Name: Mk Premier Boutique Hotel
Address: 72-74 Hang Buom str, Hoan Kiem dist, Hanoi, 72-74, Hanoi, 10000, VN

8/10

Excellent

14 Jul 2026

Hsiu-fen

We had stayed there for three nights. The staffs were excellent, especially Alex. His English is every good ,and he had been very helpful.

Friends_and_family Family

10/10

Exceptional

02 Apr 2026

Crystal

Great location, very helpful staff.

10/10

Exceptional

05 Mar 2026

Lucy

Very nice staff and comfortable room

10/10

Exceptional

26 Nov 2025

Ian

Great location. Great service. 2 min walk to beer street, 10 min walk to train street. Wonderful breakfast, nice cocktails and the room was very good.

4/10

Poor

31 May 2025

James

Felt like a 3 star hotel. Few choices at the breakfast buffet and drinks like an espresso is an additional charge. This hotel get quite noisy at night making it hard to sleep, especially when loud guests are checked in next to you. There’s no policy of keeping quiet even at 2am, etc. There were other issues as well where I had to complain to the manager who then apologized multiple times but didn’t offer me any compensation.

So basically I didn’t enjoy my stay here and can’t recommend.

Leisure Partner

10/10

Exceptional

27 May 2025

André

Worth jt

Loved everything, nice staff and the location is amazing

Self

10/10

Exceptional

05 May 2025

Himani

The hotel offers a comfortable stay with all the essentials, but what really stood out was the friendliness of the staff. Their courteous attitude and attention to guest needs added a personal touch that elevated the experience.

Leisure Partner

10/10

Exceptional

21 Mar 2025

Jeferson

Lovely stay at the property. Staff really helpful and friendly. A special thanks to Kevin from reception who made our stay very pleasant.

Leisure

10/10

Exceptional

12 Feb 2025

charles

Excellent services. Super friendly

10/10

Exceptional

22 Dec 2024

Matt

My second time here and once again everything was perfect.
The food was great and the rooftop bar has a good range of whiskey and a beautiful setting.
Kevin Nguyen and all the staff very friendly and helpful and we felt very welcomed

Leisure Partner

10/10

Exceptional

15 Dec 2024

Matt

Excellent staff.
Polite, friendly and helpful and informative.

Leisure Partner

10/10

Exceptional

11 Dec 2024

Timothy

The level of service at the hotel was truly exceptional, exceeding all expectations, and the staff demonstrated remarkable professionalism and warmth. In particular, I am profoundly grateful to Thang, whose consistent helpfulness, attentiveness, and wealth of information greatly enhanced my experience and left a lasting impression of hospitality at its finest.

Leisure Self

10/10

Exceptional

15 Nov 2024

Paul

The service level is like none other. We felt like more like family than customers. I highly recommend Le Premier!

Leisure Partner

10/10

Exceptional

23 Oct 2024

Mohammad Atif

Friendly and attentive staff. Center of the town and everything is at walking distance

Leisure Friends

10/10

Exceptional

10 Oct 2024

Rachel

Great location with a lot if restaurants and spas nearby

Leisure Self

10/10

Exceptional

07 Oct 2024

Stephen

Perfect location, easy walk to lots of stuff in the old quarter.

Leisure Partner

10/10

Exceptional

10 Sep 2024

William

Manager Kevin and his staff went above and beyond making sure I was taken care of. My trip to Hanoi had a lot of obstacles and Kevin and his staff helped me get through them all, from missed flight connections where we had to keep changing times for my airport pickup to the hotel getting information out and keeping guests safe when a typhoon hit Hanoi. 5 star operation and staff

Leisure Self

10/10

Exceptional

30 Aug 2024

Nancy

The staff is amazing! Very helpful and kind. Lots of street food nearby and very clean. Would stay here again.

Leisure Friends

10/10

Exceptional

29 Aug 2024

LIANGYOU

Good breakfast, good location. A very convenient location for tourist right smack at the center of old quarters.

Business Self

2/10

Poor

16 Apr 2024

Rebecca

The room I stayed in has a horrible sewage smell. The whole lobby was darkes out. The architecture is way too rustic and out of touch with the nearby hotels my friend stayed in. I would like to request for a partial refund for the suffering I went through in bearing with the sewage smell. I was too tired to try to communicate with the staff who x have poor understanding of my questions in English.

Leisure Friends

10/10

Exceptional

22 Feb 2024

Ronald

Excellent staff. Friendly and quick to help. Rooms are modern and breakfast, while limited in selection was delicious. I just wish i didnt need to pay for the gym downstairs. It should be included in the hotel price. 120k Viet Dong a day can add up quickly if your staying a while.

Leisure Self

10/10

Exceptional

19 Feb 2024

Ronald

Room and property was clean. The staff friendly and quick to help at all times. My room was quite due to it facing the temple area and not the road. It look liked it was just renovated and fairly modern. My room have a huge window facing down into the temple. Got a few surprised look from people looking up 😆. The buffet breakfast didnt have much options but it was filling and delicous and the staff at the buffet were attentive and friendly. My only complain is that they didnt say that you have to pay to use the gym downstairs. Its called Topgun and its not owned by the hotel. You have to pay 120k Vietnamese dong to use it. Regular customer have to pay 150k so i guess thats something. Lots of food option outside as well as massage and travel agencies to book tours with. Traffic could be horrendous around the area so give yourself some time to get anywhere.

Leisure Self

8/10

Excellent

01 Oct 2023

Foong

Strategically located in old quarter, excellent staff service especially front counter.

8/10

Excellent

19 Apr 2022

Marta

Great staff and great location.

Leisure Family

8/10

Excellent

12 Feb 2020

Garry

Depends on room.

Second time we stayed here (had one night away at Halong Bay) room not as good as first time.

Partner

8/10

Excellent

24 Jan 2020

Verified traveler

Property is great. I wasn't prepared for Hanoi old quarter. Very loud and busy....no fault of the property though.

Leisure Self

8/10

Excellent

14 Jan 2020

Minh Du

Great location

The location is really perfect.

Business

8/10

Excellent

11 Jan 2020

Erica

enjoyable stay

Enjoyable stay, nice staff, enjoyed the spa. All was clean. Nice to have breakfast at the hotel. Con was that while it’s convenient to be on a main road it was loud.

Partner

10/10

Exceptional

02 Jan 2020

JIN BUM

Good location, clean place with friendly staffs

Good location, clean place with friendly staffs. There was an ongoing construction next building and constant noise came along, but besides that all was nice. I would def. come back and stay again.

Partner

10/10

Exceptional

10 Dec 2019

Verified traveler

I loved the closeness of the hotel to the vibrant night life of beer corner and all the food places near by. The rooftop bar was a nice touch and the staff were really friendly and accommodating to our needs.

Leisure Family

8/10

Excellent

03 Dec 2019

Verified traveler

The rooms were big. I found several hairs in my shower which was a little off putting. The area around the hotel is very active but can be very noisy. The rooftop bar was pretty but it was empty when I was there.

Leisure Self

8/10

Excellent

01 Dec 2019

Verified traveler

Good hotel in center of old quarter

Overall, this hotel was great. Wonderful value for your money and comfy bed set up. Only thing is the noise level - the rooms back up right to the street, so it’s loud and not that relaxing. It’s a good trader off to be in the heart of the Old Quarter.

Partner

8/10

Excellent

01 Dec 2019

Verified traveler

Nice location, friendly staff and generous rooms.

The rooms are a bit dated with some signs of wear but nothing g that affected our stay.

Overall great hotel and would stay again

Leisure Partner

10/10

Exceptional

20 Oct 2019

Eli

Great location & Excellent serves

Great location, nice room, comfortable beds Very friendly stuff, especially Mr Lu- customers service manger, who was very friendly & helpful

Family

8/10

Excellent

14 Oct 2019

Verified traveler

We arrived at the hotel and were greeted by friendly staff. Mr Lu gave us some great recommendations of what to do in the city. Excellent customer service. Would recommend.

Leisure Partner

6/10

Pleasant

12 Oct 2019

Jay

Overall the hotel was good, however if you after a quite location this is not the hotel for you. It’s in the old quarter therefore very noisy especially at weekends if you planning an early night after site seeing. However the hotel is close to some great bars, restaurants and night markets. This hotel has excellent staff, the staff make this hotel worth staying. Very helpful, friendly and approachable.

Leisure

8/10

Excellent

31 Aug 2019

Alex

Location is great, staff very accommodating, food was good.

Leisure Friends

8/10

Excellent

24 Aug 2019

Jinyoung

Good location and reasonable price

This hotel is located in Old Quarter. Lots of bars are near the hotel. My wife and I stayed in the luxury double. The room was large enough. But, the water pressure was very weak. The breakfast service was good enough. In general, everything was satisfying.

Partner

8/10

Excellent

14 Jul 2019

Patrik

Great hotel but a bit noisy

Partner

6/10

Pleasant

02 May 2019

Verified traveler

I don't know much about the standard in Vietnam. I'm basing my opinion on Thailand's hotels standard since I'm frequent visitor to Bangkok.

The staff is friendly and efficient as expected from the Asian hospitality.
The rooms I stayed in are so-so, kind of dark without much lighting, and the facilities need some upkeeping.
The best part of the hotel is the roof-top terrace but the food served is kind of limited and not the greatest
Overall, I find the hotel price a bit pricey compared to similar hotels in Thailand. ( Should note, the food is cheaper in Vietnam than Thailand)

Leisure Partner

8/10

Excellent

02 May 2019

Verified traveler

Great place to relax in the hustle bustle

Great clean hotel - nice getaway in a busy neighborhood. The staff is so nice and the breakfast is amazing!

Partner

10/10

Exceptional

06 Feb 2019

Jon

Great hotel!

Fantastic hotel. Really lovely. Very comfortable bed. Great spa. Fantastic service. Bustling area with lots to do. One down side is the noise from the road but this did die down in the evening.

Partner

10/10

Exceptional

14 Jan 2019

Brent

The perfect honeymoon spot

We spent the last two nights of our honeymoon here and we were simply blown away. A beautiful hotel with amazing staff and a location that can't be topped. Would 10,000% stay here again.

Partner

10/10

Exceptional

08 Jan 2019

Lauren

Excellent stay - thank you MK!

It was fantastic. Staff were lovely and the rooms (and beds!) were great.
All of our group of 5 said they would recommend to others.

Friends

8/10

Excellent

30 Dec 2018

Verified traveler

Pros and cons of MK

Pros: The service was really good and helpful. The breakfast buffet was a bit small but had everything that would make you feel satisfied and full. The bed was on the good side. Slept really well both nights me and my partner stayed. No complaints there. Their fruits were realllly good (welcome fruits-tangerines and the watermelon from the buffet). The massage was good but the clothes they provided us was not on par, it was worn out.
Cons: There are no sound proof doors/walls. We were able to hear everything on the outside(hallway/rooms next to is) from inside our room. You can hear normal talking level and every footstep and probably could hear if they whispered. It was a mood killer. Could not have a romantic night.

Partner

10/10

Exceptional

01 Dec 2018

Verified traveler

Great Location and very helpful staff. Great hotel to stay at to experience Old Town, Hanoi

8/10

Excellent

31 Oct 2018

David Ross

Good central hotel very helpfully staff

Good size room but front rooms onto street very noisy staff nice & helpful breakfast was good just small things like milk yogurt & butter not cold otherwise hotel good spot in old town walking distance to most things & taxis very cheap. Traffic is chaotic you take your life in your hands every time you step outside.

Partner

10/10

Exceptional

21 Oct 2018

Verified traveler

Helpful staff

It was our first time in Vietnam and hotel couldn’t be more helpful arranging an airport transfer for us upon arrival and providing us with a map and recommendations. Spa treatments were great and ate in the restaurant too which was also lovely. Hotel is in the heart of the old quarter (ask for a quiet room) and easy to walk to most places from there.

8/10

Excellent

17 Oct 2018

Phil

Middle of old quarter

Perfect situation.
Can be a little noise.
Staff couldn't be better.
We would definitely come again

10/10

Exceptional

13 Oct 2018

Casey

Great stay

This hotel is great. The staff is wonderful. The spa is amazing also.

Friends

10/10

Exceptional

09 Oct 2018

natan

Good location and good service

Family

4/10

Poor

19 Sep 2018

Erica

Although the staff was lovely and very helpful I found the hotel to be in an unideal location hat was quite run down. I also found the room to be quite muggy and stuffy despite having quite a bit of room. The bathroom was quite old and needed some new cocking. I wouldn’t be surprised if there was mold in the room. The rooftop patio isn’t anything like pictured.

10/10

Exceptional

16 Sep 2018

Julie

Great location, polite and helpful staff. Clean, spacious modern room and bathroom. Awesome rooftop area where they serve very good breakfast which is included in very reasonably priced accommodations.

10/10

Exceptional

01 Aug 2018

Lawrence

MK hotel. Hanoi

The hotel was great. Used their airport pickup service. Room was great. Staff was friendly and eager to help. Location was ideal. In Center of the district. No doubt we will stay here again!

Partner

8/10

Excellent

16 Jul 2018

Verified traveler

The entrance of the hotel was great for having a drink and relaxing, especially when it rained and we needed cover but still wanted to enjoy lunch or a snack. The pho every morning for breakfast was delicious. The staff was friendly and helpful. Location was good if you want to be near shopping, local eateries and nightlife. There is one street filled with bars and tiny restaurants that come alive at night.

The only downside was the strange noise we heard every morning just before dusk coming from the ceiling. The first night, we thought it was people walking upstairs, but then we heard it again for the next 2 nights from about 2:30-5 am. We finally realized the noise was coming from rats scurrying in the ceiling. It was horrible and made it difficult to sleep because these sounded like BIG rats. We figured out the noises stopped around 5 am, which is probably when a lot of the kitchen staff arrives for work to start preparing for breakfast. Other than the rats (which we never actually saw, so we could be totally wrong, but I doubt it), we enjoyed our stay.

10/10

Exceptional

03 Jul 2018

Emma

Centrally located hotel in the French Quarter

Great spot to relax in the hotel spa or rooftop terrace & bar or immerse yourself in the hustle & bustle of Hanoi. I only spent one night, but everything was well-appointed, clean & comfortable in the hotel with a warm welcome & farewell from the lovely staff. The large foyer had its own cafe with great Vietnamese coffee etc., & area where you could wait in comfort for your tour bus or taxi to pick you up. We visited the Women's Museum taking a tuk-tuk through the crazy traffic (a couple of blocks south of the lake) & we walked back along the lake, taking time to enjoy a beer, absorb the atmosphere & the various evening activities taking place, before situating ourselves on a 6th floor west-facing restaurant terrace where we watched the sunset over the city. After eating delicious meals (once again), we strolled back towards our hotel through the maze of narrow streets, experiencing the busy night markets where bargains, souvenirs & banter with the lovely locals could be had. We cooled off & ended our evening with dessert (a final cocktail) on our hotel's rooftop terrace, before turning in for a comfortable & a peaceful sleep in our adjustably air-conditioned room.

8/10

Excellent

22 Jun 2018

MF

The staff welcomes you. They make you feel at home and make accomodations for you when needed. The food is not that good but it might be because of the region...

6/10

Pleasant

22 Jun 2018

Ronnie

The staff is very helpfull and friendly. My friend got sick and they were there to assist of in any need we had. They were prompt to pick us up from.the airport. The Mk Premier is located close to everything: restaurants, shops, bars, and some landmarks. One of the things I didnt like was the air conditioner. It was set up to go not lower than 18C so it was hot at night. Because of its location, it was noisy and hard to sleep at night.

8/10

Excellent

19 Jun 2018

kevinng

Nice hotel near to all restaurant and shop

Very nice room, nice breakfast, nice location for all night hot spot, but only night time may heard unknown water drip sound (from Air -conditioning?).

10/10

Exceptional

18 Jun 2018

Ricky

nice staff and facilities as described

The air-conditioner of my room broke down the day before checking out, it was too much hassle to change to another room. So the staff offered me an empty room next door for my staying and i didnt need to pack my stuff again.
I will stay there again if i visit hanoi

10/10

Exceptional

10 Jun 2018

Shandra

Fantastic stay

Stay was fantastic! Perfect location close to restaurant and bars! The staff were so accommodating and friendly! Made our stay extra special and were very helpful with booking tours and show tickets as well at no extra cost! Would stay here again in a heart beat!

Partner

10/10

Exceptional

09 Jun 2018

Verified traveler

Great place right in the heart of old city. Massages down stairs were great and reasonably priced. My room was perfect for single traveler. Staff helpful.

8/10

Excellent

03 Jun 2018

Verified traveler

A nice stay

When we arrived very early in the morning after an overnight train from Sapa, we were told by the lady at reception that our room wasn’t ready until check in in the afternoon which was fine but to just use a shower to freshen up they wanted to charge us which we weren’t very happy about considering we were paying guests. The room was nice, ours was facing the busy street and the noise was very loud but only until about 11.30pm. The spa treatments were really nice and breakfast was good.

Partner

6/10

Pleasant

02 Jun 2018

Verified traveler

A disappointing hotel

This hotel is located in a great spot. Very convenient to everything. Unfortunately, I think it needs a little work. In my first room the air conditioner would not get the room cool. After complaining, they moved me to another room where the air conditioner worked a little better, but barely. The thermostat will not go lower than 18 celsius, but it never got anything near even 28 celsius in my opinion. Hotels I have stayed at since had great a/c. The manager, Eric, was very good in trying to rectify some of the problems, which included poor wifi, a broken shade in the bathroom, damaged ceiling in the bathroom and walls in need of painting. But most things never got corrected. Each room had their own wifi, but for some reason my room 311 did not, and Eric had me use another room's wifi. I had another night booked here to stay after my trip to Halong Bay, but I canceled and booked at the Hanoi Allure Hotel around the corner at the same price, but a clear upgrade in accommodations. I wish I had booked my whole stay at Hanoi Allure Hotel. Management needs to put a little money and effort in upgrading the MK Premier Boutique Hotel as the location and staff are excellent, but the facility is getting run down.

10/10

Exceptional

30 May 2018

Nicholas

great rooms/service and location

Rooms were clean and comfortable. Free breakfast was delicious. The spa service in the basement was great. The noise at night could be alittle loud but it dies down at midnight when the bars have to close. But its worth it since you are smack dab in the middle of the old quarter and a block down from beer street.

Friends

10/10

Exceptional

28 Apr 2018

jean paul

Good value for money

Very central position. Room well sized and clean. Breakfast was ok. Staff was very efficient to organise taxi, tour etc. Would stay again

Partner

8/10

Excellent

04 Apr 2018

Verified traveler

Nice hotel for the old town

Hotel room was dark and basic no window in room so felt really clostrophobic - location was excellent and being in the heart of the old town made it super convientient

Family

8/10

Excellent

02 Apr 2018

Liane

boutique hotel in old quarter area.

We stayed here for 2 days 3 nights. i was happy with location in terms of proximity to lake and markets. we've stayed in old quarter twice before so knew what to expect for the nightly gong show down what we referred to as \"beer alley\". unfortunately be ause of yhe openness of yhe outside to the various hallways the noise was a bit off putting. The brick buildings are generally more soundproof.

For general housekeeping the place could use some lessons in washroom cleanliness (grout needs serious mold and mildew remover and grout cleaner in general on the floor). And the design is a bit challenging for towels since the sink and towel rack are not close toghether.

Walls could use repair in several places ans elevator doors have the enamel falling off like they renovated the rest of the building but then ran out of money and/or energy.

The roof top deck is a nice touch but dont expect too much of a view from the 6th floor.

Breakfast buffet is nice and fresh and stocked continuously with small amounts.

10/10

Exceptional

17 Mar 2018

Barbara

Loved this hotel!

MK Premier Boutique Hotel is the perfect place to stay in the heart of Hanoi's old town. It's a very stylish hotel with a great rooftop bar and restaurant. The Banh mi shop by the entrance makes fantastic sandwiches, and the spa treatments were wonderful. Great value and service. We highly recommend this hotel and would definitely stay hear again.

10/10

Exceptional

15 Feb 2018

Millie

Great staff

Comfortable and clean. Good breakfast. Centre of Old Quarter. Not too noisy. Enjoyed stay.

10/10

Exceptional

20 Jan 2018

Novak

MK Premier Hanoi

Great location, staff are very helpful and friendly.

Family

8/10

Excellent

05 Jan 2018

Eugel

Very good hotel in the Old Quarter

Good sized room, clean and comfy. Good amenities, effective aircon and wifi. Pillow was too high for me, rainshower was a bit weak, room could be brighter, thin walls let in noise. Other than that, I enjoyed the stay. The hotel lobby was spacious and stylish, good spa was well-priced. Breakfast was adequate. In the middle of the Old Quarter, so many shops and restaurants in the area. I would stay here again.

Family

6/10

Pleasant

23 Dec 2017

Verified traveler

The hotel is in a great position and staff very helpful. The only issue was that an animal of some sort was in the ceiling and running about which was quite loud. I did stay here again a few days after the first stay and the staff moved me to a different room which was fine. I'd stay again.

10/10

Exceptional

23 Dec 2017

Verified traveler

Great location and affordable

Great location and centrally located to nightlife area. Plenty of food vendors and bars located outside. It is on a lively street so it can be noisy for the light sleeper. Breakfast buffet was great.

Partner

6/10

Pleasant

23 Nov 2017

Allan A.

Do not say to their guests hello.

Some hotel staff people do not express their greetings to guests.

Family

6/10

Pleasant

18 Nov 2017

Verified traveler

Below average hotel.

I was assigned a dingy room. Walls were dirty and pretty sure I had a window in my booking but received a room with a tiny hole as a window. Staff was not very helpful and my stay was not memorable. Wouldn't come back. Expensive for what you get. Booked much better 3 star hotel for much less.

10/10

Exceptional

12 Nov 2017

diana

Hotel stay

Great location, even better staff. Walk outside the hotel and you’re in the bustling part of town with tons of shops, massage places, and restaurants. The staff was extremely friendly and helpful when booking excursions. Spa was wonderful. Only downside for me was the bathroom in the rooms. There is no separate shower stall. Basically the shower is the whole bathroom. So you are showering with the toilet and bathtub and the water doesn’t drain well which makes it very messy.

8/10

Excellent

05 Nov 2017

GJ

Nice hotel. Good location.Rooms were very spacious and well equipped. Would stay here again if in Hanoi.

10/10

Exceptional

03 Nov 2017

Crispin

Absolute gem

We had a fantastic stay at the MK Boutique Hotel at an extremely reasonable rate.
The staff were a delight and the facilities were an oasis in the hustle and bustle of Old Hanoi If you cant handle chaos please don't bother to go to the area and complain about it. The town is vibrant the roads are buzzing with motor bikes and cars, and you need to keep your wits about you, but if you walk with care and keep a steady pace the locals are adept at avoiding you , and with no abuse or any of the constant horn blowing you get in India
If you are going to stay you must take advantage of the spa treatments which are incredibly professional and extremely good value.
Loved the area, loved the staff and very, very happy with the facilities provided, if you don't like this hotel then you have picked the wrong holiday.

8/10

Excellent

10 Oct 2017

Bryan

Excellent location in Old Quarter and City

Check in and Check out process good. Reception claimed our bedding arrangement was not included in our booking, but our confirmation clearly showed bedding arrangement requested. Staff very friendly and accommodating.

Partner

8/10

Excellent

03 Aug 2017

Verified traveler

Great service

Nice room but can hear the noise from outside and the street. Food is average, service great

10/10

Exceptional

27 Jul 2017

Gytb4

stunning!!

the hotel was incredible...and the staff very helpful.

10/10

Exceptional

06 Jul 2017

Chris

Nice hotel in old quarter.

Great location, staff and amenities. Loved the breakfasts.

10/10

Exceptional

02 Jun 2017

Clarence

Great hotel!

Amazing new hotel! Loved everything about it, bathroom was amazing as you have the option of a bathtub or a standing shower, or a rain shower in the bathtub. Price was pretty decent too. Breakfast was good too with variety.

Family

10/10

Exceptional

27 May 2017

A.B.

Clean and modern hotel in the heart of Hanoi

The MK Premier is a beautiful hotel right in Hanoi's Old Quarter. Everything is new and modern, and the rooms are spacious. The rooms are also so quiet, you'd have no idea that Hanoi's busiest neighborhood is right outside. The included breakfast on the rooftop is beautiful and the staff were incredibly friendly and helpful. I would definitely stay here again!

8/10

Excellent

26 May 2017

Daniel

Good Hotel, great staff

The hotel is in the middle of the French Quarter in a very busy street.
The staff is great, always trying to help and always smiling. It has a very nice bar at the roof top.
The room are in good condition and my complain is about the shower that has not pressure and the shower drain needs some serious work.

10/10

Exceptional

05 May 2017

Verified traveler

Clean, neat Boutique hotel in heart of old quarter

Hotel is on one of the busiest streets in old quarter of Hanoi. It can be quite noisy at night on the outside but rooms are pretty sound proof. Showerhead had some leaks but the rest of the facility was okay.

Partner

8/10

Excellent

03 May 2017

Verified traveler

Gem in Old Quarter

Great location, near the buzz of the old quarter, near to all the eateries, bars... but not good if you want an early sleep. Got upgraded and that made my stay in Hanoi almost perfect.

8/10

Excellent

30 Apr 2017

Anna

In the middle of the old town action

Great location right in the middle of the old town. Rooftop bar is nice but better to go down to the street for all the action.

Partner

6/10

Pleasant

26 Apr 2017

Sophia

Average hotel

The room was nice and clean. Good location. The only problem I had was the bathroom. The showerhead is in-built into their bathtub, but there is no stand for the showerhead. So it was really difficult to shower in their bathtub.
It also gets quite noisy from all the hustle and bustle outside. Found it difficult to sleep at night.

8/10

Excellent

20 Apr 2017

Verified traveler

Quite good

10/10

Exceptional

15 Apr 2017

Verified traveler

Close to everything in the Old Quarter

Clean, friendly and helpful staff, everything in the old quarter is at your fingertips

10/10

Exceptional

14 Apr 2017

Paul

Great Hotel

Amazing hotel in the best location in old Hanoi. Awesome breakfast, rooftop, spa, service and room. Highly recommend.

Partner

10/10

Exceptional

05 Apr 2017

Orang LLama

Great Hotel, newly renovated, great location

My family stayed there (2 rooms) and had a great time. Staff were friendly and helpful, and helped us to keep our Goose Liver Pate in the hotel fridge (bought from Bánh Mì Nguyên Sinh at Lý Quốc Sư (just opposite Pho 10 Lý Quốc Sư)

4/10

Poor

31 Mar 2017

Jacqui

Disappointing hotel.

Apon arrival we were told that the Premier room we had booked for 2 nights was not available due to electrical issues, so we were down graded to a small standard room which too may have had some small electrical issues as the bed side lamps continually flickered when turned on. We were not informed of the of the room change prior to arrival yet it seemed to have been a problem in the days prior as the hotel manager Eric then stated that other guests had chose to receive a refund and stay elsewhere. As it was late in the day when we arrived we decided to continue with our 2 night booking as Eric promised the Premier room which we had originally booked would be available for our 2nd night, which it was. However the maner in which it was dealt with from the start to the end of our stay was very unprofessional. We did not feel safe in this hotel, it was very noisy and definitely not 4 star! Be aware that it seems most of the rooms with a balcony share the same balcony space and are only divided by pot plants so you may find that other people could possibly come onto your balcony area if they wanted to.
Eric did offer as compensation 1 drink each at the rooftop bar and free airport transfer back to the airport which again became a disaster as we were by then staying at another hotel in Hanoi and the car Eric had arranged for us did not turn up. Our new hotel staff had to call Eric again to sort this out. Be ware when booking this hotel!

2/10

Poor

21 Mar 2017

Verified traveler

Horrible service, booking all messed up

Rude front desk informed us our room was messed up would be ready for hours. After waiting for hours it was the wrong room set up and the staff simply shrugged it off. Would never ever stay here again.

6/10

Pleasant

16 Mar 2017

Verified traveler

Convenient Location but cautious with street noise

Downtown areas and packed with tourists. Room was reasonable and acceptable. Main selling point is due to the location. Breakfast could be improved with more varieties. Light sleeper might has trouble due to the street noise.

8/10

Excellent

20 Feb 2017

luis fernando

Oasis in old town

Nice room with balcony and bathtub , nice service and confort.

Partner

8/10

Excellent

11 Feb 2017

Guy

Très charmant , surtout merveilleusement situé

Partner

10/10

Exceptional

07 Feb 2017

Ripple

My husband and I spent our last night of honeymoon trip at this hotel. The staff's super nice and they presented us a honeymoon cake as a surprise! We felt very pleasant and convenient here as it's in the old quarter of Hanoi. We love exploring the side streets. Though the streets are crowded in the evening and night time, it's amazingly quiet during the bedtime. The stay's wonderful!

Partner