Name: Galliot Central Hotel
Address: 13, Au Trieu, Hoan Kiem, Hanoi, Hanoi, 100000, VN

6/10

Pleasant

04 Mar 2026

Mark

Room wss ok. Did not like not having a window. Staff was great. Hotel was close to food and shops. Good location

Family

10/10

Exceptional

26 Dec 2025

Sivasambu

Very good, comfortable hotel to stay in Old quarter, Hanoi. Friendly staff, good service and facilities.

Self

8/10

Excellent

07 Jun 2025

Kathryn

Friendly staff and beautiful location, would stay here again

Partner

10/10

Exceptional

03 Jun 2025

James

Friendly staff, perfect old quarter location, loved sitting on the balcony, AC blows cold.

Leisure Partner

8/10

Excellent

24 Jan 2025

Veronique

Nice room, great staff!!

8/10

Excellent

31 Dec 2024

Cesar

Excellent location, friendly staff, clean rooms. I wish we’d been given a room with a window or a view, but our stay was perfectly nice

10/10

Exceptional

04 Oct 2024

Nicholas

Was close to everything

10/10

Exceptional

24 Sep 2024

Hugh

Perfect location

2/10

Poor

15 Sep 2024

Richard

Location was good. Bedroom was dirty. There were stains on the wall and the bed backboard. There was a poo smell when we walked in and the bathroom was filled with mould.

Leisure Partner

8/10

Excellent

08 Feb 2023

Yu Yan

Value for money. Room is not sound proof. You can hear others’ doors closing and people walking in the corridor. Relatively near to shopping district. The lake view is right opposite the hotel

Leisure Friends

10/10

Exceptional

10 Feb 2020

Verified traveler

Choose the Jr suite!

Great helpful staff. Great location and clean rooms. I recommend

Self

10/10

Exceptional

23 Jan 2020

Caroline

Very nice place

Very good! Helpful staff.
On busy street. But ok.

Partner

10/10

Exceptional

06 Nov 2019

Dawn

Stay Here!

We had a great time staying at this hotel. The manager gave us helpful travel advice and made sure our needs were all met. We recommend booking the room with balcony view. The street view from the balcony was so pretty. We even got a thrilling motor bike ride from him and his assistant to Hanoi's Train Street!

Partner

2/10

Poor

21 Jul 2019

Wilma

Pre-booked our room July 13, cos we are arriving 2AM of July 14. A staff with broken English met us upon arrival and gave us a room on the 8th Floor. It was very disappointing because the room we booked is a Triple Room with 3 beds - but on the first night - they gave us a Suite Room with just 1 Bed, and that room is really dirty - it has not been cleaned yet. Too tired from the long trip, we saved our complaints as they promised to give us the correct room the following morning.

On our 3rd day though, we weren't able to order breakfast because their kitchen ran out of gas. :( And we were told to wait for 30 minutes. We couldn't wait that long as our pick up for City Tour will arrive by then already.

Will not recommend this hotel. My niece who booked 2 rooms at this hotel has a more terrible experience.

Leisure Family

8/10

Excellent

08 Jun 2019

Mims

Staff is extremely friendly and willing to help. Clean rooms. Good location.

Friends_and_family Partner

10/10

Exceptional

10 Apr 2019

Tracey

Would stay again as long as we had a junior suit as it had a blacony wich was great other room had no windows

Partner

10/10

Exceptional

10 Mar 2019

Verified traveler

An amazing stay in Hanoi - comes highly recommended!!!

I can’t begin to express how much I enjoyed staying at this hotel, I wish I had more nights here due to the amazing service, comfortable rooms and of course Hanoi itself!
I am a solo traveller and so far I haven’t experienced such wonderful service from any other hotels thus far.

John, the part owner of the hotel went above and beyond to ensure I was happy, I cannot fault his service, he booked excursions for me matching what I wanted to do. He was also kind enough to pay for all the excursions and said I can pay at the end to make it easier. He was very genuine in his approach, I trusted him and he made me feel very comfortable.

The breakfast was lovely and had a nice variation. I honestly felt like I was welcomed into someone’s home, if only all hotels could be as hospitable as this one I think it would make hotel experiences just that much better.

The rooms may be small for a couple, but it was perfect for me, it was comfortable, quiet and clean. They also provide a lot of toiletries, a kettle and free water bottles.

Oh and the hotel staff even drove me to the nearest cash point to withdraw cash, which was so convenient!! They were even kind enough to give me a gift just before I left, Vietnamese coffee.
I will definitely be coming back to Hanoi and when I do I will be staying here again.

Leisure Self

8/10

Excellent

05 Mar 2019

Tracey

Excellent value for money

Excellent location centrally based in Old Quarter. John was incredibly helpful, recommended restaurants and arranged airport transfers. Excellent value for money and perfect for our needs.

Partner

10/10

Exceptional

23 Dec 2018

Verified traveler

Great hotel, nice area

Nice hotel overall, room was comfortable and clean. Location is central close to many things. Service is outstanding very helpful staff.

Friends

8/10

Excellent

10 Dec 2018

Verified traveler

Great clean hotel and location

Great location. Close to the main church so close to many food places shopping and the lake. Had a little issue with them charging me for laundry I didn’t do. I had cancelled it and it seems I was still billed. Also they tried to charge me 15usd for trip back to airport and it was really 10usd. Staff are courteous would stay again. I hope those things were one off. I didn’t have the breakfast

10/10

Exceptional

27 Nov 2018

amy

The room was comfy and the bed was cosy. Good location but everything near by is pricey. We were sick and the staff we’re kind letting us check in early.

Partner

8/10

Excellent

15 Nov 2018

Sarah

Great night at Galliot

Had a great stay at the Galliot. Staff was super nice and welcoming! Room was quite large. Only complaint would be - we had front balcony room, a bit noisy in the morning maybe better farther back.

Partner

10/10

Exceptional

13 Oct 2018

Christian

Excellent!

Really enjoyed our stay in this brand new hotel! Excellent hotel with great service. Would recommend. Also this area in Hanoi is really nice. Many good restaurants and things to do near the hotel.

Friends

10/10

Exceptional

04 Oct 2018

Young ju

I give 5stars for location, service, quality

I love this hotel!!!!! This is newly renovated new hotel. I book this hotel about month ago 7nights but because I could not find this hotel’s real pictures or review I decided only book 2 nights instead of 7nights and see if I want to stay longer. When I get here with 2 of my friends. They know who I was detail of my booking and everything. Hotel staffs are amazing every day and night always smiling always polite trying to help us with street and tours. Breakfast was amazing i had pho This morning. Love the location too! We can reach to everywhere it’s behind cathedral church so supper easy to find easy to exchange your money, banks are so close by! And plus amazing price! I am writing this while I am still staying this hotel. Don’t miss out you won’t regret!

Friends

8/10

Excellent

23 Jul 2026

KWOK WAH

全新裝修，完美環境舒服，地理環境方便，每天有員工清潔房間，下次一定會再來。

10/10

Exceptional

31 May 2026

LIONEL

Super merci

8/10

Excellent

11 Feb 2026

ASPASIA

Το δωμάτιο που μας δόθηκε στην αρχή ήταν πολύ μικρό , το διπλό κρεβάτι ήταν κολλημένο στον τοίχο και έπρεπε να σκαρφαλώσεις για να ξαπλώσεις, επίσης δεν είχε παράθυρο, δεν αερίζονταν.
Δώσαμε επιπλέον χρήματα 400000d και πήραμε ένα πολύ ωραίο δωμάτιο στον 6 όροφο με μπαλκόνι. Η διαμονή μας στο νέο δωμάτιο ήταν πολύ άνετη. Το προσωπικό ήταν εξαιρετικό, πάντα με το χαμόγελο έλυνε κάθε θέμα που προ έκυπτε.

Friends_and_family Friends

8/10

Excellent

18 Jan 2026

JINSU

친절함

Self

8/10

Excellent

14 Nov 2025

Jean-Francois

La chambre était plus petite que ce que la photo laissait penser, il y a très peu de place pour mettre sa valise et affaires, un seul petit tabouret, le frigo se coupe lorsque l'on enlève la carte, donc retour à l'hôtel les boissons ne sont plus fraîches... l'emplacement est très bien juste derrière la Cathédrale, on entend les cloches de la chambre ..

Self

4/10

Poor

17 May 2024

SEUNGJUN

주위에 저녁시간 시끄러운 음악소리로 잠자기 힘들었어요.

Self

10/10

Exceptional

24 Mar 2024

Stéphanie

Pratique et convenable pour un court séjour. L’hôtel est bien localiser, tout est accessible à pied (agence de voyage, nourriture, night market, lacs etc). Personnel très serviable et sympathique.

Leisure Family

2/10

Poor

25 Apr 2023

Jaesung

더블베드가 아닌 싱글베드 2개 방으로 안내받았고, 새벽 5시, 새벽 8시에 성당에서 종치고, 새벽6시에 문앞에서 박스테이프 뜯는소리 15분간 들리고, 창문쪽에서 환풍기 소리 계속 들리는데 끌수가 없어서 자는데 너무 시끄러웠습니다. 근처는 밤에 너무 음침했고, 편의점도 하나 없어서 불편했어요.

Leisure Self

6/10

Pleasant

14 Mar 2020

Anette

Enkelt.

Ett ganska enkelt o slitet hotell. Dock centralt till det mesta. Trevlig personal.

Friends_and_family Family

2/10

Poor

02 Jan 2020

Verified traveler

メールでの確認のやり取りをしているにもかかわらず
、予約ミスをしている
また、それが発覚した後のスタッフの対応がひどい

Leisure

10/10

Exceptional

25 Nov 2019

Michael

Good quality for a low price

I was fully satisfied with the room. Everything was clean and the staff very nice and friendly. The location of the hotel is perfect - very central but not noisy.

Partner

2/10

Poor

25 Oct 2019

Beatriz

Un espanto

Nada más llegar nos enviaron al hotel de enfrente, de una calidad infame, porque, a pesar de haber reservado con muchísima antelación, no tenían preparada la habitación. Al día siguiente nos hicieron trasladarnos a una habitación detestable, sin ventanas, aunque estaban libres algunas habitaciones exteriores, con sábanas rotas y amarillentas, toallas tan finas como papel... Y una limpieza muy mejorable. Sólo había que ver a las camareras de las habitaciones sentadas por las escaleras comiendo constantemente.
Un horror!
Y no nos fuimos de allí corriendo porque mi marido se achantó.

Friends_and_family Family

2/10

Poor

16 May 2019

Verified traveler

安いだけ

壁が薄く、隣の部屋の音が全て聞こえてきた。朝食は毎日卵料理とトーストだけだった。
タオルは古くて使う気にならなかった。

4/10

Poor

03 May 2019

Verified traveler

1階の部屋はゲストルームに相応しくないのでは？

一階の部屋を3泊させていただきました。
常に沢山のハエ（20~30匹ぐらい）わいており、また、廊下やフロントの声が部屋まで響きわたり不快な環境でした。

他のフロアに泊まった友人の部屋は、上記のような
状態ではなかったそうです。

Friends

2/10

Poor

28 Apr 2019

SUK

갤리엇센트럴호텔절대가지마세요.지금까지간어느호텔보다도못합니다정말여인숙도이러진않을겁니다후회막심

하노이에서10일있는동안이런곳은처음입니다
여인숙도이렇진않을거같습니다
서비스도정말이지엉망이고방도한사람겨우지나갈만한틈밖에없어서침대모서리에종아리를몇번을찍었는지모릅니다
엘리베이터에서룸까지가는복도도캐리어가간신히빠져나갈수있는정도였어요
정말이지그돈주고이곳을예약하라를얼마나원망했는지
하룻밤에5만원정도였는데~~
룸에창문하나가없어서감옥에온느끼이었어요2틀예약했는데정말이지한시간도있기싫어습니다
다음날이일요일이라꾹~꾹눌러참고사이트에서다른호텔을찾아서예약을한다음밖으로나왔다가새벾녘에들어가서잠만자고나와서바로다른호텔로옮겼네요
갤리엇~~
절대가지마세요
사진도믿지말고

Family

8/10

Excellent

01 Apr 2019

HYO SOOK

위치 굿,친절해요

길모퉁이만 돌면 성요셉성당이 나오고, 호안끼엠 호수와도 가까워서 다니기 아주 좋았습니다
다음날 하롱베이 갈때도 리무진이 호텔앞까지 와서 차타기도 아주 좋았어요.
체크인후 피자포피스가서 늦은 점심먹고
호수주변 산책하다 들어온후 룸테이블 아래서
기내용 캐리어를 발견, 데스크에 전화걸어 치워달라고 해서 호텔측서 가져갔는데...투숙객 나가고 룸청소를 대충~했나봅니다.
좀 찜찜했지만 하루 잘자고 나왔어요.
( 눈으로 보기엔 룸이나 욕실이나 깨끗했지만,
모르는 캐리어가 있었음로 청결도 점수 깎았습니다 )

Family

10/10

Exceptional

12 Mar 2019

Verified traveler

그럭저럭 가성비 괜찮..

테라스룸으로 예약하세요. 조식은 없다 생각해도 무방합니다.먹을게 없어요. 직원은 나름 친절해요. 오토바이소리 겁나 납니다만.. 이건 어느호텔이든 비슷할거예요ㅋ 이중창인데가 없어요.위치 좋습니다. 다니기 좋고 슈퍼 옆에있고. 약국도 많고 맛집도 가깝습니다.
침구는 살짝 꿉꿉하지만 동남아 패스
하노이에 다시는 안오겠지만 온다면 이곳 또는 비슷한데 묵을것같아요

Partner

6/10

Pleasant

06 Jan 2019

Verified traveler

위치상으로 무난하지만, 방음과 직원들의 접대가 아쉽습니다.

주변의 관광지가 두루 가까운 곳이라서 걸어다니기에 무난한 위치에 있습니다. 객실은 비교적 깨끗한 편입니다. 가까이에 성당이 있어서 새벽시간 대에 종소리가 들립니다. 방음이 시원찮습니다.

새벽 시간대에 체크인을 하겠다고 미리 메시지를 남겼는데, 대기하는 직원은 있었으나 묵으려는 방이 '수리중'이라는 알 수 없는 이유를 대고, 근처의 자매호텔로 이동시켜서 총 3박 중 첫1박을 묵었습니다. 다음날 12시 넘어서까지 객실 이용을 못 한 걸로 미루어 보아, 저와 일행이 새벽 늦게 도착하는 점을 악용해서 중복 예약을 받은 것 아닌가 하는 의심이 듭니다.

엘리베이터가 있고, 화장실은 작지만 무난했으며, 뜨거운 물도 비교적 양호하게 나왔습니다. 다만 수량이나 수압은 한국을 생각하면 안 되겠더라구요.

층마다 와이파이가 있지만, 신호 세기도 약하고 인터넷 속도도 빠르지 않습니다. 저는 vietnamobile 유심을 한국에서 구매해서 사용했는데, 이 유심이 제공하는 인터넷 속도보다 호텔 와이파이가 더 느립니다. 그리고 특이하게, 호텔 로비(1층)에서는 모바일 데이터 이용이 불가능하게 되는 특징(음영지역)이 있습니다.

조식은 4가지 메뉴(쌀국수, 오믈렛, 팬케잌, 외 1가지 메뉴는 생각이 안납니다) 중에서 1가지를 선택해서 제공하며, 쌀국수는 외부 음식점에서 조리한 것을 가져오는 형태이고 나머지는 호텔내에서 조리해서 제공합니다. 쌀국수와 오믈렛은 먹을만 하고, 팬케잌은 그냥 밍밍한 맛입니다. 쌀국수 중 소고기 베이스(pho bo)가 닭고기 베이스(pho ga)보다 약간 낫습니다. 그 외 기본적으로 쥬스, 요거트, 과일, 시리얼 등이 비치되어 있어서 이것을 자유롭게 먹어도 됩니다.

직원이 총 4명 있으며 시간대로 번갈아가면서 자리를 지키는 모양입니다. 심야 시간대에는 단순 체크인만 하는 조금 어린 직원, 아침에는 가장 경력 있어 보이는 직원, 오후에는 말 수가 적은 직원, 저녁에는 다소 날카로운 인상을 주는 직원이 있습니다.

호텔에서 하노이 바깥쪽 지역에 대한 투어를 굉장히 적극적으로 영업한다는 인상을 받았습니다. 사전에 예약한 투어가 있으면 초장에 반드시 거절하세요.

종합적으로 무난하다고 볼 수 있지만, 수면 시간대에 소음에 민감하신 분들께는 추천하지 않습니다.

Partner

8/10

Excellent

02 Nov 2018

Verified traveler

除了早餐差樣樣都非常好！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！