • CITY VIEWSUI.CV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Du Lac Signature

    SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Du Lac Signature

10.0
Excellent
673 Reviews
Cleanliness
10.0 /10
Service
10.0 /10
Comfort
9.4 /10
Condition
10.0 /10
Amenities
9.8 /10
100 reviews shown
10/10
Exceptional
23 Jul 2026
Robert
From the wonderful welcome getting in at midnight to the yummy breakfast in the morning, you can’t go wrong with this hotel. It’s in the heart of old town and close to everything. The facilities and staff make this place 5 star. I’d give them 6 if I could. My wife forgot her wallet at the dinner table and soon we had a knock on the door with it returned untouched!
Thank you 🙏
10/10
Exceptional
23 Jul 2026
Megan
The staff at this hotel are exceptional!! The location is unbeatable and breakfast with a view was a real delight!
Family_with_children
10/10
Exceptional
23 Jul 2026
Patricia
The staff was very helpful and very knowledgeable!
10/10
Exceptional
22 Jul 2026
alpha
was extremely disappointed with my first hotel choice, which prompted me to book this hotel instead.

I can't fully describe the amazing experience I had here. I have never been treated so well at any hotel I have stayed in throughout my lifetime. The staff knew me by name, addressed me personally, and greeted me warmly every time they saw me.

The staff was simply incredible. I can't believe this hotel isn't ranked number one among the four hotels in the group. I am seriously considering coming back to Vietnam just so I can stay here again.

It was truly a phenomenal experience, and I am sincerely thankful and grateful to every member of the staff—from the front desk team to the amazing chefs and servers who made the breakfast buffet such a wonderful experience.

Thank you all for making my stay so memorable.

—Alpha
10/10
Exceptional
22 Jul 2026
Saya
We had a wonderful stay! Beautiful property nice and close to everything in the Old Quarter but couldn’t hear any road noise from our rooms which was so nice when getting a restful night’s sleep. Rooms were always kept so nice and clean and comfortable too! The staff were all so amazing - they really went above and beyond! The check-in experience was so relaxing, the assistance getting to our rooms, the attention to detail in the information they give you, and how friendly and genuine they all were!
Can’t commend the staff enough - greeting us by name, asking about our day and making sure we were looked after. Concierge also looked after us when we inquired about booking in for a day cruise and made the whole process so easy which was so nice especially being in a foreign country.
The breakfast buffet was also great! At first it doesn’t seem like much but you can sit down and order items off the inclusive menu for a chef to prepare it fresh - such an amazing idea and we loved having breakfast everyday!
Can’t recommend Hotel du Lac Signature highly enough! Made our honeymoon so special!
Partner
10/10
Exceptional
21 Jul 2026
VINNY
The arrival welcome from all the staff is excellent; the room is very nice, and breakfast is the best. I will recommend to everyone. I could love to come back this hotel again next year
Family_with_children
10/10
Exceptional
21 Jul 2026
Joy
In the middle of the old quarter, this hotel is in a great location-walkable to everything. The buffet was amazing and you can also order eggs to order as well as waffles, pancakes etc.
The staff is amazing -always helpful and remembering our names. We left our bags for a few days when we did a cruise to LAN Ha bay and they were so accommodating. Special shout out to Rose who must be in management. And Anna was wonderful at the front desk too.
Friends_and_family Family
10/10
Exceptional
21 Jul 2026
Jacob
Wonderful hotel experience. They staff was excellent and very accommodating. The hotel is very modern and new, and the food is also excellent. We enjoyed it so much that we booked an additional night for when we were back in Hanoi.
Partner
10/10
Exceptional
21 Jul 2026
Jacob
Wonderful hotel experience. They staff was excellent and very accommodating. The hotel is very modern and new, and the food is also excellent. We enjoyed it so much that we booked an additional night for when we were back in Hanoi.
Partner
10/10
Exceptional
21 Jul 2026
Dylan
Staff was highly attentive - really helpful in getting you anything you needed. Breakfast buffet was very nice, great view, both buffet and waited ordering service. Some great folks - Mr Thomas the manager, Viper in the bell staff, Luisa at the front desk, Adriana at night staff. The indoor pool was really nice.

Thank you for great experience
Friends
10/10
Exceptional
21 Jul 2026
Douglas
Wonderful, newer, hotel in the heart of the old town of Hanoi. Amazing staff, great location, very nice and quiet rooms. Would stay again.
Family_with_children
10/10
Exceptional
21 Jul 2026
Vy
From the moment we arrived, we felt genuinely welcomed. The entire staff was warm, friendly, and attentive, and they consistently went out of their way to make sure we had everything we needed. By the end of our stay, they knew us by name, remembered the little details, and made us feel less like guests and more like valued friends. That level of personal service is rare and made a lasting impression.

We did encounter an issue with our room, but Rose handled it with professionalism, kindness, and genuine care. She listened, took ownership of the situation, and made sure everything was resolved to our satisfaction. Her compassion and commitment to making our stay enjoyable turned an unexpected situation into a positive experience. She is a wonderful example of what great hospitality looks like.

Every interaction we had with the team was pleasant. Whether we had a question, needed assistance, or were simply passing through the lobby, everyone greeted us with a smile and made us feel welcome. You can tell the staff takes pride in creating a comfortable, inviting atmosphere for their guests.

The exceptional service we received is what we'll remember most about our stay. Thank you to Rose and the entire team for your kindness, attentiveness, and genuine hospitality. We truly appreciated feeling so well cared for and look forward to returning.
Family_with_children
10/10
Exceptional
20 Jul 2026
Howard
The hotel is brand new, everything is fitted out to a very high standard and the location is perfect. What really sets this hotel apart though is the service. They are friendly and attentive and even learn all your names. Nothing was too much trouble for them and their warm welcome on our return each day really made the Hanoi experience for us. It's slightly more expensive than other hotels in the area but it is worth every one of the extra pennies.
Friends_and_family Family
10/10
Exceptional
19 Jul 2026
Chaz
We had a lovely stay. The staff are super friendly and so helpful and welcoming. Made our first time in Vietnam very easy and enjoyable
Partner
10/10
Exceptional
17 Jul 2026
Jeremy
Thoroughly loved my experience at Du Lac Signature Hanoi. Greeted immediately with such professional, personable and kind staff members. Sarah guided us through our room and our booking with a welcome drink, noting all the incredible offers available to us. The staff members also kindly offered us a free upgrade to a balcony room which my partner and I felt incredibly grateful for. Our room came with buffet breakfast which was a beautiful selection of both international and local Vietnamese dishes consistently changing across each day of our stay. The gym and swimming pool were quite small, but very well maintained and clean. During our time in the lobby or outside for quick smoking breaks, staff would be quick to arrange a refreshing water. Staff members would always be there to great us before our outings and upon our return, we felt very well looked after and consistently satisfied. After checking out of the hotel for a Ha Long Bay cruise, and returning to the hotel for drop off service, the hotel allowed my partner and I to leave our bags with them while we went out for our final hour in Hanoi city. These small details really stood out to me. The overall service at Du Lac was incredibly notable, all staff members were so friendly and this hotel has remained a very impactful part of my stay in Vietnam. I hope to visit again in the near future.
Partner
8/10
Excellent
17 Jul 2026
Dion
The Spa Staff should be a bit more careful at the cleanliness of the sink.
Partner
10/10
Exceptional
15 Jul 2026
Philip
Great hotel in a convenient location. Staff were exceptional and very friendly. Lovely hotel
Friends_and_family Friends
10/10
Exceptional
12 Jul 2026
Keith
The best breakfast ever So good and everyone is so friendly
Love this place 👏
10/10
Exceptional
12 Jul 2026
Naomi
Beautiful place , excellent service and staff!
Self
10/10
Exceptional
12 Jul 2026
Girish
Amazing stay in Hanoi. Perfect location. Beautifully maintained room and very helpful staff.
Family_with_children
10/10
Exceptional
11 Jul 2026
Krisha
A great hotel and the staff made it. Lovely location right in the middle of town
10/10
Exceptional
11 Jul 2026
John
Hotel Du Lac Signature is a fantastic hotel, it is beautifully appointed, impeccably clean and very well maintained.

The service from all the staff was amazing, every one of them greeted us wherever we went. The reception team taking care to remember each of my family's names. Nothing was too much trouble for them.

The breakfast was excellent with a superb choice, beautifully presented.

The pool is beautiful, although it was a tad on the warm side. There is a functional little gym with a bike, treadmill, dumbbells and a weights machine. As with the rest of the hotel, everything was new and worked well.

The location is really good, in the edge of the old quarter so you benefit from being able to walk in and see the sights, but the hotel was in a quiet location for sleeping. I would highly recommend this hotel to anyone.
Family
10/10
Exceptional
10 Jul 2026
Kenneth
What a fantastic hotel to stay in. It’s based in the Old Quarter with Train Street a five minute walk away.

Ruth and all the staff were so friendly and went out of their way to make us feel at home. At breakfast, we were greeted by name and we couldn’t ask for better service from all staff. We honestly didn’t want to leave.

I would thoroughly recommend this hotel to anyone looking for outstanding service and in the heart of the Old Quarer.
Partner
10/10
Exceptional
09 Jul 2026
Andrew
Our stay at the Hotel du Lac Signature as a family of five with three kids (two teens) was incredible.

Communications before arrival were fantastic, it was in a great location in Hanoi and the accommodation itself was beautiful.

Two things that really stood out were:
1) The food: the breakfast buffet was amazing, with everything being extremely fresh and varying every day.
2) the staff. I don’t think I have ever stayed in a hotel with such friendly and attentive staff. Every single team member was would greet us with a smile and offer to help at every turn. We really felt like VIPs- but I could see this is how they treated every guest.

If I ever stay in Hanoi again, I would stay at the Hotel du Lac Signature without a second thought and couldn't recommend it more to anyone else travelling to Hanoi.
Family_with_children
10/10
Exceptional
09 Jul 2026
james
The hotel is in a good position to be able to explore Hanoi. It is very clean and comfortable room with a very nice breakfast overlooking Hanoi old Quater.
The best thing about the hotel is the staff, everybody is extremely friendly, remembering guests by name and taking time to talk whenever we returned to the hotel, asking what we had seen and giving suggestions of places to visit. A wonderful hotel in a wonderful city
Partner
10/10
Exceptional
09 Jul 2026
Hueini
Stayed 3 nights at the Du Lac Signature hotel at Hanoi and it was a wonderful stay. Lots of friendly staff here ! The room is spacious, functional and clean. Special thanks to manager Rose for hosting us, recommending us many good eating spots which were super helpful. Will definitely recommend this hotel ;)
Family
10/10
Exceptional
08 Jul 2026
Melissa
My family truly enjoyed our stay at Hotel du Lac Signature. From the time I booked through the end of our stay, Thomas and his staff assisted us all the way with willingness and smile! The hotel is centrally located to places you'd want to visit and restaurants to check out. The breakfast has a different variety of spread every day which were all sumptuous. We get too full that we end up not having lunch for most days. I would definitely stay in this hotel again if given another chance to visit Hanoi!
Family_with_children
10/10
Exceptional
07 Jul 2026
Charles
The service was excellent, all employees are so friendly and helpful. We are going back for sure.also the hotel is only 9 minutes walk to train coffee, which is very popular foe tourist.
Family
10/10
Exceptional
06 Jul 2026
bryan
Breakfast buffet was good. Restaurant buffet view was very nice since it was on the top floor. The entire hotel staff were very attentive and accommodating. They also remembered your name. Hotel was close to everything. What stood out the most was the top of the class customer service we received while we’re there for 4 nights.
Family_with_children
10/10
Exceptional
05 Jul 2026
Albert
Nice, modern rooms in great location.
Self
10/10
Exceptional
02 Jul 2026
Junior
What an absolutely fantastic establishment!

From the moment you step in - in fact, the welcome starts even before you enter the hotel - to wonderful facility itself and the AMAZING staff, your stay here would be a very memorable one.

As soon as my taxi pulled up at the location, members of the staff came outside to greet me and help me with my luggage. This was followed by a refreshing welcome drink and fruit as you were being checked in by personnel at the front desk. Louisa, the team member who welcomed me, was so knowledgeable in her details of the hotel and the surroundings area, that I immediately wanted to start exploring.

Throughout my stay, the staff was always so attentive to my needs, charming in their approach, and friendly in our interactions. I never felt like a guest, but more like a member of a family. Every question was answered, every need met. I accidentally turned on the \"do not disturb\" button one day when I was going out to explore, and upon my arrival, realized my room was not cleaned. I called the front desk, and they immediately selt someone up - after 8pm at night!

The hotel has the most varied breakfast menu, boasting a range of western and vietnamese dishes. Everything was tasty and wonderfully presented (Vanforie was especially delightful and ever so helpful).

I can't say enough about this wonderful hotel and it's team, including Rose (a darling), Jason (fantastic mixologist) and the team manning the door (so professional).

Book it now!
Self
10/10
Exceptional
02 Jul 2026
Alyssa
Exceptional customer service by the staff. Rose was especially considerate, helpful and inviting. The team made the stay unforgettable. In addition to that, the food, the room and overall cleanliness was top notch as well. This one will always be our go to hotel in Hanoi moving forward.
Partner
10/10
Exceptional
01 Jul 2026
Alyssa Donya
I had an amazing stay at Hotel du Lac Signature! The staff were so friendly and accomodating, and really went above and beyond to take care of me. The room was beautifully designed, clean, and had every amenity I needed (and then some). The hotel is also in a good location within Old Quarter - just steps from lots of food stands, souvenir shops, and pharmacies. I will definitely come back the next time I'm in Hanoi!
Self
10/10
Exceptional
01 Jul 2026
Rachida
You’ll not regret making the choice on staying at Hotel Du Lac. It comes at a higher price point though what you’ll receive is excellently clean, modern, and comfortable and
10/10
Exceptional
29 Jun 2026
Jessica St Claire
The staff were amazing, super friendly and helpful!! The location is perfect and we had everything we needed close by.
Highly recommend the rooftop bar and the buffet breakfast.
Couldn’t rate this experience more highly.
A++++++ :)
Family
10/10
Exceptional
29 Jun 2026
Yumi
We had a wonderful stay at this hotel. The breakfast was excellent with a great variety of delicious food. The room was spacious, clean, and very comfortable. We especially loved the bathroom, which had both a bathtub and a separate shower, and the facilities were excellent. The staff were also incredibly friendly, professional, and always willing to help. We would definitely stay here again and highly recommend this hotel.
Partner
10/10
Exceptional
28 Jun 2026
India
They made my birthday stay so special. Everything and everyone was so nice. I would recommend this place to everyone!
10/10
Exceptional
27 Jun 2026
Steven
Top shelf 5-star new hotel. Professional staff, superb accommodations and amenities. Personnel responsive and facilitative of guest requests, knowledgeable with local info and setting up tours.
Restaurant replete with beaucoup dining options and enticing cuisine selection.
Sky Bar on top patio offers eclectic environment; bar staff will prepare any cocktail in the book, on call.
Self
10/10
Exceptional
27 Jun 2026
Ngoc Tram
Everything is perfect and they have the best customer service and super friendly. Will always stay here for my trips at Old Quarter in Ha Noi as it’s super convenient location. Amazing management!
Self
10/10
Exceptional
26 Jun 2026
LUIS
Excellent location
Self
10/10
Exceptional
25 Jun 2026
Kieu
Everything was great.
Family
10/10
Exceptional
25 Jun 2026
Tom
Hotel was very clean and the staff was first class from the moment we arrived using the hotels taxi service.

They made us feel special and the welcome drinks were very nice.

Room was lovely and decorated for our honeymoon, great hotel for sightseeing in Hanoi!
Partner
10/10
Exceptional
25 Jun 2026
LUIS
Excellent place to stay
Self
10/10
Exceptional
23 Jun 2026
Kim
An exceptional hotel in a great location. Our stay felt like it mattered to the friendly staff. Great facilities and breakfast. Would highly recommend.
Family
10/10
Exceptional
22 Jun 2026
Kevin
⭐⭐⭐⭐⭐ Fantastic hotel with clean rooms, an excellent breakfast selection featuring fresh food and daily variety, and outstanding staff who were always polite, welcoming, and helpful. Great value and a wonderful experience overall. Highly recommended!
Family_with_children
8/10
Excellent
22 Jun 2026
jacinta
Very friendly staff.
Partner
10/10
Exceptional
20 Jun 2026
Stacey
Our stay was amazing. Helpful staff. Aiden was great. He arranged a private driver for us to ninh binh that spoke English. That was very helpful. Thank you
Family
10/10
Exceptional
19 Jun 2026
Abigail
My time at this hotel was exceptional, it’s central to everything. The staff was attentive and accommodating , I would definitely book this location again.
Self
10/10
Exceptional
19 Jun 2026
Lilia
Modern and clean property, above and beyond staff, at the center of activities. Highly recommended.
Family
10/10
Exceptional
19 Jun 2026
Ajaypal
We had a wonderful stay at the Du Lac Signature Hotel. The property is beautifully maintained—clean, modern, and aesthetically pleasing throughout. From the moment we arrived, the staff went above and beyond to make us feel welcome. We were personally escorted to our room, which was such a thoughtful touch.

We had originally booked a room without a window since we were only staying for one night, but Louisa, the amazing concierge, surprised us with a complimentary upgrade to a room with a balcony. We were incredibly grateful and it made our stay even more special.

The hospitality here is truly exceptional. Every staff member was kind, caring, positive, and attentive. Even when we were checking out, they continued to make sure we had everything we needed and offered great recommendations for places to visit in Hanoi.

The location is also fantastic, just a short walk from Hanoi Train Street, making it easy to explore one of the city’s most unique attractions.

Although our stay was brief, it was memorable from start to finish. We would absolutely stay here again and highly recommend this hotel to anyone visiting Hanoi. ❤️
Partner
10/10
Exceptional
16 Jun 2026
Tun
New hotel with nice, clean decent size rooms. Some rooms have no windows. So choose rooms with windows if you want some sunlight ! Great location with many POIs within a 20 minute walk. Front office staff and manager was helpful too. Will be back next time in Hanoi again.
Friends_and_family Family
10/10
Exceptional
16 Jun 2026
Amal
A+++ Clean, quiet, very new hotel with amazing service staff

We booked 3 rooms for our group of 7 for 4 nights at Du Lac Signature and we were treated to clean rooms with very trained service staff who looked after us with great smiles and humble attitudes. Rooms were great as described and space is always at a premium in old quarter. No need to worry as the pictures matched reality as wasnt the case for some of our previous hotels in Hanoi. Breakfast was a great spread and the airport service was excellent. Will definitely recommend and stay again.
Family_with_children
10/10
Exceptional
15 Jun 2026
Siming
Great hotel at a great location.
10/10
Exceptional
15 Jun 2026
Xuan Minh
Excellent stay! Will come back again!
Friends_and_family Friends
10/10
Exceptional
15 Jun 2026
Xuan Minh
We had wonderful stay here in this lovely Hà Nội hotel. Very new and modern hotel in the Old Quater of Hanoi. They have an amazing swimming on the lower floor and lovely roof top bar with a view of train track. Highly recommended!
Friends_and_family Friends
10/10
Exceptional
13 Jun 2026
Ladd
Our group from the USA can confidently say that staying at Hotel du Lac Signature Hanoi made our trip to Vietnam truly special. We could not have asked for a better hotel experience.

From the moment we arrived, the staff provided exceptional service and made us feel genuinely welcome. The accommodations were outstanding—clean, comfortable, and truly deserving of a 5-star rating. The hotel's central location made it easy to explore the many attractions, restaurants, and cultural sites that Hanoi has to offer.

The food was amazing, and the special discounts on dining, drinks, and the hotel's professional spa and massage services made our stay even more enjoyable. Every member of the staff was friendly, attentive, and committed to ensuring we had a wonderful experience.

If you are planning a visit to Hanoi and want the best possible hotel experience, we highly recommend Hotel du Lac Signature Hanoi. We would gladly stay here again on any future trip to Vietnam.

⭐⭐⭐⭐⭐ 5/5 Stars!
Business Friends
10/10
Exceptional
13 Jun 2026
Vitaliy V
Our group from the USA can confidently say that staying at Hotel du Lac Signature Hanoi made our trip to Vietnam truly special. We could not have asked for a better hotel experience.

From the moment we arrived, the staff provided exceptional service and made us feel genuinely welcome. The accommodations were outstanding—clean, comfortable, and truly deserving of a 5-star rating. The hotel's central location made it easy to explore the many attractions, restaurants, and cultural sites that Hanoi has to offer.

The food was amazing, and the special discounts on dining, drinks, and the hotel's professional spa and massage services made our stay even more enjoyable. Every member of the staff was friendly, attentive, and committed to ensuring we had a wonderful experience.

If you are planning a visit to Hanoi and want the best possible hotel experience, we highly recommend Hotel du Lac Signature Hanoi. We would gladly stay here again on any future trip to Vietnam.

⭐⭐⭐⭐⭐ 5/5 Stars!
Business Friends
10/10
Exceptional
13 Jun 2026
Vitaliy V
Our group from the USA can confidently say that staying at Grand Hotel du Lac Boutique Saigon made our trip to Vietnam truly special. We could not have asked for a better hotel experience.

From the moment we arrived, the staff provided exceptional service and made us feel genuinely welcome. The accommodations were outstanding—clean, comfortable, and truly deserving of a 5-star rating. The hotel's central location made it easy to explore all that Saigon has to offer.

The food was amazing, and the special discounts on dining, drinks, and the hotel's professional spa and massage services made our stay even more enjoyable. Every member of the staff was friendly, attentive, and committed to ensuring we had a wonderful experience.

If you are planning a visit to Saigon and want the best possible hotel experience, we highly recommend Grand Hotel du Lac Boutique Saigon. We would gladly stay here again on any future trip to Vietnam.

⭐⭐⭐⭐⭐ 5/5 Stars!
Friends
10/10
Exceptional
11 Jun 2026
Huynh Le
Fabulous Hotel, with friendly and efficient staff. Will come back again!
10/10
Exceptional
06 Jun 2026
Barry
This was by far the best hotel experience I’ve ever had. Thomas and Rose took great care of me and my group. They checked in with us daily and were so helpful and quick with anything we needed. The breakfast buffet was top notch, you cannot miss it! The bartenders are fantastic as well, and the spa was a great experience. The room was just what I needed, very comfy bed and very sleek and roomy bathrooms. I highly recommend this property for the overall great experience and incredible location, walkable to so much.
Friends
10/10
Exceptional
05 Jun 2026
Melissa
Loved our room, super clean and comfortable. All the staff were very friendly and attentive.
Friends_and_family Family
10/10
Exceptional
04 Jun 2026
Nicole
I loved this hotel! The service was amazing, probably the best I have ever had anywhere and I am well traveled. Upon arrival, Ms. Rose greeted us kindly and we were welcomed with a nice welcome drink. What I loved the best is the service from every staff member. They addressed us by our names, we were surprised that everyone remembered and knew our names. We ate breakfast that was included at the restaurant every morning and Mr. Danny and his staff was very welcoming every day. We also enjoyed the rooftop bar that had a great view of the city. And we also used the spa services for nice massages. Our room was very nice and all of the facilities around the hotel was nice. When in Hanoi, we will definitely stay here again and feel like we even made some friends with the staff. Thank you Hotel du Lac Signature for providing us excellent service!
Partner
10/10
Exceptional
04 Jun 2026
Kay
The location is fantastic with easy walking distance to many sites. Our room was comfortable and we got a great nights rest. The breakfast buffet was delicious with many choices, including a la carte choices. The staff were super friendly as well.
Partner
10/10
Exceptional
03 Jun 2026
Greg
Great property and great staff. Hotel is clean and modern, and feels quiet and secure despite being in the middle of the Old Quarter craziness.

The rooftop restaurant/bar provided a great place to relax and unwind, and the breakfast buffet was incredible. The fitness center is tiny and the sub-basement swimming pool is something of an oddity but that actually made it cleaner and more relaxing than an outdoor pool would have been.
Self
10/10
Exceptional
02 Jun 2026
Marco
Great stay, super friendly staff and well located, would come again
Business
10/10
Exceptional
02 Jun 2026
Alex
Absolutely awesome stay at the Hotel Du Lac signature for our two nights in Hanoi.
Superb staff throughout, friendly and attentive and recognising us and calling us both by name throughout our visit.

Amazingly quiet, comfortable and cool room for our stay as well.

Would not hesitate to come back here on a future visit. Thank you!
Friends
10/10
Exceptional
01 Jun 2026
Hooi Ping
The check-in process was excellent, the best I've ever experienced. The staff were wonderful and so incredibly helpful and friendly, in particular Tracey and Louisa. My room was spacious, beautifully designed, with great amenities and quiet.
Self
10/10
Exceptional
31 May 2026
Maximilian
This hotel is 10/10! It’s worth every penny. The staff is just beyond. They even gathered outside when we left and waved us goodbye like royalty. Recommend 11/10!
Partner
10/10
Exceptional
30 May 2026
Monique
10/10 Experience – Highly Recommend!
This is easily one of the best hotels we’ve ever stayed at. The rooms are clean and spacious with super comfortable beds (my 6'4\" husband slept perfectly during our 9-night stay). The location is ideal—close to the Old Quarter but away from the chaotic noise, with easy access to everything via walking or Grab.
The breakfast selection was amazing, and the hotel's tour, transfer, and fast-pass booking services made our trip effortless. What truly sets this place apart is the staff. Huge shoutouts to the management team, Viper for always looking after us with water, and Aiden for the friendly chats. Don't hesitate, just book it!
Partner
10/10
Exceptional
28 May 2026
Charles
The staff and reception, particularly Rose, were incredible. The hotel is clean and well maintained. Highly recommend.
Friends
10/10
Exceptional
27 May 2026
Rebecca
Amazing staff, breakfast buffet is the best I’ve had in Vietnam. Would definitely stay here again
Partner
10/10
Exceptional
27 May 2026
Bao
We booked 4 rooms for 6 of us and what a wonderful stay we had. Rose, Thanh, the front desk and the restaurant staff are the most wonderful people we have ever met. They are willing to go out of their ways to provide the best services to the guests and we certainly appreciated it very much. My wife had a sweet spot for the Northern style sticky rice, Rose asked her staff to drive to the best and famous sticky rice shop in Hà Nội to buy the ones that my wife was craving for.
One thing I noticed that they remembered the first name and greeted us with our names every time we came back, it made me special and I was a part of their family.
The services alone will make me come back, but the breakfast buffet was absolutely amazing. The varieties, quality and presentation were fabulous. It definitely as good as the breakfast buffet at any 5 star hotel (JW Marriot Phu Quoc, Four Seasons Wailea Hawaii, Sheraton Saigon, Sheraton Bangkok…). You can order some of the classic Vietnamese food i.e. pho, bánh mì, xôi or just enjoy the buffet. Fresh tropical fruits (dragon fruits, guava, passion fruits, watermelon…) are available, my favourite was fresh coconut water . The dining room was spacious, super clean with a nice view of Hà Nội old quarter.
We have been to many nice hotels and have seen many great services; however, this hotel is special in our heart. I think the people like Rose, Thanh and the staff have created a long lasting memory that we will never forget❤️❤️❤️
Friends_and_family Family
10/10
Exceptional
27 May 2026
Brett
Looks like the hotel was recently renovated. In fact, these activities are ongoing in the lower floors. No impact on the quality of my stay. The staff is great, especially Irene in the restaurant!
Self
10/10
Exceptional
26 May 2026
Dagoberto
Great hotel
Friends
10/10
Exceptional
26 May 2026
Daryl
Great experience staying at the Hotel Du Lac Signature. Staff was incredibly welcoming, especially Aiden. Highly recommend everyone to stay here
Partner
10/10
Exceptional
25 May 2026
justin
excellent
Partner
10/10
Exceptional
25 May 2026
Jimmy
Amazing hotel in a great location. Rooms are exactly as pictured, didn't get to stay more than 1 night but would definitely return
Partner
10/10
Exceptional
25 May 2026
James
The entire staff went above and beyond my expectations to make sure I had an enjoyable time. They remembered my name, helped me with airport transfers, and helped with tickets to a show. Breakfast was great. One of the best hotels I’ve ever stayed in. I would definitely come back to this hotel if I were to return.
Friends
10/10
Exceptional
23 May 2026
Phanimohan Venkata
Excellent property with very helpful and friendly staff. Highly recommend.
Family_with_children
10/10
Exceptional
23 May 2026
robin
First of all very impressive and great service from the entire team lead by Thomas. The rooms are very clean with great breakfast spread and polite and helpful staffs. Will recommend to anyone who wishes to stay in old quarters area. Also the location is fabulous and near to all main attractions and shopping area.
Self
10/10
Exceptional
23 May 2026
Thomas
Amazing service, Kendra and the staff were very attentive, and remembered lots about us to make our experience amazing!

The breakfast had lots of quality selection, and had new options everyday. The view from our table was very scenic above the rooftops of Hanoi.

Our room was clean, the bedding was very comfortable and the air conditioning felt like back home.

The location was really nice being right in old Hanoi near train street and close to all our other activities.

I would recommend staying here to anyone else.
10/10
Exceptional
22 May 2026
Lehrie
Hotel Du Lac signature hotel is one of the best hotel we stayed. The staff are very helpful, welcome drinks and a warm towel was given upon check in. Staff assisted us all the time. Transport was booked too. Buffet breakfast food are a mixed of both vietnamese, and western cuisine. The spa services are excellent. Its a must try. We will be back again.
Family_with_children
10/10
Exceptional
21 May 2026
juan
Great hotel location the property and the staff are amazing
The manager it’s a great host
Great stay tanks por all
Partner
10/10
Exceptional
21 May 2026
Tan
Exceptional services from the staffs. Special mention Ms Rose & the all the restaurant staffs. Very attentive, helpful & accommodative. Truly a wonderful 5 days stay @ the hotel. A big thank you & thumb up to all the staffs.
Partner
10/10
Exceptional
21 May 2026
Matthew
Very friendly staff. Hotel only 6 months old
Self
10/10
Exceptional
20 May 2026
Joey
Had a fantastic stay, the staff were so lovely and welcoming, I had an issue with my booking originally the staff and management sorted the issue out immediately with ease. Will definitely be returning to stay again.
Self
10/10
Exceptional
20 May 2026
Myrla
Loved this hotel!

I have traveled to over 84 countries and I can honestly say this is one of only few hotels that has impressed me!

- Staff were all wonderful, especially Rose (manager), Aiden and Tracy (receptionists) and Irene (waitress). Each made our stay memorable—ensuring our needs met in every way (big or small)! They are attentive and so hospitable.

- Room was great and comfortable. I made an error on my part and overlooked at type put room I booked. But Rose and her staff (Aiden/Tracy) upgraded us to a bigger room with 2 beds—no fuss whatsoever at no extra charge.

- Breakfast was wonderful; I was so full each day. Irene made it even more enjoyable—great attitude, funny and attentive. I had requested a fruit not on the buffet and they delivered. Then in the next day, they remembered Ava made sure it was available to me.

I will definitely stay here again whenever I return to Hanoi!!!
Family
10/10
Exceptional
20 May 2026
Chinita
Loved the breakky. Loads of selection and it was delicious and fresh. Staff took your order for eggs, coffee, pancakes and waffles.
10/10
Exceptional
19 May 2026
Myndi
Resourceful and respectful staff, good location for walking to Hanoi old town and back to Train street, modern and new facilities, spacious and very clean room!! Free Netflix is a bonus!
Friends_and_family Family
10/10
Exceptional
19 May 2026
Robert
Amazing staff, Thomas the manager helped us with excursions and sensible advice, Rose and reception staff also excellent. Helped locate and retrieve my lost luggage from airline with reassuring simplicity. Hotel immaculate. Great place highly recommend.
Partner
10/10
Exceptional
18 May 2026
Benjamin
The staff were amazing. They were all friendly and helpful and got out of their way to make sure that we had a warm welcome and a pleasant stay. Very good breakfast that varied a little from one the day to the next making sure that it would not become boring. The staff in the breakfast room were very helpful and informative about the ingredients in each dish to help us with our dietary restrictions. The spa and the treatments were also good but maybe sound proofing the treatment rooms could improve the experience. This is a very minor issue though. Overall10/10.
Partner
10/10
Exceptional
17 May 2026
Emily
Very beautiful small boutique hotel, with very friendly staff. The hotel is very clean. The cleaning staff are always cleaning and they do an exceptional job.
The hotel staff always greet you and remember your name. Which adds a very personal touch. No matter how long you are staying at the hotel they will treat you like a VIP. Thank you to Irene, Tony and Thomas for making our stay even better. Highly recommend this little cute hotel.
Family
10/10
Exceptional
17 May 2026
Moshe
10 of 10 excellent
10/10
Exceptional
15 May 2026
Stephen
Great room. Staff were fantastic. Well run.
Partner
10/10
Exceptional
15 May 2026
Robert
This is a small, boutique hotel, it is comfortable, with a small indoor pool and small gym. Rooms are clean and comfortable. Breakfast is okay, with a few option's, restaurant is linited in the evening. Location is convenient, for old quarter and train street, but not a 'glamorous' area like French qtr. Thia hotel though is defined by its staff who are absolutely wonderful... they are 6 star!
Business
10/10
Exceptional
13 May 2026
Samantha
We had an absolutely fantastic stay at this hotel and could not recommend it highly enough. From the moment we arrived, the staff went above and beyond to make us feel welcome and comfortable. Everyone was extremely helpful, attentive, and genuinely caring — nothing was ever too much trouble.

A special mention has to go to the hotel manager, Thomas, who is without a doubt one of the friendliest and most professional hotel managers we have come across in all our travels. It was amazing how he remembered guests by name and always took the time to speak with everyone personally, making the experience feel very special and personal.

Sarah was wonderful during check-in, providing us with lots of useful information about Hanoi and helping us settle in straight away. Lily was also incredibly kind and recommended some fantastic local restaurants which we thoroughly enjoyed during our stay.

The hotel itself was spotless, beautifully maintained, and the rooms were exceptional — spacious, comfortable, and finished to a very high standard. The restaurants in the hotel were excellent, and the à la carte breakfast each morning was delicious with plenty of choice.

The location was also perfect, close to all the shops, attractions, and amenities, making it very easy to explore Hanoi.

Overall, this hotel exceeded all expectations and truly made our trip memorable. We would recommend it to anyone visiting Hanoi and would definitely stay here again in the future. A definite 11/10!!
Partner
10/10
Exceptional
12 May 2026
Anupam
We stayed at Hotel du Lac Signature twice during our stay across Vietnam and Bali and thought every aspect of our stay was amazing and beat out the other global luxury brands we stayed in.

The location of Hotel du Lac is steps from Train Street and in the middle of multiple Michelin Restaurants and some of the most amazing cocktail bars we've visited across continents. If you can walk 2km (which is a lot in the heat), you likely don't need to take a car anywhere in Hanoi.

The breakfast was served with so much care and focused on meeting your every need (and the cooking is very good).

Most importantly every single member of the staff was wonderful and caring. They knew us by name on Day 1, attended to every need we had, and welcomed us back with love and care every time we returned to the hotel.

Based on location and staff excellence alone I would stay at the Hotel du Lac Signature over any other luxury brand you're considering.
Partner
10/10
Exceptional
11 May 2026
Mrs U
Good location and service, very friendly staff. Had breakfast package which is helpful to get the day started and used general lounge at end of day. (Did not use spa facilities). convenient to book tours from the hotel - Rose was very helpful.
Friends
10/10
Exceptional
11 May 2026
Stephen
Terrific staff. Best service i have experienced.
Partner
10/10
Exceptional
11 May 2026
David L Miller
The staff and service at this hotel is next level! Everyone is friendly and we had a wonderful check-in experience. Excellent location in the Old Quarter, close to restaurants, shopping and historical sites. Breakfast was an epic event. One of the best breakfast buffets I’ve ever had anyplace in the world. Truly makes it worth it. We only had the pleasure of spending one night, but will be staying here again whenever we return to Hanoi! We did not have time to swim, but the pool area (indoor) was clean and the water toasty warm. Thanks for a wonderful stay, we can’t wait to return one day.
Friends_and_family Family

Location & surroundings

Hotel Du Lac Signature
21 23 25 Cua Dong Street Hoan Kiem Ward, Hanoi (and Vicinity), Vietnam

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