Name: Hanoi Evergreen Hotel
Address: 21 Hang Dong Street Hang Bo Ward Hoan Kiem Distric, Hanoi, VN

10/10

Exceptional

30 May 2026

Galina

Clean rom, very nice staff, a good location.

Self

6/10

Pleasant

14 May 2026

Dominic John Hammond

Good location, cheap price. Photos of the hotel need updating though.

Family_with_children

10/10

Exceptional

29 Jan 2026

Adam

Great place with really nice and welcoming staff. Very convenient walking distance to many things also! Special thanks to Una for being so nice and accommodating

Business_and_leisure Partner

6/10

Pleasant

11 Nov 2025

JOHAN

Basic. Just roof over your head. Professional and friendly.

Leisure Partner

4/10

Poor

19 Sep 2025

Daniel

I had a bad experience leaving the property.

Leisure Self

2/10

Poor

11 Sep 2025

Daniel

The shower didn't really work in my room. The shower head was broken and there was little water pressure. There was no window for the room. Generally run-down conditions at this place.

So I decided to leave 5 days early and stay with a Vietnamese friend so I could at least shower. Because the hotel looks old and run down, I decided to be nice and did not ask for any money back - I told the girl at the front counter the hotel could keep that money.

Then, surprise surprise, even though I was allowing them to possibly make money from my early departure, they decided to charge me 120,000 dong for bottles of water I drank from the fridge in my room. I thought this was cheap and petty.

Every time I bought a soda or paid to have my laundry done, I paid a little extra to be nice. Now, upon moving out, they needed to charge me 120,000 dong for water. (I thought the water was a gift for customers :P)

I would not recommend this place. You can be nice to them and try to help them out and then they'll squeeze you for 120,000 dong for water? Unbelievable.

Leisure Self

6/10

Pleasant

04 Jul 2025

Shouvik

Very sketch hotel but it did the job

Leisure Partner

10/10

Exceptional

13 Jun 2025

Joseph

Air conditioning barely worked when I arrived. After informing staff I was relocated to another room for a day and evening until unit was repaired. Great morning and day staff. Over night staff rude and unhelpful. I would stay again only because of the morning staff’s great attitude and help. Place needs some updating , expectations should not be the Marriott of hotels this is an authentic local run hostel / hotel. Plenty of stores and cafe style places right outside your door.

10/10

Exceptional

26 Apr 2025

Tony

Great stay, Una was an excellent host and I hope to stay again in the future!

Leisure Self

2/10

Poor

02 Mar 2025

Edouard

It was the worstest property I ever seen in my life.

So dirty, so filthy and the staff were too much haughty.

Please guys don t ever book this place.

6/10

Pleasant

22 Jan 2025

Verified traveler

Great area, not so great room

The staff was very friendly and helpful, but the room itself was not what was expected. It could have been cleaner, the shower had almost no water pressure, and the hot water only lasted long enough for one person.

Partner

8/10

Excellent

12 Dec 2024

Peter

Great staff!

Leisure

2/10

Poor

03 Dec 2024

Lam

This Hostel is very dirty , we can not sleep in there (Hanoi evergreen hostel) we got out right away to find other hotels Manager of Hanoi Evergreen Hotel said the Expedia will be returning my money ($150.36) and I wrote to you about about that. But Expedia still took my $150.36 from my M/C I want you returned my money .
Thanks for your help.
Lam Tran

Leisure Family

10/10

Exceptional

26 Nov 2024

Rory

Excellent property with great access to local attractions and markets. Staff were very welcoming and knowledgeable about local tours. Laundry service was cheaper than local services. Would certainly stay again and highly recommended.

Leisure Self

8/10

Excellent

06 Jan 2024

Craig

This is not a new building. Almost nothing in the Old Quarter is - that's it's charm. The property has challenges due to age, but the staff managed any issues quickly and effectively.
They were always helpful and informative, and arranged better prices for bookings than we could elsewhere.
Overall - highly recommended.

Leisure Family

10/10

Exceptional

24 May 2023

Tomasz

Very nice place to stay, happy people. Good transportation options around.

10/10

Exceptional

02 Feb 2023

Tomasz

Very cosy and friendly place to stay.

Leisure

8/10

Excellent

16 Jan 2023

Samsul

For budget deal it’s ok place.

Business_and_leisure Self

8/10

Excellent

12 Feb 2021

Verified traveler

Good value

Very satisfied for the price

Self

6/10

Pleasant

18 Feb 2020

Emma

Eco green hostel (Formally called Evergreen Hotel)

The room was quite dirty and smelly , but since the price was so cheep you get what you paid for. The location was central right in the middle old town (so a bit noicy as well). Nice service.

Partner

8/10

Excellent

05 Sep 2019

Verified traveler

Cheap the dorm, expensive the double room

Its ok

6/10

Pleasant

05 Sep 2019

Verified traveler

Just standard, owner if hotel was very nice, friendly and helpful, standard room but no hot water which was a downer.

Partner

8/10

Excellent

28 Aug 2019

Verified traveler

Gimood cheap option in town

Nice hostel, but better of this is the management, always ready to fulfill your requests

8/10

Excellent

20 Aug 2019

Alessandro

Ok

Good cheap option in town, in my opinion as happens in all hostel not only here, they should write a post to educate customers to respect silence from 23.00 to 07.00,it can help everyone

8/10

Excellent

11 Aug 2019

Alessandro

Good option in old town, cheap

Good

8/10

Excellent

07 Aug 2019

Alessandro

Good option in town, close to everything

Good basic service

Partner

2/10

Poor

04 Jul 2019

Rochelle

Had to wait 20 minutes to check in as receptionist was not there. Shower did not work. Place was very run down

Leisure Friends

4/10

Poor

25 May 2019

Verified traveler

The bathroom was my main issue. It was very dirty, there was no soap provided, the toilet paper was soaked because the shower sprayed everywhere, and the sprayer for the toilet didn't work so you have to use the shower sprayer to clean yourself. It was disgusting and definitely overpriced. You can literally go down the street and find places with better facilities, for less money.

Business_and_leisure Self

8/10

Excellent

20 May 2019

Verified traveler

The style of the hotel that represents the way of local living.

Leisure Friends

10/10

Exceptional

09 Apr 2019

Alicia

Lisa & company were very friendly and helpful from the start. They are also very proactive and always on top of everything. I doubt my trip to Hanoi would have been as enjoyable had they not been there to help me by answering my questions and recommending trips and locations. Definitely staying here again in the future!

Friends_and_family Family

10/10

Exceptional

20 Feb 2019

Eric

Amazing stay, on par with most 3-Stars hotels.

Friends

10/10

Exceptional

28 Nov 2018

Verified traveler

The ladies at the ecogreen hotel were so friendly and helpful. My room always had clean towels and soap for shower and clean sheets on the bed. I was able to contact the lady at the hotel directly with anything I needed. Hotel would arrange a car for me anytime I needed. I would recommend this hostel to anyone looking for a safe, clean and friendly place to spend their time in Hanoi.

Business_and_leisure Self

8/10

Excellent

21 Oct 2018

Verified traveler

The Hanoi Evergreen was a great deal! First off, the staff are excellent and really go all out for you. Great communication before and during the stay. It is an old hotel so doesn't have the flash of a newer one, nor the price. It was comfortable place to rash after a day of touring Hanoi. Had a room on the front (street) side, and it was noisy, but that is Hanoi and part of the experience. Bottom-line, looking for a place to crash, with great staff, hot shower, and easy on the budget, I would recommend you get some good ear plugs and book it, I would again.

2/10

Poor

24 Jul 2018

Verified traveler

Not worth the price

Room photo differ from the web.
No lift access, crazy to climb steep stairs up to the room.
Room dirty like mad.
Room is small.
Not worth the price

4/10

Poor

12 Jul 2018

Elcee

adequate

Receptionist was great but hotel was not what was expected from the site. Shower was sub standard so did'nt attempt to use. No lift so would not recommend for anyone who would struggle with the climb whilst carrying baggage.
However tired the room was the bed as cmfortable and the room was very clean.

4/10

Poor

16 May 2018

Verified traveler

Unpleasant experience. Will not recommend!

So I booked a double room for a 4 night stay. When I arrived, they told me the room was not available due to a broken bed, and moved me to an 8 bunk bed dorm room, telling me it's only temporarily for the first night. Since I was travelling alone and arrived late at night, it wouldn't be a problem for me to sleep there for a night. But even though I had the whole room for myself, the bed and bathroom are very tiny. I doubt even a backpacker would feel comfortable here as aircon's not working (only a small fan for each bed), wifi's not stable and there's no storage space. After the first night, they told me my double room was still not available and asked me to stay another night in the dorm room, promising my booked room would be good to stay the next day. So I agreed. Then came the 3rd day, they eventually had to move me to another hotel because unsurprisingly my room was still not available. But guess how they transported me there: On a motorbike! Yes, with my luggage. The woman (older one, there were two female staff) at reception didn't have the best attitude during my whole stay. Ridiculous experience. I will not recommend this place to anyone, even those who's looking for a budget hotel.

6/10

Pleasant

19 Apr 2018

Damir

I didn't even stay here

I can't say anything about this hotel, because when we came they had no room for us (yes, we booked it in advance). So owner offered us to stay in different one.

Partner

8/10

Excellent

19 Dec 2017

Verified traveler

Everything is good here. Nothing particular to say.

8/10

Excellent

11 Sep 2017

Verified traveler

It was a fine stay, not the best but good for the price, only 4$ a night.

10/10

Exceptional

03 Aug 2017

kimberley

Great dorm experience

Stayed in a dorm. Very clean, great privacy with curtains. Free toothbrushes, toothpaste, shampoo, shower gel and sometimes cotton buds and combs. Great location close to where you want to be in Hanoi. Staff are delightful and very helpful.

8/10

Excellent

22 Jul 2017

Crystal

Good location

This hostel is centrally located near the market, park and near many restaurants.

8/10

Excellent

05 Mar 2017

Ed

Good backpacker style hostal.

Great location in the intense old part of Hanoi, about 10 minute walk to the Hang Kiem lake.
Deluxe room, 2 beds, good a/c & tv with English channels. Adequate bathroom though requiring some adaptability (fiddling to grit the right shower temperature).

10/10

Exceptional

21 Jan 2017

Echo

Has a good private space, room is pretty clean :) staff can speak English

4/10

Poor

08 Nov 2016

linda

We give it nothing

When my partner and i arrived at 6.30pm to the hotel they gave our room to same one else about 3 to 4 hours before we arrived at the hotel they sent us to stars hotel. We where not happy

8/10

Excellent

02 Oct 2016

Verified traveler

Reasonable price for stay and kind people

Great stay in here^^ staffs were very kind and rooms are clean. But bathroom seems like old and small.

6/10

Pleasant

18 Sep 2016

Bethany

You get what you pay for!

I booked a bed in a 6-bed mixed dorm and found it was quite cramped and small. I liked that there were curtains around all the beds for privacy, and then a fan for each bed as well. You get what you pay for here though - the building is quite old and a bit run down, and the bathroom is not particularly pleasant.

8/10

Excellent

04 May 2016

Verified traveler

Nicd

Great for value

8/10

Excellent

02 Mar 2016

Anatoly

A great stay

A great location, excellent staff. Everything was good!

4/10

Poor

30 Aug 2015

janette

Evergreen

The staff were friendly and helpful. The room was very noisy,as the windows have no double glazing. The room we were in was up three flights of narrow,steep,stairs which were difficult to navigate with luggage- I was kindly assisted by a staffmember. It was cheap,but should be reclassified as a hostel,in my opinion.

Family

10/10

Exceptional

29 Aug 2015

Johanna

best hotel in hanoi

staff the frendliest i have met! very nice rooms and the location is perfect. staff will do anything for your convenience

10/10

Exceptional

23 Jul 2026

Anders

Perfekt allt var bra tyckte vi

6/10

Pleasant

07 Mar 2026

Uwe

Ja es gab einige Geschäfte
Für 1-2 Nächte bei wenig Anspruch ok
Die Gegend ist gut viele Shops

Self

8/10

Excellent

08 Dec 2025

Emil

Du får vad du betalar för, trevlig personal

6/10

Pleasant

04 Apr 2025

YOSHIO

個室では無いので、予約する時に確認した方が良いです

Leisure Friends

4/10

Poor

18 Mar 2025

NOE

エアコンが壊れていて、電源さえも入らなかったです。扇風機でしのげる暑さだったことが救いでした。

Leisure Self

6/10

Pleasant

09 Mar 2025

Naoto

バックパッカー用。旅慣れた人なら良いけど、そうでなければオススメしない。シャワーはほぼ不可能。共同のトイレの中にあるので…

Leisure Self

10/10

Exceptional

17 Oct 2024

Roman

All great

Leisure Self

6/10

Pleasant

03 Sep 2024

Ukyo

good for the price
a place to sleep

Leisure

4/10

Poor

05 Mar 2024

YUMIKO

シャワーが熱いか冷たいしか出なくて体を洗うのもままならずでした。（シャンプーはマッサージ店へ）
あまり綺麗な感じではなく備え付けのタンスにモノを入れるのも躊躇しました。
掃除も毎日は入らなかったようです。
階段がなくて4階も辛かったです。
フロントの方はとてもいい感じでしたが。

Leisure Self

6/10

Pleasant

06 Feb 2024

Morgane

I was very well received by the lady at the reception. however, the humidity in the building is horrible. the bathroom never dries and the dormitory is therefore very humid. the floor was even wet because of it at one point.

Leisure Self

2/10

Poor

21 Jan 2024

?

3時間の予約だと知らずに予約したので現地でお金をはらいました。プラスで払った分でもっといいホテルに泊まれた。清掃はされず鍵も安心出来ないバックパッカーには向いているかも写真とも違いすぎたお湯は生ぬるい受付でツアーの予約が出来るのは良いもう二度と行くことは無いですね

Leisure

2/10

Poor

20 Jan 2024

Verified traveler

Verste hotell i Hanoi

Vi bestilte et rom for 2 dager. Viste seg å være et \"day room\" hvor vi bare kunne være 3 timer på dagtid. De i resepsjonen var heller ikke til noe hjelp i det hele tatt. Ba bare om mer penger for at vi skulle kunne ha rommet på nattestid. Var i tillegg nedlatende og arrogante. Hold dere unna.

Partner

2/10

Poor

25 Nov 2023

TAKAJI

案内にはレストランあり、朝食別料金とあったが、レストランなんてありません。ビジネスセンタありとあったが、こぴーすら、フロントの人は外にこぴーをしに行きます、びじねすせんたーも嘘。チェックインの際に、「一日３時間の契約だから宿泊はできません」と言われ、追加で１泊につき７０００円払って、窓なしの部屋。まどがないと息が詰まりそうになる。屁よチェンジでさらに３０００円、１泊に月です。このホテルは完全に連れ込み旅館であり、ｅｌｅｖａｔｏｒすらなく、エクスペディアが唄っている「朝食」も嘘だった。怒りを感じている、もう、エクスペディア利用しません、といって、ついつい、安いのでりようしてしまうが。今度ころ、エクスペディアと縁をきろうと思う。

Leisure

10/10

Exceptional

08 Sep 2023

NOHARA

good place, good stuff.

Leisure

8/10

Excellent

02 Dec 2022

Vincent

Good staff and location, but not the best wifi

The staff were really helpful and kind. The room are clean but we miss a little bit of space in the bathroom. The wifi in the reception is really good but not really in the room. We did go two times to this hotel because he has a really good location and the staff are incredible. You have to know that the name from the street is ecogreen and not evergreen. Really recommand for a low budget hotel.

Partner

2/10

Poor

21 Nov 2022

Anuphong

Too dirty and no facility

Leisure Self

8/10

Excellent

10 Sep 2022

Verified traveler

Ok

En general es ok. Como los otros. Muy economico,por eso fui alli.
Lisa en general es ok,casi siempre.el hermano ,de noche no es una persona calificada para trabajar en un hostal,tosco,malcriado, un imbecil.por su culpa me imagino que mucha gente no ira alla jamas. Esa es la regla de los alojamiento numero 1

Self

10/10

Exceptional

26 Aug 2020

Grégory

Excellent rapport qualité prix. Personnel disponible et courtois. Bon emplacement.

Leisure Self

10/10

Exceptional

27 Mar 2020

Verified traveler

対応ありがとうございます

こんな大変な状況の中、親切かつ適切な対応をしてもらえました。

Self

6/10

Pleasant

12 Feb 2020

Masashi

ギシギシ

バックパッカー宿なので深夜から朝方まで出入りがあり、睡眠の妨げになりました。
ベッドはパイプフレームで少しでも動くとギシギシと音がして、揺れも激しいです。
非常に気を使う部屋でした。
シャワーとトイレもベッドルームにあり深夜の使用には気を使いました。

Self

6/10

Pleasant

21 Dec 2019

Verified traveler

Locatie ok. Perdoneel erg vriendelijk. Kamerkon veel dchoner. Toilet/douche onmogelijk klein. Douchekop viel van de muur.
Wel elke fag schone handdoeken.

Leisure Partner

4/10

Poor

28 Nov 2019

G

オーバーブッキングなのか、到着するなり「客室に問題がありまして....」と言われ、隣のホテル（ホステル）に空き部屋を確認しに行き、空いていたのでそちらに泊ることになった（！）

ハノイ旧市街は業種毎に同じ通りに集まって店を出しているが､このホテルの近辺は金物、スチール家具などの職人が集まっている。そのためガンガン音がうるさくて快適な居住環境とは言い難いし（まぁ旧市街はどこもうるさいが）、歩道で溶接やってたりしてちょっと怖い。

Friends_and_family Family

8/10

Excellent

05 Nov 2019

Verified traveler

エレベーターがないので、大きな荷物がある人は注意が必要。価格もリーズナブルで観光には適した場所にある。ホテル近くにコンビニがあり、部屋のWIFIもサクサク繋がる。ベトナムにはよくある、夜中には入口が閉まるのでインターホンを押して開けてもらう必要があるので夜中の出入りが多い人には気を遣わせてしまうかも。

Leisure

10/10

Exceptional

23 Apr 2019

kayoko

ホテルに夜中に到着でしたが、スタッフの方が待っていてくださり、心良く対応してくださいました。フレンドリーな対応で気持ち良かったです。

Leisure Partner

8/10

Excellent

18 Apr 2019

M

スタッフの方々はとても親切だった