Hotel De Lagom

Vietnam , Hanoi and North
Hanoi, Phố Lý Nam Đế, 30B-C-D
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50 reviews shown

10/10

Exceptional

22 Mar 2026

Jay

Clean, safe, quiet room. Good location. Friendly and helpful staff. Would recommend.

Partner

10/10

Exceptional

04 Mar 2026

Laura

Lovely hotel with great rooms and rooftop bar . Views from balcony were interesting to say the least

10/10

Exceptional

26 Feb 2026

Jasmine

We had a very warm welcome! The staff were friendly and helpful, the room constantly cleaned upon our return- no complaints at all!

Friends_and_family Family

10/10

Exceptional

09 Feb 2026

Jack

The hotel was a great location for seeing Hanoi’s old quarter and the rooms were surprisingly quiet considering how busy the streets were and comfy, the staff were very accommodating and helpful, would definitely recommend and stay again!

Partner

10/10

Exceptional

09 Feb 2026

Charles

The room was awesome, clean and welcoming.The staff is beyond belief friendly and helpful.

Partner

10/10

Exceptional

07 Feb 2026

Janet

Check in staff were courteous and provided a smooth check in and out. Room was very clean an spacious with comfortable bed. Breakfast was amazing, good choice of fruit and so many other options. We had the best stay! Thank you

Partner

10/10

Exceptional

01 Jan 2026

Vengal

Helpful and friendly staff combined with neat rooms and service made this an excellent choice.
Wished I was staying for longer to use the pool etc.

Family

10/10

Exceptional

25 Dec 2025

Nick

The people and service were both great!

Partner

10/10

Exceptional

25 Dec 2025

Nick

Great

Partner

10/10

Exceptional

21 Dec 2025

Joemar

Hotel de Lagom is a fantastic boutique hotel. The communication with their staff has been excellent, with consistent engagement before arrival, and their warm welcome has been outstanding.

Breakfast was amazing, featuring a variety of local and Western dishes. Highly recommend this hotel which is located in the old quarter which has great views of Hanoi from their rooftop and the room was clean and spacious.

Leisure Family_with_children

10/10

Exceptional

29 Nov 2025

Iain

Everything was great

10/10

Exceptional

29 Nov 2025

Deepti

Excellent customer service. Spacious room and clean room. Breakfast has plenty of vegetarian options with lovely views. Very close to the market too

Friends_and_family Family

10/10

Exceptional

15 Nov 2025

Melvyn

Room was a great size. Spotlessly clean. All the staff were wonderful. Really helpful. Breakfast was good. Rooftop bar and pool were a lovely break from the chaos of Hanoi!

Leisure Family

10/10

Exceptional

04 Nov 2025

Alexa

The staff were all very friendly and the food was great!

6/10

Pleasant

31 Oct 2025

Spyros

The rooms are modern and spacious. The staff however were not very friendly (with the distinct exception of Kathy) and we did not feel very welcomed. The spa service was not good and our massage was quite average. Breakfast was ok and the location fine. I would not stay in this hotel next time.

Leisure Family

10/10

Exceptional

26 Oct 2025

Elise

Slightly further out from the main pub street/Hoan Kian area, but very close to train street and walking distance to everywhere you’d want in Hanoi.

Very clean hotel, lovely rooftop pool and bar, and really excellent service from Kathy who arranged our taxi to Ninh Binh/an all round friendly face. Thank you for a great final night in Hanoi!

Leisure Partner

10/10

Exceptional

25 Oct 2025

Stephen

New building, great staff (Kathy a highlight) , infinity pool with swim-up bar, nice rooftop deck area with good views. Stayed 5 nights and could happily stay longer.

Leisure Partner

10/10

Exceptional

18 Oct 2025

Kevin

Very good hotel in convenient location in Hà Nội Old Quarter. Excellent room, well appointed with very comfortable bed. The pool was extremely refreshing on hot days! Only small gripe - no gluten free bread available at breakfast; not good for a celiac traveler! Nonetheless, will stay here again

Business Partner

10/10

Exceptional

17 Sep 2025

Georgia

Loved our stay. The two bedroom apartment was perfect for our teenagers. Breakfast was delicious

Leisure Family

10/10

Exceptional

09 Sep 2025

Alexandra

Exceptional hotel with fabulous facilities and staff

Leisure Partner

10/10

Exceptional

31 Aug 2025

Robert

Perfect

We stopped at this wonderful hotel fo 3 nights, we can not fault one single facet of this establishment.
From the staff,to the location it was beyond perfect.
They couldn’t have been more accommodating nor more kind.
Do not hesitate to book this hotel.

Friends_and_family Family

10/10

Exceptional

18 Aug 2025

Mohamad Rizuan

Amazing staff from the time we arrived till we left. Rooms met our expectations. Will definitely be back!

Leisure Family_with_children

10/10

Exceptional

13 Aug 2025

Alan

Lovely hotel, great location and wonderful staff

Friends_and_family Family

10/10

Exceptional

11 Aug 2025

Tracey

Excellent Value

Fabulous, modern hotel in good location, close walking distance to all you need. Lovely staff and service. Would stay again.

Partner

10/10

Exceptional

10 Aug 2025

Sarasa

Room service menu was affordable, you can enjoy Vietnamese foods if you are tired of walking.
Overall every stuff has great hospitality and they were really supportive. Thanks!

Leisure Family

10/10

Exceptional

24 Jun 2025

Michelle

Very friendly staff and near the train street (tourist attraction).

Leisure Family

10/10

Exceptional

15 Jun 2025

Dan

Just finished a three-week vacation in Japan and Vietnam, and we stayed at six hotels. The Hotel de LAGOM was the very best hotel of the whole trip. Our whole family was very happy with our great experience with Hotel de LAGOM

The staff is extremely kind and helpful, the food was great (trained, happy chefs), the rooms are very clean and well thought-out, and it's in an ideal location in Hanoi.

I would not hesitate to highly recommend this hotel to anyone who wishes to visit Hanoi. I never write reviews, but this hotel deserves praise and recognition for what hotel service should be.

Leisure Family

10/10

Exceptional

10 Jun 2025

Justin

Lovely hotel, spacious rooms, great location, tasty breakfast, friendly staff.

Friends_and_family Family

10/10

Exceptional

07 Jun 2025

Chau

It was my first time staying here. The staff are very friendly and speak English very well. Overall experience was good.

Leisure Friends

10/10

Exceptional

07 Jun 2025

Alejandro

It was an amazing experience. Staff is absolutely lovely and the MAIN reason the hotel is so successful. Breakfast is such a treat and it was an amazing experience. Even if some stuff during our Vietnam trip was kind of bad, the hotel was always a 20/10.

Leisure Partner

10/10

Exceptional

04 Jun 2025

Bach Vien

Staff are very good, accommodating to our needs. Thank you so much. Will stay here again in the future

Friends_and_family Family

10/10

Exceptional

01 Jun 2025

Bach Vien

The staff were excellent, so nice and very helpful, attentive to your needs. Highly recommend this place. The hotel is so new, clean, and comfortable. Definitely will stay here again if I am in Hanoi in the future

Friends_and_family Family

10/10

Exceptional

18 May 2025

Timo

The hotel is new and the staff are all extremely accommodating. Location is excellent and walkable to a lot of different sights in Hanoi.

Leisure Partner

10/10

Exceptional

06 May 2025

Clarissa

Beautiful new hotel in a quiet location near Train Street and the Old Quarter. Spacious room and friendly staff.

Leisure Partner

10/10

Exceptional

28 Apr 2025

Thi

I thought the facility was beautiful and clean. Staff was personable and accommodating. If I go back to Hanoi, I would definitely stay here again.

Leisure Family

10/10

Exceptional

23 Apr 2025

Vanessa

Everytime again

Everything was perfect. Very kind people here and nice to stay here. Everytime again.

Partner

8/10

Excellent

20 Apr 2025

Verified traveler

4 star hotel

Location was fantastic but the overall hotel was more like a 4 star. Room was noisy. Air con dripping water. Shower leaked water. Bed uncomfortable.

Self

6/10

Pleasant

12 Apr 2025

shelley

It is really too bad they pulled a bait and switch with me as the minute I stepped into this property I squealed with excitement, clearly brand new and felt more of an upscale vibe to it. Then this happened ..I booked and paid extra for, mind you. A double room with BALCONY and GARDEN view, the hotel personnel with the biggest smile on their faces gave me and upgrade ! How very nice of them right? No. A downgrade is what I received. No balcony and no courtyard view. 2nd floor facing the street . This would be fine if the selection I made wasn’t specifically for a balcony and courtyard view. The moral of the story, be aware of this and be ready to turn around at the entrance of room if they do this. The most puzzling part of this is what they said to me is it was subject to availability.. except if I paid for something very specific, it should be available right.?

Leisure Partner

8/10

Excellent

10 Apr 2025

Matthew

Nice hotel shame about the misleading photos.

The hotel and staff are great they really do as much as they can for you.
I do however have to say that the pictures of the sky bar on the website are totally different to what is actually onsite. Which I believe to be misleading at best. Basically none of it exists other than 6 x sunbeds and a couple of sofas. I have attached screen shots of website pictures that show something that is simply not there.These need to be removed as they are misleading. Higher management needs to deal with this asap.
Other than that the hotel is good.

Partner

10/10

Exceptional

25 Mar 2025

Amy

We had a great stay. Newer property, exceptionally helpful front desk staff, best breakfast buffet. I would highly recommend for Hanoi stay new old town.

Partner

10/10

Exceptional

14 Mar 2025

Gavin

I loved this hotel. Boutique. Personal service. Maître D remembered our orders from the two other stays.

10/10

Exceptional

13 Mar 2025

Daenielle Marie

Great location

Staff is super friendly. Room is spacious, clean and lots of amenities. The price is very affordable, I’d recommend to anyone

Friends_and_family Friends

10/10

Exceptional

09 Mar 2025

Gavin

Thanks to a staff who were so accomodating.great stay

Leisure Family

10/10

Exceptional

08 Mar 2025

Lissa

The room was comfortable and clean.
staff and service was excellent!

Leisure Partner

10/10

Exceptional

28 Feb 2025

jacques

Great 5* new hotel.

Great location and new hotel with great service.
Would suggest a magnifying mirror in bathroom.

10/10

Exceptional

23 Feb 2025

Cam

New, clean and comfortable in a central location. Breakfast buffet was also good with a wide variety!

Leisure Family_with_children

8/10

Excellent

18 Feb 2025

Paul

Book here if you can.

It’s a new hotel so I’m sure they will get to 5 stars soon, but while I was there the pool and roof top weren’t open as yet and although the breakfast was fantastic they had no dinner option.

Partner

10/10

Exceptional

18 Feb 2025

HYOSHIN. SEJONG

Queit and comfortable

시끄러운 오토바이 소리가 안들려 가정 좋았고 시설이 새호텔이라 깨끗하고 낡지않아 좋았어요. 직원들도 친절하고 적극적입니다. 호텔위치도 구시가지와 호안끼엔 걸을수 있는 거리라 좋았고 가까운 시장과 기차길 근처 싸게 먹을 베트남 국수맛집도 호텔서 소개해주어 일일 일 쌀국수했어요. 새벽도착이라 호텔서 유료차량 픽업이용했는데 편했어요. 다만 체크안때 아침식사 이야길 안해줘 마지막날 빼고 모두 아침 밖에서 사먹었는데 나중 직원이 생과일 주스써비스 사과도 받아서 덜 불쾌했네요. 추천합니다

Partner

10/10

Exceptional

18 Jan 2025

Desirene

Property was brand new and everything felt very luxurious. Staff were incredibly helpful and went above and beyond to ensure our trip went smoothly. I highly recommend staying here!

Leisure Family

10/10

Exceptional

17 Jan 2025

Imran

Our Stay with Hotel De Lagom was amazing. I truly believe this is the best hotel in Hanoi!

We travelled as a family from Australia with two young children, so finding a hotel with a great location and world class amenities was our top priority.

The Hotel is brand new- only opening a few weeks prior to our stay and I can say whole heartily, it was a privilege to be one of their first customers.

When we arrived, our family was immediately treated with: exceptional customer service from every staff member, attending to our luggage, and offered refreshments to our children. They were truly world class!

We had a slight family situation during our stay and the staff looked after us like we were family. They were so comforting to my partner and myself, and even entertained our children by styling my daughter's hair and making them laugh.

The Hotel is graciously styled with a modern contemporary design. I later found out that the owner (who I had the pleasure of meeting nearing the end of our stay), designed majority of the interior himself.

The room sizes are very generous and extremely clean- which only complements the sharp modern room designs. The cleaning staff were extremely friendly as well and very thorough when attending our room.

To top it all off, the hotel location is perfectly situated-only a 3 min walk away from the famous Train Street!! also worth noting that there are about 4 different cafes/coffee shops on the hotel street, which is perfect for any family

Family_with_children