Hanoi Little Town Hotel

10/10

Exceptional

22 Mar 2026

Michael Joseph

Clean room

8/10

Excellent

17 Mar 2026

Madolin

Above average accommodations in this are. Veryvreasonable price

Friends

4/10

Poor

15 Mar 2026

Jame Quoc

Yes

Friends_and_family Family

8/10

Excellent

05 Mar 2026

Wendy

Staff are very helpful, the location is perfect in the heart of Hanoi very accessible to tourist spots and shopping

Family

10/10

Exceptional

04 Mar 2026

McKenna

The staff was absolutely amazing. We loved our room. The breakfast was good! I would definitely stay here again!

8/10

Excellent

28 Feb 2026

Nicholas

Staff was fantastic! Clean room. Close to all amenities in Old Town.

Partner

10/10

Exceptional

06 Feb 2026

Joseph

Super nice staff!

10/10

Exceptional

27 Jan 2026

Jasbir

Staff were excellent, bed v comfortable, pho bo amazing at breakfast.

Business

8/10

Excellent

11 Jan 2026

Richard

Staff was very helpful and courteous, breakfast was great, we preferred a shower enclosure or curtain European Drain and no view. Very affordable

Partner

10/10

Exceptional

23 Dec 2025

felix

Good location

10/10

Exceptional

06 Nov 2025

melissa

Excellent little hotel

Partner

10/10

Exceptional

04 Nov 2025

Jamie

Amazing location right in the heart of old town. Exceptional service, especially from Chan who was very helpful for booking transport beyond Hanoi! Our room was awesome too with a sheltered balcony that allowed us to enjoy Hanoi from above, even during the rain!

10/10

Exceptional

09 Oct 2025

Erika Marie

Amazing staff, location, amenities, and the breakfast was the best we had on our trip!

Friends_and_family Friends

10/10

Exceptional

26 Jun 2025

Enrique Carmelo Ponnefz

Location, very representative of old French town

Leisure Self

8/10

Excellent

29 May 2025

Patrick

I liked it. Very central.

Self

10/10

Exceptional

05 May 2025

Roy

Our room was very spacious! High ceilings and open floor; not cramped.

Leisure Partner

10/10

Exceptional

13 Mar 2025

Aaron

Highly recommend the Hanoi Little Town Hotel, the staff are fantastic, the location is excellent for sightseeing on foot, and the included breakfast was great. If i am ever in Hanoi again I will be staying here. Cheers!

10/10

Exceptional

29 Jan 2025

Carl

The room was very large, clean, and the furniture was nice, including a very comfortable bed. The location is excellent - all the big sights are within walking distance.

But what made the stay special was the staff at the front desk. They were always friendly and welcoming, and very attentive to our needs.

We would be very happy to stay there again.

Leisure Partner

10/10

Exceptional

16 Jan 2025

Frederick

Perfect for Old town Hanoi

10/10

Exceptional

21 Dec 2024

Simon

Great hotel

Excellent hotel and even better service. Lilly on the reception is a star. Really helpful.
Excellent location. Very clean and well
Run
Well done Hanoi little town ! I have alrready recommended it to friends

Business

10/10

Exceptional

19 Dec 2024

Aliza

Clean and comfortable. Delicious breakfast. Highly recommend!

Leisure Family

10/10

Exceptional

06 Dec 2024

Karen

We really enjoyed our 7 day stay at the Hanoi Little town Hotel. The staff were so friendly and helpful. Especially Lily. They really made you feel like family and asked about your activities and if they could help with anything at all. Offered suggestions and ideas for excursions.The cleaning staff did an excellent job every day of cleaning our room, changing towels and linen, emptying garbage, etc. everything was always fresh and clean. The hotel is located in a very central location within walking distance to everywhere! Breakfast was included and everyday there was lots to choose from and very delicious. We spent a lot of time sitting out front on the two big comfy chairs watching the activity on the very active street and planning our excursions. There is also an observation area with seating on the seventh floor to look out over the city, which was pretty cool. We highly recommend this hotel for anybody wanting a convenient location in the Old Quarter of Hanoi.

Leisure Partner

10/10

Exceptional

15 Nov 2024

Keith

Great value great location

This little hotel is in a great location . Quiet inside and clean . Breakfast was very adequate . Tired in the rooms a bit but clean and very comfortable . They helped us book Halong bay cruise . Very good value and friendly hotel . Staff very friendly

Partner

8/10

Excellent

29 Oct 2024

Reuel

Good breakfast buffet. Bars, food, lake nearby

Conveniently located to the old quarter. If you’re used to walking, you can walk to a lot of places including bars and the Hoan Kiem lake. Rooms are also sizable with the necessary amenities.
Don’t expect a window with a view. My room has a big window but it’s blocked by the wall of a building beside it.

Breakfast buffet is also good

Self

10/10

Exceptional

15 Sep 2024

Mao

Huge thanks for the guy who’s working at night shift, he was supportive, and always nice to us. And he always give us suggestions, or sometimes exchanges our money, did everything great for us. Other staff members were very kind too.

Xin chào!!!!

Leisure Friends

8/10

Excellent

11 Aug 2024

Thu

The property is in renovating with noise and dust. However, the staffs services are very good and friendly.

Leisure Partner

6/10

Pleasant

31 Jul 2024

Huiyan

When we arrived at the hotel, we were shocked to see the lobby and restaurant under construction. There was no communication about the condition from the hotel ahead of time. The host greeted us warmly and apologetically. We were given the top floor family suite. It was quite a nice view of the Hanoi old town, but the suite felt more like a homestay than a hotel. It was very spacious but amenities were basic and outdated. The area is also a bit chaotic. Streets barely had any sidewalks and lots of traffic. However, shops do open late in the area, so dinning and shopping are convenient.

Leisure Family

10/10

Exceptional

04 Jul 2024

Nguyen

This Hotel is clean and nice.
Staff very helpfull.

Partner

8/10

Excellent

14 May 2024

CHAU

I will come back

8/10

Excellent

12 May 2024

CHAU

Clean

8/10

Excellent

04 May 2024

Robert

I stayed here twice during my trip to Hanoi and Ha Long Bay. The first two nights were great! There was a problem with the booking on my return from Ha Long Bay and my room had to be changed to a triple twin bed room for some reason. I toss and turn quite a bit and small beds just don't work for me. That's the only reason I gave four stars and not five. The staff overall were great. The location is convenient for most of the Old Quarter attractions, drinks and dining options. I would stay here again (just not on a twin bed!)

Leisure Self

10/10

Exceptional

19 Apr 2024

Stephen

Recommended Hotel in Hanoi Old Quarter.

The hotel staff were all super friendly with special thanks to Lily on Reception my room was clean and well furnished and the breakfast's for a small hotel had an excellent choice to suit all palate's.Deserves it's 5 Star Review.

Self

10/10

Exceptional

12 Apr 2024

Jordan

Staff are absolutely fantastic and you can tell you put in the effort for you

Leisure Self

10/10

Exceptional

05 Apr 2024

Phu

Worth the money and support small business.

Leisure Partner

10/10

Exceptional

06 Feb 2024

Fred

Hotel manager Long and front end staff were fantastic! Super helpful and accommodating!
The help started before the flight from Canada and continued beyond our stay and on to our next destination. All the cooking and cleaning staff were were so accommodating as well!
Wonderful breakfast buffet every morning!
We are strongly considering returning to the Hanoi Little Town Hotel before having to return home!
Thank you for making our trip so memorable!

10/10

Exceptional

31 Jan 2024

John

Ideally situated in the Hanoi Old Town quarter, Hanoi Little Town Hotel is an oasis of classic elegance amidst the hustle and bustle of one of Vietnam’s most fascinating neighborhoods. Amenities our great. However, the best thing about the place are the warmth and friendliness of the staff and their eagerness to be of service. What a difference such genuine humankindness makes!

10/10

Exceptional

26 Dec 2023

Matthew

Room was cozy and clean, staff was helpful and friendly.

Leisure Friends

10/10

Exceptional

11 Dec 2023

bernard

Excellent place. I’ve been here 3 years ago and again this year 2023
Will keep going back when in Hanoi
Staff is awesome

Leisure Partner

10/10

Exceptional

17 Nov 2023

Kevin

The staff are incredibly helpful and welcoming people. They made me feel right at home.

10/10

Exceptional

08 Mar 2023

Mara

Loved this hotel. Had a spacious room, beautifully furnished and large functional bathroom. The staff were very welcoming and helpful, especially in organising tours and giving advice on attractions and restaurants in the area. Good location in the heart of the Old Town.

Leisure Self

6/10

Pleasant

20 Feb 2023

Michael

Nice photos of the room

8/10

Excellent

28 Dec 2022

Cha cha

Price is right !

Leisure

10/10

Exceptional

27 Dec 2019

Christopher

Much more than expected

Not just fantastic value for money but just fantastic full stop. The bathroom is a little bit dated but always clean. Large spacious room with plenty of storage/work space.
The staff make this place! All of them are super friendly and nothing is too much trouble. They organised our transfer from the airport straight to the hotel where staff were waiting to greet us, take our bags and give us tea whilst we checked in.
After we freshened up we headed downstairs where Jane gave us a map of the city and pointed out some places to visit. She organised a free tour of the city for us for the following morning. It is a fantastic scheme where students volunteer to act as a guide. I highly recommend it! Jane also helped us organise elements of our onward travel including train to sapa, bus back from sapa, transfer to cat ba Island and even flights down to Ho chi Minh from Haiphong. If your willing to haggle and spend your holiday chasing around for various quotes then maybe you could find them cheaper however the prices are extremely reasonable and not too inflated so we definitely embraced the easy life, and let Jane organise for us. That being said the flights were cheaper than we could find online using Skyscanner etc so definitely worth an ask. All in all I would recommend the hotel to anyone looking for a safe haven in the old quarter of Hanoi. They made our time in Hanoi most enjoyable and stress free! Looking forward to returning for one more night after our trip to sapa!

Partner

8/10

Excellent

17 Dec 2019

Simona

Centrally located budget hotel

Fantastic communication with the hotel, we took a local bus from the airport and the staff working that evening navigated us nicely.
Check in went smoothly, the hotel itself is in at a great location, walking distance everywhere.
The breakfast was ok.

Although non-smoking corridors, cigarettes smell was obvious. There was a group of people coming in late, very noisy but the staff didn’t seem to care.

Friends_and_family Friends

8/10

Excellent

27 Nov 2019

Aruna

A nice little hotel in the old city!

Very good location & very friendly staff. Breakfast was good and has a variety to choose.
They have trips to Halong Bay, Sapa like places but i prebooked elsewhere.
The old quarter area has a lot of old buildings and this nice little hotel maintained the antique furniture with modern facilities.
The lift bell tinkles a loud when people starts to wake and move from 5 am, which could be adjusted for the people who wants to sleep a bit more.

Self

4/10

Poor

26 Nov 2019

Verified traveler

I was close to checking out and booking elsewhere

The room was very spacious and the bed wasn't too bad either. I had an issue with the smell of the bathroom. It was unbearable. I asked for a Glade scent for the bathroom and the receptionist sent a gentleman to see what the issue was. He walked into the bathroom and immediately had a sour face. It reaked of sewer. He comes back 30 mins later with a new Glade to \"help\" with the smell. The next day, I woke up to the entire room's electricity off. I went downstairs to the same receptionist and she sent another gentleman to \"find a solution\". Lone and behold, we get back to the room and all the lights are back on. I asked the gentleman what happened and asked if the place was haunted. He assured me it wasn't and tried to say that maybe my friend left our room key downstairs with the receptionist and that is why they shut off the power because they thought we were gone. Neither my friend nor I did such a thing. So he suggested to speak with the receptionist. we went downstairs and another lady explained to me that the government only allows a certain amount of electricity for the building and when they think that the guests are out for the day, they shut off their power. My issue here is that the receptionist KNEW WHAT THE ISSUE WAS and instead of explaining it the first time I went downstairs, she tried to make it seem like she had no idea and turned it back on I went back upstairs. I didn't like that she sent someone upstairs with me to \"figure out the issue\" when she knew.

Friends_and_family Friends

6/10

Pleasant

22 Nov 2019

Verified traveler

Decent hotel

A well located, older hotel located for the old quarter. Very clean & staff were helpful and friendly. Asked to change rooms because the one we were given wasn’t anything like the one we booked & this was no problem. Breakfast was adequate.

Partner

10/10

Exceptional

01 Nov 2019

David

Great overall

Great stay overall. Staff was very friendly and helpful. The airport pick up and tours they arranged were also great. Location is great and sites, shops, restaurants, etc are very walkable. Hotel is secure. Internet connection was very good at times and average at other times. Room was clean and comfortable. I would recommend staying here

Friends_and_family Friends

10/10

Exceptional

19 Sep 2019

Angelie

Hanoi Little Town stay

The room was spacious and the staff were very welcoming.

Family

8/10

Excellent

13 Sep 2019

Verified traveler

Good stay helpful staff

Good stay
Nice and helpful staff
good value for room
Centrally located with good price for taxi service to airport
At night there should be a limit on the noice coming from reception. Some guests just travelled 18 h to get there and need some rest;)

Partner

10/10

Exceptional

09 Aug 2019

Verified traveler

The staff was very friendly and welcoming! I would stay here again.

Friends_and_family Family

10/10

Exceptional

25 Jul 2019

Verified traveler

Very helpful staff, good price, solid breakfast, no negatives

Leisure Friends

10/10

Exceptional

20 Jul 2019

Verified traveler

Excellent location, friendly staff, clean room and great breakfast

Leisure Family_with_children

8/10

Excellent

29 May 2019

Jared

Good hotel for the price, great location

Nice hotel, great price. Staff was very friendly, kind, and helpful. Breakfast was good, nothing special but plenty of options. The location is excellent, it is right in the middle of all the action in Old Quarter, so lots to do and see in the area. Can easily walk from the hotel and just wander around the town. Great area, very interesting. Lots of food, shops, even the lake and water puppet theatre, all nearby and easily within walking distance. The hotel is decent, again nothing special but for the price it was good. The room was a good size, my only issues were that the elevator is very slow and there is only one, I woke up to a buzzing noise coming from the floor above me (no idea what this was, may have been the people staying one floor up for all I know and not the hotel itself), and there was some water dripping from the bathroom ceiling. But aside from those things, I would recommend this hotel. There are nicer hotels in the area, but you will pay $10-$20 more per night so for the price this is a decent deal. I would stay here again if trying to save money, but if money is not an issue I would stay somewhere for $30-$40 a night and get a nicer place.

10/10

Exceptional

06 May 2019

Verified traveler

Quiet and very cheap. Friendly staff. We stayed for 6 hours to sleep and shower before train ride to Sapa. Well worth the $30! Clean quiet private, and friendly

Leisure Partner

10/10

Exceptional

02 May 2019

Verified traveler

We were very satisfied with our stay and the hotel staff were very friendly and informative. Gave us great recommendations for places to visit around the area.

Leisure Family

10/10

Exceptional

29 Apr 2019

Verified traveler

Loved this small and friendly hotel in the old quarter of the city. Very helpful and friendly staff, lovely building and so close to the centre.

Leisure Partner

10/10

Exceptional

14 Apr 2019

Tasha

Great customer service. Wonderful staff. They contacted me regarding pickup and when we asked for recommendations on places to go their never failed us. If I come back I’ll stay here again.

Leisure Family_with_children

10/10

Exceptional

24 Mar 2019

Verified traveler

Recommended

Better value here than other places we stayed (for more money). Nice breakfast offerings. Decent room for an older hotel. Very good assistance from front desk for travel arrangements. Very good location to explore the sights. I would definitely stay here again.

Partner

10/10

Exceptional

21 Mar 2019

Verified traveler

Great hotel in the heart of Hanoi.
Just a short walk from the bustling beer corner and easy to get a taxi to all the major attractions.
Kate on reception is brilliant, as were her staff.
Before we arrived, Kate organised for a taxi to pick us up from the airport. A man was waiting for us and all worked well. She also organised a cruise around Halong Bay for us. Pick up from the hotel, easy and had a great time.
You will not be disappointed if you stay here, we had a great time!

Leisure Friends

10/10

Exceptional

14 Mar 2019

Verified traveler

The customer service from the staff (specially Kate) was fantastic. Specially when organising trips.

Leisure Partner

10/10

Exceptional

13 Mar 2019

Verified traveler

If you go visit Hanoi, this hotel should be your choice.

10/10

Exceptional

11 Mar 2019

Verified traveler

Quiet room. Nice breakfast. Helpful staff. Great value.

Leisure Partner

10/10

Exceptional

02 Mar 2019

shirleen

Quaint little hotel centered in Hanoi

The hotel is located in the old section of Hanoi so there were shops located all around the hotel. The hotel has areas that look old but that's what gives it character. The bed was comfortable sleep in. The breakfast was very nice, enjoyed that you could order a variety of different food of a menu.

Friends

8/10

Excellent

28 Feb 2019

Verified traveler

Service from all employees was exceptional for Vietnam. We felt very welcomed, and although they let us know they could help organize tours, we never felt pressured to book with them. We did end up booking our trip to Halong Bay through the hotel and had a great experience. Can't say enough about the staff at the front desk and all support staff, all emails were answered promptly and overall a great experience. Hotel is located perfectly- less than 10 minutes walk to main square and easy walk to all points of interest in the old town.

Leisure Partner

10/10

Exceptional

08 Feb 2019

Verified traveler

The staff were very attentive and made sure I had a pleasant stay, checking I had a suitable room. The room was cleaned with fresh new towels every day of my stay which was very nice.

Leisure Self

10/10

Exceptional

08 Feb 2019

Verified traveler

Staff went above and beyond to help us when we had banking issues.

10/10

Exceptional

29 Jan 2019

Verified traveler

very good location

Very good location, night market 200m, english speaking very helpful staff

Friends

10/10

Exceptional

22 Jan 2019

Verified traveler

Amazing hotel in the center of the old quarter. Rooms are great and staff was super helpful with every request.

8/10

Excellent

20 Jan 2019

Verified traveler

Cold weather in Hanoi when we arrived in January, we mentioned to staff our room was cold, they brought us heater for our four night stay. Staff helpful and friendly, great location in very busy old Quarter area.

Leisure Partner

10/10

Exceptional

15 Jan 2019

Caroline

The hotel was clean and comfortable. The staff were friendly and helpful and organised a take away breakfast for us, the taxi to the airport was the same price as a grab.

Partner

8/10

Excellent

03 Jan 2019

Daniel

Clean and neat home base in Hanoi

Little Town Hanoi was lovely. It was affordable, neat, and clean. The staff were friendly, wonderful, and made airport and tour transfers very simple. Two notes: the showers are definitely small; and could use a refresh; and the breakfast left something to be desired. The crepes were tasty; as were the juices, but we ended up eating out more often than not. We didn't stay our entire trip in Hanoi, but the little town provided the perfect base to leave our things and rest up.

Partner

10/10

Exceptional

02 Jan 2019

Paul

Great location, and good rooms

Staff were great, we arrived at 5:30am and requested an early check in, our room was occupied but we were offered an upgrade for half the price. The bed was really comfortable and the shower was fantastic.

The restaurant was a little on the small side but looked as though you could always get a seat.

We have booked to stay here again when we return in a few days

Partner

10/10

Exceptional

28 Dec 2018

Verified traveler

Beautiful rooms, fantastic breakfast, super helpful staff, and great amenities.

Leisure Family

10/10

Exceptional

13 Nov 2018

Jo

Very kind and attentive staff. Kudos to Kate, Hannah and Lana for their great service. Hotel was close to dong Xuan market and lots of shops. Everything we needed was within walking distance. Beds were clean and comfortable!

10/10

Exceptional

11 Nov 2018

Richard

Nice little hotel, great staff.

We had a great stay at Little Town Hotel, the reception staff are exceptional. We only stayed one night before going to Phong Nha but the reception upgraded our room, organised our taxi, stored our luggage for the afternoon, telephoned the travel company and were generally awsome. Hotel location is good, room was clean and well appointed and breakfast was good,10/10

Partner

10/10

Exceptional

23 Oct 2018

Richard

Really helpful staff, every one was always keen to help either with things to see and do or the best way to get to places.
The room was large, clean and the bed huge and also quiet
Would and am going to stay here again.
Thank you

10/10

Exceptional

02 Oct 2018

Lesley

Great staff and a good location

From the moment we arrived the staff went out of their way to make sure we had a very pleasant stay. They were always friendly and helpful and supplied a map pointing out things of interest in Hanoi. The hotel is in the old quarter, in a spot handy to visit these locations

10/10

Exceptional

20 Aug 2018

SalandDoug

Friendly helpful staff, in great location in Hanoi

Good breakfasts, excellent tour organisation for us.

10/10

Exceptional

25 Jul 2018

Bart

If staying in the Old Quarter

Stayed here for four nights, close to most sightseeing spots. If you are travelling light this place is ideal

8/10

Excellent

12 Apr 2018

giggle904

2 night stay. Close to most of the attractions

Staff couldnt be more helpful. Speak very good english. Breakfast is ok, you do have a menu to choose your eggs and smoothies. Rooms are old but nicely furnished. Old style key entry so you can charge all day and walk into a cool room as power stays on. For the price i do recommend it we stay here before in 2016.

10/10

Exceptional

19 Jan 2018

Sally

Handy low budget hotel with wonderful staff

Nice room makes a great base to explore Hanoi with a pleasant restaurant for breakfast. Some seating in reception. Exceptionally helpful staff, the airline lost my luggage in Doha and the hotel staff helped chase it up and arrranged for drop off at the hotel 24 hours later. We were due to take the night train that night for a trekking break in Sapa so the staff explained where I could buy hiking equipment if I had to do a last minute shop. They also promised to email us if and when it arrived so we could go off for the day sightseeing which they did do.

10/10

Exceptional

25 Jul 2017

Verified traveler

The best thing about the Hanoi Little Town hotel is the amazing staff! Hannah and Kate were both so incredibly friendly and helpful throughout our stay. I cannot say enough good things about this hotel! The location was perfect, the room clean and charming, and again the staff was so accommodating to all of our needs! They helped me to arrange a Ha Long Bay cruise, stored our luggage, and gave us fantastic recommendations for local food and drink! I will definitely stay here again when visiting Hanoi and I highly recommend the Hanoi Little Town hotel to anyone traveling in Vietnam!

Partner

10/10

Exceptional

18 Jul 2017

Sue

Fantastic staff and excellent location.

My daughter and I stayed here as our first stop on our Vietnam trip. I cannot recommend the staff here highly enough. They were superb and extremely accommodating organising so many things for us including our Halong Bay cruise (although I don't think I'd recommend their choice) trips to and from the airport including pickup from our train which arrived at 5.30am. They held our bags for us while we traveled up North and allowed us to use their shower and repack when we came back and they were always happy and obliging.
Location was great too and the hotel room we had was lovely and quite. Great breakfast too.

10/10

Exceptional

06 Jul 2017

Steven

Great Stay. Lovely people.

Great stay. Lovely people.

Partner

10/10

Exceptional

17 Apr 2017

Rafael

Perfect location and staff and delicious breakfast

From the arrival to the departure, the staff has been extremely friendly, professional and helpful. The rooms are good, but not amazing, except for the room on the 8th floor that is wide and offers an amazing panoramic view. The breakfast was absolutely delicious, and they provided an excellent service for booking our trip to Sapa. A total recommendation!

6/10

Pleasant

01 Apr 2017

Chan

Adequate home away from home

Good location friendly staffs great service.

Family

6/10

Pleasant

28 Mar 2017

Chan

Friendly staffs and fair price with good location

Excellence service great staffs:))

Family

10/10

Exceptional

25 Mar 2017

Jerfreedin

Good Service

The hotel facility was average. The staff were very friendly. Clean hotel. Excellent breakfast. Location nearby many shops. Walking distance to Dong Xuan Market

Family

10/10

Exceptional

21 Mar 2017

nancy

Great Staff and Location

we were very pleased with own stay at \"Litttle town\". When we arrived there was a slight mix up about reservation dates,but the staff quickly worked out the problem and made sure that we were happy and comfortable with our rooms. They even sent sweet cakes to our room to assure we felt welcomed.

10/10

Exceptional

19 Mar 2017

Verified traveler

Value for money

Great place, great location. Value for money and will definitely recommend it to friends.

Family

10/10

Exceptional

03 Mar 2017

Verified traveler

First stop

Three of us stayed here as our first stop in Vietnam. The staff are amazing, nothing was too much trouble, they were all helpful, friendly, polite and genuinely interested in us and our trip. The hotel is excellently placedication wise and is in walling distance of all the major sightseeing stops. Highly recommended.

10/10

Exceptional

23 Feb 2017

marie ann

This hotel is everything and more one could expect travelling in a foreign company. English was spoken, and well. The breakfast was very good and beside buffet items had a menu one could order from. The rooms were beautiful and the area quite enough for the convenience of being in the heart of old town the staff went over and above in helping make arrangements outside of the hotel. I cannot say enough about how great it was. Thank you for a wonderful stay.

Family

10/10

Exceptional

14 Feb 2017

Al

Within easy walk to Hoan Kiem Lake

The staff were very good and easy to work with and helpful in providing guidance for places to eat. They were also helpful in advice about going to Halong bay. I trusted their advice enough to cancel a previous booking and book one through them, with no regrets after the tour. The morning breakfast was billed as being Continental, which can have a wide range of meanings. This breakfast exceeded any continental I have ever had. Overall, we were very pleased and have no reservation in recommending this hotel.

10/10

Exceptional

22 Jan 2017

Simon

Excellent stay with amazing staff

We had a wonderful stay here. The hotel is lovely plus Mina and her team are amazing and extremely helpful, especially in helping plan your itinerary. They seamlessly booked us onto an amazing cruise in Halong Bay and also arranged our onward sleeper train tickets. They really helped to make it a special trip!

10/10

Exceptional

16 Jan 2017

Joanne

Fantastic place to stay in Hanoi

The overwhelming positive about this hotel was the hospitality. The staff were so helpful and would do anything to help. We ordered scrambled eggs for breakfast and we didn't eat them as they were cooked Vietnamese style. They were concerned and asked why, so we said as English people we are used to different so they asked for photographs and preceded to instruct the chef on what was preferred and came back with the nicest poached eggs we have ever tasted. I could tell many more stories of how they helped us during our stay and would highly recommend this hotel. A fantastic place to stay right in the heart of Hanoi. 10 out of 10!

Partner

10/10

Exceptional

13 Dec 2016

M

Nice hotel in the old quarter

The location was great, the staff was incredibly helpful and friendly, great breakfast, and overall excellent experience. You never felt pressured to purchase any tours, but the ones you did were good and well arranged. I would definitely recommend it, and would stay here again!

8/10

Excellent

30 Oct 2016

Hofit

great hotel! nicest staff!

I really enjoyed my staying at the little town hotel specially due to the great staff and tasty breakfast!

8/10

Excellent

02 Oct 2016

Michael

The hotel is in the Old Quarter. The historical and important sites, shopping areas, temples, and other places to visit are very near. It is 5 minutes away from Hoan Kiem Lake, the center of the city.

10/10

Exceptional

25 Sep 2016

Suresh

More than value for money

Rooms are spacious & more than adequate furniture is provided. Well laid out. The bathrooms are again big with a tub, There is hot water all the time. The wifi was super & fast all through my 6 days stay in 3 lots. The location is in the middle of everything interesting.
Front desk was always manned (actually womanned) all the time. The staff were efficient, courteous & ever helpful. They organised all my trips perfectly. My praises are for Anh, Grace, Moon, Jane & Lily. Each one of them is an asset to the hotel.
The buffet breakfast was sumptuous. Vietnamese & Western items in abundance.
Overall a comfortable & Happy stay.
I will definitely stay here again in my next visit.