Hanoian Central Hotel & Spa

10/10

Exceptional

06 Mar 2026

John

The staff is outstanding. The hotel is just fine, but the staff is what makes it great!

Friends_and_family Friends

10/10

Exceptional

23 Feb 2026

Clarissa

Staff are extremely courteous and provide excellent service. They are also very friendly and try very hard to help with anything you need.

10/10

Exceptional

17 Feb 2026

Clarissa

Well, the room was a little dated. It was clean and had everything I needed. I was a bit, surprised that there was no window that I could look out to with a view. Other than that the staff was excellent. The service is great. The breakfast buffet is phenomenal.

Leisure Self

8/10

Excellent

01 Feb 2026

Chris

Location was great, Staff were fantastic and very accommodating, hotel in general including room was clean and tidy, but had an old musty smell, apart from that we got what we paid for.

Leisure Partner

8/10

Excellent

29 Jan 2026

Jack

Staff were all great. Although it was one of the more expensive hotels we’ve stayed in, its age is showing. The first room we got smelled so bad (bathroom drain) we were given a larger room on the top floor. The street noise is hard to escape but earplugs helped.

Partner

6/10

Pleasant

27 Jan 2026

Kevin

Staff was very courteous and helpful. But this hotel is a bit long in the tooth with outdated furniture and beds, and bathrooms that could use a serious remodel. The hotel was nowhere as impressive to me as online reviews made it out to be. Decent location though.

Leisure Self

8/10

Excellent

25 Jan 2026

Dipak K

Room clean. Staff courteous. But very congested neighborhood.

Leisure Self

8/10

Excellent

22 Jan 2026

Su Ming

Check-in was smooth and reception was very helpful showing the location of the hotel in relation to the Hanoi Old Quarter, some places of interest and local food/restaurants.
Room is clean but a bit disappointed with the balcony rooms, we booked 3 balcony rooms at a higher rate but the balconies are facing the neighbour that we can touch the wall of the neighbour.

Friends_and_family Friends

10/10

Exceptional

07 Jan 2026

Shaul

This charming hotel is perfect. The staff is beyond kind and professional. The breakfast is delicious, location is prime, and accommodations comfortable. Every time, they treated us like VIP's; even gave us a beautiful bag when we left. When we were transiting back to the airport, they watched our belongings while we toured Hanoi Old Quarter. I've never experienced such excellent service anywhere.

Leisure

10/10

Exceptional

07 Jan 2026

Shaul

The hotel is in a great location in the old quarter. The rooms are comfortable and clean. The breakfast is superb. The staff is exceptionally good. They are courteous, attentive, and helpful. Antony and Henry went above and beyond in giving us help with transportation, local tours, and other recommendations. I highly recommend this hotel. This is our second time staying here and will continue to stay here in future trips.

Leisure

10/10

Exceptional

07 Jan 2026

Shaul

I found that this hotel Hanoian Central Hotel & Spa due to location and decent price but when I was stay in the hotel, it was Jewelry in Hanoi. Hotel staffs are really really nicely care for the visitor and they answer every question they prepare everything what we need. Also breakfast was warm and delicious.

Leisure

10/10

Exceptional

22 Dec 2025

Sascha

Had an amazing stay at Hanoian Central Hotel & Spa in Hanoi and was looked after very well by Tiffany at reception who accommodated all our needs and made sure we were comfortable the whole time. In fact all of the staff there are incredibly lovely. The property itself is in a fantastic location, the room we were put into was spacious and had everything you needed. Would definitely visit again.

Leisure

10/10

Exceptional

22 Dec 2025

Sascha

Hanoian Central Hotel & Spa is a wonderful place to stay if you want to be close to the action, but also want to have some quiet time. Ms Elsa was such a knowledgeable and considerate host, our tours and travel plans were seamless due to her guidance, she even took into account what the weather would be like so that we had the best experience at destinations outside the city. We will miss Hanoi and it's charm, thank you. Definitely recommend.

Leisure

10/10

Exceptional

22 Dec 2025

Sascha

We had a wonderful at Hanoian Central Hotel & Spa this Fall. Loved the location. All the best sights and experiences of the Old Quarter were a minute away. The hotel staff, rooms, service, food, and everything else were simply superlative. We’re definitely staying here again when we visit next.

Leisure

10/10

Exceptional

22 Dec 2025

Sascha

This was a fantastic hotel right in the middle of the Old Quarter in Hanoi. Very close to the markets and night markets on the weekend. Staff were very friendly and helpful, we loved the service. Thank you so much, we loved our stay.

Leisure

10/10

Exceptional

22 Dec 2025

Sascha

We had a lovely stay at this hotel. The place is clean, comfortable, and perfectly located, but what really made our experience outstanding was the staff. Everyone was polite, friendly, and always ready to help with a smile.A special thank you to Andrew, who took care of everything we needed throughout our stay. He was extremely professional, spoke English very well, and handled every request with patience and attention to detail. It truly made us feel welcome and cared for.

Leisure Family

10/10

Exceptional

14 Dec 2025

Peter

Staff where great

Partner

10/10

Exceptional

05 Dec 2025

Vasemaca

I had a wonderful stay at this hotel and was truly impressed from the moment I arrived. The environment is clean, relaxing, and beautifully maintained a perfect place to unwind after a day of exploring.The location is also excellent, just a short walk to nearby shops, cafés, and restaurants, which made it so convenient to get around.What really stood out to me, though, was the friendliness and helpfulness of the staff. They were always smiling, attentive, and went out of their way to make sure I felt comfortable and at home throughout my stay. Their warmth and hospitality made a real difference. Overall, a truly enjoyable experience I’d definitely stay here again and highly recommend it to anyone visiting the area.

Leisure Friends

10/10

Exceptional

05 Dec 2025

Vasemaca

This hotel is a gem. The location is excellent for exploring all of Hanoi, the facilities and rooms are super clean and nice, the breakfast top notch. What makes this hotel stand apart is the employees. The women, specifically, who operate the front desk and manage over all flow in the common area are truly amazing and special. We received SO many good restaurant recommendations as well as what to see and when. This hotel has not only trained their employees to be resourceful and helpful to their guests, they have hired top notch quality people who genuinely care for their guests. Highly recommend.

Leisure Friends

10/10

Exceptional

05 Dec 2025

Vasemaca

We loved every single bit of the Hanoian Central Hotel & Spa. But we attribute such a special stay to Tiffany - the receptionist who truely made our stay feel so special. From checking in to checking out, we felt so looked after, relaxed and immersed in such a beautiful space. The room was perfect, drinks, location and atmosphere was incredible. We will stay at Hanoian Central Hotel & Spa every time we are in Hanoi.

Leisure

10/10

Exceptional

05 Dec 2025

Vasemaca

Really lovely this hotel with excellent service. Elsa was incredible - she was warm and inviting and helped us arrange appointments and find good places to go.

Leisure Friends

10/10

Exceptional

05 Dec 2025

Vasemaca

I recently stayed at this amazing hotel and I was blown away by the exceptional service and stunning facilities. The room was clean, comfortable, and perfectly suited my needs. The staff were friendly, attentive, and always happy to help. I highly recommend this hotel to anyone looking for a fantastic stay. Five stars isn't enough.

10/10

Exceptional

03 Dec 2025

Biswajit

The staff at the hotel are super friendly and helpful.

Leisure Friends

10/10

Exceptional

02 Dec 2025

Charles

Jack at front desk was so helpful

Leisure Self

10/10

Exceptional

30 Nov 2025

Markus

I'm so glad I found this hotel for my short trip in Hanoi. Everything was perfect, the location is really convenient to exlore the city, and the room I stayed in was clean and tidy. But the thing that impressed me the most was the staff here, they were really welcoming and helpful, always ready to support us with anything we needed. I will absolutely come back here if I travel to Hanoi again in the future.

Leisure

10/10

Exceptional

30 Nov 2025

Markus

The staff were some of the nicest and most polite people I have had the pleasure of meeting. They were so kind and helpful all of the time. The room was perfect and we were greeted with some complimentary cake and fruit on our arrival. The breakfast every morning was amazing. I am still so surprised how affordable it was for the amount of service and care you receive. I honestly cannot recommend staying here enough. Will definitely be coming back again.

Leisure

10/10

Exceptional

30 Nov 2025

Markus

Had a very memorable day at the Hanoian Central Hotel & Spa on my first visit to Hanoi. The staff is attentive and I want to give a special mention to Elsa for going out of her way to make me comfortable and also providing information/ assistance during my stay. I will be back.

Leisure

10/10

Exceptional

30 Nov 2025

Markus

From the very beginning, Andrew and his team went above and beyond to make our stay personalised, seamless and enjoyable. They were always thoughtful and efficient, ready to help with any request and willing to provide ecommendations. The service and facilities are top notch and location is excellent. Highly recommended.

Leisure

10/10

Exceptional

30 Nov 2025

Markus

Fantastic hotel with attentive staff. Excellent breakfast. Close to Hoan Kiem Lake. Would definitely stay again. Allowed us to keep the luggage at the hotel during our stay in Ha Long Bay. Superb service and nice room. Bed was comfortable and room was quiet, with a lovely large balcony.

Leisure

10/10

Exceptional

30 Nov 2025

Markus

We had a fantastic stay here. The hospitality is unmatched to any other hotel we’ve stayed at. We let them know we’re here for my friend birthday, and to our surprise they had the room decorated with balloon and a special birthday cake. Incredibly clean, modern, and comfortable. The breakfast buffet is amazing and offers a huge range of fresh foods for any taste palette. The massage services at the Vita spa were also 10/10. The staff was so helpful, they booked us tickets to the water puppet show and offered lots of local tips. Would recommend this luxurious stay without any hesitation.

Leisure

10/10

Exceptional

30 Nov 2025

Nguyen Thi Hong

Great value for the money!

Jack and Tiffany were a huge help getting around the area. Recommendations on sight seeing and places to eat were spot on and appreciated.

Small, personal and cost place to stay. Room and facilities were spotless.

Friends_and_family Family

10/10

Exceptional

27 Nov 2025

Eriko

The best kept secret in Hanoi. The hotel is excellently managed and centrally located. Really well isolated from the cities noise. The staff is super accommodating, friendly and efficient. Andrew made our stay exceptional, he was very hospitable and helpful. The morning buffet offers both an international & traditional breakfast. The Spa facility and treatment were very professional.

Leisure

10/10

Exceptional

27 Nov 2025

Eriko

Absolute must stay for Hanoi old town, perfect locations of all the hotels and fantastic staff. Tiffany and her team could not have been more spot on can not fault the service or facilities at the hotel at all. Would recommend, and will definitely stay at here again.

Leisure

10/10

Exceptional

27 Nov 2025

Eriko

The hotel had an amazing set up. The dining and breakfast venues were fantastic. I would highly recommend to anyone visiting Hanoi. However, the best part of the hotel was the customer service which was 100/100. Fantastic staff at the hotel. Very very nice and helpful.

Leisure

10/10

Exceptional

27 Nov 2025

Eriko

The room was spacious, comfortable and clean. And the service of the staff was excellent. The hotel is in an excellent location right at the beginning of the old town and a 15 minute walk from train street.

Leisure

10/10

Exceptional

27 Nov 2025

Eriko

We absolutely loved our stay at Hanoian Central Hotel & Spa, it was honestly the best experience of our trip. Our room was spacious and beautifully set up, which is such a treat in the Old Quarter where space is usually tight. The location was perfect close to all the shops, cafes, restaurants, and main sights, but still peaceful and quiet once you stepped inside. A huge thank you to Antony, who was simply amazing. He organised our Ha Long Bay trip before we even arrived, arranged complimentary airport transfers and even a free foot spa during our stay. We couldn’t have asked for a better experience. Highly recommend Hanoian Central Hotel & Spa to anyone visiting Hanoi it was absolutely perfect.

Leisure

10/10

Exceptional

27 Nov 2025

Eriko

The staffs are so friendly and kind with the best service ever. Especially, Elsa was the best staff during our stay. She keeps checking if we are okay and there is no problem. The dinner in the Bell Pepper restaurant was awesome, and breakfast is also good. I will definitely come again. Thank you Elsa.

Leisure

10/10

Exceptional

26 Nov 2025

Margarita

This hotel is really exceptional. Top location - Heart of the city, very close to the restaurants and Hoa Kiem Lake. Very clean, nice interior, tasty breakfast. But the real reason why this hotel is so unique is the staff. Our contact person was Elsa. She speaks excellent English. All the staff members were very helpful. The quality of their services exceeded our expectations. We will choose them again while being in Hanoi.

Leisure

10/10

Exceptional

26 Nov 2025

Margarita

We stayed at Hanoian Central Hotel & Spa and absolutely loved it. The location couldn’t be better, right in the heart of the Old Quarter, close to everything we wanted to see and do. A special shoutout to Antony, who took such great care of us throughout our stay super friendly, attentive, and always willing to help with anything we needed. The service overall was outstanding, and we felt very well looked after.Highly recommend this hotel for anyone visiting Hanoi. Great value, amazing location, and wonderful staff.

Leisure Friends

10/10

Exceptional

26 Nov 2025

Margarita

We loved every single bit of the Hanoian Central Hotel & Spa. But we attribute such a special stay to Tiffany - the receptionist who truely made our stay feel so special. From checking in to checking out, we felt so looked after, relaxed and immersed in such a beautiful space. The room was perfect, drinks, location and atmosphere was incredible. We will stay at Hanoian Central Hotel & Spa every time we are in Hanoi.

Leisure Friends

10/10

Exceptional

26 Nov 2025

Margarita

We have loved our stay here at the Hanoian Central Hotel & Spa. The location was perfect to walk everywhere, the staff were so helpful and friendly - nothing was a problem. The rooms were spacious and clean. The restaurant food was lovely and the breakfast catered for different preferences. We definitely would recommend coming here to stay.

Leisure Friends

10/10

Exceptional

26 Nov 2025

Margarita

Had a super time at Hanoian Central Hotel & Spa and a return night after our Halong Bay trip. Andrew and the team at reception really looked after us and made sure everything we need was taken care off. Great Buffett breakfast in the morning. The staff were especially friendly would recommend

Leisure Partner

10/10

Exceptional

20 Nov 2025

Genku

From the time we arrived we felt very welcome. The staff were amazing and the rooms were spacious, very clean and comfortable. We dined many times in their Bell Pepper Restaurant and the meals were great as were the staff. We would highly recommend to anyone coming to Hanoi.

Leisure

10/10

Exceptional

20 Nov 2025

Genku

If you’re looking to recharge after a long day in the city, the spa at Hanoian Central Hotel is a must-try. The therapists are professional, and the atmosphere is peaceful with calming music and lovely scents. The treatments, from massages to facials, are top-notch and leave you feeling refreshed. It’s an ideal way to pamper yourself during your Hanoi trip.

Leisure

10/10

Exceptional

20 Nov 2025

Genku

Hanoian Central Hotel is ideally located in the heart of Hanoi’s Old Quarter, making it easy to explore the city’s main attractions on foot. Hoan Kiem Lake, the Night Market, and famous local eateries are just a short walk away. The convenient location allows you to experience the charm and energy of Hanoi right at your doorstep.

Leisure

10/10

Exceptional

16 Nov 2025

Manuel Alfrede

The restaurant at Hanoian Central Hotel offers an impressive selection of local and international dishes. Every meal was beautifully presented and full of authentic flavors. Breakfast had plenty of fresh fruits, pastries, and Vietnamese specialties. A delightful dining experience worth trying even if you’re not staying here.

Leisure

10/10

Exceptional

16 Nov 2025

Manuel Alfredo

The hotel’s spa is a true gem after a long day of sightseeing. The atmosphere is peaceful, with calming scents and skilled therapists who know exactly what you need. The massage was both relaxing and rejuvenating, definitely a highlight of my stay in Hanoi.

Leisure

10/10

Exceptional

16 Nov 2025

Manuel Alfredo

The staff at Hanoian Central are exceptionally friendly and attentive. They offered me great travel tips, suggested local eateries, and even helped arrange my day trips. Their warm smiles and genuine hospitality made me feel truly welcomed. I’ve never met such caring people in any hotel before.

Leisure

10/10

Exceptional

15 Nov 2025

Bruce

Great location. Close to everything. Clean room and great staff.

Leisure Self

10/10

Exceptional

13 Nov 2025

Luciano

One memory that touched me was when the staff noticed I was tired from my journey and offered me a welcome drink with the warmest smile. These little gestures, though small, made me feel truly cared for. It’s the combination of excellent service and human warmth that sets this hotel apart

Partner

10/10

Exceptional

13 Nov 2025

Luciano

The hotel’s location is unbeatable if you want to experience Hanoi’s charm. Everything from Hoan Kiem Lake to night markets is within walking distance. I loved wandering around the neighborhood, trying local food, and returning easily to the hotel. Its central position made exploring effortless and convenient.

10/10

Exceptional

13 Nov 2025

Luciano

Breakfast at Hanoian Central Hotel is a real treat. The international buffet offers plenty of choices, including vegetarian options, fresh fruits, and delicious pastries. I enjoyed the Vietnamese dishes too, especially the pho. The quality and variety made every morning exciting and set the tone for a great day ahead.

Partner

10/10

Exceptional

13 Nov 2025

Luciano

The spa at the hotel is outstanding. The treatments are varied, from traditional massages to relaxing facials. I chose an aromatherapy massage, and it was absolutely divine. The therapist was skilled and attentive, making sure I felt comfortable throughout. It was the perfect way to recharge before heading out to explore Hanoi again.

Partner

10/10

Exceptional

13 Nov 2025

Luciano

The hospitality here is exceptional. The staff didn’t just check me in, they went above and beyond by helping me plan my day, book tickets, and even suggest lesser-known spots in the city. Their smiles and genuine care made such a difference. I felt less like a guest and more like a valued friend, which truly enhanced the experience.

Partner

10/10

Exceptional

10 Nov 2025

Jimmy

I was very impressed with the cleanliness throughout the hotel. The housekeeping team did a fantastic job keeping the rooms immaculate and refreshing them daily. Even common areas like the lobby and hallways were always sparkling. This attention to detail added a lot to the comfort of my stay and made me feel truly cared for.

Leisure

10/10

Exceptional

10 Nov 2025

Jimmy

One of my favorite memories here was how the staff celebrated my birthday. They surprised me with a small cake and warm wishes, making me feel so special. Such thoughtful gestures created unforgettable moments. The hotel is not just about comfort, but also about creating personal experiences that guests will always remember fondly.

Leisure

10/10

Exceptional

10 Nov 2025

Jimmy

The location of Hanoian Central Hotel couldn’t be better. It is right in the heart of Hanoi’s Old Quarter, making it easy to walk to famous attractions, markets, and street food spots. I loved being able to step outside and instantly feel the city’s vibrant atmosphere. It saved so much time on transportation and added convenience to the trip.

Leisure

10/10

Exceptional

10 Nov 2025

Jimmy

The hotel’s restaurant impressed me with its variety of dishes. From Vietnamese specialties to international options, there was always something to enjoy. The food was fresh, flavorful, and beautifully presented. Breakfast was a great start to the day, and the staff at the restaurant were attentive and always smiling, which added to the overall experience.

Leisure

10/10

Exceptional

10 Nov 2025

Jimmy

The spa at Hanoian Central Hotel was a true highlight. After a long day walking around the Old Quarter, I indulged in a massage that left me completely refreshed. The therapists were professional, and the atmosphere was calming. The quality of the service here was far beyond my expectations, making it a memorable part of my stay.

Leisure Friends

10/10

Exceptional

10 Nov 2025

Jimmy

What stood out most was the staff’s kindness. They didn’t just welcome us warmly but also shared useful tips for sightseeing around Hanoi. They recommended hidden local restaurants and must-try street food stalls, which made our trip even more memorable. Their enthusiasm and genuine care really made us feel at home in a foreign city.

Leisure

10/10

Exceptional

08 Nov 2025

gabriel

Yes. It was. Most thankful to Jack

Business Self

10/10

Exceptional

17 Oct 2025

Philippe

What made this hotel special was the way everything came together: comfortable rooms, modern facilities, relaxing spa, tasty meals, and an unbeatable location. Being surrounded by awesome food around was a huge plus, and returning to such a welcoming space every evening made the trip unforgettable. Great spot with great service, and one of the best choices for enjoying Hanoi to the fullest.

Business_and_leisure

10/10

Exceptional

17 Oct 2025

Philippe

The restaurant inside offered both Vietnamese classics and Western favorites. Each dish was freshly cooked and served beautifully. Breakfast was plentiful, but dinners were just as enjoyable, especially after a long day. The variety meant we never had to leave the hotel when we felt tired. Great spot with great service, and even with awesome food around, the in-house meals were impressive.

Business_and_leisure

10/10

Exceptional

17 Oct 2025

Philippe

Every detail in the hotel felt modern and well-kept. From the lobby to the hallways and into the rooms, cleanliness was consistent. Reliable Wi-Fi, good lighting, and spacious layouts gave us everything we needed for a smooth stay. The central location added value, and awesome food around gave us plenty to try. Great spot with great service, blending practicality with comfort.

Leisure

10/10

Exceptional

17 Oct 2025

Philippe

After days of walking through bustling streets, the spa became our favorite spot. The relaxing atmosphere, calming music, and skilled treatments made us feel completely refreshed. It was a luxury to have this service right inside the hotel. Great spot with great service, and the spa was an essential part of making our Hanoi trip feel balanced between adventure and rest.

Leisure

10/10

Exceptional

17 Oct 2025

Philippe

Although Hanoi can be busy and noisy, the hotel provided a peaceful retreat. The rooms were well-soundproofed, allowing us to rest comfortably. The beds were soft, the showers strong, and the air-conditioning reliable. Everything worked perfectly, creating a sense of ease throughout the stay. Awesome food around and the central setting meant we never had to compromise between comfort and convenience.

Leisure

10/10

Exceptional

17 Oct 2025

Philippe

The location of this hotel was unbeatable, right in the middle of the Old Quarter. From here we could walk to markets, temples, and Hoan Kiem Lake within minutes. The surrounding streets were full of energy, but the hotel itself felt calm and restful. Great spot with great service, and being so close to awesome food around made discovering Hanoi easy and enjoyable.

Leisure

10/10

Exceptional

12 Oct 2025

Leong

The hotel offered a smooth and relaxing experience from start to finish. Facilities were modern, spotless, and reliable, with everything needed for a comfortable stay. Its central location meant shops, attractions, and local markets were just steps away. The quiet rooms provided a welcome escape from the city’s busy streets. Awesome food around completed the experience, making it a stress-free choice in Hanoi.

Partner

10/10

Exceptional

12 Oct 2025

Leong

The restaurant served a wide variety of both Vietnamese and Western dishes, all freshly prepared and flavorful. Breakfast was a highlight, offering tropical fruits, noodles, pastries, and strong coffee to start the day right. The dining area was cozy and inviting, creating a pleasant atmosphere for every meal. Great spot with great service, and the food options truly gave us a delicious taste of Hanoi.

Partner

10/10

Exceptional

12 Oct 2025

Leong

Staying here meant we were only minutes away from major attractions. The central location allowed us to reach Hoan Kiem Lake and the weekend walking street effortlessly. The hotel itself felt peaceful despite being surrounded by Hanoi’s lively energy. Facilities like reliable Wi-Fi and air-conditioning added to the comfort. Awesome food around made dining exciting and simple. It was a stress-free base for exploring the city.

Partner

10/10

Exceptional

10 Oct 2025

Boseong

Andrew at the reception desk was incredibly kind. He shared useful advice on visiting the Temple of Literature at the right time to avoid big crowds. The hotel’s lobby and lounge areas were peaceful, perfect for relaxing after exploring. We appreciated the reliable Wi-Fi and attentive staff. Awesome food around the area also made our evenings easy. Andrew’s recommendations truly elevated our Hanoi experience.

Leisure

10/10

Exceptional

02 Oct 2025

James

Convenient location with outstanding staff! Especially Antony!
Can't wait to go back!

Leisure Family

10/10

Exceptional

17 Sep 2025

Sandy

I wanted to explore outside Hanoi, and Andrew quickly helped me book a day trip to Ninh Binh. He explained all the options clearly and gave honest advice on which was best. Everything went smoothly from pickup to drop-off. Having someone so knowledgeable and trustworthy to help with tours made the whole experience stress-free and enjoyable. I couldn’t have planned it better on my own.

Leisure Self

10/10

Exceptional

27 Aug 2025

Massimo

Great location and friendly staff! We had a very good sleep after a long flight. Would recommend this hotel to my family and friends.

Leisure

10/10

Exceptional

27 Aug 2025

Massimo

We were so happy to stay at this Hotel. The location was right smack at the center of town. Near almost everything and walkable to many attractions. We truly appreciated the customer service of this place. The people that work there are just absolutely wonderful. They are so kind and accommodating.

Leisure

10/10

Exceptional

15 Aug 2025

Iryna

The staff at Hanoian Central Hotel goes above and beyond to ensure a memorable visit. They are incredibly knowledgeable and eager to share insider tips for exploring Hanoi. Antony, in particular, provided us with an amazing itinerary, recommending hidden gems and the best local eateries, making our sightseeing experience truly authentic and enjoyable.

Leisure

10/10

Exceptional

14 Aug 2025

Dan

The staff at Hanoian Central were outstanding, always smiling, attentive, and ready to help. They gave us great sightseeing tips, including lesser-known local spots and food places we wouldn't have found ourselves. Their warmth really elevated our entire experience in Hanoi.

Leisure

10/10

Exceptional

14 Aug 2025

Dan

The spa at the hotel is a hidden gem. I booked a massage after a long day of exploring and it was heavenly. The ambiance was peaceful, the therapists were professional, and I left feeling completely relaxed and refreshed. Highly recommended after a busy day in the city.

Leisure

10/10

Exceptional

14 Aug 2025

Dan

The breakfast was a delight each morning. A wide selection of both local Vietnamese dishes and international favorites was available. Everything tasted fresh and well-prepared. I loved the pho station and tropical fruits such a flavorful way to start the day.

Leisure Friends

10/10

Exceptional

13 Aug 2025

Lee

Hanoian Central Hotel is ideally located in the heart of Hanoi, just steps from the Old Quarter and major attractions. It made exploring the city incredibly convenient. Mr. Antony greeted us warmly and even marked top sights on the map. Couldn’t ask for a better start to our trip.

Leisure

10/10

Exceptional

08 Aug 2025

Yumiko

I treated myself to a massage at the hotel’s spa and it was pure bliss. The space was peaceful, clean, and beautifully decorated. The therapist was professional and tailored the treatment to my needs. It was the perfect way to relax after a long day exploring Hanoi. I highly recommend taking advantage of the spa service during your stay!

Leisure

10/10

Exceptional

06 Aug 2025

Shaul

The staff at Hanoian Central are exceptionally friendly and helpful. From check-in to departure, they made us feel welcome and were always ready to assist with directions, bookings, and recommendations.

Leisure

10/10

Exceptional

25 Jul 2025

Manuel

What a treat! The hotel room was spotless and very comfortable, but Bell Pepper Restaurant really elevated my stay. I had dinner there on my first night and ended up coming back every day. The Vietnamese dishes were full of flavor, and the service was top-tier. A lovely blend of comfort and culinary delight!

Leisure

10/10

Exceptional

25 Jul 2025

Manuel

I stayed at Hanoian Central for three nights, and the overall experience was excellent. The hotel is modern, and my room was well-equipped. The highlight for me was dining at Bell Pepper. Their lunch and breakfast options were incredible tasty, fresh, and beautifully cooked. Dining in was one of the best parts of my stay.

Leisure

10/10

Exceptional

25 Jul 2025

Manuel

The hotel itself is wonderful clean rooms, great location, and friendly staff. But the real surprise was Bell Pepper Restaurant. I had dinner there two nights in a row, and both times were outstanding. The pho was some of the best I’ve ever had, and breakfast options were just as impressive. Everything tasted authentic and fresh.

Leisure Self

10/10

Exceptional

19 Jul 2025

Francis

The hotel made my first trip to Hanoi really memorable and sweet.
From the first minute we stepped feet in the property to the last second we left, every staff member made us feel comfortable, warm and well nurtured.
Thanks again for being genuinely nice and extremely generous

Leisure Family

10/10

Exceptional

14 Jul 2025

Margarita

Top-Notch Hospitality and Spa Experience

We had a wonderful stay at Hanoian Central. The front desk was very helpful, especially with organizing our Ha Long Bay tour. Breakfast was fresh and made to order. Would definitely recommend to couples or families visiting Hanoi.

10/10

Exceptional

14 Jul 2025

Margarita

Great Location and Helpful Staff

Such a charming boutique hotel in the heart of Hanoi. The location is unbeatable—you can walk everywhere! The staff went out of their way to help us with restaurant reservations and day trips. Our room was quiet despite being in a busy area, and the decor was tasteful. Felt like a peaceful retreat after a day of exploring.

10/10

Exceptional

14 Jul 2025

Margarita

Peaceful Oasis in the Bustling Old Quarter

This hotel exceeded all my expectations! The room was spacious, the bed super comfortable, and the breakfast buffet was delicious with many choices. What stood out most was the friendly and professional staff—they made me feel like a valued guest. I would definitely return and recommend this place to anyone visiting Hanoi.

Self

10/10

Exceptional

13 Jul 2025

Lim

During my business trip, I found Hanoian Central to be a perfect retreat. It's right in the center, yet surprisingly quiet. The Wi-Fi was fast, the bed comfortable, and the staff extremely professional. After a long day of work, it was a pleasure to return to such a calm, clean space. I’ll definitely return for my next trip to Hanoi. Excellent choice for business travelers!

Leisure

10/10

Exceptional

13 Jul 2025

Lim

What impressed me most at Hanoian Central was the warm, personal service. The staff made me feel like a valued guest every moment. My room was neat, cozy, and had everything I needed. I especially appreciated the peace and quiet after a busy day exploring. Breakfast was a delight, with traditional Vietnamese dishes. I truly felt at home and will recommend this place to all my friends visiting Hanoi.

Leisure

10/10

Exceptional

12 Jul 2025

Markus

Hanoian Central has everything I look for in a hotel, comfort, location, and exceptional service. The room was spotless and had everything I needed. The front desk staff were not only friendly but also very experienced in suggesting tours. I booked a last-minute trip to Sapa with their help and it was amazing. Truly great service.

Leisure

10/10

Exceptional

12 Jul 2025

Markus

I stayed here and loved every moment. The hotel is very clean, and the amenities are top-notch. The highlight was the staff, they took the time to understand what I wanted and recommended tours that matched my interests and budget. I went on a fantastic Ha Long Bay trip thanks to their guidance. Great value!

Leisure

10/10

Exceptional

12 Jul 2025

Markus

This hotel truly exceeded my expectations. The location is excellent, right in the Old Quarter, close to everything. The facilities are modern, and the rooms are quiet and comfortable. The team at reception gave me excellent advice on local tours and arranged everything quickly at a great price. Their local knowledge made a big difference!

Leisure

10/10

Exceptional

06 Jul 2025

Desmond

The room was cozy with a very comfortable bed and great air conditioning. But what really stood out was how the staff remembered my name and always asked how my day was. That personal connection made me feel at home. Every request was handled quickly. They even gave me tips on hidden coffee spots. I’ve stayed in many hotels, but this one truly cared.

Leisure

10/10

Exceptional

06 Jul 2025

Desmond

I arrived close to midnight due to a delayed flight and was worried I’d have to wait. But the night receptionist Henry welcomed me warmly, carried my luggage, and offered me a cool drink. I instantly felt cared for. The room was ready and comfortable. It was such a relief after a long journey. A perfect start to my time in Hanoi. I truly appreciated their thoughtfulness.

Leisure

10/10

Exceptional

05 Jul 2025

Wee

Room Upgrade with Balcony View

Stayed in 2 different rooms and what a difference! The superior room was quite small with a window but had limited views. After returning from our Halong Bay tour, we were upgraded to a balcony room with a beautiful street view overlooking the Old Quarter. Though it was a bit noisy at night, the experience of watching the lively streets from the balcony was truly wonderful.

10/10

Exceptional

05 Jul 2025

Wee

Great Location & Helpful Tour Booking

We booked Hanoian Central based on a friend’s recommendation and were very happy with the choice. The location is fantastic, everything in the Old Quarter is within easy walking distance. The staff were friendly, welcoming, and always ready to help. Booking our Halong Bay tour went smoothly, thanks especially to Andrew, who patiently answered all our questions and organized everything perfectly before the trip. Highly recommend the hotel for the great location and excellent service.

Self

10/10

Exceptional

25 Jun 2025

Travis

This is a hotel where I only had good experiences. After 10 hours on a train from Sapa, we were exhausted. We booked a massage and honestly, it melted the stress away. The spa is small but beautifully done, with calming music and herbal tea at the end. We left feeling lighter, calmer, and fully recharged. If you’ve been traveling hard, this spa is a must.

Leisure

10/10

Exceptional

25 Jun 2025

Travis

We had a wonderful stay at this hotel and would highly recommend it to anyone visiting Hanoi. We had to check out at 5 AM for a tour to Ninh Binh. Even at that hour, the receptionist Henry was cheerful and handed us packed breakfasts. Such care and consistency in service impressed us so much.

Leisure