Name: Sunline Hotel
Address: 18 Bao Khanh Lane, Hoan Kiem, Hanoi, 10000, VN

10/10

Exceptional

27 Jun 2026

Vincent

Stopped here many times before nice hotel friendly staff and great location

Partner

6/10

Pleasant

24 May 2026

Farzana

Small rooms and difficult to maneuver with lots of luggage. Good location if you want to be right in the middle of the action. Buffet was okay - not bad but not great. Staff are very friendly and helpful. AC works good. Internet to watch tv was choppy.

Family

10/10

Exceptional

21 Feb 2026

Marsha

Lovely staff

10/10

Exceptional

24 Jan 2026

Neil

Good location and price. Brilliant shower with high pressure ( but I was on the second floor). V.good WiFi. The staff were great, particularly Hani on front reception. Very informative and helpful young lady.

Self

10/10

Exceptional

28 Jul 2025

Stephanie

All staff was very friendly and accommodating. Centrally located and convenient to many sites in the old and French quarters.

Leisure Self

10/10

Exceptional

25 Apr 2025

Nanna

Really nice hotel, and the kindest staff!

We had such a nice stay! We tried another hotel in Hanoi, and Sunline was so much better, for almost the same price.
The breakfast buffet was fine. Not the biggest, but makes sense since the hotel is not that big. Therefore I liked that you could order some ekstra breakfast dishes, included in the price.
Loved the rooftop bar! Great drinks and really nice view of Hanoi, especially at night.

Partner

10/10

Exceptional

19 Apr 2025

DANNY

Great location. Very clean and safe.

Family

8/10

Excellent

14 Apr 2025

KRS

A perfectly appointed hotel. Very close to the action, however, removed enough for when you needed some quiet. Very friendly staff, decent breakfast, clean facilities.

Leisure Family

10/10

Exceptional

14 Nov 2024

Shona

This is the second time I have stayed at Sunline Hotel. This time for 4 weeks. Wonderful! Service, cleanliness help and friendliness of the staff superb. Will definitely stay there again on my next trip to Hanoi. Very highly recommend

Self

10/10

Exceptional

02 Oct 2024

CHARLES

I stayed in Sunline Hotel while I visited Hanoi for 4 nights and 5 days. Hotel staff were so nice and professional. They went out of their way to make sure my stay was comfortable. The room was nice and clean. I loved the hard wood floor since I am allergic to dust. The room was so quiet and I was able to get good sleep during my stay. Sunline Hotel is located close to everything such as night market, Dong Xuan Market, Long Bien Market, and many local shops and restaurants. I would highly recommend Sunline Hotel to anyone planning to visit Hanoi. Thank you, Sunline Hotel Staff. You all made my trip to Hanoi very special.

Leisure Family

10/10

Exceptional

13 Sep 2024

Bab

Only compliments

Family_with_children

8/10

Excellent

17 Jul 2024

SON

We had a pleasant stay. Like most hotels in the Old Quarter, the rooms are small and the area is crowded. The breakfast was good, but the selections are limited. The hotel area is blocked off each night during the weekend, making checking out and getting our luggages to the taxi rough because we had to walk a block to the taxi. Their staff help wheeled our luggages to the taxi. We are so thankful for that extra care. On the plus side is the nearness to the Sword Lake. It's just 2 blocks away.

Leisure Family

10/10

Exceptional

12 Jul 2024

Vincent

I have booked a few hotels lately going of reviews and stars rating the hotels have not matched the same. I can say this has i have booked an extra 7 nights and would stop in here again.

Leisure Partner

10/10

Exceptional

02 Jul 2024

Nhi

Very comfortable even though rooms are tight. Clean and staff are nice and professional

Leisure Family

10/10

Exceptional

09 Apr 2024

Joseph

The staff the staff the staff. I literally felt like I was walking into a 5 Star hotel with the way I was treated.

As soon as I stepped out of the taxi a member from the staff whisked my bags away to my room. Check in was fantastically easy and the person I would have to say I interacted with the most was Long. This guy was a Rockstar for service. Constantly checking in to make sure everything was ok. Professional, friendly, great english speaker and a wonderful person to have working at the hotel.

I will always book this hotel every time I am in Hanoi.

Air con was good. Wifi was decent durring the day but will throttle down a bit late at night just fyi for remote workers.

10/10

Exceptional

26 Feb 2024

Anthony

The front desk staff are excellent. The hotel is clean and is the best hotel we stayed at in Vietnam. The breakfast can be improved, more fruit, perhaps.

Leisure Partner

10/10

Exceptional

24 Feb 2024

Marree

Great location and friendly staff. Hotel very neat and tidy. Very comfortable stay. Would recommend.

Partner

10/10

Exceptional

23 Jan 2024

Shu Hua

The hotel is clean and in the great location. My flight delayed due to heavy snowstorm in Vancouver so I missed 2 flights. The hotel helps me to reschedule the Halong Bay tour and cancel the other tour without fees. The staffs are very helpful and friendly. Special Mr. Long who greets the guests in dining room every morning and do his best to make the guests feel welcome.

Self

10/10

Exceptional

20 Dec 2023

Gerald

Very close to Hoan Kien Lake.

Leisure

10/10

Exceptional

06 Dec 2023

Jeanette

Beautiful hotel right in the center of good cafes, restaurants and bars, easy 3-minute walk to the lake view. In the midst of The old city center, traffic is chaos but this hotel is on a quiet corner, really well located. Room and bathroom were spotless and high quality.

Leisure Self

10/10

Exceptional

19 Nov 2023

M'Lee

Hotel was very clean with good amenities, and is in a great location in the Old Quarter. Large variety of restaurants and shops nearby as well as Hoan Kiem Lake which had many weekend events going on. Despite the bustling location, rooms were quiet and peaceful though. The staff was also incredibly kind and helpful. They helped us to communicate with locals, organize ride services, and gave recommendations for navigation and food. The customer service manager at the Paon location even sprinted after our van to make sure we got the correct ride. Would definitely recommend this location to anyone staying for a short or even longer period of time, and would return to it if we are in Hanoi again.

Leisure Friends

10/10

Exceptional

24 Oct 2023

Leti

Awesome location and simplicity.

This was a very well located place, although it's a very simple hotel the service is impeccable and the staff is kind, helpful and awesome.

Self

10/10

Exceptional

18 Jul 2023

Shruti

The hotel is well located and there are heaps of dining/shopping options at a walking distance. The room was spacious and comfortable. Breakfast spread was simple yet nice.

The first room we were allocated had an odd smell due to new floorboards. The staff quickly acknowledged that and allocated another room to us. The staff is friendly and helpful!

We opted for airport pick up for VND 450,000, but on the way back found a car on Grab for VND 300,000. Would definitely stay here the next time we are in Hanoi.

Leisure Partner

10/10

Exceptional

03 Jul 2023

evan

Great small hotel in a great area! But the staff is what makes it worth the stay. Friendly to chat with and always willing to help with anything you need.
Would stay again for sure :-)

Leisure Self

8/10

Excellent

19 Mar 2023

HeeDong

Everything is ok

Business_and_leisure Self

6/10

Pleasant

16 Mar 2023

Andrew

The property was okay. Very dated for the area. Stayed in a competing hotel around the corner that had far more amenities. Hotel was very clean, and staff was amazing, but like I said very dated.

Leisure Friends

10/10

Exceptional

22 Feb 2023

Vanessa

Hotel lovely stay

This hotel was amazing from the hotel rooms to the staff. We were able to leave our bags there when we got there early off our flight.

Friends_and_family Friends

10/10

Exceptional

21 Jan 2023

Jill

Lovely hotel and staff, great location, and good size clean rooms. I’d definitely come back.

Leisure Friends

8/10

Excellent

29 Dec 2022

Graham

Lovely Stay

Nice hotel in an excellent location on a quiet street in the old quarter of Hanoi.

Partner

10/10

Exceptional

02 Feb 2020

BB

Great location. Located inside the Old Quarters but on a quieter lane where there are restaurants, hotels but not the night markets or street food. So it is quieter and I like it. The staff here are very friendly although they speak little English. They are polite and help as much as they can.

Our exe. twin room is on the 6th floor and we like the comfortable bed and pillows. The room is clean and nice. It is 5 mins walking distance to St. Joseph's Cathedral and Hoan Kiem Lake. It is possible to walk from here to the Train Street (13 mins), Dong Xuan wholesale market (15 mins), Hanoi Opera House too. But it's easy to get distracted by all the shops along the way.

Leisure Partner

8/10

Excellent

04 Nov 2019

Verified traveler

It is located in the central of Old Town. Many good restaurants and shops nearby. We can walk to the lake. Room is big enough for 2 people but shower room is too small.

Leisure Family

10/10

Exceptional

14 Oct 2019

mun

Great Stay. A 10.

I will stay at Sunline again. Stacks right in the middle of old quarters n a quiet street. The front desk Receptionists are great n courteous especially Ms Gaing The staff are very helpful. Rooms comfortable. Cheers

10/10

Exceptional

15 Sep 2019

Alan

Great location

Great hotel and even better location, breakfast was good and the staff were very nice and helpful

Partner

8/10

Excellent

25 Aug 2019

Kim

Hotel is modern and in a great area to stay if you want to be around Ha Noi's old quarter and lake precinct. :)

Partner

8/10

Excellent

16 Jul 2019

Verified traveler

It is located in a great location and on a quiet street. There is food and shopping nearby. Able to walk to everything and if not, the staff will help get you a cab.

Leisure Friends

10/10

Exceptional

01 Jun 2019

Mr

Great place to stay inn........................................

Leisure

8/10

Excellent

15 May 2019

Verified traveler

The hotel is in a good spot as you can easily walk to most places . It is also quiet at night . Staff are friendly and helpful

Leisure Partner

8/10

Excellent

22 Apr 2019

Verified traveler

Good value for money

Service was great, the receptionists were attentive and helpfully assisted with maps and phone calls with drivers. Location was great as it was close to the lake and cathedral. There could be some improvements as facilities were a bit old - but it’s definitely good value for money.

Partner

10/10

Exceptional

06 Mar 2019

Maria

Peaceful location in busy city.

Great service hotel with good breakfast. Peaceful Location in quieter street still in walking distance of lake & immediate attractions .

Partner

10/10

Exceptional

23 Feb 2019

Verified traveler

Excellent hotel in perfect location.

My second visit to this excellent hotel. Location is perfect for the lake and old quarter. Staff are professional, friendly and helpful. Rooms are very comfortable and clean. Wifi effective. Hotel will store your luggage if you go on a brief tour. Luggage scale available. Reasonable room rates. Highly recommended.

8/10

Excellent

03 Dec 2018

Verified traveler

Worth the money

Hotel is in a great location near to markets and tour departure areas.
Staff were friendly and accommodating.
Stayed in the honeymoon suite, but that name doesn't have much bearing on the room itself. Don't be fooled by the photos, made to look big but in reality quite small. No shower cubicle but shower attachment was adequate. A strange smell lingered but that was cleared by opening the windows/ doors. There is no balcony to walk out onto, but patio type doors open up so can lean out to take in the atmosphere below.
Some very nice family restaurants along the road catering for all tastes.

Partner

10/10

Exceptional

08 Nov 2018

Kaz

Nice hotel, in a great location, steps away from busy Hanoi streets.

10/10

Exceptional

31 Oct 2018

Jared

Great experience, great location, great service!

Great location. Even on the 2nd level, the noise of the traffic did not affect my rest. Any from reception remembered I was very sick when I checked in and she asked about how I felt when I checked out two days later. Very thoughtful of her and very much appreciated.

8/10

Excellent

30 Sep 2018

MJ

While I was taking some rest around 2pm, there was some construction going on somewhere in the building. A terrible noise was continuing for several hours every day during my stay, but I didn't have any notification from hotel staff. I think they had to notify me about the construction when checking in.

10/10

Exceptional

22 Aug 2018

Michael

Oasis of calm

In the middle of the frenzy that is Hanoi old town it was always nice to return home to the Sunline. The staff are very friendly and accommodating and the rooms were clean and spacious. The free breakfast was also amazing!!

Friends

10/10

Exceptional

18 Aug 2018

Ian

Lovely hotel, second stay.

Airport pick up, and straight to the hotel. Quick check in, and a room upgrade (Bonus). The foyer was getting a new lick of paint, but it wasn't an issue. The rooms are comfortable, airy and clean. Nice big bed. The breakfast was fine and the restaurant staff very nice. Also thank you to Ms Moon and the reception staff for arranging transport for me in Saigon. Very helpful.

10/10

Exceptional

06 Aug 2018

Verified traveler

Great hotel

Really great hotel in a good location. Staff very helpful.

10/10

Exceptional

09 Jul 2018

Wei

Excellent experience one more time (stayed in September 2017). Lobby staffs are very helpful provide local shopping guidance. Breakfast buffet is my favorite - plenty of fresh local and western food. Waitress in restaurant (Yen and Diem) are extremely nice.

I used to stay in Hilton Garden Inn. Glad made the switch - better location too.

10/10

Exceptional

15 May 2018

Verified traveler

Noisy neighbors but with a phone call to front desk, the noise was kept to a minimum. Room was a bit small but the windows with small balcony was beautiful and worth it.

10/10

Exceptional

19 Feb 2018

john

This is a super hotel: friendly staff, beautiful rooms, very good located. This was the best hotel we had in Hanoi.

Partner

10/10

Exceptional

16 Feb 2018

john

It was superb to stay in this hotel, I can recommend this hotel to everybody.
It was our best stay in Hanoi.

Partner

10/10

Exceptional

07 Feb 2018

Verified traveler

Stuff very friendly. Had a great time.

Partner

10/10

Exceptional

04 Jan 2018

ChooHui

Good place to stay

Very good location with many shops and restaurants. Nice staffs! Nice and cozy room. I enjoyed very much!

8/10

Excellent

27 Nov 2017

Verified traveler

great hotel except the water.

The location was great, the breakfast was good, and the hotel room was nice. The only complaint I had was that to get hot water you had to run the sink and tub for 20 minutes then it would get hot and by hot I mean 3rd degree burn hot. Also I went in November and it was super cold in Hanoi. Unfortunately there was not a heater in the room.

Family

8/10

Excellent

14 Nov 2017

Craige

A little gem

Great location, just a few minutes' stroll to the lake and right in the hub of everything. Intimate feel. The staff, without exception, were genial and helpful. Breakfast is really good and diverse catering for eastern and western palates.

10/10

Exceptional

10 Nov 2017

Kathleen

Great people, great location, reasonable price

Family

10/10

Exceptional

23 Oct 2017

Ian

Nice boutique hotel

Stayed here four nights. Room clean and comfortable, with a huge bed. Hotel is well located in the old quarter. Close to lake, bars and restaurants etc. Will stay here again on my next visit.

10/10

Exceptional

23 Sep 2017

Karen

Great hotel, perfect central location

I definitely recommend this hotel! The proximity to downtown, accommodating staff, amazing breakfast buffet, and clean/comfortable rooms are some of the hotel's highlights. The staff arranged a day trip to Halong Bay for us (4 people) that included a hotel pickup. Anything we needed or had questions about, the staff was there to assist us. Everywhere we wanted to see was within walking distance. The breakfast was fantastic, consisting of a variety of hot and cold options, made-to-order eggs (the omelette was out of this world), and delicious fresh fruits. Wifi in the room was fast and the bed was extremely comfortable. Nice water pressure in the shower, too. Overall great place to stay in Hanoi!!!!

10/10

Exceptional

08 Sep 2017

Adhiraj

We got a free upgrade to a room with a balcony which had a cosy feel. Great location

Partner

10/10

Exceptional

08 Sep 2017

David

Great Hanoi hotel

Gorgeous hotel right in the heart of old Hanoi

Partner

10/10

Exceptional

07 Sep 2017

Verified traveler

Great stay

In the heart of this amazing city. The room was clean and quiet. The staff were very helpful and friendly. Great breakfast buffet with choices. Good Wi-Fi. Lots in short walking distance. Tours can be organized easily.

Partner

10/10

Exceptional

04 Sep 2017

Weid

Very comfortable stay

Pro: The room is super clean. Staffs are very friendly. Beding is similar too Hilton's. Varity of breakfast buffet choices. Very good location, close to everything.
Con: towels is a bit old, but very clean.

8/10

Excellent

14 Aug 2017

RICARDO

nice good for rest and well localted

Nice for rest, is well located in Hanoi Old Quarter very nera to the lake.

10/10

Exceptional

08 Aug 2017

Neil

Great hotel in excellent location

Great hotel if you want to stay in old quarter. Hotel staff were amazing. Breakfast was included and choices changed everyday. Mr Tu was the chef and welcomed us every day. Would definitely recommend to others.

10/10

Exceptional

30 Jul 2017

CBot

Great Tucked Away Hotel

I have stayed three times at this hotel and will definitely stay there again. The hotel is clean, fresh, and very well run. The rooms are excellent quality with the added bonus of double glazed full length windows (in those with a balcony at least). This along with it being on a quiet street in the old quarter with Hoan Kiem Lake just a short walk away makes it a terrific place to stay if you want to be in the thick of things but able to sleep and take a break from the busyness of Hanoi. The hotel is a has a quality, almost grand look about it from outside. Inside, the marble floors etc can be a bit echoey and the entrance is clean, inviting, but a bit stark. A roof top bar or something where it was inviting to hang out in a common space would be a great addition. Breakfast is pretty good. The staff are very friendly and professional and make a point of remembering me each time.

10/10

Exceptional

09 Jul 2017

Steve

Great Hotel in good location

We stayed one week and thoroughly enjoyed our stay. Hotel staff were fantastic and so helpful.
The hotel is located in the Old Quarter of Hanoi around the Hoan Kiem Lake area. It was great to see the weekend activities around the lake (very family orientated)
Would definitely recommend anyone to stay there. Great breakfast too!

10/10

Exceptional

29 Jun 2017

Verified traveler

Overall okay

Was travelling with boyfriend and his parents
. We were quite happy with the hotel and the location. The breakfast was amazing. Overall we were very satisfied. The last 2 days' stay, even though the hotel promised us to reserve 5th and 6th floor rooms for us, we did not get it only to be informed that it was not available. Feel a bit unhappy as it was empty promises and confirmation from the hotel

Partner

10/10

Exceptional

20 May 2017

Simon

4 night stay at amazing Hanoi . In a great hotel

The hotel was amazing . All the staff were there to help when needed . Really enjoyed my stay at sunline hotel I'd recommend it to anyone staying in Hanoi . Also they helped with trip to ha long bay. And location is great we could just walk everywhere. Really enjoyed Hanoi and the hotel helped make that .

Partner

10/10

Exceptional

19 May 2017

Verified traveler

Very enjoyable boutique hotel in the Old Quarter

Very enjoyable boutique hotel with great staff. Location is right in the middle of the old quarter with all of the great eating spots, bars, shopping and all the old quarter entails. Close to the fabulous lake. Found the room very comfortable - bed was very comfortable - bathroom clean and very workable. Wifi was excellent, fast, unlimited. All in all a very pleasant experience - I will be returning there.

6/10

Pleasant

29 Mar 2017

Wenny

Super convenient location

It was a bit awkward reaching the hotel because of road closure. The porter quickly walked out a few streets to greet us and walked us to their hotel.
On checking in then walking through Corridor to our bedroom, there was a strong smell of tobacco with no doubt someone must have done smoking before.
We felt necessary to report this issue, the manager the next day made an apology to us stating that they'll put non-smoking signage in multi languages on our suggestion and make it more visible to read.
It is for good hotel reputations that they should mean it for truly non-smoking buildings!

Partner

10/10

Exceptional

23 Mar 2017

Sharon

Devine!!!!!

Fantastic stay, delightful staff so helpful especially Mr Long on the front door. He made wonderful suggestions and recommendations. Room was lovely with street views, close to the lake right in the heart of the old quarter. Devine breakfast....would recommend to friends and family.....thank you.

10/10

Exceptional

13 Mar 2017

john

Modern friendly hotel with excellent breakfast. Good location in quiet street in Old Town: plenty of restaurants nearby & v/nice pub opposite hotel.

Partner

8/10

Excellent

13 Mar 2017

Verified traveler

very nice

nice clean hotel. great staff. fast wifi. very convenient location close to everything we need to check cafe, restaurant and tourist spot in the area.

Partner

10/10

Exceptional

19 Feb 2017

Claus

Pleasent stay

The hotel staff was great, always there and helpful a speak very good English .
Hotel is in a great location, many good restaurant close by.
Breakfast from 6 -10 am was wonderfull
I would stay there again no problems, it made our holiday a happy one,

10/10

Exceptional

16 Feb 2017

Claus

Nice place

Close to where ever you want to go too
Nice breakfast

8/10

Excellent

09 Jan 2017

Keith

Fantastic, friendly service from porters to receptionist to breakfast room staff. They had an issue with overbooking, and we were downgraded to an ordinary room, but the manageress made it up with a free airport transfer. A wonderful experience!

Partner

10/10

Exceptional

08 Jan 2017

Ron

Heavenly Hanoi Hotel

Amazing Staff and Hotel. Perfect location!

8/10

Excellent

26 Nov 2016

stephen

Hanoi holiday

We stayed 4 days in Hanoi. The hotel was good. The staff at reception were very good they organised our Halong bay tour at very short notice and at a reasonable price. We left Hanoi on a Sunday when the roads are closed off around the hotel so they walked our luggage upto the top of the road and got us a cab to the airport. The room was small but comfortable the bed was huge. Would recommend this hotel and we would stay here again when we visit next time.

10/10

Exceptional

17 Oct 2016

Carol

The hotel was located in the old town walking distance to just about everything.

Family

8/10

Excellent

12 Oct 2016

Irene

Good location, quiet room

Easy walking distance (2min) to Hoan Kiem lake and Old Quarter. Double glazed windows- quiet room even though above street. Very clean with all standard amenities. Breakfast was good too.

10/10

Exceptional

12 Oct 2016

Gregory

There are two Sunline Hotels in Hanoi, as far as I know, and I wasn't sure which one to stay at -- but this one was pretty good location-wise and not noisy or hectic as I'd feared, being rather central. Capable service, really good breakfast, and very clean, comfortable rooms made this a great stay.

Partner

8/10

Excellent

25 Sep 2016

Mike

Good establishment at a fair value

The Sunline is in a good location for the Old Quarter District making walking a viable option to get around. There are a number of good restaurants within the immediate vicinity. The accommodation is of a good standard, with the room being clean and we'll serviced. The staff are good and speak good English. The breakfast is adequate and definitely nothing flash. Although this hotel is nothing flash, it is well appointed, convenient and worth considering for a stay in Hanoi.

Partner

10/10

Exceptional

25 Sep 2016

Subhrendu

Good location, friendly staff

Very good location, friendly and helpful staff and good breakfast buffet.

10/10

Exceptional

23 Sep 2016

Mike

Good location and hotel

Great location, good hotel and staff.

Partner

8/10

Excellent

18 Sep 2016

Carl

hotel in Ha Noi

Sunline hotel is 2 min walk to the lake and on one of the quieter streets in the area. It is also in a convenient location. The staff are pleasant and ready to help. The breakfast had good variety, the rooms were clean. The balcony was on the small side, enough room to stand but not enough room to fit a chair. Would I stay here again? Yes, we did.

10/10

Exceptional

05 Sep 2016

Michael

Perfect Stay

Absolutely perfect. Staff were attentive and polite, they were very accomodating to our needs. Hotel was clean and rooms were big and to a high standard. Great location with a good pub across the street. Top rate and would highly recommend.

Partner

8/10

Excellent

04 Sep 2016

Richard

Great location great staff

Great hotel friendly staff. Negative is that when you want to spend a rainy afternoon in your room the TV only gets 3 English stations no movie channels no cnn. Very boring watching Discovery Channel all the time.

10/10

Exceptional

25 Aug 2016

paul

good hotel in the old quarter

the hotel met us promptly at the airport and staff were extremely good, the location is very good in the old quarter and is handy to good cafes and shops, pays to walk around for first day if you have time to find best cafes and shops,

8/10

Excellent

31 Jul 2016

Verified traveler

Near to the lake

except the extra bed not comfortable
and suitable no complaints on others

10/10

Exceptional

27 Jul 2016

Tzu Chun

Must stay!

Loved it! Absolutely fabulous to stay at. Close to everything!

10/10

Exceptional

17 Jun 2016

Monika

Great location within the busteling Old Quater

Super friendly and helpful front desk, speaking very good english. All employees service oriented and knowledgable. We shall return after pir Ted River Criuse!

Partner

10/10

Exceptional

04 Apr 2016

Carmel

Great staff in an excellent hotel.

This hotel sets a great standard, with an excellent buffet breakfast and clean, spacious rooms. The staff were exceptionally helpful and could not do enough for us. Their English is excellent and they were always most polite and helpful.

Family

10/10

Exceptional

23 Feb 2016

Julie

Great location

This hotel was so handy to the Hoan Kiem lake and the festivities taking place around TET. The staff were always helpful and considerate.

Family

10/10

Exceptional

22 Feb 2016

Cassie

Perfect spot to enjoy Hanoi

Love this hotel! I got friends to switch from their hotel and they were delighted. It is in a quiet and charming little lane right next to the lake. Staff are wonderful and I am so glad I let them take care of my Halong Bay cruise. The breakfast was fantastic. I will go back any time I go to Hanoi. Absolutely recommend.

8/10

Excellent

14 Feb 2016

Srdan

Nice hotel, small room.

Good location, it seems that many similar hotels is around. Room was ok, but it is very small. From executive room I expected more. Small balcony mens French balcony. Staff was ok, they recommended very good resturant nerby Madamme Yet.

10/10

Exceptional

09 Feb 2016

Garry

Hanoi comfort and style

We had not stayed at Sunline before but have stayed in this area of Hanoi before . The hotel was excellent - rooms not huge but spacious enough . We had 2 small balconies , one of them overlooking Bao Khan st from the 5 th floor. The area is great - not as chaotic and noisy as the old quarter but only a few minutes walk from it and very close to Hoan Kiem lake too. There are restaurants and bars in Bao Khan st so lots of places to eat or drink nearby . The staff were exceptionally helpful and friendly. The rooms are beautiful - stylishly decorated and very clean . We were sad to leave and would definitely stay there again.

Partner

10/10

Exceptional

25 Jan 2016

Christian

Perfect location in the middle of everything

Sunline Hotel has a perfect location, just between the Old Quarter, Hoan Kiem Lake and the french quarter. Everything is just few minutes walk from the hotel. The staff is very helpful and friendly. Can only recommend this place.

Partner

10/10

Exceptional

28 Dec 2015

William

All around excellent

Very nice people who will do everything to help you enjoy your stay in Hanoi.

10/10

Exceptional

25 Dec 2015

william

excellent valur in Hanoi

Very friendly staff. Always ready and able to assist and advise. Excellent choice if you enjoy walking.
Hotel is impeccably clean.
Breakfast is excellent.
There are no bad marks to give this hotel other than the size of the rooms, but they are similar to many in other top asian cities.
Overall,a great value for your money.

8/10

Excellent

12 Dec 2015

George

Great stay.

We were in the honeymoon suite. Compared to other hotels we stayed at across North Vietnam mostly in a very budget friendly sense, that said, this was by far our most comfortable stay. It's important to note we stayed here on a flash deal, paying $55 per night. The two women who check us in were amazing, professional, and helpful. The man who checked us out (at 5 am) had us pay 90 cents on a credit card to cover a bottle of water from the mini bar and forgot to give us our card back.

The hotel room was small, but cozy. The two balconies were nice, the bed, bathroom, and tv options were great.

Partner