Lakeside Palace Hotel

Vietnam , Hanoi and North
HANOI, Hang Hanh, Hoan Kiem, Ha Noi, 15
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20 reviews shown

8/10

Excellent

04 Mar 2026

Zachary

Plenty of shops near by. Close to most key locations.

Self

10/10

Exceptional

24 Feb 2026

NORMAN TIBAYAN

Clean and spacious room. Nice street view. Friendly front desk.

2/10

Poor

09 Feb 2026

Jay Edward

We stayed here the bathroom was full of black molds and rust i ask the staff if they could clean it because we are very tired from our early morning flight and didn't get enough sleep they offer us a different room had the same issues molds on the tiles and lots of water stains and brown rust on the shower.
Since it was midnight like 2am we decided to stay and get to sleep to our original room because we have a tour in the morning. I notice the lamp has molds as well The location is perfect but the cleanliness is very bad and poor i hope they do better..

Business_and_leisure Family

6/10

Pleasant

30 Jan 2026

Jason

It was a decent hotel in a convenient location. The cleaning staff were helpful. The restaurant was under renovation, so there was no breakfast. The room could use some upkeep, so it did not live up to the images on the website.

Leisure Self

10/10

Exceptional

13 Jan 2026

Danielle

The room was very large, the staff was amazing and it was in great location!

Leisure Partner

6/10

Pleasant

02 Mar 2025

Kim

It’s 3 stars

It’s basic. Clean, good air conditioner and friendly staff. Bed was hard.

Friends_and_family Family

2/10

Poor

30 Jul 2017

Wendy

We had an extremely bad experience we had booked two rooms on turning the bed down baby faeces were present over the sheets.Very upsetting our friend vomited on discovering this hotel changed sheets but no apology or recompense. Hotel.com should remove this hotel from recommended list.

Family

4/10

Poor

23 Mar 2017

Verified traveler

Unclean

We stayed one night here. They put us on the first floor and it was loud all night. The room was dirty and needs an update. The bed felt like a brick and the safe wasn't working properly.

Partner

10/10

Exceptional

18 Mar 2017

Phillipa

In the heart of Hanoi old quarter.

Clean and tidy hotel in the old quarter of Hanoi close to the lake. Staff were friendly and polite. Rooms were well maintained and comfortable. View over lake at breakfast was amazing. Hotel close to shops and markets, area easy to get around once you have street map, ask at front desk. Able to leave luggage at hotel while doing overnight tours.

Partner

8/10

Excellent

14 Feb 2017

Piyamin

Great location, clean room, strong wifi signal

The hotel is in a great location near the Lake and the old quarter, the room is clean.

10/10

Exceptional

13 Nov 2016

Darren

Great location

Have stayed there previously and will be staying again

6/10

Pleasant

01 Oct 2016

Kung

A safe hotel in old city center

BE AWARE: NO GYM as said in the hotel details. Breakfast buffet closes at 9am (!). Others are quite OK and worth the money spent.

4/10

Poor

20 Feb 2026

Marianne

De burde slette det flotte billede, hvor man fra restaurenten, har en skønt kig ud over søen, for restaurenten er kedelig nok lukket. Det eneste sted man kan opholde sig er på værelserne, som et slidte og gammeldags. De to unge kvinder i receptionen er meget hjælpsomme og hotellets placering er meg central i den gamle by

Friends_and_family Friends

6/10

Pleasant

18 Feb 2026

Marianne

Super vendligt personale, ekstrem central placering, men hotellet har ikke andet end værelser at byde på, og de er gamle og slidte.
God hvis man ikke på hotellet andet end når man sover.

8/10

Excellent

11 Jan 2026

edouard

Grande chambre, bon accueil, la salle de bain et ses équipements sont un peu vétuste mais ça reste un bon qualité/prix

Friends_and_family Family

8/10

Excellent

31 Dec 2025

TAMAKI

ホアンキエム湖からアクセスが良く、近くにコンビニや飲食店も多く便利でした。

Leisure Self