Bonne Nuit Hotel

Vietnam , Hanoi and North
HANOI, 26 Cua Dong, Hoan Kiem, 26-28
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50 reviews shown

4/10

Poor

24 Feb 2026

Kanwaljit

This is below average.

10/10

Exceptional

26 Jan 2026

Nicholas

Really lovely hotel, staff were very helpful to me too

Leisure Self

8/10

Excellent

19 Jan 2026

Peter

Clean room.
Staff helpful and friendly.

Suggested improvement: bedside table in the room.

Thank you for a pleasant stay.
Peter, Melbourne

Leisure Partner

8/10

Excellent

17 Sep 2025

Susanne

Very friendly and helpful staff, room itself was cleaned daily but mold on walls and around tub.
Location was perfect right on the edge of old town.

Partner

8/10

Excellent

12 Mar 2025

Colin

You get what you pay for so no real surprises. Handy location could walk to a lot locations. Lots of food choices near by.

Leisure Self

8/10

Excellent

28 Feb 2025

Alejandro

Nice hotel

6/10

Pleasant

19 Mar 2024

HENRY

Cheap hotel & dirty room

Dirty room, only the lobby is clean & nice to attract customers. The room is very old, shower is small, just a tub, slow water with barely no hot water. Toilet is dirty. Room is noisy, and you can hear next door neighbor/kids all the time. Wouldn't stay here again.

Partner

6/10

Pleasant

11 Feb 2024

Norayr

Location

Leisure Friends

8/10

Excellent

15 Nov 2023

Laurell

Good overall but noisy. All sounds could be heard.

Leisure Family

10/10

Exceptional

23 Nov 2022

TROY

This Hotel is right around the lake, a lots of food around and walk distance to the lake, I recommend

Leisure Family

10/10

Exceptional

19 Nov 2022

Therese

Handy

Leisure Self

6/10

Pleasant

29 Oct 2022

Virginia

Great location and price but would recommend fixing some stuff like faucet.

Leisure Partner

10/10

Exceptional

06 May 2022

Staff very professional, room very clean, big bathroom. Definitely come back

Business Self

8/10

Excellent

05 May 2022

Verified traveler

Really friendly and helpful staff. They were easy to speak with and made recommendations of things to do

Self

8/10

Excellent

27 Apr 2022

joseph

very good location easy access to restaurants and shoppings

Leisure Partner

10/10

Exceptional

11 Sep 2020

Verified traveler

The staff are amazingly nice, they make you feel welcome and give you good advice to help organise your trip around there. Special thanks to Mai who took care of us, a highly professionnal manager. The room is big with a super comfortable bed. Wonderful view from the room. The breakfast is yummy, from western classics to vietnamese dishes.!

Leisure Partner

10/10

Exceptional

11 Sep 2020

Verified traveler

bữa sáng ngon, sạch sẽ, nhân viên nhiệt tình, vui vẻ và chu đáo

Business Partner

10/10

Exceptional

25 Nov 2019

VANINA

will 100% be back

incredible stay ... great staff, very nice, very friendly and helpful, from airport transfer to helping us book tours

Partner

8/10

Excellent

26 Sep 2019

Wai Choi

The hotel is a bit old. However, the staff are very excellent. They arrange car pickup and recommended a very good restaurant for us. The location is very good as well

8/10

Excellent

27 Aug 2019

Verified traveler

Warmly greeted by the front desk gentleman. He took my luggage up to my room & explained what was included such as complimentary water, tea, etc. How the air conditioner worked, remote, etc. Room is pleasing to the eye. Comfortable bed, linens & pillows. Decently sized.
Decent breakfast, adequate variety.

Leisure Self

8/10

Excellent

13 Aug 2019

Verified traveler

The room was comfortable and fairly quiet. The elevator is a bit small.

Business Self

6/10

Pleasant

08 Jul 2019

Darren

The room was good but small. The elevators were slow. Relatively clean inside but not just outside

Leisure Family

8/10

Excellent

27 Mar 2019

Verified traveler

Location is very good

6/10

Pleasant

30 Sep 2018

Lisbet

Very friendly staff, poor breakfast

We had to move room due to a leaky air conditioner but it was handled well by the staff. Overall the staff were very friendly but the cleaning staff seem never to be done and there is constantly cleaning equipment in the hallways. Breakfast was subpar even for SE Asia. Overall a reasonable hotel for the price but not close to 4 star

8/10

Excellent

17 Mar 2018

Patrice

Pleasant stay

Clean and well presented.
Breakfast options really good.
Reception staff lovely.
Only drawback, the hallways echo and you can hear people at night when they are returning to their rooms.

10/10

Exceptional

06 Feb 2018

adam

Nice, new hotel

Very satisfied and convenient. I always book rooms here for me and my friends when travel to Hanoi

10/10

Exceptional

13 Jan 2018

mac

nice hotel good location\n

the front manager Lee and receptionist ling are very helpful and friendly. good help when you are in a foreign land.

8/10

Excellent

18 Nov 2017

Rick

Except Service

Lee, who is in charge of customer service, couldn't be better. He is extremely friendly, helpful and does whatever it takes to make your stay as good as possible. He makes a good facility provide a great experience. His helpfulness carries over to his staff. If hospitality matters to you, you must stay here.

10/10

Exceptional

06 Nov 2017

Katie

Nice One Night Stay in Old Quarter

This is in an nice area of Hanoi. Very walkable to restaurants, shops, bars. etc. Safe area. Room was clean and comfy

10/10

Exceptional

07 Oct 2017

prue

Great Location,

I had a wonderful time staying by myself I’m this hotel. Lee was awesome - all the staff were so friendly.
I would definitely go back

6/10

Pleasant

02 Oct 2017

Rolando

Decent hotel close to the action

Pros: Hotel was nice and well kept, everything looked clean and was well presented. Staff were friendly and eager to help. Cons: Biggest issue was that the shower was too low, water was either hot or cold (no in between, to make it usable, we had to turn on the sink tap). Other small issues: creaky bed, bedside lamp didn't work, batteries for tv remote control was flat, didn't try the breakfast because it didn't look appetizing.

10/10

Exceptional

21 Sep 2017

Dylan V

Great value hotel!

Overall was a very good stay and great value. Room was modern and clean. Located in the old quarter

2/10

Poor

25 Apr 2025

Nanna

Skuffende ophold

Ok hotel, det levede bare overhovedet ikke op til vores forventninger ud fra billederne. Det er i dårlig stand, der er fugtigt og meget lyt. Det ligger tæt på togbanen, og det kunne høres om natten…
Da vi ankom til værelset sent om aftenen, var vinduet ikke lukket, så der var fyldt med myg på værelset. Desuden var personalet ikke særlig servicemindet. Vi valgte derfor kun at have en overnatning i stedet for 6 som planlagt.

Partner

6/10

Pleasant

04 Mar 2025

TAKAFUMI

部屋の汚れや朝食が少し残念でしたが、スタッフの対応はよかったです。

Business

8/10

Excellent

24 May 2024

Kenji

スタッフが優しくて良かったです。
ライトチェックアウトにも対応してくれて、最終日も安心して観光出来ました。

Leisure Friends

4/10

Poor

04 May 2024

MAIKO

カビ臭くて古くて汚いです。セーフティーボックスも簡単に持ち出されてしまいそうな物で不安で利用できませんでした。ドライヤーも壊れているし、ホコリだらけだし、停電もするし、スタッフも身なりが適当で、ホテルというよりバックパッカー向けの安価な滞在先でした。朝食付きでしたが、パスしました。再利用はないです。

Leisure Self

4/10

Poor

07 Feb 2024

James

The hotel breakfast was good and the Hotel's cleaner was good too :)
But the person at the counter was not kind.
and most of the hotel's room facilities were old, even the room structure was not convenient as well.

Leisure Family

10/10

Exceptional

26 Nov 2023

KAYO

日本語は通じませんが、セキュリティボックスが使えないのを直してくれたり、交換して使えるようにしてくれたり、こちらの要望はきちんと叶えてくれました。また飛行機の時間が夜中だった為、レイトチェックアウトも80万ドンかかりますが、させてもらえました。
旧市街に近く、観光には便利な立地で、近くにはサークルKもあり、不便は感じませんでした。
朝食もビュッフェ形式で、注文すればフォーも食べられました。

Leisure

2/10

Poor

06 Aug 2023

Hey Wing

No fridge and no ice
No conditioner for shower
Hard to adjust water temperature
Breakfast is worse than hawker

Leisure Partner

8/10

Excellent

24 May 2023

Cédric

Emplacement idéal pour le vieux quartier
Personnel amical
La chambre était propre, par contre, l'isolation n'était pas bonne, nous entendions tout ce qui se passait autour la nuit.
Faire attention, certaines chambres disent avoir une fenêtre, mais en réalité c'est une petite fenêtre qui mène en arrière en cas d'urgence (donc aucune vue et aucune lumière).

Leisure Partner

4/10

Poor

22 Oct 2022

Jürgen

Mittelmäßig.....

Ziemlich heruntergekommen. Ist aktuell keine Empfehlung wert. Fernseher funktioniert nicht. Die Dusche in der Badewanne kennt nur kalt oder heiß. Für Menschen ab einer Körpergröße von 180 cm nicht zu empfehlen.
Frühstück war einfach aber soweit OK. Die Lage ist in Ordnung wenn nur die Eisenbahn nicht wäre, die gefühlt mitten durchs Zimmer fährt.

Partner

8/10

Excellent

24 Sep 2019

Verified traveler

Sehr gute Lage in der Altstadt. Frühstück sehr einfach, aber zur Verstärkung ausreichend.

Leisure Partner

4/10

Poor

07 May 2019

Verified traveler

バスのハンドシャワーが使用できなかった(使用方法が色々したが分からなった)
また、テレビの操作方法が非常に難しいらしにもかかわらず、説明書が無かったので、テレビが見れなかった。

Leisure Family_with_children

8/10

Excellent

07 May 2019

June

場所は旧市街や博物館へは徒歩圏内で悪くないです。
部屋のドライヤーが壊れていたのと、窓が無い点を指摘したら、
空き次第、部屋を変えてくれました。
建物の成り立ち上仕方ないというのが数日後に納得できましたが。
食事は普通です。
全体的に金額なりといった印象です。

Leisure Self

8/10

Excellent

13 Mar 2019

C.S.

立地最高です！
お湯もたっぷりと使えお風呂にもつかることができました。
朝食はたしかに豪勢ではありませんが、このクラスのホテルならこんなもんでしょ、といった感じです。一度だけ利用しましたが、あとは近くの市場や好きなところで食べました。
送迎についての質問もすぐに返事をいただき、スタッフのみなさんもフレンドリーで楽しい滞在でした。（日本語は多分通じません）
コスパ良し！

Leisure Friends

10/10

Exceptional

27 Aug 2018

Rafael I.

Un personal muy atento y una muy buena situación.

El hotel muy bien situado..,esta justo en el límite del old quarter..,para mi alojarte en pleno bullicio del old quarter es un poco locura.Todo lo tienes a mano.
Además el personal del hotel es encantador y muy amable.Mi habitación era amplia y el servicio de limpieza muy bueno.

Partner

10/10

Exceptional

05 Jan 2018

Verified traveler

Goede ligging. Op loopafstand van de drukte.

We hadden deze accommodatie als einde van onze backpacktrip en we waren verrast hoe mooi het hotel was.
Echt luxe voor weinig geld.

6/10

Pleasant

18 Dec 2017

Jinyoung

여기 방 퀄리티가 두개인거 같습니다. 엘리베이트 내려서 오른쪽 방 아마끝자리가 1-4호가 좋구요 왼쪽방인 5-7호는 오래 되어보입니다. 저번에는 좋은방이었어서 다시 방문했는데 이번엔 보통

Family

6/10

Pleasant

26 Nov 2017

Verified traveler

This hotel was good and gave us decent value for money. The staff was overall friendly. However, one guy working the night shift did his best to scam us when we ordered food through the 24h roomservice. Something that cost 2USD on the menu all of the sudden cost us 15USD. We did of course not pay that and when he found out that we would not accept the price he did not bother to put it into the bill. I guess he did not want to give away his scam to the day shift that were going to check us out the day after.

The rest of the experience was good though. The hotel was clean enough and offered everything that was listed on the homepage. The wifi was fast aswell.

Family

6/10

Pleasant

22 Nov 2017

Verified traveler

Not so great.

A lot of small ants on my hotel room. Room service tried to over charge us. Good Wi-Fi though.

Family