Name: Singita Classy Hotel
Address: Duong Thanh, 14/16, Hà Nội, 550000, VN

10/10

Exceptional

29 May 2026

Gina

Perfect for a quick one night in Hanoi. Clean, modern, and staff was very nice.

Friends_and_family Friends

8/10

Excellent

30 Apr 2026

KimPhuong

Very small good enough for sleeping. Pretty good location but needs updating.

Friends

6/10

Pleasant

10 Apr 2026

Tammy

Staff were super friendly. Place is in need of a thorough cleaning. Great location

8/10

Excellent

24 Feb 2026

Megan

Nice room, spacious and big bed. Some scuffs and general wear and tear. Bathroom not the cleanest with limescale and a sink that didn’t properly drain.

Partner

10/10

Exceptional

23 Feb 2026

Diane

We had a lovely, all beit brief stay at Singita Classy. Staff were super helpful and our room was lovely. We only had half of our luggage as singapore Airlines had lost husbands case. Singita Classy agreed to be a contact and base for the airport to leave our bag with them if found as wr were going on a 3 day halong bay cruise and would be contactble to receive delivery. . What a kind thing to do for us. The transport from airport was an added bonus too! Really central location. Would definitely stay again

Partner

8/10

Excellent

23 Feb 2026

Jonathan

Staff were helpful. Other reviews that showed mold and flooring in poor condition were accurate. But sandles were provided and the price still offered good value. Location was right in the middle of everything a person would want to do in Hanoi.

Self

6/10

Pleasant

20 Feb 2026

Lewis

Kind of funky, friendly hotel in a good location. The breakfast & rooftop breakfast spot were a highlight & all of the hotel staff were friendly & helpful. The bed was clean & comfortable, but the room itself was kind of small & warn out & the shower had a fair amount of mould.

Self

6/10

Pleasant

06 Feb 2026

Gemma

The staff was lovely helpful and polite, the room was clean. However it is in desperate need of updating and fresh paint due to stainage in toilet and very marked up walls. Some plug sockets not working, balcony door didnt fully shut and quite abit of mould in bathroom. Location was great everything in walking distance and like previously state staff was amazing.

Leisure Self

10/10

Exceptional

14 Jan 2026

Paul

It’s great! Friendly staffs, and helpful, everything’s good, except one little thing was the room stayed next to a elevator, so, every time people used it, I could hear it, some other guests also slammed their doors really hard, very loud. Other than that. It’s good.

Leisure Self

10/10

Exceptional

03 Aug 2025

lien

Entrance to hotel not very pleasant

Leisure Family

10/10

Exceptional

12 Jun 2025

Huong

The staff was very accommodating.

Leisure Family

10/10

Exceptional

28 Apr 2025

Andrzej

10/10

4/10

Poor

28 Apr 2025

Tamara

This hotel is in desperate need of a renovation. The staff were lovely and try their best to make you feel welcome however the condition of the rooms is quite poor. The bathrooms in particular are mouldy and difficult to use as the entire floor gets wet so you have to dress in the bedroom. We had a connecting room, 1 bed was very comfortable but the other was rock hard. Location was great though, walking distance from night market and lake but still surprisingly quiet.

Leisure Family

10/10

Exceptional

17 Apr 2025

Margit

Very nice hotel in a pretty area of town traffic is the worst of any place we went to hanoi has to do something with those scooters running and parking everywhere the only thing i absolutely hate there

Leisure Family

10/10

Exceptional

05 Apr 2025

Margit

Like the hotel don't like the city at all

Leisure Family

4/10

Poor

28 Mar 2025

Candy

Rather disappointed in this hotel in the Old Quarter, thank goodness it was just one night.
When I see mould in the shower, that pretty much says it for me. It was $48 a night here, which can get you into an immaculate 4-star hotel in DaNang.

Leisure Family

10/10

Exceptional

22 Mar 2025

George

I cannot speak highly enough of the staff that work at the Sangita classy boutique hotel. From the moment we arrived we were treated above and beyond my expectations. We landed in Hanoi very early and got to the hotel well before check-in time, but the amazing Chloe managed to get us into our room many hours earlier than booked for no extra charge. All the staff were lovely and nothing was ever a bother for them. The boys working the breakfast made our eggs every day perfectly and always with a smile. The reception crew were more than happy to always assist with directions and recommendations. The hotel itself is in a fantastically positioned spot in the old quarter, close enough to walk to everything and in an area that all tours from Hanoi will be happy to pick you up from right at the front door.
The hotel itself is small and boutique, comfortable beds, warm showers, complimentary drinking water bottles each day, and lots of food options literally outside the hotel.
I happily recommend the Singita and would definitely book there again next time we are in Hanoi.

Leisure Partner

10/10

Exceptional

05 Mar 2025

Margit

Very nice kind of in a private little

Leisure Family

10/10

Exceptional

13 Feb 2025

Robyn

Excellent customer service!

Nice hotel. Good location and excellent customer service! Very comfortable bed.
Surprisingly quiet at night given that located in busy area of the Old Quarter. The only downside was that the bathroom could have been cleaner.

Partner

10/10

Exceptional

11 Feb 2025

Robyn

Great location!

Great central location. Very friendly staff. Relatively quiet at night. There were minor issues with the shower's cleanliness, but overall a great stay.

Partner

10/10

Exceptional

07 Feb 2025

Jeff

Wonderful staff and nice hotel!

Great location, set back from road so it was quiet. Staff were so helpful, friendly and accommodating! They made my time in Hanoi so enjoyable.

Self

6/10

Pleasant

10 Jan 2025

Hyeran

This hotel is in a terrific location. For the price that they charge, the property may use some updating because it is rundown. The hotel room does not resemble the pictures that are posted on Expedia very much. That might be the case for the majority of the hotels I stayed at in Vietnam, not just this one. When we initially arrived, the hotel staff was fantastic, and he gave us wonderful choices for nearby restaurants.

6/10

Pleasant

05 Jan 2025

Verified traveler

Good location & staff but needs a deep cleaning

The hotel staff were fantastic and the bed was clean. The rest of the hotel needs a major cleaning. Beautiful tile in the bathroom but full of back mould and around the sink has not been cleaned in a very long time. Dust, dirt and cobwebs throughout the room. If the hotel gave the rooms a deep clean (even once) it would be a good place. For the price, I would have expected it to be cleaner. I would try a different hotel next time in Hanoi.

6/10

Pleasant

04 Jan 2025

Hung

Good location close to famous eateries.

Good value based on its location close to the old quarter. Walking distance to many famous good eateries, especially with the two Chả Cá Thăng Long restaurants on the same street. The room's air con can be set to heating mode, which is useful during the cold winters in Hanoi.

It's off the main street, so you won't have to deal with the noise from the traffic. Rooms are small and not very well maintained, but at least they're clean and safe. You get what you pay for.

Partner

6/10

Pleasant

29 Dec 2024

Carmen

The place is old. Light at corridor is unfixable. Access to room is only via Key and you need to struggle quite a bit to open the door. Breakfast area is tiny and offer limited variety of western food. No vietnamese food at all. Safe in room doesnt work so has to go and collect a master key to unlock so you do not feel things kept inside is safe anymore. Toilet smells at night. Only good point is location. Conveniently located near market and has a nice desert place just outside the hotel.

Leisure Family

10/10

Exceptional

21 Dec 2024

David

Excellent stay right near train and amongst everything

Self

6/10

Pleasant

12 Dec 2024

Henry

Good location

Leisure Self

8/10

Excellent

12 Dec 2024

JONG

It was a bit run down but well kept, the room was spacious, breakfast was basic but solid, in consideration of that it was in old quarters where buildings are mostly old, it was quite reasonable, relatively quiet, any short fall was made up by the excellent service of the staff, especially Cloe was extremely helpful and welcoming

Leisure Partner

10/10

Exceptional

28 Nov 2024

Kurt

Nc

6/10

Pleasant

28 Nov 2024

Glen

Great room with the WORST neighbours

The bedroom was amazing, a really huge room with lots of space to unpack. A massive bed that was really comfortable with good quality bedding

The bathroom needed a little TLC and some attention, but was still good

The staff were incredible and really friendly. They helped me with 2 additional bookings which I needed and made sure I had everything I needed, even a good Bahn Mi recommendation when we arrived

It’s in a really good location, well situated for the old town and other attractions

I feel bad leaving a low star review because of all of the above, but what really let it down was the neighbours. On our last night from 11pm until gone 4am they had someone clearing bricks and debris, dropping into a pickup truck and it was the most miserable noise ever. It made sleep impossible which made our last night staying there pointless. It was a disappointing end to what could have been a perfect stag

Partner

8/10

Excellent

27 Nov 2024

Kevin Joji

Jojitojii
Travel Influencer Review
Youtube | Instragram | Tiktok

Video of room will be available on my social media platforms once posted

Breakdown

Cleanliness: 6.5/10
Aroma: 6/10
Service: 10/10
Hotel Quality: 6.5/10
Photo Accuracy: 8/10

Review:
I checked in late at 1:30am and had no issues checking in at all, I know that there are some scams going around Vietnam where the hotel is fake and once you arrive the hotel will be shut down. I verify that this is a real hotel.

The hotel lost some points as when I first checked in I was put into a really old room, there was water stains and very old damage stains all over the washroom. The tv kept shutting off, and it was slightly hard to bare.

The next morning I asked the desk to please tell housekeeping to just focus on the washroom as it is very dirty, I asked very nicely. When I got back to the hotel later in the day they apologized as I was just put into an old room and the stains cannot be removed, they switched me into a much better room and that made me happy. It was nice that I didnt have to ask for a new room.

The service was impeccable, english was good, was always making sure that I was taken care of. Housekeeping was consistant of cleaning my room everyday and filling my tray with free water and snacks.

And my new room was actually fairly clean and renovated so I was happy.

Overall I would recommend this stay if you were put into their newer rooms, I really indulged in the free snacks and coffee. Good Stay

Leisure Self

10/10

Exceptional

24 Nov 2024

Fadila

Really lovely and helpful staff. The room was nice and the hotel is quite close to train street

Leisure Partner

8/10

Excellent

19 Nov 2024

Ken

Old quarter

This was a great hotel and very friendly staff I would highly recommend this property.

Friends_and_family Family

10/10

Exceptional

17 Nov 2024

Karen

Great wee hotel with lovely staff

Spending one night in Hanoi and we’re lucky to find this wee place just up a side street in the old quarter.

Check in was easy and efficient with great staff. Room is spotless with a really comfortable bed and good shower.

Partner

6/10

Pleasant

14 Nov 2024

Sedge

we confirmed a late check in was available (between 3am-4am) but the attendant was asleep when we arrived, we were able to wake him up from knocking on the locked door. Otherwise a clean place with a comfortable bed and good location, kind staff in the morning.

Leisure Partner

10/10

Exceptional

11 Nov 2024

Abigail

Amazing

10/10

Exceptional

06 Nov 2024

Yong

The staff is really helpful.
Clean and quiet hotel just outside the old quarter area .

Leisure Self

10/10

Exceptional

27 Oct 2024

BENJAMIN DELAS PENAS

N/A

Leisure Family

10/10

Exceptional

26 Oct 2024

Anthony

Friendly catering staff, close to everywhere you want to go.

Leisure Self

8/10

Excellent

20 Oct 2024

Rolando A Dela

It’s ok

Leisure Self

10/10

Exceptional

09 Oct 2024

Timothy

Great location and friendly staff

Great staff, very helpful and kind.

Self

10/10

Exceptional

24 Sep 2024

xun

Good property , staff are friendly,

Leisure Self

10/10

Exceptional

01 Sep 2024

Verified traveler

Right in the heart of Hanoi old town but just back off the street so nice and quiet. Staff were lovely from start to finish, welcoming us and helping us with getting buses etc booked for our trip!

Always good to have helpful staff with good local knowledge!

Partner

10/10

Exceptional

09 Aug 2024

Verified traveler

Excellent Stay!

The staff, especially the lady at the morning reception, was kind, hospitable, and helpful. The room was clean, the towels were fresh, the AC worked perfectly, and there were many electrical sockets. Four pillows were provided. Thank you for upgrading us to a room with a balcony and allowing an early check-in after lunch. Upon checking out, we discovered there was also a lobby shower room, which was perfect for freshening up before our evening departure to Sapa for an overnight bus trip. The location is within the Old Quarter and walkable to St. Joseph's Cathedral, Beer Street, Café Giang, and the lake.

Friends_and_family Friends

10/10

Exceptional

08 Jul 2024

Matthew

This hotel is incredible it has a alot of character and the veiws are breath taking. But impressive is the staff and the service and cheer they provide. Everyone who works here feom the front desk to the security to cleaning are all amazing and warm and welcoming and really helped make mw feel at home. They went above and beyond for me to understand and enjoy Hanoi. Because of them i would certainly come back.

Business_and_leisure Self

8/10

Excellent

28 Jun 2024

helen

Outside of main door is in reconstruction. So messy, noisy when walk out of the door.

10/10

Exceptional

02 Jun 2024

RAJEN

Good

8/10

Excellent

28 Apr 2024

John

Great Center point to explor the city. Great accomodations and resourceful staffs.

Leisure Family

10/10

Exceptional

11 Apr 2024

Anna

The staff was so pleasant and kind. They helped us with every need, and getting around the city was easy with their recommendations. The room was nice and big, with a comfy bed.

10/10

Exceptional

11 Apr 2024

TYRONE

A decent budget hotel held together by very helpful and personable staff. Good location to explore Old Quarters and being on a less busy street is quiet enough for a good night's rest.

Friends_and_family Family

2/10

Poor

09 Apr 2024

RYAN

I booked this hotel for 1 night for 3 adults - paid extra for the 3rd adult, expecting the room would fit 3 adults if the hotel & Expedia allowed for this add on to our booking.
When we arrived at the hotel the receptionist informed us that we would not fit into the room as the room only had 2 twin beds and not enough room for an additional bed or even a cot. We explained this would not work as we needed a place for 3 adults as booked. The receptionist agreed that this room would not work for 3 adults, so she offered us a king bed room to share between the 3 of us. We were forced to find accommodation elsewhere so we requested a refund. The receptionist said that she could not issue us a refund because the booking was a non-refundable.
We explained that we understood this at the time of booking but under the circumstances of the hotel not being able to provide us with what we booked and paid for - the hotel could and should arrange a full refund. The receptionist agreed and said she would contact her manager to discuss our request and asked me to contact Expedia to start the process. When I contacted Expedia while still in the hotel lobby, Expedia informed me that the manager refused to issue a refund because the hotel claimed that the room we booked was big enough for 3 adults, which it was not.

The photos do not reflect the hotel. It is down a dirty back alley off the main street and the rooms and building were very dirty. The ceiling was leaking in the main lobby.

Leisure Friends

10/10

Exceptional

17 Mar 2024

Michael

Great breakfast, staff, and location in Old Quater

We stayed for 4 nights and really enjoyed this hotel. The staff was very friendly and attentive. The included breakfast was very tasty and a great way to start each day (unfortunately we couldn't sit outside on the rooftop due to rain and cold). The room itself was fine but rather small (expected for Old Quarter in Hanoi). The hotel is in a good location within the Old Quarter, very walkable to restaurants and attractions.

Partner

10/10

Exceptional

14 Mar 2024

Jonathan

A very lovely cosy room. Staff were very friendly. The rooftop breakfast was a highlight and included a small buffet as well as made to order eggs and Pho. Bed is very comfortable. Location was great just off the very busy touristy area.

Leisure

10/10

Exceptional

29 Feb 2024

Matteo

All was great and staff exceptionally caring

Leisure Partner

10/10

Exceptional

24 Feb 2024

Paris

The hotel is tucked in an alley but is findable if the driver is acknowledged of the area. Full of dining options. Walkable to Hoan Kiem lake and other attractions.

Hotel staffs are well trained and are very accommodating. They also provide a sheet containing tips for foreigner (super helpful!). The hotel isn't the most luxurious but a good place to stay in Hanoi. I would come back next time.

Leisure Family

6/10

Pleasant

21 Feb 2024

Tom

Friendly staffs and convenient location. The place is a bit old, which is to be expected.

Leisure Family

8/10

Excellent

16 Feb 2024

David

Location was great, friendly and helpful staff!

Leisure Friends

4/10

Poor

30 Jan 2024

Jan

Dirty rooms in dirty hotel

Hotel is in good locality, in the middle of Old Quarter. That also means that the hotel is old and dirty. The electricity didn’t work for almost one hour.

Partner

8/10

Excellent

24 Jan 2024

Homboé

The place is very well located.
And you can visit all the old quarter easily.

Leisure Friends

8/10

Excellent

21 Jan 2024

sarah

Great location to enjoy plenty of cafes, walk ability to city sites.

2/10

Poor

06 Oct 2023

Huey

We checked in this hotel around noon and realized that the door was able to access freely without key from outside even I dead locked it from inside. I Immediately informed to manager and he acknowledged it but delay until midnight but still could not resolve it and was not helping me to exchange to another room nor finding another hotel for us. So we had to order another hotel at midnight during that night and did not stay in that hotel.
The next few days, I called Expedia and asked for refund but Expedia personal said that Singita hotel manager acknowledged the issue but the owner of the hotel did not response back for the refund requested. Expedia personal did tried for 3 times and waited for about 1 week but still no response.
Bottom line, I would not recommend this hotel to anyone at all. The customers service is so bad that you would void to stay there at all costs

10/10

Exceptional

02 Feb 2020

Verified traveler

Wonderful place in a great area. Rooms are nice. Staff is excellent. Look past the entrance which is in a questionable alley but everything is wonderful here!

Leisure Partner

10/10

Exceptional

15 Jan 2020

David

Great location

English speaking staff and in an excellent location in the old quarter within walking distance of many of the city's attractions. Room service food was good and also cheap. Bed was comfortable. Would book again.

Self

10/10

Exceptional

19 Nov 2019

Verified traveler

Lovely little boutique hotel in Hanoi Old Quarter

We really enjoyed our stay here. The interior was charming and the bathroom was great. Comfortable bed and great location in the Old Quarter. Did hear any of the motorbikes or loud roads from our room and had good night sleep every night. Mr Finn and the rest of his team Mr Nam, Ms Anh and Ms Hong were very friendly and helpful, the handwritten welcome note on the bed was a lovely touch, very thoughtful. Thanks for a great stay!

Partner

10/10

Exceptional

18 Nov 2019

Janice

Reception staff is extremely helpful and knowledgeable! Probably the best hospitality I’ve received in all my years of traveling.

Leisure Partner

8/10

Excellent

15 Nov 2019

Bao

Good choice for tourists !

Excellent location for tourists who would like to explore the Old Quarter of Hanoi . We highly appreciate the great personalized service provided by this Hotel staff . Breakfast in the Hotel is just so so but we can find good food outside the Hotel and within walking distance .

Partner

8/10

Excellent

26 Mar 2019

Verified traveler

Staff was excellent. Couldn’t ask for more. Wish the shower was cleaner but it was moldy. It is humid there but a little bleach should do the job I would think.

Friends

10/10

Exceptional

02 Jan 2019

YIYU

Nice place

Everything is good. The service is pretty good. Great location, but the taxi driver may bring you to the wrong hotel with similar name.

Partner

10/10

Exceptional

02 Jul 2018

Bryan

Beautiful Hotel!

The decor of the hotel is very rustic yet clean and elegant. We chose the deluxe room with a balcony, had a nice view of the city. The hotel is just off of a main road, so it’s not too noisy for Hanoi. The hotel staff are extremely friendly and helpful. We book a tour to Halong Bay through the concierge, very helpful and not pushy in any way. The staff made some great restaurant recommendations, and were always pleasant to interact with. The hotel is located about a 10-15 minute walk to the centre of the old quarter, so you get to walk through the beautiful streets of Hanoi on your way. It’s also about an hour walk to the botanical gardens. The breakfast food in the hotel was mediocre, but good enough to have a light meal to tie you over until you have lunch. I would definitely stay at the Noble and Swan boutique hotel next time we come to Hanoi!

10/10

Exceptional

01 May 2018

Verified traveler

A hidden gem

This is a quaint,quiet little hotel in the busiest, noisest city I have ever stayed in.

Family

8/10

Excellent

02 Apr 2018

Verified traveler

Nice hotel

Nice Hotel
Rooms not to big,
Breakfast could be better

8/10

Excellent

16 Mar 2018

Donni

Nice old hotel.

This is a nice old hotel that is tucked in an alley which kept in quieter than being on a busy street. We had light fixtures and a drain that were in need of repair while we were there. The staff was fantastic and it was good value for the price.

Partner

8/10

Excellent

20 Feb 2018

A

Nice hotel in the old quarter

Very kind and helpful staff. Comfortable beds with great linens and pillows. Pleasing decor. Clean rooms. Good breakfast. Can be a bit hard to find on your own because it’s in a lane.

10/10

Exceptional

19 Feb 2018

Francois

Close lake, church, Ho Chi Minh tumb, museums,,,,,

to feel the influence of France, we where at the right place, old city of Hanoi
Well welcome by Viet people with good street food

10/10

Exceptional

27 Jan 2018

Florence

I had an incredible stay at this hotel, it's great value for money. Beautiful rooms, wonderful location, and the staff are incredible! The receptionists went above and beyond to organise anything I needed. One of the best hotels I've stayed in on my long trip to South East Asia.

6/10

Pleasant

11 Jan 2018

Verified traveler

Average hotel

The breakfast was a bit boring, food are not hot and not presented well. Many fruit flies on the food.
The amenities like towels are old and need replacement. The place is in the center of Hanoi that it is so congested with traffic and so many motor bike and people around..The staff was friendly and warm. The price is very reasonable and that is what you get for the money you paid for this accommodation.. just do not expect a lot:(

Family

8/10

Excellent

23 Dec 2017

Marlena

Almost perfect..

All was almost perfect - hotel, location and the girls at the reception, who were very nice and helful :) almost perfect.. I had an early check out, which I agreed on a day before ( I even wanted to do it an evening earlier to avoid unnecesary arrangement at 5am), all supposed to be prepared for my check out - it wasn’t ( breakfat, car, bill). I had to wake up the team sleeping at the reception, the male receptionist wasn’t happy about it at all. I paid my bill by card and then the same receptionist told me that I have to pay for some additional drinks, due to the low sum I had to pay by cash, he didn’t have a change, so he got very angry at me and gave me the aggresive attitude, which left me with a bitter feeling about the place after all.

8/10

Excellent

18 Dec 2017

Lateese

The hotel is nice and close to everything.

The hotel is nice and the staff is very friendly and helpful. The hotel is located in the area that is in walking distants to all the places I like to visit in Hanoi. The room was small but I my have chosen the wrong room. The bathroom was very nice and the internet was good.

10/10

Exceptional

21 Nov 2017

Vanessa

Amazing hidden gem

I had a beautiful experience at Noble & Swan hotel. The hotel is tucked away in a nice and quite alley. The bed was huge and possibly the most comfortable bed I have ever slept on. Staffs were very polite and helpful. Would definitely come back when I have a chance

10/10

Exceptional

11 Oct 2017

watchareeporn

Great hotel

We were stayed at this hotel for 2 nights 3 days. We love it. Its located in a great area where you can walk to the old quarter, lake, shopping area in 5-7 mins. Staffs are really helpful and friendly. Breakfast is good. If we go back to hanoi, this is the hotel we will stay.

Partner

8/10

Excellent

09 Oct 2017

Morten Sten

Good for families - central location

We had a \"connecting room\" (two rooms next to each other, separated by a door in the hall way). Good and central location and fairly quite. A bit noisy air condition. Friendly staff. Breakfast is simple, but you can order nice pancakes, omelette, boiled egg etc.

Family

8/10

Excellent

23 Sep 2017

Mike

Lovely Boutique hotel near the old town

Very convenient location and good service.
Breakfast is a good standard and included.
Room is clean and well appointed except there are no glasses provided and no milk for the tea or coffee.
There was a very load noise every morning from building work. This started at 7 am even on Sunday morning. Work should be carried out during the daytime when there is nobody in the hotel.

10/10

Exceptional

24 Aug 2017

Michael

Small rooms only downside. This is a great hotel

Great experience. Hard to find a hotel with charm left in Hanoi. This one has it

Partner

10/10

Exceptional

15 Mar 2017

Joy

Charming, accomodating, and confortable

Have stayed there 3 times, perfect every time.

Family

10/10

Exceptional

23 Feb 2017

Joy

Fabulous surprise of a room

Warm welcome, impeccable service,
Comfortable rooms.

Family

8/10

Excellent

02 Jan 2017

Solo traveller

Quiet location, comfortable & inexpensive

Like : Location - building is in a less chaotic part of the old quarter, tucked in a quiet alley but only 2 minutes away from the main street. Feels safe and is very close to many food outlets
Clean & comfortable room with all the standard amenities provided for - definitely value for money!
Nice, friendly staff

Dislike : Room is too dim - safe is placed within wardrobe but there's no light anywhere near wardrobe. In fact, entire room is very dimly lit. Spoilt bedside reading lights were not repaired so reading at night is out of the question.

Breakfast spread does not wow me - limited choices and unexciting selection.

10/10

Exceptional

28 Dec 2016

Jared

Great location, friendly staff

We had a great stay at the Noble & Swan. Location was great and right in Old Quarter - but tucked away on a side road so was very noisy. Staff was very helpful and friendly. Room was small, but everything was clean and well kept. Breakfast was very good, we ate there every morning despite many options in close proximity. No complaints!

10/10

Exceptional

13 Dec 2016

Verified traveler

Good hotel in very resonable price.

Partner

4/10

Poor

12 Oct 2016

marty

yea, ,but

when u arrive straight from airport just to be told that your booking can not be accommodated due to hotel full you kinda wonder what is the point of booking/pre-paying. they paid for a taxi to 'sister' hotel near-by, however i didn't get a room with a view - which is something i paid for. i was informed that in the morning i will change rooms. pretty annoying stuff to put up with. staff pleasant but under these circumstances it doesn't make up for the incompetence.
i stayed 3 nights but i wouldn't book this hotel again. breakfast not bad

10/10

Exceptional

28 Sep 2016

Ho yan

Great experience. Highly recommend.

Partner

6/10

Pleasant

16 Sep 2016

Anjan

Value for Money

It was a good experience. Rooms were clean, sufficiently furnished, may be slightly small. Staff was polite and helpful. Location was good and lively, in the heart of the old city - close to many of the tourist sites.

Family

10/10

Exceptional

05 Sep 2016

Verified traveler

Great hotel in convenient location

We stayed at the Noble&Swan Boutique Hotel in August 2016 and we thoroughly enjoyed our time at the Hotel. The rooms were well maintained and clean with good air conditioning and everything you need for a comfortable stay. Although located in the middle of the Old Quarter of Hanoi the hotel is set back a little from the main road which made for quite nights. The breakfast buffet was great with a good selection of continental as well as vietnamese dishes. What really stood out for us was the friendliness of the reception staff and especially Lilly went out of her way to accommodate every of our needs. We can highly recommend this nice little hotel and we would certainly book again.

10/10

Exceptional

01 Sep 2016

Brian

Great experience and outstanding

10/10

Exceptional

16 Aug 2016

AndyC

A nice hotel tucked in the old quarter

The hotel is located in the heart of the old quarter which makes many of the sites and places to visit in close walking proximity. It is relatively new, so the rooms and facilities are clean and in perfect working order. The staff is courteous, friendly and very helpful. The breakfast is a good mix of continental and local delights. I would stay here again.

10/10

Exceptional

11 Aug 2016

Benjamin

Gem of a hotel tucked away in Old Quarter Hanoi

I stayed at this hotel based on reviews on this website, and i can say it's all true. Very friendly staff, clean room, great location, and not too noisy (considering location nearly in centre of Old Quarter)

10/10

Exceptional

20 Jul 2016

Verified traveler

A great little hotel with very friendly and helpful staff.

Partner

10/10

Exceptional

19 Jul 2016

Verified traveler

Modern, good location, & excellent value for money

Noble and Swan is in an excellent location close to all major attractions and restaurants. The hotel is in excellent condition and the rooms although small are very modern and comfortable. The staff speak very good English and are incredibly helpful and polite. Breakfast was average but overall I would highly recommend this hotel and would stay again.

Partner

10/10

Exceptional

19 Jul 2016

Hiu Fung

Good hotel

The overall experience was nice. The Bed is comfortable, the room and the bathroom are elegantly decorated. Service was good. The location is on the west side of the old quarter of Hanoi and there are lots of food choices and shopping streets in that area. Entrance was a bit difficult to find though as it is on the side road. Overall a pleasant stay.

Partner

8/10

Excellent

11 Jul 2016

YONG HENG

GOOD

GREAT STAY

10/10

Exceptional

05 Jul 2016

Rachael

Quiet Hotel in the centre of town

We thoroughly enjoyed our stay at Nobel & Swan. Our room was clean and quiet with a large window leading into a small balcony. The bathroom was very spacious with an excellent shower. The staff at reception were extremely warm and welcoming and were only too happy to help with any questions we had. After checked out they even let us shower and relax in he lobby that evening until we took the overnight train to SaPa. Breakfast was included in our stay and was delicious. Highly recommend!